Care Advantage - Fredericksburg

Offers Home Care

59 Reviews
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Care Advantage - Fredericksburg (800) 973-1841
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Reviews of Care Advantage - Fredericksburg

59 Reviews Write a review

Home Care Reviews for Care Advantage - Fredericksburg

June 09, 2021

By NORA P

I am a current client of this provider

They are all very kind but they really don't do much but sit with her. They made her lunch. The other ones that come want to be on their phone and watch TV. They could be on time more often. I have 5 or 6 different CNA's come and 3 were late and one never showed up.

Provider Response

Nora, we are so sorry to hear that we did not provide an amazing experience. We understand that caring for your loved one is a top priority and being consistent and providing attentive care is necessary. We will contact the office team to figure out a way to correct this. Thank you for taking the time to leaving this feedback.

April 23, 2021

By HERB M

I am a past client of this provider

They checked his vitals. The were pleasant.

Provider Response

Thank you for leaving us this review, Herb, we value your time and appreciate your feedback.

April 14, 2021

By LOUIS R

I am a current client of this provider

I like that when I needed help I have been able to get it. She feeds him. I like that they have been good at communicating with us.

Provider Response

Thank you so much for the kind review, Louis. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!

April 02, 2021

By DAVID B_1

I am a past client of this provider

I was so anxious and they took all of that away to get me there and back fine. They didn't care that I called late. They went above and beyond to make sure I got to my appointment in time. I didn't have to reschedule.

Provider Response

We are so happy that you had a great experience with our staff, David. Thank you for leaving us this positive feedback.

March 11, 2021

By Anonymous_4589

I am a current client of this provider

They could set my stuff up. They could have people do more as a caregiver.

Provider Response

We are so sorry to read your review and very sorry this was your experience. As a company, we certainly understand that you depend on our caregivers for a specific service and you need consistency with schedules and staff. We will take this very valuable feedback to our teams to make sure they are aware and this breakdown in communication will be fixed. If you would like to leave more detailed information about your specific case, please email us so we may engage our leadership to make this a better, more positive experience for you.

March 01, 2021

By PEARL R

I am a current client of this provider

They have kept me up to date. I like that their services are good.

Provider Response

Thank you so much for taking the time to rate us 5 stars, Pearl! We are honored to be able to help you and we look forward to continually providing superior customer service.

March 01, 2021

By EL'MECCA D

I am a current client of this provider

They check up on me and make sure that the home attendant is doing what she needs to do. I like that they make sure that they meet all of my needs.

Provider Response

We are so happy that you had a great experience. Thank you for leaving us this positive feedback.

February 11, 2021

By RALPH K

I am a current client of this provider

They suggest things so that I can do better to help my husband when they are not there. They ask us what we need and they come to get the job done.

Provider Response

We are so happy that you had a great experience. Thank you for leaving us this positive feedback.

February 03, 2021

By CAROL P

I am a past client of this provider

There was nothing I needed that she didn't do. She would do the floors and get up high in the closets. My aides were fantastic.

Provider Response

We are so happy that you had a great experience. Thank you for leaving us this positive feedback.

January 18, 2021

By BERTHA S

I am a past client of this provider

The personal interaction with my mom was great. I like that there was always good communication all around. The services were very reliable.

Provider Response

Thank you so much for the kind words. It is truly an honor to have helped your mother. Thank you for entrusting us with her care.

January 06, 2021

By Anonymous_4390

I am a current client of this provider

Sometimes there was inconsistency, and I couldn't leave because I want to make sure everything's okay. But now, we have a caregiver who can come all the time. I really don't see any flaws.

Provider Response

We are so sorry you have had a less than positive experience with some of our staff. Thank you for taking the time to leave us this feedback. We are happy to hear that the current caregiver is reliable.

November 19, 2020

By WILLIAM B

I am a past client of this provider

She helped with his pain levels. She kept him company all day. The caregiver was wonderful.

Provider Response

Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!

November 06, 2020

By ESTELLE B

I am a current client of this provider

They sent out different people when we first started, but I contacted Yolanda and said that we had someone who my mother knew and she took the class and now she is helping my mother. I like the people and we just love Yolanda! They have a great organization and they should keep up the good work.

Provider Response

Thank you so much for taking the time to rate us 5 stars, Estelle! We are honored to be able to help you and we look forward to continually providing superior customer service.

October 20, 2020

By DAVID B

I am a current client of this provider

The impact is huge from Care Advantage, because David has bonded with the caregivers and they have been able to care for his medical needs very well. I like that there is nothing we need to do on our end to organize things here at Care Advantage. They are on top of things and are very efficient with their work.

Provider Response

Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback.

October 06, 2020

By PERCY L

I am a past client of this provider

They were good, but we didn't have them for long enough to have a positive impact. The caregivers were very polite and nice. They did everything we asked them to do.

Provider Response

We are so happy that you had a good experience, Percy. Thank you for leaving us this positive feedback.

September 21, 2020

By CYNTHIA L

I am a past client of this provider

It helped a lot for them to show up two days a week because I was doing all the work. I like that the workers were friendly, receptive to critiques, and were pretty punctual.

Provider Response

We are so happy to see this great review, Cynthia. Thank you so much for taking the time to leave us this feedback. Please let us know how we can earn that 5th star!

August 24, 2020

By ROBERT C_1

I am a current client of this provider

I get to sit and rest, it gives me a break. The caregiver helps us do everything we need.

Provider Response

Thank you so much for taking the time to leave this wonderful review. We are so glad we were able to make you feel better!

August 05, 2020

By ARTHUR O

I am a past client of this provider

The young man was able to take over and do things with him, it helped him to get his strength back. I like the person that they had sent to us to be with us and work with my husband.

Provider Response

Thank you so much for your kind words, we are so glad that we can work with your family.

July 13, 2020

By DALE D

I am a past client of this provider

He was asleep almost all of the time, but they were able to answer my questions and they were able to give him what he needed. We only had them for two days, but they were always on time.

Provider Response

Dale, we are so happy that you had a great experience. Thank you for leaving us this positive feedback.

May 11, 2020

By TERESA D

I am a current client of this provider

I just felt that they were very attentive. They made the arrangements really quickly and followed up with me to see if I needed any more service.

Provider Response

Teresa, thank you for taking the time to leave this review. We are glad that we were able to assist your family in a timely manner to begin care.

March 05, 2020

By JEAN B_1

I am a current client of this provider

They are here when they are supposed to be and take good care of me. They are very polite and they really take good care of me.

Provider Response

Thank you so much for your kind words! We appreciate that you took the time to give us a 5 star review! We couldn't agree with you more, our caregiving family rock!

January 09, 2020

By Anonymous_3085

I am a past client of this provider

I had a stroke, so life is tough. There were times where they didn't show up, came late, or left early. It was just frustrating. They need to be more consistent in their caregivers.

Provider Response

We are so sorry to hear that we did not provide stellar care for you and your loved ones. We will communicate this issue with our office teams to figure out the best way to resolve this. Thank you for taking the time to leave this feedback.

December 17, 2019

By ARTHUR F

I am a past client of this provider

He gets some credit for doing stuff on his own. There is nothing they could have done any better. Everybody is friendly and helpful.

Provider Response

Arthur, thank you for taking the time to leave this review. We are honored to have been able to care for your loved one.

December 05, 2019

By JASHUMATIBEN P

I am a current client of this provider

It is very helpful and needed. I like their flexibility with our needs. They always send out the best aides and give us whatever my mom feels comfortable with.

Provider Response

Thank you so much for the kind words. It is truly an honor to help your mother. Thank you for entrusting us with her care.

November 16, 2019

By Anonymous_2720

I am a current client of this provider

They prevent falls and make sure that she is eating and taking her medicine. I would like more consistency with providers.

Provider Response

Thank you for taking the time to leave us this valuable feedback. We are sure we can improve this issue and focus on providing outstanding customer service as well. Please email us to let us know if this is not resolved.

November 07, 2019

By Anonymous_2852

I am a current client of this provider

They need to return my calls, and instead of sitting and playing on their phone, they could actually do things around my home that I need help with. I would like them to improve their staff. They need to be supervised better.

Provider Response

We are so sorry to read your review. Our caregivers are trained to be in the home and assist you with daily tasks you may need, it is very disappointing that this wasn't your experience. We will be sure to alert the office to know of your concerns as we pride ourselves on providing caregivers that go above and beyond for their clients. Please know we take your comments extremely seriously and will follow up accordingly.

October 22, 2019

By HENRY M

I am a current client of this provider

The person that they picked to come in comes about every single time. She gets along with her, and they seemed to hit it off. They are very responsive. People get here on time and do what they are supposed to do.

Provider Response

Thank you so much for your kind words! We appreciate that you took the time to give us a 5 star review! We are thrilled that you like your caregiver!

August 26, 2019

By VIRGIL C

I am a past client of this provider

The overall quality was very good. I had a procedure on my eye, so I couldn't drive. She was very punctual. She was five or ten minutes early. She was very nice.

Provider Response

Thank you so much for your kind words, Virgil! We appreciate that you took the time to give us a 5 star review!

August 22, 2019

By L. Kelly

I am a past client of this provider

My husband had a health crisis and I found myself with no one to help me. I called Care Advantage and within an hour and a half I had a caregiver in my home plus an assessment had been made and the nurse visited the same day. I have no words to express my gratitude the the quick staffing and for the quality of the care. The caregivers were professional, knowledgeable and compassionate. I couldn't ask for better care. I remain in their files and plan to call them whenever I need assistance with my husband's care. I highly recommend them.

Provider Response

Thank you so much for leaving this positive review. We are so happy that we were able to assist you in finding quick care for your husband.

August 16, 2019

By WILLIAM C_3

I am a current client of this provider

He needs total care. They take care of him and make sure he gets everything he needs. They work with me and can find me someone on short notice. They are also very friendly, and the workers seemed very capable.

Provider Response

Thank you so much for taking the time to rate us 5 stars! We are honored to be able to help you and we look forward to continually providing superior customer service.

July 16, 2019

By Anonymous_1192

I am a past client of this provider

It was nice to have somebody to help me. They could answer my calls and try to help anyway they could. I would like to have somebody who cares and likes to work to handle the phone calls and the situations.

Provider Response

Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.

June 27, 2019

By Anonymous_2008

I am a current client of this provider

They could do more than what they do instead of sitting and talking. They need to improve their caregivers.

Provider Response

We are so sorry you did not have an exemplary experience with our care teams. Please let us know any additional details about your specific case so that we may communicate, train, and execute even better service. Please contact us.

May 17, 2019

By CLIFTON P

I am a past client of this provider

I don't know anything about medical, I didn't know anything, so they really taught me a lot. They were accurate, they told me the truth, and did everything I asked them. I was thoroughly impressed with them.

Provider Response

Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!

April 23, 2019

By FRANCES G

I am a current client of this provider

I'm able to go to work during the week because they're with my mother. They're caring. When my mother was in the hospital, they checked on her. Our caregiver is phenomenal because she's on time and does a great job.

Provider Response

Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!

March 13, 2019

By SHIRLEY K_1

I am a current client of this provider

They help with cooking meals and anything around the house. The caregivers are very polite and helpful, and they all show up on time. We have gotten very good help for the nurse too, Kayla.

Provider Response

Thank you so much for taking the time to rate us 5 stars! We are honored to be able to help you and we look forward to continually providing superior customer service.

March 13, 2019

By CYNTHIA J_1

I am a current client of this provider

It makes a huge difference to me. The aides provide excellent care for my wife, and it frees me up to get things done that I need to. Right now we are having a lot of call ins. We are not getting a lot of days we are supposed to be getting, and they have never been able to find a replacement.

February 13, 2019

By MARY C_1

I am a current client of this provider

The caregiver that comes all the time has been helping my mother really well, but with her going to class, she isn't here all the time. If I have other things to do and I have to be gone, she will take care of them. They were doing good at first, but I am having problems getting someone to show up all the time. My regular caregiver started going to class two days a week, and someone may or may not show up.

Provider Response

We are sorry to read that you have had a less than perfect experience. We will be sure to get in touch with the scheduler for this office to ensure more consistency with your schedule. We most certainly have the ability to have additional caregivers attend to your mother with the large network of caregivers we have. Thank you for letting us know your experience and if improvements are not seen, please email us to let us know.

January 08, 2019

By Stephanie C_1

I am a past client of this provider

They followed through with everything they said they would do. I liked their professionalism and kindness.

Provider Response

Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.

January 03, 2019

By mean jean

I am a current client of this provider

I had another agency before this one and I was very dissatisfied. CareAdvantage is wonderful. I love the caregiver I have now. She arrives on time always. She is so wonderful. With the other agency I went through so many caregivers. Now I am so blessed to have the same person all the time time. She is very helpful to me and my husband. Also, the staff is wonderful. They call for the scheduling. They come for visits with husband. I love all of them my caregiver Margaret manger Denise M. and nurse Kayla Everyone is wonderful I would highly recommend this company. They care Jean Alice Daniel

Provider Response

Thank you for this positive feedback. We are grateful for the opportunity to serve you, and are so pleased to hear that all is going well.

November 12, 2018

By LORENE P_1

I am a current client of this provider

My daily life has really changed as I have gotten older. The caregiver helps me with everything I ask her to do. The caregiver is very nice.

Provider Response

Thank you for the opportunity to serve you. It is our pleasure, and we appreciate the positive feedback.

November 12, 2018

By Doyle "Bert" D

I am a current client of this provider

They'll talk to him and me, they're sociable, and they seem to know what they're doing. When I call, they're very friendly and helpful. I like the people, too. They act concerned and interested in my husband.

Provider Response

Thank you for the opportunity to serve you. It is our pleasure, and we appreciate the positive feedback.

October 15, 2018

By Jackie S_10

I am a current client of this provider

My mom has liked all the caregivers that have come out. One time, I was out of town and one of the caregivers acted as an intermediary for me at her doctor appointment and because of that, they helped figure out a health problem that she was having. The company is flexible and they always manage to find caregivers. Everyone they have sent has been wonderful.

October 15, 2018

By Anonymous_695

I am a past client of this provider

I wanted them to make me meals or make my bed up instead of sitting down on the couch. They weren't very good and they didn't do much. All they would do is come, sit on the sofa, and watch TV. If I'm paying someone, I want them to do their job.

September 18, 2018

By ROBERT D_21

I am a past client of this provider

It was very short-notice, and they had to come up with a staff member, and they were able to do that even though there were a couple of hiccups. That was the most helpful. I liked how friendly and kind they were.

August 29, 2018

By DIANA A

I am a current client of this provider

The services are good and I get the help. They help me cook and wash my clothes, which I couldn't do on my own. The people are good, nice, and treat me well. I don't have a problem with them.

August 14, 2018

By HAZEL K

I am a past client of this provider

Luckily, I didn't have to go to work. If I did, I would have been out of luck. The two day ladies both showed up late. I would tell a friend that they are really unreliable. If I had a job that I had to get to, I would be late to work because they were showing up late.

Provider Response

Thank you for taking the time to offer this feedback. Your satisfaction is our top priority, and we would like to immediately resolve your concerns. Please reach out to me directly so that we can ensure that going forward you can be completely satisfied with the services that you receive from Care Advantage. I can be reached at 804-323-9464.

August 14, 2018

By HILDA B

I am a current client of this provider

They help with daily activities. They provide excellent service.

June 14, 2018

By TANGELENE B

I am a current client of this provider

In the daytime it is alright but there is no one here at night. I am a completely disabled veteran, so people at night would help. They do a good job with what they're supposed to be doing.

May 18, 2018

By SHARON R

I am a current client of this provider

She does a great job. She is always pleasant in helping me. The providers are nice, kind, and pleasant.

April 17, 2018

By DOTTIE H

I am a current client of this provider

Care Advantage is prompt, professional, and fulfills my requests. I like that they can fill in the times that I need in providing respite from my mom's care.

March 12, 2018

By ROSALPINA C

I am a current client of this provider

I would suggest for them to have more staff. A lot of times I have to find a caretaker. It's great because otherwise I would home-bound 24/7.
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About Care Advantage - Fredericksburg

Fredericksburg, Virginia, is a lively community and, arguably, the state’s best kept secret. An hour away from D.C. or Richmond, the City of Fredericksburg is home to historic American architecture, a thriving hub of shops and restaurants, First Fridays shopping, and the cutting-edge pediatric wing of Mary Washington Hospital.

We’re proud to offer Fredericksburg residents in-home care services ranging from CNAs and PCAs to skilled nurses who can provide a full gamut of medical support. Our advantage is that we offer flexibility and custom services to meet your needs, whatever they are.

Serving:

  • Stafford
  • Culpeper
  • Spotsylvania
  • Caroline
  • King George
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    Photos of Care Advantage - Fredericksburg

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    Services and Amenities of Care Advantage - Fredericksburg

    Rates

    • Hourly Rate: $22 $26/Hour

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance
    • Dressing And Grooming
    • Bathing And Toileting
    • Exercise
    • Blood Work And Other Medical Care
    • Walking Wheelchair Assistance
    • Memory Care
    • Companionship
    • Meal Preparation
    • Errand And Grocery Assistance

    Travel

    • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

    Screening

    • In Person Interviews
    • Reference Checks
    • Immunizations
    • Driving Record Check
    • Residency Confirmation
    • Background Checks
    • Drug Screening
    • Sex Offender Check

    Training

    • Continual Training

    Training Areas

    • Patient Transfers
    • Stress Management
    • Family Communication
    • Transition Issues
    • Memory Care Training
    • Ethics
    • Validation Techniques

    Payment options

    • Insurance
    • Credit Card
    • Check
    • Payment Options Extra: Online Payments Accepted

    Payment details

    • Payroll Provided For Caregivers

    Bonded/insured

    • Bonded And Insured

    Licenses

    • Licenses: Home Care Organization License
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    Care Advantage - Fredericksburg

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