Better Healthcare Sunrise, FL

debtee9876

When my father became ill this past summer someone recommended that I call Visiting Nurse Service of Florida. Jay and Amy were extremely helpful and compassionate during my father’s illness. They sent very efficient and personable people out to help with the care of my father. It was very evident that the staff they sent out to assist us was highly trained, organized and absolutely devoted to making sure my father was comfortable and well taken care of. They went above and beyond the scope of their duties to make sure my father was content and happy. Jay and Amy were extremely kind and responded to all of our questions immediately. When we had an emergency situation arise Amy was able to send someone within an hour to help us out. With the help of Jay and Amy’s staff we were able to honor my father’s wishes of staying in his own home.

Veda3232

I can't thanks VNS of Florida enough! My mother had a stroke and she was being sent home with very short notice. I was in a panic, but a friend referred me to VNS and now I know why. They we're extremely professional and responsive to our families needs. I'm also in the medical field so I expect a certain level of care especially for my family. VNS did not let me down. I highly recommend them...

JoshF

When my father got sick and could no longer be alone I called Visiting Nurse Service of Florida. They were very professional and sent out the most lovely caregiver. This was very stressful because I live out of State. I highly recommend them!

VeeG

Better Healthcare has been caring for my mother for over a year now and I can't thank them enough for there help. The staff both inside their office and there nurses have been a pleasure to work with. I myself work full time and my aging mother had a stroke and needed someone with her at all times. The coordination provided by Better Healthcare was fantastic! The professionalism was something we don't see anymore. Furthermore they are always available for my questions or concerns, which I greatly appreciate. I highly recommend that if your loved-one needs care to call them, your worries will quickly go away.

Marion23

Better Healthcare had been wonderful. I had nothing to complain about. There were a couple of the evening girls were not as great as we would have liked but overall everything is terrific. They were dependable and provided great care. Jay worked very hard just to get the people for us. He did a good job. I would definitely use them again as soon as we have the funding we’re waiting for.

Marriane1

Better Healthcare is wonderful. Jay has a very good group of people in his organization to help us. He worked very hard for us. We have special needs, and he made sure we got the right people. I can’t say enough good things about Jay. He’s a rockstar!

Melanie1767

The idea of finding in-home care for my aging parents was a confusing and overwhelming to me because I do not live near them. After I spoke to Jay and Amy, I was immediately put at ease. They are the owners and they care about each and every person. The level of care they provided is professional and compassionate. I would not hesitate to recommend their service and I am so happy I found them to help care for my parents. I know we are in great hands with Better Healthcare.

onecrazysituation

We had tried another company and the consistency was absent, as were the caretakers skills. Once we found Better Healthcare, our wishes and comfort and skill level surpassed the others. We are truly grateful to have given this company the trust to take care of my beautiful Mother. The difference lies within communication and training of the Aides. If you are seeking assistance with a loved one during trying and desperate medical situations, this company takes a genuine interest in your needs.

Anonymous113127450

Better Healthcare is wonderful. They put everything together very quickly. They prepare some stuff in the morning and help me get out of bed, bathed and dressed, and get me in my chair. They take care of laundry, straighten up the room, and make my bed. They’re caring and nurturing. I do not have any complaints.

Caring103113550

We had Better Healthcare for six weeks seven hours a day. They were good. We didn't like the first one, so we got a second one, which we really liked. We were satisfied.

JennaP

Having to get a caregiver was a difficult decision for me because I am so young. Amy, however, reassured me, making the decision so much easier. She came to my home and explained how a caregiver would enhance my quality of life. I felt very comfortable with Amy after we talked for a while. She was extremely compassionate and diligent in finding the right caregiver for me and didn't stop until we found the perfect fit. I look forward to the days my caregiver comes as she has become a part of my family. I know if there is anything I need, I can call the office and speak to Amy, Jay or any other staff member at Better Healthcare and I will be taken care of right away and treated with respect and dignity. This was a life changing decision I am so happy and thankful I made! Thank you Better Healthcare for giving me my life back! ~ Jenna

Provider Response

purple42

I would highly recommend Better Healthcare. The level of service is top notch. They are providing my Dad with 24 hour in home care. My Dad, who is 90, had been living on his own and doing well - until he got very sick. He was able to go home, after a month in rehab. I called Better Healthcare and they provided 24 hour care the minute my Dad came home. The care takers are able to take my Dad to all his doctor appointments. The level of care they have provided for my Dad has given me the best piece of mind. I know that my Dad is in really good hands every day and they do everything for my Dad.

BScheinman

I am a Medical Social Worker in California who helps people hire caregivers in my state. My 89 year old mother in Florida had been very active until this past month when she fell ill and was in need of assistance at home after being hospitalized. Better Healthcare was recommended to me, and now I can see why. From my first phone call with Jay at Better Healthcare, my fears were put at ease and I knew my mother would be in good hands and very professional care. His knowledge and support was very reassuring to a daughter 3,000 miles from her elderly mother. My mother has now been cared for by a Better Healthcare caregiver for 8 days. To be honest, my mother had given up and was not able to handle her loss of independence. I believed we were going to lose her because of her resulting depression and failure to thrive. However, the change in my mother these last few days has been remarkable, which I entirely attribute to the patience, compassion, respect, and most of all exemplary care that the Better Healthcare provider has given her. The mixture of encouragement and comforting understanding made my mother feel she could get better. And more than anything, she felt safe again, no longer fearful in her residence, a fear that had overwhelmed her. My mother's daily visits to the emergency room in a panic stopped entirely. The caregiver made suggestions that have increased my mother's strength and confidence. And although my mother may never be fully independent again, she no longer resents this because she genuinely likes her caregiver so much. For me, so far away, it has been wonderful to have a partner in this caregiver who coordinates all of my mother's needs with me (so my mother can't fool either one of us!) and updates me with very crucial information. From my own professional perspective, I have never worked with an agency owner that is so accessible (Jay is always available!), a caregiver who is so excellent and caring at her job, and an agency that better demonstrates what healthcare should be about. I guess that is where they got their name from. It is not just a name, it is a fact. Thank You, Better Healthcare, from my whole family.

michaelj63

Jay and Amy of Better Healthcare bring a sincere, caring, personable & thorough approach to providing the care your loved one needs and you expect. Jay's experience allows him to assess your specific situation with your best interests at heart. I sleep better at night knowing my dad is very well cared for and should I have any quesitons, the answer is only a phone call away.

Penny9

I cannot say enough or express how grateful I am to have found Better Healthcare for the care of my dear parents. It has been an extremely dramatic experience but we had very professional and personable help from team "Jay and Amy".

RickCarl

I have been so pleased with the level of care this company provides my parents. This is the only nurse registry in the area that actually produces what they promise!!

Debra41

They sent me amazingly, wonderful people. Dad's comfort and care was their first priority. We were also working with another company, but there was a SNAFU and they wound up not sending anybody. I called Amy in a panic at Better Healthcare, and she sent someone out; within an hour, I had help. Anytime I had a question, they were immediately responded with an answer that I could understand. Even with insurance questions that really didn't pertain to them, they had so much knowledge that they were great to talk to. I found some ideas from them, too. We heard them from every day. We had 4-hour shifts, and they help moving my dad around. When the weather was nice, they would walk them in the wheelchair, bathing, going to the bathroom, dressing and getting them ready for bed, and putting him into bed. I would highly recommend them.

Provider Response

mardo6725

Better Health Care was very responsive to our immediate need for care givers for my parents. They were very clear in their requirements and expectations and were sensitive to our needs. Whenever we called, someone either took our call immediately or returned the call in a timely fashion. The care givers that we utilized were professional and demonstrated a caring nature. I would unequivocally recommend their services.

Jump joy

Awesome!!! I have used this agency a few times for my mother. All of the caregivers were compassionate, caring, always on time, and friendly. They called me just to let me know that mom was having a good day. Great communication with all of their staff!! I highly recommend this company!!

bdubner

I am a physician and I see aides working with clients everyday in the office. There are some interactions that are less than pleasant. When my brother, who was severely autistic with very limited communication skills, became suddenly ill and needed a caretaker, I was very concerned. The aide that we used through Better Healthcare was fantastic. She was on time, professional and warm and made my brother extremely comfortable. The staff at Better Healthcare was easy to work with and helped me in so many ways during this really painful time. I can't recommend them enough or thank them enough.

Arlene chicago

Better Healthcare is fantastic. I worked with another agency that was not responsive, and then threatened to report me to social services when I did not immediately agree to 24/7 services for my mother. I turned to Better Healthcare then and they are providing the 24/7 services. They oversee everything and are always available. When I call with a problem or question, they either have an answer or find one. They supervise the aides; when there is a problem, the find a better match. The aide we have now is wonderful. There was I continuity with the other agency. I highly recommend better home healthcare. Jay and Amy will ease the difficulties of caring for an elderly parent, especially from a distance.

Provider Response

CMDCPA

Better Healthcare nursing aides were professional with the care of my father battling cancer. They were attentive and made him very comfortable. We used four aides a week and each one of them was great. Thank you for helping us with this difficult time in our lives. Christine

Provider Response