Care Advantage - Fredericksburg

DWAYNE L

The care has been positive. The workers are on time and efficient.

RALPH K_1

The caregiver does a lot to help me take care of him. It has given me an opportunity for rest. I like how Latiesha is very efficient.

ISABELLE W

They have helped me the most by sending me a nice caregiver who is willing to do anything that I need her to do. I like everything about them.

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Anonymous_1701443500

They have followed our directions and the things we need from them. We have had very good service, and they are punctual.

GERALDINE S

They could have talked to me more. I liked that they were usually on time and came on the day they said they would come. Before they came, they would leave me a message.

BOBBY A

We don't worry about is falling risks as much. Their service has been really good.

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DIANNE M

They helped me navigate all my appointments and move my medical files from one state to another. I like that they are very friendly, helpful, and very professional.

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LAURA C

They help with her ADL's. They help her with her brain activities and physical therapy. She helps with showering. The people are really good. We really lucked out. They are available in both of the locations she is interested in.

JOSEPH H

They do everything we ask them to do and are always on time. They send an outstanding quality of caregivers.

JERRILYNN H

They should have associates that are accountable and responsible. They could be prompt in arrival, dress in scrubs, and have less carelessness.

MELISSA J_2

She wasn't as receptive to the care as I would have liked. I would recommend them because they were quick to respond when I needed it. They had professional and skilled caregivers.

PETER V

They have helped the most because they take care of my husband. Some of the people they have working with them on the staff are really good. I would recommend them because they work with you with the scheduling.

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LILLIAN C

They have been doing a lot better at communicating. So, they can continue with that communication. Some caregivers kind of talked with the team, but when they came, they didn't have name tags or uniforms, and that was a big issue I had. They are very flexible, and they push to find back up caregivers.

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JOAN F

They were extremely helpful. They were there and that's what we needed. We had them short time, but they did fine.

CYNTHIA M

The agency has assisted me in doing my chores and personal activities at home. I like this agency because they send out quality people.

CHARLES H

The agency being there for my father has been great. I like the agency because they give me coverage a week before, while others didn't.

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NANCY L

I don't think it's anything the agency can do, I only have them for 4 hours. The caregiver I have is excellent, and I have her most of the time but some of the other caregivers just need help in the simple things that need to be done.

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JAMES G_3

It's been great and a big help. They are very prompt and here on time.

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PATRICIA J

It took a little bit to get used to them. But now it's great. So far I have been pleased, and I can't think of anything I don't like.

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JAMES D_1

They have been helpful. They have been friendly.

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BETTY JEAN S

They take care of my mom when I am not able to do so. They are very punctual and easy to access.

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THOMAS C_2

It was exceedingly helpful. I hadn't had the around the clock care, but I was satisfied. It worked well as far as our interaction. I was very satisfied. I liked that the people who came were caring and certainly knowledgeable.

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ANNE U

It gave us the opportunity to be with my dad. It was a bad period for my mom. The caregivers that came on the whole were wonderful and attentive, and some needed direction.

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BARBARA S_6

It was good for her, even though she didn't like it. They provided the care she needed, she just didn't want the care. I like the way it was handled when I first made the phone calls. The coordination was very good. It was very clearly explained.

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MARIA RAMONA R

The agency has created a positive impact by providing support. I like that they care about the patients and the workers.

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Anonymous_7054

The agency has helped with everything by sending out good caregivers. The agency has done a good job for me.

INGE W

They were very good and freed me up to do a lot of things. They were reliable and selected excellent people.

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Anonymous_7594

Knowing they are available, and they do it from week to week, makes life easier. I like their flexibility and speed in getting care to our family.

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DORIS B

It always helps to have extra help around the house. I like they are prompt and quick to get someone in, and the people who come in seem to know what they are doing.

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MARK S

They communicate and let me know when caregivers will be absent. Good work ethic.

DOROTHY M_1

I could not have done it without them. They are really able to help us keep caregivers for Dorothy and seem professional and good at scheduling.

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Anonymous_7577

I think from my perspective, it was relieving to have them there, but I feel they limited what my mom could do. I think it was just more of finding the right personality with the caregiver.

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EVERETT J_1

He wouldn't have been able to do some things on his own. My husband used them the last two summers. They were wonderful.

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CHRISTINA M

The services have helped tremendously with helping her to stay at home and not be in a facility. I like the flexibility of the scheduling at Care Advantage.

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AYAKO H

The services helped take some responsibility off of my sister. The caregivers helped with taking care of her, changing her, and feeding her. I like that Care Advantage has been flexible with their scheduling.

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LAURETTA S

They work very hard to keep the same caregivers. They have been able to keep consistent staff with my grandmother.

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JERRY C

It was helpful and a relief. They worked with us and accommodated what was needed quickly.

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CAROLYN S_1

We didn't use them that much. We only used them for a day.

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DELORES A

The services were impactful because every time I spoke with someone they were always happy. I would recommend Care Advantage because they kept in touch in with about my grandmother.

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Anonymous_7525

They could make sure the aides sit by the clients side and engages with them. They could provide more instruction to the aides on what they will be doing. This was our first agency we used, and they were new to us. We didn't know what to expect. There was some trial and error. The nurse made us feel rushed, and we felt we weren't able to answer questions.

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ANDREW O

They come on time and even if we need them a few extra minutes, they will stay. The work they do is great, they know how to handle him. I like that they're on time, know what they're doing, follow instructions and are good caregivers.

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PAUL R_2

They helped the most with providing care and comfort for him. I would recommend them because the caregiver was excellent.

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WILLIAM P_1

They help me because I have disabilities. I am able to move around and get extra help. The work is satisfactory.

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SANDRA M

They help her live from day to day. They are skilled and prompt.

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NORMAN A

They could have made his daily life easier with better home care agents. They would need to improve the home aides, they were horrible except for two of them, but the rest were bad.

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JEAN M

She is pleasant, caring and knowledgeable. They come when they say they will. They do a nice job. They are knowledgeable and helpful.

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DAVID N

It has been a big help to us. The caliber of the staff has been pretty high.

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PATRICK L

I don't know what I would do without them. They are really good people.

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SUSAN P_1

They do well, they help keep her company and help clean. I like that they are very responsive.

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HERBERT AND ELLEN E

Some caregivers are more willing to do stuff then others. They should vet the caregivers more, some don't do much.

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KATHLEEN Y

They were beneficial. Everybody was trustworthy and genuine. They cared. They were good people, you could leave in your home while you go to work and have a good feeling your loved one was being taken care of. All the people that came to my home were absolutely wonderful. They were a knowledgeable team.

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RONALD V_1

When they were there they made things easier. They could have shown up on time and followed through with what they promised.

ROBERT C_2

They've helped him a great deal. They give him a buddy. They help me out when I need help.

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MARY KAY D

I had surgery on my hip, and they really helped me out, they were able to do everything for me so I could stay on top of the doctor's orders. All of the caregivers from Care Advantage have been on time, cooked, and cleaned for me.

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PHILIP H_1

My daily life isn't impacted very much. They are caring for him and I don't need to be there. I have peace of mind knowing someone is with him. I would like Care Advantage to have a more accurate and updated assessment of my father's needs. One assigned caregiver did not understand what to expect and how to address his needs.

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Anonymous_7400

They took care of the client. We had a very, very bad experience. they could have better background checks on their people.

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LESLIE E

The caregivers help empty her colostomy bag. They need to make sure that the employees are actually going to be there, the first person never showed up.

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SUMRUAY A

They were most helpful to me by helping out a lot with my dialysis. Care Advantage made the experience positive by having great services.

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ANITA C

I wasn't sure I could manage daily life by myself, and they reassured me. They sent me one person, the same person, who was able to help me with everything I needed help with.

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DEBORAH K

They could provide better trained caregivers and schedule the same people more frequently so that there aren't new people all the time. They could have better training for the caregivers.

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Anonymous_7143

They can do what the family can't. They offer us weekends if someone can't show up.

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Anonymous_7152

They came and helped by dressing him and getting him out of bed. They did provide breakfast and lunch and showering. They could have followed my directs a little better.

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CAROLYN T

Some caregivers are better at socializing with her than others. They have all been very helpful. They need to pay the caregivers better. I think that is the reason that they have such a high turnover.

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AUDREY T_1

They gave my mom encouragement. I liked the people they sent. They had a lot of knowledge and motivated my mom to do her rehab.

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Anonymous_7012

They are very helpful when I have them here. I don't drive, and I have places I need to get to. The girls are very friendly, helpful, and punctual.

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BERNADETTE C

They did what I asked. They were very cooperative to my needs and took me wherever I needed and were very polite.

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Anonymous_4390

The services are great. The caregivers go beyond what you need. This agency has good caregivers.

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ESTELLE B

As far as them coming to visit my mother, the way they interact with my mother is perfect. They love her. I like the person we got because they are qualified now, and all the caregivers should be qualified.

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Anonymous_6886

The caretaker they gave us only showed up twice in a two-week period. Some of the caregivers they have sent us haven't taken care of my father.

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CORY S

They help with bathing and take care of the daily routines. Today she is washing his bed. They do not do weekends. That is a disadvantage.

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MARY N_1

It depends on the caregiver because some of them are good and some were not good with her. So, interacting with my mother and having conversations with someone would make a greater impact. I have not had the consistency that I wanted. I am trying to get someone that my mom can get used to.

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FRANCES B

We always have a need fulfilled. I can run errands without worrying about Fran. Don't base one opinion on one caregiver- some caregivers are outstanding.

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BARBARA S_2

I have been able to talk with them, and they reach out to me. They sent me a good aid and takes good care of me. They changed my hours.

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SHERRI W

They did help provide peace and quiet. The people that came were too tired from working too much.

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Anonymous_6696

They answered all of my questions. They did all of my vitals well. I like their personality.

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BRANDON F

They have done what they said they were going to do. They followed through the care. I like that they are responsive to me.

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PEGGY A

They have helped me get back up on my feet. I like that they are all very nice, and my caregivers help me.

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NAOMI M

They have made my life easier because they solve my problems right away. I like everything about them and their service.

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ALICE S

It has been positive, they continue to find us new caregivers until we get one we like. I'd appreciate more tolerant caregivers.

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NELDA C

The agency has improved, they are better now about letting me know what's going. They can maintain strong communication and follow-up with the clients. I'm a tough customer, I expect a lot. I would like to see them make sure that the care provider is qualified and properly trained. We have made a change within the last month and I'm happy with what we currently have.

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MARILYN C

The caregiver who comes is absolutely terrific. She always arrives on time. It's very difficult when my caregiver can't come. They can't find someone to replace it.

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RUSSELL M

My nurse Jen is amazing and helps me out at the house. Shawna is also amazing. They made things positive by always being there when I call. I like that the staff is really friendly.

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GINGER W_2

I absolutely needed their help. I liked that the caregivers were punctual and friendly.

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JOAN A_1

They always send someone out and if they can't, they always call out. They are very responsive. They have consistency.

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LORRAINE S

I have not had to have their services regularly right now. I liked the people they sent, they have worked well with us.

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BURNELL F

The caregiver asks me if I am hungry and doesn't pressure me. I like their name. The caregiver is excellent.

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LORETTA M

We had one aide that was not the best, but as soon as we called, they fixed that. I would recommend Care Advantage to anyone. I had no problems with them.

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JULIAN T

They come and help with things like making meals and does a good job with that. The caregiver does a good job we just have not had the services very long so we are still getting to know them. I have just had some difficulty getting a hold of the office.

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BEVERLY G

The provider has helped the most by being here for me. I like this agency because they care about the caregiver's time off.

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ADELE O

It has helped me a lot. They do a lot for me. They are the only company I know of and it's been satisfactory.

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ELGETHA M

They helped by just being there with my mom and taking care of her. I liked that they had experienced caregivers and had good scheduling.

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WANDA P

We only have some here for four hours and it allows me to do other things, but it also gives my mother someone to interact with. I like that they are very helpful and do their very best to work with you.

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JACQUELINE E

They came when I needed them. They are pretty responsive to my times.

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LOUIS R

I never get any calls if I am going to get a caregiver. The company does not call me. I would like to see them get better aid that shows up and know what they are doing.

DANIEL M

They've made my experience positive because I've been given a caregiver. I like the benefits I get and the extra help I get when I need it.

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NORA P

I haven't used them much lately. Most of the women that have come have wanted to turn on the TV and have not engaged with my mother at all. They do the physical stuff but don't engage with her.

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JAMES C_1

The client wouldn't be at this house if it wasn't for the agency. The caregivers have helped the most by caring. They actually seem to like their job and like to talk. That's the most important thing. They are hard workers. We have had different ones and they have all been hard workers. I like that they are efficient and hardworking.

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Anonymous_5892

They stabilize my wife while she moves around. They seem to be in step with the patient's needs.

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VICTORIA C

They could have gotten us consistent help. They could have gotten help. They weren't consistent.

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JOSE R

This agency should have more Spanish-speaking caregivers. This agency needs to improve the quality of caregiver that they provide.

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MARILYNE A

She's there and always anticipates the care that she needs. They are very communicative all the time.

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WILLIAM M_2

There was a lot of inconsistency with the call-outs, especially over holidays and over the weekends. I would have liked to be consistently notified about these cancellations. I liked that Denise was amazing, she has gone the extra mile for us at any time. She was an office person/coordinator. She did anything to make sure things worked out; she was very reliable. She was the reason I was worried about changing, I liked her attentiveness provided to my dad. I was very satisfied with the care.

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ELAINE H

I was late to an operation because the caregiver was late. They were not professional and were a big failure to me.

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Debbie Baird

Care advantage has been there during our moms sickness. Our caregiver joseline was awesome. Our mother and our family loved her. She was the most caring woman. We all felt at peace when she was with mom. Our mom had the biggest smile when joseline walked in. Our mom had great care. We thank you all for taking care of our mom.

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LYNNE A

They got one person to stay with me for the 24/7 care. I liked the person that took care of me.

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Anonymous_5574

The first one lady was very nice but she had things that she said that she could not do. They could get somebody who comes when they are supposed to and listens to what you want and won't tell you what you need to do. I think that there caregivers need to be policed more and maybe pick better ones.

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Ms. T Williams

Great Company. Caring, Compassionate, Listens, Supportive. Would Highly Recommend

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VIRGINIA H

They communicated very well and checked in on what needed to be done to provide the service.

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James Dykes

Very professional. Took amazing care of my grandmother. Communicated well with office staff. Will recommend them to anyone.

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XYZDaughter

Appalling lack of communication and coordinator of efforts. Be prepared to micro-manage the care of your Loved One.

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SARAH K

I was the primary caregiver before this, so now it gives me breathing room. I know she is safe and don't have to worry when they are there. We have had a few issues with scheduling, but things have been corrected.

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JOANNE M

They just need to have one single person to show up. I keep having to show different people that show up what they need to do. They should be more consistent with scheduling.

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HERB M

They checked his vitals. The were pleasant.

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DAVID B_1

I was so anxious and they took all of that away to get me there and back fine. They didn't care that I called late. They went above and beyond to make sure I got to my appointment in time. I didn't have to reschedule.

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Anonymous_4589

They could set my stuff up. They could have people do more as a caregiver.

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EL'MECCA D

They check up on me and make sure that the home attendant is doing what she needs to do. I like that they make sure that they meet all of my needs.

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RALPH K

They suggest things so that I can do better to help my husband when they are not there. They ask us what we need and they come to get the job done.

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CAROL P

There was nothing I needed that she didn't do. She would do the floors and get up high in the closets. My aides were fantastic.

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BERTHA S

The personal interaction with my mom was great. I like that there was always good communication all around. The services were very reliable.

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WILLIAM B

She helped with his pain levels. She kept him company all day. The caregiver was wonderful.

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DAVID B

The impact is huge from Care Advantage, because David has bonded with the caregivers and they have been able to care for his medical needs very well. I like that there is nothing we need to do on our end to organize things here at Care Advantage. They are on top of things and are very efficient with their work.

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PERCY L

They were good, but we didn't have them for long enough to have a positive impact. The caregivers were very polite and nice. They did everything we asked them to do.

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CYNTHIA L

It helped a lot for them to show up two days a week because I was doing all the work. I like that the workers were friendly, receptive to critiques, and were pretty punctual.

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ROBERT C_1

I get to sit and rest, it gives me a break. The caregiver helps us do everything we need.

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ARTHUR O

The young man was able to take over and do things with him, it helped him to get his strength back. I like the person that they had sent to us to be with us and work with my husband.

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DALE D

He was asleep almost all of the time, but they were able to answer my questions and they were able to give him what he needed. We only had them for two days, but they were always on time.

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TERESA D

I just felt that they were very attentive. They made the arrangements really quickly and followed up with me to see if I needed any more service.

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JEAN B_1

They are here when they are supposed to be and take good care of me. They are very polite and they really take good care of me.

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Anonymous_3085

I had a stroke, so life is tough. There were times where they didn't show up, came late, or left early. It was just frustrating. They need to be more consistent in their caregivers.

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ARTHUR F

He gets some credit for doing stuff on his own. There is nothing they could have done any better. Everybody is friendly and helpful.

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JASHUMATIBEN P

It is very helpful and needed. I like their flexibility with our needs. They always send out the best aides and give us whatever my mom feels comfortable with.

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Anonymous_2720

They prevent falls and make sure that she is eating and taking her medicine. I would like more consistency with providers.

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Anonymous_2852

They need to return my calls, and instead of sitting and playing on their phone, they could actually do things around my home that I need help with. I would like them to improve their staff. They need to be supervised better.

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HENRY M

The person that they picked to come in comes about every single time. She gets along with her, and they seemed to hit it off. They are very responsive. People get here on time and do what they are supposed to do.

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VIRGIL C

The overall quality was very good. I had a procedure on my eye, so I couldn't drive. She was very punctual. She was five or ten minutes early. She was very nice.

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L. Kelly

My husband had a health crisis and I found myself with no one to help me. I called Care Advantage and within an hour and a half I had a caregiver in my home plus an assessment had been made and the nurse visited the same day. I have no words to express my gratitude the the quick staffing and for the quality of the care. The caregivers were professional, knowledgeable and compassionate. I couldn't ask for better care. I remain in their files and plan to call them whenever I need assistance with my husband's care. I highly recommend them.

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WILLIAM C_3

He needs total care. They take care of him and make sure he gets everything he needs. They work with me and can find me someone on short notice. They are also very friendly, and the workers seemed very capable.

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Anonymous_1192

It was nice to have somebody to help me. They could answer my calls and try to help anyway they could. I would like to have somebody who cares and likes to work to handle the phone calls and the situations.

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Anonymous_2008

They could do more than what they do instead of sitting and talking. They need to improve their caregivers.

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CLIFTON P

I don't know anything about medical, I didn't know anything, so they really taught me a lot. They were accurate, they told me the truth, and did everything I asked them. I was thoroughly impressed with them.

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FRANCES G

I'm able to go to work during the week because they're with my mother. They're caring. When my mother was in the hospital, they checked on her. Our caregiver is phenomenal because she's on time and does a great job.

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SHIRLEY K_1

They help with cooking meals and anything around the house. The caregivers are very polite and helpful, and they all show up on time. We have gotten very good help for the nurse too, Kayla.

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MARY C_1

The caregiver that comes all the time has been helping my mother really well, but with her going to class, she isn't here all the time. If I have other things to do and I have to be gone, she will take care of them. They were doing good at first, but I am having problems getting someone to show up all the time. My regular caregiver started going to class two days a week, and someone may or may not show up.

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Stephanie C_1

They followed through with everything they said they would do. I liked their professionalism and kindness.

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mean jean

I had another agency before this one and I was very dissatisfied. CareAdvantage is wonderful. I love the caregiver I have now. She arrives on time always. She is so wonderful. With the other agency I went through so many caregivers. Now I am so blessed to have the same person all the time time. She is very helpful to me and my husband. Also, the staff is wonderful. They call for the scheduling. They come for visits with husband. I love all of them my caregiver Margaret manger Denise M. and nurse Kayla Everyone is wonderful I would highly recommend this company. They care Jean Alice Daniel

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LORENE P_1

My daily life has really changed as I have gotten older. The caregiver helps me with everything I ask her to do. The caregiver is very nice.

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Doyle "Bert" D

They'll talk to him and me, they're sociable, and they seem to know what they're doing. When I call, they're very friendly and helpful. I like the people, too. They act concerned and interested in my husband.

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Jackie S_10

My mom has liked all the caregivers that have come out. One time, I was out of town and one of the caregivers acted as an intermediary for me at her doctor appointment and because of that, they helped figure out a health problem that she was having. The company is flexible and they always manage to find caregivers. Everyone they have sent has been wonderful.

Anonymous_695

I wanted them to make me meals or make my bed up instead of sitting down on the couch. They weren't very good and they didn't do much. All they would do is come, sit on the sofa, and watch TV. If I'm paying someone, I want them to do their job.

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ROBERT D_21

It was very short-notice, and they had to come up with a staff member, and they were able to do that even though there were a couple of hiccups. That was the most helpful. I liked how friendly and kind they were.

DIANA A

The services are good and I get the help. They help me cook and wash my clothes, which I couldn't do on my own. The people are good, nice, and treat me well. I don't have a problem with them.

HAZEL K

Luckily, I didn't have to go to work. If I did, I would have been out of luck. The two day ladies both showed up late. I would tell a friend that they are really unreliable. If I had a job that I had to get to, I would be late to work because they were showing up late.

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HILDA B

They help with daily activities. They provide excellent service.

TANGELENE B

In the daytime it is alright but there is no one here at night. I am a completely disabled veteran, so people at night would help. They do a good job with what they're supposed to be doing.

SHARON R

She does a great job. She is always pleasant in helping me. The providers are nice, kind, and pleasant.

DOTTIE H

Care Advantage is prompt, professional, and fulfills my requests. I like that they can fill in the times that I need in providing respite from my mom's care.

ROSALPINA C

I would suggest for them to have more staff. A lot of times I have to find a caretaker. It's great because otherwise I would home-bound 24/7.