We are so thankful for the assistance we received from the Right at Home agency during my Mom's last days with us. Care Coordinator KiKi quickly eased our worries and sent us caregivers who far exceeded our expectations. Tacara, Kim and Adrea were the best of the best. They were so caring and capable in providing the help needed in caring for my Mom at home 24/7. They arrived promptly, even sometimes early for their shifts. They became like family while they were here. We were never without help as KiKi managed the scheduling superbly. We highly recommend Right at Home services.
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Reviews of Right at Home Lake and Sumter Counties
Home Care Reviews for Right at Home Lake and Sumter Counties
August 30, 2020
I am a past client of this provider
August 24, 2020
I am a past client of this provider
The Right at Home caregivers provided round-the-clock care for a parent for a period of several weeks. They were good about arriving promptly and my interaction with the caregivers was very positive. The level of care that I witnessed was very good. At some point a vacuum cleaner disappeared from my parent's home during the period of care. Stealing a vacuum cleaner (and a rather old one at that) from a dying person is about as low on the totem pole, morally speaking, as one can get. On another occasion, someone tried using a broom to kill a bug and ended up severing a vertical blind in two. I do not believe it was any of the regular caregivers that did either of the above, let me be clear.
Provider Response
Thank you so much for taking the time to leave a positive review. We are grateful for the opportunity to provide care for your loved one when needed and hope you are finding comfort in the fond memories you shared. We are pleased to hear that our caregivers provided excellent care and you were satisfied with our services. If you would be so kind as to contact our office with details about your missing item, we are happy to look into that for you and replace your vacuum cleaner.
March 25, 2020
I am a past client of this provider
I'm extraordinarily grateful for the care Right at Home provided for my mom during her recent trip to visit friends in FL. Kiki was very helpful in matching my mom with reliable aids who made it possible for her to get out and socialize with friends! Due to the pandemic my mom's trip was cut short. With very short notice, Kiki and her team helped my mom get to the airport so she could travel home with a family member. This agency is quick to respond, reliable, and compassionate in their service delivery. Thank you!
February 26, 2020
I am a current client of this provider
We have been very happy with the care “Right at Home” has given my mother. They have done a great job providing excellent consistent coverage with caring staff.
February 12, 2020
I am a current client of this provider
Very pleased. She is gentle, kind, and does very well.
February 03, 2020
Other
On behalf of my father, I would like to let you know that the service Right at Home provided for my Dad and his family trying to care from him from 2 thousand miles away can only be described as Priceless. When things became more difficult to manage from afar, Kiki stepped up to the plate and found dad's angel- a perfect match for him and his personality. Tara gave us the ability to let Dad live out his remaining days with dignity. We cannot thank her enough.
January 13, 2020
I am a current client of this provider
I have been so pleased with Right At Home for the past year. And we are current Right at Home clients. On behalf of my mother, I am writing a review especially to say thank you for the increase in services that we’ve had to implement.
Due to the new scheduling, we have to say goodbye to Laura. Laura has been a delight and a joy. She is perpetually sunny. And she works so hard to keep the house clean. Which is not her main duty but instead of sitting around, she cleans! And keeps an eye on our mother. Thank you Laura! God bless you. You are an asset to Right At Home.
December 27, 2019
I am a past client of this provider
My husband recently had his fourth back surgery at Mayo Clinic. Our children gave us the service so I could get some rest at night in order to be his caregiver during the day. They began on the 10th day after surgery on a night shift (10-6am) for us. We had 4 different providers, all of whom were knowledgeable and skilled. They helped with his bath, got up with him during the night and even did some housework for me. First night folded laundry, sorted for recycling all my junk mail and old magazines, catalogs, etc., second night cleaned my floors and the third, four and fifth nights washed all of my very dusty glass wear and crystal in my kitchen. I had five nights of glorious sleep. Thank you. They arrived on time, was very pleasant to have in our home. Even though it was Christmas, they were delightful to be around and eager to serve. Beth called me a couple of times to check in. It was a blessing to have this service.
October 18, 2019
I am a current client of this provider
The office staff always works hard to accommodate our needs and find the right caregiver for us. No complaints!
October 18, 2019
I am a past client of this provider
Very loving and caring people, especially, Charmaine and Candy. They took care of my sister from the hurt! Thank you.
October 18, 2019
I am a current client of this provider
I like that they are honest. My caregivers will come, sit and talk with me, do whatever I need them to do. They are understanding and are nice to work with.
October 18, 2019
I am a current client of this provider
Kind, courteous and professional.
October 18, 2019
I am a current client of this provider
Right at Home is like family to me and my dad!
October 18, 2019
I am a current client of this provider
Right at Home caregivers are really good with my mom who has dementia. They will sit down with her and comfort her when we are not at home.
October 03, 2019
I am a current client of this provider
Beth has gone above and beyond to help my sister who is suffering a severe illness. We know that she will be on the right track and with the help of Right at Home and their staff, our family feels so much more confident about the future!
October 01, 2019
I am a current client of this provider
My husband's illness has been a challenge. He has always been a very active, independent person. Right at Home provided care givers who interacted with him yet gave him his space.
The care givers are responsible for making sure he takes his medicines on time, assisting him to the bathroom, they also assist with dressing, and prepares his lunch.
Each care giver has always been very dependable - arriving on time, and following specific instructions regarding medicines and schedules.
I appreciated the administration working with me on short notice and providing solutions to what I thought were unsolvable problems.
I would highly recommend Right at Home to my friends and family for their loved ones.
A very thankful wife
August 04, 2019
I am a past client of this provider
On July 18 and July 31 I had cataract surgery . I needed transportation and was provided by Right At Home. On July 18 the driver was Melissa and July 31 the driver was Andretta. both were very prompt and courteous. They were very pleasant people who seemed to really enjoy their jobs. If I ever need services again that you provide I would be happy to use Right At Home.
July 23, 2019
I am a current client of this provider
Right at Home has been a Godsend for me and my mother. I live four hours away and my mother wanted to stay in her home. Right at home has made that possible... They do everything for her, from taking her grocery shopping or out to lunch, or cleaning her house. Whatever she has needed them to do they have stepped up to the plate. It gives me peace of mind, knowing they are there and only a phone call away, if something goes wrong. It has allowed my mother to be as independent as possible and remain in her home. I work in the nursing home industry and have tried to place her in a home, but she refuses and says she wants to be in her own home. I understand that so this service has made this possible for her. I could never thank them enough for all they do for her, even on the days she's being difficult. They take her shopping, they prepare her meals, they clean her house and just offer her the companionship she needs, so she's not alone. They are even taking her to a Dr. appointment this week after noticing her blood pressure was high, even on her current medication. They called and made me aware of it and arranged a Dr. appointment for her. I just can't begin to thank them enough.
November 30, 2018
Other
Right at home has been a lifesaver!!! I live in another state and my Mom needed care. They have been there at every turn providing me with a caregiver for my Mom each time I needed one and at a moments notice. We started out a few days a week but then had to move to many more hours! Everyone they have sent over has been wonderful and caring. Living in another state, I don't know what I would have done without them. Kiki has been invaluable to me along with all the kind, caring compassionate caregivers she has sent out. It has been a huge relief and comfort to me. I can't stress enough what a comfort and relief they have been to me and my Mom. At first my Mom just needed rides to Physical Therapy and other errands because she broke her shoulder. They took her anywhere she needed to go. It turned into care for about 10 hours each day because she couldn't do things on her own. The staff always arrives on time (or a few minutes early). I've spoken to several of the caregivers myself and they have all been very sweet and offered to help my Mom do anything she needed! The agency has been extremely responsive to my requests. I couldn't imagine a better more responsive company. I'd give them 10 stars but this system limits me to 5!!! They can feel free to give out my information if anyone wants to speak with me directly.
November 27, 2018
I am a current client of this provider
Outstanding, compassionate, loving caregivers. When they are here, I can sit and relax.
August 21, 2018
I am a current client of this provider
Right at Home is exceptional. I feel our caregiver, Jill, is like a daughter since she treats us like parents. She is so attentive to our needs. It's hard to put into words. She never asks what we need to be done. She comes in and starts right to working. We love her. Thank you for your service. We truly appreciate you.
July 31, 2018
I am a current client of this provider
Everyone arrives on time. They are reliable. Great care all around!
July 31, 2018
I am a current client of this provider
Angela is just amazing! After she left I would find things that she did for me and my dad that I didn't even ask her to do!
July 31, 2018
I am a past client of this provider
My husband got great care from Daniele at Right at Home. She was excellent!
July 20, 2018
I am a current client of this provider
All of the girls are just so sweet and take excellent care of me. Angela watches over me and knows exactly what to do. If it weren't for my Right at Home caregivers after my back surgery, I would have ended up in a nursing home!
May 31, 2018
I am a current client of this provider
The office and caregivers have been fabulous to work with and our family in Florida is attended to and independent. Can't thank them enough for the peace of mind!
January 17, 2018
I am a current client of this provider
If it wasn't for my Right at Home caregiver, I wouldn't have a life! She shows up every day on time! Our caregiver interacts well with my husband; he adores her. She is compassionate, friendly and warm. The office staff is always very prompt when I need their help.
January 12, 2018
I am a current client of this provider
Right at Home has sent me the perfect caregiver. This service takes the weight off my shoulders. Linda takes care of me and my wife. She shows us she cares by showing empathy, not sympathy. She does not ask if she can do things. She just does them. I couldn't ask for any one better. Linda was the answer to my prayers.
May 23, 2017
I am a current client of this provider
There are not enough words to express our gratitude to Right at Home. The caregiver assigned to us, Linda, went far above and beyond. She was kind, patient, caring, and made my parents feel safe and comfortable. She was trustworthy, and professional. She had a lot of pride. She cleaned, went to the store. Amazing!
May 02, 2017
I am a current client of this provider
I cannot begin to tell you what a wonderful experience we have had working with right at home. It was pleasant from day one. We were just starting the process of seeking additional care for my 91 year old mother who has moderate dementia. We tried another company and they could not find a good fit. Right at Home found a perfect fit for my mother's needs We could not have asked for a more perfect match. They have been there for my mother for more than a year now. The office personnel know the client's needs are are able to make decisions about possible modifications to schedule, frequency, backup. It is simply a well run organization at every level
December 20, 2016
I am a current client of this provider
All of the ladies are wonderful! Everyone is just so nice. It is great to be able to leave and forget about everything because I know my husband is happy and in good hands!
December 17, 2016
I am a current client of this provider
Mom just loves Anna; we all do. Things are going really great.
December 15, 2016
I am a current client of this provider
Nyo does a great job giving my dad a shower and really is very nice. She's a great fit for the whole family.
December 08, 2016
I am a current client of this provider
I love the consistent care with Right at Home. Brenda always goes above and beyond. She keeps my husband's mind engaged and even brought games like cards and Yahtzee to play with him.
December 03, 2016
I am a current client of this provider
The best thing about Right at Home is that they really care about my mother. I couldn't leave if I didn't feel that way about her caregivers.
November 29, 2016
I am a current client of this provider
This is great! They just help so much and I don't even have to tell them what to do. They just see what needs done and do it.
September 27, 2016
I am a current client of this provider
Right at Home is always very professional, respectful, and they present well. They are very, very dependable. Shannon cares for me like I'm her mother. She has good ideas to improve my home. She's my eyes after my stroke. She always knows just what to do and never sits down. I've had several different companies. Right at Home is the best.
August 29, 2016
I am a current client of this provider
Earlier this morning your employee Sarah both picked me up at home and delivered me back after my cataract surgery. She was a most friendly and engaging young professional who represented your agency extremely well in the short time I spent with her. She put the best foot forward for Right at Home and should be recommended for her professionalism.
August 29, 2016
I am a current client of this provider
Just wanted to tell you once again how pleased we are to be working with you and your staff. We cannot say enough good things about the operation and care that is so consistently efficient and pleasant. It is so nice not to stress out anytime a caregiver is needed. Nancy and Alan, especially, have been God sends for us.
February 12, 2016
I am a past client of this provider
I am the primary caregiver for my mother, and when we need in home health care we contacted Right-at-Home for our needs. From the first visit to the last everyone at Right-at-Home were very caring and professional. The staff in the office took care of all our requests and always had the most friendly and helpful caregivers responding to my mothers needs. They made caring for my mother so much easier and we are very grateful for everything they did.
December 16, 2015
I am a past client of this provider
Jeanette was just what we needed. She gave us both the comfort of knowing we had help available if we needed it and she even did some light housekeeping which was just what we needed.
July 30, 2015
Other
Excellent care for my mom. Helped with everyday errands & chores. Gave our family peace of mind.
July 28, 2015
I am a current client of this provider
We hired Right at Home about two months ago for my mother. We have one caregiver, one day a week, and we have three different caregivers that come in. They are good. My mother likes them. The agency is very helpful.
May 15, 2015
I am a current client of this provider
I think I am getting good care from the CNAS from Right at Home. They do everything to please me. At this time I am happy with their service.
September 10, 2014
I am a past client of this provider
Right at Home has professional and friendly staff. My doctor recommended Right at Home after telling him about the issues we had with another company. Right at Home has been wonderful. We first needed help when my husband was weak after a surgery and the nurse aid helped my husband with getting around and personal care. They help me around the house with errands and housekeeping and cook a great meal for us.
September 04, 2014
I am a past client of this provider
My brother and I employed Right at Home to care for my Father. Neither of us live in Florida. The owners and office staff were courteous and professional. They were always available to meet our needs and answer our questions. What a blessing to have such a wonderful resource available to us. Our Dad and his fiancee where very happy with both of the caregivers who spent three mornings a week with them and also took them to any additional appointments they had. We definitely give Right at Home a 5 star rating!
September 01, 2014
I am a past client of this provider
Our provider for my Dad did an excellent job. She went above and beyond the normal care a provider gives to her clients.
May 12, 2014
I am a past client of this provider
Staff professionalism in Right at Home was excellent! Billing process was timely, efficient and computerized. Employees were flexible, pleasant, caring, respectful and very professional in conduct. Over all, it was a very positive experience for my mother and me.
About Right at Home Lake and Sumter Counties
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.
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