Right at Home of Central New Jersey (Covering Middlesex, Northern Monmouth and Mercer Counties)

Offers Home Care

54 Reviews
Call (732) 329-7395
Right at Home of Central New Jersey (732) 329-7395
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Reviews of Right at Home of Central New Jersey

54 Reviews Write a review

Home Care Reviews for Right at Home of Central New Jersey

August 26, 2021

By justice anane

I am a current client of this provider

they provide me with everything that i need that

Provider Response

Thank you for your kind words Justice! We love working with you and we are so happy that you are part of our Right at home family!

August 19, 2021

By Annie T

I am a current client of this provider

The caregiver that we have is wonderful, and she keeps in contact with me all the time. They have been very communicative!

August 03, 2021

By letshavehope

I am a current client of this provider

Before I chose Right At Home to provide a home health aide, I researched several companies. I was impressed by the high reviews they received and decided to contract with them. I am so grateful that I did! The home health aide is absolutely wonderful! Not only is she a pro at her job, she approaches her job with compassion, care, and love. The staff at Right at Home are very responsive as well. We feel so grateful for the support they are providing our family.

June 19, 2021

By lindaray

I am a past client of this provider

I contracted with RAH for nurses aid care for my sister who was in a poorly staffed assisted living. Her aid Lynette, was caring and compassionate. I would highly recommend her. The staff in the office (all of them) had a great understanding of customer service and were always prompt with addressing any concerns or questions, and met our needs every time.

May 12, 2021

By Julie4kids

I am a current client of this provider

I desperately needed an aide to live 24/7 with my father when he came home from rehab. This is not an easy process but I was fortunate to find Right at Home and they immediately made things much easier for me. They found an aide within days and he arrived exactly as scheduled. He takes wonderful care of my father cooking his meals, helping him with his daily activities of life, and thinking of my dads needs before he has to ask. Right at home is professional, caring and always responsive to my calls and emails. I would highly recommend them.

March 18, 2021

By Edna S_5

I am a current client of this provider

I have someone here 24/7 now and I really appreciate that. I like that I was familiar with them, and they responded quickly to my needs.

March 04, 2021

By Robert M_46

I am a past client of this provider

I have no idea, I tried to figure it out. One of the aids was foreign and I had a hard time understanding her accent sometimes. She would cook a meal for me, that was a good part about the service. They would also have different people every time. There should be continuity. It's hard to say, it depends on the needs of the person. Turns out my needs weren't enough to make use of the services.

January 26, 2021

By H.F.

I am a current client of this provider

My father currently has a live in caregiver. When he was discharged from rehab his condition was bad mentally and physically. As the weeks progressed and the aide worked along with my dad and the in home therapists - there has been an amazing improvement. His aide makes sure my dad is clean, the home is neat and his aide lets me know if there is anything that they need in the home. It is wonderful to have a someone my father can talk to and keep him safe in his home. All this makes my life easier as I can concentrate on other aspects of my dad's care with confidence and without being overwhelmed. Thank you so much to everyone at Right at Home for the great care and advice that you provide!

January 26, 2021

By Karen H_16

I am a current client of this provider

It takes a lot of responsibility of caring for my wife off of me. They are very responsive and they take care of my book keeping which is really helpful.

January 19, 2021

By Sandy Y

I am a current client of this provider

They give me great people to provide care. I like that they are reliable and the caregiver that they sent to us.

December 07, 2020

By Chris P_5

I am a current client of this provider

They give my father outstanding which eases our burdens. I really like the agency, the caregivers are good, the office staff is good, and the price is good.

November 24, 2020

By Anonymous_4283

I am a past client of this provider

There was no consistency. The people were not staying. Sometimes they did not show. There was a lack of communication from the agency and to me. They could have had better communication between the agency and the person they were hiring.

Provider Response

We were sorry to hear that you did not need our services any longer. We work very hard with all of our clients to ensure that there is constant communication between the client and us, as well as between us and our caregivers. We hope you can appreciate that as we all were still dealing with the effects of the pandemic, it presented many challenges to us. We strive to have consistency in the caregivers who work with our clients but there are times when that is not always possible. A review of our scheduling records show that our caregivers were with you on the days you requested care and that you cancelled several shifts saying you didn't need care that day. We hope that if you do need care again in the future we can help you and set up a consistent schedule with the same caregiver so that you'll feel comfortable with the care you are getting from us.

October 23, 2020

By Brian W_8

I am a current client of this provider

They helped her do everything. Their responsiveness is amazing.

October 09, 2020

By Cindy J

I am a past client of this provider

I liked that they were responsive and easy to get in touch with. I thought they were very professional.

October 09, 2020

By Tom G_4

I am a current client of this provider

It's a big help, but it's not excellent. They take care of my mother. The caregiver we have excellent because she does everything that we ask of her, even if it's above and beyond the call of duty.

March 13, 2020

By Janet P_5

I am a current client of this provider

I know that someone is with my dad 24/7 and that provides comfort. I like that they are accessible, respond to my needs, help with whatever I need whether it's working with the aides or the insurance company. Everyone in the office is very nice.

February 24, 2020

By Bonnie N_2

I am a past client of this provider

It didn't really make a difference in her life, but the one lady did help. The quality of the people they get, in terms of interacting with elderly people or without energy, need to be better screened.

February 20, 2020

By Wendy B_5

I am a current client of this provider

Our current caregiver listens, is willing to change her hours if I need her to stay longer, and there's a real good communication between us and we like each other. My mother likes her. We had a very rocky start. We had three or four caregivers before we had this one that we like. They need to make sure that the caregiver is able to do the task at hand. One caregiver had just come back from an injury and couldn't do what was needed. They have a hard time finding someone to come so far out to where I live. They need to make sure the person is really willing to stay and do the job.

February 10, 2020

By Anonymous_3357

I am a current client of this provider

They showered me and put on my socks, since I can't reach my toes. I don't like the sales person. She insulted the woman that I live with.

February 10, 2020

By Mindi C

I am a past client of this provider

I had a lot of positive experience with them. The aides were great to my mom. I would recommend them. I liked everything, and it was all great.

January 20, 2020

By Joseph M_16

I am a past client of this provider

They watched my husband and were with him if I was out running errands. They try to help me, but I already had everything done, like having his food made. They were here on time and took care of my husband. In the four hours they were here, he never complained. If anybody ever asked me, I would recommend them.

December 14, 2019

By Linda W_11

I am a current client of this provider

I think the issues are beyond their control, and it has to do with the shortage of nursing aides. This whole area is dealing with a shortage of workers. I would tell a friend that this particular office and owner give excellent customer service. Beth Stellone is amazing.

December 11, 2019

By Fran G_1

I am a past client of this provider

If it wasn't for the caregiver, my mom would have been in the nursing home sooner. The women I had was excellent, and I had no problem with them at all.

November 11, 2019

By Allison B_2

I am a current client of this provider

It helps so that I do not have to be there, and I am not worried about them. They are really good at helping.

November 11, 2019

By Allison B_1

I am a current client of this provider

My parents are being cared for so I can live my own life. They have a lot of coverage.

October 29, 2019

By Lisa C_10

I am a current client of this provider

They help a lot cause they help us keep my loved one in her home. I like the people who have been working with my loved one have been so kind.

September 12, 2019

By Frank G_3

I am a current client of this provider

They send a nurse to do a check up, and the people are nice. They call you and email you to let you know what is going.

September 05, 2019

By Anonymous_2400

I am a current client of this provider

She is very pleasant, and she takes care of her needs. I like my caretaker. She cleans up a little bit.

August 27, 2019

By Jeff R_5

I am a current client of this provider

It makes a big impact because I needed someone to care for my mother. When they give proper care, I don't have to be there all the time. They can have workers who are in a higher caliber. When they say they are going to give a call back, they could call back in a reasonable time.

August 23, 2019

By Sylvia A_2

I am a current client of this provider

They could have made his life easier by changing their rates. I would like them to improve their attitudes.

Provider Response

We always appreciate customer feedback and we take it very seriously. We work very hard to provide excellent customer service and are always happy to discuss any issues. We would welcome the opportunity to talk to you any time to discuss what we can do to address any concerns that might arise. Your family member has been with us for a long time; in fact, one of the longest-term clients we've had the pleasure to care for in almost 2 decades of being in business. We're very grateful that we have the privilege of working not only with your family member but with you and your family to ensure that you're satisfied with our performance. We are always looking for ways to serve our clients and their families better so we appreciate you sharing your comments with us.

August 09, 2019

By Anonymous_2297

I am a past client of this provider

I really didn't get much out of them. I would like it if I had people that were better and more with it. I want to know more about the caregiver before they come.

July 29, 2019

By Mark H_5

I am a current client of this provider

They gave us a good employee. The lady I have now is wonderful, but there were some that were not great.

July 24, 2019

By Anonymous_2154

I am a current client of this provider

When I call with a complaint, they answer it right away. They have very good staff.

July 10, 2019

By Anonymous_2219

I am a current client of this provider

They have certainly taken a burden off of me because I am the only one in close proximity to my loved one to be able to be there occasionally. I could not do it every day, though, and do what Right at Home is doing. They are reliable, and they show up when they are supposed to be there.

July 10, 2019

By Denise S_5

I am a past client of this provider

They could pay better attention to detail and care. I would like them to have better communication and a higher level of staff care.

June 25, 2019

By Greg H_6

I am a current client of this provider

They are taking care of my mom, and that's all that matters. They do a lot from morning to night. They deliver what they say, and it's all good.

June 25, 2019

By Rona B

I am a current client of this provider

I appreciate the comfort of knowing that someone is going to be there with her so I do not have to do that. They have been very responsive in the office, easy to talk with, and my mom has an awesome aide.

June 21, 2019

By Anonymous_2011

I am a current client of this provider

They are giving my mother very good care, which has made my life and my mom's life more comfortable. They have worked with us, and we have had no problems. There has never been an issue.

June 13, 2019

By Brenda O

I am a past client of this provider

Our caregiver did her job and worked from her heart. She loved my mom and she loved her. She did more than she had to. She would take care of her kitties. We had an excellent caregiver. She was live-in 24/7.

May 29, 2019

By Ellie J

I am a current client of this provider

They send the right person that helps us with my mom's needs. I like how understanding and accommodating they are. If I have to make any changes, they help me with those changes.

April 16, 2019

By Yasmin H

I am a current client of this provider

I don't know if they could do anything. Sometimes there is not a good match between the caregiver and my mother. Sometimes it works really well, and sometimes not. They have been very responsive and there have been a couple times where there have been issues and they have contacted us and been helpful in that way.

April 04, 2019

By Anonymous_1780

I am a current client of this provider

With the person who is with them all the time, it is a major impact and overall they are there for support and look after them. I would like see better quality in the substitutes and improve in their cooking skills. They could train more in the cooking area.

May 10, 2018

By Beth Ann

I am a past client of this provider

All staff was attentive, professional and kind. The treatment and care was excellent. Of particular note was Russ, my father's live-in home health aide. He was so wonderful to my father. I could not have gotten through it without his kindness. Right at Home also cared for my mother in 2015. They are a blessing during a hard time.

March 30, 2015

By Deborah Fleischer

I am a friend or relative of a resident

Very professional organization, prompt in alerting the patient if change in schedule, helpful in navigating insurance red tape and providing assistance when needed.

December 27, 2014

By Jan45

I am a current client of this provider

The staff and administration were all extremely accommodating and professional. The HHA assigned to my aunt, Rose, was a true gift from God. She was amazing and the best.

April 02, 2012

By isis1

I am a current client of this provider

Right at Home has worked really hard to supply us with home health care aids to meet our needs. They have also been impeccable in dealing with our insurance company.
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About Right at Home of Central New Jersey

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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