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Reviews of Right at Home of Central New Jersey in Old Bridge, New Jersey
Overall very satisfied. Very nice, reliable caregivers. Right at home provides exceptional care/service.
David
5
|
November 4, 2024
I am a current client of this provider
Amazing help from caregiver. Provides exceptional care for my wife me and my wife.
Judy Ferber
5
|
October 16, 2024
I am a current client of this provider
Excellent care and service to help me heal from knee replacement surgery. Exceptional care to help with basically any need.
Jason J_2
3
|
October 15, 2024
I am a current client of this provider
The caretaker assists with cleaning and cooking.
I like the follow-ups
Lisa C_10
5
|
September 19, 2024
I am a current client of this provider
They have taken care of my 98-year-old mother-in-law to make my life easier.
I would recommend them because they are very responsive, and the people they send are fantastic.
Denise P_6
5
|
September 9, 2024
I am a current client of this provider
The caregivers help her with household chores.
I like that the agency is consistent.
Andrea M_7
5
|
August 14, 2024
I am a current client of this provider
They can stay with her at night.
They have been easy to work with, and they have helped me out when my mother was released from the hospital.
Rachel G_5
5
|
August 1, 2024
I am a current client of this provider
Mercedes and Danielle coordinated everything for me, and the aide Stephanie is the best.
They are committed to the cause.
Jennifer C_23
5
|
July 22, 2024
I am a current client of this provider
They take good care of her and make sure she is safe.
I like that they have been sending quality caregivers.
Anonymous_6707
5
|
July 9, 2024
I am a current client of this provider
She is very happy because she is very well cared for.
I have had very good caregivers, and I also think they're very responsive if something is not working out.
Provider Response
Thank you for taking the time to write such a kind review - nothing makes me happier than to hear that my clients and their families are satisfied with our care. We will continue to aim to impress you further!
Marksp
5
|
June 20, 2024
I am a past client of this provider
Right AT HOME IS really amazing. the love care and compassion that is delivered not only from the aids but the office staff is amazing.
Marcia W_7
4
|
June 17, 2024
I am a current client of this provider
They check on her to make sure she is ok.
I like that they are readily available.
Provider Response
All of us at Right at Home of Central New Jersey thank you for taking the time to write such a wonderful and positive review. We take great pride in providing the best possible care to our clients and we appreciate that you let us know that our care for your family member provides you with peace of mind. Thank you for your kind words.
Debrea
5
|
June 14, 2024
I am a past client of this provider
My sister and i used right At home to care for my dad. i must say it was a very tough decision, but with the help from Ava, and the aid Emmanuel we had everything went smooth. My dad was very happy. great services.
Marie
5
|
June 7, 2024
I am a past client of this provider
I was not sure of how a live in services would have been for i was so new and hated the idea of having a caregiver. But i must say that Right at home has made me feel so comfortable. The aid was so caring, and loving. i thought i was going to lose my independent, but i did not i gain a friend. thankyou Right at Home. i only use the services for a week, but it was worth it.
Provider Response
Thank you so much for your heartfelt 5-star review! We are incredibly grateful for your kind words and are thrilled to hear about your positive experience with Right at Home of Central New Jersey.
We understand that the idea of live-in care can be daunting, and we're honored that you chose us to assist you. It's wonderful to know that our caregiver made you feel comfortable, cared for, and respected your independence. Building a bond and feeling like you've gained a friend is exactly the kind of support we strive to provide.
Your satisfaction and well-being are our top priorities, and it's rewarding to hear that our services made a meaningful impact in just one week. Should you need any further assistance in the future, please don't hesitate to reach out. We're always here for you.
Thank you once again for your trust and for sharing your experience. We wish you all the best!
Alan G_8
5
|
June 7, 2024
I am a current client of this provider
They help the most with my mother. She has difficulty walking and there are a lot of things she can't do. She helps with cooking bathing, dressing, and all kinds of daily living stuff. It also frees me up to do other things.
I am satisfied with the care of the caregiver. She is great.
Marlyn
5
|
May 29, 2024
I am a past client of this provider
I only needed care for my self for a week. the young lady that help me with the process with great. Eva I think. The live I. Aid that I had met all my needs not only was she caring and compassionate she is a great cook. Thank you Right at home. Thank you Rose
Provider Response
Thank you so much for taking the time to share your positive experience with Right at Home of Central New Jersey! We're delighted to hear that Ava was able to assist you smoothly through the process and that your Live-In Aid provided exceptional care and culinary skills. We strive to ensure our clients feel comfortable and well-cared for, and it's wonderful to know we met your needs during your time with us. Your kind words mean a lot to our team, and we'll be sure to pass along your appreciation to Ava and your caregiver.
If you ever need assistance again in the future, please don't hesitate to reach out. Thank you for choosing Right at Home!
Doris E_2
5
|
May 24, 2024
I am a current client of this provider
They are very attentive
I like that they keep in contact with me.
Provider Response
Thank you for the glowing 5-star review! We are delighted to hear that you find our caregivers attentive and that you appreciate our office staff staying in contact with you. Your feedback means a lot to us and we are grateful to have the opportunity to provide you with exceptional care. Thank you for choosing Right at Home of Central New Jersey!
Happy client
5
|
May 17, 2024
I am a past client of this provider
My family was new to the idea of having an aid care for my dad. From speaking to Ava on the phone and meeting her at my home made me felt so comfortable the transition was great. Not forgetting the aid I got Goodnews is amazing compassionate and considerate. You can tell how passionate Ava was to help my family out. They have a very wide pool of resources. Thank you. Go no where else other than RiGht at home. They stick to their name.
Provider Response
Thank you so much for sharing your heartfelt experience with Right at Home of Central New Jersey. We are delighted to hear that your transition to in-home care was smooth and that Ava was able to make you feel comfortable from the very beginning. It is our mission to provide compassionate and considerate care, and we are thrilled to hear that Goodnews exemplified these qualities.
Your kind words about Ava and our team are greatly appreciated. We strive to offer a wide range of resources to meet the needs of families like yours, and it’s rewarding to know that our efforts have made a positive impact on your dad's care.
Thank you for your trust and recommendation. We are honored to be your choice for in-home care and look forward to continuing to support your family.
Norm K_1
5
|
May 17, 2024
I am a current client of this provider
The most helpful has been the aide.
I like the aides and that they are responsive. I see that they offer aides in my community.
Provider Response
Thank you so much for your kind words and 5-star rating! We’re thrilled to hear that our aides have been helpful and responsive to your needs. Providing quality care to the community at large is our top priority and I am happy to know that we serve others in your particular community.
We are grateful for the opportunity to serve you. If there’s anything more we can do, please don’t hesitate to let us know!
A Family Caregiver
5
|
May 11, 2024
I am a current client of this provider
As a family caregiver, you begin the journey feeling as if you are in control of the situation. It isn't long when you realize that you don't have as much control as you thought. You encounter hurdles, obstacles, tears and joy. As a result, you dance the happy dance when a person or organization enters into your life and provides a solution to a problem that is keeping you up at night. That is what RAH did for my family. They have a committed team that comes alongside if you with such a high level of professionalism and care that you sleep better at night. Thank you RAH!
Provider Response
Thank you so much for sharing your heartfelt experience with Right at Home of Central New Jersey Homecare! We're truly honored to have been able to support you and your family during your caregiving journey. It's our mission to provide solutions and alleviate the burdens that can often weigh heavily on family caregivers.
We're delighted to hear that our committed team was able to bring a sense of professionalism and care to your experience, allowing you to rest easier at night. Your kind words mean the world to us and serve as a reminder of why we're so passionate about what we do. Thank you for trusting us with your loved one's care. We're here for you every step of the way.
Debra D_10
5
|
May 7, 2024
I am a current client of this provider
They have been very beneficial to have.
Their staff is very courteous and caring. I appreciate the connection they have with my mother-in-law and me. They are easy to deal with.
Provider Response
Thank you so much for the amazing review! We are thrilled to hear that our staff has been beneficial, courteous, and caring in their interactions with you and your mother-in-law. Building a strong connection with our clients is incredibly important to us, and we're glad to hear that you find us easy to deal with. We truly appreciate your kind words and look forward to continuing to provide excellent service! You are an exceptional advocate as well!
Thank you for choosing Right at Home of Central New Jersey!
Jlllz
5
|
May 1, 2024
I am a current client of this provider
We had an aide, her name is Dawn and we loved her. She was with my mother in law for 2 weeks. She was wonderful and had the patience of a saint. I highly recommend this agency and if you are lucky enough to have Dawn come to your rescue.
Provider Response
Thank you so much for your heartfelt feedback Jill! We're thrilled to hear about your positive experience with Dawn and Right at Home of Central New Jersey. It's wonderful to know that Dawn's dedication and compassion made such a difference for your mother-in-law. We truly appreciate your recommendation of Right at Home and feel privileged to have Dawn as part of our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Lynne W_3
5
|
April 12, 2024
I am a current client of this provider
They help him with personalized, attentive care.
They are very attentive.
Provider Response
Thank you for taking the time to give Right at Home of Central New Jersey a 5 star review. Woo hoo!
We truly appreciate your kind words and are delighted to hear that our services have been beneficial to your loved one.
Providing personalized and attentive care is at the heart of what we do. We understand the importance of tailoring our services to meet the unique needs of each individual client. It's our commitment to ensure that every person we care for feels valued, respected, and supported.
Our team takes great pride in being attentive to the needs of our clients. Whether it's assistance with daily activities, companionship, or medical support, we strive to go above and beyond to make sure our clients feel comfortable and well-cared for.
Please don't hesitate to reach out if there's anything else we can assist you with. Your satisfaction and the well-being of your loved one are our top priorities.
Adele J_1
5
|
April 4, 2024
I am a current client of this provider
They provide care.
They are reliable.
Provider Response
All of us at Right at Home of Central New Jersey are very grateful for your wonderful review of our office staff. We know that keeping on top of things in the office - whether it is letting a caregiver know where he/she needs to be and at what time, or calling a client to let them know if a caregiver is running late, or talking to the client's family to give them the latest updates on the client's care - is a vital part of the continuum of care that we provide to our senior population.
Having that work acknowledged by you makes us even more committed and dedicated to always doing our best to serve our clients, their family members, our caregivers and our care partners. Thank you again for taking the time to provide us with such a great review.
Maraa
5
|
March 26, 2024
Other
Danielle has been a great asset and also has helped in many ways , thank you for amnesty’s being a kind voice and someone I can trust to make sure everything is taken care of.
Provider Response
Thank you Mara for your 5 star review and your expression of appreciation of Danielle. I agreem that Danielle is a fantastic addition to our Right at Home family are you! I and we appreciate you greatly. You are loved by our office staff and by each client whose life you touch! Thank you for being you!
Jacqueline R_3
5
|
March 20, 2024
I am a current client of this provider
I don't need a nurse, I need a companion. They go food shopping with me, they take me to a doctor or a vet. That's what I need someone for.
It depends on who they send. Right now the person that was sent to me is excellent.
Provider Response
Thank you so much for taking the time to share your experience with us! We are thrilled to receive your 5-star review and are delighted to hear that our services have met your needs exceptionally well.
At Right at Home, we understand that every individual has unique needs and preferences, and we are committed to providing personalized care tailored to your specific requirements. We are pleased to hear that the companion we have assigned to you has been exceeding your expectations by accompanying you on errands such as food shopping and appointments, whether for yourself or your furry friends at the vet.
Our caregivers are carefully selected and trained to provide not only assistance but also companionship, ensuring that you feel supported and engaged in activities that matter to you. It's wonderful to know that the current companion has been able to build a strong rapport with you and meet your needs excellently.
Your feedback serves as a great encouragement to our team, and we will continue to strive to deliver the highest standard of care and companionship to you. Should you ever have any further needs or feedback, please do not hesitate to reach out to us. Your satisfaction and well-being are our top priorities.
Once again, thank you for choosing Right at Home. We are honored to be a part of your journey and look forward to continuing to support you in any way we can.
Carlos I
5
|
March 7, 2024
I am a current client of this provider
I like that the caregivers are friendly and understanding with my wife.
I like that they are very informative.
Provider Response
Thank you Carlos! We love caring for your wife and having you as A member of our Ryta at home family. Your review means the world to me – hearing that you are satisfied makes my day. Thank you for posting so others can see how we may help their loved ones as well. Michael is not only to keep you satisfied but to exceed expectations. I hope I continue to live up to that for you.
Madeline K_1
5
|
February 14, 2024
I am a current client of this provider
It's a great help, they help by just taking care of my mom and doing everything that I can't do.
I like the person that we have. They're very reliable, and she gets along with my mom.
Provider Response
Thank you Madeline for you five star review!! We love having you as part of our Right at Home family and value you as a family member. Our aim is to provide the best care for you and to offer you companionship and friendship with compassion and kindness while addresssing all of your personal care needs.
Sara G_2
5
|
February 14, 2024
I am a current client of this provider
He's very sick but I think it's good, we really like our caregiver.
They're always responsive and very nice.
Provider Response
Thank you Sara for your 5 star review and for taking the time to post the review as we know you are very busy and have your hands full. We pride ourselves on not only meeting your expectations but on exceeding them so it makes me very happy and proud to read your positive comments. Thank you for allowing Right at Home into your home and inviting us in to be a part of your family!
Diane Z_5
4
|
February 6, 2024
I am a current client of this provider
The most helpful has been having supervision for him.
I like that it gives me peace of mind.
Provider Response
Thank you Diane for taking the time to post a review on our behalf. We're thrilled to hear that we give you peace of mind in that your peace of mind is as important as the care rendered and the companionship that our caregivers provide! We love the 4 stars, now we will dig in deeper so that we earn 5 stars. My goal is not only to meet your expectations but to exceed them. Thank you again for helping other families in need to find our services.
Sherri M_3
5
|
January 8, 2024
I am a current client of this provider
My aide is absolutely wonderful. I could not have asked for better.
I like the aide they sent me.
DLH
5
|
January 4, 2024
I am a current client of this provider
Right at Home is caring for my mother. Her caregiver is very good at anticipating her needs. My mind is at ease knowing her caregiver is with her while I’m out. The office staff is very friendly and professional. I am glad I chose Right at Home to care for mom.
Tami M_2
5
|
September 21, 2023
I am a current client of this provider
She is a good at listening.
We adore the caregiver we have right now.
Provider Response
Thank you from all of us at Right at Home of Central New Jersey for taking the time to provide such positive feedback on the caregiver who provides care to your family member. Our caregiver is such a valuable part of our team and has proven herself time and time again to be an excellent care provider.
Being able to listen to her client and then respond accordingly, as well as share with our nurses and our office staff any information she learns about or from the client during her shifts, helps us continue to provide the best possible care we can for your family member. We are so pleased that you are very happy with your family member's caregiver and the trust you have placed in our entire team. Thank you again for providing us with such valuable feedback. We very much appreciate it.
Frank G_3
5
|
July 24, 2023
I am a current client of this provider
They schedule nurses to come.
They inform me of what is going on.
Provider Response
We are very pleased to have you as part of our Right at Home family. All of us at Right at Home of Central New Jersey always strive to provide an excellent client experience wherein we not only satisfy our clients but exceed expectations and we are so glad that the client is happy with the care being provided. Our motto is and always has been that we will treat our clients the way we would treat our own families and we are so pleased that the client has experienced that level of care with us. We thank the client for their kind words.
Bill K_13
5
|
July 10, 2023
I am a current client of this provider
Knowing that my mother is being taken care of is a huge relief.
They were extremely personable. They were all willing to listen and they were never dismissive.
Provider Response
All of us at Right at Home of Central New Jersey are so appreciative that you not only took the time to leave a review but wrote such a positive one for us.
It was both our pleasure and our privilege to take care of your mother. We were especially happy that we were able to send one of our most kind, compassionate and experienced caregivers to help your mother with anything she needed.
It is always our goal at Right at Home of Central New Jersey to be there for our clients and their families 24/7 and we appreciate that you took the time to note that we were willing to listen to you. We take pride in being empathetic and caring to both our clients and their families, a characteristic based upon the fact that many of us at Right at Home of Central New Jersey have been caregivers or needed care for our own family members. We understand that having a person willing to listen and be helpful goes a long way towards making sure that the client's family members feel they are being heard and we are glad that was your experience with us.
Mary C_87
4
|
June 12, 2023
I am a current client of this provider
This rating is for the current caregiver, Katie. She is very engaging.
They have had difficulty getting people to stay of the long haul.
Provider Response
Thank you for your lovely review of Right at Home of Central New Jersey and for taking the time to share it.
We love taking care of your family member who is a delight. Since one of her favorite activities is to get her hair done every week, our caregiver enjoys taking your loved one to her appointment, knowing how much a little pampering can do to help a person feel their very best.
We always work very hard to match our clients with the perfect caregiver and it pleases us so to know that you and your family member are so happy with the care our caregiver is providing to your family member. We will be sure to pass along your compliments and appreciation to her.
If we can help your family in any additional way, please do not hesitate to reach out to us. We are always available to answer questions or help with any concerns 24/7.
Thank you again!
Stephen V_2
5
|
May 5, 2023
I am a current client of this provider
I appreciate that the caregivers can take care of my wife while I am at work.
My wife has been very pleased with the caregivers she has been given.
Provider Response
Thank you for your lovely review. We know that when a family member has to leave home to go to work or to attend to errands, it can be very stressful leaving your loved one alone. We are very appreciative that you are so happy with our caregivers who are taking care of your family member while you are working and they do their very best to keep your family member safe and comfortable at all times.
Knowing that your family member is also very happy with the caregiver who come to your home makes us very pleased. We do our very best to match our caregivers to the needs of your family member and are glad to hear that we've provided you with great caregivers who provide the care your family member requires.
Thank you again and please know we will certainly share your compliments with our caregivers!
Karen C_46
5
|
April 7, 2023
I am a current client of this provider
Right at Home is just receptive. They are supportive. The office responds fast. The caregivers are high quality.
I like that they are responsive and send good caregivers.
Provider Response
Thank you so very much for this wonderful review. We are always so pleased when a person takes the time to write a positive and caring review for the services we provide to their family member and we never take such reviews for granted.
Our caregivers are the heart and soul of the Right at Home of Central New Jersey organization. The 2 live-in caregivers who have cared for your parents for over a year now are 2 of our very best and we will definitely pass on your compliments to them and know they will appreciate your kind words.
Thank you also for acknowledging our office staff. We strive to be responsive to every call, every question, every concern we receive and we do that not only during normal business hours but make sure we are there for you and all our clients 24/7. I know our office staff will be very grateful to know that you appreciate their help.
rrise
5
|
March 27, 2023
I am a current client of this provider
Donnell in the office is extremely responsive! Even over the weekend! She works hard to give options and match customers needs. Thank u Donnell!
Provider Response
Thank you so much for your wonderful compliment about Donnell. We agree that she is very responsive to all of our clients and their families. She knows - as all of our team knows - that being there when you need us, whether it's during normal business hours, after hours, weekends or holidays is very important. We all strive very hard to be available to all of our clients, their families and our partners when they need us. Unlike most businesses which operate on a 9 to 5 schedule, the business of care for our seniors is a 24/7 business and that is our promise to all of our clients and their families - we are there when you need us to be.
We will certainly pass your kind words on to Donnell and know she will appreciate them as much as we do. We are so grateful that Donnell is a part of our amazing Right at Home of Central New Jersey Team. Thank you again.
Marilyn R.
5
|
March 19, 2023
I am a past client of this provider
Right at Home has an excellent office team that communicates well with caring and proficiency. We engaged this agency when my husband came home from rehab and they were most helpful in the care that was needed for him. The caregivers were excellent and competent. My husband is on the way to a full recovery and Right at Home had a lot to do with that. Thank you.
Provider Response
Thank you for your wonderful review. We are grateful to our professional care partner for referring us to you when your husband was discharged from a rehab facility but still needed care at home.
Our entire office team takes pride in our communication skills and, since so many of our own team have needed help for their loved ones, they know the importance of communicating clearly, effectively and on a timely basis to family members so that there is never a concern.
Our goal is always to match the client with the best caregivers who have been trained to care for the client's condition and needs so we are very pleased that we were able to provide the extra care and assistance that your husband needed when he needed it and that you were very happy with the caregivers who assisted him.
Hearing from you that your husband is on the full road to recovery makes us very happy and knowing our caregivers helped him onto that road is beyond gratifying. This is why we do what we do - we want clients and their families to feel confident in our care and safe wherever they call home and your sharing of your experience with our entire Right at Home of Central New Jersey team lets us know that we have done the very best job we possibly could for you.
Thank you again for your review. It means very much to us!
Leight
5
|
March 15, 2023
I am a past client of this provider
We had an emergency need for care for our mom as her meds were being adjusted and she needed extra help. Right At Home jumped in provided excellent care for our short term needs. They were efficient, professional and most of all, kind to our mother. I highly recommend!
Provider Response
We are so pleased that we were able to provide the extra care and assistance that your mother needed when she needed it. Thank you for sharing how happy you were with the caregivers that helped your mother. We pride ourselves on working with our caregivers who are kind and compassionate and helpful and we will be certain to pass on your compliments to them.
One of the things that we believe in firmly is that when someone needs care for the first time, or needs more care than they are currently receiving, Right at Home of Central New Jersey is there for our clients 24/7 and we will provide the care needed when it is needed. Our motto always has been and will always be that we care for your family member the way we would care for our own family member and we are so glad that our caregivers provided you with the comfort of knowing that your mother was getting that help she truly needed.
Thank you again for your recommendation. It means very much to us!
Lynne W_2
5
|
March 6, 2023
I am a current client of this provider
They are very proactive and there was a lot of follow up when the caregiver started.
I like that they have been very hands-on.
Provider Response
Thank you so much for your wonderful review of our team. We pride ourselves on being proactive and in being available to our clients and their families at any time to make sure that care is going smoothly. We are focused in keeping in touch with all parties to let them know if there is an upcoming change in a caregiver's schedule, a scheduled visit from our nurse, or just to make sure that both the client and their family members are pleased with how we are caring for their loved one.
We will certainly pass on to all of our office staff, our caregiver, and our nurse that you find our care for your loved one and our attention to detail very important. As always, we are here for you 24/7 for any questions you may have. Thank you again.
Margaret '
5
|
March 6, 2023
I am a current client of this provider
Regina is a gem and a treasure. She is sensitive to the client who has Alzheimer's. She hugs her and dances with her sometimes and that is very helpful. Music means a lot to her.
I like that they have easy billing.
Provider Response
We are so very appreciative of your wonderful review on Caring.com. We agree with you that Regina is a treasure. She is one of our longest-serving caregivers and has a great deal of empathy for every client she has worked for, including the families of her clients who are often stressed about their family members. Regina is patient, kind, compassionate and the kind of caregiver we would want to take care of our own parents.
Thank you for mentioning that Regina hugs and dances with your family member. She has always known the value of taking care not only of the physical needs of her clients but the emotional needs as well and recognizes that a hand to hold, a kind word, a hug and a calm atmosphere may seem like little things but matter so much to her clients and their families.
Thank you also for acknowledging our easy billing process. We know that with all the things that a family member has to manage for their loved one, if we can help by making the billing process easier for you than we are happy to do so.
We will most certainly pass on your kind words to Regina and we hope that she can continue to provide care for your family member for as long as you need her to.
Marty G
3
|
February 13, 2023
I am a current client of this provider
The caregiver I have now is wonderful.
They need to improve their selection of caregivers.
Provider Response
Thank you for leaving a review. We very much appreciate you sharing your praise for your current caregiver. We agree that your current caregiver is wonderful snd we are glad that you are happy with her.
We know you had several other caregivers before your current one and that it can be challenging when there is a change in caregivers. The reality is that many caregivers, not just those at Right at Home, prefer to work on cases with longer hours than you need and that was a factor in having to change caregivers. Additionally, as much as we love our pets, not all caregivers are willing to work in homes with pets. We know that we’ve now matched you with a great caregiver who is able to assist you with what you need and we hope she will be working with you for a long time.
DrChristyT
5
|
February 7, 2023
I am a current client of this provider
My father is receiving care from a Right at Home aide. We are very pleased with this agency. We have used several different ones in both NJ and Florida over for him over the past 10+ years. Right at Home has been the best with providing skilled, reliable, and caring aides. Their office staff and administrators are very quick to respond to phone calls and emails. We definitely recommend this agency to others.
Provider Response
Thank you very much for your 5 star review. I am so happy that you are please as we do aim to not only achieve but exceed expectations. We will continue to provide exceptional care to your Dad. Your review will also help others in need to find us so thank you for helping future Right at Home of Central New Jersey clients.
Karen H_16
4
|
December 6, 2022
I am a current client of this provider
They provide good help and are responsive when I need extra people.
I would tell a friend that they have been very responsive to what I needed.
Provider Response
Thank you for taking the time to leave us such a positive review. Our caregiver has been with your family members for 4 years consistently and we appreciate you letting us know that you feel you are getting good help for your family member. Our goal not only with our caregivers but with our nurses and our office staff is always to be available and responsible to whatever may come up and we thank you for letting us know that you believe we’ve lived up to that commitment.
norminnj
5
|
November 29, 2022
I am a current client of this provider
I currently have a 24 hour live in caregiver for my wife. She is wonderful and takes care of bathing, bathroom needs, dressing and bedtime preparation. If I am not at home she stays in the same room watching over and is very safety oriented in performing her duties. Have not required meal preparation yet but she will do it when necessary. Also reminds me of time for medications in case I forget.
We have extremely good communication.
Provider Response
I am thrilled to read this 5 star review!!! I am sure you are experiencing a great sense of relief now that you have help in caring for your wife. I am so happy that Right at Home is able to help ease your burden and provide excellent care for your wife. We will continue to strive to deliver this high level of care!
Stephen F_3
5
|
October 19, 2022
I am a current client of this provider
The provider helps her with meal service, makes sure that my mother takes her medicine and takes her showers, she does a very good job.
I think they are nice people coming. We are getting the aide to come back on a regular basis.
Provider Response
Thank you Stephen. We are so happy that you are having a positive experience with Right at Home and our caregivers. We love caring for your mom and consider you a part of our extended family! Thank you for taking the time to post your review. It will help other families in need find us ! We are grateful!!
Leslie B_15
5
|
October 6, 2022
I am a current client of this provider
It has been wonderful because Mary cannot be left alone and having aides freed me to be able to do other things.
I would recommend them, but they do occasionally goof.
Provider Response
Thank you for your 5-star review. We very much appreciate it. We were proud to take care of Mary and allow you the ability to tend to the things you needed to take care of. Knowing that your loved one is safe at home with a skilled caregiver gives our clients’ family members peace of mind and we’re glad we were able to do that for you.
Sharon K_14
4
|
September 9, 2022
I am a current client of this provider
It helps me and my sisters a lot, to give relief. The aide assigned seems to lack initiative.
They are very kind and approachable.
Provider Response
We are so happy to be able to provide care for your mother, especially since she is a longtime cherished friend. Her caregiver is one of our very best and the notes she provides after each visit with your mother show great initiative, compassion, care and a deep level of commitment to ensuring your mother is cared for in the very best way. We believe our caregiver is a stellar example of someone who truly represents our Right at Home motto: we care for our clients the same way we would want others to care for our own family.
Should you ever have any questions or concerns about our care for your mother, we are available 24/7 to assist you in any way we can.
Anonymous_5208
5
|
August 16, 2022
I am a current client of this provider
At the moment I have a 24 hour live in service. He could not be home if it were not for the aide.
They consistently are able to provide me with aides. At the beginning, some didn't last but they kept finding new people for me.
Provider Response
We're sorry that you feel that our billing could be improved. We bill on the hours scheduled and, if a client makes a change to shorten or extend the hours with the caregiver without first calling the office to let us know, we can only correct any billing that was done on a going-forward basis. When we learned that one of our staff had committed certain pricing to you, we corrected our billing after the fact and we apologize for any delay in communicating this to you. If you have any questions on any billing issues in the future, please feel free to reach out to us so we can address and resolve any concerns you may have.
Rose S_8
5
|
July 11, 2022
I am a current client of this provider
They are able to provide care for my mother who has dementia. They give me peace of mind.
They are very thorough and have great staff.
Provider Response
Thank you Rose for expressing your positive experience. I am thrilled to be able to offer you peace of mind while we are caring for your Mom. I hope to continue to maintain this experience and to improve upon our care and serivces to you and your mom throughout your journey with Right at Home. Please feel free to call if there is anything that you need or to make suggestions for improvement. We are here for you and humbled to be welcomed in to your family and we welcome you to our Right at Home Family!
Peggy D_7
4
|
July 11, 2022
I am a current client of this provider
Just having the extra set of hands makes things easier.
This is the first time that I am using outside help. It has been positive. I like that you are able to get back and forth with them with no problems.
Provider Response
Thank you Peggy for expressing your positive experience. We hope to continue providing excellent service and to prove ourselves to you so that you feel your experience is a 5 out of 5. Thank you for the opportunity to be a part of your family and welcome to our Right at Home family!
CA
5
|
July 9, 2022
I am a past client of this provider
Right at Home provided my mom with in home care after she returned home from rehab after she was recovering from broken hip surgery. The care givers schedule matched the times that my mother wanted assistance- two hours in the morning and two hours late afternoon for several weeks six days a week. As she progressed in her recovery, she was able to have morning care givers only. Right at Home is flexible in the hours that you have their care givers and the office works diligently to meet the needs of the client. You are not required to have a minimum of hours daily nor a schedule that does not suit your needs as some services require. I would recommend Right at Home, and would not hesitate to call if services were needed in the future.
Provider Response
We are thrilled to hear about your positive experience with Right at Home of Central New Jersey. It is our mission to ensure quality care that suits your needs and that of your family. You made our day! Thank you for taking the time to let us know about your wonderful experience so that others may benefit from learning about our services.
Geneva Johnson C
2
|
June 7, 2022
I am a current client of this provider
It made me have to come and take care of mom.
It has been a lot of trouble to get an aide.
Provider Response
Thank you for your comments. We are aware that you had difficutly with obtaining a caregiver. Right at Home is a subcontractor to your hospice company and we are hopeful that you will not have to leave where you are to take care of your mom now that we are involved. Of course, there are call outs sometimes but we do our best to cover any and all shifts as we know that our clients and their families depend on us.
Norma G_5
5
|
May 19, 2022
I am a current client of this provider
One of the caregivers does extra and is just a friend.
They have the staff to cover when they do not have people to come and the quality of care has exceeded my expectations.
takincareofmomma
5
|
March 18, 2022
I am a current client of this provider
I am the daughter of a client. The caregiver for my mother is super terrific. She really listens to mom's wants and needs. The house is always tidy and the food in the fridge is fresh. She makes sure the laundry is done each week. I know my mother is safe, well cared for and has some social interaction while I am at work.
Provider Response
Thank you so much for the 5 star review!! It truly warms my heart to hear such positive feedback as I pride myself and my company on providing care that exceeds the expectations of our clients. I aim to treat every client as a family member and this philosophy is carried out by everyone that works here at Right at Home of Central New Jersey! Your peace of mind is paramount! Thank you for the opportunity to be a part of your life!
unprofessional people
1
|
March 9, 2022
I am a past client of this provider
They overcharge and don’t return calls or emails. I would think long and hard before using them.
Don’t give them your credit cards.
Provider Response
We are very disappointed to see a 1 star review from any client or family member. Without specific information, it is difficult to respond directly to your review but we would have and will continue to address any issues that we are made aware of with regard to the care we provide to the client.
We have been in business for 20+ years and provided care for thousands of clients. We always strive to treat our clients the way we would treat our own family members. If there was a delay in responding to any of your calls, we apologize. Our protocol is to answer any voice mail message left for us within 10 minutes but certainly no later than one hour.
Our pricing is comparable to pricing charged by other home care companies in New Jersey. Again, without knowing what the issue is, we are concerned about your reference to credit cards. We take great care in securing credit card information which is used only with the authorization of the client or their family member and only for billing purposes.
We have received many 5-star reviews from both past and current clients and family members and our goal in every instance is to provide the best possible care, to engage in open and frequent communication between us and the client, and to respond promptly to any concerns or questions. We are available 24/7 to address anything that may come up because we truly want our clients and their family members to be satisfied with the care we provide.
If you would like to discuss this in more detail, we encourage you to call our office and we would be happy to address and resolve any issues you've experienced.
Angela P_9
1
|
January 20, 2022
I am a current client of this provider
Their caregivers need to be more skilled.
They need to be more dependable.
Provider Response
We are very disappointed to see a 1 star review considering this client has been with us since August 2019 and has had the same caregiver since last year. Certainly we would have and will continue to address any issues that we are made aware of but in this instance there have been no complaints and this client remains in our care with a very dedicated, loyal, kind and skilled caregiver. Our Director of Client care will be reaching out immediately to address any issues that we are unaware of.
Judith J_2
2
|
December 22, 2021
I am a past client of this provider
The people were nice. But they were not skilled or aggressive. The services were inadequate.
They provided terrible therapy. It was only 20 minutes at a time and it was not very aggressive.
Provider Response
We are sorry that you were disappointed in our services but are happy that you recovered and were able to end care with us and return to your home state. While Right at Home of Central New Jersey does not provide therapy services to our clients, our home health aides can only encourage our clients to perform their therapy exercises as home health aides are unable to perform therapy including such things as range of motion, etc.
We would note that we provided care to both you and your family member at the same time and that your family member is re-starting care with us and has asked us to send the same caregivers that they had before. We always strive our best to care for our clients the way we would want others to care for our own families and we are disappointed we did not meet your expectations. We wish you the best of luck as you return home.
Anonymous_5359
4
|
November 4, 2021
I am a current client of this provider
They provided a service to take care of my mom.
The office and the way they go about things needs to be improved. We are not always informed.
Greg P_3
5
|
November 4, 2021
I am a current client of this provider
If we had to go somewhere, Right at Home would make sure someone would be there to take care of my dad.
One of the things I liked about them is the person who comes by takes their job seriously.
Provider Response
All of us at Right at Home of Central New Jersey thank you for taking the time to leave us a 5-star review. It was our privilege to take care of your father and we appreciate you letting us know that his caregivers did a good job. Thank you again.
Janet K_13
2
|
September 23, 2021
I am a past client of this provider
the most disappointing thing is that they did not take responsibility to apprise themselves of the situation and orient the caregiver to the case.
The first caregiver was a wonderful person, but she did not get any orientation from the company, no one explained to us how the services worked either.
Provider Response
We are sorry that you feel that our communication in explaining our services to you was lacking. Our Business Development VP did meet with your family several times before care started to explain how in-home care works and to answer any questions that you had. Based on information from your family and an assessment by our nurse, we were able to create a unique tailored care plan that was provided to the caregiver before the case started so that she was oriented to the needs of your mother. Unfortunately when there are multiple family members involved in coordinating questions or concerns with the office, important information may not get communicated to all family members, which is why we always recommend that a family designate just one person to be the primary contact. We genuinely care about our clients and their families and it was our privilege to be able to care for your mother.
Diane L_8
3
|
September 7, 2021
I am a current client of this provider
I texted to the aide about Instacare bringing food for my aunt. And it was left on the porch and the food was spoiled.
The aide is not trained for dementia patients, and she is always on the phone.
Provider Response
We can assure you that your caregiver is certainly trained on dementia care. She has been with us since 2018 and has worked with a number of clients with severe dementia. We have been caring for your family member since April and have never received any calls to the office to mention any issues or concerns but we are always willing to provide further training to any of our caregivers. In addition, our nurses provide in-service lessons and further education on not only dementia but many related topics to all of our caregivers on an ongoing basis.
Our live-in caregivers are permitted a certain amount of free/personal time every day. If our caregiver is on her cell phone during her personal time, she is permitted to do so.
We are sorry that there was a problem with the delivery of food by Instacart to the home. We would remind you that our contract says that clients (or family members) should not be asking a caregiver for their phone number. The reason that this is done is that all communication should be done directly through our office. If that had happened and we had been advised of the upcoming Instacart order, we would have contacted our caregiver directly to alert her to be on the lookout for the delivery. In addition, we have a number of clients who use Instacart and we also let them know that they are welcome to use Beth Sholom's cell phone number as a contact so that we will receive texts and alerts about delivery times from Instacart directly.
For your information, we have wonderful client experience coordinators in our office who are skilled and trained to manage any type of issue or concern that a client or family member has. We hope you will call the office directly in the future if you have any questions. We continue to be privileged to care for your family member.
justice anane
5
|
August 26, 2021
I am a current client of this provider
they provide me with everything that i need that
Provider Response
Thank you for your kind words Justice! We love working with you and we are so happy that you are part of our Right at home family!
Annie T
5
|
August 19, 2021
I am a current client of this provider
The caregiver that we have is wonderful, and she keeps in contact with me all the time.
They have been very communicative!
Provider Response
Thank you for your 5-star review. All of us at Right at Home of Central New Jersey sincerely appreciate it. We appreciate your kind words about your family member’s caregiver, who has been with your family member for nearly 2-½ years continuously. The caregiver has been with us for many years and has consistently demonstrated her compassion, dedication, and excellence in care on every case she has worked on. We pride ourselves on open lines of communication and we are always happy to talk with you on any question or concern you may have. We will definitely let your family member’s caregivers know about your compliments.
letshavehope
5
|
August 3, 2021
I am a current client of this provider
Before I chose Right At Home to provide a home health aide, I researched several companies. I was impressed by the high reviews they received and decided to contract with them. I am so grateful that I did! The home health aide is absolutely wonderful! Not only is she a pro at her job, she approaches her job with compassion, care, and love. The staff at Right at Home are very responsive as well. We feel so grateful for the support they are providing our family.
lindaray
5
|
June 19, 2021
I am a past client of this provider
I contracted with RAH for nurses aid care for my sister who was in a poorly staffed assisted living. Her aid Lynette, was caring and compassionate. I would highly recommend her. The staff in the office (all of them) had a great understanding of customer service and were always prompt with addressing any concerns or questions, and met our needs every time.
Provider Response
Thank you for giving Right at Home of Central New Jersey a 5-star review. Even when a family member is living in an assisted living community or nursing home, they may sometimes need more one-on-one care and to that end we are proud to have been able to provide care for your sister for over a year. Our caregiver, Lynette, has been part of our amazing team for several years and we appreciate your words of praise for her. Thank you also for letting us know that our office staff was great to work with. Since so many of our staff have been in the position of needing care for their own family members, we are always committed to providing the best possible customer service to our clients and their family members.
Julie4kids
5
|
May 12, 2021
I am a current client of this provider
I desperately needed an aide to live 24/7 with my father when he came home from rehab. This is not an easy process but I was fortunate to find Right at Home and they immediately made things much easier for me. They found an aide within days and he arrived exactly as scheduled. He takes wonderful care of my father cooking his meals, helping him with his daily activities of life, and thinking of my dads needs before he has to ask. Right at home is professional, caring and always responsive to my calls and emails. I would highly recommend them.
Edna S_5
4
|
March 18, 2021
I am a current client of this provider
I have someone here 24/7 now and I really appreciate that.
I like that I was familiar with them, and they responded quickly to my needs.
Provider Response
All of us at Right at Home of Central New Jersey thank you for your positive review. Having a live-in caregiver allows our clients to continue to live safely at home and we’re so pleased that our live-in caregiver helped you to do that during the time she was with you. Thank you for sharing that you felt we responded quickly to your needs. We pride ourselves on always being available 24/7 for our clients and their family members. Thank you again for your review.
Robert M_46
1
|
March 5, 2021
I am a past client of this provider
I have no idea, I tried to figure it out. One of the aids was foreign and I had a hard time understanding her accent sometimes. She would cook a meal for me, that was a good part about the service. They would also have different people every time. There should be continuity.
It's hard to say, it depends on the needs of the person. Turns out my needs weren't enough to make use of the services.
Provider Response
We are very disappointed to see a 1 star review from any client or family member. We have been in business for 20+ years and provided care for thousands of clients. We always strive to treat our clients the way we would treat our own family members. We have received many 5-star reviews from both past and current clients and family members and our goal in every instance is to provide the best possible care, to engage in open and frequent communication between us and the client, and to respond promptly to any concerns or questions. Since we only provided care for you for a very few shifts, we would have worked with you at the time of your care to address any issues you might have had with any of the 2 caregivers who took care of you. We have always prided ourselves on being available 24/7 to address anything that may come up because we truly want our clients and their family members to be satisfied with the care we provide. If you would like to discuss this in more detail, we encourage you to call our office and we would be happy to address any issues you had.
H.F.
5
|
January 26, 2021
I am a current client of this provider
My father currently has a live in caregiver. When he was discharged from rehab his condition was bad mentally and physically. As the weeks progressed and the aide worked along with my dad and the in home therapists - there has been an amazing improvement. His aide makes sure my dad is clean, the home is neat and his aide lets me know if there is anything that they need in the home. It is wonderful to have a someone my father can talk to and keep him safe in his home. All this makes my life easier as I can concentrate on other aspects of my dad's care with confidence and without being overwhelmed. Thank you so much to everyone at Right at Home for the great care and advice that you provide!
Provider Response
We so appreciate you taking the time to leave us a 5-star review and share with us your positive thoughts about the care we provided for your father. All of us at Right at Home of Central New Jersey know that when a family member is discharged from a hospital or a rehab center it can often be a challenge as they learn to acclimate themselves to being at home safely. Our caregivers are specifically trained to deal with such situations and we appreciate you letting us know that your father’s aide exceeded all of your expectations. Knowing that your family member is receiving great care allows you to focus on your job and your family without having to worry about how your father is doing. Thank you again for sharing your positive experiences with us.
Sandy Y
5
|
January 19, 2021
I am a current client of this provider
They give me great people to provide care.
I like that they are reliable and the caregiver that they sent to us.
Chris P_5
5
|
December 8, 2020
I am a current client of this provider
They give my father outstanding which eases our burdens.
I really like the agency, the caregivers are good, the office staff is good, and the price is good.
Provider Response
Thank you for your wonderful 5-star review and your kind words about not only our caregivers but our office staff as well. Your father’s caregiver was one of our most senior caregivers and is very dedicated, compassionate and caring. Our office staff works very hard to keep clients and their family members apprised of any scheduling changes or nursing visits that may be coming up because we know that timely and reliable communication is paramount to a client’s family member. We appreciate your review very much.
Anonymous_4283
2
|
November 24, 2020
I am a past client of this provider
There was no consistency. The people were not staying. Sometimes they did not show.
There was a lack of communication from the agency and to me. They could have had better communication between the agency and the person they were hiring.
Provider Response
We were sorry to hear that you did not need our services any longer. We work very hard with all of our clients to ensure that there is constant communication between the client and us, as well as between us and our caregivers. We hope you can appreciate that as we all were still dealing with the effects of the pandemic, it presented many challenges to us. We strive to have consistency in the caregivers who work with our clients but there are times when that is not always possible. A review of our scheduling records show that our caregivers were with you on the days you requested care and that you cancelled several shifts saying you didn't need care that day. We hope that if you do need care again in the future we can help you and set up a consistent schedule with the same caregiver so that you'll feel comfortable with the care you are getting from us.
Brian W_8
5
|
October 23, 2020
I am a current client of this provider
They helped her do everything.
Their responsiveness is amazing.
Provider Response
On behalf of all of the caregivers who took care of your family member, we thank you for your 5-star review and for letting us know that you were very pleased with the care we were proud to provide for your family member. We pride ourselves on being responsive to any changes, concerns, or questions a family member may have and we thank you for your acknowledgement of that.
Cindy J
5
|
October 9, 2020
I am a past client of this provider
I liked that they were responsive and easy to get in touch with. I thought they were very professional.
Provider Response
Thank you for your 5-star review. We appreciate your kind words. We work very hard to be responsive and available to our clients and their family members 24/7 and we thank you for acknowledging that.
Tom G_4
5
|
October 9, 2020
I am a current client of this provider
It's a big help, but it's not excellent. They take care of my mother.
The caregiver we have excellent because she does everything that we ask of her, even if it's above and beyond the call of duty.
Provider Response
We appreciate you taking the time to leave us a 5-star review. Your mother’s caregiver has been with us for many years and is someone we always know will provide excellent care to her clients. Thank you for saying that the care we provided was a big help because helping our seniors and their family members is what we strive to do every day.
Janet P_5
5
|
March 13, 2020
I am a current client of this provider
I know that someone is with my dad 24/7 and that provides comfort.
I like that they are accessible, respond to my needs, help with whatever I need whether it's working with the aides or the insurance company. Everyone in the office is very nice.
Provider Response
Thank you for your 5-star review of Right at Home of Central New Jersey. Your father’s live-in caregiver is one of our most trusted, compassionate and caring people and we appreciate you letting us know that having him there with your father gave you great comfort. We do our very best to be responsive to any kind of question or concern our clients’ family members may have and thank you for acknowledging that. We were happy to be able to work with your father’s insurance company on your behalf because we know how time-consuming that can be. We are grateful for your kind words.
Bonnie N_2
3
|
February 25, 2020
I am a past client of this provider
It didn't really make a difference in her life, but the one lady did help.
The quality of the people they get, in terms of interacting with elderly people or without energy, need to be better screened.
Provider Response
We appreciate your comments. We can assure you that all of our caregivers are completely screened as well as trained in proactively interacting with all of our clients no matter what the client’s age. Thank you for taking the time to give us your thoughts.
Wendy B_5
5
|
February 21, 2020
I am a current client of this provider
Our current caregiver listens, is willing to change her hours if I need her to stay longer, and there's a real good communication between us and we like each other. My mother likes her.
We had a very rocky start. We had three or four caregivers before we had this one that we like. They need to make sure that the caregiver is able to do the task at hand. One caregiver had just come back from an injury and couldn't do what was needed. They have a hard time finding someone to come so far out to where I live. They need to make sure the person is really willing to stay and do the job.
Anonymous_3357
5
|
February 11, 2020
I am a current client of this provider
They showered me and put on my socks, since I can't reach my toes.
I don't like the sales person. She insulted the woman that I live with.
Mindi C
5
|
February 11, 2020
I am a past client of this provider
I had a lot of positive experience with them. The aides were great to my mom.
I would recommend them. I liked everything, and it was all great.
Provider Response
We thank you for your 5-star review. All of the caregivers who worked with your mother are long-time valuable employees of Right at Home of Central New Jersey and we very much appreciate your kind words about them.
Joseph M_16
5
|
January 20, 2020
I am a past client of this provider
They watched my husband and were with him if I was out running errands. They try to help me, but I already had everything done, like having his food made.
They were here on time and took care of my husband. In the four hours they were here, he never complained. If anybody ever asked me, I would recommend them.
Linda W_11
4
|
December 14, 2019
I am a current client of this provider
I think the issues are beyond their control, and it has to do with the shortage of nursing aides. This whole area is dealing with a shortage of workers.
I would tell a friend that this particular office and owner give excellent customer service. Beth Stellone is amazing.
Fran G_1
5
|
December 11, 2019
I am a past client of this provider
If it wasn't for the caregiver, my mom would have been in the nursing home sooner.
The women I had was excellent, and I had no problem with them at all.
Allison B_2
5
|
November 12, 2019
I am a current client of this provider
It helps so that I do not have to be there, and I am not worried about them.
They are really good at helping.
Provider Response
Thank you for your kind words about our Right at Home of Central New Jersey employees who cared for both of your parents. Knowing that you entrusted the care of your parents to us which allowed you to go through each day without worrying about them is exactly why we do what we do. Many of us here have also had parents who needed some additional care at home so we have been where you are and know how you feel. We sincerely appreciate your compliments and your 5-star review.
Allison B_1
5
|
November 12, 2019
I am a current client of this provider
My parents are being cared for so I can live my own life.
They have a lot of coverage.
Provider Response
Thank you for your kind words about our Right at Home of Central New Jersey employees who cared for both of your parents. Knowing that you entrusted the care of your parents to us which allowed you to go through each day without worrying about them is exactly why we do what we do. Many of us here have also had parents who needed some additional care at home so we have been where you are and know how you feel. We sincerely appreciate your compliments and your 5-star review.
Anonymous_2400
5
|
September 6, 2019
I am a current client of this provider
She is very pleasant, and she takes care of her needs.
I like my caretaker. She cleans up a little bit.
Jeff R_5
3
|
August 27, 2019
I am a current client of this provider
It makes a big impact because I needed someone to care for my mother. When they give proper care, I don't have to be there all the time.
They can have workers who are in a higher caliber. When they say they are going to give a call back, they could call back in a reasonable time.
Sylvia A_2
1
|
August 23, 2019
I am a current client of this provider
They could have made his life easier by changing their rates.
I would like them to improve their attitudes.
Provider Response
We always appreciate customer feedback and we take it very seriously. We work very hard to provide excellent customer service and are always happy to discuss any issues. We would welcome the opportunity to talk to you any time to discuss what we can do to address any concerns that might arise. Your family member has been with us for a long time; in fact, one of the longest-term clients we've had the pleasure to care for in almost 2 decades of being in business. We're very grateful that we have the privilege of working not only with your family member but with you and your family to ensure that you're satisfied with our performance. We are always looking for ways to serve our clients and their families better so we appreciate you sharing your comments with us.
Anonymous_2297
3
|
August 9, 2019
I am a past client of this provider
I really didn't get much out of them. I would like it if I had people that were better and more with it.
I want to know more about the caregiver before they come.
Mark H_5
4
|
July 29, 2019
I am a current client of this provider
They gave us a good employee.
The lady I have now is wonderful, but there were some that were not great.
Anonymous_2154
5
|
July 24, 2019
I am a current client of this provider
When I call with a complaint, they answer it right away.
They have very good staff.
Anonymous_2219
4
|
July 10, 2019
I am a current client of this provider
They have certainly taken a burden off of me because I am the only one in close proximity to my loved one to be able to be there occasionally. I could not do it every day, though, and do what Right at Home is doing.
They are reliable, and they show up when they are supposed to be there.
Denise S_5
3
|
July 10, 2019
I am a past client of this provider
They could pay better attention to detail and care.
I would like them to have better communication and a higher level of staff care.
Greg H_6
5
|
June 26, 2019
I am a current client of this provider
They are taking care of my mom, and that's all that matters. They do a lot from morning to night.
They deliver what they say, and it's all good.
Rona B
5
|
June 25, 2019
I am a current client of this provider
I appreciate the comfort of knowing that someone is going to be there with her so I do not have to do that.
They have been very responsive in the office, easy to talk with, and my mom has an awesome aide.
Provider Response
All of us at Right at Home of Central New Jersey thank you for your wonderful review and kind words. Our caregiver, who has been with us for many years, worked with your mother for over 4 years and truly loved taking care of her. We know that managing a family member’s care from a distance can be challenging and our goal is always to provide the very best care of your family member, to keep you apprised of any change in her care based on our nurse’s observations, and to communicate with you on a regular basis. We’re grateful that you believe that we fulfilled all of those commitments to your mother and to you. Thank you again for your positive review.
Anonymous_2011
5
|
June 21, 2019
I am a current client of this provider
They are giving my mother very good care, which has made my life and my mom's life more comfortable.
They have worked with us, and we have had no problems. There has never been an issue.
Brenda O
5
|
June 13, 2019
I am a past client of this provider
Our caregiver did her job and worked from her heart. She loved my mom and she loved her. She did more than she had to. She would take care of her kitties.
We had an excellent caregiver. She was live-in 24/7.
Provider Response
Thank you for your kind words and your 5-star review of Right at Home of Central New Jersey. We know that so many families appreciate having a live-in caregiver for their parents as it provides not only consistent and compassionate care for the client but also provides peace of mind for those times when family members are not able to be with their loved one. We agree that your mother’s caregiver was excellent. She has been with us for many years and is one of our most trusted, kind and compassionate caregivers. We will certainly pass on your compliments to her.
Ellie J
5
|
May 29, 2019
I am a current client of this provider
They send the right person that helps us with my mom's needs.
I like how understanding and accommodating they are. If I have to make any changes, they help me with those changes.
Provider Response
We are very grateful to you for your response. We were proud to care for your father for nearly 3 years and - like you - are very appreciative of the caregiver who took care of him the entire time. We know that managing a parent’s care from a distance can be challenging and we thank you for acknowledging that we were able to make any changes needed to his care quickly and without any disruption. We do our very best to always be available to help with any questions or concerns our clients or their family members may have and we appreciate you letting us know how satisfied you were with our communications. Thank you again!
Yasmin H
4
|
April 16, 2019
I am a current client of this provider
I don't know if they could do anything. Sometimes there is not a good match between the caregiver and my mother. Sometimes it works really well, and sometimes not.
They have been very responsive and there have been a couple times where there have been issues and they have contacted us and been helpful in that way.
Anonymous_1780
4
|
April 4, 2019
I am a current client of this provider
With the person who is with them all the time, it is a major impact and overall they are there for support and look after them.
I would like see better quality in the substitutes and improve in their cooking skills. They could train more in the cooking area.
Beth Ann
5
|
May 11, 2018
I am a past client of this provider
All staff was attentive, professional and kind. The treatment and care was excellent. Of particular note was Russ, my father's live-in home health aide. He was so wonderful to my father. I could not have gotten through it without his kindness. Right at Home also cared for my mother in 2015. They are a blessing during a hard time.
Provider Response
Thank you so much for your 5-star review and your kind words. Russ was one of our very finest and most compassionate and extremely dedicated caregivers and we are so pleased that you acknowledged his care for your father. Our motto at Right at Home of Central New Jersey is that we will care for your family the way we would care for our own and we strive to live up to that every day by providing the best possible care to our clients and their families. We appreciate you acknowledging that.
Deborah Fleischer
5
|
March 31, 2015
I am a friend or relative of a resident
Very professional organization, prompt in alerting the patient if change in schedule, helpful in navigating insurance red tape and providing assistance when needed.
Provider Response
We are so pleased to receive your 5-star review. We loved taking care of both of your parents and consider it a privilege that you entrusted the care of your loved ones to us. We appreciate your kind words about the actions that our office staff took to keep you apprised of what was going on at all times. We work very hard to make sure that the lines of communication are always kept open and are always available 24/7 to take care of anything that a client or family member needs help with.
Jan45
5
|
December 27, 2014
I am a current client of this provider
The staff and administration were all extremely accommodating and professional. The HHA assigned to my aunt, Rose, was a true gift from God. She was amazing and the best.
isis1
5
|
April 2, 2012
I am a current client of this provider
Right at Home has worked really hard to supply us with home health care aids to meet our needs. They have also been impeccable in dealing with our insurance company.
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Services and Amenities of Right at Home of Central New Jersey in Old Bridge, New Jersey
Ambulatory Assistance & Accessibility
Transfer Assistance
Mobility & Wheelchair Assistance
Fitness & Wellness Programs
Fitness Opportunities
Licensing & Inspections
Background Checks
Staff Drug Screening
Bonds & Insurance
Is Bonded and Insured
Health Services
Companion Care
Staff Training & Qualifications
Staff Driving Record Check
Reference Checks
Companionship & Escort Assistance
Companionship Services
Personal Care
Bathing Assistance
Toileting Assistance
Dressing Assistance
Personal Care Assistants
Transportation & Shopping
Transportation Services for General Shopping
About Right at Home of Central New Jersey in Old Bridge, New Jersey
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.
Custom Care Plan
We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.
Caregiver Training and Care Supervision
When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
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