BrightStar Care Barrington / McHenry County

Offers Home Care

39 Reviews
Call (800) 973-1841
BrightStar Care Barrington / McHenry County (800) 973-1841
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Reviews of BrightStar Care Barrington / McHenry County

39 Reviews Write a review

Home Care Reviews for BrightStar Care Barrington / McHenry County

February 12, 2020

By Anonymous_3275

I am a current client of this provider

It makes it so I can get out and do things that need to be done. They will listen to me if I have problems.

January 16, 2020

By Leonard _1

I am a current client of this provider

My wife came down with a tender spot on her leg. They were able to send out a nurse right away. I didn't know that was a service they provided at the time. They have always been able to come up with a person when they call in sick. I've never had a bad caregiver.

January 13, 2020

By Shannon M_4

I am a past client of this provider

They make my loved one comfortable. I would tell a friend that they are very compassionate.

December 17, 2019

By Barbara E_1

I am a current client of this provider

My loved one can't do much, so they take complete care of her. They are very easy going and good to work with.

November 18, 2019

By Robert A_14

I am a past client of this provider

It helps. They have a couple of really good people visiting me. I like that they follow up with me.

November 14, 2019

By Anonymous_2826

I am a current client of this provider

They found someone to help my father so that I could go back to work. They are very attentive and the office staff has been great.

September 20, 2019

By Barara O

I am a past client of this provider

He had Parkinson's, so he was needy. They helped with him. He needed a lot of care. They also did some light housework, which was wonderful for me because I have arthritis in my back. They had pretty good staff.

August 07, 2019

By Jeneane Z

I am a current client of this provider

I don't have to worry about any of it. There have been a few situations where my mom has gotten in the way of things, but they called and got ahold of me first, which made me happy. They are very flexible and have good communication.

June 18, 2019

By Sue C_7

I am a past client of this provider

They relieved a lot of stress off of our family having someone here to take care of him. They got back to me very quickly and were able to provide the level of care that we needed in a very quick manner, which was very helpful.

April 18, 2019

By John D_13

I am a current client of this provider

My loved one is totally dependent on someone else. They give me a schedule, and I can't rely on it. I would like them to provide what they said they would provide. They said they would send a schedule every Thursday, and we haven't received it for the majority of the time. When we do get a schedule, they change it, and I can't rely on it.

April 11, 2019

By Valerie W_2

I am a past client of this provider

He is relying on them to do things instead of doing things for himself. He did feel more confident with someone in the house. I liked that they were very professional and communicated well. They kept us informed, if someone was not coming or who would be coming.

December 15, 2018

By Laura K_2

I am a current client of this provider

My mom doesn't need a lot of physical care, but she has a lot of mental defects. Having someone with her so I can leave the house has helped tremendously. They have delivered in what they said they would.

December 01, 2018

By Janice H_2

I am a current client of this provider

They've provided two caregivers that have met my daughter's needs, but they could improve communication, their business administration, and the way they handle invoices and payments. The administration and the lack of timing for invoices has been the most frustrating thing for me.

December 01, 2018

By Ija S_1

I am a current client of this provider

The CNA helps me the most because she comes in twice a week and takes me shopping. There is no end to the things she helps me with. I don't know how I've done it without her. The nurse and the CNA are very helpful. I can't believe how good the CNA is to me. She is absolutely wonderful.

November 28, 2018

By Anonymous_775

I am a current client of this provider

It provides a mental relief for us because we were worrying about my loved one's care, but the personnel isn't always the best. They are really awful to deal with when they get in the house.

November 20, 2018

By Sharon _3

I am a past client of this provider

I think they helped the most with being able to take care of my mom in the bed and moving her around. We had some of the caregivers that weren't aware of how bad my loved one's condition was, and they weren't prepared for it when they came.

October 23, 2018

By Cindy B_2

I am a current client of this provider

He has not fallen out of bed and his caregivers take good care of him. I would tell them that they care, they write everything down, and they call back.

September 20, 2018

By Diane _2

I am a past client of this provider

My husband was dying and I couldn't leave the house and couldn't be left alone. I was able to get out and know that he was safe. They were all competent and friendly. They just all seemed very compassionate and they sympathized with my situation.

August 22, 2018

By Amy A

I am a current client of this provider

They are very helpful, depending on the caregiver. I have switched to one caregiver. She has stepped in and she is helpful and comfortable. She acts as my hands. The owner's ability to empathize and be compassionate is amazing.

August 07, 2018

By Nancy B

I am a current client of this provider

They have helped her the most by making sure she is safe and transitioning to more independent activities. I like the service they offer, the communication, and that they have great staff.

June 05, 2018

By Alex S

I am a current client of this provider

They could increase communication about schedules with their caregivers. There are another set of eyes to keep an eye on him. Their service seems to be a good fit for our situation. They have flexibility in the scheduling and timing for when we need a caregiver and when we don't.

May 02, 2018

By Sophia Z

I am a current client of this provider

The nurse comes and helps us. She is knowledgeable and helps us. She is very caring. He likes when the nurse comes in, and he is very open with her. He wishes they did not change people as much, but we do understand that cannot always happen. He is always asking if she is coming. He is always asking for the same person. He is a little confused.

May 02, 2018

By Delbert Lee C

I am a current client of this provider

They need to get rid of the scheduler because they don't call me when anything changes. They need to keep the same caregivers I have coming to me.

April 18, 2018

By Louis G_3

I am a current client of this provider

They're friendly, dependable, and affordable. They shower help and help him remember to take his pills.

April 10, 2018

By L.C. "Bud" S

I am a current client of this provider

They're truly interested in the care that they're giving. Ever since I first got involved with them, they've been very helpful.

March 06, 2018

By Elizabeth K

I am a past client of this provider

The caregivers were very nice, and they treated my father-in-law very well. It allowed us the freedom to go places. We had family visiting, and it gave us a chance to spend time with them.

February 21, 2018

By Nick H

I am a past client of this provider

BrightStar Care's quality depends on the caregiver. We haven't had a consistent caregiver. I had to be present every day due to the my family member's condition.

February 11, 2018

By lkruegerpno

I am a past client of this provider

Bright Star took care of my parents 10 hours a day for about 3 months when they could no longer live on their own but so very much wanted to stay in their home. The staff was caring and helpful from the first interview to the nursing concerns to daily care including taking them to doctors appointments and shopping. It allowed our family to have some peace of mind when we couldn't be there ourselves.

January 09, 2018

By Kenneth K

I am a current client of this provider

BrightStar Care has caregivers sent to me when I need them and run errands for me. My caregiver prepares meals and does whatever I ask of her.

October 23, 2017

By Harry S_2

I am a current client of this provider

I would tell others that BrightStar Care has been quiet good. The caregiver does several jobs for us while he is here. He fixes things for us as well.

October 04, 2017

By Elizabeth B_1

I am a current client of this provider

BrightStar Care is very kind to the client. BrightStar Care helps me when I needed someone so I could do other things.
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About BrightStar Care Barrington / McHenry County

BrightStar Care Barrington / McHenry County is an in-home care provider serving Crystal Lake, Illinois and the surrounding area. BrightStar Care Barrington / McHenry County offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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