BrightStar Care Salt Lake City East

Offers Home Care

45 Reviews
Call (800) 973-1841
BrightStar Care Salt Lake City East (800) 973-1841
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Reviews of BrightStar Care Salt Lake City East

45 Reviews Write a review

Home Care Reviews for BrightStar Care Salt Lake City East

March 20, 2020

By Tamara M_1

I am a past client of this provider

They could have been there for me because I can't do anything without them. I couldn't get out of bed. They didn't fulfill all the days that I arranged for them. At the last minute I didn't have care on a day.

March 09, 2020

By Allison H

I am a past client of this provider

It gave me a lot of peace of mind that someone was here all night for him. They were really dependable and quick to put a whole care plan together.

February 20, 2020

By Anonymous_3407

I am a current client of this provider

They are helpful with making the bed and helping with the washing and taking me down the road to the mailbox. They are okay. The help out.

February 13, 2020

By Anna W_6

I am a current client of this provider

I arranged it myself so the impact is really good. They do things I can't do for myself or things that take a long time. They are great. Things look so nice. I get behind and can't catch up. I live in an apartment with aging services and HUD so they help me pass my inspections. I used to be more thrilled than now. They got big and are like everyone else, maybe even more narrow. Be careful of certain people, but that is no different than other companies.

January 22, 2020

By David P

I am a current client of this provider

They are willing to meet me where ever I will be. They come to my work because it's a lot closer for them. It's easier for them than driving out to my house. They seem fine. I couldn't compare with anyone else. They keep good tabs on me. They make sure things are working out well.

January 14, 2020

By Robert R_14

I am a current client of this provider

They engage him in conversation and involve him in decisions. Their responses have been quick and the care has been excellent.

December 17, 2019

By Michelle P_2

I am a current client of this provider

It has been positive because we don't have to drive out to the hospital on a weekly basis. I like the quality of the nurses.

December 13, 2019

By Sara T_1

I am a current client of this provider

Having them come to take care of my loved one means I can go on vacation with my family. I like their flexibility and willingness to do respite care.

November 11, 2019

By Jila W_1

I am a current client of this provider

They make me feel like someone's there and willing to provide the services for me. They've exceeded all my expectations. They provide everything and are understanding. They do it all to the fullest.

October 09, 2019

By Sandra M_6

I am a current client of this provider

They are there for my husband when he needs them. He gets along with them and is comfortable with them. They are very flexible in scheduling their CNAs on days and different times.

October 09, 2019

By Anonymous_2614

I am a current client of this provider

They help my job to be easier. BrightStar has a problem with staffing, but everybody has a problem with staffing. They are pretty good, but they take a while, just like anyone.

September 04, 2019

By Ann W_3

I am a current client of this provider

They were very engaging with my mom. I like that they were prompt.

August 21, 2019

By Courtney S

I am a past client of this provider

We only used them for a few days. They did what we needed them to do during that time in a positive way. The people have been really good to work with, and they have clear communication. They delivered exactly the services we were expecting and talked about.

August 02, 2019

By Merolyn S_1

I am a past client of this provider

I had them 8 hours a week, and I used them for light housekeeping, the laundry, and they would run to the store for me. The owners work in the office, and they go above and beyond. When I needed help, they were there. They more than proved themselves to me.

July 02, 2019

By Lynn C_7

I am a current client of this provider

They should have nurses that are more available. The nurses are excellent, but the problem is the scheduling. The nurses are really busy and have appointments in far away distances, so sometimes my caregiver is not exactly on time.

June 10, 2019

By Richard _4

I am a past client of this provider

They did what they were hired to do. The did a thorough review of my dad's condition.

May 20, 2019

By Georgia D_1

I am a current client of this provider

They have made it a lot easier on me, especially since I am 84. I need a lot of help. I like that they are very willing to listen to me if I am happy or not with my caregivers and make changes.

May 02, 2019

By Jeri S

I am a current client of this provider

They are a great support for my husband and easy to work with. I like the people that they send me, and they give good training to clients. They are reliable.

April 08, 2019

By Sean E_1

I am a current client of this provider

They are very personable. My nurse is excellent. They are very good.

March 22, 2019

By Rob &

I am a current client of this provider

They are tutoring my loved one and that takes a lot of the pressure off of us. They are responsive.

March 04, 2019

By Merrilynn

I am a current client of this provider

I don't have to stress so much about making sure my mom gets her shower. I like that they are very thorough and very willing to work with trying to figure out how to handle my mom's needs.

January 24, 2019

By Dawn S_3

I am a current client of this provider

They are friendly, they just work with us to cover the needs we have, and they are professional. They are easy to work with, and they have met all of our needs. It's been a great thing for my family and my dad.

December 13, 2018

By TJ P

I am a past client of this provider

It relieved me of the responsibility and gave me time off the job. Their representatives weren't afraid to go do what I was told they would do.

December 01, 2018

By Tasha F_1

I am a current client of this provider

They just help get things done. They carry supplies if I need it. They've been very friendly, courteous, and on time.

November 27, 2018

By Anonymous_766

I am a current client of this provider

The provider has helped us by having someone there by giving us peace of mind. They aren't ridiculously expensive.

November 01, 2018

By Corrine W_1

I am a current client of this provider

He really enjoys the service. They help him prepare food. He is completely blind and they help and prepare food for him. He likes the way they prepare his food and they take the dog out. They make coffee for him because he has Alzheimer's. He enjoys the company.

September 11, 2018

By Kirk T

I am a current client of this provider

It gives me some freedom because I'm the primary caregiver. They're friendly, efficient, and responsible.

August 28, 2018

By Dianne

I am a current client of this provider

For me it has let me have a break to be able to get things done that I need to get done. For my mom, it is nice for her to have somebody else to talk to. They are dependable and caring.

August 15, 2018

By James R

I am a current client of this provider

If they could have a little bit more experienced aides. They aren't really proactive if an aide can't come they don't tell anybody.

July 10, 2018

By Pamm M

I am a past client of this provider

I needed surgery and I wouldn't have been able to have it without them. The services were excellent because the first girl was easy to talk to, helpful, and considerate.

June 25, 2018

By Dianne Y

I am a current client of this provider

They have helped my loved one by visiting him and feeling empty time. I like that they are pretty easy to get a hold of and to work with. They could improve on maybe getting a schedule out a week before.

June 08, 2018

By Beverly C

I am a current client of this provider

It's extremely important because she wouldn't be in independent living if it without the services. Most of the time it has been a good, but there is one employee I haven't been happy with. They seem to be accommodating and they try to correct problems to make sure things are going as well as possible. They have good intentions.

June 05, 2018

By Anonymous

I am a past client of this provider

We are both disabled and it was hard for me to take care of my loved one. They were able to take care of them, massage their legs, put on their wraps, and take them on walks. Unless you have two hours of things for them to do, then don't use them. The service is really good.

April 18, 2018

By Anonymous

I am a current client of this provider

The first caregiver that came in did not know the expected tasks. They were obviously not briefed and didn't offer to do anything even though we went over everything with the owner. It's a good service, but the providers differ. The caregivers are supposed to put my loved one down to bed and do light housekeeping.

January 25, 2018

By Bill L

I am a past client of this provider

I had them after a surgery. They were to watch over me while I slept, and when I woke up she had not been dozing. She checked in on me and when I got up she steadied me. When I got up none of my money or medications were missing so you can actually trust these people and that is worth more to me than anything else. She was there to watch over me while I slept to make sure that I would be alright and I felt comfortable going to sleep while she was there. She did not keep me awake with a T.V. or by leaving a light on to read. Instead, she had a dim reading light to read her book all night once I fell asleep.

December 01, 2017

By JoAnn _1

I am a current client of this provider

If a friend needed nice services, I would tell them to go to BrightStar Care. BrightStar Care helps me; they clean my home.

November 16, 2017

By Laura W

I am a current client of this provider

I'd tell a friend that BrightStar Care is available. BrightStar Care's caregiver can drive me to places for shopping.

September 21, 2017

By Joe E

I am a current client of this provider

My BrightStar Care caregivers clean my house and the nurse comes and checks on my health, which has a big impact in my life.
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About BrightStar Care Salt Lake City East

BrightStar Care Salt Lake City East is an in-home care provider serving Salt Lake City, Utah and the surrounding area. BrightStar Care Salt Lake City East offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


Photos of BrightStar Care Salt Lake City East


Services and Amenities of BrightStar Care Salt Lake City East

Health services

  • Physical Therapy

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health
  • Physical Therapy
  • Occupational Therapy
  • Range Of Services Extra: Transportation, Med Management, Skilled Nursing

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Transition Issues
  • Memory Care Training
  • Ethics

Payment options

  • Insurance
  • Credit Card
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

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BrightStar Care Salt Lake City East

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