Elite Care Management, Inc.
Offers Home Care and Home Health Agencies
Call (800) 973-1841
Reviews of Elite Care Management, Inc.
Home Care Reviews for Elite Care Management, Inc.
January 05, 2016
I am a past client of this provider
This agency and its healthcare workers are NOT recommended for experience or effort in providing quality home health care. This is NOT the journey you wish to take. Their primary focus and concern stands with checking business boxes and processing cases, rather than positively assisting and caring for the patients entrusted to them. Home visits are not properly documented; patient evaluations recorded by the therapist may be nonexistent to extremely incorrect, and unrealistic goals may be set by the health providers for the sake of setting goals – none of which benefit either the patient or the family. [Who knows if these goals are conjured for a different financial purpose or if they have a different hidden agenda that could be internally established and yet artificially accomplished in an effort to achieve their desired financial metrics or funding]. Agency coordination between multiple therapists is at best, non-existent, and creates an environment where critical information in your case is too easily lost and/or doctor’s directions are not followed. (READ: Danger to patient) Therapists at their own discretion decide to disregard doctor’s instructions without consulting or discussing with the doctor, and even more unfortunately, a patient’s well-being may be disregarded because it does not meet a therapists’ schedule. (READ: Even more danger to patient) Be prepared to spend more of your time managing ELITE, (perhaps more aptly named Second Rate), insisting on information, updates, and specific care instructions or follow-up, while the home healthcare workers do not even comply with established protocols or doctor’s orders to include scripts. This agency is not responsible, dependable or personal as it claims – it does not conduct itself professionally or responsibly, let alone ELITE and will not be the choice for someone you love!
December 13, 2013
I am a current client of this provider
Elite Care at Home provided me with a caregiver almost immediately. I have nurses 24/7. I’m comfortable with them. They’re skilled, professional, always caring and so friendly. Aside from that, their customer care and service is wonderful too. So far, so good. I don’t have any complaints. I would recommend them.
From Elite Care Management, Inc.
Services and Amenities of Elite Care Management, Inc.
- Medicare Provider Number: 148095
- Ownership Type: Private
- Date Certified: 09/11/2009
Quality of Service
Timeliness of providing service92.7%
Taught patient or caregivers about their drugs94.7%
Checked patient's risk of falling100%
Checked patient for depression89.5%
Checked for flu vaccination79.3%
Checked for pneumonia shot84.2%
How often patients had less pain moving around80.7%
How often home health patients had to be admitted to the hospital26.6%
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted13.9%
How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalNot Available
How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalNot Available
Walking or moving around68.4%
Getting in and out of bed50.3%