
Reviews of Right at Home Cleveland Southwest
Home Care Reviews for Right at Home Cleveland Southwest
May 20, 2022
I am a current client of this provider
May 20, 2022
I am a current client of this provider
April 22, 2022
I am a current client of this provider
April 22, 2022
I am a current client of this provider
April 04, 2022
I am a current client of this provider
March 01, 2022
I am a current client of this provider
February 02, 2022
I am a current client of this provider
January 04, 2022
I am a current client of this provider
December 21, 2021
I am a current client of this provider
November 01, 2021
I am a current client of this provider
October 04, 2021
I am a current client of this provider
August 03, 2021
I am a current client of this provider
July 26, 2021
I am a current client of this provider
Provider Response
Thank you so much for your feedback. We are sorry you had a bad experience with one of our caregivers. We are committed to providing the highest quality of care possible to all our clients. Thanks to your willingness to communicate and discuss your concerns, we were able to provide a new caregiver that is currently meeting your expectations. Your valuable input will help us to provide continuous improvement in everything we do in the future. Thanks again !
July 16, 2021
I am a current client of this provider
June 22, 2021
I am a current client of this provider
June 17, 2021
I am a current client of this provider
June 11, 2021
I am a current client of this provider
May 25, 2021
I am a past client of this provider
May 24, 2021
I am a current client of this provider
May 06, 2021
I am a current client of this provider
April 13, 2021
I am a past client of this provider
February 19, 2021
I am a current client of this provider
February 08, 2021
I am a past client of this provider
February 02, 2021
I am a current client of this provider
December 14, 2020
I am a current client of this provider
November 09, 2020
I am a past client of this provider
October 16, 2020
I am a current client of this provider
September 09, 2020
I am a current client of this provider
August 06, 2020
I am a current client of this provider
March 11, 2020
I am a current client of this provider
February 21, 2020
I am a current client of this provider
February 06, 2020
I am a past client of this provider
December 13, 2019
I am a current client of this provider
November 20, 2019
I am a current client of this provider
October 08, 2019
I am a current client of this provider
September 06, 2019
I am a current client of this provider
August 21, 2019
I am a past client of this provider
July 19, 2019
I am a current client of this provider
June 13, 2019
I am a current client of this provider
May 22, 2019
I am a current client of this provider
March 15, 2019
I am a past client of this provider
March 11, 2019
I am a current client of this provider
Provider Response
Your concerns are important and we use it to continue to improve our care processes and services. Right at Home Cleveland SW prides itself on hiring qualified, caring staff members whose number one concern is our clients. All caregivers working this case have received Dementia Live training, in addition to obtaining the required continuing education hours that is an annual requirement for all our staff. We also make an effort to match caregiver skillsets/compatibility with client needs, such as ones who smoke and do not smoke. We take all comments seriously and always welcome constructive criticism to inform us on how we can provide better service. We are committed to providing the highest quality of care in a family-oriented environment, as well as continuous improvement in everything we do. We appreciate this opportunity to strengthen our organization. Thank you, Donn Owner – Right at Home Cleveland SW.
February 19, 2019
I am a past client of this provider
January 18, 2019
I am a past client of this provider
December 14, 2018
I am a current client of this provider
December 08, 2018
I am a current client of this provider
November 19, 2018
I am a past client of this provider
November 07, 2018
I am a current client of this provider
October 18, 2018
I am a past client of this provider
October 11, 2018
I am a current client of this provider
September 13, 2018
I am a past client of this provider
August 10, 2018
I am a current client of this provider
July 19, 2018
I am a current client of this provider
June 20, 2018
I am a current client of this provider
June 06, 2018
I am a current client of this provider
May 10, 2018
I am a current client of this provider
April 18, 2018
I am a current client of this provider
March 07, 2018
I am a current client of this provider
February 16, 2018
I am a current client of this provider
October 30, 2017
I am a past client of this provider
September 08, 2017
I am a current client of this provider
July 25, 2017
I am a current client of this provider
July 12, 2017
I am a current client of this provider
June 30, 2017
I am a current client of this provider
April 25, 2017
I am a current client of this provider
April 18, 2017
I am a current client of this provider
About Right at Home Cleveland Southwest
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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