BrightStar Care Rock Hill

They provide assistance and care for my mom. I enjoy talking to them and they gave me answers. They are easy to work with.

They help me get into the shower. They are nice and respectful. The girls that have been coming out have been excellent.

It's not drug out, and they are on time. They are compassionate. They know what they're doing.

Being present helps a lot. They are punctual.

I like knowing someone is there with the client when I am not. I have never gotten an invoice and was still charged. They call late to see if I want care or not.

We really loved David and Steve. They helped with providing meals for him and feeding him. We were pleased with them, they did a good job for the most part. They were very helpful.

They have been able to send us the same sitter each time. I like that they are good to get back to me when we are scheduling a sitter.

I liked that they are very considerate. I would tell a friend that they are very caring.

They took a lot of pressure from me to help him. They were kind, generous and easy to work with.

They do day-to-day care for him like bathing. They have quality care and their caregivers are quality.

We had one particular caregiver that was well suited to his needs.

They helped me take care of my foot and ribs. They are on time.

They care for my father and take a burden off my family, this gives me more time to do other things. I like that they are very responsive of any need and take care of most issues.

The nurse from BrightStar helps me with my medication and appointments. It's convenient for me. I would recommend BrightStar Care because the caregivers keep up with my medication better than I do sometimes.

They make sure my insurance is up to date with the care. They send me good nurses to take care of me.

They have been good and helped most by lessening my load. They do therapy since I broke my left leg. I like the people that come over to help. Those are the only people I have met. They have been helpful.

It was helpful to have someone there to help with hospice. They all showed up on time and did their job and were very helpful.

They give me rest. I like the quality of people.

The agency could have provided a more highly trained CNA. The agency needs to have better trained staff.

The young lady who came out to help her was fantastic. They are one of the best companies out there, and they have great people.

The care was good. With Covid, I couldn't visit my dad, so it was up to who was there to help him. They were very responsive in getting back to me, like getting things set up and helping with any questions I had.

They help with my physical therapy. I like that they stay in touch.

They are helping us with taking us to the doctor because we cannot drive now. I like them because they furnish us help.

Since she's under quarantine, I can't see her. They take care of any issues or needs she has. I like the people because the two nurses that come are competent and friendly.

They meet together every four weeks, and they do an infusion. This agency is professional. They want to build a relationship.

She helps the most with showering and folding clothes. I like that my caregiver is on time and is learning the things that I want her to do with out me telling her.

They are just helping me around my house. They supply me with somebody.

They are there for my parents. They are able to listen, care, and help them out however they can. I really appreciate that they call and check in often. They keep us informed.

Just them being there to provide for him whatever he needs is wonderful. I like the quality of the caregivers and I like the care the staff displays for my father.

It gives me rest time. I can get the same constant person.

The most helpful part of the services is if it wasn't for the services I wouldn't do it. I like that it is convenient, I don't have to go to any place, they come to me.

They did a good job and gave me a little me-time in the morning. She took some of the pressure off me. Our aides were very very good but we can't afford it. My husband had a long-term care policy and $100 for one hour is outlandish.

I always had a sense of comfort knowing someone was there with my mother. They were very compassionate.

She assisted with my IV that's for sure. They were pretty professional and efficient, and they did their job.

They sat with her on the weekends. They didn't charge you extra for coming on weekends.

My nurse is always on time and she will let me know if she is going to be late. I like the aide that comes to me.

They do a good job supervising and providing basic needs. They need to work with her to work on a coloring book rather than have her do it alone. The service is fine it is just that we have a lot of turnover with the workers. We are on caregiver number 6.

The shots help a lot. They helped when things were working. They stopped coming. Everything was going along fairly well, there was a problem with the insurance company, then they stopped returning my calls.

Our experience with them was very short, but I will never forget the caregiver that took care of my mother. I liked that that everyone we were in contact with was very professional. I also liked that the owner and an RN came out to interview us. I liked that they cared about their employees. They were also very responsive.

They help with meals and just do some weekly things that I would have to do otherwise. It gives me more time for my family. I like that they are very caring.

I think they helped out the family the most. They explained things and gave us information on what to expect, so we weren't just walking in blindly. I liked the general philosophy of the agency and the care they provided for my father-in-law.

I had no one to relieve me when she was in the hospital, but they came and made it possible for me to be able to go home and have a break. I like that they keep in contact with me.

I need them here because they help with my bandages. They do everything quickly.

The nurse is very organized and keeps up with everything. I like the nurses that they send out. They are all quality nurses.

They were very helpful. She appeared like she really cared for my loved one. They were very well trained. There was especially one lady who was outstanding with providing care for my mom while she was here.

They took a lot of stress off of me, and the caregivers were good with my mother. I have nothing but good things to say about them. Everyone that we had from the agency was very good, which means that the agency screens their employees.

I do not have consistent caregivers right now. It has not relieved me as much I wanted to because I still have to supervise them a lot in the mornings. The caregivers have been reliable. They show up on time.

They came out and worked with me. They just did their job and left.

They send qualified people out to me. I like that they come to my house.

I am no longer able to drive. Because of that, I am not very social, so the interaction with the caregivers have filled that void. I have recommended them. I like the caregivers that they have sent out for me, and I like the professionalism in the office.

They offer and show care and concern for my loved one. I was very well pleased. I like everything. The service was great, and the people were outstanding. I want to use them again for my mother.

They could improve the consistency of the caregivers on the weekends. I like the quality of the caregivers that help.

They provided me with in-home care, and they were prompt. They came to my house and took care of me. Everyone was polite.

They were only there a couple days, but he needed them because he couldn't live alone. They were quick to respond, and everyone showed up on time. They seemed to care about what they were doing.

They have been flexible with my schedule, on time, and professional. I've never had any issues with any of the nurses. I like my home care nurse. I've had the same one for about three years now, and we've built a good relationship.

It helps when I get diffusions. I love my nurses because I don't have to sit there and get poked. They don't argue with me.

They take my mom to the bathroom and take care of hygiene in that aspect, and they give her her meals. They are very considerate and respectful towards my mom.

They helped keep her medicine straight. They were very responsive. If I called them, they would call me right back.

They came and did his infusions. They could have more nurse training. Some of the nurses weren't able to stick him properly. He would get stuck 3 or 4 times then have to get someone else out the next day. He had to get infusions.

They took away all of the worry that I had being out of town and knowing that my parents were still being cared for. That is huge. They were very good. They did a very good job.

They were here that night when I took my mom home, they assigned us an excellent caregiver who arrived the next day, and I couldn't have asked for a better experience. I like that they were easy to work with. They sent someone to us the next day and they took care of all our needs in a crisis.

The caregiver does things that I cannot do, plus other things. The caregiver I have had in my home is very helpful and they anticipate my needs. They are nice and polite.

I don't have the mental stress of worrying about my loved one. They're very cooperative and try to work with my schedule. They try to meet the qualifications.

They were there when we needed them and were good caregivers. My mother felt comfortable with them. I like that they were able to start fairly immediately and I didn't have to give notice when they were done, and they were good caregivers.

The agency can make my life easier if they could have been there. We were granted only so much for two hours a day. I don't think they gave me all the hours that I was entitled to and they also called the same morning and then I had to make different arrangements so that there were people taking care of my mom.

They help by being the eyes and ears for me. They are a resource to tell me what is going on. They help with daily living. I like the staff, their responsiveness, and the price.

They indeed helped me but the most help came in by providing respite care for my mom. That was where most of the value went because they took care of the things that she would have to do. The communication with the office and who is coming needs to improve. We had to call day-to-day to get updates on whether or not someone was coming.

It gives me freedom to go out and get other things done without worrying about problems at home. If I had Evelyn every day, it would be better.

It takes up time, but it is well worth it. They have good service.

My caregiver is very flexible with my schedule and is willing to work with me. I have been using them for over two years now and have never had an issue with the caregiver or the office staff.

They have made my life easier. They take care of me and do everything they can to help me have a normal life. They have been absolutely wonderful and they provide caregivers that help me with my needs.

They remind him to get up and walk and drink, which is helpful. They also take my dogs out for me and if anything else happened, they would be right there for him. Everyone has been very attentive. Even though I had a problem with not having the nurse twice, they have been very kind and listened. I haven't had any problems since.

They have helped me a lot because I have a lot of doctor appointments. I wouldn't be able to go out without having someone with my daughter. I feel safe leaving my daughter with the caregivers.

She was very ill. They pretty much did what they were supposed to do. They need to have more trained nurse assistants.

The caregiver really doesn't understand anything. On my life, they could be less greedy. They don't have to charge what they do. They could not be so greedy with their prices.

The caregiver that came did a good job with taking care of Andrew's medicine. She would leave me a note to let me know what my loved one did while I was gone. I had a good feel with what was going on. They have the scheduler doing things right now and things are being followed through on. There are no problems, but we had some times when the scheduler didn't send a caregiver.

In caring for my father, my family was able to go about our daily lives and get the rest we needed knowing he was taken care of. The caregivers that BrightStar Care employs are well vetted. Everyone that walked through our doors was highly competent.

They allow me to get out of the house. I like the people that have come out because they are clean, neat, and presentable. They act professional unlike other services that I have received in the past.

They have definitely been a help for my loved one. He thought he would be able to handle himself, but after a few days he was very appreciative. I can always depend on them, they are a top notch company.

I have had no problem with them at all. Everything that I ask her do, she does. I am very happy with BrightStar Care. They come and do everything that i have asked them do to.

The caregiver that stayed for longer periods of time cooked for us, which was very helpful. They were reliable, and the caregivers we had were always punctual and adaptable.

Their office staff has been very responsive and helpful, but a few times the caregivers didn't show up. It gives several hours that I don't have to take care of my mom and and I can get my life going.

They're organized, efficient, dependable and reliable, and they do a good job with matching the client with a caregiver. I'm a daughter who's able to go back to work.

They're always on time, and they're really compassionate. Some of them go beyond what they're supposed to. They do the things that I can't do for myself. They help in the kitchen, bedroom, and the bathroom.

I have appreciated the promptness and knowledge of my nurses. I don't have to travel to another location like a doctor's office or infusion clinic for my infusion therapy.

The caregiver was courteous, she did everything she could for my loved one. She often arrived late, but she always made up her time. I was just completely satisfied with BrightStar Care because our caregiver went out of her way to take care of my loved one.

They are very good at working with me and helping me schedule. When I have to cancel because of my mother's heath, they are very understanding. I am very satisfied with BrightStar Care. I use them when I need to run errands, and I am trying to use them more.

BrightStar Care is responsive to my needs. Everyone in the office staff is totally charming, pleasant, and easy to work with. The caregivers stay awake. I have them on a night shift. I go to bed, and they take care of my husband.

BrightStar Care has dependable caregivers. The caregivers would provide wound care and were there to talk to my loved one and be there for her.

BrightStar Care is efficient, and they provide quality service. I do not have to rely on anyone to help me out. BrightStar Care is very convenient.

I would recommend BrightStar Care because the caregivers are on time and very helpful. BrightStar Care made my life easier by helping me with personal hygiene, like giving me my baths.

BrightStar Care sends wonderful caregivers who work very hard. BrightStar Care frees me up. My dad is difficult to take care of and with BrightStar Care, I do not have to stay home all the time.

BrightStar Care provides great service and takes care of anything. BrightStar Care made my life easier because I'm a disabled veteran, and can't do a lot of the things that my loved one needed.

BrightStar Care is competent, punctual, and personal, and dresses professionally. BrightStar Care helps me with my medication.

BrightStar Care is a good company to hire because they try to work with their clients.

I think the man I talked to at BrightStar Care was honest, and I liked the way they come in with the nurse and paid attention to my medications. He was attentive. I am paralyzed from the waist down, and my attendants have been very, very good about taking care of me.

I don't know if I would recommend BrightStar Care because they don't have enough people. I wouldn't say they are horrible, they just must not have enough people. We haven't really been able to get what we needed. It kind of made it a little more difficult.

I would tell others that BrightStar Care is a good company and they care about their clients. BrightStar Care has provided services like giving my mother a bath.

I would tell a friend BrightStar Care does what they say they will do and the people are very professional. BrightStar Care makes life easier because I have someone in during the day helps a whole lot. My loved one is not able to stay alone.

BrightStar Care handles everything with compassion and efficiency. BrightStar Care has helped my father through the last days of his life.

BrightStar Care is a very professional company, and their caregivers are very skilled at what they do. BrightStar Care has made life easier because I don't have to worry about my sister's care while they are there.

BrightStar Care's caregivers were very caring. My wife was very pleased with all of her caregivers that came to help care for her.

BrightStar Care has great flexibility with my schedule. The caregiver seems to know how to take care of my baby.

BrightStar Care was very responsive when we would call them. For the time my mother received BrightStar Care's services, she was out of it. However the services allowed me to sleep at night and have some mental relaxation.

I would refer BrightStar Care to others because of their search for the proper caregiver for us. The services provided to us by BrightStar Care afforded us the caregiver who was the perfect match for us.

BrightStar Care is amazing. The employees are compassionate and outgoing not only for the patient, but also for the family. Knowing that BrightStar Care is caring for my mother takes the stress off my shoulders so I can work and do the things I needed to do.

The caregivers are nice. BrightStar Care provides services. They provide companionship.

BrightStar Care's caregivers are good people. BrightStar Care does my blood work so I don't have to go to the doctor.

BrightStar Care is reliable. Knowing that we have quality care options and that we don't have to worry about that is a big relief.

I see no problems with the care and BrightStar Care gives excellent services. I only get help from BrightStar Care once a week. They give me an IV infusion.

The company has well qualified and trained professionals who can assist a loved one in dealing with Alzheimer's disease. The were always arrived on time, were concerned about the well being of my wife, and did everything they could to make my life easier, as the primary caregiver. I would recommend them to anyone, in need of assistance at their home, in managing someone suffering from Alzheimer's disease.

I called this agency to assess my dad and was very impressed with the professionalism and character of both the nurse and the owner. The quality of service was even more impressive. I know my dad is in great hands with BrightStar looking out for him. He has been recovering quickly due to the caring staff who look after him daily. We are so very thankful for all they have done. A Loving Daughter

I just read the reveiw and am quite surprised. My experience with Brightstar was incredibly positive. My Dad passed after a lengthy illness leaving my Mom on her own-she had her own health issues. I met with owner David S. a couple of times as we interviewed a bunch of caregivers. Brightstar was chosen. They cared for my Dad until he passed and also my Mom. Mom was so happy with them, when her health continued to fail, she would have no one other than Brighstar in her home. We lost Mom too, but I am so grateful to Brightstar for giving her such great care and comfort all thru both my Dad's and her own illnes. I am especially grateful to David S. for his professionalism, but most of all for giving me and my family comfort, and relief knowing my parents were in such good hands. I highly recommend Brightstart in Fort Mill/Rock Hill, SC. THANK YOU!!

My family has mixed feelings about Brightstar in Rock Hill, SC. We have used them for a few years now for our mother who has dementia. They have provided us with caregivers that have ranged from lousy to excellent. I will say they always pull through with a body, even on short notice. One caregiver did something so negligent, that we considered pressing charges against the caregiver and the agency. Other caregivers were so great, we came to consider them a trusted integral part of the family. I think you just have to meet each caregiver yourself, and not rely totally on the agency's screening and training processes.