New Horizons In-Home Care Eugene, OR

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New Horizons In-Home Care (800) 973-1841
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Reviews of New Horizons In-Home Care

100 Reviews Write a review

Home Care Reviews for New Horizons In-Home Care

April 11, 2022

By Anthony C_13

I am a current client of this provider

They have helped by giving me good care and taking care of me. I would like them to make sure I have someone here every day.

April 06, 2022

By Margaret W_14

I am a current client of this provider

They help me with getting a bunch of equipment and they have spent more time to show me what I need to do. I like their caregivers.

April 01, 2022

By Cathy G_9

I am a current client of this provider

The provider helps the most with her eating, keeping her clean, and respecting her. I like the caregivers that come, they are phenomenal.

March 29, 2022

By Marcie O_1

I am a current client of this provider

I've had a good experience with this agency. This agency should raise their employee's pay and benefits.

March 22, 2022

By Nancy V_4

I am a current client of this provider

They come out and take care of anything she needs to be done. I like that they have staff available.

March 22, 2022

By Susan F_36

I am a current client of this provider

The care has had a tremendous impact on her. She takes her medicine, has her house cleaned, and receives nutritious meals. I would like the agency to improve the quality of their caregivers.

March 11, 2022

By Anonymous_5855

I am a current client of this provider

They have helped me by doing the things that I can't. I would like more consistent caregivers during the week.

March 11, 2022

By Linda B_55

I am a current client of this provider

In my plan it says that they should give me meals but they don't always do it. I need more than just companionship. I have physical needs, but they have me signed up only for companionship. I sit for most of the day. I need the caregivers from the agency to do more.

March 11, 2022

By Betty W_17

I am a current client of this provider

They help get her food and make her bed. I like that they do what they're supposed to do.

March 04, 2022

By Charlene S_5

I am a current client of this provider

The agency helps my mother by helping her feel good they did an amazing job. I liked that they were good at what they did and were well trained.

March 04, 2022

By Joe C_18

I am a current client of this provider

They take me places. They are really good with staffing.

February 25, 2022

By Angela A_7

I am a current client of this provider

My experience has been positive because I really like the mentor program. That is something no one else does that I think is quite fantastic. I like New Horizon's staff. I like the caregivers who come out. They are really good.

February 24, 2022

By Pearl I

I am a current client of this provider

I need a caregiver that can come in and do my dishes for me because I can't do it. I am not pleased with the caregiver coming over right now. She wasn't willing to do my dishes for me.

February 18, 2022

By Anonymous_5795

I am a current client of this provider

They've tried to provide good helpers to me. They seem to try and help me with giving a proper service.

February 11, 2022

By Anonymous_5757

I am a current client of this provider

They need to communicate with me. Don't ignore my messages and don't send me emails when I have told you not to. The staff don't communicate well with me.

February 07, 2022

By Anonymous_5060

I am a current client of this provider

She cooks and cleans. I like my caregivers.

February 07, 2022

By Wilma W

I am a current client of this provider

They help the client out a lot. How they treat clients is quite nice.

February 07, 2022

By Candice S

I am a current client of this provider

They've made my experience positive by providing me with a caregiver who I look forward to seeing. I like New Horizons because they're quick to respond and get things done.

January 20, 2022

By Susan F_34

I am a current client of this provider

She goes to the store for me and picks up my medicine. I have one worker come in for one day for 5 hours. They come in and help me.

January 19, 2022

By Kari V

I am a past client of this provider

It allowed me to keep my job. My mother became friends with the caregivers. I recommended you the today. The agency is good.

January 17, 2022

By Anonymous_5607

I am a current client of this provider

They help my kids have a breath of fresh air, so that for a moment, they won't have to worry about me. I dropped another company because they were able to get me caregivers within a week. They are excellent. Whoever is managing now, I am very pleased with them.

January 13, 2022

By Charles Y_1

I am a current client of this provider

They help me fill out the papers when I go to my appointments. I like the help I get when they go with me to my appointments.

January 13, 2022

By Mary D_41

I am a current client of this provider

They send out the caregivers that help me. They are dependable.

January 11, 2022

By Jeffrey N_1

I am a current client of this provider

They answer any questions and help me with anything. I have a great caregiver and I like that I don't have to deal with them all the time.

December 30, 2021

By Thomasina Y

I am a current client of this provider

They have helped with things I can not do around the house. They have given me a few great caregivers

December 30, 2021

By Joyce G_7

I am a current client of this provider

I wouldn't be able to live in my home without them. I have always had good helpers from New Horizons In-Home Care Solutions that have come to help me, and I have always had a helper when I request it unless I cancel my care.

December 29, 2021

By Angela S_6

I am a past client of this provider

They help me by giving me a break to do my things. They have a lot of good people that they worked for and there were others that were not so good.

December 18, 2021

By Patricia A_17

I am a current client of this provider

My caregiver is really good and pays attention to detail. They call right away and are on top of things.

December 10, 2021

By Harry R_3

I am a current client of this provider

The agency have helped us very much with letting me do grocery shopping while the caregiver stayed with my husband. The caregiver they sent needs more training.

December 08, 2021

By Anonymous_5500

I am a past client of this provider

They could have shown up on time. They can be consistent. And send the same caregivers. I had 40 different caregivers in the span of 6 months.

November 23, 2021

By Anonymous_5427

I am a current client of this provider

They help me with things like cleaning the bedroom and the bathroom. Sometimes the caregivers would rather sit down instead of cleaning things. I like the caregiver that comes 3 times a week. He does a fine job.

November 17, 2021

By Joan B_24

I am a current client of this provider

They do what they can and what I want them. The agency is a great place, they always have someone to cover.

November 11, 2021

By Anonymous_4790

I am a current client of this provider

I'm spoiled rotten. It's someone to talk to and visit. It depends on who they would send out.

November 10, 2021

By Vic B

I am a current client of this provider

By providing the right person and I can be gone from the house, and she takes care well the client. The agency is good with the people to come are great just the changes are taken care immediately.

November 05, 2021

By Scott L_6

I am a current client of this provider

Keeping our house together, and helping with the daily chores. I would like them to be more consistent with sending help.

October 25, 2021

By Julie P_12

I am a current client of this provider

Tami has learned a lot from them on how to help out. I like them because they do their job.

October 21, 2021

By Brian B_10

I am a current client of this provider

They have been caring for my husband. They make sure he gets the medical attention and help he needs. They are very reliable and very skilled. They are very pleasant to work with.

October 18, 2021

By Arsenio H

I am a current client of this provider

The caregiver has been there when I cannot be there. They do their best to try and provide caregivers.

October 18, 2021

By Beth E_2

I am a current client of this provider

They help us with things like meal preparations. They take his vitals. I really like that they are good communicators. I really like the caregiver they sent us.

October 11, 2021

By Lisa S_27

I am a current client of this provider

I wish they could fill the open shifts, when there is a call out. When our regular caregivers are out they are unable to fill the shifts.

September 16, 2021

By Anonymous_5193

I am a current client of this provider

When someone is here, and is consistent, it is excellent. However, a few times I was not woken up and food was not prepared, so that was not good. Sometimes I find them on their phone, smoking. They should provide care more regularly. I was without a caregiver for multiple days at one point.

September 16, 2021

By Anna C_6

I am a current client of this provider

The caregivers clean and cook for me. I like that they are flexible. They can work around you.

September 13, 2021

By Fredrick G_1

I am a past client of this provider

They could have sent someone to cook and able to shop. They could have sent people that are supposed to be here and are able to complete the tasks.

September 09, 2021

By Anonymous_5211

I am a current client of this provider

They have helped me because they take of him when I'm busy. I like that they do a good job with his care, like watching him during the day.

August 27, 2021

By Judith C_10

I am a current client of this provider

They need to be more consistent about showing up for work. Their caregivers are cheerful.

August 16, 2021

By Karen J_1

I am a past client of this provider

I needed them. I couldn't do anything without them. I would like the caregivers to be more professional.

August 11, 2021

By Mary T_21

I am a current client of this provider

I am able to get away with my family when they are there. They have worked on getting to me on the telephone, they improved on that.

August 10, 2021

By Evelyn C_5

I am a current client of this provider

During the week, it is great, but during the weekend I need more help. I like that they have always been there for me and are so helpful.

August 10, 2021

By Susan M_43

I am a past client of this provider

I am in a wheelchair and I need home care but the services did not provide me with caregivers. This agency needs to follow through.

July 30, 2021

By Anonymous_5038

I am a current client of this provider

They are very helpful and friendly in doing everything that I need them to do. I've always gotten great caregivers!

July 30, 2021

By Gaye G

I am a current client of this provider

The billing is very hard and they are doing it so frequently. I just need a little more experience with them.

July 29, 2021

By April G_1

I am a current client of this provider

I have a wonderful caregiver now, but the staffing part is very unhelpful. The mentor I work with is wonderful. He gets things done, but the staffing doesn't do what they say they will do. They could improve by communicating better and treating their clients with more respect.

July 21, 2021

By Lacey B

I am a current client of this provider

I couldn't imagine not having them in my life. They are a perfect for a blind woman both emotionally and physically. There aren't words to express what they are and have fulfilled for me. They make my life better. They make me feel human. I don't feel like I have a disability with them. They don't make me feel less. They help with my anxiety and depression. The caregivers are attentive.

July 01, 2021

By Kelley S_1

I am a current client of this provider

They help me with cleaning the house. I appreciate their workers that come out to the house.

July 01, 2021

By Mary B_112

I am a current client of this provider

One important thing is they watch my husband very carefully when he is walking or transferring someplace, and keep him from falling. They are religious about watching him. I like how they are very well-organized, and give great care.

June 19, 2021

By Gary B_21

I am a current client of this provider

They really care about my brother and his health and making sure he is comfortable and taken care of. I like the caregivers of this agency.

June 17, 2021

By Michelle L_8

I am a current client of this provider

The people that care for him are amazing; they really do their job. There is a lot of mix-up with scheduling.

June 17, 2021

By Cynthia B_9

I am a current client of this provider

They have given me someone who is meeting all my needs. They are very responsive and they make sure they comprehend the client's needs. They are professional, yet friendly and easy to work with. They strive to provide the right caregiver for the right client.

June 17, 2021

By Tim O_2

I am a current client of this provider

They've made my life easier by being here and listening. I like the quality of the person she is. They could work on doing better with their staffing department. They call me twenty minutes before the caregiver is supposed be here and tell me the caregiver isn't coming and that they can't replace them.

June 17, 2021

By Betty M_21

I am a current client of this provider

The house doesn't stay clean without her. It's very simple care. I have a housekeeper that comes once a month. I totally trust her and I've had her for a while.

June 15, 2021

By Stacy W_4

I am a current client of this provider

She helps me shower and shave. She gets me dressed.

June 11, 2021

By David S_50

I am a current client of this provider

She shows up on time helps when needed. In general, the medication impact is good. I like the decent service and all around decent people and assessment.

May 10, 2021

By Anonymous_4787

I am a current client of this provider

They send me a good caregiver that I had for a year. I wish they could improve their communication with me.

May 06, 2021

By Martin P_5

I am a current client of this provider

They are always nice to me and everything, but they can't cook, for the most part! About ninety percent of them only cook the same few things when they come out. They don't monitor any of their people, and they don't know what they're doing when they are sent out.

May 06, 2021

By Anonymous_4845

I am a current client of this provider

It allows me to do daily tasks around town and come home to a clean house. They're prompt and they have good communication.

May 05, 2021

By Robert S_70

I am a current client of this provider

They go to the store for me and they cook. We always get good caregivers and we have had the same worker for 6 years now.

May 03, 2021

By Mary J_37

I am a current client of this provider

I depend on my caregivers on everything and they send people to me. I like that they send us good people and they provide the help.

May 03, 2021

By Audrey H_4

I am a current client of this provider

I like how my husband gets to be taken on a long walk. I like how they gave me a call a day before the girl was going to arrive.

May 03, 2021

By Sonya J

I am a current client of this provider

All of my caregivers have made my life easier by being thoughtful, caring, and seeking for things to do for me. They're very caring for me. I like that they have good caregivers that care about the clients.

May 03, 2021

By Heiko V

I am a current client of this provider

They brought out really knowledgeable people. Some of their care providers are very thoughtful and go beyond the call of duty.

April 06, 2021

By Cathy W_9

I am a current client of this provider

They tried to the best of their ability to help me and accommodate me. I have a sufficient brain injury and I cannot do some things. When the girl's time was up, they would just get up and go.

April 06, 2021

By Mary W_35

I am a current client of this provider

They've sent me good workers that do a good job. I would tell a friend that they're reliable and have good workers.

April 01, 2021

By Gail A_2

I am a current client of this provider

The caregivers helping me shower and making sure I don't fall has helped me the most. I like that the nurse came out and interviewed me and got me the caregiver I like.

April 01, 2021

By Kimberley J

I am a current client of this provider

They do things for me that I can't possibly do. They have lots of nice people working for them.

April 01, 2021

By Ruth M_16

I am a current client of this provider

The housework has been the most helpful to me. I like that I have regular caregivers that I know and trust.

April 01, 2021

By Jill S_6

I am a current client of this provider

They make my life easier because I have a lot of needs and my caregiver takes care of all of those. I would recommend them because I get excellent care.

April 01, 2021

By Barbara S_50

I am a current client of this provider

They have provided me with support so I am not alone after surgery. They got me a ride home from the hospital. They could have more of a variety of services.

March 04, 2021

By Tom Z_2

I am a current client of this provider

Their manager listens quite well and helps quite well. I do not like talking to him since he is quite busy, but when I call him he does make the time. They could be more responsive to questions.

March 01, 2021

By Donald R_5

I am a current client of this provider

They have helped me the most by being here with my husband so I can do other things like going on a walk or go grocery shopping. I like that they hire great people. Everyone that I've had, I've liked them a lot.

March 01, 2021

By Susan S_40

I am a current client of this provider

My husband doesn't talk much, but the caregivers are willing to help him just in case something were to happen. It seems they send very young girls, and I don't know how much experience they have.

March 01, 2021

By Jane I

I am a current client of this provider

She did laundry for me. She went to great lengths to help me. I like that their staff was always willing to help out.

March 01, 2021

By Joanne T_2

I am a past client of this provider

It definitely helped, it just didn't solve all the problems. They were able to do meals and cleaning and shopping. The caregivers were all very good and professional.

March 01, 2021

By Mary M_55

I am a past client of this provider

It was confusing at first and then after a while it got better because they sent me the same caregivers. I liked that they were very friendly and they did their job well.

March 01, 2021

By Anonymous_4579

I am a current client of this provider

It does what I would want it to. I've never used anyone else. They're easy to contact and stay in touch with.

March 01, 2021

By Anonymous_4596

I am a current client of this provider

We have one caregiver that has been with us for a month and I wish we had her all week long. I keep having to explain things to other caregivers. The agency hasn't been able to get us one consistent caregiver to come out, but they are trying. With COVID-19 it would be better to just have one caregiver.

February 04, 2021

By Esther M_3

I am a past client of this provider

The caregivers were sent with very little training in patient care. They needed to have better communication in the office.

February 03, 2021

By Joann N

I am a current client of this provider

It is absolutely a necessary service. They are reliable.

February 03, 2021

By William B_23

I am a current client of this provider

It is not any fault of new Horizons. It's just complicated because of his state. They could get a regular provider out to the client earlier.

February 02, 2021

By Charles S_20

I am a current client of this provider

They watch him to make sure he doesn't fall. It is another set of eyes to watch him. They have good staffing, scheduling and last minute caregivers.

February 01, 2021

By Roger L_2

I am a current client of this provider

They've been able to run errands for me because I cannot drive a care anymore. I was looking for someone to take care of me in a decent price. They've taken care of the things that I wanted and the pay schedule was interesting to me. I got to choose whatever kind of payment I would like to use. The service that was suggested covered all the areas that I wanted and needed done.

February 01, 2021

By Mary Alice M

I am a current client of this provider

They have answered questions that I have had and help me a lot. They are very friendly and helpful. They are excellent care providers.

February 01, 2021

By Bob K_10

I am a current client of this provider

Primarily, they are there on the weekend. My wife and I work out of home and this has allowed us to continue instead of caring for my mom. We've been extremely happy with the company.
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About New Horizons In-Home Care

As a full-service in-home care agency licensed by the state of Oregon, New Horizons is fully staffed to manage services 24 hours a day, seven days a week. We’ve been caring for local residents of all ages and their families since 1985.

New Horizons In-Home Care Solutions is widely recognized as the premiere provider of in-home care services throughout the State of Oregon. With Registered Nurses managing the administration of care throughout all offices in Eugene, Corvallis, Salem and Florence, New Horizons’ clinical competency is unsurpassed in the industry. As the largest in-home care agency in Oregon with an extensive staff of trained caregivers and nursing support, New Horizons is uniquely positioned to begin care within a matter of hours. In addition, the substantial number of employed care professionals, allows New Horizons to ensure a thoughtful caregiver to client match, which is of the utmost importance.

A diversified avenue of payer sources ensures high quality in-home care is accessible to the communities in which we serve. In addition to standard private pay options, New Horizons is contracted to accept reimbursement funds through Medicaid, the Veterans Administration, and a host of private long-term care insurers.

Call New Horizons today to speak with a nurse and schedule a free in-home care assessment so that we may help you understand how you or a loved one may stay in your home safely, independently and with dignity.

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