Home Instead - Portland East

Offers Home Care

33 Reviews
Call (800) 973-1841
Home Instead - Portland East (800) 973-1841

Reviews of Home Instead - Portland East

33 Reviews Write a review

Home Care Reviews for Home Instead - Portland East

July 22, 2020

By LOPat

I am a current client of this provider

HISC has been able to personalize services to address the changing needs of our elderly family member. Many thanks to our Care Coordinator for her creative solutions. The caregivers are experienced, competent, and caring. We are pleased with our relationship with HISC and recommend them highly.

July 21, 2020


I am a current client of this provider

The caregivers are all warm and provide my husband with much-needed companionship. Everyone is reliable, and we've always been treated like we matter, both by the office staff and the caregivers.

June 24, 2020

By Kris

I am a past client of this provider

My Mom was in a transistion point in dementia. She lives in an assiste living facility and needed one on one care during the day. Home Instead reacted quickly to the need and provided companions that interacted well with Mom. If they got feed back suggesting a given caregiver did not get a great response from my Mother they worked to find a companion who did. The communication with HomeInstead was good even in the middle of the Covid 19 pandemic. HomeInstead Is very competitive cost wise and are more reliable than others we have used or heard of from friends. That being said I urge anyone who is thinking of hiring outside care to review your budget and understand all the terms and financial implications. Home Instead was very good at explaining all the terms, rates and minimums.

June 18, 2019

By Pam

I am a current client of this provider

Consistent and reliable care as scheduled. Caregivers are good with elderly, take their time and don’t rush their client around. Excellent communication from main office.

May 30, 2019

By David

I am a current client of this provider

We are using Home Instead. So far, so good. They provide companionship and have sent a very good person. We have gotten this recommendation from a local medical school. They had recommended Home Instead as an alternative. We went with them, and we are very pleased. The caregivers are very competent. They come in Monday, Wednesday and Friday for three hours. I would certainly recommend them.

March 30, 2019

By Anna

I am a current client of this provider

Friendly, honest and knowledgeable helpers. Fun to be with. Eloisa was particularly helpful and went out of her way to do things to help me. I’d be happy to have either of them with me again on any day. Thank you.

October 09, 2018

By Joan

I am a past client of this provider

Very grateful for good, caring, and helpful service. Only able to use for one week cause mom fell and had to move. But Beaverton Office very helpful and informative.

April 18, 2018

By Dorothea

I am a past client of this provider

I was always impressed by the young people who came to my place to take care of me. I would certainly use the services of Home Instead again.

November 09, 2017

By RoxanneLO

I am a past client of this provider

Pat cared for my father-in-law for 8 weeks when his regular caregiver was recovering from a surgery. Pat is a real sweetheart! My father-in-law just adored her. She completed tasks as requested, kept me posted on progress, and treated him with loving care and she is a fantastic cook! Would definitely recommend her.

October 22, 2017

By friends and family of Anne

I am a past client of this provider

Home Instead Senior Care -- Portland East has been reliable and consistent over the four months we have received in-home care.

May 19, 2017

By murphy8904

I am a past client of this provider

I, literally, called on a Sunday afternoon and your on call person was at my house and delivered a caregiver the next day without hesitation and without histrionics. She was calm, professional and warm. You caregivers were punctual and did everything that was asked without complaint.

May 03, 2017

By Gary064734

I am a current client of this provider

Caring, considerate, and huge help for our family.

November 07, 2016

By Anonymous426333

I am a past client of this provider

We really liked the people that we've had for my mom from Home Instead. They're always on-time, reliable, pleasant, and useful. The staff does a good job and gives very good care.

June 17, 2016

By Donna C441365

I am a past client of this provider

Wonderful, caring support and reliable nursing service when we needed additional help for mom. She loved her caregivers.

February 25, 2016

By Reviewer124636050

I am a current client of this provider

We received excellent care for my husband when I couldn't be there or to allow me to have time off. Substitution were made when necessary to allow continual care.

February 25, 2016

By Debbie K.

I am a past client of this provider

Home Instead caregivers were extremely reliable and professional even in icy weather.

December 30, 2015

By Reviewer24

I am a past client of this provider

We had a very good and helpful experience with Home Instead. We certainly will call them when we are in need of their services again.

December 30, 2015

By Gilbert & Elizabeth Purdy

I am a current client of this provider

Effective and insightful caregivers. Efficient in all tasks.

September 28, 2015

By SB3

I am a past client of this provider

Our loved one was living in assisted living and working with hospice. We realized that the aides from the assisted living home were not doing the work that hospice was advising. We hired 24 hour care to be our eyes and ears when we could not be there. They helped us work with hospice to get the care our loved one needed. They were competent and caring and we could not be more pleased with the help they provided. A much needed service and one we were relieved to find.

January 21, 2015

By Joanne37

I am a friend or relative of a resident

My involvement with Home Instead was excellent. The way they were concerned and how the caregivers were doing. The caregivers were very professional on how they cared for my husband.

October 31, 2014

By Lois16

I am a current client of this provider

I appreciate sending caregivers as needed. I appreciate my caregivers, especially Joyce, who has been with me for 2 years. She is special.

June 27, 2013

By Dwight2

I am a current client of this provider

Home Instead and my caregiver are great! I am happy to have Cindy come and so glad I brought HISC in! They provide care for my wife and myself.

June 27, 2013

By Bobbie4

I am a current client of this provider

I want the world to know they are available! I found them through the VA and have been so grateful. I'm real happy. They provide care for my husband

March 14, 2013

By Mike22

I am a current client of this provider

The people from Home Instead Senior Care are doing a good job. They were really easy to hook up with and they seem very caring. They can provide minimal to full care service. We've been working with them for about three months now.

May 09, 2012

By sharinjoy

I am a friend or relative of a resident

We ahve used personnel from At Home Instead for the past 2 yers for my father-in-law and found the sreice excellent with good followthrough on requests, respect and compassion for him. At 85 it has ben difficult for him to accept other presences in his home, but he has come to love Cheryl and look forward to seeing her every Tuesday. She plays with his dog, eats breakfast with him and does his laundry. We are currently anticipating increasing her hours because of his decline.
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About Home Instead - Portland East

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Portland East

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Portland East

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