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Home Instead - Hampton Bays, NY

148 E Montauk Hwy, Hampton Bays, NY 11946

(800) 558-0653

Verified Partner

5

(14 reviews)

Offers Home Care
Top rated on Caring.com

2020

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Reviews of Home Instead - Hampton Bays, NY in Hampton Bays, New York

5

(14 reviews)

    Top rated on Caring.com

    2020

    WilliG

    5

    June 30, 2021

    Other

    Home Instead stepped in for home care for my mom and dad after another company pulled out. Beth and Lyndsay and staff offered sound advice and support to our family when needed most. Dad enjoyed the company and care the aides offered. Beth visited in person numerous times and when mom needed more intensive care Beth advice was most appreciated. I appreciate that they were always available, sympathetic and quick to respond.

    HelenMax

    5

    March 2, 2020

    I am a past client of this provider

    We used Home Instead to care for our elderly father 5 hours a day before he moved to an assisted living facility. It is a well run, reliable company. They have such caring, competent and trustworthy caretakers. They prepared diabetic meals for him, took him to appointments and just chatted with him when he was too tired to go out. We are thankful that with their help our father was able to remain in his home for an extra year.

    Hampton One

    5

    October 2, 2019

    I am a current client of this provider

    Home Instead has the most wonderful, caring and hard working staff that I have ever seen. Pat, Christy, Beth and Lindsey go out of their way to make my mom feel safe, happy and comfortable. I cannot thank them enough for always being there to listen, show concern and work tirelessly. All are angels. Thank you Home Instead!!

    nhaman

    5

    May 31, 2019

    I am a current client of this provider

    What is really good about this agency is that we don't need help 40 hours a week, and they were still able to provide aides. Other agencies told me that they could not provide help for less then 40 hours a week.

    helenp62

    5

    May 23, 2019

    I am a current client of this provider

    I was losing countless hours from work taking mom where she needed to be. Then, when I was at work, I felt guilty she was alone. Her caregiver has been amazing! Mom loves her, and she's wonderful with my mom. My mom is like a new person! She's even socializing with her neighbor, and taking knitting lessons from her. Her neighbor is 85, so it's awesome! Hiring Home Instead, has been the best decision I've made!!

    Dayna C

    5

    March 4, 2019

    I am a past client of this provider

    The primary purpose of this service was transportation and companionship for my mother, who just in the last 6 months moved out east from NYC. It was a big adjustment and Home Instead made it a lot smoother for her.

    AnneGas

    5

    January 16, 2019

    I am a current client of this provider

    HomeInstead is a great home health agency. Their aides are kind, nurturing and helpful. The office staff is quick to answer questions.

    LuAnn B

    5

    January 29, 2018

    I am a current client of this provider

    I love Home Instead. From the Girls in the office to the Companions that come to be with my mom, they are all very sweet and helpful. The girls in the office are very on the ball. They call if there is a schedule issue and have to switch care givers, they are very understanding if I need to ask someone to come earlier or stay later. The companions themselves are very good with my mom who has ALZ. They prepare her lunch, make sure she drinks water. They put her favorite music stations on and will even dance with her. The women will tidy up, clean out the fridge, do laundry, clean the floor. Taking my mom out is important to both of us and they do. One woman will take her for rides to the beach, they will walk a bit or sit in the car and watch the deer. She doesn't care to go out in the winter, but when it starts to get warmer, they will take her for a walk around the block or antiquing, dollar stores. her hair gets washed and its one less thing I will have to do. They will even start dinner if I asked, but wouldn't, except to turn the crockpot on or off. They will fold my laundry too, if I forget it in the dryer. They said they are here to help me as well. So nice to have people that I can trust to take care of my mom when I am at work or running errands. Thank you to all of you!!!!

    Irene Velasco

    5

    January 4, 2018

    I am a current client of this provider

    I hired Home Instead at a family rate because I needed services for both of my parents. Initially I didn't want to hire them because I also wanted someone who could help my father shower but I didn't realize they could do that too. I thought it was only companionship stuff because I didn't understand what kind of agency it was at first. Then, what was really the thing that made me decide (besides having now seen how great they are) was that if someone was sick or if they couldn't come in, they would send someone here with the case worker or social worker to explain the service to us with the aide. So my parents who can't explain things very well wouldn't have to show anyone anything. That gave me peace of mind because to be halfway across the country with two people who can't live alone was a big deal. Then I was shocked! The first day we had a woman (and I can't remember her name) and then they alternated the woman with Gary. I asked her to bring stuff downstairs that I bought and she came up looking for my Shop Vac because she's going to clean the basement. To me this house has been here for 40 years. There's a lot of stuff down there! When I came back the house looks better, it's more organized than what we were able to do because at that point I didn't have a cleaning person. In addition, I'm in Arizona and my mother is like "And Gary said this" because he's telling her that he likes to do this and he's in a gardening club. He actually has listened more than I usually could to my mother! Even when they were hired for my parents, both the people that came to our house wanted to help me with things. I had a completely different experience with a lot of turnover with the initial agency we were using. There were a lot of junior people and not everyone was skilled with older people who have special awareness issues who are too proud to say I need help. They were close by but not aggressively close by as they shout at my father. Every agency has a no cell phone policy but that is not true. A lot of other aides that we had to terminate bring their phone and sit down on their phone. Home Instead was flexible too. They could do it if we need to stay out late or if we need them overnight. This happened when I totally forgot my dad had to bring his property income tax to the tax guy. Gary brought him there, waited for him and came back a different day to pick him up. He and my dad do a little field trip to the town of Brookhaven too. We have a wonderful aide now through the VA but at 3 o'clock she has to go. Sometimes it's hard like there's traffic or an appointment. People hear bad things about companies but I tell everyone about Home Instead because this is a really good one. They were incredible! I participate in telephone support groups in different organizations and people ask why they don't have a care plan. They don't understand because you can provide a list to a home health aide and they'll do it or just do the bare minimum or make it worst. This agency came, I explained a lot of things, asked a lot of questions and they didn't leave a list for the people that are coming but they do more. Sometimes you can say to empty the garbage this time, change the sheet and pick up the clutter but that's not thinking on your feet. I would give them a 5 star for the services they deliver but I want to take a half off only because you have to hire them two days a week a minimum of four hours which is fine if you afford. They used to accept like on the third Monday of the month only so I can go get my hair done and that kind of stuff but they stopped doing that. I understand it's a staffing issue but I'm disappointed that they no longer offer that service. I wish they were more flexible. I'm available for references besides this. As I was on Facebook, different people say they have them in other parts of the country so across the country their reputation is the same which is GREAT. I really think they're great company!

    Harry

    5

    December 27, 2017

    I am a current client of this provider

    Home Instead basically provides companionship for my mother. They do a fantastic job. The caregiver is very congener with my mom. They've become good friends. She goes out of her way to come a little bit earlier and stay a little bit later. She is also very pleasant, has a smile on her face and interacts well with other members of my family. I would highly recommend the caregiver. Everything is quite in order with billing and scheduling too, no conflicts whatsoever. Everything is taken care of upfront. We had to make some adjustments but they were able to accommodate without any problem. They make it very simple the way they do things and it's not a conflict or something I have to concern myself with. I would highly recommend Home Instead.

    Nancy Gail

    5

    October 17, 2017

    I am a current client of this provider

    I was hesitant at first having a "stranger" take care of my Father. The moment I met both caregivers , I felt instantly comfortable with them.My Father looks forward to their twice weekly visits. And that relieves stress for me and gives me peace of mind.

    Louise358512

    5

    July 13, 2016

    I am a past client of this provider

    We hired Home Instead for a brief time, and I am going to use them again. They were all excellent.

    BGavin

    5

    June 24, 2014

    I am a current client of this provider

    When the going got tough for my mom, these folks really came through for us. When I needed help, when I was overwhelmed, Home Instead was there for us.

    NY Packer Fan

    5

    June 18, 2013

    I am a current client of this provider

    The caregivers are wonderful. They've been helping my Mom for well over a year now and all of them have been sweet, gentle, and concerned. They run errands, serve meals, keep up with the meds, and keep her company. The office staff is very professional and quite competent. Kudos to Tracy, Beth, and Christine.

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    Services and Amenities of Home Instead - Hampton Bays, NY in Hampton Bays, New York

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Hampton Bays, NY in Hampton Bays, New York

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Hampton Bays, NY

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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