Home Helpers of Northern Virginia - Sterling, VA Sterling, VA

Willie V

We have a live in caregiver, so she frees me up. They are a smaller organization, so I get more personalized service.

Anonymous_5661

They have helped the most with them doing the laundry. I like that the employees are very helpful.

Jane R_8

The agency has provided really good communication if someone is late, they text me. The situation can change but the agency is still able to get coverage.

Anonymous_7600

She tends to his wound and takes him to nonmedical things like haircuts and pedicures. I like the caregiver.

Carol C_47

I can't use my right arm; so the care is incredibly helpful. I cannot express how grateful I am. They have been really great to work with. Acknowledging that you need help is not a sign of weakness, it is just accepting the services others are willing to give and it is so very helpful.

Douglas H_3

In the beginning it was spotty until we found the right caregiver. I would recommend them because of the accessibility and open communication.

Rita R_9

They have helped me the most by taking over some of the responsibilities I have, and they are doing it for me. I have asked for someone to call me, and I haven't heard back from them as quickly as I would like.

Fred R_4

They have good help who answer our needs. They seem to have people available who speak English.

Laura S_16

The caregivers could have a greater impact by spending more time with the client. They could find things for her to do when I am not here like activities, games, or projects around the house that the client could help with such as working with the caregiver to do dusting or cleaning. There is nothing in particular they need to improve on. They're doing a good job. I like their courteous service. They're hardworking and on time every day.

Carmen A_8

I am 24-7 with my mom the care allows me to leave my mom with somebody, so I can do my own things. I feel familiar when the helpers come, their approach is secure, and I feel my mom will be well cared for without me being there.

Carl W_7

They make my husband comfortable and they make sure that he eats, goes to the bathroom, and has movement. I like the fact that they send people who are capable of handling my husband's special situation.

William T_15

I needed the help but the client has dementia, so I don't think he understands the concept of caregiving. He thinks I am one of the caregivers. He doesn't care who helps him as long as he gets the help. From my perspective, it's a great impact on my life because I needed the help. During the times my husband takes his naps, the current caregiver goes and does things around the house without me asking. I like the way they are available to me, and they listen to our needs. I like the fact that Lisa came right away to visit, meet my husband, and understood the situation.

Malcolm U

The services have improved it greatly. I think some are better than others and some are better trained and more understanding. The caregivers have helped the client the most with everything such as all his daily needs. I like that they're all very nice women. I think most of them are very nice and helpful.

Ellen H_18

I get everything I need. The caregiver provides for me to get up and get cleaned up. The caregiver I have is quiet and she comes as agreed.

Susan S_59

It's nice to have someone to help with her daily abilities. They're very responsive and easy to work with.

Rosemary M_9

Just their services in general have been great. We have been happy with most of the employees that we have and their website is easy to use.

Anonymous_6090

I couldn't do a lot without them. I have recommended them to friends. I like that they're holistic in comparison to other agencies. They're down to Earth.

Patricia T

I just got out of the hospital, and having someone here who is available to help with my needs helps me feel safe. I like that they send the appropriate people for what I need help for.

Anonymous_5434

They were quick to respond. They need to be better matched.

Anonymous_5124

They can try to be a little more understanding of the way he does things. I like that they provide great quality of care.

Andrea C_6

They are very responsive to my wife's needs. They are very responsive and they communicate well.

Linda R_14

They made my life easier by providing around the clock care at an excellent quality. I like that they provide good quality care.

Kathleen M_21

We couldn't do it without her caregiver. They have done very well overall but they could take more time going over the contract. I was a bit surprised for the higher rate for the holidays.

Helen K_7

My husband is 35 pounds heavier than me so I can't lift him. The caregivers lift him for me. I would recommend the services because the caregivers are good.

Shirley S_22

All of the responsibility fell on my brother and I until we could get someone else in the home. They were very responsive and always did what needed to be done.

Kevin A_3

I like all of what they do, since I then don't have to worry about it. The first caregiver was no good, the one now is much better. They should train people better to know what they are doing.

Provider Response

Donald W_9

They were here and assisted me when I needed it. They were very professional and caring.

Sondra N

The agency made sure that their aides showed up. I like that the coordination of their staffing was done very well.

Ann S_15

They provided personal comfort to her. They have good customer service and good staff.

Jimsy H

I've had a stroke and can't do anything, but my caregiver does it with grace and patience. I appreciate her patience especially. I like that they're very good, and I'm especially pleased with my current caregiver. She is with me all the time, and she's helpful in every way.

Provider Response

Helen K_6

They drive me places and clean up my house. They help me get around. I like that they have been very up to date with me. They've kept my caregiver, who is very good.

Harriett R_1

They help the most with just being in the house with me so my family is free to come and go as needed. I would recommend Carolina for sure. It relieves my family a lot of the burden off my family. The only thing is that we make sure that we understand each other.

Mary D_16

It is great. They provide me a health care aide. They have been very considerate.

Mary E

They help by giving my mother the best care possible. I like that they are very caring and very professional.

Lisbeth R

I am very pleased. I like the steadiness and that they are on time. They are trustworthy. At first, I couldn't get in and out of bed, and they were very good about that. Now, they just take care of me and make sure I don't fall out of bed.

Vivika F

They're very caring people who are well trained, and they're always punctual, friendly, and reliable. They do the things that need to be done to take care of my loved one, which is a job that I couldn't do.

Judith T_5

Home Helpers is very good. Home Helpers helps me with a number of things that I cannot do anymore.

Jacqueline K

I like the caregiver. I haven't had a lot of experience in this. I am very comfortable with the caregiver from Home Helpers because she does what I need. The caregiver comes twice a week. When she is here, she is very helpful. It gives my husband a chance to rest.

Amy D_3

Home Helpers has provided seamless care, and I've been able to go about my business and feel confident that my mother is being taken care of by quality people. All the caregivers are very caring towards my mother.

Sue C_4

I would tell my friends that Home Helpers has been a little inconsistent, but my mom loves her caregiver. The service has helped me in that I know that my mom is getting out and getting things done for her, and getting her to socialize.