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  4. Grace Healthcare Services

Grace Healthcare Services Edison, NJ

Offers Hospice

5 Reviews
Call (800) 973-1841
Grace Healthcare Services (800) 973-1841
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Reviews of Grace Healthcare Services

5 Reviews Write a review

Hospice Reviews for Grace Healthcare Services

June 02, 2021

By sibi

I am a current client of this provider

High staff turnover, poor communication, lack of follow through. Many excuses offered, defensive ... Beware

Provider Response

Thank you for taking the time to share your feedback with us. We are very sorry to hear about your experience. Ensuring the satisfaction of our patients and families is our highest priority and something we take very seriously. If there is anything we can do or you would be willing to further discuss your experience, please give us a call.

March 11, 2020

By Ridiculousness

I am a current client of this provider

This company has such poor customer service its ridiculous. Every time I call to talk about my bill I either have to leave a message and no one gets back to me, or I speak to a foreigner who I cannot understand. The last lady I spoke with who had such a thick accent hung up on me after saying something before the hang up. I have tried for weeks to contact them. I have left countless messages to no avail. I'd give them zero stars if I could. They are a lousy company when it comes to customer service!

Provider Response

We take very seriously the experience you had with Grace Healthcare Services. It is our highest priority to provide every patient and family with excellent care and attention. According to your review, this was not achieved. We will continue to evaluate our own processes to make sure that each and every one of our patients receives the exceptional care they deserve. If you would be willing to further discuss your experience, please call us. Thank you for sharing your feedback.

May 14, 2016

By missedu

Other

The aides were wonderful. The pain control was wonderful. The RN's, not so much. Where was the caring attitude? response time was horrific. I can't change the past, but if I saw into the future, I would have never gone with this service. Do you and your loved one a favor and choose a different service.

June 01, 2015

By andreuro

I am a past client of this provider

It is now nine days since my mother-in-law, a Grace Healthcare hospice patient, passed away. No one from Grace has called with condolences or to follow up in any way. How disappointing, especially since the administrator from Grace was so eager for her business that she arrived hours after our first call of inquiry. I must commend one of Grace's visiting nurses, Stephan. He was terrific. Otherwise, I found communicating with Grace challenging and frustrating.

February 28, 2013

By Lillian2

I am a past client of this provider

Grace Healthcare Services was fabulous. My friend passed away, but they were just terrific. Everything went absolutely wonderful. I would recommend them.
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About Grace Healthcare Services

Grace Healthcare Services is a hospice care provider serving Edison, New Jersey and the surrounding area. Grace Healthcare Services offers care and emotional, social, and spiritual support for patients and their families in end-of-life scenarios. Contact the provider for more details on services and rates.

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Services and Amenities of Grace Healthcare Services

Medicare

  • Medicare Provider Number: 311563
  • Ownership Type: Proprietary Individual
  • Date Certified: 06/13/2006
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Grace Healthcare Services

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