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Care Advantage - Fredericksburg

10653 Spotsylvania Avenue, Fredericksburg, VA 22408

(800) 558-0653

Verified Partner

4.3

(163 reviews)

Offers Home Care

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Reviews of Care Advantage - Fredericksburg in Fredericksburg, Virginia

4.3

(163 reviews)

    Anonymous_1704283190

    5

    January 3, 2024

    I am a past client of this provider

    I can walk on my own now. They were compassionate and good at what they did.

    RICHARD G_1

    5

    January 3, 2024

    I am a current client of this provider

    I like that they come and bathe him once a week. I like that they have a 4-hour minimum.

    MARY ANN S

    5

    January 3, 2024

    I am a current client of this provider

    She drives my car, with permission, to help me with errands. When I have to go out of town for a doctor's appointment, she goes with me. I have had Michelle for the past 6 weeks almost every day and she is a sweet gal. I live in a senior development and have recommended others to them.

    MARY ANN G

    5

    January 2, 2024

    I am a past client of this provider

    My mom knew Someone was there when she needed help. I like them because they were very open and honest about things. The communication was great. The caregivers were wonderful for my mom.

    ROSEANNE L

    5

    December 15, 2023

    I am a current client of this provider

    She's a gem. She takes me to doctor's appointments. She comes in and does some housework. I like the idea that I can have someone a few days a week, and that caregiver can take me to the doctors.

    CARL VINCENT R

    5

    December 14, 2023

    I am a current client of this provider

    Emanuel is always on time and prompt. He also entertains my dad, which is huge, they do puzzles together. My dad doesn't say that he doesn't want him to come over - he's working his way around my dad's pessimistic attitude. They reached out very quickly once everything was established. They were able to find a caregiver within the same week of approval. They seemed to be more organized and responsive.

    DWAYNE L

    4

    December 5, 2023

    I am a current client of this provider

    The care has been positive. The workers are on time and efficient.

    RALPH K_1

    5

    December 5, 2023

    I am a current client of this provider

    The caregiver does a lot to help me take care of him. It has given me an opportunity for rest. I like how Latiesha is very efficient.

    ISABELLE W

    5

    December 5, 2023

    I am a current client of this provider

    They have helped me the most by sending me a nice caregiver who is willing to do anything that I need her to do. I like everything about them.

    Provider Response

    Thank you Isabelle for your 5 stars! We are so happy to be able to provide the services you need in your home.

    Anonymous_1701443500

    5

    December 1, 2023

    I am a current client of this provider

    They have followed our directions and the things we need from them. We have had very good service, and they are punctual.

    GERALDINE S

    4

    December 1, 2023

    I am a past client of this provider

    They could have talked to me more. I liked that they were usually on time and came on the day they said they would come. Before they came, they would leave me a message.

    BOBBY A

    5

    November 20, 2023

    I am a current client of this provider

    We don't worry about is falling risks as much. Their service has been really good.

    Provider Response

    Thank you for choosing us for the care of your father, we are honored that you chose us. Our caregivers and office teams work together to ensure that your father is receiving quality care and keeping you up to date if anything changes. Thank you for taking the time to leave this review, Bobby.

    DIANNE M

    5

    November 18, 2023

    I am a current client of this provider

    They helped me navigate all my appointments and move my medical files from one state to another. I like that they are very friendly, helpful, and very professional.

    Provider Response

    Dianne, we are so glad that you were able to take advantage of our caregivers' ability to help with transportation. Our caregivers enjoy driving you to where you need to be. Thank you for taking the time to leave this review.

    LAURA C

    5

    November 16, 2023

    I am a current client of this provider

    They help with her ADL's. They help her with her brain activities and physical therapy. She helps with showering. The people are really good. We really lucked out. They are available in both of the locations she is interested in.

    JOSEPH H

    5

    November 15, 2023

    I am a current client of this provider

    They do everything we ask them to do and are always on time. They send an outstanding quality of caregivers.

    JERRILYNN H

    2

    November 9, 2023

    I am a past client of this provider

    They should have associates that are accountable and responsible. They could be prompt in arrival, dress in scrubs, and have less carelessness.

    MELISSA J_2

    5

    November 9, 2023

    I am a past client of this provider

    She wasn't as receptive to the care as I would have liked. I would recommend them because they were quick to respond when I needed it. They had professional and skilled caregivers.

    PETER V

    5

    November 7, 2023

    I am a current client of this provider

    They have helped the most because they take care of my husband. Some of the people they have working with them on the staff are really good. I would recommend them because they work with you with the scheduling.

    Provider Response

    Thank you for your review, Peter! We are proud to provide care for your husband.

    LILLIAN C

    4

    November 3, 2023

    I am a current client of this provider

    They have been doing a lot better at communicating. So, they can continue with that communication. Some caregivers kind of talked with the team, but when they came, they didn't have name tags or uniforms, and that was a big issue I had. They are very flexible, and they push to find back up caregivers.

    Provider Response

    We are glad to hear that our caregivers are able to take instructions well and assist you and your loved ones as needed. Our office teams do their best to be flexible and find a schedule that works for you. Thank you for taking the time to leave this review, Lillian.

    JOAN F

    4

    November 1, 2023

    I am a past client of this provider

    They were extremely helpful. They were there and that's what we needed. We had them short time, but they did fine.

    CYNTHIA M

    4

    November 1, 2023

    I am a current client of this provider

    The agency has assisted me in doing my chores and personal activities at home. I like this agency because they send out quality people.

    CHARLES H

    4

    October 20, 2023

    I am a current client of this provider

    The agency being there for my father has been great. I like the agency because they give me coverage a week before, while others didn't.

    Provider Response

    Thanks for your review, Charles! We are honored to be able to provide care for your father.

    NANCY L

    4

    October 17, 2023

    I am a current client of this provider

    I don't think it's anything the agency can do, I only have them for 4 hours. The caregiver I have is excellent, and I have her most of the time but some of the other caregivers just need help in the simple things that need to be done.

    Provider Response

    Our caregivers love to assist you, Nancy, thank you for taking the time to leave this wonderful feedback. Our office team does their best to ensure that you are receiving the care you need with the caregivers you like.

    JAMES G_3

    5

    October 17, 2023

    I am a current client of this provider

    It's been great and a big help. They are very prompt and here on time.

    Provider Response

    Thank you, James! We do our very best to be there for our clients!

    PATRICIA J

    5

    October 6, 2023

    I am a current client of this provider

    It took a little bit to get used to them. But now it's great. So far I have been pleased, and I can't think of anything I don't like.

    Provider Response

    Thank you for your review, Patricia! We know that caregiving is a personal process, but one of the most rewarding parts of our caregivers' jobs is forming connections with clients like you!

    JAMES D_1

    4

    October 6, 2023

    I am a current client of this provider

    They have been helpful. They have been friendly.

    Provider Response

    Thank you for your review, James! We are proud to hear our caregivers are spreading our Can-Do Attitude!

    BETTY JEAN S

    5

    October 6, 2023

    I am a current client of this provider

    They take care of my mom when I am not able to do so. They are very punctual and easy to access.

    Provider Response

    Thank you for your review, Betty Jean! We are honored to care for your mother and be there when we are needed!

    THOMAS C_2

    5

    October 5, 2023

    I am a past client of this provider

    It was exceedingly helpful. I hadn't had the around the clock care, but I was satisfied. It worked well as far as our interaction. I was very satisfied. I liked that the people who came were caring and certainly knowledgeable.

    Provider Response

    Thank you for your review, Thomas! We are proud of our caregivers and provide them with the best training we can.

    ANNE U

    4

    October 5, 2023

    I am a past client of this provider

    It gave us the opportunity to be with my dad. It was a bad period for my mom. The caregivers that came on the whole were wonderful and attentive, and some needed direction.

    Provider Response

    Thank you for your review, Anne. We are glad our caregivers could offer help during this difficult time.

    BARBARA S_6

    4

    October 3, 2023

    I am a past client of this provider

    It was good for her, even though she didn't like it. They provided the care she needed, she just didn't want the care. I like the way it was handled when I first made the phone calls. The coordination was very good. It was very clearly explained.

    Provider Response

    Thank you for your review, Barbara! We understand that sometimes the transition to assisted living can be difficult, and we are glad we could provide some support.

    MARIA RAMONA R

    5

    October 2, 2023

    I am a current client of this provider

    The agency has created a positive impact by providing support. I like that they care about the patients and the workers.

    Provider Response

    Thank you for your review, Maria! We want the best for both our clients and caregivers.

    Anonymous_7054

    5

    September 14, 2023

    I am a current client of this provider

    The agency has helped with everything by sending out good caregivers. The agency has done a good job for me.

    INGE W

    5

    September 14, 2023

    I am a past client of this provider

    They were very good and freed me up to do a lot of things. They were reliable and selected excellent people.

    Provider Response

    We're glad to hear it, Inge! We're proud of our team of caregivers and happy to serve you!

    Anonymous_7594

    5

    September 8, 2023

    I am a current client of this provider

    Knowing they are available, and they do it from week to week, makes life easier. I like their flexibility and speed in getting care to our family.

    Provider Response

    Thank you for your review! We pride ourselves on being able to accommodate all of our customers, and are happy to help support your family.

    DORIS B

    4

    September 6, 2023

    I am a current client of this provider

    It always helps to have extra help around the house. I like they are prompt and quick to get someone in, and the people who come in seem to know what they are doing.

    Provider Response

    Thank you for your review, Doris! We are proud of our caregivers' punctuality and professionalism.

    MARK S

    4

    September 6, 2023

    I am a current client of this provider

    They communicate and let me know when caregivers will be absent. Good work ethic.

    DOROTHY M_1

    5

    September 5, 2023

    I am a current client of this provider

    I could not have done it without them. They are really able to help us keep caregivers for Dorothy and seem professional and good at scheduling.

    Provider Response

    We are so glad to hear that you have enjoyed the care services provided by our caregivers. Our office team does their best to keep care consistent to make it easier. Thank you for taking the time to leave this review, Dorothy.

    Anonymous_7577

    4

    August 14, 2023

    I am a past client of this provider

    I think from my perspective, it was relieving to have them there, but I feel they limited what my mom could do. I think it was just more of finding the right personality with the caregiver.

    Provider Response

    We are sorry to hear that you did not have a stellar experience with our caregiving team. We would love to know more about what you mean when you say they "limited what [your] mom could do." Please email us."

    EVERETT J_1

    5

    August 14, 2023

    I am a current client of this provider

    He wouldn't have been able to do some things on his own. My husband used them the last two summers. They were wonderful.

    Provider Response

    We are happy to hear that you were satisfied with the care and found the caregiver to be very trustworthy. Our caregivers are trained and vetted to make sure that you and your loved ones are receiving quality care. Thank you for leaving this review, Everett.

    CHRISTINA M

    5

    August 9, 2023

    I am a current client of this provider

    The services have helped tremendously with helping her to stay at home and not be in a facility. I like the flexibility of the scheduling at Care Advantage.

    Provider Response

    We have a large pool of caregivers that our office team does their best to match with clients with both schedules and services. We are glad to hear that you like the caregivers sent to you.

    AYAKO H

    5

    August 9, 2023

    I am a past client of this provider

    The services helped take some responsibility off of my sister. The caregivers helped with taking care of her, changing her, and feeding her. I like that Care Advantage has been flexible with their scheduling.

    Provider Response

    Ayako, thank you for thinking of us for the care of your loved one. Our caregivers are happy to help you and your sister provide care. Thank you for leaving this review.

    LAURETTA S

    5

    August 4, 2023

    I am a current client of this provider

    They work very hard to keep the same caregivers. They have been able to keep consistent staff with my grandmother.

    Provider Response

    Lauretta, thank you for taking the time to leave this review. Our caregivers love to provide care services to your loved one.

    JERRY C

    5

    August 1, 2023

    I am a past client of this provider

    It was helpful and a relief. They worked with us and accommodated what was needed quickly.

    Provider Response

    Jerry, thank you for leaving this review. Our care teams do their best to make sure your loved one receives the care when they need it.

    CAROLYN S_1

    4

    August 1, 2023

    I am a past client of this provider

    We didn't use them that much. We only used them for a day.

    Provider Response

    Carolyn, we are honored that you chose us for the care of your loved one, even just for a day. Thank you for leaving this review.

    DELORES A

    5

    July 25, 2023

    I am a past client of this provider

    The services were impactful because every time I spoke with someone they were always happy. I would recommend Care Advantage because they kept in touch in with about my grandmother.

    Provider Response

    Delores, thank you for choosing us for the care of your grandmother and also thank you for the recommendation. Thank you for this wonderful review.

    Anonymous_7525

    4

    July 20, 2023

    I am a past client of this provider

    They could make sure the aides sit by the clients side and engages with them. They could provide more instruction to the aides on what they will be doing. This was our first agency we used, and they were new to us. We didn't know what to expect. There was some trial and error. The nurse made us feel rushed, and we felt we weren't able to answer questions.

    Provider Response

    We are sorry to hear that the initial introduction from the nurse felt rushed and that you weren't able to get your questions answered. If you still have questions, feel free to reach out to your local office team and they will be able to answer your questions.

    ANDREW O

    5

    July 20, 2023

    I am a current client of this provider

    They come on time and even if we need them a few extra minutes, they will stay. The work they do is great, they know how to handle him. I like that they're on time, know what they're doing, follow instructions and are good caregivers.

    Provider Response

    We are happy to hear that you are satisfied with the caregivers. They are trained and certified to keep your loved one safe and happy in their home. Thank you for leaving this review.

    PAUL R_2

    5

    July 14, 2023

    I am a past client of this provider

    They helped the most with providing care and comfort for him. I would recommend them because the caregiver was excellent.

    Provider Response

    Paul, we are honored that you chose us for care and recommend our care. Our caregivers are there when you need them. Thank you for leaving this review.

    WILLIAM P_1

    5

    July 12, 2023

    I am a current client of this provider

    They help me because I have disabilities. I am able to move around and get extra help. The work is satisfactory.

    Provider Response

    William, thank you for leaving this review. Our caregivers do their best to make sure that you are receiving the care you need.

    SANDRA M

    5

    July 7, 2023

    I am a current client of this provider

    They help her live from day to day. They are skilled and prompt.

    Provider Response

    Sandra, our caregivers are incredible and we are honored that you chose us to care for your loved one. Thank you for leaving this review.

    NORMAN A

    2

    July 4, 2023

    I am a past client of this provider

    They could have made his daily life easier with better home care agents. They would need to improve the home aides, they were horrible except for two of them, but the rest were bad.

    Provider Response

    Norman, we are sorry to hear about your experience. All of our caregivers are trained to provide quality care services. If you would like to tell us more about your experience, please email us as we are always looking to improve on our care services.

    JEAN M

    5

    June 23, 2023

    I am a current client of this provider

    She is pleasant, caring and knowledgeable. They come when they say they will. They do a nice job. They are knowledgeable and helpful.

    Provider Response

    Thank you for this wonderful review, Jean. Our caregivers are incredible and well-trained to provide quality care services.

    DAVID N

    5

    June 23, 2023

    I am a current client of this provider

    It has been a big help to us. The caliber of the staff has been pretty high.

    Provider Response

    David, we are honored that you chose us for care. All of our caregivers are trained to provide quality care to you and your loved ones. Thank you for taking the time to leave this review.

    PATRICK L

    5

    June 22, 2023

    I am a current client of this provider

    I don't know what I would do without them. They are really good people.

    Provider Response

    Patrick, thank you for choosing Care Advantage. Our caregivers always enjoy being there for you when you need it. Thank you for taking the time to leave this review.

    SUSAN P_1

    5

    June 13, 2023

    I am a current client of this provider

    They do well, they help keep her company and help clean. I like that they are very responsive.

    Provider Response

    Susan, we are honored that you chose us for the care of your loved one. Our office team is there for you when you need to call about your care services.

    HERBERT AND ELLEN E

    4

    June 13, 2023

    I am a current client of this provider

    Some caregivers are more willing to do stuff then others. They should vet the caregivers more, some don't do much.

    Provider Response

    Thank you for leaving this feedback, we would like to hear more about your experience with our caregivers if you could email us.. All of our caregivers are trained to provide quality personal care services.

    KATHLEEN Y

    5

    June 2, 2023

    I am a past client of this provider

    They were beneficial. Everybody was trustworthy and genuine. They cared. They were good people, you could leave in your home while you go to work and have a good feeling your loved one was being taken care of. All the people that came to my home were absolutely wonderful. They were a knowledgeable team.

    Provider Response

    Kathleen, thank you for taking the time to leave this wonderful review. We are honored that you chose us for care and have peace of mind when you leave the house.

    RONALD V_1

    2

    May 17, 2023

    I am a past client of this provider

    When they were there they made things easier. They could have shown up on time and followed through with what they promised.

    ROBERT C_2

    5

    May 5, 2023

    I am a current client of this provider

    They've helped him a great deal. They give him a buddy. They help me out when I need help.

    Provider Response

    Robert, we are honored that you have chosen us for the care of your loved one. We are happy that we can be there for you. Thank you for leaving this review.

    MARY KAY D

    5

    May 3, 2023

    I am a current client of this provider

    I had surgery on my hip, and they really helped me out, they were able to do everything for me so I could stay on top of the doctor's orders. All of the caregivers from Care Advantage have been on time, cooked, and cleaned for me.

    Provider Response

    Our caregivers are there to provide quality care services to you when you need it, Mary Kay, and we are glad to hear that you found this helpful. Thank you for leaving this wonderful review.

    PHILIP H_1

    4

    May 2, 2023

    I am a current client of this provider

    My daily life isn't impacted very much. They are caring for him and I don't need to be there. I have peace of mind knowing someone is with him. I would like Care Advantage to have a more accurate and updated assessment of my father's needs. One assigned caregiver did not understand what to expect and how to address his needs.

    Provider Response

    Philip, thank you for taking the time to leave this feedback. We are glad to hear our caregivers provide you with peace of mind when they are there. We will contact the office team to make sure that caregivers are aware of your father's care needs.

    Anonymous_7400

    2

    May 1, 2023

    I am a past client of this provider

    They took care of the client. We had a very, very bad experience. they could have better background checks on their people.

    Provider Response

    We are glad to hear that the caregiver took care of the client, could you let us know more about your experience? Please email us.

    LESLIE E

    4

    April 22, 2023

    I am a current client of this provider

    The caregivers help empty her colostomy bag. They need to make sure that the employees are actually going to be there, the first person never showed up.

    Provider Response

    Leslie, we are happy to hear that you were satisfied with the care services of our nurses. We understand that consistency and reliability is very important to you and your loved ones. Thank you for taking the time to leave this feedback.

    SUMRUAY A

    5

    April 20, 2023

    I am a past client of this provider

    They were most helpful to me by helping out a lot with my dialysis. Care Advantage made the experience positive by having great services.

    Provider Response

    Sumruay, we are honored that you chose us to be there with you for your dialysis. Our caregivers and office teams do their best to make the care process easy for you to have one less thing to stress about. Thank you for taking the time to leave this review.

    ANITA C

    5

    April 11, 2023

    I am a past client of this provider

    I wasn't sure I could manage daily life by myself, and they reassured me. They sent me one person, the same person, who was able to help me with everything I needed help with.

    Provider Response

    Anita, we are so glad to hear that our caregiver was able to assist you when you needed it. We know that consistency and reliability is important to you and our caregivers do their best to be there for you. Thank you for taking the time to leave this review.

    DEBORAH K

    3

    April 11, 2023

    I am a current client of this provider

    They could provide better trained caregivers and schedule the same people more frequently so that there aren't new people all the time. They could have better training for the caregivers.

    Provider Response

    Deborah, all of our caregivers are trained and qualified to provide quality care services. We understand that consistent and reliable care is important to you, and the process of maintaining the same caregiver can take some time. We will keep pairing you with caregivers until we find the right match. Thank you for taking the time to leave this review.

    Anonymous_7143

    5

    March 16, 2023

    I am a current client of this provider

    They can do what the family can't. They offer us weekends if someone can't show up.

    Provider Response

    Thank you for choosing us for care of your loved one, our caregiving team does their best to make sure you are receiving quality care when you need it, weekdays or weekends. Thank you for leaving this review.

    Anonymous_7152

    4

    March 6, 2023

    I am a past client of this provider

    They came and helped by dressing him and getting him out of bed. They did provide breakfast and lunch and showering. They could have followed my directs a little better.

    Provider Response

    We are happy to hear that our caregivers were able to provide quality care to your loved one. If you would like to tell us more about the instructions that our caregivers could have followed better, please email us.

    CAROLYN T

    4

    February 13, 2023

    I am a current client of this provider

    Some caregivers are better at socializing with her than others. They have all been very helpful. They need to pay the caregivers better. I think that is the reason that they have such a high turnover.

    Provider Response

    Carolyn, thank you for taking the time to leave this review. Our caregivers are trained to provide quality care and keep your loved one comfortable, including making conversation.

    AUDREY T_1

    5

    February 2, 2023

    I am a past client of this provider

    They gave my mom encouragement. I liked the people they sent. They had a lot of knowledge and motivated my mom to do her rehab.

    Provider Response

    We are happy to hear that you and your loved one enjoyed the care provided. Thank you for taking the time to leave this review, Audrey.

    Anonymous_7012

    5

    February 2, 2023

    I am a current client of this provider

    They are very helpful when I have them here. I don't drive, and I have places I need to get to. The girls are very friendly, helpful, and punctual.

    Provider Response

    We are glad to hear that you enjoyed the caregivers that we have sent. Our caregiving team is incredible and does their best to keep you safe and happy in your home or wherever you need to be. Thank you for leaving this review.

    BERNADETTE C

    4

    February 1, 2023

    I am a current client of this provider

    They did what I asked. They were very cooperative to my needs and took me wherever I needed and were very polite.

    Provider Response

    Bernadette, we are happy to hear that you are satisfied with the care you received. Our caregivers are trained to provide quality care, please let us know how we can earn that fifth star.

    Anonymous_4390

    5

    January 10, 2023

    I am a current client of this provider

    The services are great. The caregivers go beyond what you need. This agency has good caregivers.

    Provider Response

    We are happy to hear that you are satisfied with your care and that you enjoy the caregivers. Thank you for leaving this wonderful review.

    ESTELLE B

    4

    January 10, 2023

    I am a current client of this provider

    As far as them coming to visit my mother, the way they interact with my mother is perfect. They love her. I like the person we got because they are qualified now, and all the caregivers should be qualified.

    Provider Response

    We are honored that you chose us for the care of your mother, Estelle. All of our caregivers are incredible and qualified to provide personal care services. If you have any questions, feel free to reach out to your local office team.

    Anonymous_6886

    2

    January 7, 2023

    I am a current client of this provider

    The caretaker they gave us only showed up twice in a two-week period. Some of the caregivers they have sent us haven't taken care of my father.

    Provider Response

    We are sorry to hear that your experience was less than stellar. Our caregivers are trained to provide quality care to your loved ones, so we would like to learn more about your experience if you could email us. Thank you for taking the time to leave this feedback.

    CORY S

    5

    January 3, 2023

    I am a current client of this provider

    They help with bathing and take care of the daily routines. Today she is washing his bed. They do not do weekends. That is a disadvantage.

    Provider Response

    Cory, we are happy to hear that the caregiver helps with bathing and daily routines. Our caregivers choose their own schedule and they may opt to not work weekends. Our office team is able to look for another caregiver that may work weekends, if that fits within your schedule. Thank you for taking the time to leave this review.

    MARY N_1

    3

    January 3, 2023

    I am a current client of this provider

    It depends on the caregiver because some of them are good and some were not good with her. So, interacting with my mother and having conversations with someone would make a greater impact. I have not had the consistency that I wanted. I am trying to get someone that my mom can get used to.

    Provider Response

    Mary, thank you for taking the time to leave this review. We understand that consistent and reliable care is important to you and your loved one. Our caregiving and office teams do their best to provide the same caregiver, but there are factors that make this challenging, such as the consistency of the shift and how long the caregiver is working.

    FRANCES B

    4

    December 19, 2022

    I am a current client of this provider

    We always have a need fulfilled. I can run errands without worrying about Fran. Don't base one opinion on one caregiver- some caregivers are outstanding.

    Provider Response

    Frances, we are glad to hear that our caregivers give you peace of mind and time to run errands. All of our caregivers are qualified to provide excellent personal care services. If you have concerns about your caregiver, please reach out to your office team.

    BARBARA S_2

    5

    December 8, 2022

    I am a current client of this provider

    I have been able to talk with them, and they reach out to me. They sent me a good aid and takes good care of me. They changed my hours.

    Provider Response

    Barbara, we are glad that our office team is reaching out and checking in with you. Our caregivers are great and do their best to make sure that you are safe and comfortable in your own home.

    SHERRI W

    4

    December 2, 2022

    I am a past client of this provider

    They did help provide peace and quiet. The people that came were too tired from working too much.

    Provider Response

    We are glad to hear that our caregivers were able to provide peace and quiet for your loved one, Sherri. Our caregivers are incredible and they are able to choose their own schedule and hours, which makes scheduling very flexible. Thank you for taking the time to leave this review.

    Anonymous_6696

    4

    November 18, 2022

    I am a past client of this provider

    They answered all of my questions. They did all of my vitals well. I like their personality.

    Provider Response

    Thank you for taking the time to leave this review, we are honored that you chose us for care. We are happy to hear that you like the caregivers and the care. Please let us know how we can earn that fifth star!

    BRANDON F

    4

    November 4, 2022

    I am a current client of this provider

    They have done what they said they were going to do. They followed through the care. I like that they are responsive to me.

    Provider Response

    Our care and office teams do their best to make the process of setting up care simple. Thank you for leaving this wonderful review, Brandon, and please let us know how we can earn that fifth star!

    PEGGY A

    5

    October 18, 2022

    I am a current client of this provider

    They have helped me get back up on my feet. I like that they are all very nice, and my caregivers help me.

    Provider Response

    We are glad to hear that our caregivers helped you get better, Peggy. Thank you for taking the time to leave this wonderful review.

    NAOMI M

    5

    October 5, 2022

    I am a current client of this provider

    They have made my life easier because they solve my problems right away. I like everything about them and their service.

    Provider Response

    Thank you for this incredible review, Naomi. We are honored that you chose us for care and that we can be there for you.

    ALICE S

    4

    September 24, 2022

    I am a current client of this provider

    It has been positive, they continue to find us new caregivers until we get one we like. I'd appreciate more tolerant caregivers.

    Provider Response

    We are always looking to find the best match for caregivers and clients. We are sorry to hear we haven't found the perfect match yet. If you could email us and tell us more about your experience, we would appreciate it.

    NELDA C

    4

    September 12, 2022

    I am a current client of this provider

    The agency has improved, they are better now about letting me know what's going. They can maintain strong communication and follow-up with the clients. I'm a tough customer, I expect a lot. I would like to see them make sure that the care provider is qualified and properly trained. We have made a change within the last month and I'm happy with what we currently have.

    Provider Response

    We are sorry to hear that you did not have an incredible experience with our caregivers. They are qualified and trained to assist you with your every day care needs. If you could let us know more about your experience, we would appreciate it, Nelda.

    MARILYN C

    5

    September 8, 2022

    I am a current client of this provider

    The caregiver who comes is absolutely terrific. She always arrives on time. It's very difficult when my caregiver can't come. They can't find someone to replace it.

    Provider Response

    Marilyn, thank you for taking the time to leave a review and recommend us! We are very thankful and are so glad that we are able to assist you and your family.

    RUSSELL M

    5

    September 1, 2022

    I am a current client of this provider

    My nurse Jen is amazing and helps me out at the house. Shawna is also amazing. They made things positive by always being there when I call. I like that the staff is really friendly.

    Provider Response

    Russell, we are so happy to hear that you had an excellent experience with our caregivers and office staff. Thank you for leaving this wonderful review.

    GINGER W_2

    5

    September 1, 2022

    I am a past client of this provider

    I absolutely needed their help. I liked that the caregivers were punctual and friendly.

    Provider Response

    We are happy to hear that you enjoyed the caregivers, they love providing quality care to you and your loved ones. thank you for taking the time to leave this review, Ginger.

    JOAN A_1

    5

    August 16, 2022

    I am a current client of this provider

    They always send someone out and if they can't, they always call out. They are very responsive. They have consistency.

    Provider Response

    We are so glad to hear about your experience with our caregivers and office team, Joan. We love to provide quality and consistent care to you and your loved one. Thank you for taking the time to leave this review.

    LORRAINE S

    5

    July 20, 2022

    I am a current client of this provider

    I have not had to have their services regularly right now. I liked the people they sent, they have worked well with us.

    Provider Response

    Lorraine, We are thrilled that you have liked our care team. We are so honored your chose our company to provide care for you in your home. Thank you for rating us 5 stars!

    BURNELL F

    5

    July 20, 2022

    I am a current client of this provider

    The caregiver asks me if I am hungry and doesn't pressure me. I like their name. The caregiver is excellent.

    Provider Response

    Burnell, we are so thrilled that you are pleased with our service and caregivers. We strive to be sure that you will always feel safe in your home. Thank you for entrusting us with your care.

    LORETTA M

    5

    July 14, 2022

    I am a past client of this provider

    We had one aide that was not the best, but as soon as we called, they fixed that. I would recommend Care Advantage to anyone. I had no problems with them.

    Provider Response

    Thank you for taking the time to leave this review, Loretta. We are glad that we were able to provide a quality caregiver to you and your loved ones, we appreciate the recommendation!

    JULIAN T

    4

    July 6, 2022

    I am a current client of this provider

    They come and help with things like making meals and does a good job with that. The caregiver does a good job we just have not had the services very long so we are still getting to know them. I have just had some difficulty getting a hold of the office.

    Provider Response

    Thank you for leaving this review, Julian. We are honored that you chose us for care, our caregivers do their best to help you and your loved ones. We are sorry to hear about your trouble contacting the office team, they are normally available 24/7.

    BEVERLY G

    5

    July 6, 2022

    I am a current client of this provider

    The provider has helped the most by being here for me. I like this agency because they care about the caregiver's time off.

    Provider Response

    Our caregivers are incredible and do their best to make sure you are well cared for, and being there for you. Thank you for taking the time to leave this excellent review, Beverly.

    ADELE O

    4

    July 1, 2022

    I am a current client of this provider

    It has helped me a lot. They do a lot for me. They are the only company I know of and it's been satisfactory.

    Provider Response

    Adele, thank you for taking the time to leave this review, we are happy to hear that our caregivers are providing quality care. Our caregivers are trained to assist you with your needs. Please let us know how we can earn that fifth star!

    ELGETHA M

    5

    July 1, 2022

    I am a past client of this provider

    They helped by just being there with my mom and taking care of her. I liked that they had experienced caregivers and had good scheduling.

    Provider Response

    We are happy to hear that you were satisfied with our caregivers, Elgetha. They are trained and love to assist your mother in all of her activities of daily living. Thank you for taking the time to leave this review.

    WANDA P

    5

    June 7, 2022

    I am a current client of this provider

    We only have some here for four hours and it allows me to do other things, but it also gives my mother someone to interact with. I like that they are very helpful and do their very best to work with you.

    Provider Response

    Thank you for this kind review, Wanda. Our caregivers are incredible and will happily provide comfort and care to your mother while you are able to run some errands. Thank you for taking the time to leave this wonderful review.

    JACQUELINE E

    5

    June 2, 2022

    I am a current client of this provider

    They came when I needed them. They are pretty responsive to my times.

    Provider Response

    Our office team does a great job of scheduling caregivers whenever you need them. Our caregivers are trained to provide top care for you and your loved ones. Thank you for taking the time to leave this excellent review, Jacqueline.

    LOUIS R

    2

    May 5, 2022

    I am a current client of this provider

    I never get any calls if I am going to get a caregiver. The company does not call me. I would like to see them get better aid that shows up and know what they are doing.

    DANIEL M

    5

    May 3, 2022

    I am a current client of this provider

    They've made my experience positive because I've been given a caregiver. I like the benefits I get and the extra help I get when I need it.

    Provider Response

    We are glad to hear about your positive experience that you regarding the extra help you received, Daniel. Thank you for taking the time to leave this review.

    NORA P

    4

    April 11, 2022

    I am a current client of this provider

    I haven't used them much lately. Most of the women that have come have wanted to turn on the TV and have not engaged with my mother at all. They do the physical stuff but don't engage with her.

    Provider Response

    Nora, we are so sorry to hear that we did not provide an amazing experience. We understand that caring for your loved one is a top priority and being consistent and providing attentive care is necessary. We will contact the office team to figure out a way to correct this. Thank you for taking the time to leaving this feedback.

    JAMES C_1

    5

    April 7, 2022

    I am a current client of this provider

    The client wouldn't be at this house if it wasn't for the agency. The caregivers have helped the most by caring. They actually seem to like their job and like to talk. That's the most important thing. They are hard workers. We have had different ones and they have all been hard workers. I like that they are efficient and hardworking.

    Provider Response

    Thank you for this incredibly touching review, we are honored to be able to provide quality care for your loved one. Our caregivers are the heart of this company and it's because they have the heart for it, they truly are incredible and hardworking.

    Anonymous_5892

    5

    March 4, 2022

    I am a current client of this provider

    They stabilize my wife while she moves around. They seem to be in step with the patient's needs.

    Provider Response

    We are glad that you are satisfied with the care provided. Our caregivers are trained to work with you and deliver quality care to your loved one. Thank you for taking the time to leave this review.

    VICTORIA C

    1

    March 1, 2022

    I am a past client of this provider

    They could have gotten us consistent help. They could have gotten help. They weren't consistent.

    Provider Response

    Thank you for taking the time to leave this feedback, Victoria. We are sorry that the care you received was not consistent, we understand that consistent and reliable care is very important for you and your loved ones. There are times when there are not enough caregivers to fill shifts and we always do our best to provide quality care.

    JOSE R

    2

    February 14, 2022

    I am a past client of this provider

    This agency should have more Spanish-speaking caregivers. This agency needs to improve the quality of caregiver that they provide.

    Provider Response

    We are sorry to hear that you did not have an incredible experience with our caregivers. If you would like to tell us more about what happened, please email us.

    MARILYNE A

    5

    February 4, 2022

    I am a current client of this provider

    She's there and always anticipates the care that she needs. They are very communicative all the time.

    Provider Response

    Thank you for this wonderful review, Marilyne. We are so happy to be able to care for your loved one and communicate with you.

    WILLIAM M_2

    5

    January 20, 2022

    I am a past client of this provider

    There was a lot of inconsistency with the call-outs, especially over holidays and over the weekends. I would have liked to be consistently notified about these cancellations. I liked that Denise was amazing, she has gone the extra mile for us at any time. She was an office person/coordinator. She did anything to make sure things worked out; she was very reliable. She was the reason I was worried about changing, I liked her attentiveness provided to my dad. I was very satisfied with the care.

    Provider Response

    William, thank you for this review. We are so glad that Denise was able to provide you assurance and assistance through your father's care. We are sorry to hear about the inconsistency of the arrival of caregivers, we will communicate with the office team.

    ELAINE H

    1

    January 20, 2022

    I am a past client of this provider

    I was late to an operation because the caregiver was late. They were not professional and were a big failure to me.

    Provider Response

    Elaine, we are very sorry to hear about your experience. Our caregivers are trained to be consistent and on-time. We will communicate this issue with the office team and look into what occurred here. Thank you for bringing this to our attention.

    Debbie Baird

    5

    January 17, 2022

    I am a past client of this provider

    Care advantage has been there during our moms sickness. Our caregiver joseline was awesome. Our mother and our family loved her. She was the most caring woman. We all felt at peace when she was with mom. Our mom had the biggest smile when joseline walked in. Our mom had great care. We thank you all for taking care of our mom.

    Provider Response

    Thank you so much for this wonderful review. We are so honored to be able to assist your loved ones and family. We are happy that we were able to provide quality care and to make your mother smile.

    LYNNE A

    5

    January 7, 2022

    I am a past client of this provider

    They got one person to stay with me for the 24/7 care. I liked the person that took care of me.

    Provider Response

    We were so honored to be able to take care of you, Lynne. Thank you for taking the time to leave this wonderful review.

    Anonymous_5574

    1

    December 1, 2021

    I am a current client of this provider

    The first one lady was very nice but she had things that she said that she could not do. They could get somebody who comes when they are supposed to and listens to what you want and won't tell you what you need to do. I think that there caregivers need to be policed more and maybe pick better ones.

    Provider Response

    We are very sorry to hear that you did not have an incredible experience. We strive to provide excellent caregivers for all of our clients. If you would like to tell us more details about the situation, please email us.

    Ms. T Williams

    5

    August 4, 2021

    I am a current client of this provider

    Great Company. Caring, Compassionate, Listens, Supportive. Would Highly Recommend

    Provider Response

    Thank you for this incredible review, Ms. T Williams. We are honored by this recommendation and are glad that we can provide excellent service for you and your family.

    VIRGINIA H

    5

    August 3, 2021

    I am a past client of this provider

    They communicated very well and checked in on what needed to be done to provide the service.

    Provider Response

    Thank you for leaving this positive review Virginia. We are honored to have helped you and your family.

    James Dykes

    5

    August 2, 2021

    I am a current client of this provider

    Very professional. Took amazing care of my grandmother. Communicated well with office staff. Will recommend them to anyone.

    Provider Response

    James, thank you for this wonderful review and recommendation. We are honored that we are able to assist your grandmother and we will continue to provide stellar care!

    XYZDaughter

    1

    July 30, 2021

    I am a current client of this provider

    Appalling lack of communication and coordinator of efforts. Be prepared to micro-manage the care of your Loved One.

    Provider Response

    Thank you for your recent review, however we are very sadden to see that you had a less than positive experience with our team. We are so sorry that communication has not been high standard as we will certainly take this information to the leadership team immediately. We would also like to let you know that we have been working on better communication across all our location and we recently announced our new family portal that will allow you to see your care schedule and communicate directly with your office teams if needed. This can help alleviate any missed opportunities for the teams and keep the focus of care on your loved one. We would be very happy to work on a solution for you and your loved one to better serve your needs. If you would like to send us an email or call we very much would like to get more details about your personal experience.

    SARAH K

    5

    July 7, 2021

    I am a current client of this provider

    I was the primary caregiver before this, so now it gives me breathing room. I know she is safe and don't have to worry when they are there. We have had a few issues with scheduling, but things have been corrected.

    Provider Response

    Thank you for leaving this review, Sarah. We are honored to be able to provide breathing room for you and assist the client.

    JOANNE M

    4

    June 18, 2021

    I am a current client of this provider

    They just need to have one single person to show up. I keep having to show different people that show up what they need to do. They should be more consistent with scheduling.

    Provider Response

    Joanne, we are so sorry to hear that this was your experience. We understand that consistency in care is important to you and your family. We will work with our office teams to figure out a way to resolve this. Thank you for leaving this feedback.

    HERB M

    5

    April 23, 2021

    I am a past client of this provider

    They checked his vitals. The were pleasant.

    Provider Response

    Thank you for leaving us this review, Herb, we value your time and appreciate your feedback.

    DAVID B_1

    5

    April 2, 2021

    I am a past client of this provider

    I was so anxious and they took all of that away to get me there and back fine. They didn't care that I called late. They went above and beyond to make sure I got to my appointment in time. I didn't have to reschedule.

    Provider Response

    We are so happy that you had a great experience with our staff, David. Thank you for leaving us this positive feedback.

    Anonymous_4589

    3

    March 11, 2021

    I am a current client of this provider

    They could set my stuff up. They could have people do more as a caregiver.

    Provider Response

    We are so sorry to read your review and very sorry this was your experience. As a company, we certainly understand that you depend on our caregivers for a specific service and you need consistency with schedules and staff. We will take this very valuable feedback to our teams to make sure they are aware and this breakdown in communication will be fixed. If you would like to leave more detailed information about your specific case, please email us so we may engage our leadership to make this a better, more positive experience for you.

    EL'MECCA D

    5

    March 2, 2021

    I am a current client of this provider

    They check up on me and make sure that the home attendant is doing what she needs to do. I like that they make sure that they meet all of my needs.

    Provider Response

    We are so happy that you had a great experience. Thank you for leaving us this positive feedback.

    RALPH K

    5

    February 12, 2021

    I am a current client of this provider

    They suggest things so that I can do better to help my husband when they are not there. They ask us what we need and they come to get the job done.

    Provider Response

    We are so happy that you had a great experience. Thank you for leaving us this positive feedback.

    CAROL P

    5

    February 3, 2021

    I am a past client of this provider

    There was nothing I needed that she didn't do. She would do the floors and get up high in the closets. My aides were fantastic.

    Provider Response

    We are so happy that you had a great experience. Thank you for leaving us this positive feedback.

    BERTHA S

    5

    January 18, 2021

    I am a past client of this provider

    The personal interaction with my mom was great. I like that there was always good communication all around. The services were very reliable.

    Provider Response

    Thank you so much for the kind words. It is truly an honor to have helped your mother. Thank you for entrusting us with her care.

    WILLIAM B

    5

    November 19, 2020

    I am a past client of this provider

    She helped with his pain levels. She kept him company all day. The caregiver was wonderful.

    Provider Response

    Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!

    DAVID B

    5

    October 20, 2020

    I am a current client of this provider

    The impact is huge from Care Advantage, because David has bonded with the caregivers and they have been able to care for his medical needs very well. I like that there is nothing we need to do on our end to organize things here at Care Advantage. They are on top of things and are very efficient with their work.

    Provider Response

    Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback.

    PERCY L

    4

    October 6, 2020

    I am a past client of this provider

    They were good, but we didn't have them for long enough to have a positive impact. The caregivers were very polite and nice. They did everything we asked them to do.

    Provider Response

    We are so happy that you had a good experience, Percy. Thank you for leaving us this positive feedback.

    CYNTHIA L

    4

    September 21, 2020

    I am a past client of this provider

    It helped a lot for them to show up two days a week because I was doing all the work. I like that the workers were friendly, receptive to critiques, and were pretty punctual.

    Provider Response

    We are so happy to see this great review, Cynthia. Thank you so much for taking the time to leave us this feedback. Please let us know how we can earn that 5th star!

    ROBERT C_1

    5

    August 24, 2020

    I am a current client of this provider

    I get to sit and rest, it gives me a break. The caregiver helps us do everything we need.

    Provider Response

    Thank you so much for taking the time to leave this wonderful review. We are so glad we were able to make you feel better!

    ARTHUR O

    5

    August 6, 2020

    I am a past client of this provider

    The young man was able to take over and do things with him, it helped him to get his strength back. I like the person that they had sent to us to be with us and work with my husband.

    Provider Response

    Thank you so much for your kind words, we are so glad that we can work with your family.

    DALE D

    5

    July 13, 2020

    I am a past client of this provider

    He was asleep almost all of the time, but they were able to answer my questions and they were able to give him what he needed. We only had them for two days, but they were always on time.

    Provider Response

    Dale, we are so happy that you had a great experience. Thank you for leaving us this positive feedback.

    TERESA D

    5

    May 11, 2020

    I am a current client of this provider

    I just felt that they were very attentive. They made the arrangements really quickly and followed up with me to see if I needed any more service.

    Provider Response

    Teresa, thank you for taking the time to leave this review. We are glad that we were able to assist your family in a timely manner to begin care.

    JEAN B_1

    5

    March 5, 2020

    I am a current client of this provider

    They are here when they are supposed to be and take good care of me. They are very polite and they really take good care of me.

    Provider Response

    Thank you so much for your kind words! We appreciate that you took the time to give us a 5 star review! We couldn't agree with you more, our caregiving family rock!

    Anonymous_3085

    3

    January 10, 2020

    I am a past client of this provider

    I had a stroke, so life is tough. There were times where they didn't show up, came late, or left early. It was just frustrating. They need to be more consistent in their caregivers.

    Provider Response

    We are so sorry to hear that we did not provide stellar care for you and your loved ones. We will communicate this issue with our office teams to figure out the best way to resolve this. Thank you for taking the time to leave this feedback.

    ARTHUR F

    5

    December 17, 2019

    I am a past client of this provider

    He gets some credit for doing stuff on his own. There is nothing they could have done any better. Everybody is friendly and helpful.

    Provider Response

    Arthur, thank you for taking the time to leave this review. We are honored to have been able to care for your loved one.

    JASHUMATIBEN P

    5

    December 5, 2019

    I am a current client of this provider

    It is very helpful and needed. I like their flexibility with our needs. They always send out the best aides and give us whatever my mom feels comfortable with.

    Provider Response

    Thank you so much for the kind words. It is truly an honor to help your mother. Thank you for entrusting us with her care.

    Anonymous_2720

    4

    November 16, 2019

    I am a current client of this provider

    They prevent falls and make sure that she is eating and taking her medicine. I would like more consistency with providers.

    Provider Response

    Thank you for taking the time to leave us this valuable feedback. We are sure we can improve this issue and focus on providing outstanding customer service as well. Please email us to let us know if this is not resolved.

    Anonymous_2852

    1

    November 7, 2019

    I am a current client of this provider

    They need to return my calls, and instead of sitting and playing on their phone, they could actually do things around my home that I need help with. I would like them to improve their staff. They need to be supervised better.

    Provider Response

    We are so sorry to read your review. Our caregivers are trained to be in the home and assist you with daily tasks you may need, it is very disappointing that this wasn't your experience. We will be sure to alert the office to know of your concerns as we pride ourselves on providing caregivers that go above and beyond for their clients. Please know we take your comments extremely seriously and will follow up accordingly.

    HENRY M

    5

    October 22, 2019

    I am a current client of this provider

    The person that they picked to come in comes about every single time. She gets along with her, and they seemed to hit it off. They are very responsive. People get here on time and do what they are supposed to do.

    Provider Response

    Thank you so much for your kind words! We appreciate that you took the time to give us a 5 star review! We are thrilled that you like your caregiver!

    VIRGIL C

    5

    August 26, 2019

    I am a past client of this provider

    The overall quality was very good. I had a procedure on my eye, so I couldn't drive. She was very punctual. She was five or ten minutes early. She was very nice.

    Provider Response

    Thank you so much for your kind words, Virgil! We appreciate that you took the time to give us a 5 star review!

    L. Kelly

    5

    August 22, 2019

    I am a past client of this provider

    My husband had a health crisis and I found myself with no one to help me. I called Care Advantage and within an hour and a half I had a caregiver in my home plus an assessment had been made and the nurse visited the same day. I have no words to express my gratitude the the quick staffing and for the quality of the care. The caregivers were professional, knowledgeable and compassionate. I couldn't ask for better care. I remain in their files and plan to call them whenever I need assistance with my husband's care. I highly recommend them.

    Provider Response

    Thank you so much for leaving this positive review. We are so happy that we were able to assist you in finding quick care for your husband.

    WILLIAM C_3

    5

    August 16, 2019

    I am a current client of this provider

    He needs total care. They take care of him and make sure he gets everything he needs. They work with me and can find me someone on short notice. They are also very friendly, and the workers seemed very capable.

    Provider Response

    Thank you so much for taking the time to rate us 5 stars! We are honored to be able to help you and we look forward to continually providing superior customer service.

    Anonymous_1192

    2

    July 16, 2019

    I am a past client of this provider

    It was nice to have somebody to help me. They could answer my calls and try to help anyway they could. I would like to have somebody who cares and likes to work to handle the phone calls and the situations.

    Provider Response

    Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.

    Anonymous_2008

    4

    June 27, 2019

    I am a current client of this provider

    They could do more than what they do instead of sitting and talking. They need to improve their caregivers.

    Provider Response

    We are so sorry you did not have an exemplary experience with our care teams. Please let us know any additional details about your specific case so that we may communicate, train, and execute even better service. Please contact us.

    CLIFTON P

    5

    May 17, 2019

    I am a past client of this provider

    I don't know anything about medical, I didn't know anything, so they really taught me a lot. They were accurate, they told me the truth, and did everything I asked them. I was thoroughly impressed with them.

    Provider Response

    Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!

    FRANCES G

    5

    April 23, 2019

    I am a current client of this provider

    I'm able to go to work during the week because they're with my mother. They're caring. When my mother was in the hospital, they checked on her. Our caregiver is phenomenal because she's on time and does a great job.

    Provider Response

    Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!

    SHIRLEY K_1

    5

    March 14, 2019

    I am a current client of this provider

    They help with cooking meals and anything around the house. The caregivers are very polite and helpful, and they all show up on time. We have gotten very good help for the nurse too, Kayla.

    Provider Response

    Thank you so much for taking the time to rate us 5 stars! We are honored to be able to help you and we look forward to continually providing superior customer service.

    MARY C_1

    4

    February 14, 2019

    I am a current client of this provider

    The caregiver that comes all the time has been helping my mother really well, but with her going to class, she isn't here all the time. If I have other things to do and I have to be gone, she will take care of them. They were doing good at first, but I am having problems getting someone to show up all the time. My regular caregiver started going to class two days a week, and someone may or may not show up.

    Provider Response

    We are sorry to read that you have had a less than perfect experience. We will be sure to get in touch with the scheduler for this office to ensure more consistency with your schedule. We most certainly have the ability to have additional caregivers attend to your mother with the large network of caregivers we have. Thank you for letting us know your experience and if improvements are not seen, please email us to let us know.

    Stephanie C_1

    5

    January 8, 2019

    I am a past client of this provider

    They followed through with everything they said they would do. I liked their professionalism and kindness.

    Provider Response

    Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.

    mean jean

    5

    January 4, 2019

    I am a current client of this provider

    I had another agency before this one and I was very dissatisfied. CareAdvantage is wonderful. I love the caregiver I have now. She arrives on time always. She is so wonderful. With the other agency I went through so many caregivers. Now I am so blessed to have the same person all the time time. She is very helpful to me and my husband. Also, the staff is wonderful. They call for the scheduling. They come for visits with husband. I love all of them my caregiver Margaret manger Denise M. and nurse Kayla Everyone is wonderful I would highly recommend this company. They care Jean Alice Daniel

    Provider Response

    Thank you for this positive feedback. We are grateful for the opportunity to serve you, and are so pleased to hear that all is going well.

    LORENE P_1

    5

    November 12, 2018

    I am a current client of this provider

    My daily life has really changed as I have gotten older. The caregiver helps me with everything I ask her to do. The caregiver is very nice.

    Provider Response

    Thank you for the opportunity to serve you. It is our pleasure, and we appreciate the positive feedback.

    Doyle "Bert" D

    5

    November 12, 2018

    I am a current client of this provider

    They'll talk to him and me, they're sociable, and they seem to know what they're doing. When I call, they're very friendly and helpful. I like the people, too. They act concerned and interested in my husband.

    Provider Response

    Thank you for the opportunity to serve you. It is our pleasure, and we appreciate the positive feedback.

    Jackie S_10

    5

    October 15, 2018

    I am a current client of this provider

    My mom has liked all the caregivers that have come out. One time, I was out of town and one of the caregivers acted as an intermediary for me at her doctor appointment and because of that, they helped figure out a health problem that she was having. The company is flexible and they always manage to find caregivers. Everyone they have sent has been wonderful.

    Anonymous_695

    2

    October 15, 2018

    I am a past client of this provider

    I wanted them to make me meals or make my bed up instead of sitting down on the couch. They weren't very good and they didn't do much. All they would do is come, sit on the sofa, and watch TV. If I'm paying someone, I want them to do their job.

    Provider Response

    We are sorry to hear about your experience with our caregivers, we understand that when you ask someone to assist you, you would like the assistance and not to sit on the couch. We have trained our caregivers to provide the assistance you require and we will look into how we can improve on our care in the future. Thank you for taking the time to leave this review.

    ROBERT D_21

    5

    September 18, 2018

    I am a past client of this provider

    It was very short-notice, and they had to come up with a staff member, and they were able to do that even though there were a couple of hiccups. That was the most helpful. I liked how friendly and kind they were.

    DIANA A

    5

    August 29, 2018

    I am a current client of this provider

    The services are good and I get the help. They help me cook and wash my clothes, which I couldn't do on my own. The people are good, nice, and treat me well. I don't have a problem with them.

    HAZEL K

    1

    August 14, 2018

    I am a past client of this provider

    Luckily, I didn't have to go to work. If I did, I would have been out of luck. The two day ladies both showed up late. I would tell a friend that they are really unreliable. If I had a job that I had to get to, I would be late to work because they were showing up late.

    Provider Response

    Thank you for taking the time to offer this feedback. Your satisfaction is our top priority, and we would like to immediately resolve your concerns. Please reach out to me directly so that we can ensure that going forward you can be completely satisfied with the services that you receive from Care Advantage. I can be reached at 804-323-9464.

    HILDA B

    5

    August 14, 2018

    I am a current client of this provider

    They help with daily activities. They provide excellent service.

    TANGELENE B

    4

    June 14, 2018

    I am a current client of this provider

    In the daytime it is alright but there is no one here at night. I am a completely disabled veteran, so people at night would help. They do a good job with what they're supposed to be doing.

    SHARON R

    4

    May 18, 2018

    I am a current client of this provider

    She does a great job. She is always pleasant in helping me. The providers are nice, kind, and pleasant.

    DOTTIE H

    5

    April 17, 2018

    I am a current client of this provider

    Care Advantage is prompt, professional, and fulfills my requests. I like that they can fill in the times that I need in providing respite from my mom's care.

    ROSALPINA C

    5

    March 13, 2018

    I am a current client of this provider

    I would suggest for them to have more staff. A lot of times I have to find a caretaker. It's great because otherwise I would home-bound 24/7.

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    Services and Amenities of Care Advantage - Fredericksburg in Fredericksburg, Virginia

    Financing & Payment Options

    • Accepts Check Payments
    • Accepts Credit Card Payments
    • Payroll Provided for Caregivers
    • Accepts Insurance

    Licensing & Inspections

    • Staff Drug Screening
    • Sex Offender Checks
    • Background Checks

    Therapies

    • Stress Management
    • Validation Therapy

    Personal Care

    • Personal Care Assistants
    • Dressing Assistance
    • Meal Preparation
    • Bathing Assistance
    • Toileting Assistance

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Health Services

    • Companion Care
    • Medical Care
    • Memory Care
    • Immunizations

    Resident Requirements

    • Allows Patient Transfers

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Care Management Services

    • Residency Confirmation

    Housekeeping & Maintenance

    • Housekeeping Services

    Staff Training & Qualifications

    • Staff Trained in Ethics
    • Reference Checks
    • Staff Driving Record Check
    • Staff trained in memory care
    • Continual Training
    • Interview Every Team Member in Person

    Sub-types of Home Care

    • Full Service Agency

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Additional Amenity Information

    • Payment Options: Online payments accepted
    • Licenses: Home Care Organization License

    About Care Advantage - Fredericksburg in Fredericksburg, Virginia

    Care Advantage - Fredericksburg is a Senior Care provider in Fredericksburg, Virginia that offers residents Home Care services. Contact Care Advantage - Fredericksburg for more details on services and rates.

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    Senior Care Services near Fredericksburg, VA

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