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Home Helpers of Northern Virginia - Sterling, VA Sterling, VA

46191 Westlake Dr, Sterling, VA 20165

(800) 558-0653 (Call a Family Advisor)

4.8

(40 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

View More

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Reviews of Home Helpers of Northern Virginia - Sterling, VA in Sterling, Virginia

4.8

(40 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Anonymous_5661

    5

    January 19, 2024

    I am a current client of this provider

    They have helped the most with them doing the laundry. I like that the employees are very helpful.

    Jane R_8

    5

    November 9, 2023

    I am a current client of this provider

    The agency has provided really good communication if someone is late, they text me. The situation can change but the agency is still able to get coverage.

    Anonymous_7600

    5

    September 6, 2023

    I am a current client of this provider

    She tends to his wound and takes him to nonmedical things like haircuts and pedicures. I like the caregiver.

    Carol C_47

    5

    August 21, 2023

    I am a current client of this provider

    I can't use my right arm; so the care is incredibly helpful. I cannot express how grateful I am. They have been really great to work with. Acknowledging that you need help is not a sign of weakness, it is just accepting the services others are willing to give and it is so very helpful.

    Douglas H_3

    5

    August 14, 2023

    I am a past client of this provider

    In the beginning it was spotty until we found the right caregiver. I would recommend them because of the accessibility and open communication.

    Rita R_9

    5

    June 7, 2023

    I am a current client of this provider

    They have helped me the most by taking over some of the responsibilities I have, and they are doing it for me. I have asked for someone to call me, and I haven't heard back from them as quickly as I would like.

    Fred R_4

    5

    May 9, 2023

    I am a current client of this provider

    They have good help who answer our needs. They seem to have people available who speak English.

    Laura S_16

    4

    April 11, 2023

    I am a current client of this provider

    The caregivers could have a greater impact by spending more time with the client. They could find things for her to do when I am not here like activities, games, or projects around the house that the client could help with such as working with the caregiver to do dusting or cleaning. There is nothing in particular they need to improve on. They're doing a good job. I like their courteous service. They're hardworking and on time every day.

    Carmen A_8

    5

    January 4, 2023

    I am a current client of this provider

    I am 24-7 with my mom the care allows me to leave my mom with somebody, so I can do my own things. I feel familiar when the helpers come, their approach is secure, and I feel my mom will be well cared for without me being there.

    Carl W_7

    5

    December 3, 2022

    I am a current client of this provider

    They make my husband comfortable and they make sure that he eats, goes to the bathroom, and has movement. I like the fact that they send people who are capable of handling my husband's special situation.

    William T_15

    5

    November 3, 2022

    I am a current client of this provider

    I needed the help but the client has dementia, so I don't think he understands the concept of caregiving. He thinks I am one of the caregivers. He doesn't care who helps him as long as he gets the help. From my perspective, it's a great impact on my life because I needed the help. During the times my husband takes his naps, the current caregiver goes and does things around the house without me asking. I like the way they are available to me, and they listen to our needs. I like the fact that Lisa came right away to visit, meet my husband, and understood the situation.

    Malcolm U

    4

    October 11, 2022

    I am a current client of this provider

    The services have improved it greatly. I think some are better than others and some are better trained and more understanding. The caregivers have helped the client the most with everything such as all his daily needs. I like that they're all very nice women. I think most of them are very nice and helpful.

    Ellen H_18

    5

    September 2, 2022

    I am a current client of this provider

    I get everything I need. The caregiver provides for me to get up and get cleaned up. The caregiver I have is quiet and she comes as agreed.

    Mabel T_1

    5

    August 4, 2022

    I am a current client of this provider

    The provider has helped him the most with daily exercise and also daily social interactions. I like the communication, it has been good. The quality of the caregiver so far has been very good.

    Susan S_59

    5

    August 2, 2022

    I am a current client of this provider

    It's nice to have someone to help with her daily abilities. They're very responsive and easy to work with.

    Rosemary M_9

    5

    June 2, 2022

    I am a current client of this provider

    Just their services in general have been great. We have been happy with most of the employees that we have and their website is easy to use.

    Anonymous_6090

    5

    May 3, 2022

    I am a current client of this provider

    I couldn't do a lot without them. I have recommended them to friends. I like that they're holistic in comparison to other agencies. They're down to Earth.

    Patricia T

    5

    December 13, 2021

    I am a current client of this provider

    I just got out of the hospital, and having someone here who is available to help with my needs helps me feel safe. I like that they send the appropriate people for what I need help for.

    Anonymous_5434

    4

    November 29, 2021

    I am a current client of this provider

    They were quick to respond. They need to be better matched.

    Anonymous_5124

    4

    August 20, 2021

    I am a current client of this provider

    They can try to be a little more understanding of the way he does things. I like that they provide great quality of care.

    Andrea C_6

    5

    July 15, 2021

    I am a current client of this provider

    They are very responsive to my wife's needs. They are very responsive and they communicate well.

    Linda R_14

    5

    May 13, 2021

    I am a past client of this provider

    They made my life easier by providing around the clock care at an excellent quality. I like that they provide good quality care.

    Kathleen M_21

    4

    January 21, 2021

    I am a current client of this provider

    We couldn't do it without her caregiver. They have done very well overall but they could take more time going over the contract. I was a bit surprised for the higher rate for the holidays.

    Helen K_7

    5

    January 12, 2021

    I am a current client of this provider

    My husband is 35 pounds heavier than me so I can't lift him. The caregivers lift him for me. I would recommend the services because the caregivers are good.

    Shirley S_22

    5

    December 5, 2020

    I am a past client of this provider

    All of the responsibility fell on my brother and I until we could get someone else in the home. They were very responsive and always did what needed to be done.

    Kevin A_3

    4

    September 9, 2020

    I am a current client of this provider

    I like all of what they do, since I then don't have to worry about it. The first caregiver was no good, the one now is much better. They should train people better to know what they are doing.

    Provider Response

    This client is a companion case. We provide transportation, light housekeeping and meal preparation. This client is independent and not in need of a “caregiver”, who if needed, would be placed on this assignment. If a caregiver would be needed, they would have the “training “ required to provide support in that level of care.

    Donald W_9

    5

    March 23, 2020

    I am a past client of this provider

    They were here and assisted me when I needed it. They were very professional and caring.

    Sondra N

    5

    January 29, 2020

    I am a current client of this provider

    The agency made sure that their aides showed up. I like that the coordination of their staffing was done very well.

    Ann S_15

    5

    January 10, 2020

    I am a past client of this provider

    They provided personal comfort to her. They have good customer service and good staff.

    Jimsy H

    5

    December 9, 2019

    I am a current client of this provider

    I've had a stroke and can't do anything, but my caregiver does it with grace and patience. I appreciate her patience especially. I like that they're very good, and I'm especially pleased with my current caregiver. She is with me all the time, and she's helpful in every way.

    Provider Response

    I am so happy to read that our care givers and our team has given you continued quality care. Thank you for taking the time to post your positive experience about the agency and we are happy to continue to support you.

    Helen K_6

    5

    November 22, 2019

    I am a current client of this provider

    They drive me places and clean up my house. They help me get around. I like that they have been very up to date with me. They've kept my caregiver, who is very good.

    Harriett R_1

    5

    September 4, 2019

    I am a current client of this provider

    They help the most with just being in the house with me so my family is free to come and go as needed. I would recommend Carolina for sure. It relieves my family a lot of the burden off my family. The only thing is that we make sure that we understand each other.

    Mary D_16

    5

    August 23, 2019

    I am a current client of this provider

    It is great. They provide me a health care aide. They have been very considerate.

    Mary E

    5

    April 1, 2019

    I am a current client of this provider

    They help by giving my mother the best care possible. I like that they are very caring and very professional.

    Lisbeth R

    5

    April 18, 2018

    I am a current client of this provider

    I am very pleased. I like the steadiness and that they are on time. They are trustworthy. At first, I couldn't get in and out of bed, and they were very good about that. Now, they just take care of me and make sure I don't fall out of bed.

    Vivika F

    5

    March 14, 2018

    I am a current client of this provider

    They're very caring people who are well trained, and they're always punctual, friendly, and reliable. They do the things that need to be done to take care of my loved one, which is a job that I couldn't do.

    Judith T_5

    4

    October 12, 2017

    I am a current client of this provider

    Home Helpers is very good. Home Helpers helps me with a number of things that I cannot do anymore.

    Jacqueline K

    5

    August 4, 2017

    I am a current client of this provider

    I like the caregiver. I haven't had a lot of experience in this. I am very comfortable with the caregiver from Home Helpers because she does what I need. The caregiver comes twice a week. When she is here, she is very helpful. It gives my husband a chance to rest.

    Amy D_3

    5

    March 1, 2017

    I am a current client of this provider

    Home Helpers has provided seamless care, and I've been able to go about my business and feel confident that my mother is being taken care of by quality people. All the caregivers are very caring towards my mother.

    Sue C_4

    4

    February 21, 2017

    I am a current client of this provider

    I would tell my friends that Home Helpers has been a little inconsistent, but my mom loves her caregiver. The service has helped me in that I know that my mom is getting out and getting things done for her, and getting her to socialize.

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    Services and Amenities of Home Helpers of Northern Virginia - Sterling, VA in Sterling, Virginia

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    About Home Helpers of Northern Virginia - Sterling, VA in Sterling, Virginia

    Home Helpers of Northern Virginia - Sterling, VA is a Senior Care provider in Sterling, Virginia that offers residents Home Care services. Contact Home Helpers of Northern Virginia - Sterling, VA for more details on services and rates.

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