Right at Home Hudson Valley, NY (CLOSED) Newburgh, NY

Ruth S_23

They take care of all of her needs. They have good communication with me and let me know how she is doing.

Linda P_38

The agency takes the weight off my shoulders and worries away. I like that the agency supervisor and team members are very caring.

Annette B_7

It gives her more stimulation. They are pretty good and our only option.

Josephine M_7

I like that the girl that comes to my home doesn't sit down until all the work is done. They showed me that everyone knew what they were doing. Everything I have asked for had been taken care of.

George B_28

They try their best to be engaging, but George is a bit of a recluse. The gentleman who was here, Ken, was awesome. He stayed in touch and rolled with the punches. He was a really nice guy. When Ken couldn't be here, they had someone to help cover. They are on top of things.

Jeanette B_5

They help me with getting things done that I wouldn't have been able to do on my own. I've appreciated their services.

Emily W_3

The services are impactful because they take good care of my wife. I like Right at Home because they are prompt and convenient. I like that they are very caring.

John C_68

The services are impactful because it helps me with my dad. I like Right at Home because the caregiver is fantastic.

Reylene V

I like that it has been a positive experience, I like that I get a bath. I like that it is fabulous, the women that come to me get along beautifully.

Robert L_32

Them being here with our loved one gives us some piece of mind. I like that you are able to find people that can be caregivers.

Renee P_8

She helps me with going up and down the stairs and around the house. The caregiver they sent is very personable and we are able to talk a little bit.

Howard B_9

Without my caregiver, I don't feel that I would have recovered as quickly as I have. I am super happy with them, and the caregiver is able to make me feel that she is there for me.

Marilyn J_5

They have been very attune to my needs, which makes the experience positive. I would tell a friend that the people they matched me with are perfect for me.

Andrea R_3

Anything that I ask her to do, she does. I like that they do the best to match you with a caregiver that best fits your needs.

Samuel A

It is very important to her, when the caregivers interact with her a lot, it makes her day good. Otherwise, she spends the day like she is alone. Some of the caregivers are good and some don't do much at all. They could get better caregivers that are more consistently good.

Nancy B_52

They were able to provide caring people. I liked how caring that they were.

James C_35

It is very helpful and it provides us with some company. I like that they are well organized and the caregivers are well qualified.

Patricia B_29

They are very in tune with what is going on with my husband. They seem to care about what is going on in my household. The aide I have is fantastic and she does a great job.

Eva A_2

They help me the most through finding a new caregiver for us after one left. One thing I would tell a friend is that it is veteran-owned. You can trust them.

Filomena B

Right at Home offers wonderful help and is very helpful. Right at Home is wonderful, and the caregivers are very good with me.

William C_40

It was good in the beginning, but his dementia escalated as the weeks went on and it was more difficult to care for him. I like they are reliable and the caregivers arrived on schedule.

Robert

We've hired Right at Home Hudson Valley. We chose them because they had good online ratings, and they were very responsive when I called. The caregiver was very attentive, understood my parents, and was reliable. They were fairly flexible and kept me informed if there were any schedule changes. The billing was acceptable. The owner or their main representative, Scott, is very careful to explain things very well. We really felt that they cared about our situation. They provide home assistance, light housekeeping, and mental stimulation.

Carmelia F

The agency does all essential caregiving needs for the client it allows me to have y weeks with my wife. I liked that the agency is professional.

Jenn K

The new caregiver that my dad has, has really given him quite a lift. The caregiver definitely goes way beyond what I am asking or need him to do for my dad. It's a lot of going out. He takes him to parks. When he can't walk or can't walk as much, they go on long car rides. They have gone to all kinds of places to keep him socializing and keep him from not sitting at home watching TV. They keep him busy and a lot of things that perk my dad up. He's not the type to sit still, so the caregiver during the day is able to support that and keep him as busy as possible. He is just very attentive and goes beyond what I ask him. He has been very good for him. I like that Right at Home has done a great job at helping get a caregiver for my dad that works with his personality and works with his needs.

Scott S_9

It gives me a break. They were nice and friendly when they came in and worked their best when they came out.

J. Joseph M

Our caregiver isn't here very often, but that is what I asked of her. I like the manager, he seems to take care of any problems. I also like the nurse they sent.

Bill H_14

Our caregiver has a good relationship with my husband. They seem to pick their people very well, and they seem well-trained. If they can't come, they notify us.

Mary J_40

The agency was helpful by giving me a peace of mind. I liked that they were trustworthy and knew what they were doing.

Sandy L_6

It is amazing! I need the help, it allows me to get some other things done. They take a lot of pressure off of me. The caregivers have been nice, on time, and punctual.

Samuel L_1

They provided what I needed at the time. I'd like to have their services again.

Grace & Al M

They do anything I ask them to do. They do a good job for me. They clean for me.

Andy M

It allows my loved one to stay in our house. I like that they provide quality at-home service.

Anonymous_5155

Her personal care was always done and she was always fed and clean. She was always well taken care of in that respect. Some of the caregivers could have been a little more creative in their mental stimulation. They could have been better about keeping her up during the night so she wasn't up at night. If she had more mental stimulation during the day, she wouldn't have been up all night.

Roseanna K

I have a good aide. She talks to me and makes me laugh. If anybody needed it, I would recommend them because my aide is good to me and I have no qualms.

John M_67

We don't have to be there all the time. They are responsive. We have needed to change the hours, and they were very helpful about doing that.

JDJLB

This service was amazing! So accommodating, helpful and professional. They were always on time. We were not sure with Covid in the world how this would all work, we were pleasantly surprised not 1 issue. The caregiver for my Aunt was very sweet and attentive. Thank you to the staff and we will 100% use your services again.

David F_13

They have someone come and take care of Pat. They are organized.

BDH

The care provided for this client, includes help with daily activities following a stroke, going to appointments with her and following up on aspects of her Physical, Occupational and Speech Therapy. Both aspects of the organization have excelled from my perspective. The Administration and management listened carefully to both the objective (specific tasks needed) and subjective (personality type and communication preferences ) of the client. They were involved prior to hospital discharge in anticipating what and when care was needed and it was in place immediately. There is regular communication as needs change and care changes accordingly. In this time of COVID concerns, they have strict guidelines protecting all. The second aspect are the caregivers. They have been matched with the client's preferences. They are knowledgeable, helpful, caring and provide essential feedback on the client's status and needs. When the match or care is not as hoped, a change has been made immediately. When an employee is unable to come, they work hard to find coverage. They have reduced the concern and stress of family and friends. I highly recommend them.

Stephen L_3

The care has been a life saver. My husband broke his hip then got out of the nursing home, and he needed a lot of care. I would recommend them because our home health care worker is wonderful.

Barbara L_34

The most important part was helping her to clean herself, since she had an adult diaper. I like how they are on time.

Anonymous_4727

They help most by being able to do other things in my life. My mother has dementia and I am an only child. Having someone there when I need to go shopping, go to the gym, or just have a life is helpful. it has been a relief to myself and my family. We had a couple of issues because we need a lot of aides so we had to coordinate a lot but the quality is correlated to the quality of the individual caregivers.

Peter W_3

They have been very sensitive to her needs. I like the professionalism of the company.

Steve C_7

They have helped me the most by providing the day to day care since I cannot be there for him and I do no want to put him in a nursing home. I like that they are very dependable. They keep us informed.

Annie S_4

I have regular contact with the supervisor. We coordinate each week; she checks in with me. I like that they are responsive and human. They are easy to talk to and resolve problems quickly.

Sarah G_2

I think they could be a bit more engaged when they arrive. I had some feedback this week that she needs to make sure to be able to engage with the client before they go to bed if they are not ready for bed. They can offer alternates if the aide can't come.

Bernard R_1

They call us everyday which is good. It took awhile before we hit a stride with management.

Jeff B_10

They are dependable and communication has improved. I like their communication and the personalities of the caregivers.

Anita K_3

I was afraid of taking showers alone and falling so they stay in the room with me. They're always on time and very efficient.

Eric G_2

I live alone, so having the companionship from the caregivers is very helpful. They are efficient and friendly and helpful.

Rossella

Scott T. and Right at Home have saved My life and my 93 year old mother’s life. Scott found two amazing women to assist my mother. He knew exactly what my mother needed. Since I work and could not provide the care my mother needed, I called Right at Home to help take care of my mom. My mother was struggling to live. Emotionally , she could not be alone. When the two ladies came into her life, everything changed for my mother . Both the ladies, Scott found for my her are professional, loving, beyond caring and are Truly life saving My mother considers them to be her friends. I consider them to be my sisters. I thank all of the people and especially Scott for always being there for my mom .

Denise R_2

They help the most by getting him up walking, getting to the kitchen, and cooking for him. They need to work on bathing my father a little bit more and getting him to the bathroom.

Heidi K_1

Knowing that my loved one is in the care of someone who is attentive takes the worry away when I'm not there. I like that the owner and the caregivers have been very attentive.

Rose J_2

They do really help me because my hip and knee are out of shape, so I can't do it on my own. I like how they help me whenever I need anything. They also do things right away when I tell them without any questions.

Carol B_28

I feel that they take care of my mom well and that she is safe with them. They could be less expensive, but they have been very professional with a high quality of care.

William S_13

It made our lives better, depending on who the caretaker was. We live in a complex, and we had them put their cards everywhere to recommend them.

Bernadette D_2

It has reduced some of my worries. Our aide has been very reliable, and the owner has been very responsive.

Debby D_1

We are able to leave the house. They really care about their clients, and they take the time to learn about the clients.

Steven L_3

They provide for my mom's daily needs and safety. They help me not to stress too much. The owner is very caring, makes sure everything is taken care of, and the aides are very high quality.

Tracy B

They ease my mind. I like the quality of the caregiver.

Jennifer M_1

I was having an issue with them taking the money from the bank. They never made me feel like I was the issue because it was something with the bank. I like that when I call them, they know who I am. I like the aide who comes to care for my loved one.

Joanna D_1

They made her breakfast, helped her pick up a little bit, did her dishes, and walked with her. I didn't have them for a long time, so they couldn't get a lot of stuff done. They really tried their best for her, and I was able to call any time I needed to.

Roisin P

They work really hard to send the best fit for my loved one. I like how it works so well.

Carol S_26

Just being there and having someone there to take care of my mother-in-law is nice. They are relatively reliable, and they have kept me informed.

Frances S_5

She did everything. She did my wash, laundry, cooking, cleaning, and everything. The help was very good. Other people would like them.

Josephine P

They take special care of him because he has a lot of health issues. If the person that is taking care of him is unable to come, they make sure that they have someone to come in his place. I like that they call up and make sure that Nat is okay.

Ingrid

A caregiver from Right at Home is there in the morning to monitor my friend while she's taking showers because that's where she's fallen and gotten injured in the past. They do light cleaning and they're adequate for just taking care of her, but they can't or don't take her to her doctors. It's a situation where they're limited. They're pretty expensive for what they do. It's less than what I thought they would be capable of doing.

Elizabeth H_3

I have one in the morning, and one at night. They are both very good. I would tell a friend they are very good.

Marilyn C_1

The company and the understanding that the caregivers have are most helpful. The caregivers are very courteous and helpful.

Johanna H

They did great. They helped me by just being there, and helped me with different things. They're nice, presentable, and helpful. I thought they were really good.

Bill L

I know that I can trust the people who are with her and they're doing their tasks. I like the services, they send professional people. They're very reliable and they seem to have different types of people, even though we haven't really used them.

Logan S

Their services allow my mom to live in her own home. They have the ability to be flexible and cover as things come up on the fly. I would tell them that they are very personalized and hands-on. They take care of a lot of details and are competent.

Virginia R

They would give him baths and get him lunch and do housework. She would also move my husband downstairs to exercise. The caregiver would park in the backyard, and there is poor cell reception at the house. It would take a while to log out after work, and I was charged for the extra time.

Sylvia H_4

They would come so that I could go to work. The management is very receptive and the care was good.

Victor R

I think they do a good job. The caregiver is right on time and takes good care of my mother. I just don't understand why they bill me so far in advance. I can see a big difference in my mother. She's got company, and she didn't have any before. The caregiver took her to the doctor, and she's even put on weight. We've had some challenges this year.

Rosheen P

It's not easy finding good help for a loved one. Scott is amazing. He listens and has provide us with exactly the kind of help needed. He does his best to make sure it's a good fit. I definitely recommended him.