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Friends of the Family Home Health Care

1623 W Sterns Rd, Temperance, MI 48182

(800) 558-0653

Verified Partner

4.2

(5 reviews)

Offers Home Care

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Reviews of Friends of the Family Home Health Care in Temperance, Michigan

4.2

(5 reviews)

    Sheri0808

    5

    April 25, 2023

    I am a current client of this provider

    They are currently taking care of my mother while I am at work daily. I can tell when I come home, that Mom has enjoyed the company of the caregivers provided. They do a wonderful job.

    PCL

    3

    March 30, 2018

    I am a past client of this provider

    We used Friends of the Family for my dad. They had one person that we liked and she was very good. Her tasks were to assist dad with PT and OT activities, get him out of bed, and get him ready for bed. We had issues with the other caregivers. They claimed that if one caregiver couldn't arrive, they would provide another one and that there'd be a handoff to it, but they're not really good with that. When I told two of the caregivers about tasks that they were supposed to do, they said they don't really do those, so that was a little frustrating. The one person we had to keep re-explaining things to, but she was just very conscientious about what she wanted to do, so that's why she kept asking. She would constantly ask, "How do I do this?" and, "What do I do?" I would have to send little notes to her to help her get through the tasks, and it took away from the time I was hoping to focus myself. However, her attitude with my dad and her disposition were wonderful, and she was always prompt, so she was very good.

    Provider Response

    Thank you for your review. Our desire is to provide excellent care. Our philosophy is to hire caregivers that we would have in our home, taking care of our loved ones. I am pleased that our caregivers had a pleasant disposition and wanted to be sure they were caring for him properly. We guarantee our shifts, which means that care is always provided, but the Introduction of a new caregiver into the home takes a time of adjustment. We do go over the plan of care prior to the caregiver entering the home, but everything is new for both parties and takes time. We continue to work on improving this. I suggest 2-3 visits for the caregiver to understand the specific needs of the client and to understand the routine desired for the client. With every client, special needs and personality match are important and our desire is that both parties are comfortable with care provided. It was a joy caring for your father and being able to assist your family during this difficult time.

    Susan

    4

    November 30, 2017

    I am a current client of this provider

    We did some interviews and chose Friends of the Family based from it. They would come four hours on Thursdays which is my busiest work day. It's mainly just to keep an eye on my dad so he doesn't fall while I work. They would come and sit with him and give him dinner. They also engage and talk with him which I think is important. Everything's good, I will recommend them.

    Provider Response

    Susan, Thank you for choosing Friends of the Family Home Health Care. I realize there are many different options for care and I appreciate the opportunity to assist your father, as a time of respite for you. If you ever have any concerns, please call me. It is our desire to accommodate the client and their family with excellence. Sincerely, Rebekah LaFontaine, Ownerl

    Robert

    5

    November 28, 2017

    I am a current client of this provider

    I have been with Friends of the Family for six years now. They help me with assistance of daily living. My caregiver is fantastic. He is always on time. He makes my meals, does a good job in keeping the house in order and gets something I need from the store. He really takes care of me and my cat for me.

    Caring100728350

    4

    February 11, 2015

    I am a current client of this provider

    We use Friends of the Family three or four days a month, for about three hours a day. They are fine. They come on time, and they do what they say they are going to do. We have been satisfied with them. I will probably recommend them to others.

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    Services and Amenities of Friends of the Family Home Health Care in Temperance, Michigan

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Transportation & Shopping

    • Transportation Services for General Shopping

    Fitness & Wellness Programs

    • Fitness Opportunities

    Sub-types of Home Care

    • Full Service Agency

    Personal Care

    • Meal Preparation
    • Bathing Assistance
    • Toileting Assistance
    • Personal Care Assistants
    • Dressing Assistance

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Staff Training & Qualifications

    • Continual Training

    Resident Requirements

    • Allows Patient Transfers

    Financing & Payment Options

    • Requires Credit Check
    • Payroll Provided for Caregivers

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening

    Housekeeping & Maintenance

    • Housekeeping Services

    About Friends of the Family Home Health Care in Temperance, Michigan

    The premise of our company is simple, a group of trustworthy and qualified people who can provide care and offer better health care assistance in the warmth and comfort of the client's home for as long as needed. The mission of Friends of the Family, LLC is to provide assisted living services with integrity and honesty. We constantly strive to offer the best in home health care, and we do it with a smile. Friends of the Family is licensed, bonded and insured for added peace of mind.

    Map of Friends of the Family Home Health Care

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