Visiting Angels Living Assistance - Mentor, OH
8451 Mentor Ave, Mentor, OH 44060
4.8
(206 reviews)
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Provider Comparison
Reviews of Visiting Angels Living Assistance - Mentor, OH in Mentor, Ohio
Annie H_5
5
|
November 22, 2024
My mother really needs the help, she's 103 and our caregiver is very helpful. The person that was assigned to us is perfect for my mother. She's very helpful and really cares.
Mary J_29
5
|
November 22, 2024
It helps me with my every day life. The 4 hours I have 3 days a week, gives my husband a period of time that he don't have to take care of me. We always have had very good luck with them. They do what they say they're going to do.
Provider Response
Don Z_3
4
|
November 20, 2024
It gives me some freedom. They are doing a great job.
Bonnie M_17
5
|
October 22, 2024
They take excellent care of my husband and allow me to get my other tasks done without my having to worry about him. They have been very responsive to our needs.
Provider Response
Carolyn J_11
4
|
October 22, 2024
If he chooses not to cooperate, it's hard to have an impact. The agency has been responsive.
Lynette C_2
5
|
October 8, 2024
The caregiver who works with him is very knowledgeable. I like the quality of the caregivers.
Ben W_1
5
|
September 25, 2024
They provide care and it has allowed me to do things for myself. They are consistent in the care.
Provider Response
Jeff S_17
5
|
September 12, 2024
They do what is requested of them. I have a lot of confidence, and trust in the service.
Provider Response
Kathleen H_10
5
|
September 12, 2024
The caregivers help with making sure I am clean. I like that it is personalized to my needs.
Michelle M_31
5
|
September 12, 2024
We could not live without the agency. If there are any issues, they alert me. The agency is very reliable.
Provider Response
Tracy F_3
5
|
August 22, 2024
They are good at accommodating the work schedule with our hours. I think the agency is thorough.
Janet K_22
5
|
August 22, 2024
The ladies are very helpful and personable. They are gentle, kind, know what they are doing, and are fun to be around. The agency works with your schedule and your needs.
Frank M_25
5
|
August 12, 2024
They help me manage a house, and everyday normal things. So I can help myself accomplish the house. The person who I had as a caregiver, I like their personality, and they get along well.
Jean D_14
5
|
July 29, 2024
They are always on time, and pleasant, and bend over backward to make things nice and pleasant, I have no complaints. I like the caliber of the women that work for the agency.
Provider Response
Jack W
5
|
July 29, 2024
They have been very impactful. They get things done very easily. I like that they are prompt and cordial.
Provider Response
Alice H_8
5
|
July 18, 2024
It has been a positive experience because the agency is striving to match the caregivers to my mom well. My mom couldn't be staying where she is without Visiting Angels. I would recommend this agency because they are very reliable. I never have to question if someone is with my mom.
Provider Response
Anonymous_1721313066
5
|
July 18, 2024
They were a great help to me when I really needed it. I liked that they were prompt and always showed up, they were very helpful.
Provider Response
Ann K_20
5
|
July 18, 2024
My loved one really loves her caregiver. My caregiver is very reliable.
Provider Response
Martha M_5
5
|
June 28, 2024
I can leave for the winter knowing mother is well cared for. They enable the rest of the family to live a full life knowing that mother is cared for.
Provider Response
Jean S_29
5
|
June 26, 2024
They made it positive with the quality of the people that went. They seemed invested in keeping my mom healthy. They were very efficient to meeting our needs.
Provider Response
Tina F_7
5
|
June 26, 2024
The provider has been able to help so that my husband and I can finally enjoy some time together without worrying about her falling or anything. The agency is very personable. The owner came out and introduced himself and the company.
Provider Response
Erica B_5
5
|
June 25, 2024
They take the weight off of me by stopping in and checking on my mother every day. They are very easy to work with. They take everything that I say into consideration.
Provider Response
Daryle H
5
|
June 13, 2024
The caregivers help me to make my bed, do my laundry and keep me company. I like that my caregiver works hard, gets the job done, and is pleasant to work with.
Provider Response
Jan B_22
5
|
June 13, 2024
He has Alzheimer's so they are qualified to care for John. They keep in touch when I need a replacement caregiver and how satisfied I am with the services.
Provider Response
Julie N_8
4
|
June 13, 2024
The caregivers were a great help for my mother, but some were better than others. As far as scheduling, the agency could have been more consistent with the aide that was staying with my mother. I did not get a chance to spend quality time when there was an exchange of caregivers, which was a bit confusing.
Provider Response
Shannon K_1
5
|
May 29, 2024
The caregivers go above and beyond, Some are shy, which is totally fine. Some of the girls have requested to work with him. I like that they are very professional, and their communication is 100%.
Provider Response
Bob A_10
5
|
May 29, 2024
They take her to her appointments. I like that they show up on time.
Provider Response
Tony B_5
5
|
May 29, 2024
The services are helpful because I am bed bound. They help me move around and get things accomplished. My caregiver takes excellent care of me, she is caring and attentive.
Provider Response
Donna W_21
5
|
May 13, 2024
They have sent Bob who gets along with my husband very well. I like the people who work for Visting Angels.
Provider Response
Cyndi W
5
|
April 23, 2024
By bing in people in to taking care of my loved one. They are better than anybody else that I found.
Provider Response
Anonymous_1713869963
5
|
April 23, 2024
I would like to have more consistency with a caregiver but the one I had that broke her toes that was really good. The one girl I had was excellent but she broke something and hasn't been here for a while. The last two I had I think some were too old to do what I needed to do. They always manage to find a fillin and they show up on time they wear name tags and don't make rude comments.
Provider Response
Theresa D_12
5
|
April 23, 2024
The caregivers do everything to make his life easier. They do everything he needs, and he needs a lot, so they do a lot. We really like the caregivers that are coming to our home.
Provider Response
Cheryl P_12
5
|
April 9, 2024
The fact that the person who is helping is very prompt. They give me excellent service and if I have a special request they take care of it immediately.
Provider Response
Christina G_5
5
|
April 9, 2024
They weren't there very long, but the room seemed lighter. Every time I went there when the caregivers were there, everything was perfect. A question was a text away or a call away. They would help within the matter of a minute or two, and they could ask advice or what to do. I liked that I felt that I was taken care of. Everything was taken care of, and I could just sit down for a minute.
Provider Response
Gwen C_1
5
|
April 9, 2024
They are efficient and that made my experience positive. They were professional and their communications were very good and thorough. The staff was very well trained.
Provider Response
Lisa L_28
5
|
March 26, 2024
He asked me to up their days. The provider has helped the most by being a companion. I like this agency because they're caring, and they take good care of my dad. The caregivers are wonderful, and they're always in communication with me.
Provider Response
Tracey S_2
5
|
March 20, 2024
They make my life easier because I don't have to worry about someone being here. they are fast in response. All of the people that we have encountered have been nice.
Provider Response
Cindy B_25
5
|
February 27, 2024
They help her with her day to day activities. They are very attentive. They always show up on time.
Provider Response
Andrew G_4
5
|
February 8, 2024
My mother loves what they are doing for her. They called us and connected to us in person.
Wayne B_10
5
|
January 29, 2024
I liked that they communicated very well with the staff at the assisted living home. I liked that they had good communication and it was always very good.
Provider Response
Joyce K_18
5
|
January 19, 2024
They drive us to medical appointments and errands. My favorite thing about the agency is that they provide companionship.
Provider Response
Jayne K
5
|
January 19, 2024
They do some laundry. They fix her snacks. Our favorite caregiver is Veranda. They're very efficient and helpful.
Provider Response
Timothy G_3
5
|
January 19, 2024
She is able to develop an emotional bond with the caregiver. It makes the care easier, there is no resistance. I would recommend them because the caregiver bonded well with the lady who needs the care. They are thorough.
Geraldine K
5
|
January 19, 2024
They clean the bathroom and dust and drive my care and take to my doctor appointments. I like that they are on time and kind and pleasant.
Provider Response
Mary H_118
5
|
January 12, 2024
They help me get meals. One thing I like about the agency is they are friendly.
Provider Response
Joy G_3
5
|
December 27, 2023
They help the most with literally everything he had, around the clock care. I liked that they had a wonderful selection, and they were caring and competent.
Provider Response
Jeff C_10
4
|
December 11, 2023
There wasn't anything they could have done to have a greater impact, it was just a short period of time when he was transitioning between moving out of his home and into a facility. I think the people they sent were very good with my dad, and they connected well with him.
Provider Response
Shelly S
5
|
December 11, 2023
They help him by cooking, cleaning, and bathing him. I like that the people they send are all caring.
Provider Response
Anonymous_6922
5
|
November 10, 2023
They had really good people working there. They knew what to do. They had high-quality people there usually.
Rich R_3
5
|
October 31, 2023
They were a big help. I like that they did what they did what they were supposed to do, on time, went out of the way, and the aide was very good.
Provider Response
Don F_5
5
|
October 27, 2023
They help me with laundry. I like that they are very compatible with me and my wife.
Terry & Rita K
5
|
October 27, 2023
They do everything they can to help, and they are always available to help. The people who come are very thoughtful, and they care about you.
Norma F_3
5
|
October 19, 2023
They're doing what they're supposed to, and that makes my life easier. They help her get dressed and get her food. I have no complaints. They're very reliable and are always there on time. If someone calls off, they always fill in, and I appreciate that about them. The people that come to care for my mom are good people.
John W_52
4
|
September 28, 2023
There is nothing they can do to make my life easier. They have good personnel.
Linda R_37
5
|
September 28, 2023
The agency has made my experience positive by trying hard to find compatible people for me. I like how visiting angels providers are personable and kind to me.
Judy S_43
4
|
September 23, 2023
This is only average because I don't need much hands-on care. I would like a caregiver who is more of a self-starter and could see what needs to be done and just does it, such as mopping the floors. I would recommend Visiting Angels to others because the majority of the caregivers I have come in contact with have been exemplary. I do want to let them know that I will be reducing my evening hours because I just don't need all of that help.
Lisa S_35
5
|
September 13, 2023
It makes things a lot easier because she takes care of my dad, which frees me up to do other things that I need to do. I like that they send dependable people.
Rebecca G_7
5
|
September 13, 2023
The activities of daily living and being able to stay in his home, without them, he couldn't stay in his home. I like the communication and the care is good.
Ann K_19
5
|
August 25, 2023
It's provided a great relief for me and been helpful for my parents. They're prompt and they provide a substitute if somebody can't come. My parents are very happy with them.
Jan A_4
5
|
August 24, 2023
This allows me to continue to take care of my family as well as my mother. This is the second time I have used them and they have been great.
Susan B_68
5
|
August 11, 2023
The services have been helpful because it is overnight and I can sleep. I like Visiting Angels because I can trust that someone will be here.
Christine Y
5
|
July 14, 2023
It took the worry out. The care was spectacular.
Kathy K_16
5
|
July 14, 2023
They've helped me the most, helping me get dressed and things around the house. I like that they're very caring and always on time.
Maryann H_2
5
|
July 13, 2023
They were able to provide great caregivers, and they check if someone wasn't going to come. I recommend them because the people were very good and arrived on time.
Mitzi T_1
5
|
June 26, 2023
I can't be there all the time and when I'm not there, someone else is there. The reinforcement of having someone there is great. They are efficient and they send out qualified people. They are always available to answer any questions.
Ralph G
5
|
June 26, 2023
The caregivers have helped the most with getting the client dressed. I like that they care for their patients. They do a good job.
Bonnie T_3
5
|
June 14, 2023
They give us a break from doing it all ourselves. They keep you informed.
Anonymous_3234
5
|
May 22, 2023
They helped her shower and get dressed and fed. They did some house cleaning as well. I appreciate the stability of the caregivers.
Provider Response
Joan M_36
5
|
May 16, 2023
My caregiver helps me out the most with the housework and with some of my food. I would tell a friend that the caregiver I have now from Visiting Angels is extra wonderful.
Provider Response
Lucy O_1
5
|
April 27, 2023
The changes at the beginning at first it took a little bit to settle. The caregivers were changing quit a bit and I wasn't sure the caregiver that we ended up with is quite phenomenal.
Provider Response
Julie W_14
5
|
April 13, 2023
They help out the most by making sure he doesn't fall. It is a very well-structured organization.
Dee D_2
5
|
April 13, 2023
They have helped me by taking care of my father. Making sure he is taking his meds, and daily activities. The quality of care. I don't have to worry about my father when they are around.
Bob S_32
5
|
April 13, 2023
They talk with him and are polite. I like that they do a nice job and are on time.
Provider Response
Mary B_138
5
|
March 28, 2023
They provided food, transportation and care. They are responsive to needs and concerns.
Sara T_3
5
|
March 24, 2023
I was taking care of her on my own 24/7 for 2.5 years. It was a god sent. I was exhausted. It gave me a break and gave her someone to talk to. I could tell that they really cared. The aides were high quality and knew what they were doing. They were hard-working and went above and beyond.
Provider Response
Diane L_9
5
|
March 15, 2023
The services were great because it was valuable to me to have someone relief me of the my caregiver duties. They were very dependable, responsive, and had good caretakers.
Becky H_9
5
|
March 15, 2023
They help Henry by continuing to help him. I like the aides that have been excellent.
Mary P_48
5
|
February 22, 2023
I have no complaints. They are very compassionate. They seem to be very caring/
Kayla C
5
|
February 21, 2023
They know what he needs before I do. I like that they are very knowledgeable and caring for my dad.
Lou A_2
5
|
February 15, 2023
They sent us Gail, who we loved. We loved our caregiver, Gail, who came out to the house.
Selma D
4
|
February 8, 2023
They are available if you have problems. I liked most of the help. Some are good and some are not.
Carol L_18
5
|
January 30, 2023
They do so much for me since I am handicapped, so they make my life easier. They are efficient and come when they say they will come. They are willing to try something new if I need it.
Michael T
5
|
November 23, 2022
They helped the most with shopping, and any self-care that he needed. The day shift was awesome.
James R_24
5
|
November 19, 2022
They were always there when we needed them. I liked that they were responsive.
Lorraine R_4
5
|
October 20, 2022
They provide support for me. They are prompt.
Elaine P_8
5
|
October 18, 2022
I like that we've had the same caregiver since the beginning. I like how helpful the agency is.
Louise S_15
4
|
October 6, 2022
It would depend on the person that is coming. They help him get dressed and undressed and helps him to the bathroom. They are very willing to work with our schedule, even at the last minute.
Anonymous_6455
5
|
September 29, 2022
They helped me with the laundry. I liked that they were friendly.
Anonymous_6464
5
|
September 14, 2022
They have done what is required of them. I like that they show up and do their job.
Jim S_38
4
|
August 25, 2022
I think the caregivers could maybe be a little more knowledgeable. They have done well so far. They came out promptly and got us a caregiver promptly.
Bruce B_24
4
|
August 22, 2022
They made things positive by calling me back on the weekend. I would like to see improvement by having less turnover in caregivers.
Cindy B_16
5
|
August 22, 2022
They take good care of my mother. I don't have to worry as much. They are good about communicating and scheduling.
Patrick B_4
5
|
August 15, 2022
it has been a life-saver. It's just an overall sense of caring, going above and beyond, and helping. It's a very difficult situation. To have someone come into your home and take care of a loved one the way the caregiver has come in is phenomenal. She is the best thing that's happened. There is nothing I dislike about the agency. I like the quality of care, the companionship, and the caregiver we have. It is unparalleled.
Mary Jane G_2
5
|
July 15, 2022
The agency provides caregivers whenever I need them. I like this agency because all the caregivers are friendly and helpful.
Doug H_3
5
|
June 16, 2022
They were always on time and there to help my mom when she needed. They did a really good job for us.
Debra H_10
5
|
April 29, 2022
It took my mother out of the nursing home. I like the reliability of the staff.
Anonymous_5925
4
|
April 29, 2022
Visiting Angels has made my experience positive by sending me an amazing caregiver. I would recommend Visiting Angels more if they screened their caregivers a little better as I had issues with caregivers in the past.
Chris L_8
4
|
April 27, 2022
I would like it if they would be a little better at more consistency with following instructions. I really like that they have quality and responsiveness.
Nellie V
5
|
March 25, 2022
I like that they clean and take my mother to the store and do laundry. I like that the agency is very attentive and communicative.
Marguerite B
5
|
February 18, 2022
They seem to care. Some people come because it is a job, but these caregivers come because they want to be here.
Gertrude B_1
5
|
February 14, 2022
They are responsive to my calls. I have one angel in particular that is a friend to me. She helps me around the house.
Michael R_18
5
|
February 14, 2022
They follow up and provide what they promise. They are through with details.
Marjorie F
4
|
January 27, 2022
They helped Bob shower and dressed him. I would have liked them to do house cleaning while they were sitting around. They are some good angels and some are lazy.
Russell R_2
5
|
January 14, 2022
I just couldn't take care of myself, which is not normal for me. I worked every day, at least 5 days a week. I can walk almost without crutches now - my right leg is still weak. It took the burden off my wife. There are all very pleasant, some outstanding. They are very personable and helped me while my broken bones healed. They helped me do anything I needed, like making my bed and putting on my socks.
Sue R_8
5
|
January 14, 2022
They helped most by just being very wonderful to my husband. He needed someone to talk to him and they were great. They were all very nice, caring people.
Kristen B_2
5
|
January 14, 2022
The staffing was phenomenal, the whole signing up was easy and the managing for providing caregivers was excellent. I like that all the caregivers my mom had were lovely and caring. They were going beyond the care, we appreciated the organization of Visiting Angels.
Chris B_22
5
|
December 29, 2021
I was very satisfied. They made sure he was safe, and it relieved us. They are professional and the staff is very friendly.
Steve D_7
5
|
December 23, 2021
Maintaining a safe environment for my wife, keeping her safe. They have a good reputation and fill a need. People with integrity and honesty.
Sheila H_6
5
|
December 16, 2021
I don't know what I would do without the services. The client is going downhill quickly, and I cannot handle him on my own. The agency is personal. They show their concern and their love. They really care, they have even brought the client cards on Veteran's day to show their support and appreciation for him.
Tracey S_1
5
|
December 9, 2021
The aides helped with her stomach issues and medication management. The agency had great aides. The aides were able to do anything.
Jan W_2
5
|
November 29, 2021
Just being there and helping my mom with daily activities has been incredibly helpful. They could have their employees read the manual before going in to the clients.
Debbie W_12
5
|
November 9, 2021
They have made things easier by attending medical appointments with him. I like that they are very professional and respectful.
Deborah S_15
5
|
November 9, 2021
This agency made life very easy for us. Visiting Angels has extremely caring people. They're very professional in doing a job, but they're more like family.
Dona R
5
|
October 26, 2021
Everything they did was beneficial to us. They were efficient and helpful.
Hely P
5
|
October 22, 2021
I think that because when I would run errands, I wouldn't have to worry about my husband at all. I liked how the caregiver came and she became like a family member and she took good care of my husband as was always on time.
Anonymous_5298
5
|
October 12, 2021
I just needed someone here, I am 83 years old. I liked their personality.
Sun H
5
|
October 12, 2021
They work together really good. They do a really good job and check on what the patient and customer wants.
Janet R_7
5
|
September 1, 2021
I always knew that if I was running late from work, they would get dinner for my mom and let my dog out. I trusted every one of them and they made good decisions for her. They were always patient and kind with me. They worked with our changes.
Pat o
5
|
August 30, 2021
They helped her with physical care and socialization. I liked the care they provided to my aunt.
Charles H_18
5
|
August 24, 2021
They provided a well trained and caring worker. I am very confident in the people and their services.
Don Z
5
|
August 16, 2021
Their services have made my life easier! They are very professional. I like the quality of the people we are getting care from!
Anonymous_4450
4
|
August 11, 2021
They helped the most by providing supervision for my mother. I like that they were reliable. They provided documentation. If someone couldn't show up they always made sure to get one to come.
Betty P_15
5
|
July 29, 2021
They provide her with companionship. I like their personalities.
Marty C
5
|
July 14, 2021
I just liked the companionship. They did an outstanding job with everything.
Janet V_1
4
|
July 13, 2021
They've been very accommodating. The first aid we had wasn't a good fit.
Anonymous_5011
4
|
July 13, 2021
They have helped care for my parents when I couldn't The agency could work on the individual clients but some were just not that good of a match and they just need to put more effort into the care.
Andrea G_3
5
|
June 30, 2021
They have really helped by being there and providing meals. I like that they are very good at providing the care that we need at the time we need it.
Kim C_11
5
|
June 30, 2021
They've made my life easier by making sure she's not alone all the time which has taken a burden off my mind. I would tell a friend that the Angels that have been with my aunt have always been nice and respectful. She gets along with them great and the service is very well suited to her.
Camilla R
5
|
June 26, 2021
It's very important and useful. They're very personalble, they know what they're doing. It's working out really well.
Colleen C_5
5
|
June 22, 2021
My husband and I couldn't keep checking on my dad because of our jobs. I like the compassion and the care providers.
Debbie S_12
5
|
June 5, 2021
They always keep me appraised of changes. They've done a nice job of matching a Visiting Angel with my mom and her personality.
Lisa C_15
5
|
May 4, 2021
They were there every day and met all my mother's needs. I would recommend them because they are fabulous. I love the quality of people they send.
Susan M_38
5
|
April 26, 2021
The agency is helpful by allowing me to have time to do my chores and taking care of anything we ask them to do. I like that they provide good quality of care and I was provided an excellent person. They are very responsive and they pick up the phone right away. They have good communication.
Carol B_43
5
|
April 16, 2021
They catered to my dad's needs. I would tell a friend that they were kind.
Margaret W_11
5
|
April 16, 2021
It was comforting to know that they were truly compassionate people. I liked the caregivers that my dad had. They did good work.
Cathy M_11
5
|
March 31, 2021
It gave me time back. They are easy to work with. They get to know the client. They made life easier.
Linda M_33
5
|
March 26, 2021
Most of it was peace of mind for my family, I was recovering from an injury. I liked how the people are very qualified for what I needed.
Tom S_11
4
|
March 17, 2021
They do what I ask and they wash the floors and the windows. Most of the caregivers are good, they know what they are doing.
Jim N
5
|
March 12, 2021
It's great to know that I have support. Her quality of life is much better. I like the caretakers. I like that they are kind caring and compassionate.
Janice G
5
|
February 25, 2021
They are responsible. They help me do things around the house. They help me clean the house. I like everything about them. They are reliable and they are prompt.
Lisa D_12
5
|
February 23, 2021
The services help by getting them up and making sure that they are clean. I like that the caregivers are really good, and they personalize the care to my parents.
Kathy R_11
5
|
February 17, 2021
They are there for my husband and me, they also keep our home organized. They genuinely care. I have had them for over five years and my husband now needs 24 hours of care, each care giver deserves five stars.
Mary Jane B
5
|
January 19, 2021
They kept in contact with me and they did everything we asked. They did a good job.They were really helpful
Debbie G_8
5
|
January 12, 2021
They've worked with me during the pandemic to set up care and it's been great. I work from home now because of the pandemic and they help care for her while I'm upstairs working. I've loved every caregiver they've sent.
Rob W_1
5
|
January 12, 2021
It is definitely a service that we need. We wouldn't be able to get through this without them. They listen to our needs and even with COVID going on they made availability for them to come to our house.
Cindy H_12
4
|
December 3, 2020
They are very helpful. They can run errands for us. They are good, but they could let us know when they take the clients on outings.
Theresa L_6
5
|
December 3, 2020
It has given me peace of mind that everything is going okay with my dad. They are always very friendly when I call, they answer all of my questions. They are on top of things.
Gayle R
5
|
December 3, 2020
They are very prompt. They take care of the client very well.
Maureen D_4
5
|
November 4, 2020
They come out three times a week and the caregivers are very helpful. I like that they are efficient and their whole program. They are very accommodating to your needs.
Anonymous_4109
5
|
October 28, 2020
It's a lot less stressful to have things done. They're very accommodating to my needs.
Kim P_2
5
|
October 14, 2020
He had continuity. He had someone who knew his likes, his needs, she was the same person for him the whole time. I like that the caregiver was there every day, we never had to have a substitute.
Rita K_3
5
|
October 6, 2020
The agency is very qualified. The most helpful part of the services is that is relieves me of some responsibility. The agency is honest, and they personally selected a good match.
Mary M_40
5
|
October 6, 2020
They had great caregivers that went above and beyond. I like that they took care of all of my needs and the caregivers were outstanding.
Nancy N_7
5
|
September 24, 2020
They are very very good! They are very alert in anything you need. They are very friendly and sincere and they mean what they say.
Michelle B_15
5
|
August 19, 2020
They helped the most in being consistently involved in doing what they could to make Chris comfortable. I liked the personal service that the company provided.
Tom B
5
|
July 28, 2020
The most helpful part is in providing companionship. I like that Visiting Angels have very nice people that are good at their job.
Colleen D_1
5
|
July 23, 2020
They help with daily activities of living such as showering. The owner was very accomodating. She and her husband were very warm people.
Anonymous_3874
5
|
July 14, 2020
They are on time and do what's asked of them. They're always on time and do what they say they're going to do.
Marti P
4
|
July 14, 2020
They help me with showering and washing my hair. They come on time twice a week and do whatever I need.
Kim A_4
5
|
June 23, 2020
They were able to get him to do things that nobody else in the family could do. They were very compassionate, they definitely know what they are doing, and they are extremely punctual.
Maggie W_1
5
|
June 16, 2020
It is nice that Maggie is not alone, that is important to me. I know that she is well cared for. I needed help to take care of Maggie. They have made it possible for me to work my full time job. It has eliminated a huge amount of stress for me. They are very easy to work with and they are flexible. They really work hard to make sure the client is cared for.
Pat W_2
5
|
June 16, 2020
It is a big help to me because I have trouble getting around. They get errands done for me. They listen carefully and she takes care of things without being asked.
Nanette M
5
|
June 12, 2020
They've been a respite for the family. We have been kind of running for a while, taking care of her. We needed some respite. I like that they seem to have the skills necessary to take care of their clients. They are compassionate and dependable as well.
Jan B_12
5
|
June 9, 2020
They make my mother their top priority. They take a huge load off my shoulders. I love the caregivers and the office staff. They're all very accomodating.
Cindy K_1
5
|
June 3, 2020
I lived away from my parents but it gave me peace of mind that there was someone keeping tabs on my parents. I have recommended them to others and have let them know that they are dependable, on time, and have everything.
Rick G_2
5
|
May 22, 2020
It impacts me quite a bit. It is just me here and I am getting burning out. They are friendly people. They are very helpful. I don't know what I would do without them.
Molly N_1
5
|
May 20, 2020
Mom felt comfortable with the two girls we've had. She loved having them around. They made her feel better. We had two great caregivers.
Johanna S
5
|
May 13, 2020
He was unaware of what was going on, but I sure appreciated what they did for us. They were so kind and understanding. They were so dependable.
Diane M_20
5
|
May 6, 2020
They took care of my mother which enabled my brothers and I to go to work and do the things we needed. I liked that they came out and visited with my mother and me and explained the services
Trish H
5
|
April 20, 2020
It has turned my mom's life around with her anxiety and depression. I would recommend them to anyone. The company is very easy to work with. In my interview, they really listened to what I said my mom needed. The first caregiver was spot on.
Nanci A
5
|
April 17, 2020
Both my parents are very old, and it takes a burden off us. They are very personable. They care. You feel a warm glow with them.
Jerry K_10
5
|
April 6, 2020
They helped with her patient care with everything from bathing to daily activities that were getting too much for us to manage. They were very considerate and very kind and generous about not only the evaluation but also the care they provided.
Roberta L_4
5
|
March 20, 2020
They tried to keep him moving. They were reliable, kind, and provided very good care.
Jerry W_6
5
|
March 17, 2020
The caregivers were very nice and took good care of her. I liked how family oriented they were. They were very friendly and gentle with her.
Betty Lou H
5
|
March 10, 2020
They do things I can no longer do by myself. They change my sheets for me. I like the personal attention they give. Everyone in the agency seems very sincere in the way they treat you. It's not a cookie-cutter company.
James N_9
5
|
March 10, 2020
I felt very comfortable with them being left with my mother at home. I knew she was getting the care and was in great hands. She was flourishing. They were a great company. They even taught me how to relate to my mother in ways that she would cooperate.
Brenda Z_1
5
|
March 4, 2020
I've been able to continue to work. I've been very happy with them. If someone was in need of care, I would recommend them.
Kathy P_15
5
|
March 4, 2020
They provide the care that I can't. They are consistent and reliable.
Anonymous_3218
5
|
February 19, 2020
It has been very helpful. When they are here, they take over so I don't have to deal with everything. I would recommend them to anybody. The people coming to the house are high quality.
Jenny W
5
|
February 5, 2020
They make my life so much easier because I can go about my day and not worry about what is going on with Mom. We have never had a problem with them, they are reliable and my mom absolutely loves them.
Sue S_6
5
|
February 5, 2020
She's a stubborn person and doesn't allow them to do light housework. I'd like them to do that but they can't. I don't know how they would do that. I only get to see her once a month because I live so far away so when I visit, I spend a significant time cleaning. In their defense, she doesn't let them do it. I like that they're extremely accommodating. When you're dealing with an 85 year old lady, it's nice to have someone that understands and is flexible. They understand what's going on with her.
Kim S_11
5
|
February 5, 2020
It helps to relieve us. There was 3 of us there 24/7 so it relieved some of that pressure. We knew he was in good hands. They were wonderful, caring, and they treated my father like their own.
Susan D_10
5
|
January 30, 2020
My mom is in a nursing home and she gets the individual attention she needs. The agency is always very responsive if I have questions or concerns. The caregivers are outstanding.
Steve S_9
5
|
December 13, 2019
She's pretty self-sufficient, except for help with medication and meal preparation. They've been around for a long time, they have a good history, they're affordable, their people are good, and their availability is great.
Colleen T_1
5
|
November 21, 2019
When his children can't be there, it is nice for someone else to give him company and assistance. I know his caregiver very well.
Craig W_2
5
|
September 20, 2019
They help her the most with their companionship. They are there with her. It is like family is there with her, so she is happy. She loves it when they come. When I have spoken with the people that have been with my mom, they are knowledgeable. If they don't have the answer, they tell us that they'll find it. They are informative in getting answers to questions. I view Visiting Angels as more than people that come in. They are friends and companions to my mom.
Allan M_2
5
|
August 22, 2019
The caregiver is punctual and helps with our meals. It's a load off my back. They provide people who are very nice, punctual, and well mannered.
Ann L_8
5
|
July 23, 2019
They are there whenever I need them. I like that they are caring and considerate.
Chuck_1
5
|
February 12, 2019
It definitely helps him be more independent and it frees me up to go do whatever I need to do. I like how they are responsive to our needs and they tailor the care to my dad. I appreciate that.
Helen W_2
5
|
February 1, 2019
They mop the floor and dust the furniture. I like their promptness and timeliness.
Shari T
5
|
December 8, 2018
It helped tremendously. I knew somebody was there and that she was safe. I thought that it was excellent.
Kevin K_5
5
|
November 28, 2018
It allowed me to take a break. When they came in, they took over, and I felt good turning her over to them so I could get sleep for myself. The people were very kind and helpful, and they did everything they were supposed to do. It gave me peace of mind.
Claudia_1
5
|
November 8, 2018
They do everything. They are there 24/7. They have been good companions, and they are very caring. They are very reliable and dependable.
Duane Y
5
|
October 16, 2018
Anytime I need something done or something extra, they take care of it. It's a good service.
Rose S_1
5
|
September 24, 2018
It relieved the burden of care off of my family and me. They were caring and they acted like they were family.
Stan K
5
|
September 5, 2018
It has been a lot of help for my brothers and I because we all live far away and work. I like that the caregivers they have sent have been very caring and excellent to my parents.
Richard D_12
4
|
August 1, 2018
I can rely on them and they are very friendly. The people at Visiting Angels have been very nice.
Howard M
5
|
June 14, 2018
I couldn't have done without them. They were spot on. They did a lot of followup, and the caregiver was wonderful.
Brad W
5
|
June 1, 2018
For my mom it's great because they do light housework for her that she can't do. Visiting Angels are very caring and they take care of the patients, doing whatever they want that's in their power to do.
Donna M
5
|
May 14, 2018
She bathes me, she cooks, and she does the dishes. She does whatever I ask. I don't have to struggle to get out of my chair. I don't have any aggravations from them. They work with me.
Steve A
4
|
May 8, 2018
They were here with her when I was gone. There were things I had to do, and they were there to help out. They didn't provide services for very long, but they did what I expected them to do when they came.
Char G
5
|
May 4, 2018
I liked that they would send qualified people to care for my husband, and if they weren't qualified, they would find a replacement. I was able to go out and run errands and get out of the house while they took care of my husband.
Nancy C
5
|
April 12, 2018
They are very qualified and on time. They are friendly and able to handle what they are doing. They give me a little freedom. Having them there helps me feel comfortable when I leave.
Dave K
5
|
April 4, 2018
I like the way they do business and the people that they had come over. I could not be there 24/7 and neither could my brother, so it worked out great.
Kathie S
5
|
March 20, 2018
They go out of their way to make sure that my dad is not only looked after, but that he is having a good time. I like knowing that somebody is there with my dad. I am able to go to my job and be stress free. They also picked up weekends and nights when I needed them to.
JoAnne L
5
|
March 19, 2018
Visiting Angels took excellent care of my mother while she was disabled. The people were very friendly and kind to here while she was having problems. They gave us a lot of good information on ways to help her after they left. We didn't have to go over to my mother's as often because Visiting Angels took care of her most of the time.
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Services and Amenities of Visiting Angels Living Assistance - Mentor, OH in Mentor, Ohio
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Background Checks
- Staff Drug Screening
- Sex Offender Checks
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
- Stress Management
- Validation Therapy
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Health Services
- Companion Care
- Memory Care
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Accepts Check Payments
- Accepts Insurance
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Care Management Services
- Residency Confirmation
Additional Amenity Information
- Range Of Services: Errands, shopping, transportation
- Training Areas: Alzheimer's, Hospice end of life
About Visiting Angels Living Assistance - Mentor, OH in Mentor, Ohio
We are a family owned and operated agency celebrating our 18th year in business. We’ve built our agency’s reputation on a simple premise, “We truly care for our clients”. We establish the needs of our clients as our first priority and concentrate on building lasting relationships. It’s important for our clients to feel comfortable knowing they can call us about any aspect of their care and have someone truly willing to listen and help. Personalized service from our family to yours A dedicated office staff, second to none Phone calls answered 24/7 by a staff member No cost/obligation initial meeting at your convenience The Care Plan Coordinator will accompany the caregiver on the first day of service Caregivers are experienced, thoroughly screened, drug tested, background checked & bonded Periodic calls & visits to verify satisfaction & quality of service Information regarding local & national programs offering assistance with payments Visiting Angels homecare is unlike nursing and assisted living facilities in that one-on-one care is provided. We pride ourselves in providing quality care at a reasonable cost. We are excited to share with you the news that Visiting Angels of Northeast Ohio was honored with Home Care Pulse's Highest Award; “Leader in Excellence” for 2020! This is our 3rd “Leader in Excellence” award.
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