New Horizons In-Home Care Eugene, OR

Susan F_54

They provide care and make sure I don't fall. They provide me with good aides.

Warren B_3

I'm not worried about the service but it does seem expensive. It's easy for the caregivers. I would've loved to keep my one caregiver but she just left and I don't know why. I haven't used it very long. They're quiet, I'm not bothered. They're conscientious of turnover.

Jeff R_14

They help the most by helping me clean up and stay clean, and take care of my basic needs. I like that over time, they've been able to provide me with better and better caregivers.

Austin P_1

My caregiver helps me keep my house clean so I can get around. They are very helpful to me, and they try to match the caretakers well.

Charles S_41

They are giving me a better quality of life. The caregivers that we have are excellent. And if someone else gets what we have, they'll have an excellent caregiver.

Rachel D_6

They have helped the most with being willing to help me clean and just having someone there to talk with. I like that New Horizons has workers that have pleased me and are there to talk with me.

Joanna T_1

I'm very grateful for the help to get to the appointment and help with basic needs. I like that the last caregiver is great.

William H_41

They take me to the store and take me to handle my business. They call you and see what's going on and if your caregiver is showing up or if they are late. They always have back up.

Kristen F_2

My caregiver is the best; she helps with my errands, and I couldn't function without her. I love the caregiver they have sent me.

Georgia M_3

I need more help, but they are all working really well with her. Her case manager calls me when I request it. My mom has good care providers. They do a wonderful job. They call me if there's something new.

Lewis H_2

It helps just having someone there and being able to rely on them. The agency is reliable and always call me and update me.

Barbara T_21

I've had my caregivers for over a year now, and their sending me these girls has really helped me out. I really like the caregivers.

Edward G_11

The caregivers help me with whatever I need help with. I like the personality of the agency.

Jaxon W

The caregivers were significant and very helpful. We were very happy with the services and the caregiver was excellent.

William R_49

It is very helpful having some extra help. They are okay with communicating to us, but we have heard them having issues with communicating to our caregivers.

Charles R_20

They help me a lot. They help me cook. They do anything they need to do, and I don't have to tell them. I am happy with them.

Lorraine O_5

They have helped her when she was struggling. I like the caregivers they have sent us.

Derna W

I needed them to help me by thinking logically and ask before acting. They could not send quality caregivers.

Kathleen V_2

The agency is pretty thorough because when I have a question I get an answer. I like the quality of care.

Marilyn S_27

The services are helpful. They are really good, are always right there for you, and I really appreciate them.

Robert T_35

The caregivers and I had great compatibility. I like that they are very trustworthy.

Linda F_33

They encourage me every day to get up and do something. I like that the people are really kind and they're so helpful.

Eugene N

The care helps me with things I can't do myself. I like the caregiver I have.

Virginia G_15

The agency has made our experience positive by providing good caregivers who provide good care. I like that the agency has sent out good caregivers and is always on time.

Anonymous_1742231147

One of them was anxious to give me a bath, but it was a guy. Some of them tried. It is like they don't take value in what they do. It's like they don't think. They don't listen. It was so disappointing. They said that they would send me the copies of everything that I reported, and they didn't. They didn't hold any responsibility for what they did and what happened.

Richard S_69

The caregivers have done a very good job of providing daily presence for him and helping him out as best he will allow them. They should improve their communication from the agency office.

Anonymous_1742229481

They give us the caregivers that we want. I like the way they take care of things. They try to find us the service we need.

Chantell M

It had added quality of life to have their support. I like the communication. They are always on top of it. They have great communication with scheduling.

Dixie M_1

We have noticed that she is happier and out doing more things. The caregivers help with general cleaning and they help her with meals. They help provide companionship. We have been happy with the agency. I like their responsiveness, and things work really well with regular caregivers.

Robert T_43

The caregiver is very nice. They do good work.

Shirley H_19

Barbara does a lot of the housework for me I have a really good caregiver and all of them have been really good.

Christine D_17

I'm not very happy these days at all the caregiver I have now knows how to cheer me up and gently tell me to let things go. They are available by telephone really easily if I need to get ahold of them.

Michael T_34

It helps by giving me a break and getting him out of the house a little. They could have better training for their caregivers. One of the girls that comes is just a companion and I wish she was a little more on the caregiving side.

Karla T_1

I haven't liked them at all. They keep sending me new people that I have to train. They can't consistently send me the same person. I'm not physically able to keep getting up and training them.

Shana B

They could make her life easier by having more age-appropriate caregivers. I like that they are friendly and they're quick to correct any issues.

Anonymous_1739201286

Things that I can't do she does. I can't stand for very long. She can reach things I would have to climb a ladder for and I am scared of a ladder. I like their friendliness and willingness to help.

April B_1

I wouldn't be able to get stuff done without them. I like the way they make sure I have help.

Tammy H_13

I like the fact that all the workers have been wonderful. My issue is trying to get through to them. I recommended it because everyone sent out is respectful. If I have a problem or need to change my schedule, there isn't a problem.

Andrew J_3

The caregivers help with everything I need them to. I like that the aides have all been nice and good.

Anonymous_1738070249

When they are here it is wonderful and exactly what I need when they follow the task list. Some of them don't read the task lists. The office is not expressing the importance of the task lists. The office and the schedulers are not great. There is nothing wrong with their workers, it is the people in the office and the schedulers.

Anonymous_5855

I get too tired to maintain the house myself, so the help is much appreciated. I like the caregivers that I have right now and it is the only agency I know of so I would recommend them.

Mary L_87

They keep her in her own home and not in a facility is great for us. I would like them to do more housework.

Osiris B

It is very helpful and impactful. There isn't anything to improve. I like the caregivers we have.

Ronald C_12

The caregiver helps with housecleaning and preparing dinner. The agency has been able to send out young caregivers that do what I ask of them.

Debra S_16

They help me with driving, and grocery pickup. I like the caregivers that work for the company.

Vicki J

The most helpful part about the service is having someone do the things that I normally would do, but I get more time to do other things with my life. I like how clear they are with communication.

Gary H_28

I am missing an arm and a leg. They help me with anything I need. My mental health has improved a lot too. I like everything about the agency. There's a lot of love in that agency.

Thomas P_10

The caregivers can do things that I can't do in terms of bending and lifting. I like the people that are here. They get right to work.

Patricia S_67

The last couple of weeks have been good. It would be nice to check scheduling information online and have texting options. I recommend a friend because everyone has been responsible and reliable.

Kristina K_2

The communication has been great. They could find caretakers that can stick in a home.

Donna C_29

It improves me. They address my needs, and I like the staff they sent.

Gina F_1

It was kind that someone was able to assist me in getting things that I can usually do myself, but wasn't able to. I like that they are very thorough.

Kathleen M_39

They're accommodating. They have been really accommodating in terms of scheduling.

Larry C_22

The caregivers seem to be really good with people who have attitude issues. The agency's caregivers are very polite.

Anonymous_1733568957

Everything is working out great. I have like that I get the same person coming out all of the time now.

Anonymous_1733317128

They take care of things that we need. The care plan is for going out. The caregivers are not responsible with the mileage. They need to let us know if they can't drive beforehand.

Lee R_4

I like that the caregivers come in daily. I like the way the care works.

Floyd J_1

My father gets quality care and it gives me peace of mind. The care has been very nice and the caregivers are polite.

Gary M_30

They are dependable. They do what they say they will do. I am really happy with them.

Henry M_10

They kept him active and thriving to make his experience positive. I would recommend them because I love that the people that came to visit with him genuinely took care of him.

Shane B_1

I don't have to worry about coming to a dirty home. I like that my caregiver is reliable and safe. The call staff is wonderful.

Patricia R_28

The caregivers bathe me and I can't use my hands, so they wash my hair and dress me. I like that they always show up and my caregiver never takes a day off.

Marilee W

They have provided the necessary services. They are kind, work well with me, and provide what I need.

Richard C_53

I have a caregiver come three times a week and they are great. I would recommend the agency to everybody. They are really dependable.

Melissa W_8

The caregivers help me and make my life easier. The caregivers are really cool and always on time.

Michelle V_4

I can't get around because I have broken ribs and they help me. They have been taking good care of me.

Lola B_1

My house is clean, and I am happy about it. They are a good company.

Mary T_33

They help me with cleaning. I like that the caregivers do what I ask them to do.

Abigail O

I wish they would focus on my room. They hire friends and have good communication.

Anonymous_7050

They help with a little bit of everything. I finally got a permanent caretaker.

Gerrie H_1

They have helped me by helping me shower, clean my room, take my trash out, and do my laundry. I like the people they send out, they are friendly, and they do what you ask without any sass.

Elliott R

It impacts us a lot, but in a good way. They've made my life easier by providing us with a healthcare provider that meets our need. I like that this agency makes sure that it's easy to get a hold of anyone.

Londyn T

They take me on my normal everyday errands. They take of their clients well.

Aurita F

The caregivers help with meal prep and light housekeeping. I like that they could onboard and use our current caregiver.

Jamie T_3

They understand the basics of the help I need, and they are ready to help me without rushing me. I like that I can call them anytime day or night.

Joe C_18

They listen to you. They are friendly and helpful.

William H_37

They have had a positive impact on me by being a stress relief. I like the workers that they send to me.

Paula S_23

The caregivers that were good did a good job. It depends on the individual caregivers. The caregivers many times are late, and they have to get a substitute at the last minute. I have had several that I have had to tell not to come back. I have had one caregiver who was extremely condescending.

Jocelyne E

They help immensely. They can answer the phone more. They try to deal with problems.

Jill S_6

I can't take a shower by myself or stand up long enough to make a meal. I get really good care from them.

Anonymous_1727188798

I like that the caregivers can clean. I like that the caregivers are always on time, and they always show up.

James B_52

The service frees me up to take a break. The agency provides caregivers for my husband.

Brock L

They're thorough around my apartment. I would tell them that the people are friendly.

Marc L_3

They clean the bathroom and the kitchen. They do everything I need done. She makes food.

Marilyn S_25

My caregiver was efficient, and caring, and got the job done. I liked the care and sincerity of trying to find the right person to send out.

Anonymous_1726054631

The caregivers help with meal prep, and cleaning. They need to improve communication.

Arlo J

It doesn't take much to clean up and do the dishes, there isn't enough to do to keep someone busy for a long time. I like that they are helpful.

Allen W_7

They help me get dressed. They do a lot of the housework. All the services have been top-notch.

Debbie Lenaburg

New Horizons provides about 25 hours per week of in-home care. I had a stroke 9 years ago - my main caregiver provides emotional support, patience and encouragement as well cleans, organizes - all the things I'm not able to anymore. She's reliable and attentive - and my dog adores her!!!

Sheila E_1

They keep up with her medication and make sure she takes them on time. They treat her like a human.

Paul J_11

They have helped me the most with the caregiving. I like that I feel comfortable with them.

Anonymous_1724678670

The caregivers are knowledgeable. I like the people that they have sent.

Lori R_10

It has been positive, having the in-home care and helps that I need. I also like that there is someone here to talk too. I have had nothing but good experiences with the service.

Andrew H_8

They are very helpful. They have good caregivers.

Maralee F

There are a lot of things I cannot do because of injuries and strokes. They have given me great help.

Susan F_36

The providers help with running errands. I like that the caregivers help and do extra things for me.

April G_1

They clean and were comforting for me. They need better communicate with themselves.

Cindy H_30

Being able to give me some time to do what I need to do and help Cindy take her to appointments and see friends. We have two people working for us and one person is good, and the other one is not so busy when there is downtime and not taking initiative.

Susan L_42

The office staff has not gotten back to me about things that have been broken. They could offer more selective services.

Richard J_15

I wish I had more hours. I'm my dad's only caregiver, so they help me to get out of the house for 4 hours. I have had really good staff. But they should train the staff better--they don't all know how to vacuum, use a modern front loading washing machine or make a bed.

June W_9

The concern they have shown made our experience positive. I like the people they have selected for us.

Anonymous_4845

Dennis the caregiver does an outstanding job, but we only have him for 15 hours a week. They can have cross-trained staff, if the caregiver is absent we could have someone who could provide the same services for my grandpa.

Anonymous_1722336468

She has to have help. It is very important. Having a caregiver to help her is most important. The caregiver is great. However, the office staff is difficult to deal with.

David G_45

She takes care of her and I don't have to worry about her. The aide is very thorough.

Carolyn F_5

The caregivers they employ have made our experience positive. I would recommend them because they have great caregivers. My interactions with them have been great.

Sue G_18

It has given me my life back. Now I can enjoy time with my mother instead of working for her all the time. The personnel have been really good. We have really enjoyed them.

Jody S_5

The caregiver helps me out, takes me shopping, does cleaning, and takes care of me. I'm receiving very good care.

Marcos G_1

The client is super appreciative of the caregivers and their services. I would recommend this agency because of the level of communication they provide. They are discreet if we have issues with the caregivers, and they will send another one.

Lilas D

They're open and flexible and communicative. I like our current caregiver.

JO w

They seemed like they were pretty flexible and could send somebody short notice. We have used them before, and they seem honest and trustworthy.

Maverick H

As a whole, having the extra help and an extra person around when he's upset is helpful. I don't have a lot of contact with them because everything goes smoothly.

Sean H_1

It's been a huge impact trying to get quality help for my mom. They have really taken the time with me and work around to find a fit for my mom.

Gary E_12

I like the caregiver I have now; she does an excellent job. There have been several different caregivers and they always seem to be on top of things.

Elmer K_3

The caregivers have helped the most by just being attentive and they have helped with their communication. I like the efficiency.

Carolyn F_4

She needs them because she is blind. They do well at getting people to help Carol.

Lyn T_2

They cook for me. They're dependable.

Ashley B_1

She's helped with bathing, preparing food, and laundry. She helped with everything that's need. They take really good care of my mother-in-law, they're on time, and responsible.

Linda D_35

They have been very responsive to her. They need to pay better attention to the meds.

Lacey L

The caregivers help with daily tasks and watching the client. I like that the agency is flexible and has quality caregivers.

Joseph B_33

The house would look terrible if there were no caregivers. I like the quality of the people they hire.

Carman K

Most of the caregivers were good. One of them I really liked because she would move something and do the floors. Many were good organizers. Only a few were kind of lazy. I liked that they had some pretty good caregivers when they showed up.

Linda B_86

It has improved. They have been coming in and doing some work. Having someone come in on a regular basis to supervise him due to his falls is helpful. His caregivers aren't giving him full-time hours.

Dean E_1

The company has matched me up with good people. They are hard workers. I would recommend as I have a couple of different caregivers. They are great, reliable, punctual.

Anonymous_1714155709

It has been helpful to have someone I can rely on. I like that the staff is nice.

Betty W_17

The provider helps me by arriving up when they are asked to. I like that the agency is always helping me out.

Douglas M_7

They are really helpful and reliable. I like the good provider, their good communication.

Yvette V

I think they just support her with the help she needs. It helps her quality of life to have someone with her. Sometimes Nancy complains about communication like she reaches out and it takes a little bit to get back to her.

Chelsea U

The caregivers help with cleaning. I like the variety in care.

Connie M_16

They accommodate his needs. They need better client communication.

Betty B_34

They have been very helpful. I like that they call and check in and their people are quite helpful. My mom really likes the caregiver.

Shane C_2

I like that they come and help me with everything. They help me with my pills and getting breakfast and lunch. They help me with preparing dinner. I like that they gave me a good caregiver, I scored.

Ken H_11

The reassurance that I have will grow with the needs of my husband's Alzheimer's and the way they help me. I like their approachability, professionalism, and caring manner.

Mark1

I have a Terminal Brainstem Tumor. Did some research for In Home Care Givers and New Horizons was supposed to be the best in the Eugene/Springfield Area. I have to Disagree 100%. The Caregivers are NOT the Issue. They have been wonderful when they are at my home. However, the MAIN OFFICE AND SCHEDULING is a JOKE. They wait until the VERY LAST MINUTE to contact you to say your caregiver will be LATE or they are looking for a replacement who will most likely be 1 1/2 Hours, sometime 2 hours later than the scheduled time. When requesting their services you have to sign a contract after discussing what your needs are and what hours you need to caregiver. Well, they are Broken the Contact EACH and Everyday since they started. They are always saying they can't find or can't get a hold of a caregiver. Yet, the caregivers I have asked, all say they have been trying to get more hours. New Horizons really NEEDS to Hire an EXPERIENCED Scheduler who know what they are doing and can get things taken care of in a TIMELY manner. I am sure if "Their" "Mother" "Father" "Child" or ANY Loved one had to go through what I have been going through, they would feel the same way.

Jandel S

They have helped the most with the care itself. They could improve with better communication.

Holly V

I like my caregivers and they don't change them. Their communication isn't too good, but it is getting better. I am happy with my caregivers, though.

Patricia H_40

They do my housework, and grocery shopping. I have a good caregiver.

Mary B_131

They need to properly make sure that their helpers aren't on stress relievers which makes them inconsiderate for anybody else. I think they need to talk to each other and their helpers for me to recommend them more.

Anonymous_1709907004

When the caregivers show up its good. Get me some caregivers, and some that will be on time and work.

Elaine B_13

They are really helpful, especially in taking her to the doctor when I am unable to. We like our caregiver specifically, she is just great.

Kathryn F_5

They have made a great impact on me because I am an amputee with spinal cord atrophy, and my health is going down quick, fast, and in a hurry! Having them is like having a second set of arms and legs, with a compassionate heart. I would recommend them more if they listened and communicated better.

Carol A_32

My caregivers have helped me the most with cooking and laundry. I like that each individual person has their own strengths.

Daniel L_8

It gives him an opportunity to get out and run errands. It is someone coming into the house and giving him someone to talk to and have a conversation with outside of family. I would recommend them because they work with us to make sure they give us the right caregiver and fit.

Anonymous_5922

They could adjust the hours to have the services at different times of the day. It would be nice if they could hire back the old office staff. They were a lot nicer.

Audrey K_3

There are a lot of things that they are showing me that I am learning. We do fun things together and they help with housekeeping. It's a really good company. I like the scheduling and it's flexible and the caregivers are really kind.

Mary J_60

They help by spoiling my mom. They are really easy to get a hold of and really caring. I have had great luck with all my workers.

Daniel C_17

There isn't really much of an impact, but it is doing good so far. The people that have come here have been excellent.

Sharon H_34

The caregiver is like family. They have been giving us really good caregivers.

Herman H_3

They help me with everything since I can't walk. They provide me with a good service.

Shayla A

The agency sent the right people. I like the comfort that it brings me and the assistance, it's been helpful.

Stefanie K_2

They are constantly messing up and she is not getting services. They can follow through and have communication in a timely manner. I would want them to improve on communication.

Michael M_90

It is really helpful but there is only one caregiver who needs to be asked to do things. I like that they always call and let me know that someone is not going to make it and keep in touch and tell people what to do.

Lulua S

The care has to happen and usually does. I like that they tried to do the care plan that is tailored to us that includes what the state wants. I think like most businesses in the industry, they have been having a hard time getting caregivers.

Alice K_4

It has allowed me to get some work done now that I have help. I like that they are on time and pay close attention to detail.

Donald G_8

The caregivers were willing to do what I needed them to do. The caregivers that I ended up with on a regular basis were just very good.

Geneva S_1

She took care of my mother's needed for the day. They were excellent and the caregiver was wonderful.

Angela S_10

They helped the most by being there for activities. I would want them to be available for the hours that we needed.

Mark L

My caregiver, Perla, out of the Klamath Falls office is always there with a smile and a positive attitude. She always goes above and beyond. I know without a doubt she really cares and loves her job.

Robert H_78

I don't think they could have done anything more. They did everything. They are always here when they said they were going to be. They are very complete.

Jean M_37

The most helpful was that she could depend on them to help. I like the quality of service. The people were courteous and caring.

Jessica W_6

Whenever they here, that is a great day for me. I have an excellent caregiver.

James M_50

I think the agency has been very cooperative and communicative. The agency is pretty consistent, I am always able to reach them.

JoyceAnn S

She really needs the help and she just enjoys the service. The lady that we had Linda was excellent, and she is easy to get a long with and my wife likes her too.

Anonymous_7676

They help me with my showers and baths. The overall standard of care was good one girl was excellent her name Alexandria and wish she would have come to me more. The two that would come were great.

Anonymous_6213

The agency needs to improve on doing their job better. I would like the agency to improve on the fact that they're a little bit lazy.

Darla G_2

They help me with everything. My caregiver does whatever I need, and I am in a wheelchair, so that means a lot. I like that they are good about asking me if I need fill-in help, and they are good about getting someone here if I need something.

Molly C_2

They provide good caregivers. I would recommend them because they've been solid so far.

Anonymous_7616

They have helped him the most with their being two caregivers that are regular. The way that it is working now compared to the way it was working earlier is better.

Anonymous_7625

I had to teach these young kids how to use a washer. It lets us get away from each other. They could be more consistent and train staff more.

Ann H_32

The caregivers both love mom and take such great care of her. I can't say enough about either of them. They love her. I fired a caregiver that was not doing great, and they said okay and no worries. I think it's a great agency that has taken such good care of my mom.

Carl T_5

They do everything very well. I like that she does my laundry. They provide good service.

Michael T_25

The caregiver helps me clean up around the house. Nathan takes out the trash. I have one specific caregiver that Michael really likes who comes.

june york

New horizons worked with us to find the perfect person to meet our needs. They were concerned that we have just the right fit. Lillie has been a perfect fit! She is consistently on time with a cheerful confident attitude always. She arrives ready and eager to serve in any way possible to make our lives easier. She offers suggestions, from her past experience, how to do tasks in a safe manner. Both my husband and I look forward to the days Lillie is in our home. New horizons is quick to respond when we need to make any changes.

Anonymous_7602

They are available for any questions I might have. They have done a good job.

Lowell C

The care we are getting now is excellent, but when they have to substitute, they just send anyone. Lowell is 91 and has Parkinson's it's not beneficial when we have several different caregivers. They need to improve their scheduling, when we first got on New Horizons we had 14 different caregivers. They need to be aware of clients needs.

Nancy J_14

They help with dinner, and I can do essential things out of the house when somebody is here. They have trouble finding people to come in.

Sandra M_16

She cooks me dinner and asks me for lunch. I have a good caregiver.

Robert Alan D

They've helped him the most by providing security and safety. I would recommend New Horizons to others because they communicate well, and the caregivers have been good.

Joan G_16

Helping me in that bathroom and everything else that I need. They are pretty friendly and help when needed.

Camille S

When I go into episodes, they are right there to help me and know my whole routine. They are very friendly and make me feel at ease when people do things for me.

Susan L_34

I do not know what they could do to make my life easier. Occasionally they do not call and let me know something.

William C_51

It is very impactful, he doesn't have anyone in the home in clothing, showering and med taking and he is left with very little resources They are unreliable.

Connie A_4

It has made things so much better. She does my dishes, and she vacuums. My caregiver is young, energetic, and honest.

Suellen H

I don't think we could continue day to day without having caregivers here. They seem to have good caregivers, and they seem to be able to fill in shifts for the most part when somebody can't show up. They've done a good job.

Mary C_89

The two girls have been exceptional. They could improve on better training for caregivers and communication.

Laura N_2

I wish I could have someone here 3 days a week. It's hard to get people here to Oakridge. It would help if there were more workers, that's the problem. There aren't enough of them.

Patricia H_43

On my shower days, it was wonderful. It has made a big difference for me. The people that came out were polite, caring, and helpful.

Charles N_8

They help him by giving bed baths. The workers do a good job and they seem to be better taken care of than the other agencies.

Anonymous_7567

Usually the gal comes and feeds us and picks up the dishes. I think they need to talk to and train for taking care of old people.

Robert M_78

They send different people each week and it is very uncomfortable having new people all the time in your residence. They finally got permanent people for me even if it is 6 hours a week. For me, having new people is very uncomfortable constantly every week.

Caleb B

There has certain days it has been really trying, but the majority of my days it's been good. The lead care manager is outstanding, and I've never worked with someone so honest and real.

Anonymous_7580

They have been responsive when I have needed to change my schedule and add caregivers. And they have been willing to make arrangements. I like the agency had been really good at communicating.

Jeff M_14

It's pretty good. They do the dishes. I am always at work and am never there.

Shon G

We have a set schedule developed. Things are kind of going back to a normalcy. Who they sent, we hit it off right away.

Steven P_9

My caregiver is always doing something helpful. I would recommend them to anyone, they are a great agency.

Lavon J_1

The services were traumatic and terrible. They need to interview caregivers more carefully before sending someone out. The caregiver did not do anything, and did not like men.

Neva M_1

They could have been a little bit better at helping her clean. I would have liked them to improve on calling to let someone know what is going on. If it is changing a person or scheduling someone new.

Ruth M_16

I need a lot of help getting around and with making meals. They are a tremendous help. They need to make sure they have caregivers to send.

Dorothy N_6

Helping with daily tasks has been really helpful and making Dorothy smile. I like that they are good about calling me to tell him if the caregiver is coming or not.

Hayven Z

They are doing what they can. They could improve on just not being so strict.

David M_69

The agency has generally assisted me. I like the flexibility.

Anonymous_7463

They always call if someone is going to be late and I appreciate that. We were trying to get a full time caregiver and charged us more for that.

Annette A_1

Everything is great. It's one more thing for me to take care of so it frees me up. We got lucky. We have a great caregiver.

Manfred R

She took him for walks, he talked with him. She was just a good companion. We're very happy with the provider and the way everything went though.

James Michael W

New Horizons In-Home Care Solutions has been helpful because my nutrition is better. I like New Horizons In-Home Care Solutions because I like my caregiver.

Jerri M

The caregiver does daily chores for me and I usually have a big project for her and she does it well and she follows instructions for me. Now that I have a regular caregiver who comes when needed and we are able to get the tasks done and set up our schedules.

Jimmie S

They help me the most by giving me a break. I like that they're very caring and they're here on time.

Joanne P_7

The client feels like she is friends with the caregiver. They do a good job at letting us replace caregivers.

Russell F_1

It's been very good for my husband and he has been very pleased. I like that they provide good care.

Robert T_26

I can't think of anything they could do better, it gives me a break. They're just here with Bob to assist him when needed, so I can go out. They seem to have good follow up and they seem to care.

Anonymous_7381

The services didn't really help me at all because I had to go back and redo everything. The first guy pretty much just talked the whole time because we didn't really have anything for him to do yet. He helped me make the bed, though. On a long term basis, it wasn't helpful for me. I would not recommend New Horizons because most of the time, they didn't have anyone to send out.

Charlotte S_15