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Reviews of Caregivers
Home Health Reviews for Caregivers
July 01, 2017
I am a current client of this provider
Experienced nurses and therapists took great care of Dad. They did all the billing to Medicare and everyone made Dad feel special. These people know what they are diing.
September 02, 2016
Tried for three months to connect with Caregivers Regional Director of Marketing, even down to asking her a good time to talk and she still did not make time to connect. I did not know how to handle this because I have never dealt with a company that did not make time for a customer. We are new to area and needed care for my parents and this place was recommended, I would caution very highly utilizing this company as I called several times asking to speak to anyone that had the time for us without luck. I left a message for the Owner and it took her three days to get back to me and when she did she was so full of attitude. I did learn they lost a sizable contract that same day, but why take it out on a potential customer. Then I learned the nurses were not showing up to the facility through the end of their obligations. I would have to say they are in the wrong profession because nursing is about the patients not office politics. There are many other facilities with much higher integrity, so I just say do your homework before making a final choice.
March 25, 2015
I am a past client of this provider
I Was with this agency for a little over a year and within that time had numerous home health aids ; while some of the aids was pretty good; it became a bother for me and my husbsnd to continue to allow this agency to not care enough about us as clients to provide us with an aid whom we would or could became familiar enough for us to be comfortable with them.
Caregivers is a home health agency serving Indianapolis, Indiana and the surrounding area. Caregivers offers around-the-clock medical and non-medical care in the home.for more details on services and rates.
Services and Amenities of Caregivers
- Medicare Provider Number: 157230
- Ownership Type: Private
- Date Certified: 01/04/1992
Quality of Service
Timeliness of providing service98.3%
Taught patient or caregivers about their drugs99.8%
Checked patient's risk of falling99.8%
Checked patient for depression96%
Checked for flu vaccination93.2%
Checked for pneumonia shot90.8%
Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care98.9%
How often patients had less pain moving around69.7%
How often home health patients had to be admitted to the hospital19.7%
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted12.4%
How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalSame As Expected
How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalWorse Than Expected
Walking or moving around67.7%
Getting in and out of bed62.5%
Wounds/healing after an operation96.5%