BrightStar Care Rock Hill

Offers Home Care and Home Health Agencies

105 Reviews
Call (800) 973-1841
BrightStar Care Rock Hill (800) 973-1841
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Reviews of BrightStar Care Rock Hill

105 Reviews Write a review

Home Care Reviews for BrightStar Care Rock Hill

October 27, 2020

By Bill _7

I am a past client of this provider

The young lady who came out to help her was fantastic. They are one of the best companies out there, and they have great people.

October 27, 2020

By David M_28

I am a past client of this provider

The care was good. With Covid, I couldn't visit my dad, so it was up to who was there to help him. They were very responsive in getting back to me, like getting things set up and helping with any questions I had.

October 19, 2020

By Christopher W_3

I am a current client of this provider

They help with my physical therapy. I like that they stay in touch.

September 24, 2020

By Thomas P_6

I am a current client of this provider

They are helping us with taking us to the doctor because we cannot drive now. I like them because they furnish us help.

September 23, 2020

By Macon L

I am a current client of this provider

Since she's under quarantine, I can't see her. They take care of any issues or needs she has. I like the people because the two nurses that come are competent and friendly.

September 15, 2020

By Emmett S_1

I am a current client of this provider

They meet together every four weeks, and they do an infusion. This agency is professional. They want to build a relationship.

August 10, 2020

By Shelley F

I am a current client of this provider

She helps the most with showering and folding clothes. I like that my caregiver is on time and is learning the things that I want her to do with out me telling her.

July 27, 2020

By George K_12

I am a current client of this provider

They are just helping me around my house. They supply me with somebody.

July 10, 2020

By Nicole W_3

I am a current client of this provider

They are there for my parents. They are able to listen, care, and help them out however they can. I really appreciate that they call and check in often. They keep us informed.

July 10, 2020

By Karen A

I am a current client of this provider

Just them being there to provide for him whatever he needs is wonderful. I like the quality of the caregivers and I like the care the staff displays for my father.

June 23, 2020

By Kathy J_1

I am a past client of this provider

It gives me rest time. I can get the same constant person.

June 17, 2020

By Nicholas M_1

I am a current client of this provider

The most helpful part of the services is if it wasn't for the services I wouldn't do it. I like that it is convenient, I don't have to go to any place, they come to me.

June 08, 2020

By Mary C_35

I am a past client of this provider

They did a good job and gave me a little me-time in the morning. She took some of the pressure off me. Our aides were very very good but we can't afford it. My husband had a long-term care policy and $100 for one hour is outlandish.

May 15, 2020

By Linda P_25

I am a past client of this provider

I always had a sense of comfort knowing someone was there with my mother. They were very compassionate.

May 11, 2020

By George H_10

I am a past client of this provider

She assisted with my IV that's for sure. They were pretty professional and efficient, and they did their job.

April 21, 2020

By Anonymous_3664

I am a past client of this provider

They sat with her on the weekends. They didn't charge you extra for coming on weekends.

April 09, 2020

By Alice P

I am a current client of this provider

My nurse is always on time and she will let me know if she is going to be late. I like the aide that comes to me.

March 16, 2020

By Liz T

I am a current client of this provider

She has to have twenty-four hour care, but they need to be more discreet. Some of the people that come in have outdoor voices and talk too much. Some stand back and wait to be told to do things.

February 19, 2020

By Anonymous_3343

I am a current client of this provider

They make my life easier. They give me more free time to do the things that I need to do. I like the way they work with me when I need them.

February 19, 2020

By Casimir B

I am a current client of this provider

They do a good job supervising and providing basic needs. They need to work with her to work on a coloring book rather than have her do it alone. The service is fine it is just that we have a lot of turnover with the workers. We are on caregiver number 6.

February 18, 2020

By Wade S_1

I am a current client of this provider

The shots help a lot. They helped when things were working. They stopped coming. Everything was going along fairly well, there was a problem with the insurance company, then they stopped returning my calls.

January 14, 2020

By Gloria T_2

I am a past client of this provider

Our experience with them was very short, but I will never forget the caregiver that took care of my mother. I liked that that everyone we were in contact with was very professional. I also liked that the owner and an RN came out to interview us. I liked that they cared about their employees. They were also very responsive.

January 13, 2020

By Karen C_10

I am a current client of this provider

They help with meals and just do some weekly things that I would have to do otherwise. It gives me more time for my family. I like that they are very caring.

December 18, 2019

By GIna S

I am a past client of this provider

I think they helped out the family the most. They explained things and gave us information on what to expect, so we weren't just walking in blindly. I liked the general philosophy of the agency and the care they provided for my father-in-law.

December 10, 2019

By Shannon L

I am a current client of this provider

I had no one to relieve me when she was in the hospital, but they came and made it possible for me to be able to go home and have a break. I like that they keep in contact with me.

November 19, 2019

By Anonymous_2768

I am a current client of this provider

I need them here because they help with my bandages. They do everything quickly.

November 14, 2019

By Angela H_5

I am a current client of this provider

The nurse is very organized and keeps up with everything. I like the nurses that they send out. They are all quality nurses.

November 13, 2019

By James K_16

I am a past client of this provider

They were very helpful. She appeared like she really cared for my loved one. They were very well trained. There was especially one lady who was outstanding with providing care for my mom while she was here.

October 23, 2019

By Joanne H

I am a past client of this provider

They took a lot of stress off of me, and the caregivers were good with my mother. I have nothing but good things to say about them. Everyone that we had from the agency was very good, which means that the agency screens their employees.

September 06, 2019

By Betty R_3

I am a current client of this provider

I do not have consistent caregivers right now. It has not relieved me as much I wanted to because I still have to supervise them a lot in the mornings. The caregivers have been reliable. They show up on time.

September 06, 2019

By Paul C_9

I am a past client of this provider

They came out and worked with me. They just did their job and left.

September 06, 2019

By David M

I am a current client of this provider

They send qualified people out to me. I like that they come to my house.

September 06, 2019

By Madeleine D

I am a current client of this provider

I am no longer able to drive. Because of that, I am not very social, so the interaction with the caregivers have filled that void. I have recommended them. I like the caregivers that they have sent out for me, and I like the professionalism in the office.

August 22, 2019

By James W_19

I am a past client of this provider

They offer and show care and concern for my loved one. I was very well pleased. I like everything. The service was great, and the people were outstanding. I want to use them again for my mother.

August 19, 2019

By Anonymous

I am a current client of this provider

They could improve the consistency of the caregivers on the weekends. I like the quality of the caregivers that help.

August 08, 2019

By William T_6

I am a past client of this provider

They provided me with in-home care, and they were prompt. They came to my house and took care of me. Everyone was polite.

July 25, 2019

By Anonymous_2203

I am a past client of this provider

They were only there a couple days, but he needed them because he couldn't live alone. They were quick to respond, and everyone showed up on time. They seemed to care about what they were doing.

July 17, 2019

By Mary K_16

I am a current client of this provider

They have been flexible with my schedule, on time, and professional. I've never had any issues with any of the nurses. I like my home care nurse. I've had the same one for about three years now, and we've built a good relationship.

June 21, 2019

By Julie L_3

I am a current client of this provider

It helps when I get diffusions. I love my nurses because I don't have to sit there and get poked. They don't argue with me.

June 12, 2019

By Debra S

I am a current client of this provider

They take my mom to the bathroom and take care of hygiene in that aspect, and they give her her meals. They are very considerate and respectful towards my mom.

May 17, 2019

By Lynn P_2

I am a past client of this provider

They helped keep her medicine straight. They were very responsive. If I called them, they would call me right back.

May 17, 2019

By Steven S_5

I am a past client of this provider

They came and did his infusions. They could have more nurse training. Some of the nurses weren't able to stick him properly. He would get stuck 3 or 4 times then have to get someone else out the next day. He had to get infusions.

April 17, 2019

By Gail F_2

I am a past client of this provider

They took away all of the worry that I had being out of town and knowing that my parents were still being cared for. That is huge. They were very good. They did a very good job.

April 08, 2019

By Karen C_12

I am a past client of this provider

They were here that night when I took my mom home, they assigned us an excellent caregiver who arrived the next day, and I couldn't have asked for a better experience. I like that they were easy to work with. They sent someone to us the next day and they took care of all our needs in a crisis.

March 20, 2019

By Anonymous_1664

I am a current client of this provider

The caregiver does things that I cannot do, plus other things. The caregiver I have had in my home is very helpful and they anticipate my needs. They are nice and polite.

March 20, 2019

By Rebecca S_4

I am a current client of this provider

I don't have the mental stress of worrying about my loved one. They're very cooperative and try to work with my schedule. They try to meet the qualifications.

March 12, 2019

By Nancy _5

I am a current client of this provider

They were there when we needed them and were good caregivers. My mother felt comfortable with them. I like that they were able to start fairly immediately and I didn't have to give notice when they were done, and they were good caregivers.

February 22, 2019

By Vera T_2

I am a current client of this provider

The agency can make my life easier if they could have been there. We were granted only so much for two hours a day. I don't think they gave me all the hours that I was entitled to and they also called the same morning and then I had to make different arrangements so that there were people taking care of my mom.

January 24, 2019

By Jonathan K

I am a current client of this provider

They help by being the eyes and ears for me. They are a resource to tell me what is going on. They help with daily living. I like the staff, their responsiveness, and the price.

January 11, 2019

By Cynthia L_2

I am a past client of this provider

They indeed helped me but the most help came in by providing respite care for my mom. That was where most of the value went because they took care of the things that she would have to do. The communication with the office and who is coming needs to improve. We had to call day-to-day to get updates on whether or not someone was coming.

December 14, 2018

By Kristopher K

I am a current client of this provider

It gives me freedom to go out and get other things done without worrying about problems at home. If I had Evelyn every day, it would be better.

December 13, 2018

By Betty P_6

I am a current client of this provider

It takes up time, but it is well worth it. They have good service.

November 06, 2018

By Sheri B_1

I am a current client of this provider

My caregiver is very flexible with my schedule and is willing to work with me. I have been using them for over two years now and have never had an issue with the caregiver or the office staff.

October 30, 2018

By Katherine A_2

I am a current client of this provider

They have made my life easier. They take care of me and do everything they can to help me have a normal life. They have been absolutely wonderful and they provide caregivers that help me with my needs.

September 24, 2018

By Constance R

I am a current client of this provider

They remind him to get up and walk and drink, which is helpful. They also take my dogs out for me and if anything else happened, they would be right there for him. Everyone has been very attentive. Even though I had a problem with not having the nurse twice, they have been very kind and listened. I haven't had any problems since.

September 18, 2018

By Mary M_1

I am a current client of this provider

They have helped me a lot because I have a lot of doctor appointments. I wouldn't be able to go out without having someone with my daughter. I feel safe leaving my daughter with the caregivers.

August 30, 2018

By Anonymous

I am a past client of this provider

She was very ill. They pretty much did what they were supposed to do. They need to have more trained nurse assistants.

July 24, 2018

By Anonymous

I am a current client of this provider

The caregiver really doesn't understand anything. On my life, they could be less greedy. They don't have to charge what they do. They could not be so greedy with their prices.

July 13, 2018

By Diane H

I am a past client of this provider

The caregiver that came did a good job with taking care of Andrew's medicine. She would leave me a note to let me know what my loved one did while I was gone. I had a good feel with what was going on. They have the scheduler doing things right now and things are being followed through on. There are no problems, but we had some times when the scheduler didn't send a caregiver.

June 21, 2018

By Craig P

I am a past client of this provider

In caring for my father, my family was able to go about our daily lives and get the rest we needed knowing he was taken care of. The caregivers that BrightStar Care employs are well vetted. Everyone that walked through our doors was highly competent.

June 06, 2018

By Sylvia A

I am a current client of this provider

They allow me to get out of the house. I like the people that have come out because they are clean, neat, and presentable. They act professional unlike other services that I have received in the past.

May 29, 2018

By Pamela W

I am a current client of this provider

They have definitely been a help for my loved one. He thought he would be able to handle himself, but after a few days he was very appreciative. I can always depend on them, they are a top notch company.

May 21, 2018

By Lenore E

I am a current client of this provider

I have had no problem with them at all. Everything that I ask her do, she does. I am very happy with BrightStar Care. They come and do everything that i have asked them do to.

May 15, 2018

By William C_15

I am a past client of this provider

The caregiver that stayed for longer periods of time cooked for us, which was very helpful. They were reliable, and the caregivers we had were always punctual and adaptable.

April 30, 2018

By Lori W

I am a current client of this provider

Their office staff has been very responsive and helpful, but a few times the caregivers didn't show up. It gives several hours that I don't have to take care of my mom and and I can get my life going.

April 27, 2018

By Mary H_23

I am a current client of this provider

They're organized, efficient, dependable and reliable, and they do a good job with matching the client with a caregiver. I'm a daughter who's able to go back to work.

April 25, 2018

By Anonymous

I am a current client of this provider

They're always on time, and they're really compassionate. Some of them go beyond what they're supposed to. They do the things that I can't do for myself. They help in the kitchen, bedroom, and the bathroom.

April 19, 2018

By James M

I am a current client of this provider

I have appreciated the promptness and knowledge of my nurses. I don't have to travel to another location like a doctor's office or infusion clinic for my infusion therapy.

April 19, 2018

By Thomasine "

I am a past client of this provider

The caregiver was courteous, she did everything she could for my loved one. She often arrived late, but she always made up her time. I was just completely satisfied with BrightStar Care because our caregiver went out of her way to take care of my loved one.

April 18, 2018

By Brenda C_7

I am a current client of this provider

They are very good at working with me and helping me schedule. When I have to cancel because of my mother's heath, they are very understanding. I am very satisfied with BrightStar Care. I use them when I need to run errands, and I am trying to use them more.

April 06, 2018

By Ginna B

I am a current client of this provider

BrightStar Care is responsive to my needs. Everyone in the office staff is totally charming, pleasant, and easy to work with. The caregivers stay awake. I have them on a night shift. I go to bed, and they take care of my husband.

December 08, 2017

By Marsha E

I am a past client of this provider

BrightStar Care has dependable caregivers. The caregivers would provide wound care and were there to talk to my loved one and be there for her.

December 08, 2017

By Kimberly T

I am a current client of this provider

BrightStar Care is efficient, and they provide quality service. I do not have to rely on anyone to help me out. BrightStar Care is very convenient.

December 06, 2017

By Rose G

I am a current client of this provider

I would recommend BrightStar Care because the caregivers are on time and very helpful. BrightStar Care made my life easier by helping me with personal hygiene, like giving me my baths.

November 27, 2017

By Clark C

I am a current client of this provider

BrightStar Care sends wonderful caregivers who work very hard. BrightStar Care frees me up. My dad is difficult to take care of and with BrightStar Care, I do not have to stay home all the time.

November 27, 2017

By Donnye C

I am a past client of this provider

BrightStar Care provides great service and takes care of anything. BrightStar Care made my life easier because I'm a disabled veteran, and can't do a lot of the things that my loved one needed.

November 17, 2017

By Raymond C

I am a current client of this provider

BrightStar Care is competent, punctual, and personal, and dresses professionally. BrightStar Care helps me with my medication.

November 16, 2017

By Walter C

I am a current client of this provider

BrightStar Care is a good company to hire because they try to work with their clients.

November 15, 2017

By Paul J

I am a current client of this provider

I think the man I talked to at BrightStar Care was honest, and I liked the way they come in with the nurse and paid attention to my medications. He was attentive. I am paralyzed from the waist down, and my attendants have been very, very good about taking care of me.

November 15, 2017

By Anonymous

I am a current client of this provider

I don't know if I would recommend BrightStar Care because they don't have enough people. I wouldn't say they are horrible, they just must not have enough people. We haven't really been able to get what we needed. It kind of made it a little more difficult.

November 08, 2017

By Wetonia C

I am a current client of this provider

I would tell others that BrightStar Care is a good company and they care about their clients. BrightStar Care has provided services like giving my mother a bath.

October 25, 2017

By Anonymous_732

I am a current client of this provider

I would tell a friend BrightStar Care does what they say they will do and the people are very professional. BrightStar Care makes life easier because I have someone in during the day helps a whole lot. My loved one is not able to stay alone.

October 25, 2017

By Carolyn P_1

I am a current client of this provider

BrightStar Care handles everything with compassion and efficiency. BrightStar Care has helped my father through the last days of his life.

October 24, 2017

By Chantay B_1

I am a past client of this provider

BrightStar Care is a very professional company, and their caregivers are very skilled at what they do. BrightStar Care has made life easier because I don't have to worry about my sister's care while they are there.

October 23, 2017

By Hilda F_1

I am a past client of this provider

BrightStar Care's caregivers were very caring. My wife was very pleased with all of her caregivers that came to help care for her.

October 19, 2017

By Eric T

I am a current client of this provider

BrightStar Care has great flexibility with my schedule. The caregiver seems to know how to take care of my baby.

October 19, 2017

By Andrew N_1

I am a past client of this provider

BrightStar Care was very responsive when we would call them. For the time my mother received BrightStar Care's services, she was out of it. However the services allowed me to sleep at night and have some mental relaxation.

October 13, 2017

By Cindy H_6

I am a past client of this provider

I would refer BrightStar Care to others because of their search for the proper caregiver for us. The services provided to us by BrightStar Care afforded us the caregiver who was the perfect match for us.

September 28, 2017

By Colleen H

I am a current client of this provider

BrightStar Care is amazing. The employees are compassionate and outgoing not only for the patient, but also for the family. Knowing that BrightStar Care is caring for my mother takes the stress off my shoulders so I can work and do the things I needed to do.

September 28, 2017

By Dale H_2

I am a current client of this provider

The caregivers are nice. BrightStar Care provides services. They provide companionship.

September 26, 2017

By Dixie G

I am a current client of this provider

BrightStar Care's caregivers are good people. BrightStar Care does my blood work so I don't have to go to the doctor.

September 19, 2017

By Shayne I

I am a current client of this provider

BrightStar Care is reliable. Knowing that we have quality care options and that we don't have to worry about that is a big relief.

September 18, 2017

By Gilbert T

I am a current client of this provider

I see no problems with the care and BrightStar Care gives excellent services. I only get help from BrightStar Care once a week. They give me an IV infusion.

October 30, 2013

By wilcom

I am a current client of this provider

The company has well qualified and trained professionals who can assist a loved one in dealing with Alzheimer's disease. The were always arrived on time, were concerned about the well being of my wife, and did everything they could to make my life easier, as the primary caregiver. I would recommend them to anyone, in need of assistance at their home, in managing someone suffering from Alzheimer's disease.

July 15, 2013

By ColbyCat

I am a current client of this provider

I called this agency to assess my dad and was very impressed with the professionalism and character of both the nurse and the owner. The quality of service was even more impressive. I know my dad is in great hands with BrightStar looking out for him. He has been recovering quickly due to the caring staff who look after him daily. We are so very thankful for all they have done. A Loving Daughter

July 23, 2012

By Appreciative in SC

I am a past client of this provider

I just read the reveiw and am quite surprised. My experience with Brightstar was incredibly positive. My Dad passed after a lengthy illness leaving my Mom on her own-she had her own health issues. I met with owner David S. a couple of times as we interviewed a bunch of caregivers. Brightstar was chosen. They cared for my Dad until he passed and also my Mom. Mom was so happy with them, when her health continued to fail, she would have no one other than Brighstar in her home. We lost Mom too, but I am so grateful to Brightstar for giving her such great care and comfort all thru both my Dad's and her own illnes. I am especially grateful to David S. for his professionalism, but most of all for giving me and my family comfort, and relief knowing my parents were in such good hands. I highly recommend Brightstart in Fort Mill/Rock Hill, SC. THANK YOU!!

June 21, 2012

By TinaR3

I am a current client of this provider

My family has mixed feelings about Brightstar in Rock Hill, SC. We have used them for a few years now for our mother who has dementia. They have provided us with caregivers that have ranged from lousy to excellent. I will say they always pull through with a body, even on short notice. One caregiver did something so negligent, that we considered pressing charges against the caregiver and the agency. Other caregivers were so great, we came to consider them a trusted integral part of the family. I think you just have to meet each caregiver yourself, and not rely totally on the agency's screening and training processes.
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