Visiting Angels Living Assistance - Mentor, OH

Andrew G_4

My mother loves what they are doing for her. They called us and connected to us in person.

Shannon F_3

They are always available to answer questions and add additional staff and extremely responsive. They are very responsive and receptive. I like their communication and consistency.

Wayne B_10

I liked that they communicated very well with the staff at the assisted living home. I liked that they had good communication and it was always very good.

Joyce K_18

They drive us to medical appointments and errands. My favorite thing about the agency is that they provide companionship.

Jayne K

They do some laundry. They fix her snacks. Our favorite caregiver is Veranda. They're very efficient and helpful.

Timothy G_3

She is able to develop an emotional bond with the caregiver. It makes the care easier, there is no resistance. I would recommend them because the caregiver bonded well with the lady who needs the care. They are thorough.

Geraldine K

They clean the bathroom and dust and drive my care and take to my doctor appointments. I like that they are on time and kind and pleasant.

Mary H_118

They help me get meals. One thing I like about the agency is they are friendly.

Kathleen H_10

They've helped the most by teaching me to be able to take care of myself. I like the gal that comes, she is very kind and isn't judgmental.

Joy G_3

They help the most with literally everything he had, around the clock care. I liked that they had a wonderful selection, and they were caring and competent.

Jeff C_10

There wasn't anything they could have done to have a greater impact, it was just a short period of time when he was transitioning between moving out of his home and into a facility. I think the people they sent were very good with my dad, and they connected well with him.

Shelly S

They help him by cooking, cleaning, and bathing him. I like that the people they send are all caring.

Bob A_10

My wife is very pleased about it. She helps me to drive to all of her appointments. My wife has been having the same lady come out and she and my wife have been hitting it off very nicely and she has done a good job taking care of her.

Michelle M_31

It really has improved because they are very social with him. I would recommend them because of the caliber of their staff, every caregiver has been wonderful, they are very skilled, and experience.

Anonymous_6922

They had really good people working there. They knew what to do. They had high-quality people there usually.

Mary J_29

They have made my experience positive by helping me do things around the house that I can't do. I can't think of anything that they can improve on at this time. I appreciate that they are so helpful with anything that I need.

Rich R_3

They were a big help. I like that they did what they did what they were supposed to do, on time, went out of the way, and the aide was very good.

Don F_5

They help me with laundry. I like that they are very compatible with me and my wife.

Terry & Rita K

They do everything they can to help, and they are always available to help. The people who come are very thoughtful, and they care about you.

Norma F_3

They're doing what they're supposed to, and that makes my life easier. They help her get dressed and get her food. I have no complaints. They're very reliable and are always there on time. If someone calls off, they always fill in, and I appreciate that about them. The people that come to care for my mom are good people.

John W_52

There is nothing they can do to make my life easier. They have good personnel.

Linda R_37

The agency has made my experience positive by trying hard to find compatible people for me. I like how visiting angels providers are personable and kind to me.

Alice H_8

They come and help me with things like empty the dishwasher and wash the dishes. They vacuum and make the bed. I like that they are friendly.

Judy S_43

This is only average because I don't need much hands-on care. I would like a caregiver who is more of a self-starter and could see what needs to be done and just does it, such as mopping the floors. I would recommend Visiting Angels to others because the majority of the caregivers I have come in contact with have been exemplary. I do want to let them know that I will be reducing my evening hours because I just don't need all of that help.

Ben W_1

They take him grocery shopping and cook for him. Every caregiver, so far, has been incredibly kind and patient.

Lisa S_35

It makes things a lot easier because she takes care of my dad, which frees me up to do other things that I need to do. I like that they send dependable people.

Rebecca G_7

The activities of daily living and being able to stay in his home, without them, he couldn't stay in his home. I like the communication and the care is good.

Ann K_19

It's provided a great relief for me and been helpful for my parents. They're prompt and they provide a substitute if somebody can't come. My parents are very happy with them.

Jan A_4

This allows me to continue to take care of my family as well as my mother. This is the second time I have used them and they have been great.

Susan B_68

The services have been helpful because it is overnight and I can sleep. I like Visiting Angels because I can trust that someone will be here.

Jean D_14

They are with me all the time now and they are part of the family almost, I feel comfortable with them, I know them well, so they are like a relative almost. I've been with them for a couple of years and I rely on them a lot.

Christine Y

It took the worry out. The care was spectacular.

Kathy K_16

They've helped me the most, helping me get dressed and things around the house. I like that they're very caring and always on time.

Maryann H_2

They were able to provide great caregivers, and they check if someone wasn't going to come. I recommend them because the people were very good and arrived on time.

Mitzi T_1

I can't be there all the time and when I'm not there, someone else is there. The reinforcement of having someone there is great. They are efficient and they send out qualified people. They are always available to answer any questions.

Ralph G

The caregivers have helped the most with getting the client dressed. I like that they care for their patients. They do a good job.

Bonnie T_3

They give us a break from doing it all ourselves. They keep you informed.

James M_61

They have made my experience positive by taking care of my house really well and taking care of my medications and eye drops, they make sure I do that every day. I like the personal-- I had some problems in the beginning, we got it ironed and it's fine now.

Anonymous_3234

They helped her shower and get dressed and fed. They did some house cleaning as well. I appreciate the stability of the caregivers.

Joan M_36

My caregiver helps me out the most with the housework and with some of my food. I would tell a friend that the caregiver I have now from Visiting Angels is extra wonderful.

Lucy O_1

The changes at the beginning at first it took a little bit to settle. The caregivers were changing quit a bit and I wasn't sure the caregiver that we ended up with is quite phenomenal.

Julie W_14

They help out the most by making sure he doesn't fall. It is a very well-structured organization.

Dee D_2

They have helped me by taking care of my father. Making sure he is taking his meds, and daily activities. The quality of care. I don't have to worry about my father when they are around.

Bob S_32

They talk with him and are polite. I like that they do a nice job and are on time.

Mary B_138

They provided food, transportation and care. They are responsive to needs and concerns.

Sara T_3

I was taking care of her on my own 24/7 for 2.5 years. It was a god sent. I was exhausted. It gave me a break and gave her someone to talk to. I could tell that they really cared. The aides were high quality and knew what they were doing. They were hard-working and went above and beyond.

Diane L_9

The services were great because it was valuable to me to have someone relief me of the my caregiver duties. They were very dependable, responsive, and had good caretakers.

Martha M_5

They take care of my mother. I like that they are compassionate. We went through every home care agency in the area and Visiting Angels is the best by far.

Becky H_9

They help Henry by continuing to help him. I like the aides that have been excellent.

Mary P_48

I have no complaints. They are very compassionate. They seem to be very caring/

Kayla C

They know what he needs before I do. I like that they are very knowledgeable and caring for my dad.

Lou A_2

They sent us Gail, who we loved. We loved our caregiver, Gail, who came out to the house.

Selma D

They are available if you have problems. I liked most of the help. Some are good and some are not.

Carol L_18

They do so much for me since I am handicapped, so they make my life easier. They are efficient and come when they say they will come. They are willing to try something new if I need it.

Michael T

They helped the most with shopping, and any self-care that he needed. The day shift was awesome.

James R_24

They were always there when we needed them. I liked that they were responsive.

Lorraine R_4

They provide support for me. They are prompt.

Elaine P_8

I like that we've had the same caregiver since the beginning. I like how helpful the agency is.

Louise S_15

It would depend on the person that is coming. They help him get dressed and undressed and helps him to the bathroom. They are very willing to work with our schedule, even at the last minute.

Anonymous_6455

They helped me with the laundry. I liked that they were friendly.

Anonymous_6464

They have done what is required of them. I like that they show up and do their job.

Jim S_38

I think the caregivers could maybe be a little more knowledgeable. They have done well so far. They came out promptly and got us a caregiver promptly.

Bruce B_24

They made things positive by calling me back on the weekend. I would like to see improvement by having less turnover in caregivers.

Cindy B_16

They take good care of my mother. I don't have to worry as much. They are good about communicating and scheduling.

Patrick B_4

it has been a life-saver. It's just an overall sense of caring, going above and beyond, and helping. It's a very difficult situation. To have someone come into your home and take care of a loved one the way the caregiver has come in is phenomenal. She is the best thing that's happened. There is nothing I dislike about the agency. I like the quality of care, the companionship, and the caregiver we have. It is unparalleled.

Mary Jane G_2

The agency provides caregivers whenever I need them. I like this agency because all the caregivers are friendly and helpful.

Doug H_3

They were always on time and there to help my mom when she needed. They did a really good job for us.

Debra H_10

It took my mother out of the nursing home. I like the reliability of the staff.

Anonymous_5925

Visiting Angels has made my experience positive by sending me an amazing caregiver. I would recommend Visiting Angels more if they screened their caregivers a little better as I had issues with caregivers in the past.

Chris L_8

I would like it if they would be a little better at more consistency with following instructions. I really like that they have quality and responsiveness.

Nellie V

I like that they clean and take my mother to the store and do laundry. I like that the agency is very attentive and communicative.

Marguerite B

They seem to care. Some people come because it is a job, but these caregivers come because they want to be here.

Gertrude B_1

They are responsive to my calls. I have one angel in particular that is a friend to me. She helps me around the house.

Michael R_18

They follow up and provide what they promise. They are through with details.

Marjorie F

They helped Bob shower and dressed him. I would have liked them to do house cleaning while they were sitting around. They are some good angels and some are lazy.

Russell R_2

I just couldn't take care of myself, which is not normal for me. I worked every day, at least 5 days a week. I can walk almost without crutches now - my right leg is still weak. It took the burden off my wife. There are all very pleasant, some outstanding. They are very personable and helped me while my broken bones healed. They helped me do anything I needed, like making my bed and putting on my socks.

Sue R_8

They helped most by just being very wonderful to my husband. He needed someone to talk to him and they were great. They were all very nice, caring people.

Kristen B_2

The staffing was phenomenal, the whole signing up was easy and the managing for providing caregivers was excellent. I like that all the caregivers my mom had were lovely and caring. They were going beyond the care, we appreciated the organization of Visiting Angels.

Chris B_22

I was very satisfied. They made sure he was safe, and it relieved us. They are professional and the staff is very friendly.

Steve D_7

Maintaining a safe environment for my wife, keeping her safe. They have a good reputation and fill a need. People with integrity and honesty.

Sheila H_6

I don't know what I would do without the services. The client is going downhill quickly, and I cannot handle him on my own. The agency is personal. They show their concern and their love. They really care, they have even brought the client cards on Veteran's day to show their support and appreciation for him.

Tracey S_1

The aides helped with her stomach issues and medication management. The agency had great aides. The aides were able to do anything.

Jan W_2

Just being there and helping my mom with daily activities has been incredibly helpful. They could have their employees read the manual before going in to the clients.

Debbie W_12

They have made things easier by attending medical appointments with him. I like that they are very professional and respectful.

Deborah S_15

This agency made life very easy for us. Visiting Angels has extremely caring people. They're very professional in doing a job, but they're more like family.

Dona R

Everything they did was beneficial to us. They were efficient and helpful.

Hely P

I think that because when I would run errands, I wouldn't have to worry about my husband at all. I liked how the caregiver came and she became like a family member and she took good care of my husband as was always on time.

Anonymous_5298

I just needed someone here, I am 83 years old. I liked their personality.

Sun H

They work together really good. They do a really good job and check on what the patient and customer wants.

Janet R_7

I always knew that if I was running late from work, they would get dinner for my mom and let my dog out. I trusted every one of them and they made good decisions for her. They were always patient and kind with me. They worked with our changes.

Pat o

They helped her with physical care and socialization. I liked the care they provided to my aunt.

Charles H_18

They provided a well trained and caring worker. I am very confident in the people and their services.

Don Z

Their services have made my life easier! They are very professional. I like the quality of the people we are getting care from!

Anonymous_4450

They helped the most by providing supervision for my mother. I like that they were reliable. They provided documentation. If someone couldn't show up they always made sure to get one to come.

Betty P_15

They provide her with companionship. I like their personalities.

Marty C

I just liked the companionship. They did an outstanding job with everything.

Janet V_1

They've been very accommodating. The first aid we had wasn't a good fit.

Anonymous_5011

They have helped care for my parents when I couldn't The agency could work on the individual clients but some were just not that good of a match and they just need to put more effort into the care.

Andrea G_3

They have really helped by being there and providing meals. I like that they are very good at providing the care that we need at the time we need it.

Kim C_11

They've made my life easier by making sure she's not alone all the time which has taken a burden off my mind. I would tell a friend that the Angels that have been with my aunt have always been nice and respectful. She gets along with them great and the service is very well suited to her.

Camilla R

It's very important and useful. They're very personalble, they know what they're doing. It's working out really well.

Colleen C_5

My husband and I couldn't keep checking on my dad because of our jobs. I like the compassion and the care providers.

Debbie S_12

They always keep me appraised of changes. They've done a nice job of matching a Visiting Angel with my mom and her personality.

Lisa C_15

They were there every day and met all my mother's needs. I would recommend them because they are fabulous. I love the quality of people they send.

Susan M_38

The agency is helpful by allowing me to have time to do my chores and taking care of anything we ask them to do. I like that they provide good quality of care and I was provided an excellent person. They are very responsive and they pick up the phone right away. They have good communication.

Carol B_43

They catered to my dad's needs. I would tell a friend that they were kind.

Margaret W_11

It was comforting to know that they were truly compassionate people. I liked the caregivers that my dad had. They did good work.

Cathy M_11

It gave me time back. They are easy to work with. They get to know the client. They made life easier.

Linda M_33

Most of it was peace of mind for my family, I was recovering from an injury. I liked how the people are very qualified for what I needed.

Tom S_11

They do what I ask and they wash the floors and the windows. Most of the caregivers are good, they know what they are doing.

Jim N

It's great to know that I have support. Her quality of life is much better. I like the caretakers. I like that they are kind caring and compassionate.

Janice G

They are responsible. They help me do things around the house. They help me clean the house. I like everything about them. They are reliable and they are prompt.

Lisa D_12

The services help by getting them up and making sure that they are clean. I like that the caregivers are really good, and they personalize the care to my parents.

Kathy R_11

They are there for my husband and me, they also keep our home organized. They genuinely care. I have had them for over five years and my husband now needs 24 hours of care, each care giver deserves five stars.

Mary Jane B

They kept in contact with me and they did everything we asked. They did a good job.They were really helpful

Debbie G_8

They've worked with me during the pandemic to set up care and it's been great. I work from home now because of the pandemic and they help care for her while I'm upstairs working. I've loved every caregiver they've sent.

Rob W_1

It is definitely a service that we need. We wouldn't be able to get through this without them. They listen to our needs and even with COVID going on they made availability for them to come to our house.

Cindy H_12

They are very helpful. They can run errands for us. They are good, but they could let us know when they take the clients on outings.

Theresa L_6

It has given me peace of mind that everything is going okay with my dad. They are always very friendly when I call, they answer all of my questions. They are on top of things.

Gayle R

They are very prompt. They take care of the client very well.

Maureen D_4

They come out three times a week and the caregivers are very helpful. I like that they are efficient and their whole program. They are very accommodating to your needs.

Anonymous_4109

It's a lot less stressful to have things done. They're very accommodating to my needs.

Kim P_2

He had continuity. He had someone who knew his likes, his needs, she was the same person for him the whole time. I like that the caregiver was there every day, we never had to have a substitute.

Rita K_3

The agency is very qualified. The most helpful part of the services is that is relieves me of some responsibility. The agency is honest, and they personally selected a good match.

Mary M_40

They had great caregivers that went above and beyond. I like that they took care of all of my needs and the caregivers were outstanding.

Nancy N_7

They are very very good! They are very alert in anything you need. They are very friendly and sincere and they mean what they say.

Michelle B_15

They helped the most in being consistently involved in doing what they could to make Chris comfortable. I liked the personal service that the company provided.

Tom B

The most helpful part is in providing companionship. I like that Visiting Angels have very nice people that are good at their job.

Colleen D_1

They help with daily activities of living such as showering. The owner was very accomodating. She and her husband were very warm people.

Anonymous_3874

They are on time and do what's asked of them. They're always on time and do what they say they're going to do.

Marti P

They help me with showering and washing my hair. They come on time twice a week and do whatever I need.

Kim A_4

They were able to get him to do things that nobody else in the family could do. They were very compassionate, they definitely know what they are doing, and they are extremely punctual.

Maggie W_1

It is nice that Maggie is not alone, that is important to me. I know that she is well cared for. I needed help to take care of Maggie. They have made it possible for me to work my full time job. It has eliminated a huge amount of stress for me. They are very easy to work with and they are flexible. They really work hard to make sure the client is cared for.

Pat W_2

It is a big help to me because I have trouble getting around. They get errands done for me. They listen carefully and she takes care of things without being asked.

Nanette M

They've been a respite for the family. We have been kind of running for a while, taking care of her. We needed some respite. I like that they seem to have the skills necessary to take care of their clients. They are compassionate and dependable as well.

Jan B_12

They make my mother their top priority. They take a huge load off my shoulders. I love the caregivers and the office staff. They're all very accomodating.

Cindy K_1

I lived away from my parents but it gave me peace of mind that there was someone keeping tabs on my parents. I have recommended them to others and have let them know that they are dependable, on time, and have everything.

Rick G_2

It impacts me quite a bit. It is just me here and I am getting burning out. They are friendly people. They are very helpful. I don't know what I would do without them.

Molly N_1

Mom felt comfortable with the two girls we've had. She loved having them around. They made her feel better. We had two great caregivers.

Johanna S

He was unaware of what was going on, but I sure appreciated what they did for us. They were so kind and understanding. They were so dependable.

Diane M_20

They took care of my mother which enabled my brothers and I to go to work and do the things we needed. I liked that they came out and visited with my mother and me and explained the services

Trish H

It has turned my mom's life around with her anxiety and depression. I would recommend them to anyone. The company is very easy to work with. In my interview, they really listened to what I said my mom needed. The first caregiver was spot on.

Nanci A

Both my parents are very old, and it takes a burden off us. They are very personable. They care. You feel a warm glow with them.

Jerry K_10

They helped with her patient care with everything from bathing to daily activities that were getting too much for us to manage. They were very considerate and very kind and generous about not only the evaluation but also the care they provided.

Roberta L_4

They tried to keep him moving. They were reliable, kind, and provided very good care.

Jerry W_6

The caregivers were very nice and took good care of her. I liked how family oriented they were. They were very friendly and gentle with her.

Betty Lou H

They do things I can no longer do by myself. They change my sheets for me. I like the personal attention they give. Everyone in the agency seems very sincere in the way they treat you. It's not a cookie-cutter company.

James N_9

I felt very comfortable with them being left with my mother at home. I knew she was getting the care and was in great hands. She was flourishing. They were a great company. They even taught me how to relate to my mother in ways that she would cooperate.

Brenda Z_1

I've been able to continue to work. I've been very happy with them. If someone was in need of care, I would recommend them.

Kathy P_15

They provide the care that I can't. They are consistent and reliable.

Anonymous_3218

It has been very helpful. When they are here, they take over so I don't have to deal with everything. I would recommend them to anybody. The people coming to the house are high quality.

Jenny W

They make my life so much easier because I can go about my day and not worry about what is going on with Mom. We have never had a problem with them, they are reliable and my mom absolutely loves them.

Sue S_6

She's a stubborn person and doesn't allow them to do light housework. I'd like them to do that but they can't. I don't know how they would do that. I only get to see her once a month because I live so far away so when I visit, I spend a significant time cleaning. In their defense, she doesn't let them do it. I like that they're extremely accommodating. When you're dealing with an 85 year old lady, it's nice to have someone that understands and is flexible. They understand what's going on with her.

Kim S_11

It helps to relieve us. There was 3 of us there 24/7 so it relieved some of that pressure. We knew he was in good hands. They were wonderful, caring, and they treated my father like their own.

Susan D_10

My mom is in a nursing home and she gets the individual attention she needs. The agency is always very responsive if I have questions or concerns. The caregivers are outstanding.

Steve S_9

She's pretty self-sufficient, except for help with medication and meal preparation. They've been around for a long time, they have a good history, they're affordable, their people are good, and their availability is great.

Colleen T_1

When his children can't be there, it is nice for someone else to give him company and assistance. I know his caregiver very well.

Craig W_2

They help her the most with their companionship. They are there with her. It is like family is there with her, so she is happy. She loves it when they come. When I have spoken with the people that have been with my mom, they are knowledgeable. If they don't have the answer, they tell us that they'll find it. They are informative in getting answers to questions. I view Visiting Angels as more than people that come in. They are friends and companions to my mom.

Allan M_2

The caregiver is punctual and helps with our meals. It's a load off my back. They provide people who are very nice, punctual, and well mannered.

Ann L_8

They are there whenever I need them. I like that they are caring and considerate.

Chuck_1

It definitely helps him be more independent and it frees me up to go do whatever I need to do. I like how they are responsive to our needs and they tailor the care to my dad. I appreciate that.

Helen W_2

They mop the floor and dust the furniture. I like their promptness and timeliness.

Shari T

It helped tremendously. I knew somebody was there and that she was safe. I thought that it was excellent.

Kevin K_5

It allowed me to take a break. When they came in, they took over, and I felt good turning her over to them so I could get sleep for myself. The people were very kind and helpful, and they did everything they were supposed to do. It gave me peace of mind.

Claudia_1

They do everything. They are there 24/7. They have been good companions, and they are very caring. They are very reliable and dependable.

Duane Y

Anytime I need something done or something extra, they take care of it. It's a good service.

Rose S_1

It relieved the burden of care off of my family and me. They were caring and they acted like they were family.

Stan K

It has been a lot of help for my brothers and I because we all live far away and work. I like that the caregivers they have sent have been very caring and excellent to my parents.

Richard D_12

I can rely on them and they are very friendly. The people at Visiting Angels have been very nice.

Howard M

I couldn't have done without them. They were spot on. They did a lot of followup, and the caregiver was wonderful.

Brad W

For my mom it's great because they do light housework for her that she can't do. Visiting Angels are very caring and they take care of the patients, doing whatever they want that's in their power to do.

Donna M

She bathes me, she cooks, and she does the dishes. She does whatever I ask. I don't have to struggle to get out of my chair. I don't have any aggravations from them. They work with me.

Steve A

They were here with her when I was gone. There were things I had to do, and they were there to help out. They didn't provide services for very long, but they did what I expected them to do when they came.

Char G

I liked that they would send qualified people to care for my husband, and if they weren't qualified, they would find a replacement. I was able to go out and run errands and get out of the house while they took care of my husband.

Nancy C