Home Instead - Rockford, IL
929 S Alpine Rd, Rockford, IL 61108
(800) 558-0653
Verified Partner
4.2
(5 reviews)
Photos of Home Instead - Rockford, IL
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Reviews of Home Instead - Rockford, IL in Rockford, Illinois
4.2
(5 reviews)
Teri
1
|
January 13, 2024
Lesson Learned in Rockford area, Crystal Lake office: DO NOT give a deposit or sign their contract Without FIRST & FOREMOST MEETING “THEIR CHOICE OF CAREGIVER” and INCLUDE in the contract, the expected responsibilities for caregiver to perform daily w/ a Guarantee that person is physically-able to help the patient. We told initial representative, my mother wasn’t seeking nor wanting companion care. Yet she sat, interrupting a tv show w/ chatter about actors’ races, her neighbor’s race, showing her cat pictures, interrupting personal phone calls. She was not unkind, she was simply not qualified mentally or physically (“bad knees, injured shoulder”) to help my mother to the bathroom the first night and obviously would’ve been no help if she fell. I told her the first evening she arrived we would not be continuing her service and she had informed us she couldn’t leave because she didn’t have transportation. She had been driven to my mother’s home by the company rep who informed us she didn’t have a car of her own. $6300. Deposit $1340. Refund VERY EXPENSIVE MISTAKE
PennieH
5
|
August 18, 2021
Friendly, flexible and easy to work with. Was happy to find someone that could stay overnight while I work
Adult child of parent with dementia
5
|
April 26, 2018
They strive to provide consistency in caregiver coverage. Staff actually knows you & your needs.. Attentive scheduling without mistakes, very helpful in emergency or last minute needs of family. We mostly used them for overnight coverage . They employ caring & well trained caregivers who arrive consistently! They will log ADLs in your notebook as you request.
Donna
5
|
February 26, 2018
We have Home Instead coming in five days a week for my parents and that is keeping them home safely for right now. We went in for an appointment and then they came out and did an assessment. They were able to send a caregiver out the following week. She does meal preparations, does some errands for them, does light housekeeping, and helps my mom get a shower whenever she is agreeable to doing it. She comes five days a week, Monday through Friday, for two hours. Her schedule is from 11:00 to 1:00, during that lunch hour time. We've been using them for three months now. She really seems to have a great rapport with my parents, seems to genuinely care about them, and does the best she can for them. She goes beyond the call of duty to do things for them. She's a very caring individual.
Jennifer864141
5
|
January 19, 2017
We hired Home Instead, and so far, it's good. Everything has been to my liking. I would recommended this agency.
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Services and Amenities of Home Instead - Rockford, IL in Rockford, Illinois
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Rockford, IL in Rockford, Illinois
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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