It helps a lot. There are some things that I could do, but I let them do it.
I've been quite happy. I don't get involved with the agency, but I like the people that come out to visit me. My main interaction is when they can't be there, they're kind and understanding about it.
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Reviews of Right at Home Medina & Summit Counties
Home Care Reviews for Right at Home Medina & Summit Counties
December 06, 2022
I am a current client of this provider
November 08, 2022
I am a current client of this provider
The agency helps by supporting me.
I like how the agency is efficient and smart.
October 06, 2022
I am a current client of this provider
They seem to be doing alright. Some of them are good, and some of them are not.
They do what I tell them. They don't do everything. They have to have a little bit of breathing room.
Provider Response
Thank you for your feedback. This helps us in reviewing your care plan more closely. The office will reach out to you soon & will make sure all the caregivers understand the tasks that need to be completed to your satisfaction. Always appreciate & encourage your input in improving the quality of our care for you.
September 09, 2022
I am a current client of this provider
They sent the same person on a regular basis so we get to know them. On short notice, they have been able to provide extra hours we needed.
Anyone they have sent has been nice and they have done a good job and they are always on time. They give good care.
Provider Response
Thank you Nancy. We are so glad you are happy with all the caregivers. It means a lot to all of us at Right at Home that our caregivers have done a good job and provided quality care. Your feedback is much appreciated.
June 08, 2022
I am a current client of this provider
I'm glad I'm able to get help and keeping my husband calm.
The caregivers are compassionate and willing to help.
Provider Response
Right at HomeCare, Medina/Summit is grateful to receive your 5 star rating. Delighted that our services and the efforts of our caregivers have helped ease some of the caregiving strain. Your feedback is valued immensely. It reiterates our mission to ensure & maintain an excellent quality of service to all we serve. Thank you.
May 05, 2022
I am a current client of this provider
The caregivers engage the client and keep her company. She likes people and they are good talkers.
I wish they were better staffed. There's always a shortage and I wish they could get more people to help them.
March 03, 2022
I am a current client of this provider
She does puzzles with me.
The lady is very nice and pleasant.
February 03, 2022
I am a current client of this provider
It helps a great deal, mostly by doing everything I ask of them.
They are very efficient.
January 20, 2022
I am a past client of this provider
I appreciated that every time I called them, they were ready to help me.
I would recommend them in a heartbeat. They were always very courteous. They were like a part of the family.
Provider Response
Thank you Ron for your very kind words. That is such a wonderful review of us. I cannot express in words what a joy you are to service. You are more than family. All of us at the office and the caregivers feel honored and privileged to be there for you. You are a perfect gentleman! Thank you Sir, once again for working so well with our office and care staff.
January 06, 2022
I am a current client of this provider
The caregivers show up on time.
They have great communication.
Provider Response
Thank you so very much Ruth. Our caregivers love your company & being there for you! You and Kathy are such a joy to work with always.
October 06, 2021
I am a current client of this provider
The caregiver does my laundry weekly makes my bed and cooks my food which is what I need.
In the beginning, I did not like them the people that was sent was not qualified and once the VA came in they gave me someone else and she is now excellent
August 17, 2021
I am a current client of this provider
They've helped get my wound healed.
I like everything about the agency, they are good help, they take care of me, know what they are doing and are very conscientious about my wound. It's good all around. I would recommend them highly, their staff is well trained.
July 12, 2021
I am a past client of this provider
I thought it was good, it helped me with what I needed at the time.
I liked that they were prompt.
June 03, 2021
I am a current client of this provider
My life would be easier if they could get here on time.
They sometimes aren't able to come in when the roads are closed.
October 13, 2020
I am a current client of this provider
They do all my wash for me all the time.
I like the caregivers that they have sent me, it is nice to get the same caregivers.
March 10, 2020
I am a past client of this provider
I needed the caregivers and they were helpful.
I didn't think the caregivers were as prepared as they should be.
February 12, 2020
I am a current client of this provider
It is helpful because I can't do these things myself.
They are very efficient.
January 18, 2020
I am a current client of this provider
I get to get out of the house.
The fact that I did not have to have a standard number of hours per week was great. They are pretty flexible. They really do everything to provide proper care for her.
November 22, 2019
I am a current client of this provider
They have someone here who drives me wherever I need to go.
I'm an independent person so I prefer to be by myself, but know I'm at an age that I need to have someone here.
September 09, 2019
I am a current client of this provider
They have very nice personalities.
I have been very satisfied. The woman that comes is very dependable.
August 13, 2019
I am a current client of this provider
I can't do it without her. I feel like she is company, and I can talk to her.
They are very prompt and efficient.
July 10, 2019
I am a past client of this provider
I didn't have to worry about if I was going to get my meal or not. I didn't have to worry about having a nice place. I didn't have to worry my care.
They're friendly, and they're very attentive to their patients.
May 10, 2019
I am a current client of this provider
They have helped me the most by doing things that I cannot do.
I like their cooperation.
March 07, 2019
I am a current client of this provider
They are on time, they get their job done, and they leave.
They are local people and I like that.
January 11, 2019
I am a current client of this provider
She can't be left alone anymore, so them being here so I can get out of the house is good.
They here all the time when we need them, and they are here on time.
July 20, 2018
I am a past client of this provider
Setting up the appointment was easy, even while I was in the hospital.
The owner came out and discussed their program and we signed the paperwork.
June 25, 2018
I am a past client of this provider
They could improve the caregivers. I sense they are blaming me for everything. I didn't like their attitude.
I know there are several of them in the area. I like the owner but the caregiver was not very good and the caregiver became rude.
June 22, 2018
I am a past client of this provider
They helped by going ahead and letting her do the things that she wanted the caregiver to do. They were concerned about the client.
They were very compassionate and concerned about the client and the family.
May 04, 2018
I am a current client of this provider
I had two people come in and the supervisor did all the work. The one who came to assist did not seem to be doing the work. They helped me change and it was good.
April 26, 2018
I am a current client of this provider
The caregivers are all very personable. My mom enjoys having them. Their companionship is most helpful for her. They have the right personalities. It gives me peace of mind knowing someone is there for her.
April 04, 2018
I am a current client of this provider
They're very capable and personable. They treat her very well. They listen to her. When someone is home ill, sometimes people tend to think they don't have a brain in their head and it's very down-putting, but they don't do that.
October 31, 2017
I am a current client of this provider
Excellent care and service. Attentive to my mother's needs. Helping me with organizing my mother's needs at home after coming home from hospital. Responsive to my questions and feel secure leaving my mother in the care of Right at Home Medina caregivers. I highly recommend Right at Home Medina!
July 17, 2017
I am a current client of this provider
Everything is going fine and everyone is doing a great job.
August 11, 2015
I am a current client of this provider
I’m very happy with the caregiver from Right at Home. They come on time, and I have no complaints with management or billing. I recommend them to others.
About Right at Home Medina & Summit Counties
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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