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Home Helpers Home Care of Germantown
5865 Ridgeway Center Pkwy Suite 300, Memphis, TN 38120
Community Reviews and Comparisions
Featured Review
Thomas D_18
5
|
March 3, 2026
I like that the agency came through for me when I needed a one-time help situation. I didn't have any help, and they were helpful. They made it positive by setting the service up quickly and easily.
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About Home Helpers Home Care of Germantown in Memphis, Tennessee
At Home Helpers Home Care, we provide top-quality senior caregiver services in Germantown, TN, and the surrounding areas. Our team of professional and compassionate caregivers is carefully selected and trained to ensure they can meet each senior’s unique needs. We understand that every individual has different requirements, and our caregivers are trained to adapt to these needs and provide personalized care.
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Reviews of Home Helpers Home Care of Germantown in Memphis, Tennessee
Thomas D_18
5
|
March 3, 2026
I like that the agency came through for me when I needed a one-time help situation. I didn't have any help, and they were helpful. They made it positive by setting the service up quickly and easily.
Larry D_15
5
|
February 5, 2026
They were always on time and very friendly with my wife. They always did what we asked them to do, and my wife was very satisfied with them.
Shirley H_27
5
|
February 5, 2026
I like that they are accurate and accommodating. It has helped me a lot, mentally and physically. It makes me feel like I have someone in my corner.
Altous L
5
|
February 5, 2026
They are happy to accommodate any changes that need to be made. Their people do what needs to be done. They always have someone to do what needs to be done. Whatever it is, they are ready to do it.
Provider Response
Anonymous_1740058947
5
|
January 16, 2026
I like the staff they have right now for my mother's care. The social life helps a lot. The caretaker she has now is absolutely wonderful.
Frances R_3
5
|
January 16, 2026
I like that Home Helpers has always been prompt and on time for me. They have helped the most with just coming here for what I need and the caregivers do what I need as well.
Peter K_15
5
|
January 5, 2026
I like that they are always courteous and on time most of the time, and how they interact with Annette. They are very attentive of her.
Provider Response
Genell H
5
|
January 5, 2026
I like that the agency has provided the services needed. The services have helped take a lot of stress and pain away from me.
Lee L_1
5
|
December 17, 2025
They are responsive and stay in touch. They help by adjusting their schedule to match our schedules.
Anonymous_1765462281
5
|
December 11, 2025
I find them easy to work with. They ease my burdens.
Tina M_13
5
|
December 5, 2025
They are very good about giving coverage if the caregiver is out. They show up.
Pam G_8
5
|
November 20, 2025
Their care was very good. The caregiver was polite and she did an excellent job helping me with the activities that I couldn't do after I came home.
Teri Q
5
|
November 12, 2025
They are consistent and reliable. She is very caring and consistent with care.
Jan M_7
5
|
November 7, 2025
I like that they are very responsive to my communication and they have quality caregivers. The have provided us with some really quality caregivers that have been able to provide us with high level consistent care that has really helped us.
Jon D_2
5
|
November 4, 2025
The staff is friendly and accommodating to schedule changes. The services are mandatory for her health.
Darrell S_7
5
|
October 8, 2025
We are happy with the services so far. We don't use the services every day, only as needed or in an emergency. Having the services is helpful and gives me a break.
Craig O_1
5
|
October 8, 2025
They are very responsive in multiple ways. When I email or call, the office gets back right away. I like the fact I can see the caregiving online. It's been quite helpful and I don't worry as much. My parents are able to relax more.
Anonymous_1759400648
4
|
October 2, 2025
I like that they aren't so huge that you don't feel important. They make you feel like they are going to do what they say they are going to do. I think they help, but my dad was kind of resistant to having care.
Zella H
5
|
September 24, 2025
I like the aides. It gives me time to rest. I don't have to worry about mom.
Anonymous_1756893548
5
|
September 3, 2025
I like the competence and friendliness. We couldn't get by without them.
Provider Response
Shandi B
5
|
September 3, 2025
I love the supervisor. Ms. Julia has been a great provider as well. As of recently, the scheduler Taylor has been informative. The provider has helped her the most with transportation.
Provider Response
Stacy G_3
5
|
July 11, 2025
The agency communicates and is very courteous. The agency is very friendly.
Provider Response
02 S
5
|
June 13, 2025
I like the consistency. We had the same person for a long time. The consistency thing is the best thing about it, and they are like family.
Provider Response
Kathy C_37
5
|
June 3, 2025
They did a really good job, were effective, and very helpful. They were all very professional and they were good with my husband.
Provider Response
Sally N_4
5
|
May 21, 2025
My mother is happy that the aide is helping her. Kristian has been helpful and my mom loves her.
Provider Response
Cindy B_32
3
|
May 2, 2025
They can be more consistent with caregiver assignment. The caregiver needs to be more reliable.
Provider Response
Barbara E_16
5
|
April 22, 2025
They allowed me to leave the house. They were very reliable in terms of scheduling.
Provider Response
Mitzi J
5
|
March 18, 2025
I call and tell them when I have to go to the doctor. I would be likely to recommend it but do not know anyone who needs it.
Deborah H_24
5
|
March 4, 2025
It made it much easier. They were really good. They were good to her.
Linda R_50
4
|
March 4, 2025
They offered to do everything for me, but I just need them for safety issues. They are friendly and helpful.
Gwendilyn (
5
|
February 4, 2025
They help the most with the reassurance that someone is there and keeping her in a daily routine. I like that they are responsive, flexible, they listen, dependable, and caring.
Services and Amenities of Home Helpers Home Care of Germantown in Memphis, Tennessee
Bonds & Insurance
- Is Bonded and Insured
Companionship & Escort Assistance
- Companionship Services
Family/Caregiver & Relocation Services
- Transitional Care
- Family Communication Services
Resident Requirements
- Allows Patient Transfers
Care Management Services
- Residency Confirmation
Transportation & Shopping
- Transportation Services for General Shopping
Staff Training & Qualifications
- Staff Driving Record Check
- Reference Checks
- Staff trained in memory care
Ambulatory Assistance & Accessibility
- Mobility & Wheelchair Assistance
- Transfer Assistance
Licensing & Inspections
- Sex Offender Checks
- Background Checks
Personal Care
- Toileting Assistance
- Dressing Assistance
- Bathing Assistance
- Personal Care Assistants
Therapies
- Stress Management
- Validation Therapy
Health Services
- Companion Care
- Memory Care
Fitness & Wellness Programs
- Fitness Opportunities
Additional Amenity Information
- Training Areas: First Aid and/or CPR, Emergency Procedures, Fall Prevention, Cooking and Special Diets, Hospice Care
- Payment Options: LTC Insurance, VA Benefits, ACH Payments
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