Exceptional! Katrina is professional, efficient, & caring. My caregivers are phenomenal - prompt, accommodating, & personable. I couldn’t ask for more.
Comfort Keepers of Austin, TX
Offers Home Care
7 Reviews
Call
(800) 973-1841
Reviews of Comfort Keepers of Austin, TX
Home Care Reviews for Comfort Keepers of Austin, TX
September 07, 2020
I am a current client of this provider
August 12, 2020
I am a current client of this provider
My Mother was recovering from being ill and needed a little extra attention and I live out of state. I saw an ad for CK in the middle of the night on Facebook. I called on a Thursday morning and spoke with Katrina, did a virtual visit on Friday, met the caregiver on Saturday and she started on Monday and I was able to fly home with peace of mind on Tuesday. The entire process was easy, the paperwork was electronic which made everything easy with COVID19. Our caregiver, Annie had an exceptional work ethic, she takes the initiative of doing things around the house to help our Mother - without being asked. Most of all, she has an amazing talent of being compassionate, caring, assertive without being aggressive with our Mother. My Mother needs to exercise and Annie will ask her "would you like to pedal on the chair bicycle", my Mother says "no" and Annie says "how about 5 minutes"....guess what she is pedaling. We have been with CK for 4 months and I am more pleased that we made the decision to go with CK. Annie exceeds our expectations, always on time or early, reliable, never missed a day.
October 02, 2018
I am a current client of this provider
I've had such an excellent experience with Comfort Keepers over the last year that I want to recommend this company to others.
Travis Smith and his team are extremely competent, nice, and courteous to work with. They have provided my elderly Mother with a sweet and fantastic caregiver that is professional, reliable and trustworthy.
Ginger Mitchell
February 08, 2018
I am a current client of this provider
Comfort Keepers provided immediate response to my need for respite care for my husband who had a sudden onset of dementia. The caretaker was calm and kind. The office staff was efficient and sure to inform me of any changes in the scheduling.
January 09, 2018
I am a current client of this provider
We have been using Comfort Keepers since 7/17 for my parents. Donna is their current caregiver. She keeps their house immaculate and helps keep their personal needs met. Mom does not have to ask or show her where anything goes. She takes charge and gets everything done that is needed. She is always jolly and joking a very uplifting spirit. She is an angel. She watches over Mom & Dad as if they were her own family. It is so refreshing and gives my brothers and I all peace of mind, knowing they are well cared for. So thankful to have her with them and so thankful she has fit in so well. She does a fantastic job and always with a smile. Big pat on the back for Donna she is AWESOME.
November 20, 2017
I am a current client of this provider
We're using Comfort Keepers for my mother. They're doing some in-home care, light housekeeping, taking her to run errands, and being alongside her when I can't be. They've been great.
Provider Response
Hello Jen - We're so grateful for the opportunity to work with your mother. She's a delight!
November 07, 2017
I am a past client of this provider
I was very pleased with the two individuals who cared for my husband. Both were caring and attentive. I had no reservations about leaving him in their care.
Provider Response
Thank you for the recognition! We understand that trust is critical in our line of work. So we go to great lengths to find and train caring and attentive staff. That way, family members have peace of mind that their loved ones are in good hands when they're away. We'll share this positive feedback with the team. Thanks again!
About Comfort Keepers of Austin, TX
Comfort Keepers caregivers travel to clients' homes, independent and assisted living facilities, hospitals, and just about anywhere we're needed. Services include meal preparation, laundry, light housekeeping, grocery shopping and errands, transportation, medication reminders, personal services, and most other non-medical activities. All of our caregivers are carefully screened, rigorously trained, and fully insured. Service can be set up for a few hours a week, up to 24/7.
Top 3 Reasons to Choose Comfort Keepers: (1) Pick your own schedule (few hours a week to 24/7). (2) Rates on a sliding scale. (3) No long-term commitment.
Setting up Care is Fast and Easy: (1) Call Us. A senior advisor will listen to your needs and schedule a time to meet in person for a free in-home assessment - within 24 hours if needed. (2) In-Home Assessment. You will meet with your care coordinator to design a custom schedule and care plan and match you with a compatible, qualified caregiver. (3) Care Begins! Your care coordinator will arrive with your caregiver the first day to make introductions and review the plan of care one last time with you and your caregiver.
Comfort Keepers is locally owned and operated by Travis M. Smith. He knows from experience the difference caregivers can make. Travis’ grandmother suffered from dementia for many years. In the later years, she needed 24/7 assistance, and it was too much for his family to handle.
With the help of some very special caregivers, Travis’ grandmother passed the way she wanted to—with dignity and in the comfort of her own home. Travis remembers what it was like to be on the client side of caregiving. Every day he strives to maintain an experience for Comfort Keepers clients and their families that would make his grandmother proud.
Give us a try; you'll be glad you did!
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Services and Amenities of Comfort Keepers of Austin, TX
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- Range Of Services Extra: Interactive Caregiving, Safety Technology
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Residency Confirmation
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
- Training Areas Extra: Bloodborne Pathogens, Interactive Caregiving, Hipaa Privacy, Hipaa Security, Infections Control And Prevention, Workplace Safety
Payment options
- Insurance
- Check
- Payment Options Extra: Ach (Bank Transfer), Debit Card
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Home and Community Support Services Agency #016918
