Visiting Angels - Bangor, ME

Verified

Donald M_32

I do not see her daily, but she does keep my house clean for my company to visit. Visiting Angels has quality caregivers who provide the efficient care I need.

Tibine S

It made it a lot nicer. The women who have come so far have been pleasant.

Dr. Kristina N

The care they have given me has allowed me to stay in my home and age, which I appreciate. I would like to see them improve their pricing rates. They are starting to price themselves out of range of middle-class customers. The price has gone up and I understand why, but I can't afford as much care.

Provider Response

Lawrence W_4

They have made my experience positive by doing everything we ask. I like how they are polite and do a good job for me.

Melodie B

I am able to work and know my father is well cared for. They take good care of my father.

Anonymous_7598

The services helped me the most with general housekeeping and personal care. I liked that the agency was able to fulfill my requests quickly and they staff they sent were helpful.

Rose D_2

They provided companionship. They were competent.

Anonymous_7602

I am very pleased with the service that visiting angels provides my mother. I have recommended them already.

Harry and Barbara E

They cook, they clean, whatever they do helps us. We're very limited on what we can do. I like everything about them and they're very friendly.

Paul M_35

They have been consistent with daily activities and making sure meals are available. They have worked well with me and Gary to adjust things as needed.

Norma M_2

It's necessary. They help with my daily activities. I like their quality and flexibility.

Provider Response

Anonymous_7583

It is very encouraging to have these things done for me. A little more attuned to detail so that things get done thoroughly, I haven't seen that kind of approach of a deep clean.

Mary A_82

I receive very good services from them when they come over. They have helped me by being very flexible with me, and they are very easy to work with. I like that they are always on time, and they are very personable.

Louis H_7

I like that they were dependable. They had a lot of different caregivers.

Alden S

There are things that are painful for me to do, so the aide does it all for me. The aide that I have has been great.

Anonymous_5496

I have always been able to get very good people for help. They are a good company and they try to cover shifts when anyone needs them.

Sharon P_19

They need to be more consistent with the caregivers, he has dementia and consistency would help. They are prompt, caring, intelligent.

Gail H_13

I like that they are very willing to help. I like their friendliness.

Mary Ann & Joe L

My husband and I both struggle. They help us both with what we need. I have had great caregivers.

Charlene B_1

She looks forward to seeing her provider every day. I'd recommend them because we've been very happy with the quality of their staff and their availability.

Sue L_2

They have helped the most by providing care for her, so my sisters and I don't have to worry about it. It also helps because we don't all live close to her. I like that they take care of any substitutes, and they have hired terrific people for my mother, and they provide training for fill-ins. The angels have a wonderful attitude.

Dennis K_2

It has been a positive experience because communication is good and have tried to keep consistency in the staffing. I would recommend them because the local branch is attentive.

Donald M_19

They do things we need to be done. They're on time, they work very fast, and they do good work. The ones that we have good personalities.

Lynne C_2

They have helped the most with assistance with showering. I like that they have excellent communication about who is coming and what time.

Sheila M_12

The agency helps me with the house. I like the agency because they give me very good help.

Linda V_8

It is good to know. I like that they provide companionship even if she doesn't want it. I like that they write down what they do and her mood.

Anonymous_7160

They take me back and forth to my visit my wife. They're always on time and very efficient.

Donald "Don" B_1

I like that they do my laundry for me. They are very nice people.

Anonymous_6452

They have given me personal time. I like the staff and the aides.

Gary M_20

They help me get some normalcy back. They are nice and professional.

Inverno D

It has been a positive experience because of the personalities of the caregivers that are coming. I would recommend them because they are so kind and efficient.

Paul G_24

I need to have somebody here with me. I like that everybody is always nice and calm.

Kevin B_17

Without them, mom would not be able to live on her own. They are very compassionate.

Michelle K_8

My dad feels comfortable. It is good for me being out of state. It is a consistent caregiver and online portal for the family.

Charles B_22

The caregivers have helped the client the most by talking to him and entertaining him. They help me take care of him. I like that the girls that come in are wonderful. They're really good with my husband. He loves to have them come and they do their job.

Provider Response

Patricia F_21

My ankle and leg are feeling much better. I like that they are always on time.

Barbara N_14

They take really good care of my mom and make sure she takes her medications. I like not having to worry about my mom.

Barbara B_26

The services are very helpful, and I think Terry likes to be able to go places. It's nice for him to be able to go out. They are pretty flexible. There are times we have to reschedule and they work around that.

Wayne E_1

They've been so kind to him. I like their thoughtfulness.

Linda S_51

I love our current caregiver; she does whatever I ask or sees I need help with. If they could have better ways to send a message to them, that would be great. It's hard to get in touch with them sometimes when the call center is in a different state. I know why they do not want us to call the caregivers directly, but we need to be able to get a hold of someone.

Judy N_9

It is a comfort to know that she is well cared for and that she likes the people she is with. I don't have to worry about it. Communication is really great, especially with the scheduler. Whenever there is a call out, they are kind and compassionate and they get along well with my aunt. They chose a good team that gets along well.

Georgina M

It definitely made my life easier. I like that they were very prompt in all my communication with them from the start.

Anonymous_6831

They could have better consistency of staff. We've been using them for two years, they are consistent.

Mark C_12

They always respond to our needs and are very kind and courteous. They match the workers with everything well.

Ellen H_15

The help in doing what I need to get done. They do good work.

Dorothy P_25

It is helpful to us because there is someone there at suppertime. It was hard for us to go in twice a day before. She is doing an outstanding job. My mother-in-law looks forward to seeing her every day.

Mary L_65

He has enjoyed their visits. He always has a good time when they are here. I can go out when they are here. They are both wonderful people. They are very genuine people. They come across as real and honest.

Marcy S_3

It gave me a break, and it allowed me to know that my dad was cared for. The caregiver cared about father.

Jim M_41

Our caregiver goes above and beyond. She is there all the time. I like that the caregiver always goes above and beyond.

Terry a

It was positive. They're not always staffed well. There were a lot of missed dates and there was a lot of inconsistency with who the caregiver was.

John P_52

They do my laundry. They are too expensive. That is all.

Bruce M_5

They dress her and make sure that she's clean. They will take her to restaurants to eat. I like the people that they hire.

Ed D_2

They were there to take care of her. They were very responsive.

Keith S_4

They need to communicate the names of future caregivers visiting. They deliver quality services.

Peggy T_4

We would get absolutely nothing done if they didn't come - my sister requires someone watching her. I like that they do a good job with my sister. For the most part they are reliable and if someone calls out they usually can cover the shift.

Ann C_19

They can make my life easier by making things not so pricey. I like that the people they send all have been excellent.

Sandra D_22

She does anything I ask her to. She cleaned up my deck. Furthermore, she cleaned my refrigerator and removed expired items. I told them that my caregiver is always happy and always knows how to smile and knows how to clean and comes to my house and goes right into my bedroom and stripes the bed and goes one room to the next.

Helen D_5

They help him with all activities of daily living. I like that they're very responsive and all of their staff is great.

Tsutomu O

They help the most by taking the load off of us. I would tell a friend that they are very reliable.

Ronald K_8

It is a big help. They have been able to do stuff that I couldn't do for my parents. I like the demeanor and patience of the staff in assisting my parents.

Sylvia M

They keep me informed on everything. I like that they investigate the background of their workers.

Linda H_31

They were attentive to what was going on. They gave great customer service. The caregivers were very caring. They made my life easier.

Jim D_19

I am able to get some sleep because they help with care for my father in the evenings. They are very understanding of my father's condition and are very attentive to him.

Kirk W_2

They were on short notice and they were willing to help when I needed them the most. I was nervous about leaving my dad and they squeezed me in. They made sure he got help on the weekends. I'm very happy with them. They only worked for us for a short time, but they were extremely helpful.

Hugh R_2

It gives me peace of mind to know they're there. My parents may not know they're being helped. I like that they seem to genuinely care. This is the second time we've hired them. They care for the individuals' needs. They're not pushy about marketing themselves. They respond to any requests for help, changing schedules, etc. They've been accommodating with a challenging schedule. They have quality people.

Diana H_9

They help us the most by preparing meals. I would tell a friend that Visiting Angels are friendly and capable.

Jeremy D_1

My mom likes seeing new people so it is good to have different faces in. It really helps with my mother. She enjoys it.

Shirley J_6

They were very helpful. I liked that they were there when they said they would be.

Anonymous_5848

I was surprised to realize that when she cleans my house, I have all this time free, so I have accomplished many things because of that. I like that they are very well organized. The people that I have seen and worked with are people who actually love their jobs and are in it to help people.

Wendy H_1

They called my dad and read over the phone. I have worked with them for a couple of years and they hired people who are interested in helping.

Tom P_6

The caregivers helped the client prepare her meals. The agency's personnel were very kind and professional.

Robin W_6

They have helped us by giving us security and peace of mind. They could communicate more directly with families.

Wayne M_9

They are doing the jobs that I can't do. Most of the girls are on the ball and get the house cleaned. Some ditched an appointment.

Tina P_3

They are consistent and on time. They are always on time and reliable, they're very helpful.

Melissa P_2

They help me do everyday things and help me to go places. Visiting Angels is always willing to help. It is an outstanding service that has met all of my needs. I have never had a problem with them ever.

Kathleen Z

They provided more company and general companionship. They were professional and responsive.

Sheila G_2

They have helped the most by keeping him independent. I like the accountability. They hold everyone accountable.

Kelly F_3

They stayed with my mom so we could have rest and time off. I like that they were responsive and quick to get back.

John N_15

I liked that we had a consistent caregiver. They were very good. We loved Jessie. She did a great job.

Brenda L_13

It helps give me a chance to get out. I like that they were very quick to get someone for my mother.

Sharon G_2

They helped me the most by the support and the care they gave to Charles. I like how they are very responsive to scheduling needs, and the staff was caring and fabulous, as well as very dedicated.

Anonymous_4605

It was aggravating. But, I was also able to leave the house, so there was a benefit to it. Some of the aides were of poor quality. They could hire people with more experience.

Michelle J_4

They are dependable and always show up on time. The staff is very good, however they could improve their ability to help a client who has Covid.

Connie M_8

They make life easier by caring for my dad. They are very reliable.

Pauline B_6

They help me in any way I am able, and some days I am not smart like other days. I like them because they are well-educated They would be willing to help and could help me feel better, and I like to go on a walk with them and willing to accept them.

Laura B_27

My washer and dryer are down in the basement, so they take care of my laundry because of my injury. I would recommend them because they provide consistently good care.

Lois S_9

They are needed and I get taken care of. They are cooperative and pleasant.

Lynn W_7

They make it so I am able to participate in the everyday activities as long as I can. They are really good at working with me, we work together.

Judy P_18

It helps me a lot to have them there, having someone to check on the client and making sure medication is taken. They have been dependable, they are very friendly, they work well with the client.

Anonymous_5034

The intake process was very thorough. They are a personalized service.

Alvin "

We've got Sarah who is super! She helps Pat out with her dementia. I don't think they can improve on anything else. The pandemic caused a lot of problems. Sometimes when you called you couldn't get anybody in the office. But most of the problems weren't their fault.

June C_8

They cook for him since I can't. They are very cordial and they attend to all my husband's needs.

Katie K_1

I know that my mother is safe. The company stays in contact with us.

Wilfred L

It's been beneficial. She's been well satisfied. The individuals vary that they send out. We don't have any real complaints, but certain individuals could do different things.

Maria L_5

They have helped by insuring that my father can still reside in his home. I like that their management is very responsive.

Lorraine L_4

They made sure to give her a good caregiver. I like that they were easy to work with.

Susan K_16

It gives me a break, since he lives with me. I like that the caregivers are reliable and good at their job.

Anonymous_4586

They can have more coverage. I would have left them in their home if I could have gotten in home 24 hour care. They could not do that. It would be nice if they had more hours available.

Richard K_16

They have gone above and beyond my expectations. They are very genuine and helpful.

Helen D_4

They have provided help with daily tasks. I would tell a friend that they are excellent and compassionate.

Tory A

They gave me peace of mind. I like that they were emphatic and trustworthy. They went above what they need to do.

Patrick J_1

It gave me a peace of mind, knowing someone was checking on my beloved. They work with finding the right fit. We were pleased with the care she received. It's an excellent company to work with, but you have to be engaged with them as well.

Walter M_8

They helped her to get stronger and better. I like that they are reliable and prompt.

Heidi H

They send good caregivers to help out with my dad all day. They are very caring and they provide good caregivers.

Catherine D_9

For me, I get time away from taking care o her 24/7. I can spend time with my husband. She cannot communicate well but I think she enjoys the care and company. They were really helpful and came right over and helped us get set up.

Ken V

We were very pleased. I didn't have to give my wife a bath. I thought it was outstanding.

Ralph C_6

They do my shopping for me. They could have better timing.

Janice B_13

The workers when they are there seem to be working well with my mother. It was a little difficult, it was a big transition for my mother, so I am sure it took a few visits with the aides to get her to the point to where she was comfortable with them, but it seems to be going well. They get her ready for bed. They are there from 5 to 7 every day. Staffing has been short and I was hiring someone for seven days or seven evenings a week and they have not always had staff to cover seven evenings a week. Someone would call in or was not always available and that was frustrating.

Ellen H_1

Without the agency, Charlene would be lonely. I like that they were always good about my concerns and followed up when they said that they would.

Janet M_14

They take overall care with the grocery shopping and dressing. My parents like them because of their overall care and consistency. They don't have random people coming in.

Art A_1

There was others that we tried but they did not call. Everything about this agency was good. Everything was great. They were good from the go. They put in extra effort.

Erica A_1

If she wasn't there my mother could not live in her home. Even though it's just once a week it makes a difference. Her caregiver is wonderful, especially with us being so far away. They do grocery shopping and a take her to appointments. Those are just added benefits to a service that is really invaluable because we aren't there and she can't grocery shop.

Harold H_6

They were there doing their job and it gave us a break from the care. We have been very pleased with what they have been able to do.

Roxanne M_1

They are friendly and talk to you like you are person. I like that they come in three hours blocks.

Hugh R_1

They were really good at communicating with me. They were good at including my father in the plan because my mother took care of him. I found that they were very thorough in the description of the services. It was extremely helpful and accurate. I thought the value was excellent.

Andy J_1

The companionship and safety they give us great. It extends beyond just Janice, but it allows us to go to work. The staffing is great, and they are good with communication about working with us on staffing.

Robert L_21

The caregiver makes things very easy for us. I am crazy about the caregiver we have.

Anonymous_3945

They were very helpful. We used them for quite awhile with my dad, they do a good job of matching caregivers with clients.

Bill B_17

They have taken over care for my mother which is kind of a big deal so I do not have to be there during the day. They have done a pretty good job and they have done everything they said they are going to do. The staffing has been really good.

Rachel D_3

I'm blind and I fall sometimes if I'm not careful to it is nice to have one of the girls to come and be with me. I have recommended the company because their caregivers are very good. They always show up.

Lynette P

They are here to be a companion for him and help in any way so that I can go run errands and do the things that I need to. They have always worked very well with my husband's needs and their aides are top-notch.

Vicki W

She enjoys their visits. They give her personal attention. They give great care and communication.

Bebe K

They have been very helpful. They helped the most by being available. I liked the people that I dealt with, both of them.

Pat R_6

She helps me with my personal care. They do a very good job about matching up the caregivers to the clients.

Leah J

They would take her on errands when needed. It seemed like some of the workers were not consistent. We went through so many. A lot of them were young and did not know how to clean. She also said that one was not a good driver.

Sue B_9

They provided companionship, housekeeping, and helped with showering. Because it's easy to make a change in the care.

Jeff D_5

I know that my mom has companionship and they give her full attention. I like they are easy to deal with.

Charles (_1

It was very helpful to have them. My mom and dad are both in the same building and my dad can't feed her so they help. If we run into an issue like someone can't make it they take care of it.

Sue T_3

I like the flexibility with their hours and that they were able to work with my hours. I like the caregivers we have had. They fit in very well with our family.

Elizabeth "Liz" B

They do almost everything for me, I broke both wrists, so they do a lot for me. I have really liked everything so far, they are very trustworthy, caring, and compatible.

Veronica W_2

She appears to be taking her medications on a regular basis and is now healthier. I like the people that I've met and I thought they were very professional, organized, and communicated well.

Loretta B_1

I would like to have them more often but I can't afford it. They're easy to work with and have been accommodating when I need to change my schedule.

Cindy H_9

The services kept my dad going, he was getting very depressed but when they came, it was like his lifeline. It gave my dad something to look forward to.

Linda C_21

It's another set of eyes so I don't have to rely on my aunt to report or do things for my loved one. It keeps me from having to bathe her. They are very specific and careful about the angels that visit. I like the page online where I can check how things are going. I can send my caregiver notes and she transports my loved one.

Robert B_40

They are great. They have taken care of everything and are good at problem solving.

Beverly B_11

It gives me a break to tend to the things that I need to do. They can always adapt to whatever I need them to do. Everyone is very nice and always willing to change things when I need them to.

Anja R

I really like Visiting Angels compared to other agencies. Most of our caregivers are very good. They do whatever we ask; however, not a lot of care is being provided for my father. There are there for his safety. He can be difficult, but I hope they would take more initiative in being interactive with him. They show up on time. Between my grandmother and my father, we've had so many under performing agencies. They are really an above average home care agency.

Minnie R_1

I wish that he was still here and they were still with him. They were well trained, which was good for my husband. They were very pleasant and easy to work with.

Jeanne M_4

He likes the caregivers that come. They always do what I ask them to. It is so nice for them to take care of him the way that they do. I always recommend them.

Michele G_3

They've made a world of difference for my father, and he always enjoys having his caregivers coming in. I've already recommended this agency to others, and they have made a big impact on my father's life. Also, the three caregivers that they've sent my father have been amazing.

Paul F_8

The quality and training of the caregivers is very solid. We have been extremely happy with the services that we have been given. I like how they are extremely responsive if you have any problems or issues. Their administration is very good.

Joshua J_1

They helped the most with cleaning and allowing him to stay home as long as possible. They were very caring and responsive. I know it was very difficult work, and they were flexible.

Ronald F_1

They clean my house. When my wife passed away, I didn't do any vacuuming and dusting. They are very prompt, and she does everything. She does extra stuff if I ask her to.

Kelly K_5

The provider has helped me because I do not have to worry about my mom. It also gives my mom someone to interact with. I like that the agency is very quick to answer you. They respond within minutes whenever I call. They are pleasant people.

Anonymous_2937

They make my life easier just by being there. The person they sent us is excellent.

Betsy B_7

I like that I don't have to worry about my mother while I'm at work because of the services. I'd like better communication when new people are going to be coming in, and when they change the schedule.

Sally B_4

Some of the girls are excellent, but others just average. I would say that some people are just more likely to tap into my loved one not being a talkative person and that she doesn't want someone that talks to much. The girls that have been with her for a long time are able to notice that. I find that the caregivers are very open and don't send someone just to fill the slot. They try to keep my loved one happy with the caregivers that she prefers. That wasn't something that I was able to find with the other companies that I tried. I think they have been wonderful, and I am glad I tapped into the services.

Jeff H_3

They do physical therapy every morning, and do exercises in the afternoon. In between, She reads, so their commitment to my recovery has been wonderful. They have the personal touch of local people and the infrastructure of a big, nationwide company.

Mark H_6

They bring her shopping and to her doctor appointments. I like the personal service. They assign one person to my mom, and they have developed a relationship.

Brenda M_1

The workers are considerate and caring. I couldn't do anything else if they weren't there watching my father. We have had no issues with them. The only improvement they could make is lowering the prices.

William (_1

They are reliable, and I can schedule them efficiently. I like the quality of the people that show up to the work. I have had good experiences with the people who come.

Kathy C_1

They are able to help with daily activities and provide companionship. They are able to pick up around the house, and that helps me. They are always willing to help if you are in a pinch. They are able to find someone last minute. They are flexible and able to cater to the individual.

Donna A

They have been a huge help. I am at ease, when I can leave my husband for a bit, knowing that he is taken care of. I like the care and dedication. They are well trained.

Ellen Jane S

It's all been helpful. They've helped me get to a doctor appointment. Their questions to the doctors were wonderful. I like the people that have come to take care of me. They've been caring and professional.

Bob O

It makes a big impact because he is turning 91, and he needs the extra help. The staff they have has been phenomenal for us.

Priscilla B

They wouldn't be able to do it without Visiting Angels. They learn quickly what my loved ones need, and they do it without needing to be instructed. They are an understanding and good company.

Dallas E

They have shown kindness, punctuality, and most of them are very pleasant. The charges get unreal.

Sharon G_3

It makes my daily life much more relaxed so I don't have to worry that my mother is by herself. They are very responsive and kind. The workers are well trained.

Cheryl C_3

It had a good impact. They were able to help give my dad a bath, get him up into his wheelchair, and get him ready for the day. They motivated him. They took very good care of my dad. The staff is very friendly and willing to help patients get what they need.

Antoinette A

They helped me with bathing and some cooking and housework. They are awesome. Some of them went above and beyond and did extra work they didn't have to.

Mary C_43

It was three mornings a week that I didn't have to worry about my mother because I knew someone was going in to help her. The people are just extraordinarily nice and kind. They're easy to work with.

Jim E_2

They are helping me and my mother tremendously just by giving my mother entertainment and getting her out of the house. They show up and the caregivers have a lot of energy. They are very helpful.

Beverly M_2

My loved one has Alzheimer's. They have been most helpful by letting me know about her situation. I like that they are upfront and willing to talk to the caregiver.

Glenn P_1

They were able to check on her to make sure she was okay. The situation was out of their control, so there really is nothing they could have done.

Chris M_5

They helped me by freeing up my time. I appreciated that they were prompt and they were polite.

Alicia M_3

I had peace of mind while they were there so I could go to work. They did what they said they were going to do.

Jack E

She has diabetes and it takes a burden off of us as her family. They're able to get her out of bed so we can go eat breakfast. They help her a lot, which takes a load off of me. They're good people and we enjoy having them here.

Charlene V

It gives me peace of mind knowing that my parents are being cared for while I'm out working. I like the quality of care and their care providers.

Dewey M_2

They communicated with me very well. They were very responsive to any of my communications with them. They got me out of a very difficult situation.

Jane M_3

It makes all the difference in the world. I had an emergency, and within two hours, they and someone at my home and stayed here for five days. They have been extremely helpful to me, and they are all very kind and compassionate.

Donald H

Visiting Angels came on the weekends. When the help at the nursing home switched over, they were able to keep consistency in her life, so it was excellent. They were very responsive. The woman that was there most of the time made great connections with Hope, and what they promised us did occur.

Roger D

They are efficient, and they get things done. They are courteous and thorough.

William N_5

They were able to let her live her final days with dignity, and that was important to her. I liked the quality of the people that were providing the service onsite.

Marie D

I think that they could find a way to get the hygiene that he needs. They try but it could be better. I like how they are very kind to my loved one, I can count on them to show up, and they are consistent.

Kathleen W_2

They've allowed my father to life independently or at home. Without this care, he would be in a nursing home. All of the care workers are very kind and caring.

Leroy G

I don't have to worry about falling. They have caught me a couple of times and they keep me pretty steady and make sure that I am always using my walker. I like the caregiver that I have. They are very good and take very good care of me. They do everything that they need to do and more.

Holly H

They help me the most with overnight care. They're very flexible and professional.

Vivian M_1

The caregivers are making my mother incredibly comfortable as she nears the end of her life. I like everything about the service. I'm amazed. I've had many caregivers from this company, younger and older, and I can't say enough about how amazing they are.

Lisa N_1

They provide a peace of mind that I know my loved one is being looked over. I would say that they are professional and reliable.

Ann B_1

They do everything I ask them to do, so there's no problem with that at all. They are dependable and professional.

William D_3

They did everything I asked them to do. They're very caring and positive.

Cindy B_1

It gives me peace of mind knowing that my loved one is being watched at night. They monitor her pain and makes sure she is okay. I would tell someone that they do overnight shifts because a lot of places don't do that.

David "Dave" W_1

He took me places that a lot of people wouldn't want to go. We went fishing and into the woods. We did things that I liked doing. He was a wonderful man. It was excellent. I have no problems. It was first-rate, and I would use them again.

Rex G

It's nice to know someone is looking out for her in the morning and afternoon. Anything that might go wrong, they take care of. With the exception of one or two, their folks are right there to do anything that we want done. They're not intrusive, so it works out really well.

Larry W

The caregiver helps her with exercising and bathing. They are on top of everything, the owner of the company is involved, and they pay attention.

Karen F_6