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BrightStar Care Lehigh Valley Bethlehem, PA

118 E Broad Street, Bethlehem, PA 18018

(800) 558-0653 (Call a Family Advisor)

4.48

(74 reviews)

Offers Home Care
Top rated on Caring.com

2019

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Reviews of BrightStar Care Lehigh Valley in Bethlehem, Pennsylvania

4.48

(74 reviews)

    Top rated on Caring.com

    2019

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Michael L_15

    5

    February 6, 2024

    I am a current client of this provider

    I like that they take me to appointments. I like the aid I have.

    Athena P

    5

    December 27, 2023

    I am a current client of this provider

    Making her feel comfortable. They are friendly and personable.

    Nyson W

    5

    November 27, 2023

    I am a current client of this provider

    I like their communication the most. They are responsive and are cautious on how they provided care during the pandemic.

    Jacqueline H_2

    5

    November 17, 2023

    I am a current client of this provider

    They keep up and check in to make sure I'm satisfied. They are very efficient and they will screen the caregivers.

    Candace T_1

    5

    October 6, 2023

    I am a current client of this provider

    It's been a positive experience because I didn't even know there was a service for something I was already doing for my father. I get decent pay, and if I need certain supplies they always have it available. I like BrightStar because they're always there to help. I haven't run into any professional problems.

    Nicole M_8

    5

    September 22, 2023

    I am a current client of this provider

    It really helps me when they are here and diligent and on time. I like that they sent me a good nurse.

    Allen G_7

    5

    September 15, 2023

    I am a current client of this provider

    It helps a lot when they come. They wash laundry and provide companionship. I like that they really cater to your needs. Any need you have, they are right there for you when you need them.

    Christopher O_1

    5

    August 4, 2023

    I am a current client of this provider

    I really like the wellness checks that come in for me. I appreciate the thoroughness, and they are able to get every arranged for me right away.

    Jomek K

    5

    July 15, 2023

    I am a current client of this provider

    They have provided me with an awesome nurse and she's wonderful. I recommend them because if I have any issues, they address them.

    Judith S_14

    5

    July 7, 2023

    I am a current client of this provider

    It was absolutely wonderful and mom was in constant pain, and they would keep her company. The woman who came were absolutely wonderful. My husband and I got some rest.

    Michael B_54

    5

    June 22, 2023

    I am a current client of this provider

    They are working to increase their presence with my dad as he has needed it. I like that they are providing caregivers who are helping my dad with everything.

    CIndy G

    5

    June 14, 2023

    I am a past client of this provider

    It was very short term, but it definitely made life easier. It helped us on work days so that the client wasn't alone. I liked the owner of the franchise. She was very informative and had experience on both sides.

    Joel C_2

    5

    May 8, 2023

    I am a current client of this provider

    My caregivers have helped me the most by providing my prescription services on time. I like that BrightStar Care is in constant contact with me.

    Anonymous_7271

    4

    April 21, 2023

    I am a current client of this provider

    They have helped the most with me getting a shower. They could improve with scheduling, if there is a change they could get that through.

    Sharon B_39

    5

    April 18, 2023

    I am a current client of this provider

    They provide excellent care and help with my medications, and help with a lot of things. I like the caregivers.

    Susan F_40

    5

    February 28, 2023

    I am a past client of this provider

    I like the fact that the caregiver was timely, and the time worked for both of us. They worked around my schedule. The caregiver provided excellent care, and everything she did followed sanitary methods.

    Anonymous_3829

    5

    February 6, 2023

    I am a current client of this provider

    Anything I need, they get right on it. They do not hesitate. I like everything about BrightStar Care. They are very good and provide everything I need.

    Henry V

    5

    December 8, 2022

    I am a current client of this provider

    If there is a problem, they call and let me know and ask my care is going. They keep me informed on what is going on.

    Brenda P_11

    5

    October 11, 2022

    I am a current client of this provider

    They keep in contact in case the aides can't make it or if there's some issue. The aides are really good with my mom.

    Leah S_1

    4

    September 21, 2022

    I am a current client of this provider

    The most important thing they do is being here on time. Right now, the caregiver is working out fine, but in the past they were not very dependable.

    Teresa S_3

    5

    September 7, 2022

    I am a current client of this provider

    They allow me to get out of the house. I like the availability they offered.

    Rafael S_2

    5

    June 14, 2022

    I am a current client of this provider

    They are very communicative and able to answer any question. I like that they are attentive to the client in need.

    Denise M_12

    5

    April 25, 2022

    I am a current client of this provider

    They have helped him with his exercises. They have incredibly good care. They do everything well.

    Anonymous

    4

    February 9, 2022

    I am a current client of this provider

    I'm a quadriplegic, the girls that I have now help me function. They send a lot of people that say they can do things and they can't. They should test them before they send them.

    Deborah P_8

    4

    December 8, 2021

    I am a current client of this provider

    The aide stay with my husband when I go to work. I am not used to people staying in my house. The Owner came and spent time with us. The aides are consistent.

    Sigmond N

    5

    October 6, 2021

    I am a current client of this provider

    The caregivers are always on time and do exactly what I need them to do. They are very caring about their clients.

    Lonnie B_1

    5

    September 25, 2021

    I am a current client of this provider

    They have helped us the most by providing us with 24/7 care. I would tell a friend that they send excellent aides.

    Kimberly B_3

    5

    August 19, 2021

    I am a current client of this provider

    They make my life workable. I like that they are responsible and caring.

    Craig D_3

    5

    August 11, 2021

    I am a current client of this provider

    It has given me some peace of mind and makes my life easier. They are very good to respond to me.

    Jermane S

    3

    July 14, 2021

    I am a current client of this provider

    Without having anyone, I am out of luck. I need a warm body present. They can have people show up when scheduled and to leave or arrive on time.

    Betty K_8

    5

    June 22, 2021

    I am a current client of this provider

    They help most by providing care 12 hours a day, 7 days a week. I like the people. I get along really well with my caregiver who is here 12 hours a day.

    Damian N

    5

    June 2, 2021

    I am a current client of this provider

    Someone helps her out around the house and is there for her when she needs them. I like that they are flexible with hours. Their pricing was competitive.

    Kim B_10

    5

    May 13, 2021

    I am a current client of this provider

    She couldn't be there without them. I like that the person who runs it.

    Jose M_1

    5

    March 24, 2021

    I am a past client of this provider

    The biggest problem that I had, which is not really their problem, is that my mother mostly speaks Portuguese. She speaks very little English. Brightstar found people who speak Spanish so they were able to partially understand her. There was a language barrier, but Brightstar did a good job. They are really good and everybody we had took care of my mom really well. They were all good. They all cared for my mom well.

    Philip G

    5

    February 20, 2021

    I am a current client of this provider

    She has a great ability to anticipate what I need. They need to clone the one person that comes once a week.

    John H_44

    5

    January 15, 2021

    I am a current client of this provider

    I could probably have done most of the things, although it would have been very slow. It was good service. They showed up on time and did what she was supposed to do. She was pleasant and personable.

    Anonymous_4473

    4

    January 8, 2021

    I am a current client of this provider

    They help him out and they do what we need them to do. They have had a lot of people who haven't shown up.

    Shawn D

    5

    November 11, 2020

    I am a current client of this provider

    I am disabled and they help me out with things. I appreciate the owner and the staff. Teresa the owner of the company, has been great to me and I want to support her.

    Anonymous_3940

    2

    August 21, 2020

    I am a current client of this provider

    They could show up. They are not reliable.

    Pamela S_7

    4

    July 16, 2020

    I am a current client of this provider

    The most helpful part are the aides that do their job well. They could have better communication if a caregiver is calling off.

    Benjamin S

    5

    June 9, 2020

    I am a current client of this provider

    Their kindness and care has impressed me most. They are concerned and answer my questions.

    Yeirelys D

    5

    April 22, 2020

    I am a current client of this provider

    They help with medication and make sure we have it. BrightStar Care is responsible and they follow up.

    Ruthanne_1

    5

    February 21, 2020

    I am a current client of this provider

    They are doing all they can, but my loved one is not too interactive. The company has friendly, reliable caregivers.

    Anonymous_3370

    4

    February 13, 2020

    I am a current client of this provider

    The most helpful thing has been having someone to watch him 24/7. They have had issues in the past with coverage, and I have had to reach out several times to make sure proper meds are given and that the action points are properly enforced.

    Vitalis C

    4

    January 22, 2020

    I am a current client of this provider

    It has been helpful because sometimes I have to leave the house to go places to get medicine, run errands, or go to the doctor, so I like having someone here with him. I have been having problems with the girls not showing up. They are working on it to trying to handle it and rectify the solution.

    Mary Ellen P_1

    5

    January 14, 2020

    I am a current client of this provider

    I am bed bound, so she does everything for me. We have a very good caregiver.

    Anonymous_2804

    3

    November 11, 2019

    I am a current client of this provider

    They could have regular girls coming. You never really knew who was coming. They could get more people that can drive.

    Anonymous_2567

    2

    October 15, 2019

    I am a current client of this provider

    The agency changes the times without telling me. The quality of the care needs to be improved because the agency sent different caregivers the first few weeks, and other times, no one showed up.

    Sheri W

    5

    September 6, 2019

    I am a current client of this provider

    I can get around, go shopping, and get things done that I couldn't do before. My daughter is my caregiver, so I like her, but I also like the flexibility.

    Mary K_14

    3

    August 19, 2019

    I am a past client of this provider

    They impacted my life in a negative way. They could have had more knowledge of my limitations. Everything needs to be improved. The training is a number is just very poor. They were not taught how to do a lot of things.

    Roger T_1

    5

    July 10, 2019

    I am a current client of this provider

    I need them to care for my wife for all the ADLs. She is recovering from a stroke and she needs a lot of assistance. It helps me in being able to do things on my own. We have been pretty lucky with our aides being competent and caring.

    Doris B_2

    5

    April 5, 2019

    I am a current client of this provider

    The people that we get are polite. I like the people They pay attention to detail, to when they're supposed to be there, and stuff like that.

    Terry R_1

    4

    April 4, 2019

    I am a current client of this provider

    They help with house care and things like that. They seem to be very responsive.

    Curt S_1

    4

    March 12, 2019

    I am a current client of this provider

    It's working very well. They are dealing with some weather issues though, which has made it so caregivers haven't shown up. They are reactive to situations and professional. The owner seems to be knowledgeable and keeps everything in order.

    Kristina A

    5

    February 26, 2019

    I am a past client of this provider

    Every single time she was here she was on time and I liked that. I just really liked the person they sent over.

    Molly T

    3

    February 12, 2019

    I am a current client of this provider

    They have helped my loved one by providing nurses for them. I would like to see a different relationship between the management and employees and the clinical support they provide.

    Albert D_3

    3

    December 17, 2018

    I am a current client of this provider

    The services actually provide me more stress than relief. Yesterday, I received a call 15 minutes after the caregiver was supposed to be here informing me that they would be absent and would not have a replacement. I received that call while I was at work. They could decrease their turnover and improve their caregiver attendance rate.

    Anonymous_785

    5

    November 7, 2018

    I am a current client of this provider

    They are helping me so I can live independently in my apartment. There are a few difficulties because I need to have some transportation, but I think they are doing a great job.

    Salvatore M_1

    5

    October 19, 2018

    I am a past client of this provider

    They helped me by changing my husband because he was bed-ridden. They are a great agency. One of the nurses was really great.

    Jeanette H_4

    3

    September 18, 2018

    I am a current client of this provider

    They could get along better with me by not disrespecting me. They could better communicate with me in letting me know my schedule so I can know who is coming, and most importantly responding to no-shows quicker.

    Ann C_4

    5

    September 13, 2018

    I am a current client of this provider

    If I have to go somewhere, someone comes in, dresses me, and makes my breakfast. They are there all the time. They are there all the time. If someone can't make it, they provide somebody else.

    Darlene C

    4

    July 6, 2018

    I am a current client of this provider

    I wish they could have someone talk to me and visit with me more. She goes out to the other room all the time. I am in bed a lot. They are irritating. I wish they had people who could drive me places. I have a lot of doctor appointments.

    Janet H

    5

    June 22, 2018

    I am a past client of this provider

    They were very helpful. I don't think I would l have recuperated as fast as I did without them. My caregiver was very good. She made the meals and helped me get back on my feet.

    Charlotte J

    5

    May 24, 2018

    I am a current client of this provider

    They have one caregiver that comes five days a week and one caregiver coming on Saturday and Sunday. They do not change them and I like it. I like that they let me know if my caregiver is not coming. I also like that they come and check on me to make sure everything is okay and I like the owners.

    Barbara R_10

    4

    April 30, 2018

    I am a past client of this provider

    Most of the girls really cared for my mom. They could have backup when a caregiver cancels. The caregiver would cancel and I would have to take off work to care for my mother. They listened to my mom and what she wanted. They respected her.

    Barbara Bailey B

    4

    March 7, 2018

    I am a current client of this provider

    They aren't able to provide us many caregivers but they only give two caregivers twice a week. It is very satisfying to be able to do other activities while the caregiver is there to help my wife.

    Anonymous

    5

    December 14, 2017

    I am a current client of this provider

    BrightStar Care seems to do a good job. The services from BrightStar Care have made life easier by providing home health care.

    Loretta B

    5

    December 5, 2017

    I am a current client of this provider

    I would tell a friend that BrightStar Care is very kind and understanding. They work with me to work around problems that arise. My caregiver is wonderful, and has helped me a lot.

    Jill N

    4

    November 18, 2017

    I am a past client of this provider

    My caregiver was not helpful and scared me when she wouldn't come help me out of the shower. The services were very helpful, it's just that the scary incident in the shower scared me away from BrightStar Care.

    Diane

    5

    November 14, 2017

    I am a current client of this provider

    I would recommend BrightStar Care because we have been very happy with the services. The services help me not have to do the work for my husband and gives me a break.

    Michael N

    3

    November 7, 2017

    I am a current client of this provider

    BrightStar Care isn't reliable because they don't have enough caregivers. The caregivers help make meals for my loved one, and they make sure she is clean.

    Anonymous_154

    3

    October 23, 2017

    I am a current client of this provider

    I would hesitate to recommend BrightStar Care because I know people that have had them in the past and they do more for to her people. Some of the caregivers are more motivated. The service has helped me to shower. The caregivers could clean up a little more.

    Bernadine O

    5

    October 11, 2017

    I am a current client of this provider

    BrightStar Care is a smaller branch and it was nice that I got to meet the owner and a nurse that comes to visit us. BrightStar Care has good customer service. The most helpful aspect of the services is the security that I get to know that my mother is being taken care of and that I can call and see how well my mother is doing.

    Anonymous_357

    3

    September 19, 2017

    I am a current client of this provider

    I haven't been with BrightStar Care for very long. I am new with BrightStar Care. However, the caregiver that I had previous to the one I have now, I was familiar with. The current caregiver that I have now I am trying to establish a relationship of trust with.

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    About BrightStar Care Lehigh Valley in Bethlehem, Pennsylvania

    BrightStar Care Lehigh Valley is a Senior Care provider in Bethlehem, Pennsylvania that offers residents Home Care services. Contact BrightStar Care Lehigh Valley for more details on services and rates.

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