BrightStar Care Olathe / Overland Park

Offers Home Care

36 Reviews
Call (800) 973-1841
BrightStar Care Olathe / Overland Park (800) 973-1841
PocHcp cert

Reviews of BrightStar Care Olathe / Overland Park

36 Reviews Write a review

Home Care Reviews for BrightStar Care Olathe / Overland Park

August 21, 2019

By Elizabeth "Betty" S_1

I am a current client of this provider

I like that they are dependable. They were friendly, capable, and respectful.

July 10, 2019

By Anonymous_2179

I am a past client of this provider

The helpers were nice people, but they weren't dependable. They were doing med reminders, and they missed them 11 times, so we decided it was time to make a change. They weren't dependable and never called back.

July 10, 2019

By Frances T

I am a current client of this provider

They are able to take care of my parents. I like the convenience.

May 22, 2019

By William N_4

I am a current client of this provider

There is really no impact. I am not that ill. Everything seems to work fine. I do not have any problems with them or any questions.

April 11, 2019

By Victor E_1

I am a current client of this provider

It is very much needed. They are very helpful. They help him with anything. They are very professional, even more then other companies.

April 08, 2019

By Marlys T

I am a current client of this provider

The lady that I had was very, very fine. I like that they were on time.

March 19, 2019

By Michael C_15

I am a past client of this provider

My dad is a picky person. They continued to provide someone until we found a good fit. They provided a good person for my dad.

March 14, 2019

By Bonnie G_3

I am a current client of this provider

At the time, it was quite easy, but now I'm trying to figure out what to do next. The only problem we had was one of the caregivers was under the impression that the only thing she was to take care of was the patient and didn't want to do any other work. I think that has been taken care of because we told BrightStar Care about it.

March 11, 2019

By Selma L

I am a past client of this provider

They have helped us the most because they are organized. I like the time and passion for the client that they have.

March 07, 2019

By TVL- Mary P

I am a current client of this provider

We're old-timers and we couldn't do it without them. We really depend on the NA's that come in and help us with the hygiene. We're very pleased because they are punctual and the caregivers are very congenial.

February 26, 2019

By Carson S

I am a past client of this provider

The service was helpful. Some caregivers were definitely helpful and helped me with my other kids as well as with minimal house cleaning. I had one caregiver that even organized my pantry for me. There were others that needed more direction. I would like to see more training. My son had a hoyer lift, and no one that came to see us was really familiar with the lift. The caregivers need to be able to do that. Some caregivers were good at asking about what else they could do to help me. I don't know what the cell phone policy is, but they were on their cell phones a lot, probably more than they should have been.

February 20, 2019

By TVL- Harold P

I am a current client of this provider

The caregivers show up on time and are consistent. They email me the invoices which makes things a lot easier.

February 15, 2019

By VAMC- David H

I am a current client of this provider

I have them come to give me a bath twice a week. They don't have very much of an impact on my daily life. They send people that aren't very good, and they don't have a good ability to talk to people, or they are too large to get down on the floor to put my compression socks on. They have a contract with the government and the VA. I'm glad they have that relationship with the VA. They need to improve the type of personnel they get to work for them.

January 16, 2019

By Candy G

I am a current client of this provider

By being here when they say they will, they make my life easier. Their service is very caring.

January 14, 2019

By William H_8

I am a current client of this provider

They help look after my loved one, which allows me to do other things. I'd like the agency to do a better job scheduling. I constantly have to go over everything with a brand new person.

December 14, 2018

By TVL- Harold F

I am a current client of this provider

They have helped with proving balance and exercising. They are on time when they say they will show up and they are patient.

December 08, 2018

By TVL- Marilyn B

I am a current client of this provider

They have helped me with getting into my wheelchair and getting around in it. They are kind. They just do everything they are supposed to do in a kind way.

November 07, 2018

By Kroger -_1

I am a current client of this provider

The provider has helped us by helping my husband. They have a positive reaction from every treatment that he has received. The attention to detail is great.

September 18, 2018

By Carmella G_1

I am a past client of this provider

They provided me with a peace of mind. They could communicate better. I never knew if anyone was going to show up.

August 17, 2018

By OCCM- Kenneth H

I am a past client of this provider

The services were only for a week, and it was difficult, but that was the way it was set up. We really liked the people that were sent to us and they were both excellent.

June 26, 2018

By Jocelyn J

I am a current client of this provider

The impact that the administration has is very negative, but my core staff is amazing. The in-home staff is willing to assist me with things, but they don't take over. They help me with my dog and go the extra mile. They are willing to take me to events last minute, even if it is inconvenient because they know it will be fun for me. The scheduling is very inconsistent. They are rude to me when I'm asking for clarification on things. My staff keeps quitting on me, and they have to find someone else that is a stranger. It makes me uncomfortable. The owner is very rude and constantly on vacation.

June 07, 2018

By Jean C

I am a current client of this provider

I'm a widow and live by myself. They provide companionship. They provide a service that is needed and they always show up on time.

May 21, 2018

By Charla J

I am a current client of this provider

When they do not show up, it is pretty serious to me. They do not show up for their shifts. On Saturday, they were supposed to be here at 8 in the morning, but they did not show up at all.

April 26, 2018

By Don E_2

I am a current client of this provider

I have found out that with BrightStar Care, nobody is above answering the phone. Everyone is there to me. The caregiver from BrightStar Care gets my husband to chat up a storm. He is going through a hard time right now, so that is very positive.

December 21, 2017

By Judi I

I am a current client of this provider

They are willing to do anything I ask and sometimes it is nice to have someone to sit and talk with me; other times it's nice to have someone who is up and around helping get things done. They have both kinds of caregivers and I appreciate having them even more when I have a super busy day. They are good. I've had home help before and I feel like BrightStar Care has come in and brought me back up and ready to go.

December 08, 2017

By Robert S_13

I am a current client of this provider

BrightStar Care is average. We are a little disappointed in the caregivers. The services do not help my life like I thought they would. BrightStar Care could improve the amount of time being spent with my wife.

November 10, 2017

By Estela C

I am a current client of this provider

I would recommend BrightStar Care because I like the caregivers that come to me. They are very professional and friendly. BrightStar Care can make my life easier by training their caregivers better.

September 19, 2017

By Lucille S_1

I am a past client of this provider

BrightStar Care was fine for what we needed. The service provided me with the knowledge that my loved one was safe so that I could run errands during the day.
See all Home Care reviews (36) See fewer reviews
Get Costs

About BrightStar Care Olathe / Overland Park

BrightStar Care Olathe / Overland Park is an in-home care provider serving Lenexa, Kansas and the surrounding area. BrightStar Care Olathe / Overland Park offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

Get Costs
Request Info

Request Info

BrightStar Care Olathe / Overland Park

  • By clicking "Request Info", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.