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BrightStar Care of Keller

770 Rufe Snow Drive Suite 600, North Richland Hills, TX 76148

(800) 558-0653

Verified Partner

4.6

(53 reviews)

Offers Home Care
Top rated on Caring.com

2019, 2020

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Reviews of BrightStar Care of Keller in North Richland Hills, Texas

4.6

(53 reviews)

    Top rated on Caring.com

    2019, 2020

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Kristopher M

    5

    July 11, 2024

    I am a current client of this provider

    They took charge of ordering the wound care supplies. I like that Nurse J has been extremely professional.

    Laura B_37

    5

    March 18, 2024

    I am a past client of this provider

    The caregiver treated my husband good. I liked BrightStar Care because they are very responsive.

    Christopher G_10

    5

    February 22, 2024

    I am a past client of this provider

    It is tremendously helpful. My therapist is really good.

    Kiljuana D

    4

    November 16, 2023

    I am a past client of this provider

    They should actually have a stronger line of communication. They should make sure that the nurses show up.

    Ivan L

    5

    October 5, 2023

    I am a current client of this provider

    The physical therapy gives me a lot of advice and is supportive, as well as the nurse. I like this company because whenever you have a question, they do as much as they can to help you out and explain what you need.

    Eric M_8

    5

    August 7, 2023

    I am a current client of this provider

    The communication with my nurse is really good. She is always prompt timely and helpful. My nurse is really good about communicating with me. She is great with the care and gives me a lot of advice and guidance.

    Anonymous_6826

    5

    July 10, 2023

    I am a current client of this provider

    She has jumped in and helped when the others couldn't come. The owner is friendly and very nice.

    Dianne W_3

    5

    June 10, 2023

    I am a current client of this provider

    They are here and know what they're doing and help him get through the day or night. I like that they try their best to get people here that we need and remove those we can't use.

    Joe L_20

    5

    January 10, 2023

    I am a current client of this provider

    I like that the owner also came by the home to help assist with mom in the home. I like the team and people. We never have to question if mom was taking care of.

    Janet H_26

    5

    November 8, 2022

    I am a past client of this provider

    It was a good fit. They did everything they could do.

    Allen G_1

    5

    July 8, 2022

    I am a current client of this provider

    We would have both already died if we did not have them. I really like that they are reliable and they adjust to our needs. They are well a run and smart origination.

    Deborah B_12

    5

    May 7, 2022

    I am a current client of this provider

    They have done everything. The professionalism in the care is so great. They want to make sure they are providing you with caregivers that fit your needs.

    Rashee

    5

    April 6, 2022

    I am a current client of this provider

    They come and help with things like changing him and the sheets. I like that they have made my mom's life easier by taking care of my dad.

    Carisa A

    4

    February 7, 2022

    I am a current client of this provider

    I appreciate the attitude of the caregiver. They could improve their flexibility on scheduling.

    Catherine U

    5

    October 6, 2021

    I am a current client of this provider

    It is a lifesaver right now because they are helping me get through my cataract surgery. I have already recommended them to others. So far, what I've needed hasn't been very complicated. However, I feel the staff is well trained and does a good job.

    Karen B_36

    5

    September 27, 2021

    I am a current client of this provider

    It frees up some time for me. I trust them and they have excellent services. There is peace of mind and I can go to the grocery store. They have very good prices. I have done that already. I like that they respond very quickly and they are very professional. Their people are professional.

    Sandra F_7

    5

    June 11, 2021

    I am a past client of this provider

    They were dependable. Our caregiver was very dependable, and was always there when she said she would be. She did a great job with my husband. She was also prompt.

    Colin S

    5

    April 27, 2021

    I am a past client of this provider

    They helped us the most by sending someone out to help us manage our time. I like that they were very responsive to us.

    Bob B_14

    4

    February 17, 2021

    I am a current client of this provider

    They are keeping him cleaned up. It would be nice to have people to come out on bad weather days and on Sundays.

    Tyler L_1

    5

    January 21, 2021

    I am a past client of this provider

    It was easy to set up appointments and they just came to my place. I liked that the nurses were nice and it was really easy to set up.

    Debbie G_2

    5

    January 14, 2021

    I am a current client of this provider

    They have helped me by sending the nurse. I love my nurse and the hiring of her has been good.

    Tiffany P

    5

    November 20, 2020

    I am a current client of this provider

    They are very convenient. I like that I haven't had any issues.

    Don L_9

    4

    November 11, 2020

    I am a current client of this provider

    I am not able to get by without them. They can have more contact with their patients.

    Glenn Richard M

    5

    September 11, 2020

    I am a current client of this provider

    They do light house work. I like the people. They are excellent and are very helpful.

    Tina S

    5

    August 24, 2020

    I am a current client of this provider

    My nurse has been with me for three years. She is like family for me. I would tell others that BrightStar Care is family oriented.

    Glenda G_1

    5

    August 11, 2020

    I am a current client of this provider

    I am getting much better thanks to them. The staff that comes to my house is helpful.

    Lorri H

    5

    June 13, 2020

    I am a current client of this provider

    They are here when I need them and are very good. Everyone is very knowledgeable and friendly.

    Fernando S_1

    5

    June 9, 2020

    I am a current client of this provider

    BrightStar Care helped the most in my rehab and the cleaning of my wound. Everything was good I didn't have any problems with BrightStar Care.

    Gary C_7

    5

    May 18, 2020

    I am a current client of this provider

    They keep me walking. I feel better every month so I know they are helpful. They are helpful and follow through. They manage to get things done.

    Michael S_28

    4

    April 9, 2020

    I am a current client of this provider

    It really doesn't impact me that much. They are just here for 30 minutes. They are good people.

    Dylan C

    5

    March 12, 2020

    I am a past client of this provider

    It helped heal my child. The nurse was great and the service setting up was awesome.

    Elena G

    5

    March 9, 2020

    I am a past client of this provider

    When my son needed their service, I would look forward to them coming. They were wonderful nurses. They knew what they were doing. They would always reach out for new technology to find new ways to make it less painful for him. They made me feel like they really cared. They didn't want to be poking him a lot. They found a vein most of the time in one try, and I loved that. They're professional and sensitive and respectful towards their clients. They're phenomenal and patient. They never made us feel like we were a drain on them.

    Dawn C_2

    1

    February 21, 2020

    I am a past client of this provider

    It was a horrible experience. They could have followed through with what they promised. Have more checks and balances. Improve communication with the family. There was no monitoring of what was going on. She was going behind our backs. I knew she had another job before BrightStar Care knew. All her patients knew.

    Kenia C

    5

    February 13, 2020

    I am a current client of this provider

    They are really easy, fast, and make everything comfortable for me. They listen to me when they deliver the medicine, and the nurses are really good.

    Rena W

    4

    January 18, 2020

    I am a current client of this provider

    The nurse is great. Everything she did was over and beyond expectations. I appreciate the nurses. They should train the people in the office better.

    Shelly H

    5

    January 14, 2020

    I am a current client of this provider

    They are very responsive, and my mother really likes her. We really like our caregiver. She fits right into the family.

    Juan M_1

    5

    October 9, 2019

    I am a current client of this provider

    They help me with my range of motion, bathe me, get my food, and make sure the home is clean. They do a good quality job, and they are very caring.

    Barbara W_10

    5

    September 12, 2019

    I am a current client of this provider

    He is able to check my blood pressure and things of that nature. The guy that comes and checks up on everything for me is great, and I am very happy to have him.

    Phyliss C

    5

    July 23, 2019

    I am a current client of this provider

    He has dementia, so he wouldn't understand everything, but they made him feel comfortable. He started looking forward to who was coming, and he developed a relationship with them. They are very thorough, and they help to guide me through. They made me feel like they could handle anything. They answered my phone 24/7. If something happened, they always had a solution for me.

    Lynne R

    4

    July 12, 2019

    I am a past client of this provider

    There was one thing I asked to be done, which was that the toilets stayed clean every day, and that means that you take the cleaner inside, instead of just wiping it with some toilet paper. They could do a little bit more than the minimum.

    Eleanor R_2

    4

    June 18, 2019

    I am a current client of this provider

    They could do a little more cleaning around the house. They could improve their housecleaning skills.

    Barbara C_25

    5

    May 23, 2019

    I am a current client of this provider

    They help me with the physical therapy. They help me understand and know how to walk. I do not know the agency. I only know the people that come out. They know how to do their job. Everything from my home health aide to my nurse is outstanding.

    John U

    5

    April 10, 2019

    I am a past client of this provider

    They were very compassionate and helpful if my wife needed something, and they showed up on time. I liked the people.

    Juan F_1

    5

    March 9, 2019

    I am a current client of this provider

    They have helped me by being able to change caregivers when requested. They have quick responses. I would say that whenever I have questions there is someone I can talk too.

    Miguel G_1

    5

    February 12, 2019

    I am a past client of this provider

    I pick up the trash on the back of the truck and when I jumped off a car hit me. They came and helped me get through my exercises.

    Leo F_1

    4

    October 22, 2018

    I am a current client of this provider

    They have helped me with the treatment, but I don't know if the treatment has been that great. They have done a good job for me, I have been very happy with them.

    Kurt K

    5

    August 27, 2018

    I am a current client of this provider

    They have made our lives easier by cooking meals and helping them do household chores. I like that the ownership is active in running the business. They get back to me very quickly and have been very flexible with the people that they have been sending to my parent's house.

    Lossie H

    4

    July 25, 2018

    I am a current client of this provider

    I think that the attitude and eagerness to initiate a relationship and care for her has been very good. They help the most by initiating care when they are not asked. They could provide more training to new hires before sending them out.

    Jessica W

    5

    July 13, 2018

    I am a current client of this provider

    She does everything from ordering my supplies to getting my treatments. I have had no challenges with the care providers. They are amazing.

    LaDawn G

    5

    June 22, 2018

    I am a current client of this provider

    They do what I need done. They are always available for me. They are very good because they are pleasant. They take me anywhere and do anything I need them to do at my house.

    Sherrie M

    3

    June 18, 2018

    I am a current client of this provider

    I'm waiting right now for them to send down orders to have me transferred to another hospital for surgery and it seems to be taking a long time.

    Mary S

    5

    April 11, 2018

    I am a current client of this provider

    They are very obliging to what I want done. They do any task I want them to do. They do quite a bit of work for me, which makes things a lot easier for me because I can't get around well to do things.

    Gerald M

    4

    December 7, 2017

    I am a current client of this provider

    I would recommend BrightStar Care because the caregivers have been punctual. Most of the caregivers are very good. Having the caregivers has been an extremely big help in both of our lives.

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    About BrightStar Care of Keller in North Richland Hills, Texas

    BrightStar Care of Keller offers a wide variety of high-quality services—from in-home care to medical staffing. If you are looking for a trustworthy care provider or staffing partner in the Keller, TX area, please contact us. We’re here 24/7 to help you get started.

    We accept some insurances, worker's compensation, VA, and long-term care insurance.

    Map of BrightStar Care of Keller

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