Visiting Angels Living Assistance - Mentor, OH

Offers Home Care

113 Reviews
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Visiting Angels Living Assistance - Mentor, OH (800) 973-1841
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Reviews of Visiting Angels Living Assistance - Mentor, OH

113 Reviews Write a review

Home Care Reviews for Visiting Angels Living Assistance - Mentor, OH

July 13, 2021

By Marty C

I am a past client of this provider

I just liked the companionship. They did an outstanding job with everything.

July 13, 2021

By Janet V_1

I am a current client of this provider

They've been very accommodating. The first aid we had wasn't a good fit.

July 13, 2021

By Anonymous_5011

I am a current client of this provider

They have helped care for my parents when I couldn't The agency could work on the individual clients but some were just not that good of a match and they just need to put more effort into the care.

June 30, 2021

By Andrea G_3

I am a current client of this provider

They have really helped by being there and providing meals. I like that they are very good at providing the care that we need at the time we need it.

June 30, 2021

By Kim C_11

I am a current client of this provider

They've made my life easier by making sure she's not alone all the time which has taken a burden off my mind. I would tell a friend that the Angels that have been with my aunt have always been nice and respectful. She gets along with them great and the service is very well suited to her.

June 26, 2021

By Camilla R

I am a current client of this provider

It's very important and useful. They're very personalble, they know what they're doing. It's working out really well.

June 22, 2021

By Colleen C_5

I am a past client of this provider

My husband and I couldn't keep checking on my dad because of our jobs. I like the compassion and the care providers.

June 05, 2021

By Marguerite B

I am a current client of this provider

They have helped me the most by doing whatever I asked them to. I would tell a friend that they provide great services.

June 04, 2021

By Debbie S_12

I am a current client of this provider

They always keep me appraised of changes. They've done a nice job of matching a Visiting Angel with my mom and her personality.

May 28, 2021

By Ben W_1

I am a current client of this provider

The help has allowed us more time for ourselves to get things done. They're very trustworthy and dependable.

May 27, 2021

By Lou A_2

I am a current client of this provider

The agency is helpful by being very good with her, being helpful, and they go above and beyond from our expectations. I like that they provide good quality of care, they are encouraging, helpful, and outstanding.

May 04, 2021

By Lisa C_15

I am a past client of this provider

They were there every day and met all my mother's needs. I would recommend them because they are fabulous. I love the quality of people they send.

May 04, 2021

By Deborah S_15

I am a current client of this provider

I like the company, and it's a new friend every day. They keep her motivated. I like that the people who you work with are extremely nice and are caring and go over and beyond with what they are required to do.

April 26, 2021

By Susan M_38

I am a current client of this provider

The agency is helpful by allowing me to have time to do my chores and taking care of anything we ask them to do. I like that they provide good quality of care and I was provided an excellent person. They are very responsive and they pick up the phone right away. They have good communication.

April 26, 2021

By Doug H_3

I am a current client of this provider

They do all of her errands and accomplish all those things she needs around the house. She was very happy. They are always there and if there are any changes, they call me ahead of time.

April 26, 2021

By Patrick B_4

I am a current client of this provider

It has taken a huge burden off of my life. I work full-time and my mother has dementia. With her coming in, she is a lifesaver. There is so many things that I like. The caregiver is awesome. It gives us peace of mind.

April 26, 2021

By Tracey S_1

I am a current client of this provider

They are helpful and take a lot of stress away. They are prompt and efficient. They don't make me wait for anything.

April 16, 2021

By Carol B_43

I am a past client of this provider

They catered to my dad's needs. I would tell a friend that they were kind.

April 16, 2021

By Margaret W_11

I am a past client of this provider

It was comforting to know that they were truly compassionate people. I liked the caregivers that my dad had. They did good work.

March 31, 2021

By Elaine P_8

I am a current client of this provider

Its been wonderful while we have been cooped up because of the virus. It is nice to have another human being here when you are dealing with someone who has dementia. I can't say anything bad! We have had a positive experience. They are very caring people.

March 31, 2021

By Cathy M_11

I am a past client of this provider

It gave me time back. They are easy to work with. They get to know the client. They made life easier.

March 26, 2021

By Linda M_33

I am a past client of this provider

Most of it was peace of mind for my family, I was recovering from an injury. I liked how the people are very qualified for what I needed.

March 26, 2021

By Sue R_8

I am a current client of this provider

He likes having the same caregiver for each day, because he gets confused otherwise. They call to check if everything is going ok, there is always a person here. The same person is scheduled for every day.

March 17, 2021

By Tom S_11

I am a current client of this provider

They do what I ask and they wash the floors and the windows. Most of the caregivers are good, they know what they are doing.

March 15, 2021

By Anonymous_3234

I am a current client of this provider

I get to do everything and this is the only rest that I get during the week when they are not here. The caregivers are very professional, they work hard and do a good job.

March 11, 2021

By Jim N

I am a current client of this provider

It's great to know that I have support. Her quality of life is much better. I like the caretakers. I like that they are kind caring and compassionate.

February 24, 2021

By Janice G

I am a current client of this provider

They are responsible. They help me do things around the house. They help me clean the house. I like everything about them. They are reliable and they are prompt.

February 24, 2021

By Michael T

I am a current client of this provider

They take care of my laundry, they put things in my home where they belong. The caregiver is conscious of folding everything for me. The piles of clothes are perfect. I like my specific Angel the most. She is able to anticipate what I want.

February 23, 2021

By Lisa D_12

I am a current client of this provider

The services help by getting them up and making sure that they are clean. I like that the caregivers are really good, and they personalize the care to my parents.

February 17, 2021

By Kathy R_11

I am a current client of this provider

They are there for my husband and me, they also keep our home organized. They genuinely care. I have had them for over five years and my husband now needs 24 hours of care, each care giver deserves five stars.

February 17, 2021

By Janet R_7

I am a current client of this provider

They are cheerful and that just helps me be cheerful. They are on time, knowledgeable, and they are young.

February 10, 2021

By Hely P

I am a current client of this provider

She is so good with my husband. She plays games with him. They are people we can trust.

January 27, 2021

By Sun H

I am a current client of this provider

They always check on us and she does what we ask them to do. They are very good and we love them. They do what we ask.

January 26, 2021

By Mary J_29

I am a current client of this provider

They've come in and helped me with providing care. They've done house work for me. Their very consistent. They provide good care. I couldn't ask for anymore.

January 21, 2021

By Geraldine K

I am a current client of this provider

The transportation, companionship and the everyday tasks they preform are helpful. They are very accommodating, and I like the people they send out.

January 19, 2021

By Mary Jane B

I am a past client of this provider

They kept in contact with me and they did everything we asked. They did a good job.They were really helpful

January 12, 2021

By Debbie G_8

I am a current client of this provider

They've worked with me during the pandemic to set up care and it's been great. I work from home now because of the pandemic and they help care for her while I'm upstairs working. I've loved every caregiver they've sent.

January 12, 2021

By Rob W_1

I am a current client of this provider

It is definitely a service that we need. We wouldn't be able to get through this without them. They listen to our needs and even with COVID going on they made availability for them to come to our house.

December 17, 2020

By Dona R

I am a current client of this provider

They can have better consistency of care since he has Alzheimer's. There should be better consistency of caregivers. They are professional and always fill the contract that is required. They are great to deal with.

December 15, 2020

By Mary Jane G_2

I am a current client of this provider

They make sure I am dressed and that I have breakfast and lunch. Also, my dinner prepared. All the caregivers are very nice and insightful to what I need.

December 03, 2020

By Cindy H_12

I am a current client of this provider

They are very helpful. They can run errands for us. They are good, but they could let us know when they take the clients on outings.

December 03, 2020

By Theresa L_6

I am a current client of this provider

It has given me peace of mind that everything is going okay with my dad. They are always very friendly when I call, they answer all of my questions. They are on top of things.

December 03, 2020

By Gayle R

I am a current client of this provider

They are very prompt. They take care of the client very well.

November 04, 2020

By Maureen D_4

I am a current client of this provider

They come out three times a week and the caregivers are very helpful. I like that they are efficient and their whole program. They are very accommodating to your needs.

October 28, 2020

By Anonymous_4109

I am a current client of this provider

It's a lot less stressful to have things done. They're very accommodating to my needs.

October 13, 2020

By Kim P_2

I am a past client of this provider

He had continuity. He had someone who knew his likes, his needs, she was the same person for him the whole time. I like that the caregiver was there every day, we never had to have a substitute.

October 06, 2020

By Rita K_3

I am a current client of this provider

The agency is very qualified. The most helpful part of the services is that is relieves me of some responsibility. The agency is honest, and they personally selected a good match.

October 06, 2020

By Mary M_40

I am a past client of this provider

They had great caregivers that went above and beyond. I like that they took care of all of my needs and the caregivers were outstanding.

September 24, 2020

By Nancy N_7

I am a current client of this provider

They are very very good! They are very alert in anything you need. They are very friendly and sincere and they mean what they say.

September 21, 2020

By Martha M_5

I am a current client of this provider

They take over for me. I like that they have wonderful caregivers, for the most part. At holiday time, when people are on vacation, we occasionally get someone who's not as strong.

August 19, 2020

By Michelle B_15

I am a past client of this provider

They helped the most in being consistently involved in doing what they could to make Chris comfortable. I liked the personal service that the company provided.

July 28, 2020

By Tom B

I am a current client of this provider

The most helpful part is in providing companionship. I like that Visiting Angels have very nice people that are good at their job.

July 24, 2020

By Carol L_18

I am a current client of this provider

It is helpful because I am handicapped, so it makes it nice to have help during the week. I have one caregiver who is very capable, caring, and efficient.

July 23, 2020

By Colleen D_1

I am a current client of this provider

They help with daily activities of living such as showering. The owner was very accomodating. She and her husband were very warm people.

July 14, 2020

By Anonymous_3874

I am a current client of this provider

They are on time and do what's asked of them. They're always on time and do what they say they're going to do.

July 14, 2020

By Marti P

I am a current client of this provider

They help me with showering and washing my hair. They come on time twice a week and do whatever I need.

June 22, 2020

By Kim A_4

I am a past client of this provider

They were able to get him to do things that nobody else in the family could do. They were very compassionate, they definitely know what they are doing, and they are extremely punctual.

June 16, 2020

By Maggie W_1

I am a current client of this provider

It is nice that Maggie is not alone, that is important to me. I know that she is well cared for. I needed help to take care of Maggie. They have made it possible for me to work my full time job. It has eliminated a huge amount of stress for me. They are very easy to work with and they are flexible. They really work hard to make sure the client is cared for.

June 16, 2020

By Pat W_2

I am a current client of this provider

It is a big help to me because I have trouble getting around. They get errands done for me. They listen carefully and she takes care of things without being asked.

June 11, 2020

By Nanette M

I am a current client of this provider

They've been a respite for the family. We have been kind of running for a while, taking care of her. We needed some respite. I like that they seem to have the skills necessary to take care of their clients. They are compassionate and dependable as well.

June 09, 2020

By Jan B_12

I am a current client of this provider

They make my mother their top priority. They take a huge load off my shoulders. I love the caregivers and the office staff. They're all very accomodating.

June 03, 2020

By Cindy K_1

I am a past client of this provider

I lived away from my parents but it gave me peace of mind that there was someone keeping tabs on my parents. I have recommended them to others and have let them know that they are dependable, on time, and have everything.

May 21, 2020

By Rick G_2

I am a current client of this provider

It impacts me quite a bit. It is just me here and I am getting burning out. They are friendly people. They are very helpful. I don't know what I would do without them.

May 20, 2020

By Molly N_1

I am a past client of this provider

Mom felt comfortable with the two girls we've had. She loved having them around. They made her feel better. We had two great caregivers.

May 13, 2020

By Johanna S

I am a past client of this provider

He was unaware of what was going on, but I sure appreciated what they did for us. They were so kind and understanding. They were so dependable.

May 06, 2020

By Anonymous_3718

I am a past client of this provider

They could have had more experience so they could have known what to do. The one that had experience took the initiative. The majority of the attendants that came had only been working for a month so they were not experienced.

May 06, 2020

By Diane M_20

I am a past client of this provider

They took care of my mother which enabled my brothers and I to go to work and do the things we needed. I liked that they came out and visited with my mother and me and explained the services

April 20, 2020

By Trish H

I am a current client of this provider

It has turned my mom's life around with her anxiety and depression. I would recommend them to anyone. The company is very easy to work with. In my interview, they really listened to what I said my mom needed. The first caregiver was spot on.

April 16, 2020

By Nanci A

I am a current client of this provider

Both my parents are very old, and it takes a burden off us. They are very personable. They care. You feel a warm glow with them.

April 06, 2020

By Jerry K_10

I am a past client of this provider

They helped with her patient care with everything from bathing to daily activities that were getting too much for us to manage. They were very considerate and very kind and generous about not only the evaluation but also the care they provided.

March 20, 2020

By Roberta L_4

I am a past client of this provider

They tried to keep him moving. They were reliable, kind, and provided very good care.

March 17, 2020

By Jerry W_6

I am a past client of this provider

The caregivers were very nice and took good care of her. I liked how family oriented they were. They were very friendly and gentle with her.

March 10, 2020

By Betty Lou H

I am a current client of this provider

They do things I can no longer do by myself. They change my sheets for me. I like the personal attention they give. Everyone in the agency seems very sincere in the way they treat you. It's not a cookie-cutter company.

March 10, 2020

By James N_9

I am a past client of this provider

I felt very comfortable with them being left with my mother at home. I knew she was getting the care and was in great hands. She was flourishing. They were a great company. They even taught me how to relate to my mother in ways that she would cooperate.

March 03, 2020

By Brenda Z_1

I am a current client of this provider

I've been able to continue to work. I've been very happy with them. If someone was in need of care, I would recommend them.

March 03, 2020

By Kathy P_15

I am a current client of this provider

They provide the care that I can't. They are consistent and reliable.

February 19, 2020

By Anonymous_3218

I am a current client of this provider

It has been very helpful. When they are here, they take over so I don't have to deal with everything. I would recommend them to anybody. The people coming to the house are high quality.

February 05, 2020

By Jenny W

I am a current client of this provider

They make my life so much easier because I can go about my day and not worry about what is going on with Mom. We have never had a problem with them, they are reliable and my mom absolutely loves them.

February 05, 2020

By Sue S_6

I am a current client of this provider

She's a stubborn person and doesn't allow them to do light housework. I'd like them to do that but they can't. I don't know how they would do that. I only get to see her once a month because I live so far away so when I visit, I spend a significant time cleaning. In their defense, she doesn't let them do it. I like that they're extremely accommodating. When you're dealing with an 85 year old lady, it's nice to have someone that understands and is flexible. They understand what's going on with her.

February 05, 2020

By Kim S_11

I am a past client of this provider

It helps to relieve us. There was 3 of us there 24/7 so it relieved some of that pressure. We knew he was in good hands. They were wonderful, caring, and they treated my father like their own.

January 29, 2020

By Susan D_10

I am a current client of this provider

My mom is in a nursing home and she gets the individual attention she needs. The agency is always very responsive if I have questions or concerns. The caregivers are outstanding.

December 12, 2019

By Steve S_9

I am a current client of this provider

She's pretty self-sufficient, except for help with medication and meal preparation. They've been around for a long time, they have a good history, they're affordable, their people are good, and their availability is great.

November 21, 2019

By Colleen T_1

I am a current client of this provider

When his children can't be there, it is nice for someone else to give him company and assistance. I know his caregiver very well.

September 20, 2019

By Craig W_2

I am a current client of this provider

They help her the most with their companionship. They are there with her. It is like family is there with her, so she is happy. She loves it when they come. When I have spoken with the people that have been with my mom, they are knowledgeable. If they don't have the answer, they tell us that they'll find it. They are informative in getting answers to questions. I view Visiting Angels as more than people that come in. They are friends and companions to my mom.

August 22, 2019

By Allan M_2

I am a current client of this provider

The caregiver is punctual and helps with our meals. It's a load off my back. They provide people who are very nice, punctual, and well mannered.

July 23, 2019

By Ann L_8

I am a current client of this provider

They are there whenever I need them. I like that they are caring and considerate.

February 12, 2019

By Chuck_1

I am a current client of this provider

It definitely helps him be more independent and it frees me up to go do whatever I need to do. I like how they are responsive to our needs and they tailor the care to my dad. I appreciate that.

February 01, 2019

By Helen W_2

I am a current client of this provider

They mop the floor and dust the furniture. I like their promptness and timeliness.

December 07, 2018

By Shari T

I am a past client of this provider

It helped tremendously. I knew somebody was there and that she was safe. I thought that it was excellent.

November 28, 2018

By Kevin K_5

I am a past client of this provider

It allowed me to take a break. When they came in, they took over, and I felt good turning her over to them so I could get sleep for myself. The people were very kind and helpful, and they did everything they were supposed to do. It gave me peace of mind.

November 08, 2018

By Claudia_1

I am a current client of this provider

They do everything. They are there 24/7. They have been good companions, and they are very caring. They are very reliable and dependable.

October 16, 2018

By Duane Y

I am a current client of this provider

Anytime I need something done or something extra, they take care of it. It's a good service.

September 24, 2018

By Rose S_1

I am a past client of this provider

It relieved the burden of care off of my family and me. They were caring and they acted like they were family.

September 04, 2018

By Stan K

I am a current client of this provider

It has been a lot of help for my brothers and I because we all live far away and work. I like that the caregivers they have sent have been very caring and excellent to my parents.

August 01, 2018

By Richard D_12

I am a past client of this provider

I can rely on them and they are very friendly. The people at Visiting Angels have been very nice.

June 19, 2018

By Thomas & Jean M

I am a current client of this provider

Some of the caregivers could have a better initiative or awareness. They could talk about what's for dinner earlier and be more aware of what is needed. They are very reliable, honest, and they communicate with you.

June 14, 2018

By Howard M

I am a past client of this provider

I couldn't have done without them. They were spot on. They did a lot of followup, and the caregiver was wonderful.

June 01, 2018

By Brad W

I am a current client of this provider

For my mom it's great because they do light housework for her that she can't do. Visiting Angels are very caring and they take care of the patients, doing whatever they want that's in their power to do.

May 14, 2018

By Donna M

I am a current client of this provider

She bathes me, she cooks, and she does the dishes. She does whatever I ask. I don't have to struggle to get out of my chair. I don't have any aggravations from them. They work with me.

May 08, 2018

By Steve A

I am a past client of this provider

They were here with her when I was gone. There were things I had to do, and they were there to help out. They didn't provide services for very long, but they did what I expected them to do when they came.

May 04, 2018

By Char G

I am a past client of this provider

I liked that they would send qualified people to care for my husband, and if they weren't qualified, they would find a replacement. I was able to go out and run errands and get out of the house while they took care of my husband.

April 12, 2018

By Nancy C

I am a current client of this provider

They are very qualified and on time. They are friendly and able to handle what they are doing. They give me a little freedom. Having them there helps me feel comfortable when I leave.

April 04, 2018

By Dave K

I am a past client of this provider

I like the way they do business and the people that they had come over. I could not be there 24/7 and neither could my brother, so it worked out great.

March 20, 2018

By Kathie S

I am a current client of this provider

They go out of their way to make sure that my dad is not only looked after, but that he is having a good time. I like knowing that somebody is there with my dad. I am able to go to my job and be stress free. They also picked up weekends and nights when I needed them to.

March 19, 2018

By JoAnne L

I am a past client of this provider

Visiting Angels took excellent care of my mother while she was disabled. The people were very friendly and kind to here while she was having problems. They gave us a lot of good information on ways to help her after they left. We didn't have to go over to my mother's as often because Visiting Angels took care of her most of the time.
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About Visiting Angels Living Assistance - Mentor, OH

We are a family owned and operated agency celebrating our 18th year in business. We’ve built our agency’s reputation on a simple premise, “We truly care for our clients”. We establish the needs of our clients as our first priority and concentrate on building lasting relationships. It’s important for our clients to feel comfortable knowing they can call us about any aspect of their care and have someone truly willing to listen and help.

  • Personalized service from our family to yours
  • A dedicated office staff, second to none
  • Phone calls answered 24/7 by a staff member
  • No cost/obligation initial meeting at your convenience
  • The Care Plan Coordinator will accompany the caregiver on the first day of service
  • Caregivers are experienced, thoroughly screened, drug tested, background checked & bonded
  • Periodic calls & visits to verify satisfaction & quality of service
  • Information regarding local & national programs offering assistance with payments
  • Visiting Angels homecare is unlike nursing and assisted living facilities in that one-on-one care is provided. We pride ourselves in providing quality care at a reasonable cost.

    We are excited to share with you the news that Visiting Angels of Northeast Ohio was honored with Home Care Pulse's Highest Award; “Leader in Excellence” for 2020! This is our 3rd “Leader in Excellence” award.

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    Photos of Visiting Angels Living Assistance - Mentor, OH

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    Services and Amenities of Visiting Angels Living Assistance - Mentor, OH

    Health services

    • Physical Therapy

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • Physical Therapy
    • Occupational Therapy
    • Range Of Services Extra: Errands, Shopping, Transportation

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance
    • Dressing And Grooming
    • Bathing And Toileting
    • Exercise
    • Walking Wheelchair Assistance
    • Memory Care
    • Companionship
    • Meal Preparation
    • Errand And Grocery Assistance

    Travel

    • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care

    Screening

    • In Person Interviews
    • Reference Checks
    • Immunizations
    • Driving Record Check
    • Residency Confirmation
    • Background Checks
    • Drug Screening
    • Sex Offender Check

    Training

    • Continual Training

    Training Areas

    • Patient Transfers
    • Stress Management
    • Family Communication
    • Transition Issues
    • Memory Care Training
    • Ethics
    • Validation Techniques
    • Training Areas Extra: Alzheimer's, Hospice End Of Life

    Payment options

    • Insurance
    • Check

    Payment details

    • Payroll Provided For Caregivers

    Bonded/insured

    • Bonded And Insured
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    Visiting Angels Living Assistance - Mentor, OH

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