BrightStar Care Metro San Antonio

Offers Home Care

216 Reviews
Call (800) 973-1841
BrightStar Care Metro San Antonio (800) 973-1841
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Reviews of BrightStar Care Metro San Antonio

216 Reviews Write a review

Home Care Reviews for BrightStar Care Metro San Antonio

August 15, 2018

By Julius C

I am a past client of this provider

They couldn't give me a consistent person so he couldn't develop the skill to strengthen his speech. The occupational therapist was amazing and helped him to start to walk. They need to be consistent with their therapist. With my child, if you break the routine, it is not good for him.

August 10, 2018

By Richard M

I am a current client of this provider

They help me with getting my pills in my pill box. There is a guy named Robert that I think was doing okay, and another caregiver put more than they were supposed to. They are very good and they help me.

July 30, 2018

By Esequiel G

I am a past client of this provider

In my father I saw a little difference because he had a little more movement. I liked that they came out to the house and took care of us well.

July 10, 2018

By Roberto E

I am a current client of this provider

They listen to me, and they help me through all my needs. They take care of me how they're supposed to.

June 22, 2018

By Norma S

I am a past client of this provider

They do lots of therapy for me. They have great services and I like them a lot. They give me good attention.

June 22, 2018

By Jacob H

I am a past client of this provider

The conversations were very good. The provider didn't have the supplies that they needed. The communication between the nurses and the office was poor.

June 15, 2018

By Ricky L

I am a past client of this provider

The client was in an accident. They were here for physical therapy and he was unable to walk until this January. They helped him with that. I liked their quality in preparation. Every time they came they were prepared to try something new.

June 14, 2018

By Ruben V

I am a past client of this provider

They saved my finger, and I didn't have to lose it. I'm very happy with the care. They probably could have saved both of my legs too if I had found out about them. I think anyone should do what I did and have BrightStar Care take care of them. They did a perfect job, and I was so happy. A nurse recommended them to me so I wouldn't lose my finger. I am very happy to tell people about it. I've already told about four or five friends of mine who are in my same condition.

June 06, 2018

By Alan Z_2

I am a current client of this provider

They have really helped my loved one be able to speak better, allowing him to better react with other children. We are pretty excited about him being able to go to a regular class next year. I love the speech therapist because she is wonderful and really cares about my child. She is very personable with my loved one.

June 06, 2018

By Sylvia O

I am a current client of this provider

They help with wound care. I would just like better communication and organization. The nurses are great, but it's the office that I've had a lot of issues with them. I've talked with the caseworkers and they're very nice. I only stay with them because it's the only company my insurance covers. They're not reliable and they have bad communication.

June 06, 2018

By Angie C

I am a current client of this provider

They make it possible for me to get around easier by showing me techniques that help me keep my balance and not fall down. Both of my therapists are very patient with me

May 22, 2018

By Alma A

I am a past client of this provider

I hadn't had home care before, and it was very helpful to me. I was satisfied with the staff. They were reliable and very courteous.

May 21, 2018

By Connie W

I am a past client of this provider

I went on bed rest and they gave me a lot of encouragement. They knew what my problems were and searched for ways to solve them. I had a lot of different nursing services, but they have gone the extra limit. They will talk to me and have taken the time to get to know them.

May 16, 2018

By Edwardo T

I am a current client of this provider

They help me get out of bed and move my legs. They come in and clean my feet up and take the bandages off. They take good care of my feet.

May 08, 2018

By Jesse A

I am a current client of this provider

They help with daily things. I don't feel alone, I feel safe. I don't know what I would do without them. They live up to their promises. They provide good people.

May 07, 2018

By Delfino R

I am a current client of this provider

It's really hard not knowing anybody and having random people come into our home. I like the people that they choose to come into my home, they're very good. The caregiver helps me and us and our family, and she goes above and beyond to help us.

May 07, 2018

By Sira P

I am a past client of this provider

It helped because they communicated with the doctor directly to give him the information. They have staff that speak Spanish and give very good service.

May 07, 2018

By Eloisa R

I am a current client of this provider

They cleaned and patched my wound until it closed. They are really good at their job and they are always with clients until they recover.

May 07, 2018

By Crissie R

I am a current client of this provider

The caregivers are caring and they do their work well. The caregivers explain to me how they do things for me.

April 19, 2018

By Miguel G

I am a past client of this provider

They were punctual and professional. They helped my husband with what he needed help with.

April 17, 2018

By Isidro O

I am a current client of this provider

They are really good, and they help me a lot by making sure to call and check on me. They do everything to help me, such as making sure to check my medications as well as my heart.

April 13, 2018

By Christina V

I am a current client of this provider

When we first started, we went through a few nurses, and I guess they could have been a little more communicative about things, like what my loved one could or couldn't have. There was worry and frustration in transitioning between nurses. It's much more stable now, but it wasn't before.

April 11, 2018

By Anonymous

I am a past client of this provider

I did not receive a lot of feedback or communication from BrightStar at all. When I did have to change anything, they were unhelpful, and threatened to charge me extra. They were not nearly as professional or polite as I feel they should have been. In the beginning, the impact on my life was quite good. But my caregiver's life seemed to be full of complications, and I needed some more stability.

April 10, 2018

By Barry William D

I am a current client of this provider

They come when we call them. The wound care is excellent. They come to the house and do wound care, otherwise he'd be in the hospital.

April 09, 2018

By Zonia V

I am a past client of this provider

They changed personnel all the time so I had a bunch of different people coming in all the time. It wasn't consistent. They didn't schedule appointments ahead of time and they'd just show up at the door. They were consistent and they showed me how to do exercises. They could have had better communication.

April 09, 2018

By Sylvia B

I am a past client of this provider

They were very professional and would keep us informed if someone was going to show up. In the beginning, they were able to evaluate my wife's surgical recovery

April 09, 2018

By Bobbie H

I am a current client of this provider

The case workers could work with me a bit better. I don't really know my case worker and they don't call to let me know. My nurse is wonderful and I have no complaints. She takes time out and makes sure that my needs are met and answers any questions I have.

April 06, 2018

By Madelyn D

I am a current client of this provider

They work with my schedule. They have been helping her, and she's been improving with the therapy.

April 06, 2018

By Tina B

I am a past client of this provider

If I had other nurses, I didn't get as good as treatment as I did with my main caregiver. She would just sit and talk with me while she was doing everything. It made me feel comfortable. The services helped the abscess clear up. They came to the house because I'm home bound. It allowed me to get the care I needed without having to leave the house.

April 06, 2018

By Leticia C

I am a current client of this provider

I have had a great experience with everyone at BrightStar Care. From the physical therapist to the nurses, everyone has just been fantastic. They have worked with me on how to walk better and they are taking care a wound that I have on my stomach and it is getting better.

April 06, 2018

By Domingo M

I am a current client of this provider

BrightStar Care tries to work with us and to resolve any problems. They have made life easier by giving me peace of mind.

March 27, 2018

By Stella Q

I am a current client of this provider

I would recommend BrightStar Care because they're nice, friendly and they do what they're supposed to do. They've been taking care of my wounds really well. I recommend BrightStar Care to anybody. Sometimes BrightStar Care doesn't call me and tell me who's going to come, but I can call to the office to get more information. I have a little dog and I always want to know when they're going to come so I can put him in his little cage.

March 26, 2018

By Graciela S

I am a past client of this provider

It was very bad because caregivers did not show up for a long time. They eventually got better. The caregivers changed my loved one's clothes.

March 26, 2018

By Laura M_2

I am a past client of this provider

My caregiver was awesome and she helped me so much. She allowed me to call her at any time with questions. They gave me physical therapy and helped with my surgical wounds.

March 19, 2018

By Jennifer R

I am a current client of this provider

They therapists have been very professional. We have noted a betterment in my loved one.

March 15, 2018

By Christina W

I am a past client of this provider

The office here doesn't have any bedside manner, nor do they take the time to listen and talk to clients about things. They could have stayed on board and allowed me to finish 10 days of IV medicine.

March 14, 2018

By Joan L

I am a past client of this provider

The communication from the office about who is coming, when, and for how long could have been better. It was a guessing game all the time. I was happy with the nurses I had, the problems were with the office and follow up. They did minor things, nothing big.

March 14, 2018

By James R

I am a past client of this provider

They are very dependable and helpful. They specialized in my husband's needs.

March 07, 2018

By Debra E_1

I am a past client of this provider

Everything was great, including the exercises. They helped with exercises when they were here.

March 07, 2018

By Cindy H

I am a current client of this provider

BrightStar Care explained to me all the medications and took their time with me. They are polite and do their job. They make life easier by fixing my pills for me and making sure that I take them Monday through Sunday.

March 07, 2018

By Cameron L

I am a current client of this provider

I want timely service. They don't seem to have enough people with experience.

March 07, 2018

By Angel G

I am a past client of this provider

I was well taken care of, and my caregiver was always prompt. She was a very good person in general. I had another agency come in, and they just came in to get paid and then get out. They made things a lot easier for me because I'm a double amputee, and it's hard for me to move around.

March 07, 2018

By Jana A

I am a past client of this provider

I've never had a complaint. Everything always went the way it was supposed to. They always called before they came, and they were always on time. They never missed an appointment. They were always very friendly, and they always did a good job on my wound.

March 07, 2018

By John P. G

I am a current client of this provider

The nurse that comes out is a great guy, he takes good care of my husband and he is always on time. It makes life easier with them being able to come to my home and not having to go into a facility.

March 06, 2018

By Anonymous

I am a current client of this provider

They don't have all the information and the paperwork about the physical therapist gathered all at once. If everything was working with the schedule, it'd be great, but it's not. They could improve their communication and paperwork with me.

March 06, 2018

By Arlene S

I am a past client of this provider

The services were good because the people were nice. I got along with everyone who came. I got the help I needed from BrightStar Care, which helped me to get through the days that I had the caregivers coming.

March 06, 2018

By Jacob D

I am a current client of this provider

My caregivers have been excellent. They are very caring, compassionate, and patient with my son. They give me advise on how to care for my son. They have shown me how to work with my son and shown me what to do and not to do.

March 06, 2018

By Christina E

I am a current client of this provider

BrightStar Care sends nurses to me that are talkative, and they keep me comfortable. They have made life easier by being efficient and willing to listen to me and how I want my body taken care of.

March 06, 2018

By Alfredo C

I am a past client of this provider

They were on time, and they did their job very well. They explained everything to me. They made a lot of difference for me with the exercises especially.

February 22, 2018

By Khoa R

I am a current client of this provider

The whole scheduling thing is awful. We are supposed to have physical therapy, speech therapy, and occupational therapy. So far for the new year they haven't scheduled any of the appointments that we need even though we have all the paperwork done. We really don't see them. They could schedule our appointments and have their side of the paperwork done. We have the doctor's orders ready and the insurance is approved. At this point we are just waiting on them. We had all of this done at the beginning of the year and it is already the end of February and we haven't been scheduled yet.

February 16, 2018

By Luz M

I am a current client of this provider

The caregiver is very respectful. The caregiver explains things to me, such as when my loved one's pressure is low.

February 14, 2018

By Wendy C

I am a past client of this provider

They were fine for the first couple of days, but then they switched nurses without telling me and the new one they sent smelled like cigarettes and I have my pregnant daughter with me, so I was unhappy with that. I also requested a female nurse and I was sent a man, and at one time my nurse was supposed to come at a specific time and was actually with another patient and it took multiple calls to even get a response. When I discontinued services, the manager wasn't even told and continued to try to set up nurses for me. They needed to improve their communication.

February 14, 2018

By Carlos M

I am a past client of this provider

All of the employees were very friendly. They helped him heal more quickly than if they had they not come.

February 06, 2018

By Angela W

I am a past client of this provider

Their communication is awful. I could not reach out to anyone, and no one would call me back. They are very rude. They needed to be more personable with me, and I needed to have the same person everyday.

February 06, 2018

By Phoenix R

I am a past client of this provider

The young man that came to help me with therapy was excellent. He was patient, but challenged me. He was punctual and communicative. I have nothing but excellent things to say about him. When the caregiver first started to see me, I was hobbling with a cane. He was able to help me walk unassisted.

January 16, 2018

By William S

I am a current client of this provider

They are very diligent, caring, and flexible in meeting my needs. They take care of my basic needs and provide for all of my needs.

January 16, 2018

By Andrea G

I am a current client of this provider

Everybody is very respectful and courteous. They will bend over backwards to help. If they can't help, they will find someone who can. They literally get me through my day because I can't walk. They take care of what I need.

January 11, 2018

By Margarita R

I am a current client of this provider

BrightStar Care's therapist is knowledgeable and their staff members have been available whenever I call. BrightStar Care has helped me move forward in recovery.

January 08, 2018

By Theodore M

I am a current client of this provider

They need to do a better job with their alternate nurses, or have a standard alternate used. It is inconvenient for me because I have to leave work, but it is a necessary evil.

January 08, 2018

By Clara M

I am a current client of this provider

BrightStar Care does their job right and they know what they are doing. BrightStar Care providers tell me to listen to my body because I never used to. Before, I was overdoing it and now I can rest better and I'm don't have as much pain.

January 08, 2018

By Mary S

I am a current client of this provider

When one of my nurses left, she left a message for her company and said that I complained about pain a lot. I didn't appreciate that. BrightStar Care could improve their professionalism.

January 08, 2018

By Pamela W

I am a current client of this provider

The nurse was knowledge, professional, prompt and communicated well. The nurse came out to put my medication in my box and also set an alarm for me to take my medication.

January 08, 2018

By Bobbie H

I am a current client of this provider

They are very concerned, they listen, and my nurse helps me the best they can. My nurse helps me with my medicine, gives me my shots, understands my medication that I'm taking, and makes me aware of when I need to alert the doctor.

January 08, 2018

By Rosalinda R

I am a past client of this provider

They do their best to help other people. They helped most with my therapy.

January 08, 2018

By Robert C

I am a current client of this provider

They do good and excellent work. The occasional therapist helps me a lot. I have enough energy now. When the therapist comes, she helps me out. She got me back to standing up and doing things so that I have a little bit of strength. I still have trouble with grabbing onto things and stuff like that.

January 08, 2018

By Cynthia R

I am a current client of this provider

They have been wonderful, helpful, and they meet my medical needs. I had permission from the doctor to have nurses come to my home to check on me and it took about two weeks for them to provide the service.

January 08, 2018

By Terry G

I am a current client of this provider

BrightStar Care's caregivers show up on time. BrightStar Care just makes sure to do what needs to be done, like checking my sugars and having my medication in order.

January 08, 2018

By Manuel V

I am a past client of this provider

I'm impressed by the care that the people offer and administer. The only thing I wasn't very keen on was that they didn't have a definite schedule. They'd have to call me daily and see if we were available for an appointment at a certain time. They made a lot of difference. They did good. The personnel was caring and patient enough to increase his movement. He appeared to improve daily.

January 08, 2018

By Rachel R_2

I am a current client of this provider

I am very satisfied with BrightStar Care because they inform me when the caregivers will be here and they do what is needed. The services give me peace of mind that my loved one is doing okay. The caregivers check his blood pressure and blood sugar levels.

January 08, 2018

By Kim R

I am a past client of this provider

The caregiver from BrightStar Care took my pain away. They were understanding and nurturing. The caregiver from BrightStar Care came three times a week and they were so nice to me.

January 08, 2018

By Monica H

I am a past client of this provider

I was a nurse for 24 years, and both caregivers treated me as a professional. They didn't talk down to me and included me in the care. It's hard to step back as a medical professional and let someone work with me.

January 08, 2018

By George F

I am a current client of this provider

They are dependable and always on time. They need very little guidance. They know what to do and they do it.

December 18, 2017

By Sylvia G

I am a current client of this provider

I like the service and communication provided to me by BrightStar Care. BrightStar Care makes my life easier by helping me with physical therapy.

December 18, 2017

By Quenlyn M

I am a current client of this provider

BrightStar Care is really good and helps a lot with my condition. BrightStar Care comes and checks on me constantly.

December 18, 2017

By Manuel G

I am a past client of this provider

BrightStar Care is attentive and they listen to what the patient needs and to any issues the patient may be having. BrightStar Care took a lot of stress off of my wife because they were able to do the procedures that I needed.

December 16, 2017

By Bobby W

I am a past client of this provider

Each of the nurses and everybody from BrightStar Care was nice, respectful, and did what they were supposed to do without complaints. BrightStar Care's services helped me get healthier every day.

December 13, 2017

By Elisabeth C

I am a current client of this provider

I would be much more likely to recommend BrightStar Care if they gave me the services I asked for. BrightStar Care can offer more services to me to help me out in my life.

December 13, 2017

By Geneva V

I am a current client of this provider

BrightStar Care nurses are professional, on time, and caring. BrightStar Care is very helpful because my nurses show me what they're doing and teach me as they go. They keep me up to date with things.

December 08, 2017

By Anonymous

I am a current client of this provider

BrightStar Care has good nurses, but they do not communicate with me when someone is coming or not coming out. BrightStar Care could improve their schedule so I know when caregivers are coming.

December 08, 2017

By Angela S

I am a current client of this provider

BrightStar Care cares and is attentive to me. They make sure they follow my doctor's orders. BrightStar Care made my life easier because it gave me assurance that I didn't have to do everything. It lifted the concern off my shoulders.

December 08, 2017

By Patricia G

I am a current client of this provider

I'm holding back from recommending BrightStar Care because the only positive experience I've had with them is physical therapy. I was getting nursing but they come in without having reviewed the charts and asking me why I'm using crutches. They should know why they're coming into my home. The physical therapy has been good and consistent. The nurses have been a negative experience.

December 08, 2017

By Celeste K

I am a past client of this provider

BrightStar Care could have sent a real physical therapist who knew what they were doing. BrightStar Care could have provided me with physical therapy.

December 07, 2017

By Claudia S

I am a past client of this provider

The caregiver was very knowledgeable during therapy. The therapy made the pain go away.

December 07, 2017

By Antonia S

I am a current client of this provider

BrightStar Care is a good company to call if you need care. BrightStar Care is helping me with my rehabilitation.

December 07, 2017

By Roxie D

I am a current client of this provider

I like the staff of BrightStar Care. BrightStar Care will take care of my wounds.

December 06, 2017

By Armando M

I am a current client of this provider

BrightStar Care is courteous and helpful. The services provide a quality of care and experience that is important to me.

December 06, 2017

By Lucille P

I am a past client of this provider

BrightStar Care sent caregivers to my house who helped me with my cut. The caregivers showed me how to clean the cut that I had. She also showed me how to dress my cut as well.

December 06, 2017

By Juan C

I am a current client of this provider

I would tell a friend that BrightStar Care is easy to work with. BrightStar Care has made life better because I'm able to take care of my husband while things around the house are getting take care of things

December 06, 2017

By Mary F

I am a current client of this provider

BrightStar Care is very good about working with me, and working with me on my scheduling of the caregivers. BrightStar Care has helped me to get my shoulder back with the physical therapy.

December 06, 2017

By Carol F

I am a past client of this provider

BrightStar Care provides tender loving care. BrightStar Care's services made me feel good, and I needed the therapy that they provided.

December 06, 2017

By Johnny D

I am a current client of this provider

BrightStar Care is always there when we need them. BrightStar Care is always able to fulfill our needs. They always have sufficient supplies to help.

December 01, 2017

By Diane A

I am a current client of this provider

The one-on-one that I receive from caregivers is nice. BrightStar Care helps me with doing the therapy with me after knee surgery.

December 01, 2017

By Valentin P

I am a current client of this provider

BrightStar Care could make sure that they have supplies because they never have anything. BrightStar Care could have a greater positive impact in my life by sending me the same nurse.

December 01, 2017

By Veronica G

I am a current client of this provider

BrightStar Care told me that they would be here the day that I got out of the hospital, but they didn't come until the next day. The nurse was waiting for another person to do the job when she was a nurse herself. The services help because the nurse will let me know when he will be here. I can have them come at a certain time.

December 01, 2017

By Helen R

I am a current client of this provider

I would recommend BrightStar Care because the caregiver who helps me is very nice and sweet.

December 01, 2017

By Gilberto V

I am a current client of this provider

BrightStar Care has friendly caregivers who are able to connect to me well. BrightStar Care has been able to help me with my motivation to continue with my therapy and moving forward.

December 01, 2017

By Carl R

I am a past client of this provider

BrightStar Care was not too aware of what their caregivers were doing. BrightStar Care would come and test my father's blood sugar for me. It gave me more free time.

December 01, 2017

By Tasha K

I am a current client of this provider

BrightStar Care has a nice staff. I would recommend them. The services help me when I am not able to do anything.

December 01, 2017

By Timothea B

I am a current client of this provider

I wouldn't recommend BrightStar Care because they are very slow in providing me with the services that I need, like a occupational therapist, they sent one and he was terrible. BrightStar Care has made my life easier by providing me with my physical therapist to help me improve my walking.

December 01, 2017

By Sylvia A

I am a current client of this provider

BrightStar Care is good; when I call they will fix the problem immediately. BrightStar Care has been showing me how to use my hands and legs in therapy.

December 01, 2017

By Kenneth P

I am a current client of this provider

BrightStar Care has nice people they have employed. BrightStar Care makes my life easier by working around my schedule.

December 01, 2017

By Rachel B

I am a current client of this provider

BrightStar Care is very attentive and provides the same physical therapist every time. BrightStar Care works with me on my physical therapy and listens to me. They don't make decisions for me.

December 01, 2017

By Mae C

I am a current client of this provider

I do not like that BrightStar Care calls me and comes over without making an appointment in advance. BrightStar Care does great when they are here. They come in and do their job well.

December 01, 2017

By Ralph B

I am a current client of this provider

The therapy that BrightStar Care is offering gives me exercise. I think that BrightStar Care can help me walk again and they put my interest in their trust.

December 01, 2017

By Richard G_9

I am a current client of this provider

All of the caregivers were great. There was no difference in how they did their job. They must have all been trained the same way. The caregivers have good ideas. If I didn't like certain things, that was okay.

December 01, 2017

By Oralia F

I am a current client of this provider

BrightStar Care is thorough and the caregivers are always here on time. I have been improving from the therapy I am receiving.

December 01, 2017

By Judith M

I am a current client of this provider

BrightStar Care will come out when I need them too. They are very good at what they do and are compassionate in the way they care for me. The BrightStar Care caregivers helps me become healthier so I can heal and do things myself.

November 27, 2017

By Catherine D

I am a current client of this provider

BrightStar Care is doing an excellent job for me. BrightStar Care has sent a nurse over to come and check on me. The services provided to me by BrightStar Care has helped me to get to my daily chores and getting out and checking on friends and family.

November 27, 2017

By Maria G

I am a current client of this provider

BrightStar Care is really good because they are always on time. BrightStar Care has made my life easier for me by providing therapies.

November 27, 2017

By Kristin G

I am a current client of this provider

I have already recommended BrightStar Care. They are professional, pleasant to talk to, get the job done, and I have no problem with them. I don't have to worry about my loved one's wound.

November 27, 2017

By Stephanie A

I am a past client of this provider

BrightStar Care is easy to get a hold of and my nurse was very friendly and would let me know a day in advance when she was coming. BrightStar Care was very knowledgeable about my care and they were able to make me comfortable with my care.

November 27, 2017

By King D

I am a past client of this provider

The caregiver from BrightStar Care was knowledgeable and knew what he was doing. He got me straightened out on my exercises. BrightStar Care got me back on my feet again and raring to go.

November 21, 2017

By Lacey W

I am a current client of this provider

BrightStar Care has sent us some very good nurses. One of the nurses has been outstanding. She's one of the best I've come across. BrightStar Care has a big impact. My daughter has open wounds and is a lot of pain, and having a skilled nurse come in to look a things and catch things before it's too late is huge.

November 21, 2017

By Nicholas D

I am a past client of this provider

BrightStar Care gave good attention and support that their nurses were able to provide for me. BrightStar Care's nurses were able to help assist me to get up in the morning while I was recovering from my accident.

November 21, 2017

By Jason T

I am a past client of this provider

I wasn't able to manage to get the right nurse from BrightStar Care and the one they sent who was supposed to be the best match for me wasn't good. My nurse failed to show up on multiple occasions and was very late on others.

November 21, 2017

By Raymond B

I am a current client of this provider

I would tell a friend that I enjoy the therapist from BrightStar Care. They seem to enjoy their job. It was hard sometimes getting things going or started. The services help my loved one with his eating, though I don't see a lot of carry over. What he does at therapy he doesn't carry over at home. The therapist keeps me informed of what's going on.

November 17, 2017

By Stephen Z

I am a current client of this provider

BrightStar Care was efficient and the only thing that I didn't like was how the cost for what she did was overdone. BrightStar Care made my life better in that they helped me walk my dogs even though they didn't need to.

November 17, 2017

By Daniel Vela L

I am a current client of this provider

I enjoy BrightStar Care's caregivers, they are very nice. BrightStar Care takes care of me.

November 17, 2017

By Jessica S

I am a current client of this provider

My nurse was phenomenal. They've helped me get strong again.

November 17, 2017

By Richard C_1

I am a current client of this provider

I would tell a friend that BrightStar Care is good to have. They were so good to me. BrightStar Care was good. They changed my bandages and they helped me out.

November 17, 2017

By Matthew D_1

I am a current client of this provider

I would tell a friend that BrightStar Care provides a poor level of communication but are adequate in their services. BrightStar Care could be better at providing more of the services they had talked about and nursing care that isn't so quick and dry and that my loved one could do for me herself.

November 16, 2017

By Grace S

I am a current client of this provider

BrightStar Care caregivers are very respectful, and they help me get through therapy as quick as possible. BrightStar Care has been helpful with everything around my house and in helping me heal and become independent.

November 16, 2017

By Deborah S_10

I am a past client of this provider

I would tell someone that BrightStar Care offers to come to the home after surgery and that is very important. The caregivers helped my mom by not pushing her too hard to do things with her knee.

November 16, 2017

By Refugia L

I am a current client of this provider

BrightStar Care is on time and they are here when they say they will be. BrightStar Care has made my life easier by working with me. They tell me what they are going to do and they do it.

November 16, 2017

By David A

I am a past client of this provider

The caregivers were very attentive to my husband's needs. The services put me at ease knowing my husband was tended to properly. The services were important to my husband because he has colon cancer.

November 16, 2017

By Cesar C

I am a current client of this provider

BrightStar Care is really reliable now. The services are helpful because now the caregivers come to the appointments.

November 08, 2017

By Curtis T

I am a past client of this provider

BrightStar Care was doing things that I was already capable of doing myself, I did not understand what they were supposed to do, or how they could help me.

November 08, 2017

By Susan S_9

I am a current client of this provider

The caregivers that come are professional. The caregivers come at a good time, and they are observant.

November 08, 2017

By Alfred N_1

I am a current client of this provider

BrightStar Care has friendly nurses. BrightStar Care makes my life easier by taking care of the wounds.

November 08, 2017

By David A_8

I am a current client of this provider

I have someone who comes every day during the week. The caregiver is consistent and thorough but on weekends I get caregivers that don't know. My caregiver helps me with my wounds because I had back surgery.

November 08, 2017

By Delia J

I am a current client of this provider

The nurses are very understanding, caring, and gentle. BrightStar Care made my life easier by the quality care given and monitoring me well.

November 08, 2017

By Jennifer G_3

I am a current client of this provider

BrightStar Care needs to improve communication and the supply of the caregivers. BrightStar Care didn't know about my mother's condition. The first caregiver that came to our home was too rough with her. When the nurses couldn't come, they would send caregivers who didn't know how to care for her. My mom wanted appointments in the morning, but on the first day, the caregiver didn't get to our home until later in the afternoon. When BrightStar Care wasn't here, I took care of my mother myself or there was nobody here to help her. We had one caregiver who was really good and gentle and stayed with us for a while.

November 08, 2017

By Antonio C_1

I am a past client of this provider

The caregivers from BrightStar Care did a terrible job with my wounds and with changing the dressings. The services helped me with blood work and to see how much medicine I needed.

November 08, 2017

By Robert A_5

I am a current client of this provider

BrightStar Care will text me when they are on their way. They are very helpful. BrightStar Care makes my life easier because I do not have to do wound care. If something is wrong I know BrightStar Care will check on my loved one.

November 08, 2017

By Hunter N_1

I am a current client of this provider

BrightStar Care has a great staff. BrightStar Care therapists help my son talk much better. His speech has improved.

November 08, 2017

By Deborah M_5

I am a current client of this provider

The administration is poor, and the services of the office staff are not good. They do not get back to me or let me know about the insurance. The impact was positive because the physical therapist taught me how to walk again.

November 07, 2017

By Kareema A

I am a current client of this provider

The caregivers are good with my mom, and they are helpful and let me know things ahead of time. The caregivers are friendly and work well.

November 07, 2017

By Joshua O

I am a current client of this provider

We never receive a speech therapist. They sent a therapist for an evaluation, but nothing after that. I would like for better follow-up. I would like for them to have more therapists available.

November 07, 2017

By Martha G_3

I am a current client of this provider

I not would recommend them because they do not follow instructions. The caregivers are nice, but some are not able to help. I do not need the services. I could live without them.

November 07, 2017

By Manuel C_1

I am a past client of this provider

BrightStar Care needs to be more consistent and have communication with the clients and doctors. The need to check up on things and take more time with me. BrightStar Care needed to have their caregivers spend more time explaining.

November 07, 2017

By Manuel Q_1

I am a past client of this provider

BrightStar Care was very responsive and the caregivers showed up when needed. The service provided to me was so easy that I didn't have to do too much.

November 07, 2017

By Julius A_1

I am a past client of this provider

I would say that BrightStar Care does not know how to bill. The therapist was nice, but would leave really quick. BrightStar Care could of had longer therapy sessions.

November 06, 2017

By Elvira L

I am a current client of this provider

I would recommend BrightStar Care because they have helped me well. They do the same thing all the time. I have felt good with BrightStar Care. They have treated me well and they come every day.

November 06, 2017

By Mary R_15

I am a current client of this provider

I would tell a friend that BrightStar Care's people are kind.

November 06, 2017

By Sheila S_4

I am a current client of this provider

I would refer others to BrightStar Care because I really liked my therapist and because they nurse, also because my caregiver was consistently the same person. BrightStar Care's services are provided by prompt caregivers who communicate with me if something happens or they can't make it. The services have helped me to get stronger and now I can do things that I couldn't do before.

November 06, 2017

By Anthony G_1

I am a current client of this provider

BrightStar Care has been helping my son with speech therapy. BrightStar Care has been helping my son with the things he needs for speech therapy.

November 06, 2017

By Nancy T_5

I am a past client of this provider

BrightStar Care sends their workers on time, and go beyond their job to help. BrightStar Care is very positive and helped me to heal.

November 06, 2017

By Torrie B_1

I am a current client of this provider

BrightStar Care's services have been very good. Life is easier because the caregivers come out if I need them. The caregivers ask how I'm doing when they come by.

November 06, 2017

By Martha S_3

I am a current client of this provider

I would tell a friend that BrightStar Care is very thorough and they always remember what our issues are. They always follow up and monitor progress for us. BrightStar Care has a positive impact on my mother's life by providing occupational therapy for her, and we are working on getting physical therapy.

October 31, 2017

By MA Carmen O

I am a current client of this provider

BrightStar Care's caregivers work very well. BrightStar Care has made my life easier in every aspect. They take good care of me.

October 25, 2017

By Edmund V_1

I am a current client of this provider

BrightStar Care has been really nice to us and they would come here whenever we needed them. The office is really great and is there to help us with any kind of questions or concerns. My loved one had really low blood pressure so the nurse from BrightStar Care would check on him to make sure he was all right. This really helped me know that he was doing fine and that I didn't have to worry about him.

October 25, 2017

By Wanda S_6

I am a current client of this provider

BrightStar Care is a great company. I like their service. The services help me in many ways. They provide company and overall helpfulness to me.

October 25, 2017

By Sue O_1

I am a current client of this provider

I would recommend BrightStar Care because I like how they provide good services. BrightStar Care has made my life a lot easier. They help me out with what I need done.

October 25, 2017

By Ruth V

I am a current client of this provider

BrightStar Care has excellent nursing services. The caregivers from BrightStar Care make my life easier by making me comfortable and talking to me while they work.

October 24, 2017

By Yolanda V

I am a current client of this provider

I get good service from BrightStar Care, I can't complain. BrightStar Care has made life easier because I get a caregiver that will cook and clean for me.

October 24, 2017

By Anonymous_158

I am a past client of this provider

Because of the poor service, BrightStar Care fell through with the care needed. The care from BrightStar Care could have been more helpful and honest.

October 24, 2017

By Emma O_1

I am a current client of this provider

BrightStar Care is very good with my mother and was there from the beginning until she became able to do things on her own. BrightStar Care provides therapy to my mother and because of that she has been healed from what she dealt with physically.

October 24, 2017

By Bobbie L_1

I am a current client of this provider

I would recommend BrightStar Care because the staff is friendly and sincere. They are caring and compassionate. I feel comfortable being cared for by them. I appreciate the genuine and compassionate caregivers.

October 24, 2017

By Ofelia B_1

I am a current client of this provider

BrightStar Care puts a lot of attention on the patients. My only problem is that the caregivers at times are scared of my tiny dogs. BrightStar Care has helped the most with teaching me how to take my medications.

October 20, 2017

By Elizabeth "Ann" W_1

I am a current client of this provider

BrightStar Care is not professional or acceptable. BrightStar Care is late on orders and does not look at my doctor's orders. They do not help clients; they harm clients.

October 19, 2017

By Karnel H_1

I am a past client of this provider

I would refer BrightStar Care to others because they were here whenever I called them, they were professional with us. The services provided by BrightStar Care were provided through nurses that explained what they were doing and they were immediate in getting to us.

October 19, 2017

By Matthew G_2

I am a past client of this provider

BrightStar Care is reliable about making the appointments on time, and had good communication. After being bed ridden, BrightStar Care really got me going and back to the office.

October 17, 2017

By Anonymous_888

I am a current client of this provider

BrightStar Care is working on making progress with us. BrightStar Care has brought the physical and occupational therapies to my home. BrightStar Care could have a greater impact by showing up when they are scheduled.

October 17, 2017

By Duane G_2

I am a current client of this provider

The caregiver is thorough and makes sure that I do all the things I need to do such as exercises to make sure that I get better.

October 17, 2017

By Caden H

I am a current client of this provider

I would tell someone that BrightStar Care is a good service for people that need help. The caregivers helped Caden learn how to start talking.

October 17, 2017

By Ruben A_1

I am a current client of this provider

BrightStar Care has very nice people and does a wonderful job. The caregivers provide the care and pay careful attention to health needs.

October 16, 2017

By Dondi A_1

I am a current client of this provider

BrightStar Care is usually here and gone within two minutes. The nursing lady is here to take my blood pressure and then she is out the door. It seems like a waste of time. BrightStar Care needs to slow down and listen to me. I can't move around and watch them since I just had surgery.

October 13, 2017

By Caleb G_1

I am a past client of this provider

BrightStar Care was very unorganized and we had some issues with our caregiver. The services from BrightStar Care had an average impact on our life.

October 13, 2017

By Denise D. C_1

I am a current client of this provider

BrightStar Care has a phenomenal occupational therapist. I have not heard from the physical therapist and I have not seen the nurse much either but the occupational therapist makes up for the other two.

October 13, 2017

By Rogelio C_1

I am a current client of this provider

I would tell a friend that BrightStar Care could have better caregivers and office staff. BrightStar Care could have a better impact in my life by being more reliable by having enough supplies and better communication.

October 13, 2017

By Dominic M

I am a past client of this provider

BrightStar Care did a great job and helped my loved one reach the goals that he needed to for his speech. Now he doesn't stop talking. BrightStar Care has helped my son have perfect speech.

October 13, 2017

By Dolores C_2

I am a past client of this provider

BrightStar Care was always courteous and did what they were supposed to do with my loved one. The caregivers always did their job and made my loved one comfortable and everything easier.

October 12, 2017

By Ruby L

I am a past client of this provider

BrightStar Care was not challenging for me. I wanted them to help me exercise my muscles. I still haven't got my strength so I can't start using them again. BrightStar Care really didn't help me to improve because I'm still weak. I want to get better so I can be more independent.

October 12, 2017

By Brett N_1

I am a current client of this provider

BrightStar Care is not helpful in the office when I call, one therapist is rude, and the therapists come when they want. BrightStar Care could show up when they're supposed to, do what is required, and have more training.

October 12, 2017

By Carlos Y

I am a current client of this provider

BrightStar Care does a good job and they are very on time. They are very respectful. The services from BrightStar Care have been helpful by coming here and asking how I'm doing, checking my blood pressure, and asking if I will be okay.

October 12, 2017

By Anonymous_1089

I am a current client of this provider

I would recommend BrightStar Care because their nurses are very good. Life is easier because the caregivers clean my house.

October 12, 2017

By Felicita S_1

I am a past client of this provider

I would tell others to make sure they decide on who they get. Sometimes the caregivers made up their own time, and it's not always when they say they are coming. They needed to clarify the times I needed them to come by. BrightStar Care made my life easier by administering the medication. It was something that I didn't have to worry about.

October 12, 2017

By Barbara G_2

I am a current client of this provider

BrightStar Care's nurses are excellent. I don't have to worry about anything. They do an excellent job.

October 12, 2017

By Elizabeth G_5

I am a current client of this provider

I would tell a friend that BrightStar Care is friendly and they adjusted to my health. BrightStar Care has made my life easier by being flexible with me.

October 12, 2017

By David V_2

I am a current client of this provider

BrightStar Care takes care of whatever I need and answers my questions. BrightStar Care has been pretty good, and I am getting the help I need.

October 12, 2017

By Isabella M_1

I am a current client of this provider

BrightStar Care needs to be better about customer care and could find out what nurse is going to be with me ahead of time to see if they will fit. BrightStar Care has made life easier by helping me know how to use my pump.

October 12, 2017

By Bertha M_1

I am a past client of this provider

I would tell a friend that I was very impressed by the caregiver I had from BrightStar Care. They were professional, tender, and gentle in caring for my wound. The services made a positive impact on me because I saw my wound get better. I had a huge hole in my arm and saw it progressively get better. I was pleased with hearing the caregiver's comments on the progress of my healing.

October 12, 2017

By Stella L_1

I am a current client of this provider

BrightStar Care doesn't keep their appointments and doesn't show up at all. First of all, the caregivers only stay with me for about 3 minutes when they do show up. The caregivers only want to come over when they want to see me.

October 12, 2017

By Anique Chante C_1

I am a current client of this provider

I would recommend BrightStar Care if they offered us the services that we need, which is top and bottom body therapy for Anique. My loved one's life has not gotten better really. She needs the therapy and the medications.

October 12, 2017

By Tris-Star H_1

I am a current client of this provider

I would probably refer BrightStar Care to others because of the knowledge I receive from the nurses and how they explain things to me. In the beginning, there were inconsistent caregiver assignments to me, and this made things difficult. Eventually, this problem was solved. The services provided by BrightStar Care could improve by assigning a set caregiver in the beginning.

October 12, 2017

By Cynthia A_2

I am a current client of this provider

I would tell a friend that BrightStar Care is usually on time, and friendly. BrightStar Care makes my life easier for me by providing nursing care for me.

October 12, 2017

By Maria S_1

I am a current client of this provider

BrightStar Care sticks to a schedule and is here when they say they will be. The caregiver tends to my incisions. It is strictly incision care.

October 12, 2017

By Maurice W

I am a current client of this provider

BrightStar Care is very knowledgeable with what they are doing and they make sure they are taking care of their clients. The services have helped me reach a point where I can do a lot of things on my own.

September 28, 2017

By Logan L

I am a current client of this provider

BrightStar Care has therapists that are really good with kids. BrightStar Care has made life easier for me because I feel like my son is speaking more now.

September 28, 2017

By Francisco M_1

I am a past client of this provider

BrightStar Care was very flexible around my schedule and needs. BrightStar Care helped me know what to do with my medicine.

September 28, 2017

By Selvin B

I am a current client of this provider

BrightStar Care is a good company because they are efficient. The services make my life easier because the caregivers help me move around.

September 27, 2017

By Sulma R

I am a current client of this provider

BrightStar Care takes care of their clients and they provide a good service. The services from BrightStar Care help me with therapy.

September 27, 2017

By Gloria C_2

I am a current client of this provider

BrightStar Care is very professional. BrightStar Care helps me with physical therapy exercises.

September 27, 2017

By Robert P_3

I am a current client of this provider

I would not recommend BrightStar Care because they don't communicate. The client is the same as when they got out of the hospital. They haven't gotten better at all. They've been with the service for a long time. Two months ago everybody stopped coming.

September 25, 2017

By Elizabeth G_2

I am a current client of this provider

I would recommend BrightStar Care because they are fairly good and their caregivers know what they are doing most of the time. Having BrightStar Care for my mother is great for me because they are helping my mother try to learn to walk again, so I can go do errands without worrying about my mom.

September 25, 2017

By Christopher M_1

I am a current client of this provider

The caregiver is very involved with my loved one from the beginning of the day to the end. My loved one listens and interacts well when the caregivers come, that's why the caregivers have been good for him.

September 25, 2017

By Michael G_2

I am a current client of this provider

BrightStar Care does a good job without me having to say too much. I think the services from BrightStar Care are very helpful.

September 22, 2017

By John H_7

I am a current client of this provider

The caregivers from BrightStar Care are courteous, friendly, on time, and know their jobs. The services have made a positive impact on me because they have helped me walk again.

September 20, 2017

By Maria S_5

I am a current client of this provider

BrightStar Care's caregivers always ask me how I'm doing; they are good people. BrightStar Care has made my life easier because sometimes I don't feel well and they check my pressure.

September 19, 2017

By Terry R

I am a past client of this provider

BrightStar Care tried to help me and the nurse helped me with everything that she could. BrightStar Care asked me a lot of questions and knew a lot about me.

September 19, 2017

By Melecio B

I am a past client of this provider

BrightStar Care never missed a day and took care of my husband. My husband never complained about them. The services provided therapy. BrightStar Care did it very well.

September 19, 2017

By Suzanne R_1

I am a past client of this provider

BrightStar Care needs to improve the communication within the office staff. BrightStar Care could have had a greater impact on my life by being accommodating to my needs and actually scheduling my nurses.

September 19, 2017

By Jana A

I am a current client of this provider

I have mixed feelings about this company. The people in the office are reliable, though. The caregivers do a wonderful job for me.

September 19, 2017

By Anthony S_1

I am a past client of this provider

I have mixed emotions about BrightStar Care. The caregiver that BrightStar Care sent to help with physical therapy was great, but the office staff lied to me and my insurance company a couple of times. I lost my respect for BrightStar Care because of this.

September 18, 2017

By Ray A_1

I am a past client of this provider

BrightStar Care was good. They treated my husband well. The services helped my husband to overcome a difficulty.

September 18, 2017

By Cedric C

I am a past client of this provider

BrightStar Care's specialist was very good with my loved one. They also worked with our time schedule which was huge for us. My loved one didn't speak at all before, and he speaks now after the services.

September 18, 2017

By Mary T_3

I am a current client of this provider

BrightStar Care has nice caregivers. My caregivers are able to care for my foot.
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About BrightStar Care Metro San Antonio

Private Duty Care When and Where You Need it!

Our services include:

  • Sitter and Companion Services
  • Bathing and Hygiene Assistance
  • Medication Management
  • Skilled Nursing Care
  • Alzheimer's Care
  • Respite Care
  • Live 24/7 Client Support
  • Flexible, Personal Care Plans

Our qualified and experienced staff will provide the same high quality and compassionate care we would want and expect of a member of our own family. John and Annick Stevenson - Owners and Managers

Caregivers

Caregiver Skills lnclude:

Ethics, Patient Transfers, Stress Management, Transition Issues, Grief Issues, Communicating with Dementia Patients

Caregivers are employed, bonded and insured: : Yes

Caregivers are available 24 hours a day: : Yes

RN on staff : Yes

Caregivers are available to assisted living facilities : Yes


Photos of BrightStar Care Metro San Antonio


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