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Abacus Home Health Inc. DBA Excellence Home Healthcare Houston, TX

1322 Space Park Dr Suite C102, Houston, TX 77058

(800) 558-0653 (Caring Family Advisor™)

3

(2 reviews)

Offers Home Health Agencies

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Reviews of Abacus Home Health Inc. DBA Excellence Home Healthcare in Houston, Texas

3

(2 reviews)

    unsatisfactory service provided

    1

    July 8, 2014

    I am a past client of this provider

    Please do not use this company. I spoke with Brett, who represented himself as the Manager and Boss of the company. Was unwilling to tell me who his Boss is. Listened to my concern and said he would investigate. I asked who would then be notified, in the company, about the findings and he would not answer. Our concerns, both ladies that came to our home were unaware of why they were actually here. They had not been informed by their employer, Excellence Health Care, Inc. that the patient was a male, that he had triple bypass surgery or what type of care they would need to provide. Both ladies were pleasant, we have no problem with them. Our problem is the lack of professionalism and knowledge that they give to the people they send out. Brett was condescending and would not commit to making sure that anyone but himself would ever know about these problems. We did not check the credentials of the two ladies that came to our home to make sure they were actually nurses. Wish we had.

    johnalbers

    5

    January 15, 2014

    I am a past client of this provider

    Very satisifed with service.

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    Medicare

    • Overall

      4.5

    Medicare Provider Number: 747576
      Ownership Type: Proprietary
      Rating Date: 9/1/2023
      Timeliness of providing service: 98.6%
      Taught patient or caregivers about their drugs: 100.0%
      Checked patient's risk of falling: 100.0%
      Checked patient for depression: 100.0%
      Checked for flu vaccination: 82.0%
      Checked for pneumonia shot: 89.3%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 100.0%
      How often patients had less pain moving around: 84.1%
      How often home health patients had to be admitted to the hospital: 10.8%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 10.5%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Same As Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Same As Expected
      Walking or moving around: 81.5%
      Getting in and out of bed: 81.2%
      Bathing: 87.2%
      Breathing: 83.4%
      Medication compliance: 83.5%

    About Abacus Home Health Inc. DBA Excellence Home Healthcare in Houston, Texas

    Abacus Home Health Inc. DBA Excellence Home Healthcare is a Senior Care provider in Houston, Texas that offers residents Home Health Agencies services. Contact Abacus Home Health Inc. DBA Excellence Home Healthcare for more details on services and rates.

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