They are here when I need them and are very good.
Everyone is very knowledgeable and friendly.
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(800) 973-1841
Reviews of BrightStar Care Grapevine / Keller
Home Care Reviews for BrightStar Care Grapevine / Keller
June 12, 2020
I am a current client of this provider
May 18, 2020
I am a current client of this provider
They keep me walking. I feel better every month so I know they are helpful.
They are helpful and follow through. They manage to get things done.
May 12, 2020
I am a current client of this provider
It keeps me alive, safely at home, every month.
They are the only company I've used, they are on time. I like my nurse, she is the only one I have.
April 21, 2020
I am a current client of this provider
She hangs out with her and drives her around.
They are flexible. They are always good at providing her with what she needs.
April 09, 2020
I am a current client of this provider
It really doesn't impact me that much. They are just here for 30 minutes.
They are good people.
March 12, 2020
I am a past client of this provider
It helped heal my child.
The nurse was great and the service setting up was awesome.
March 09, 2020
I am a past client of this provider
When my son needed their service, I would look forward to them coming. They were wonderful nurses. They knew what they were doing. They would always reach out for new technology to find new ways to make it less painful for him. They made me feel like they really cared. They didn't want to be poking him a lot. They found a vein most of the time in one try, and I loved that.
They're professional and sensitive and respectful towards their clients. They're phenomenal and patient. They never made us feel like we were a drain on them.
February 21, 2020
I am a past client of this provider
It was a horrible experience. They could have followed through with what they promised. Have more checks and balances.
Improve communication with the family. There was no monitoring of what was going on. She was going behind our backs. I knew she had another job before BrightStar Care knew. All her patients knew.
February 13, 2020
I am a current client of this provider
They are really easy, fast, and make everything comfortable for me.
They listen to me when they deliver the medicine, and the nurses are really good.
January 18, 2020
I am a current client of this provider
The nurse is great. Everything she did was over and beyond expectations.
I appreciate the nurses. They should train the people in the office better.
January 14, 2020
I am a current client of this provider
They are very responsive, and my mother really likes her.
We really like our caregiver. She fits right into the family.
December 16, 2019
I am a current client of this provider
I have to have them. My nurse is very pleasant, clean, and punctual.
My nurse is excellent.
December 11, 2019
I am a current client of this provider
They make things easier because I'm able to get infusions in my home.
They could improve the office management.
October 09, 2019
I am a current client of this provider
They help me with my range of motion, bathe me, get my food, and make sure the home is clean.
They do a good quality job, and they are very caring.
September 12, 2019
I am a current client of this provider
He is able to check my blood pressure and things of that nature.
The guy that comes and checks up on everything for me is great, and I am very happy to have him.
September 09, 2019
I am a current client of this provider
They have helped the most being understanding.
I like that they are considerate.
July 23, 2019
I am a current client of this provider
He has dementia, so he wouldn't understand everything, but they made him feel comfortable. He started looking forward to who was coming, and he developed a relationship with them.
They are very thorough, and they help to guide me through. They made me feel like they could handle anything. They answered my phone 24/7. If something happened, they always had a solution for me.
July 12, 2019
I am a past client of this provider
There was one thing I asked to be done, which was that the toilets stayed clean every day, and that means that you take the cleaner inside, instead of just wiping it with some toilet paper.
They could do a little bit more than the minimum.
June 17, 2019
I am a current client of this provider
They could do a little more cleaning around the house.
They could improve their housecleaning skills.
May 23, 2019
I am a current client of this provider
They help me with the physical therapy. They help me understand and know how to walk.
I do not know the agency. I only know the people that come out. They know how to do their job. Everything from my home health aide to my nurse is outstanding.
April 10, 2019
I am a past client of this provider
They were very compassionate and helpful if my wife needed something, and they showed up on time.
I liked the people.
March 08, 2019
I am a current client of this provider
They have helped me by being able to change caregivers when requested.
They have quick responses. I would say that whenever I have questions there is someone I can talk too.
February 11, 2019
I am a past client of this provider
I pick up the trash on the back of the truck and when I jumped off a car hit me.
They came and helped me get through my exercises.
October 22, 2018
I am a current client of this provider
They have helped me with the treatment, but I don't know if the treatment has been that great.
They have done a good job for me, I have been very happy with them.
August 27, 2018
I am a current client of this provider
They have made our lives easier by cooking meals and helping them do household chores.
I like that the ownership is active in running the business. They get back to me very quickly and have been very flexible with the people that they have been sending to my parent's house.
July 25, 2018
I am a current client of this provider
I think that the attitude and eagerness to initiate a relationship and care for her has been very good. They help the most by initiating care when they are not asked.
They could provide more training to new hires before sending them out.
July 12, 2018
I am a current client of this provider
She does everything from ordering my supplies to getting my treatments.
I have had no challenges with the care providers. They are amazing.
June 22, 2018
I am a current client of this provider
They do what I need done. They are always available for me.
They are very good because they are pleasant. They take me anywhere and do anything I need them to do at my house.
June 18, 2018
I am a current client of this provider
I'm waiting right now for them to send down orders to have me transferred to another hospital for surgery and it seems to be taking a long time.
April 11, 2018
I am a current client of this provider
They are very obliging to what I want done. They do any task I want them to do. They do quite a bit of work for me, which makes things a lot easier for me because I can't get around well to do things.
December 06, 2017
I am a current client of this provider
I would recommend BrightStar Care because the caregivers have been punctual. Most of the caregivers are very good. Having the caregivers has been an extremely big help in both of our lives.
About BrightStar Care Grapevine / Keller
BrightStar Care is a full-service non-medical and medical healthcare company. We offer the full continuum of in-home healthcare, from companion / sitter services through skilled nursing care. Services include in-home assessment, bathing & hygiene assistance, meal preparation, blood draws, medication assistance and more! All services supervised by our Director of Nursing. All care providers are drug tested, licensed, bonded, insured, and undergo comprehensive criminal history and background checks. Please call us for a complimentary consultation. Making more possible is what we're all about.
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