Right at Home South Central Michigan

Offers Home Care

38 Reviews
Call (517) 774-2132
Right at Home South Central Michigan (517) 774-2132
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Reviews of Right at Home South Central Michigan

38 Reviews Write a review

Home Care Reviews for Right at Home South Central Michigan

April 04, 2019

By Jack D_2

I am a current client of this provider

It keeps him comfortable. We have a really good caregiver. I always say communication. It's not that big of a problem right now, but I was having problems before.

April 04, 2019

By Melissa C_4

I am a current client of this provider

When I need to talk to the owner, he is available. When I need to call to have a CNA come to me, they are always available. I have one CNA that comes out, and she is just fantastic.

April 04, 2019

By Douglas A

I am a current client of this provider

I don't have to make sure the caregivers are doing what I need them to do, I have a list that they follow. The agency keeps me informed. If I have any questions, I can call the office.

April 04, 2019

By John T_10

I am a current client of this provider

I couldn't make it without them. They have helped me by shopping for me and driving me places because my vision is poor. I like that they are really friendly in the office.

March 25, 2019

By Anonymous_1702

I am a current client of this provider

There are things that have to be done daily, and they do them. Right now their biggest problem is that they don't have enough employees. They need more staff.

March 21, 2019

By Deborah H_3

I am a current client of this provider

I like when they come and set up my medications. I have a problem with doing it right. They need to have more staff.

March 13, 2019

By Anonymous_1594

I am a past client of this provider

The majority of the caregivers were alright. They didn't put any extra effort into it. They need to be honest with the caregivers that they hire. A lot of the caregivers quit because they were driving too far to my house to take care of me.

March 13, 2019

By Rosetta P

I am a current client of this provider

I can't stand, so she helps me get a shower, does my laundry, and does the vacuuming. I have a really great person helping me. They are there when I need, and they talk to me if I need it.

March 06, 2019

By Donald H_2

I am a current client of this provider

They are impactful. I'm dependent on them. I need them every day. I get pretty decent care. At first it seemed like an adjustment. Now it is fine. They need to pass information. The sooner they pass on information, the better I can make an adjustment.

March 06, 2019

By Earl H_2

I am a past client of this provider

They would clean and keep me company. The people who came were good, but the company wouldn't tell me if someone didn't show up.

February 22, 2019

By Clare R

I am a current client of this provider

Two times I didn't get a call that a person wasn't going to come to the house. The person is a morning person so that's breakfast for them and that's not a good thing that she didn't come. Another care provider came and this one came an hour late.

February 15, 2019

By Raymond H_2

I am a current client of this provider

I would be in a lot of trouble if they didn't bring me food. They brought me food a couple hours ago.

February 12, 2019

By Karen Y

I am a current client of this provider

They have helped me by transporting me places so I can run my errands. They have improved on communication with me about caregivers and with the schedule, but I am not really solid with them just yet.

February 06, 2019

By Melody C

I am a current client of this provider

I would like them to have more caregiver training. I would also like the caregivers to be certified in first aid and CPR. I would like see the communication between the staff and myself improve. I would also like to see an increase in the consistency of the caregivers.

January 25, 2019

By Carrie B_3

I am a current client of this provider

They make my life easier by having good workers come in and doing the things for me that I need. I like that they have good workers.

January 23, 2019

By Nancy P_2

I am a current client of this provider

Without them, I wouldn't be able to be home. They help me with housework. They care and they're patient with me.

January 10, 2019

By Rachael D

I am a past client of this provider

When they were here, we had no problem. If they had been on time, it would have been better. They were very unreliable.

December 06, 2018

By Anonymous_1042

I am a current client of this provider

They do help. I can't drive now, so they take me to the grocery store. There's some housework that I can't do, and they've done that. The caregivers tend to be not very industrious. I understand that part of the job is companionship, but I don't need as much as they want to give.

December 06, 2018

By Anonymous_1039

I am a current client of this provider

The person who told me she would be here at a certain time on a certain day never showed up. I didn't hear from them again for a few days. They need to improve their customer service.

December 06, 2018

By Sheryl W_1

I am a past client of this provider

They could have sent the right people. I was told they were CNAs, but they were just care providers. They would change me, and they were supposed to do other things, but they wouldn't. They need to get their act together. They would send people who didn't know what to do. I'm bedridden, and they didn't know what to do. They would just talk on the phone.

December 06, 2018

By Richard C_7

I am a current client of this provider

My house is a lot cleaner, my cat gets taken care of better, and I'm cleaner. The caregiver takes good care of me when she is here. Things I can't do, she does for me.

December 06, 2018

By Sandra D_9

I am a current client of this provider

I like it because it keeps me at home, which is where I want to be. They make my stay at home more comfortable, and I am thankful for that. The workers are very caring people. They are gracious and helpful in every way they can be.

November 29, 2018

By Emory E_1

I am a current client of this provider

The care helps me maintain my ability to stay home and get things from the store. They need to be able to have fill-in caregivers when needed.

November 19, 2018

By Terri P_1

I am a past client of this provider

I spent more time without a caregiver than with one. It was horrible. I never knew if I would be able to keep a doctor's appointment because they were my ride. I can't drive or take public transportation. I'm on oxygen, so I can't get out of the house. My caregiver is my lifeline. That's my food, that's my everything. For them to not show up and not even let me know, there's no excuse. They could have not lied to me. I had a caregiver that I enjoyed and we worked well together, but I got a call from them saying she wouldn't be back because she requested to work somewhere else. She never requested it, they just told her she was going to be working somewhere else.

November 19, 2018

By Maria L_6

I am a current client of this provider

They give me a bath, get my water ready, and do everything else. I enjoy the visits with them and how clean they are. I have no problems with any of them.

October 04, 2018

By Barbara W_1

I am a current client of this provider

There are so many things I can't do myself. If I need them, they are right there to help me. The caregivers I have now are good, but the previous ones were not.

October 04, 2018

By Mona J

I am a current client of this provider

She will take me to see my son, which is really nice, because I can get out of the house. She will always do what I ask her to do.

October 04, 2018

By Nancy A_2

I am a current client of this provider

The things that my caregiver does and says are upbeat and nice. She is great. I like everything about it. My caregiver is great.

June 05, 2018

By Art

I am a current client of this provider

Right at Home at Jackson has been awesome. We've had three different caregivers; the girl we have now is just awesome and we can't be happier. She's on the timeslots we needed, she has a great attitude and is doing a good job on everything that we expect to get done. The agency is doing what we need. They're cruising along smoothly now and doing things stuff on their own. It's all been working out great.

January 06, 2011

By Grandma Luv

Angel from Heaven

My mother was depressed, she did not want to bathe, dress or talk with anyone. We hired Right at Home, they sent in a caregiver right away. The results are awesome with my mother now. She is no longer depressed and is happy everyday when she awakes. The caregiver (angel from heaven) has her bathing everyday, getting dressed and telling stories of her past. She is even wearing a little makeup. My mother looks forward for her angel everyday. It sure makes the family's life easier knowing our mother is taken such good care of. Grandmother Luv
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About Right at Home South Central Michigan

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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