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(800) 558-0653

BrightStar Care Frisco and Carrollton Carrollton, TX

1930 E. Rosemeade Parkway, Carrollton, TX 75007

(800) 558-0653 (Caring Family Advisor™)

4.55

(38 reviews)

Offers Home Care
Top rated on Caring.com

2019, 2020, 2021

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BrightStar Care Frisco and Carrollton
BrightStar Care Frisco and Carrollton
  • Top rated on Caring.com

Carrollton, Texas 75007


4.6

(38 reviews)


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Home Care

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HomeWell Care Services - Carrollton, TX

Carrollton, Texas 75007



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Reviews of BrightStar Care Frisco and Carrollton in Carrollton, Texas

4.55

(38 reviews)

    Top rated on Caring.com

    2019, 2020, 2021

    Theresa M_5

    3

    January 17, 2020

    I am a past client of this provider

    The biggest problem is when they wouldn't show up. There were two things. They didn't have enough backup if someone called off. The caregivers brought her dinner, and I didn't like that.

    Stacey R

    5

    January 17, 2020

    I am a current client of this provider

    They help the most by making sure that I need to be taken care of is taken care of. They also make sure that I don't have any issues. They are very professional, are caring, and they communicate when they will be here.

    Peggy H

    5

    January 13, 2020

    I am a current client of this provider

    They help me with the things that I can't do. They provide care.

    Libby R_1

    5

    December 16, 2019

    I am a current client of this provider

    I think they try harder, instead of giving up. It depends on where they live. They have been great for us.

    Deborah L_4

    5

    December 10, 2019

    I am a current client of this provider

    The most helpful thing is the nurse knowing what she is doing. I love the nurse that comes out and gives me my infusion.

    Diego G

    5

    November 14, 2019

    I am a past client of this provider

    She had a companion who understood what she was going through. They are easy and quick.

    Joyce _3

    5

    November 9, 2019

    I am a past client of this provider

    They were there when they said they would be. My family selected them.

    Helen R_7

    5

    October 21, 2019

    I am a current client of this provider

    They are very understanding and knowledgeable. They are very efficient, and they will inform me of what they are going to do.

    Bill _3

    4

    October 8, 2019

    I am a current client of this provider

    It has a minimal impact because all they do is bathing, toileting, to providing relief for my wife. I like their professionalism.

    Billie _1

    5

    September 12, 2019

    I am a current client of this provider

    They have helped my mother the most by cleaning her apartments and providing companionship. They take a weight off of me. I like that they are flexible, and they have a really good staff, especially the caregiver we have right now.

    Michelle _2

    5

    September 10, 2019

    I am a current client of this provider

    When they are here, it is my time rest. They will text me or write down notes when my mother has gone to the bathroom. I just like the consistency because my mom has dementia. It has worked out with the caregiver.

    Mary D_17

    5

    September 10, 2019

    I am a current client of this provider

    My son is able to go to school and not miss a bunch of school. They can come to us on weekends. He's able to participate more fully in life. They could improve the communication between them and the pharmacy.

    Tom K_5

    4

    August 20, 2019

    I am a current client of this provider

    They didn't do a lot of chores around the house, like vacuuming. The people who come here to help are very nice people.

    Regina G

    4

    August 20, 2019

    I am a current client of this provider

    They could make my life easier by having more communication. I would like them to improve the communication, and they could do better with emailing.

    Carole H_1

    5

    August 13, 2019

    I am a current client of this provider

    They have definitely helped me because they are very congenial and easy to work with. I like that they are always on time. They come when they say they are going to, and I have had other health problems. They stay concerned about them and work accordingly.

    Amy _2

    4

    July 24, 2019

    I am a current client of this provider

    They are available, accessible, and flexible. They are professional.

    Anonymous

    5

    July 24, 2019

    I am a current client of this provider

    They make sure someone is there. They keep her children informed. I get texts and emails, and I get updated.

    Linda G_2

    4

    June 14, 2019

    I am a current client of this provider

    It was minimal impact. I had to sit there for 6 hours, but that was part of the treatment. The nurse was first rate. I would like to see the communication improved on the front end.

    Heather E_1

    4

    May 13, 2019

    I am a past client of this provider

    They were a God-send. I was at the point where I didn't know what to do, and someone recommended them to me. They are 24/7 and have different levels of care that can be provided. I really liked knowing that there was someone available all the time.

    Darlene D_1

    5

    May 13, 2019

    I am a past client of this provider

    They assisted me in and out of the shower, with my food, and to and from the emergency room. They were outstanding. They were caring and they cared about me. The caregivers wouldn't let me do anything I wasn't supposed to do, because I tried to do a lot of things I wasn't supposed to. They went by the book perfectly.

    Carol _10

    5

    May 13, 2019

    I am a current client of this provider

    They are always prompt and cheerful. They are very responsive to any requests I have.

    Kirthiga S

    4

    March 14, 2019

    I am a past client of this provider

    I needed a caregiver with more experience. They can be consistent with one caregiver.

    Kerri N

    5

    March 8, 2019

    I am a current client of this provider

    They come to the house to do infusions several times a week, which makes it easier so I don't have to leave the house. They are on time and do what they say they will.

    Bonnie08

    5

    March 6, 2019

    I am a current client of this provider

    Brightstar has been a blessing for me the last 2 1/2 years. I have had wonderful sitters and continued support the entire time. I would highly reccommend their services for any level of care. Brightstar has been a life saver for me! I needed their services because my husband has dementia and uses a walker.

    Anita _1

    4

    February 8, 2019

    I am a current client of this provider

    They are good about showing up on time. I don't like that they also charge me when I have an emergency and don't have the time to remember to call out within 24 hours.

    Vinai M

    3

    January 18, 2019

    I am a past client of this provider

    We only used them briefly because it was causing more problems. They can be more flexible to the needs of the client and the family. The caregiver did not get along well with my mom.

    Arthur W

    5

    November 21, 2018

    I am a current client of this provider

    They are here every morning when he gets out of bed and they work with his therapist. They do whatever we need done. They are dependable and willing to find the right person to suite you. If they send someone I don't like, they will send someone new.

    Linda H_3

    5

    September 27, 2018

    I am a current client of this provider

    They helped relieve my mom so she could leave her husband. They have been very nice.

    Jeanette E

    4

    September 24, 2018

    I am a current client of this provider

    The caregivers need to do better in doing more things. They do this log in on the internet, and a lot of times they cant log in because the internet takes forever, and I'm paying for the time it takes to log in. The CNAs need more training

    Bob C

    4

    August 24, 2018

    I am a current client of this provider

    It has been positive so far. It gives me an opportunity to be away. The scheduling is difficult with them.

    Speedy P

    5

    August 14, 2018

    I am a current client of this provider

    The caregivers are dedicated to their jobs. They give my loved one detailed attention. BrightStar Care lives up to the reputation we've heard. They certainly know their business.

    Carol _2

    5

    July 13, 2018

    I am a current client of this provider

    They have made life easier because I have a bad heart and COPD, so I get tired easily. The aide makes sure that I have the groceries that I need. I had contact with the management in the beginning and they were very helpful. The nurse has been helpful and informative. The aide comes once a week and they do anything I ask them to do and they are very pleasant.

    Mary H_38

    5

    May 25, 2018

    I am a current client of this provider

    The caregivers have been really reliable and they interact very well with my loved one. The two caregivers that I've worked with have been wonderful.

    Mary S

    4

    May 21, 2018

    I am a current client of this provider

    They keep my mother busy and do her speech therapy and keep her engaged. They make sure that my mother is eating and drinking water and going on walks. They are very consistent and caring.

    Kim N

    5

    April 11, 2018

    I am a current client of this provider

    They are reliable and trained the employees to understand the needs of the client. We appreciate their help so much. It's good to know that someone is taking good care of him.

    Shirley L

    5

    March 16, 2018

    I am a past client of this provider

    I would definitely refer them. They were always on time and all of the caregivers were qualified, capable, and compatible with my husband. I had another company before BrightStar Care and they were not the best fit for us. From the first moment that we had BrightStar Care, it just felt right to have them. I could not take care of my husband by myself. He was much larger than me and needed full-time help to take care of him. The caregivers were strong, well qualified, and trained, so they knew what to do and when to do it.

    Barbara M

    4

    November 29, 2017

    I am a current client of this provider

    I have met several ladies that have come out from BrightStar Care that went above and beyond in understanding and providing for my loved one's needs. The services help my loved one get to her appointments, and do little things like help write things down.

    Urusa K

    4

    July 27, 2017

    I am a current client of this provider

    BrightStar Care is a good company because they've sent someone for whatever I've needed. The services have helped the most by helping my autistic child. The caregivers just take care of him.

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    About BrightStar Care Frisco and Carrollton in Carrollton, Texas

    BrightStar Care Frisco and Carrollton is a Senior Care provider in Carrollton, Texas that offers residents Home Care services. Contact BrightStar Care Frisco and Carrollton for more details on services and rates.

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