BrightStar Care Salt Lake City East

Offers Home Care and Home Health Agencies

67 Reviews
Call (800) 973-1841
BrightStar Care Salt Lake City East (800) 973-1841
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Reviews of BrightStar Care Salt Lake City East

67 Reviews Write a review

Home Care Reviews for BrightStar Care Salt Lake City East

May 25, 2021

By John M_59

I am a past client of this provider

We knew we had a contact if anything happened. I like their professionalism and friendliness.

May 10, 2021

By Shirley S_27

I am a current client of this provider

He is not always receptive, but the caregiver is very good at working with him and the family likes him. I like that they are timely, reliable, and they have really good caregivers.

May 10, 2021

By Anonymous_4837

I am a current client of this provider

They could make my life easier by providing someone I can depend on to fill in where they other company misses and they also need to give me more hours. Some of the substitutes are less than average, but the regular girl is excellent. She'll be coming back towards the end of the week.

April 15, 2021

By Megan H_4

I am a past client of this provider

They were helpful by being responsive and they started services very fast. I liked that they had good communication, they were responsive and the CNA they sent was great. I was very comfortable with them taking care of him.

April 07, 2021

By Jewel M_1

I am a current client of this provider

They can always have more active communication with us. I would recommend them because they are easy to work with and they have good communication.

March 25, 2021

By Denise O_1

I am a current client of this provider

They've been very flexible and they do part of the meal planning. They have excellent communication with us.

March 23, 2021

By Rachel M_6

I am a current client of this provider

They stay in contact and in communication with me. I like the quality and reliability.

February 18, 2021

By Anonymous_3891

I am a current client of this provider

My nurse comes and she is on time every single time. I only deal with one of the nurses and she is on time.

February 12, 2021

By Susan P_19

I am a current client of this provider

I feel like I don't have to worry about my mother being taken care of now. Our caregivers show up on time and communicate with me if there is an issue. I love the communication of the agency.

January 21, 2021

By Jila W_1

I am a current client of this provider

Parvin feels safe and knows she is in good hands with the services provided by BrightStar. She doesn't have to worry about anything. I would recommend them because they are not just there for money or business, they are there to provide care for people in need. They are also well organized.

January 21, 2021

By Tracy M_1

I am a current client of this provider

My nurse communicates with me and shows up when she is supposed to. They are responsive, responsible, and I have an amazing nurse.

January 07, 2021

By Jila W_2

I am a current client of this provider

They have helped me in every way that I need. They are very compassionate. We are not just a source of income for them.

January 07, 2021

By Charlie C_4

I am a current client of this provider

They have provided good care for me. I like that they have good staff.

December 07, 2020

By Virginia L_8

I am a current client of this provider

I didn't expect the level of the care that is being given. The caregiver is the best person. Even during this COVID crisis the agency is a class act. The agency isn't cheap on whom they send out. I think this agency is a class act and that the caregiver is truly a bright star.

December 07, 2020

By Anna W_6

I am a current client of this provider

They do some housekeeping when I've lost a lot of my strength. I would like to see the scheduler only have to schedule. Right now she's doing that, plus getting into our business.

December 07, 2020

By Martin M_3

I am a current client of this provider

The nurse that they sent is amazing. I like the nurse that comes here she is wonderful.

November 20, 2020

By Robin L_4

I am a current client of this provider

Our aide will help keep my husband safe moving around This agency is convenient to use. They are flexible with scheduling as well.

November 11, 2020

By Joergen P

I am a current client of this provider

They are giving her some freedom to move around. We have had good service and I think the only change is that we get different people.

October 22, 2020

By Sue B_15

I am a past client of this provider

We only had them about 7 times. And it was really nice, we didn't need the whole 4 hours. And the pricing was the same. They should have a bracket for pricing. We needed someone who was aggressive. The one who came was too nice.

October 09, 2020

By Sherri B_1

I am a current client of this provider

It's easy to get a nurse which is great because when you travel around it can be hard. Everything has worked out great and it's easy because you don't have to search around. I like my nurse and she's a real sweetheart.

September 10, 2020

By Steve H_10

I am a current client of this provider

It gives my mom someone to take her around, it gives her and me freedom. She wants more hours, in fact. The only problem is that staffing is hard. We've had five different people in a really short amount of time. There is no consistency.

August 20, 2020

By Sara T_1

I am a past client of this provider

They kept mom company. They tried to get along with my mother. I really liked this particular office. We had BrightStar in Portland. This office was organized well. They were so stress free compared to the Portland office. I didn't have to worry.

August 14, 2020

By Donna B_21

I am a current client of this provider

They have helped the most in providing companionship. I like that everyone that I have talked to have been pretty nice and are accommodating to my mom.

July 13, 2020

By Brent T

I am a current client of this provider

They have good people who help him get through the day. I like the overall quality of service.

June 19, 2020

By Jeff W_9

I am a current client of this provider

They helped me learn how to take care of myself. I like that their aides know what they are doing.

June 10, 2020

By Charity P

I am a current client of this provider

They are always there and they occasional call and check on us to see how we are doing. They cater to your needs if needed.

May 20, 2020

By Vicki B_7

I am a past client of this provider

They were able to train the caregivers and they did a good job. It was very beneficial to leave feeling comfortable that they were there for him. The ladies that run the program and the nurses seem to have a good grasp on what is necessary. My husband had a special need, and it didn't take long for them to get a plan of care in order and to get things running.

March 20, 2020

By Tamara M_1

I am a past client of this provider

They could have been there for me because I can't do anything without them. I couldn't get out of bed. They didn't fulfill all the days that I arranged for them. At the last minute I didn't have care on a day.

March 09, 2020

By Allison H

I am a past client of this provider

It gave me a lot of peace of mind that someone was here all night for him. They were really dependable and quick to put a whole care plan together.

January 22, 2020

By David P

I am a current client of this provider

They are willing to meet me where ever I will be. They come to my work because it's a lot closer for them. It's easier for them than driving out to my house. They seem fine. I couldn't compare with anyone else. They keep good tabs on me. They make sure things are working out well.

October 09, 2019

By Sandra M_6

I am a current client of this provider

They are there for my husband when he needs them. He gets along with them and is comfortable with them. They are very flexible in scheduling their CNAs on days and different times.

October 09, 2019

By Anonymous_2614

I am a current client of this provider

They help my job to be easier. BrightStar has a problem with staffing, but everybody has a problem with staffing. They are pretty good, but they take a while, just like anyone.

September 04, 2019

By Ann W_3

I am a current client of this provider

They were very engaging with my mom. I like that they were prompt.

August 21, 2019

By Courtney S

I am a past client of this provider

We only used them for a few days. They did what we needed them to do during that time in a positive way. The people have been really good to work with, and they have clear communication. They delivered exactly the services we were expecting and talked about.

August 02, 2019

By Merolyn S_1

I am a past client of this provider

I had them 8 hours a week, and I used them for light housekeeping, the laundry, and they would run to the store for me. The owners work in the office, and they go above and beyond. When I needed help, they were there. They more than proved themselves to me.

July 02, 2019

By Lynn C_7

I am a current client of this provider

They should have nurses that are more available. The nurses are excellent, but the problem is the scheduling. The nurses are really busy and have appointments in far away distances, so sometimes my caregiver is not exactly on time.

June 10, 2019

By Richard _4

I am a past client of this provider

They did what they were hired to do. The did a thorough review of my dad's condition.

May 20, 2019

By Georgia D_1

I am a current client of this provider

They have made it a lot easier on me, especially since I am 84. I need a lot of help. I like that they are very willing to listen to me if I am happy or not with my caregivers and make changes.

May 02, 2019

By Jeri S

I am a current client of this provider

They are a great support for my husband and easy to work with. I like the people that they send me, and they give good training to clients. They are reliable.

April 08, 2019

By Sean E_1

I am a current client of this provider

They are very personable. My nurse is excellent. They are very good.

March 22, 2019

By Rob &

I am a current client of this provider

They are tutoring my loved one and that takes a lot of the pressure off of us. They are responsive.

March 04, 2019

By Merrilynn

I am a current client of this provider

I don't have to stress so much about making sure my mom gets her shower. I like that they are very thorough and very willing to work with trying to figure out how to handle my mom's needs.

January 24, 2019

By Dawn S_3

I am a current client of this provider

They are friendly, they just work with us to cover the needs we have, and they are professional. They are easy to work with, and they have met all of our needs. It's been a great thing for my family and my dad.

December 13, 2018

By TJ P

I am a past client of this provider

It relieved me of the responsibility and gave me time off the job. Their representatives weren't afraid to go do what I was told they would do.

December 01, 2018

By Tasha F_1

I am a current client of this provider

They just help get things done. They carry supplies if I need it. They've been very friendly, courteous, and on time.

November 27, 2018

By Anonymous_766

I am a current client of this provider

The provider has helped us by having someone there by giving us peace of mind. They aren't ridiculously expensive.

November 01, 2018

By Corrine W_1

I am a current client of this provider

He really enjoys the service. They help him prepare food. He is completely blind and they help and prepare food for him. He likes the way they prepare his food and they take the dog out. They make coffee for him because he has Alzheimer's. He enjoys the company.

September 11, 2018

By Kirk T

I am a current client of this provider

It gives me some freedom because I'm the primary caregiver. They're friendly, efficient, and responsible.

August 28, 2018

By Dianne

I am a current client of this provider

For me it has let me have a break to be able to get things done that I need to get done. For my mom, it is nice for her to have somebody else to talk to. They are dependable and caring.

August 15, 2018

By James R

I am a current client of this provider

If they could have a little bit more experienced aides. They aren't really proactive if an aide can't come they don't tell anybody.

July 10, 2018

By Pamm M

I am a past client of this provider

I needed surgery and I wouldn't have been able to have it without them. The services were excellent because the first girl was easy to talk to, helpful, and considerate.

June 25, 2018

By Dianne Y

I am a current client of this provider

They have helped my loved one by visiting him and feeling empty time. I like that they are pretty easy to get a hold of and to work with. They could improve on maybe getting a schedule out a week before.

June 08, 2018

By Beverly C

I am a current client of this provider

It's extremely important because she wouldn't be in independent living if it without the services. Most of the time it has been a good, but there is one employee I haven't been happy with. They seem to be accommodating and they try to correct problems to make sure things are going as well as possible. They have good intentions.

June 05, 2018

By Anonymous

I am a past client of this provider

We are both disabled and it was hard for me to take care of my loved one. They were able to take care of them, massage their legs, put on their wraps, and take them on walks. Unless you have two hours of things for them to do, then don't use them. The service is really good.

April 18, 2018

By Anonymous

I am a current client of this provider

The first caregiver that came in did not know the expected tasks. They were obviously not briefed and didn't offer to do anything even though we went over everything with the owner. It's a good service, but the providers differ. The caregivers are supposed to put my loved one down to bed and do light housekeeping.

January 25, 2018

By Bill L

I am a past client of this provider

I had them after a surgery. They were to watch over me while I slept, and when I woke up she had not been dozing. She checked in on me and when I got up she steadied me. When I got up none of my money or medications were missing so you can actually trust these people and that is worth more to me than anything else. She was there to watch over me while I slept to make sure that I would be alright and I felt comfortable going to sleep while she was there. She did not keep me awake with a T.V. or by leaving a light on to read. Instead, she had a dim reading light to read her book all night once I fell asleep.

December 01, 2017

By JoAnn _1

I am a current client of this provider

If a friend needed nice services, I would tell them to go to BrightStar Care. BrightStar Care helps me; they clean my home.

November 16, 2017

By Laura W

I am a current client of this provider

I'd tell a friend that BrightStar Care is available. BrightStar Care's caregiver can drive me to places for shopping.

September 21, 2017

By Joe E

I am a current client of this provider

My BrightStar Care caregivers clean my house and the nurse comes and checks on my health, which has a big impact in my life.
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Home Health Reviews for BrightStar Care Salt Lake City East

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Services and Amenities of BrightStar Care Salt Lake City East

Health services

  • Physical Therapy

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health
  • Physical Therapy
  • Occupational Therapy
  • Range Of Services Extra: Transportation, Med Management, Skilled Nursing

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Transition Issues
  • Memory Care Training
  • Ethics

Payment options

  • Insurance
  • Credit Card
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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BrightStar Care Salt Lake City East

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