Right at Home South Central Michigan

Offers Home Care

82 Reviews
Call (517) 200-9932
Right at Home South Central Michigan (517) 200-9932
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Reviews of Right at Home South Central Michigan

82 Reviews Write a review

Home Care Reviews for Right at Home South Central Michigan

January 07, 2021

By Shari K

I am a current client of this provider

They help with grooming. They do housework. They could be better at scheduling.

December 18, 2020

By Steven P_6

I am a past client of this provider

They helped me by cleaning the bathroom. I liked that she was friendly.

December 18, 2020

By Norma J_2

I am a past client of this provider

They helped me take care of my mom by doing baths and housekeeping. All the staff were courteous, on time, and pleasant. My mother and I were both treated with respect.

December 12, 2020

By Cheryl W_9

I am a current client of this provider

The care has been able to help Cheryl stay in her home while still getting things done. The staffing consistency could be improved.

December 05, 2020

By Lawrence M_7

I am a past client of this provider

They did all of the cleaning for me. The gal that was coming here every week to help me was outstanding.

December 05, 2020

By Nancy P_2

I am a current client of this provider

They could give me longer hours. I like their reliability.

November 25, 2020

By Matthew U

I am a current client of this provider

It absolutely helps. On some days they're excellent and on one day they aren't great.

November 09, 2020

By Anonymous_4226

I am a past client of this provider

They were told to come on a certain date and time and they would not. One girl came on the wrong time and the wrong day. They could pay attention to what they are doing. I have had people come and not do the work. It would be half-time.

November 09, 2020

By Roberta B_4

I am a current client of this provider

They give me relief and someone to talk to. I have had some really nice people. The caregivers have been excellent. Also my nurse is wonderful. I like her. She is very helpful. She gives me good ideas.

November 09, 2020

By Marilyn M_9

I am a current client of this provider

I can live in my own home. She does everything I can't do anymore. I'm very happy with them. She's doing what she's supposed to do. She's helping me a lot.

October 29, 2020

By Carrie B_3

I am a current client of this provider

They need to find a replacement for me when my caregiver calls off. I think that they need to find someone when your caregiver calls off.

October 23, 2020

By Jack D_2

I am a current client of this provider

The services have been very helpful and its great that I have someone to come in and take care of the client for awhile so I can rest. I like the people that the client has. They are good. It took awhile to find everybody but its been good.

October 19, 2020

By Andrew B_4

I am a current client of this provider

The service does help a lot, however sometimes there isn't enough time. The company needs to make sure to call the client of any changes.

October 08, 2020

By Mary A_51

I am a current client of this provider

I can't get down to clean my furniture. My caregiver helps me do housework. They also give me companionship. I like that they help me do things at home that I can't do anymore.

October 08, 2020

By Donald H_2

I am a current client of this provider

It is very impactful because I depend on them. They keep track of when the people show up and do not show up. They could improve communication.

March 23, 2020

By Betty J_8

I am a current client of this provider

It helps me a lot. It gives me the freedom to stay home. I would like to see them try to staff more responsible people. Sometimes they recommend me to someone, but one of them doesn't show up.

March 09, 2020

By Deaun M

I am a current client of this provider

They do everything for me. They cook and clean for me. They get my bills paid and they take me shopping. I absolutely love her. The caregivers are just the best in town and are the best you can get.

March 09, 2020

By Jack K_2

I am a current client of this provider

I can get out and get away for a few hours and get something else done. I like the caregiver because she is competent.

February 24, 2020

By Marlene H_2

I am a current client of this provider

He's doing what he needs to do. The housekeeping is the most helpful part of the care. They make the bed and clean the sheets. I like the fact that they're here.

February 18, 2020

By Anonymous_3299

I am a current client of this provider

I like having them clean my house. They are very pleasant and willing to do anything I ask.

February 18, 2020

By Carl E. S

I am a past client of this provider

When two were here, it was good. There was one girl who tried to do what was needed. The most frustrating thing was that they couldn't send two at a time when that's what was ordered for him.

February 12, 2020

By Linda S_15

I am a current client of this provider

I can depend on them being here and they remind me of my medication and they are here to make sure I have food and water and everything I need through the night. They have caregivers that are a good match for me.

January 24, 2020

By Viola D_1

I am a current client of this provider

They are always there if I need them, they always answer a prayer. I like that anytime I want to go somewhere like to the doctor or grocery store my caregiver comes.

January 13, 2020

By Richard C_7

I am a current client of this provider

They do all the stuff I have a hard time doing. They are good. They are a good company. They clean the house, do the laundry, and take care of my cat.

December 20, 2019

By Sarah Ann M

I am a past client of this provider

They were always helpful. They did things around the house that I couldn't do. I liked that they always had someone who could come out to my house.

December 18, 2019

By Doris M_2

I am a past client of this provider

They just provided good companionship for my mother. I think they should drug check or do a background check on their caregivers.

December 18, 2019

By Deborah H_3

I am a current client of this provider

I wouldn't change them because they are all so good. I like the quality of the people they send. I like the office staff and the people that they send out. They are very compassionate.

December 10, 2019

By Carol S_39

I am a current client of this provider

There are times when they have not been able to find anyone for me. I had my favorite caregiver here for a lot of the time. When I wanted her for more time, they did not allow that for me. Instead, they sent me 2 others, and I don't want that.

November 21, 2019

By Clare R

I am a past client of this provider

They needed more people. We are in a rural area, and they did not do very with that.

November 21, 2019

By Victoria T

I am a current client of this provider

I probably wouldn't get out of bed if she didn't come here. She keeps me awake and alert. She takes me where I need to go.

November 16, 2019

By Mona J

I am a current client of this provider

I like that she takes me to see my son on Saturdays. I am satisfied with everything that they do.

November 16, 2019

By Tammy H_7

I am a current client of this provider

Before they got me an aide, it was very poor, but once I got one, I was very happy. She had to leave before I could finish training her. It took them a month to find me an aide.

November 13, 2019

By John T_10

I am a current client of this provider

They help me with my physical disabilities. They can do what I'm not able to. I like the caregivers.

November 11, 2019

By Deborah F_1

I am a current client of this provider

I was disappointed recently because somebody called off, and they did not fill in. The person that they sent did not know how to help me. They could get ahold of me if somebody calls off.

October 29, 2019

By Rosetta P

I am a current client of this provider

They take me to the doctor without any problems. There are a lot of things that I cannot do. They help me a lot. They do things that I need to have done.

October 28, 2019

By Karen Y

I am a current client of this provider

She's my chauffeur to all my errands. I want the office to be more aware. I had to find out from my caregiver that she's not working on Thanksgiving. I heard it from her instead of the office.

October 17, 2019

By Richard R_7

I am a current client of this provider

They keep checking on me. They come regularly.

October 09, 2019

By Douglas A

I am a past client of this provider

They were supposed to do the dishes and do my laundry. They could have had older caregivers come in because the young caregivers just wanted to sit and be on their phones.

September 05, 2019

By Virginia P_1

I am a past client of this provider

They came in to be a companion to my mother, but we wanted them to be a cleaning service. I didn't like how they billed or who they sent out.

September 05, 2019

By Margaret B_16

I am a past client of this provider

Most of them were attentive and helpful. It depends on who we were dealing with. They could get some more training.

September 05, 2019

By Barry B_3

I am a current client of this provider

I only have one person here to sort my medications, so there's not much impact. I don't have to go out with them here.

September 05, 2019

By Sally A_1

I am a current client of this provider

I'm wheelchair bound, so they do my daily chores for me. The girls are nice, and they're really friendly.

August 26, 2019

By John T_11

I am a current client of this provider

The caregiver came out with pajamas and flip flops, and he kept doing it even after the agency told him to stop. They don't serve this area, and there are no workers in this area. (Possible discharge survey)

August 26, 2019

By Mary P_17

I am a current client of this provider

It has really made a big difference for me. I like everything about them, especially the caregiver I have now, because she is fantastic. I have no trouble with her!

August 20, 2019

By Raymond H_2

I am a current client of this provider

They could get here on time or ten minutes early. My time keeps getting shorter and shorter. They do what I want them to do and are very nice. They are not in a hurry, so that helps me out.

August 08, 2019

By Ed K_5

I am a current client of this provider

They help with my dad's showers so that I don't have to because that would be awkward for us since I'm his daughter. They make sure he has companionship. I really like the caregiver they've assigned to my dad.

August 08, 2019

By Anonymous_1042

I am a past client of this provider

I needed them to be better at cleaning. The people just did not know how to clean. They should have chosen people who were more qualified, and their scheduling was awful.

July 09, 2019

By Pauline L_1

I am a past client of this provider

They were good people. They do everything well. I like the people.

July 09, 2019

By Anonymous_2106

I am a past client of this provider

They cared for him, and they changed him. They would speak with him, and I liked that. We would talk to people, but we would never meet them. The staff needs to be more visible, like the caregivers.

July 09, 2019

By Vanessa W

I am a current client of this provider

She helps out with things that I need to have done. I would like to see the communication improved.

June 25, 2019

By Veronika M

I am a past client of this provider

They need to be better prepared and educated in housekeeping and whatnot. They could have some more talented and educated people.

June 25, 2019

By Joseph N_2

I am a current client of this provider

When I asked for a different caregiver, they sent one out. My caregiver now is a good friend and a good worker. I like the gal they set me up with. The one I have now is awesome. They come in and vacuum, dust, and change your bedding. I live at home with my parents, and they do the dishes for us.

June 25, 2019

By Kenneth H_3

I am a current client of this provider

They do a good job. They take me places, clean, and help with chores. They are dependable.

June 20, 2019

By Kathy B_13

I am a current client of this provider

I am doing a lot more than I used to be doing, and I get out more than I used to. I like the caregiver that I have. Most of them have been great and on the ball. They do what is supposed to be done and they are always here.

June 11, 2019

By Anonymous_1897

I am a past client of this provider

They helped to manage his life better. There was someone to clean up and help him out. Many of the caregivers stole from him or didn't show up. One caregiver was great. I would never recommend Right at Home.

May 28, 2019

By Barbara D_8

I am a current client of this provider

They are on time, kind, courteous, and empathetic. The lady that I have is very kind and arrives on time. She is very helpful.

May 20, 2019

By David T_18

I am a current client of this provider

They could have the same person on weekends. I have one person that comes four times a week and is very competent. They could have more competent people here.

April 29, 2019

By James B_25

I am a current client of this provider

It helps me tremendously. They help take care of my husband and my household chores when I am at work. I like the girl we have now.

April 24, 2019

By Theodore K

I am a current client of this provider

They make things easier by being able to be here to do the things that I can't do. I like that they try to meet the needs of my loved one as much as possible.

March 25, 2019

By Anonymous_1702

I am a current client of this provider

There are things that have to be done daily, and they do them. Right now their biggest problem is that they don't have enough employees. They need more staff.

March 13, 2019

By Anonymous_1594

I am a past client of this provider

The majority of the caregivers were alright. They didn't put any extra effort into it. They need to be honest with the caregivers that they hire. A lot of the caregivers quit because they were driving too far to my house to take care of me.

March 06, 2019

By Earl H_2

I am a past client of this provider

They would clean and keep me company. The people who came were good, but the company wouldn't tell me if someone didn't show up.

February 06, 2019

By Melody C

I am a current client of this provider

I would like them to have more caregiver training. I would also like the caregivers to be certified in first aid and CPR. I would like see the communication between the staff and myself improve. I would also like to see an increase in the consistency of the caregivers.

January 10, 2019

By Rachael D

I am a past client of this provider

When they were here, we had no problem. If they had been on time, it would have been better. They were very unreliable.

December 06, 2018

By Anonymous_1039

I am a current client of this provider

The person who told me she would be here at a certain time on a certain day never showed up. I didn't hear from them again for a few days. They need to improve their customer service.

December 06, 2018

By Sheryl W_1

I am a past client of this provider

They could have sent the right people. I was told they were CNAs, but they were just care providers. They would change me, and they were supposed to do other things, but they wouldn't. They need to get their act together. They would send people who didn't know what to do. I'm bedridden, and they didn't know what to do. They would just talk on the phone.

December 06, 2018

By Sandra D_9

I am a current client of this provider

I like it because it keeps me at home, which is where I want to be. They make my stay at home more comfortable, and I am thankful for that. The workers are very caring people. They are gracious and helpful in every way they can be.

November 29, 2018

By Emory E_1

I am a current client of this provider

The care helps me maintain my ability to stay home and get things from the store. They need to be able to have fill-in caregivers when needed.

November 19, 2018

By Terri P_1

I am a past client of this provider

I spent more time without a caregiver than with one. It was horrible. I never knew if I would be able to keep a doctor's appointment because they were my ride. I can't drive or take public transportation. I'm on oxygen, so I can't get out of the house. My caregiver is my lifeline. That's my food, that's my everything. For them to not show up and not even let me know, there's no excuse. They could have not lied to me. I had a caregiver that I enjoyed and we worked well together, but I got a call from them saying she wouldn't be back because she requested to work somewhere else. She never requested it, they just told her she was going to be working somewhere else.

November 19, 2018

By Maria L_6

I am a current client of this provider

They give me a bath, get my water ready, and do everything else. I enjoy the visits with them and how clean they are. I have no problems with any of them.

October 04, 2018

By Barbara W_1

I am a current client of this provider

There are so many things I can't do myself. If I need them, they are right there to help me. The caregivers I have now are good, but the previous ones were not.

October 04, 2018

By Nancy A_2

I am a current client of this provider

The things that my caregiver does and says are upbeat and nice. She is great. I like everything about it. My caregiver is great.

June 05, 2018

By Art

I am a current client of this provider

Right at Home at Jackson has been awesome. We've had three different caregivers; the girl we have now is just awesome and we can't be happier. She's on the timeslots we needed, she has a great attitude and is doing a good job on everything that we expect to get done. The agency is doing what we need. They're cruising along smoothly now and doing things stuff on their own. It's all been working out great.

January 06, 2011

By Grandma Luv

Angel from Heaven

My mother was depressed, she did not want to bathe, dress or talk with anyone. We hired Right at Home, they sent in a caregiver right away. The results are awesome with my mother now. She is no longer depressed and is happy everyday when she awakes. The caregiver (angel from heaven) has her bathing everyday, getting dressed and telling stories of her past. She is even wearing a little makeup. My mother looks forward for her angel everyday. It sure makes the family's life easier knowing our mother is taken such good care of. Grandmother Luv
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About Right at Home South Central Michigan

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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