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Concierge Care of Daytona Ormond Beach, FL

1452 North US Highway 1, Ormond Beach, FL 32174

(800) 558-0653 (Caring Family Advisor™)

4.57

(327 reviews)

Offers Home Care

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Concierge Care of Daytona
Concierge Care of Daytona
  • Top rated on Caring.com

Ormond Beach, Florida 32174


4.6

(327 reviews)


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Home Care

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South Daytona, Florida 32119



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Reviews of Concierge Care of Daytona in Ormond Beach, Florida

4.57

(327 reviews)

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Paul B_35

    4

    May 29, 2024

    I am a current client of this provider

    My caregiver has made a positive impact on me, she does her job and makes sure I am cared for. The agency has provided me with a quality caregiver.

    Lucy W_2

    4

    May 29, 2024

    I am a current client of this provider

    The caregivers help Ann with companionship and activities. Sometimes communication is difficult.

    Tina S_9

    5

    May 13, 2024

    I am a current client of this provider

    The client really enjoys when the caregivers come. They pay attention to his needs, they tell me when something is wrong, and they do what I ask them to do. I would recommend this agency because the caregivers they send are quality and very caring.

    Kathryn W_4

    5

    May 13, 2024

    I am a current client of this provider

    They found someone to deal with my mom. They are there and consistent.

    Pat P_9

    2

    April 29, 2024

    I am a current client of this provider

    They could prepare meals. They do not back up what they say they're going to do, and they sub-contract.

    Cynthia S_17

    4

    April 23, 2024

    I am a current client of this provider

    They help me with a shower or sponge bath. They help me with preparing food and cleaning. I have never tried any other company, but they seem to do a good job.

    Brent M

    5

    April 23, 2024

    I am a current client of this provider

    It seems to be working out fine. They take him places and prepare his meals. They are the ones that I am familiar with right now.

    Nancy B_65

    5

    April 9, 2024

    I am a current client of this provider

    When they are here I am able to go do things I need to take care of. When I need them they have someone available for me.

    Jean G_15

    5

    April 9, 2024

    I am a current client of this provider

    It is a relief to know that there is a decent intelligent person taking care of my mother. I like the quality of the caretakers.

    Renee A_4

    5

    April 9, 2024

    I am a current client of this provider

    They have made my experience positive by being available when needed. I like that they are very responsive, flexible, and willing to do anything within reason.

    Robert T_18

    5

    March 27, 2024

    I am a current client of this provider

    My father-in-law and I both lost my husband, his son, and it was very stressful for me. They have taken a lot of stress off of me. I love the communication. If a caregiver is not able to show up, they have a replacement caregiver in a half hour.

    Marilyn G_8

    4

    March 26, 2024

    I am a current client of this provider

    They could make my life easier by if I could be more mobile. I would recommend them because they are very consistent.

    Elinor P_2

    4

    March 22, 2024

    I am a current client of this provider

    They do a good job taking care of her. They missed an appointment last week.

    Leslie S_16

    5

    March 15, 2024

    I am a current client of this provider

    They try to solve any problems that come up. They listen to you.

    Anonymous_1710518109

    4

    March 15, 2024

    I am a current client of this provider

    They help us get to the bathroom. I would like lower prices.

    Lindsey M_1

    4

    March 12, 2024

    I am a current client of this provider

    The services give a peace of mind knowing someone is there with my mom. It provides companionship for my mom. The people that do the scheduling, there has been some conflict recently. There was no communication about the caregiver when my mom was released from the hospital.

    Gail H_15

    5

    February 27, 2024

    I am a current client of this provider

    They made my experience better with the comfort of care and reliability. They have reliable staff. They were always there on time.

    Susan L_39

    5

    February 20, 2024

    I am a current client of this provider

    They help with the day-to-day stuff. They have handled emergencies well. I like that they keep in touch.

    Suk Hui D

    5

    February 14, 2024

    I am a current client of this provider

    The services have helped me the most with the fact that they are able to help my wife with all her needs. I like the quality of the caregivers that the agency send to my house.

    Joanne M_17

    4

    February 9, 2024

    I am a current client of this provider

    The fact that they show up when they say they are has been very helpful. The caregivers are always on time. We tried a few caregivers and finally found one that we really like.

    Caroline K_3

    5

    January 27, 2024

    I am a current client of this provider

    The caretaker volunteers to do things above what is asked of her. Concierge Care has provided the dependable care that we need.

    Alberta G_1

    5

    January 23, 2024

    I am a current client of this provider

    The girls they send have been very reliable and helpful. They provide good care and there is no contract.

    Judy K_22

    5

    January 19, 2024

    I am a current client of this provider

    They are very helpful when they are here. It is nice to have them here, and they help me with whatever I need. I am by myself, and I don't know what I would do without them. I would recommend them because they do try to assign us with people who know a little about us. They ask us about our animals and that kind of thing. That is important to me.

    Catherine D_16

    5

    January 12, 2024

    I am a current client of this provider

    They have a good impact by providing quality caregivers. Generally, they are responsive when you need help.

    Margarette H

    4

    December 20, 2023

    I am a current client of this provider

    It's good and helps out quite a bit, and my wife has dementia, and she still knows who people are. They have been sending the same aide most of the time, and it's good that we have the same person time coming.

    Charlene B_4

    5

    December 20, 2023

    I am a current client of this provider

    They help her into the bathroom. They help with fixing her something to eat. They're very friendly and tell you exactly what to expect.

    Laura H_24

    5

    December 20, 2023

    I am a current client of this provider

    The caregivers help me with taking me to medical appointments. When I've called and needed something they've always provided it.

    Amy R_6

    5

    December 11, 2023

    I am a current client of this provider

    They have helped the most by keeping my mom occupied. One thing I like about the agency is everyone that they have sent is very nice.

    Barry C_5

    5

    December 11, 2023

    I am a current client of this provider

    We like the safety of the shower services. Everybody has been friendly, helpful and always assist with my issues.

    Monique C

    5

    November 29, 2023

    I am a current client of this provider

    The agency has made my experience positive because they have taken so much off of my plate. I would recommend them because they are very on top of everything, they answer my questions and take care of any concerns I have.

    Robert V_21

    5

    November 22, 2023

    I am a current client of this provider

    I love that she knew how to handle Alzheimer's. I like that they are flexible with our schedule.

    Patricia B_38

    5

    November 17, 2023

    I am a current client of this provider

    They helped me with personal care in my home. I like the quality of care provided.

    Anonymous_7678

    5

    November 9, 2023

    I am a current client of this provider

    She does what I ask her to do. I like the companionship from Gabby. I like the lady they send me, Gabby.

    Anonymous_7635

    3

    October 24, 2023

    I am a current client of this provider

    Her life is better than without them. However, they need to improve their ability to bring experienced caregivers. They need to improve the quality of candidates.

    Jean M_33

    4

    October 12, 2023

    I am a current client of this provider

    The client lives in assisted living, and they help her with her morning rituals and stay until after lunch. She does very well with them. They save the staff from having to come and do everything. They provide company for Jean, which is what we were looking for. They are very reliable, and I haven't had any difficulty with them calling me and telling me someone can't come in. They are dependable.

    Timothy O

    5

    August 28, 2023

    I am a current client of this provider

    They've made his experience positive by being there when I ask for help. I would recommend Concierge Care to others because they're dependable, and they do a good job.

    Frank W_10

    5

    August 24, 2023

    I am a current client of this provider

    There's no improvement, she just needs someone to help her. The lady that comes over here does an excellent job.

    Dennis S_24

    5

    August 11, 2023

    I am a current client of this provider

    They have been good to me. I just like the people they have working for them.

    John G_55

    5

    July 27, 2023

    I am a current client of this provider

    I have a long term care policy. I think the folks have better contractors. She has a good reputation as a company. We have been very happy with all of them.

    Anita R_5

    5

    July 20, 2023

    I am a current client of this provider

    It is very helpful. They are on time.

    Jane T_7

    5

    July 14, 2023

    I am a current client of this provider

    I need them, they help with anything I ask. I like that they are very thorough.

    Donald S_30

    5

    June 23, 2023

    I am a current client of this provider

    The services have freed me from doing so many of the things such as beds, laundry, cleaning. The caregiver takes husband to the pool and helps him exercise and takes good care of him. I like the quality of the caregiver. She is so conscientious and just a joy to be around. She has a big smile, s so willing, and is self-motivated.

    Connie L_5

    5

    June 14, 2023

    I am a current client of this provider

    She helps me a great deal. She cleans my house and helps me around. If I have to go somewhere, she takes me. I have a young lady that has helped me quite a bit. Without her, I wouldn't be able to move around.

    Sandra O_7

    4

    May 30, 2023

    I am a current client of this provider

    There is nothing that can be improved. They answer the phone and response promptly.

    Doris K_5

    5

    May 16, 2023

    I am a current client of this provider

    We have had a positive experience because the caregiver we have is able to respond to a lot of different needs, including personal assistance to the client. I would tell a friend that Concierge Care is very reliable.

    Bob S_42

    5

    May 10, 2023

    I am a current client of this provider

    The most helpful thing that the agency has done is being responsive. They cooperate as well. I like that Concierge care is responsive to the caregivers.

    Anonymous_7271

    5

    April 26, 2023

    I am a current client of this provider

    They help with exercises and preparing meals. They help with toileting and dressing. I like that they are efficient and like the people. I like the flexibility with us. We had some caregivers that were not a good fit, and we got them out quickly and got some better fits.

    Kathy B_41

    5

    April 26, 2023

    I am a current client of this provider

    Rouncey makes sure she doesn't get up unassisted. She helps with bathing. She helps with making sure she gets her food, especially since I may have to run out and do errands. She understands my mom's diet and the importance of hydration. She does a great job making sure she has some kind of melon every day which helps a lot. I don't have to worry when I leave. They're accessible and the woman who is with him started out 3 days a week and became available more and the office responded to our desire to have her more. There's always someone to pick up the phone and they get back to you right away.

    Richard L_16

    5

    April 25, 2023

    I am a current client of this provider

    The response time is right away, and they fill in the gaps when needed. I like this agency because it is a very good organization.

    Kathryn M_7

    5

    April 19, 2023

    I am a current client of this provider

    Overall, the services have been very positive. They help me the most by supplying good people. I like their reliability and their employees.

    George G_15

    4

    March 22, 2023

    I am a current client of this provider

    They've been here for more than a year. My husband laughs and talks with them. My husband has a g peg, and we would like to see someone that would feed him. I can't leave the house because I have to feed him.

    Sarah F_5

    5

    March 21, 2023

    I am a current client of this provider

    They have provided the care needed for Sarah. They are easy to deal with.

    Rebecca P_6

    5

    March 9, 2023

    I am a current client of this provider

    I am not there, we are 3,000 miles away. They have helped the most with having someone there with her. I like their response time and helpfulness.

    Anonymous_6979

    3

    February 28, 2023

    I am a current client of this provider

    We don't really need care at night. The other ladies who come have put my mom at ease. She feels very secure that the ladies are around her at night. They don't have to do as much work, my mom is independent but just has to be watched so she doesn't fall. One of the caregivers was kind of rough and not very nice. I wasn't the only one that thought that, other caregivers thought so too. Culturally she is not tolerant and found the patient disgusting. We only had her two days and I told her not to open the door for people, that I would, and she did, but she got mad and instead of saying "sorry" she asked if we had a video camera.

    Robert C_66

    5

    February 27, 2023

    I am a current client of this provider

    I am very happy with the caregiver that I have. They always stay on top of everything.

    MaryJo S_1

    5

    January 25, 2023

    I am a current client of this provider

    They take the problem away from me. They are reliable and they show up everyday.

    Deane W

    5

    January 23, 2023

    I am a past client of this provider

    They have personal interactions. They've been able to meet the staffing needs as we've needed them.

    Anna G_12

    5

    January 12, 2023

    I am a current client of this provider

    They answer my questions and they provide the care needed. They are very concerned and keep me informed.

    Fran T

    5

    January 12, 2023

    I am a current client of this provider

    This caregiver give my loved one a shower, shave, fixes his lunch and breakfast, alongside doing some other things. I like the patience that they have working with my elderly loved one.

    Margaret L_18

    5

    January 10, 2023

    I am a current client of this provider

    It's been very pleasant. They have impacted my life greatly. This agency knows their business. They are professional and respectful.

    Carl P_2

    4

    December 30, 2022

    I am a current client of this provider

    They have done well by taking out my trash when needed, straightening up the bed, and offering to fix food for me every day to make sure I eat. They are usually on time, and if they are not, they call me to inform me about that, so I'd recommend them

    Anonymous_6757

    4

    December 12, 2022

    I am a current client of this provider

    I need the services. They have helped the most with calling me when the caregivers don't show up. I don't know any other companies. It is always a different caregiver coming.

    Mary L_41

    5

    November 23, 2022

    I am a current client of this provider

    The caregiver provides companionship on a daily basis. The agency is very attentive to the client.

    Barbara P_49

    5

    November 11, 2022

    I am a current client of this provider

    The patient can count on the caregiver. They keep in contact with me a lot.

    Kathleen _4

    5

    November 10, 2022

    I am a current client of this provider

    They work with us if we need to make any changes. They keep me up to date regarding any schedule changes.

    Victoria "Dolly" T

    5

    October 27, 2022

    I am a current client of this provider

    They have made life easier by giving me peace of mind. I like that they are attentive.

    Richard C_35

    5

    October 24, 2022

    I am a current client of this provider

    They do a great job. They provide qualified aides.

    John "JACK" K

    5

    October 20, 2022

    I am a current client of this provider

    So far, so good. She is always available to assist him with what he needs. I like the reliability so far.

    Anonymous_6620

    5

    October 18, 2022

    I am a current client of this provider

    I just know the care is easier on my mom, so she does not have to deal with my dad all the time. I like the response from the office team.

    _1

    5

    October 11, 2022

    I am a current client of this provider

    They provided caring people. They are responsive.

    Nicole L_4

    5

    September 27, 2022

    I am a current client of this provider

    They have provided good people for my dad. They are friendly.

    Anonymous_6523

    2

    September 14, 2022

    I am a current client of this provider

    They need to know how to use a Hoyer lift and make sure that they are cleaning the patient. They can have better coverage. We had a number of people not come for their assignments and no one showed up.

    Santy G

    5

    August 29, 2022

    I am a current client of this provider

    They have made my experience positive by being responsive. I like that hey are dependable 99% of the time.

    Arthur T_3

    5

    August 22, 2022

    I am a current client of this provider

    They take care of my catheter bag, they change my diaper, and they provide me with lunch or any tasks I need. I recommend them highly for the promptness, the quality of care and the attentiveness of the staff.

    Esther K_3

    5

    August 9, 2022

    I am a current client of this provider

    They have helped the most through driving to doctor's appointments. One thing I would tell a friend is that the workers are very capable.

    Hugo D

    5

    July 22, 2022

    I am a current client of this provider

    They are prompt and efficient with their service. I like the personnel they have.

    Anonymous_3227

    5

    July 22, 2022

    I am a current client of this provider

    The agency has quality staff. I like this agency because they follow up.

    Dallory Y

    5

    July 20, 2022

    I am a current client of this provider

    The services provided gave me a peace of mind. They took extra time with the family to provide care.

    Shirley G_7

    5

    July 12, 2022

    I am a current client of this provider

    I cannot walk on my legs by myself so they help me with everything. I love my caregiver.

    Mary J_45

    5

    June 28, 2022

    I am a current client of this provider

    Tina is an amazing help. She's very professional and is very neat. The caregivers provide amazing care for her. It's comforting to my mom to have someone there to watch her.

    Ed L_6

    5

    June 27, 2022

    I am a current client of this provider

    My husband has Parkinson's and I'm about to have hip surgery, so she helps us a great deal with laundry and chores. They are very prompt and do what I ask them to do.

    Richard T_14

    4

    June 10, 2022

    I am a current client of this provider

    They have kept me covered most of the time with minimal gaps. Some of the aides they sent weren't good at their jobs. I had to show them techniques to properly change out the tub underneath him.

    Phillip S_5

    5

    June 9, 2022

    I am a current client of this provider

    The services have a huge impact. My dad was falling at night when he had to go to the bathroom. That has stopped now. That is why I asked the agency to step in. They keep him safe at night. They are very reliable and they are kind people. If there are any problems, they call.

    Donald "Don" H

    4

    June 9, 2022

    I am a current client of this provider

    The agency has helped me the most by having caregivers available for the hours I need them. I like that they help me keep my coats washed and clean and they make my bed up.

    Peter W_4

    2

    May 27, 2022

    I am a current client of this provider

    The agency could send more qualified people. They need to improve on getting qualified caregivers.

    Peggy W_9

    4

    May 18, 2022

    I am a current client of this provider

    They have provided me peace of mind that someone is there for her. I think any improvements would be specific to my mom's situation, but they are very responsive to my considerations. That said, there have been people that might have needed perhaps better training.

    Donald K_10

    5

    May 18, 2022

    I am a current client of this provider

    They help by providing overall care. They help with wheelchair transfers. I need help with the physical things. I like that they do their best to get a caregiver for you who matches with you.

    ChrisC

    4

    April 30, 2022

    I am a current client of this provider

    The agency is helpful by doing everything they are supposed to be doing. I like that they have flexible hours and take changes in consideration. They accommodate my dads schedule.

    Anonymous_5944

    5

    April 14, 2022

    I am a past client of this provider

    They help us do things we couldn't do ourselves. The people showed up on time.

    Thomas N_4

    5

    March 29, 2022

    I am a current client of this provider

    My caregivers have helped me the most with preparing food. I like the people the agency has working for them.

    Prabha & Vasant G

    4

    March 18, 2022

    I am a current client of this provider

    I like the availability of the caregivers, and that we are getting the care we need for the times we requested from Concierge Care of Daytona. Concierge Care of Daytona is great, but very expensive. I like that the caregivers have the availability we need.

    Colleen B_7

    5

    March 18, 2022

    I am a current client of this provider

    They help with cooking, light housekeeping, and they wash his laundry. They have been dressing his wound every day. They help me take him to the doctors. They have been very helpful. I appreciate that they are very accommodating. We are really happy with the caregivers that come.

    Debbie R_13

    5

    February 22, 2022

    I am a current client of this provider

    Helping me to recover at a maximum point. The expert care that I received was excellent.

    Reed C

    5

    February 17, 2022

    I am a past client of this provider

    It was a fine impact. The caregivers did what they were supposed to do and they were more than appropriate. They did everything correctly and they were pleasant. I liked that they did what they were supposed to do. If I didn't like the agency, I wouldn't go back to them. They were just fine with me. I was very pleased.

    Anonymous_5719

    4

    February 14, 2022

    I am a current client of this provider

    I was not very satisfied with some of the caregivers. There were some issues with language barriers. The scheduling needs to be improved. I did not make it on the list for five nights in a row.

    Priscilla N

    5

    January 28, 2022

    I am a current client of this provider

    They interact socially with the client. They notify me when there is going to be a lapse in coverage. There is a lot of communication.

    Edward P_6

    5

    January 26, 2022

    I am a current client of this provider

    The agency has made our lives easier and its a good experience for my father. I like the caregivers they have provided me.

    Judy Z_3

    4

    January 14, 2022

    I am a current client of this provider

    I work four days a week, so someone is here while I am working. She resents that I am not there but she handles things okay. There is nothing really that Concierge Care could do. Judy is not an invalid. She needs more of a companion and someone at retirement age who can provide companionship rather than a nurse.

    Anonymous_5506

    5

    December 30, 2021

    I am a current client of this provider

    With her being in assisted living, I'm not there for her all the time. When she had her stroke she needed someone to be there to do all kinds of things. We absolutely need the caregiver she has now. The caregiver right now is good. It depends on who you get. They could charge less. That's it.

    Margaret T_7

    3

    November 22, 2021

    I am a current client of this provider

    They should answer my phone. They need to get people to know what they are doing.

    Louis C_5

    5

    November 22, 2021

    I am a current client of this provider

    They help me with showering. I like that they're very reliable and always on time.

    Willie D_1

    5

    November 12, 2021

    I am a current client of this provider

    They take care of my father and they explain what needs to be done. I like how they are very professional and keep in contact with me. The amount of care they give is excellent.

    Walter "Walt" W

    5

    October 25, 2021

    I am a current client of this provider

    They are always willing to work with our schedule. Their caregivers are amazing.

    Laurie C_6

    3

    October 21, 2021

    I am a current client of this provider

    They call us and let us know what is going on. They should improve the quality of the providers.

    Bruce W_7

    4

    October 12, 2021

    I am a current client of this provider

    The agency is helpful by always being there for me. I would like to see the agency have backups ready to go. I want to have substitutes for last minute changes.

    Nona B_1

    5

    October 12, 2021

    I am a current client of this provider

    The agency contacts us and is flexible. We've decided to adopt our caregiver as our own!

    Betty S_26

    5

    September 15, 2021

    I am a current client of this provider

    She is wonderful and is like a family member and sees to my comfort. I like the aides.

    Anonymous_5088

    5

    August 31, 2021

    I am a past client of this provider

    They filed the reports on the portal so I could monitor if I needed to contact anyone else. I like the portal and how if you had issues they took care of it.

    Luise K

    5

    August 17, 2021

    I am a current client of this provider

    They help most by taking care of my mom who lives alone. Everybody has been really professional and reliable. They take good care of my mom.

    Alex V_2

    5

    July 29, 2021

    I am a current client of this provider

    They assist with dressing and bathing. When I need their services, they usually provided it quickly.

    Donna M_27

    5

    July 27, 2021

    I am a current client of this provider

    I like the equipment they use for their physical therapy sessions. After having a sprained knee and a stroke, I've had a hard time with my mobility. They keep my place clean.

    David M_41

    4

    July 19, 2021

    I am a current client of this provider

    If they do what they say they will do that would be great. Some caregivers cannot even lift my husband, and there were two of them and they still couldn't do it. I do have a couple of great nurses that have been here. Right now I would not recommend them to someone.

    Christopher W_5

    4

    June 24, 2021

    I am a current client of this provider

    It has been pretty helpful. They straighten out my oxygen hose. They help me cook and do dishes. They help me with my pets. They hire very decent help. A lot of their people have been really great.

    Michael H_23

    4

    June 22, 2021

    I am a current client of this provider

    I'm here all the time, so I could do it myself, but they help me do the job. The biggest issue is that every visit is a different person. We need more continuity; that would be very helpful.

    Carolyn M_17

    5

    June 5, 2021

    I am a current client of this provider

    They help her with showering and dressing. I like that they are flexible with our schedule. I like that most of the caregivers are good and helpful.

    Grace D_2

    5

    May 29, 2021

    I am a current client of this provider

    The way they take care of me has made it a positive experience. I like the girls they have sent me. They are good and friendly.

    Anonymous_4835

    4

    May 22, 2021

    I am a current client of this provider

    My mother has a caregiver to pay attention to her, and they have the training to support her medical needs. They try very hard to accommodate me.

    Anonymous_2712

    5

    April 24, 2021

    I am a current client of this provider

    I don't think the client would be alive without them. I like the consistent care. There is no lapse.

    Pam B_8

    5

    April 22, 2021

    I am a current client of this provider

    We like having someone else here for him. They have been reliable.

    Lenor R

    4

    April 16, 2021

    I am a current client of this provider

    The caregivers are caring and compassionate. I requested that certain things get done at certain times and it took a lot of time to get them to do that the way I wanted them to. They said that they were not doing the things how I wanted them to because I was not communicating with the caregivers. I thought that was what the care plan was for. I thought that since we went through the care plan that the caregivers would follow it and that the office would make sure that its being followed instead of me having to tell the caregivers directly what I wanted.

    Jessica M_3

    1

    March 30, 2021

    I am a current client of this provider

    They should be able to do the job that has been requested. They need to respond to their customer's queries and get more organized and send people on the days that they said they were going to.

    Gail B_5

    5

    March 19, 2021

    I am a current client of this provider

    Luna does everything for Frank, she is marvelous. I love Luna, our home health aide is wonderful.

    Betsy H_1

    5

    March 16, 2021

    I am a current client of this provider

    They are responsive when I call. They are very compassionate and they do everything that needs to be done.

    Michael H_19

    5

    March 9, 2021

    I am a current client of this provider

    They have improved her quality of life. I think she is happier because she has interaction with the home care provider. She feels safer since someone is there to assist her when needed. She has taken more showers. She is not fearful. I have recommended them. Every time someone has called me they have been very polite. I already knew I would like the person that is working for me. They are very easy to talk to.

    Peter H_4

    5

    March 9, 2021

    I am a current client of this provider

    They make his life easier as my dad gets used to the care he is getting. They help him with his exercises. I would recommend this company because they have done a wonderful job caring for my father.

    Susan M_33

    5

    February 25, 2021

    I am a current client of this provider

    They've communicated well with myself and my siblings. They provided us with consistency. We have the same caregiver Monday-Friday and the same one for Saturday and Sunday.

    Joe M_8

    5

    February 17, 2021

    I am a current client of this provider

    My caregiver will give me advice. My caregiver is attentive and on time. She is alert to my physical being, which is important. I have had a consistent caregiver with this agency.

    Sue B_19

    5

    February 11, 2021

    I am a current client of this provider

    They provide the help that I need, so I can have a little bit of down time with my mother. I like that they are reliable. When they bring someone here who doesn't match, they find another replacement.

    Charles A_7

    4

    January 28, 2021

    I am a current client of this provider

    I think they should interact more with him. Maybe they try; I've talked to one girl who goes above and beyond, but the others don't always. Some of the caregivers don't take a lot of initiative to do extra things, like housekeeping. They don't go above and beyond, in my opinion.

    Robert H_53

    4

    January 27, 2021

    I am a current client of this provider

    I don't have use of my legs so they come help me throughout the day. I have had a couple girls come and they were pretty clueless. One girl didn't even bring gloves.

    Jim M_22

    5

    January 19, 2021

    I am a current client of this provider

    Instead of me getting everything the caregiver does everything for my wife. They do whatever you ask them to do.

    Richard S_28

    5

    January 12, 2021

    I am a current client of this provider

    They keep an eye on my father and I can put my faith in them that they will care for him. They are helpful and reliable. I have not had a problem with robbery.

    Nancy B_36

    5

    December 21, 2020

    I am a current client of this provider

    It gives me a chance to get out of the house. Our caregiver seems to be very nice and caring and my wife likes her. We're happy.

    Elizabeth D_11

    5

    November 20, 2020

    I am a current client of this provider

    They get everything set up and make it a smooth process. They are very professional and help and will go out of there way to help you.

    Chuck T_1

    4

    November 20, 2020

    I am a current client of this provider

    The good caregivers have been very kind to us. We have a good caregiver now.

    Lynn B_1

    5

    November 20, 2020

    I am a current client of this provider

    I like that they have gotten me an aide from 10am to 9pm which is exactly what I needed. If one girl can't make it they try to find me someone else. I like their responsiveness to my needs.

    Pauline P

    4

    November 18, 2020

    I am a current client of this provider

    They could improve the training that they give the caregivers. They shouldn't wait for the client to tell them what to do. They could be more attentive to the patient's needs like doing chores instead of just sitting around and playing on their phones. I would recommended them because they're still good.

    Harry W_1

    4

    October 30, 2020

    I am a current client of this provider

    She knows what she's supposed to do and she usually comes in and does it. She's only here three days a week and she should come on time. I've been a little bit unhappy with the caregiver, but I told the caregiver about it so I hope it changes. There was a mishap with the caregiver getting my loved one into the chair. My loved one has a tear in the skin and the elbow is all bruised.

    Tracey M_4

    4

    October 29, 2020

    I am a current client of this provider

    Many of the caregivers are very caring and loving. They treat her as an actual human. I feel like the company needs more caregivers so that they don't have to constantly change caregivers.

    Traci M

    5

    October 28, 2020

    I am a current client of this provider

    They provide someone to be with my father. I've liked the caregivers. I like that they're responsive and there if you need additional help.

    'Mary Louise' W

    5

    October 27, 2020

    I am a current client of this provider

    They are just generally good at helping me out. I like that they are very nice.

    Cynthia C_4

    5

    October 22, 2020

    I am a current client of this provider

    I am able to call at the last minute and they will accommodate me. They are very customer friendly and professional people

    Mark H_9

    4

    October 15, 2020

    I am a current client of this provider

    They could improve communication, because that's always an issue with anybody. She makes sure my mom's safe. There was an issue early on where the caregiver called in sick and there was no replacement found. That messed up my day.

    Carol O_2

    4

    September 30, 2020

    I am a current client of this provider

    With one exception, everyone they have sent has been very helpful and have helped the most with companionship. They need to improve with the scheduling because one day I was supposed to have someone and no one showed up. Another time someone came when I had cancelled it.

    Suzanne H_3

    4

    September 29, 2020

    I am a current client of this provider

    They tend to argue with me about our different opinions. They need to interview their caregivers more thoroughly.

    Anonymous_4045

    4

    September 16, 2020

    I am a current client of this provider

    It was concerning to let in strangers into our home. That is the only thing that is uncomfortable for us. They could reduce their fees and then I would be more likely to recommended them.

    Sandra R_20

    4

    September 16, 2020

    I am a past client of this provider

    They could have not changed the people so often. Once I got used to someone, they would change them. The communication with their employees need to be better. They never seem to know how to get to my home.

    Karen C_26

    5

    August 26, 2020

    I am a current client of this provider

    The care team that helps my mother have been quick to update me. This morning my mother was not feeling well and passed out and the caregiver was able to get back into bed and she did not fall. It was because the caregiver knew what she was doing so she did not fall. I go to sleep better at night knowing that they are making it their job to keep me informed and keep my mother comfortable. They are exceedingly responsive. If we place a call we always get put to the person that we need and if we can't get someone they will call back. They were also looking to align the right people with my mother. I like that we can work with them at my house and at Lexington.

    Tim S_8

    5

    August 19, 2020

    I am a current client of this provider

    They take care of doing laundry and cleaning the house for me. They are easy to work with.

    Richard B_31

    5

    August 14, 2020

    I am a current client of this provider

    I am a teacher, and I am going back more confidently because we have a good gentleman who has taken great care of my father 5 days a week. The physical therapist has done a great job in measuring his progress. We have had a few people come out to try to help my father, and we wanted a male, and they kept at it until they found a good one for us. Lisa has worked with us very well to help us find a good caregiver. They are great, they have great people, and they have helped us navigate things so well.

    Sharan M

    5

    July 30, 2020

    I am a current client of this provider

    I don't think they have done anything wrong. I like the flexibility, level, and communication.

    Kathleen H_1

    5

    July 30, 2020

    I am a current client of this provider

    They have helped the most in being able to provide affordable service. I am really happy with the caregivers that I happen to have. We have had them for over a year now.

    Doreen B_2

    5

    July 29, 2020

    I am a current client of this provider

    Having the help in the house allows me to be able to do what we need to do during the day. I liked her when it came to getting set up. They are flexible with the number of hours.

    Pat C_8

    5

    July 27, 2020

    I am a current client of this provider

    They care for all of my husband's needs. They make his bed. They send us excellent nurses.

    Peggy T_6

    5

    July 27, 2020

    I am a current client of this provider

    I live several hundred miles away and cannot be there to take care of my mother every day. They have done very well and listened to me and corrected things.

    Susan M_29

    5

    July 21, 2020

    I am a current client of this provider

    It's been a tremendous help to have them and they are patient in dealing with my loved one. The CNA's that come out have all been very nice, professional, and helpful.

    Agnes R_2

    5

    July 21, 2020

    I am a current client of this provider

    They take care of my mom and it gives me peace of mind and cleans my mom. I like their responsiveness, consistency, and punctuality.

    Anonymous_3839

    5

    June 29, 2020

    I am a current client of this provider

    By helping me find the needed help. It is easy to use them online.

    Faith O

    5

    June 26, 2020

    I am a current client of this provider

    It gives me time to rest at night. I like their service, their people, and the pricing.

    Connie B_10

    5

    June 25, 2020

    I am a current client of this provider

    I don't know how we would live without them. They have been very good to communicate with and they follow through with things.

    Janice W_4

    5

    June 16, 2020

    I am a current client of this provider

    They are able to help him with daily hygiene. They are easy to talk to and right there to help with any problems.

    Julie S_13

    5

    June 16, 2020

    I am a current client of this provider

    They give us peace of mind. I know that my father is in good hands. They have been very flexible and they have quality caregivers. I like the family room where the caregivers can post their notes. That way we can see what my father's day was like.

    James S_21

    5

    May 29, 2020

    I am a current client of this provider

    I have been impressed with the service providers. I like how responsive they are.

    Lu A

    4

    May 27, 2020

    I am a current client of this provider

    My father is not taking well to having caregivers in his house. I think they have tried everything and he is difficult to be with. I think the caregivers have been good and caring. They are decent people and all female so far. I think they have been responsive. I like their billing and administration process. It has been easy to deal with.

    Annette W

    5

    May 20, 2020

    I am a current client of this provider

    They help me with getting in and out of the shower. I like the caregivers who come and they are always prompt and on time.

    Joseph B_16

    5

    May 18, 2020

    I am a current client of this provider

    They work very well with me. They intended to work with me very nicely.

    Anonymous_3609

    4

    April 28, 2020

    I am a current client of this provider

    They could have more continuity between the different caregivers so they can talk to each other about what they have done with the care. They are dependable, I can reach them at any time, and the price is reasonable.

    Anonymous_1617

    5

    April 28, 2020

    I am a current client of this provider

    It is highly important for me to have them. They are reliable and the people are friendly.

    Edi M_1

    3

    April 21, 2020

    I am a current client of this provider

    I would like the agency be able to schedule people with us and get people when we need them. The people they have sent out have not been well screened and I feel like they must not even know who they are sending.

    MaryBeth T

    4

    April 15, 2020

    I am a current client of this provider

    It has been very helpful but we would like them to take more incentive with her and be on time. They could also bring their own gloves. Almost all of the people are nice and kind and I have felt comfortable with them in my mother's house.

    Robert G_35

    5

    March 25, 2020

    I am a current client of this provider

    It is very helpful because the staff that is coming out is wonderful, attentive, and wiling to do anything to help. They are very dependable.

    John B_40

    5

    March 25, 2020

    I am a current client of this provider

    They are quite caring towards her. We like their communication and how reliable they are.

    Elizabeth H_9

    5

    March 20, 2020

    I am a current client of this provider

    They were very helpful. They came in and took me on errands. They were very good. Of the three girls I had, two were excellent. The other was alright but I just didn't care for her. I can't say anything bad about the two caregivers.

    Jim D_14

    5

    March 12, 2020

    I am a current client of this provider

    My loved one is very happy with the caregiver. The caregiver they have with my loved one is personable and extremely helpful considering the rest of the family is out of town.

    Louise W_3

    5

    February 25, 2020

    I am a current client of this provider

    They help my mother with bathing, dressing, feeding her and making sure that she is safe while she is ambulating. The caregiver we have now is very consistent, and there are very few times she doesn't arrive and leave on time.

    Rick C_2

    5

    February 24, 2020

    I am a current client of this provider

    They do a little sweeping and odds and ends. They are very dependable.

    David M_21

    4

    February 24, 2020

    I am a current client of this provider

    They are coming and staying with my husband so I can leave. They could have better office organization.

    Anonymous_3073

    4

    January 27, 2020

    I am a current client of this provider

    They are like a babysitter for my wife. They come here once a week. They only come once a week. Sometimes they have a new caregiver, and sometimes it's a new caregiver.

    Sharon &_1

    5

    January 23, 2020

    I am a current client of this provider

    They are able to do things I can't do. That makes a huge difference in my life. I like that the two caregivers that we have had have been very good and thorough and quick. You get your money's worth.

    Michael G_7

    5

    January 18, 2020

    I am a current client of this provider

    It takes the pressure off of me to go over to my loved one's home everyday. They go and visit with my loved one. They talk with my loved one and they interact with my loved one.

    Lisa K_1

    5

    December 20, 2019

    I am a current client of this provider

    They're timely and very courteous to my dad, so he feels safe and well cared for. They're reliable. I like their management style, and my father's gotten great care from the caregivers.

    Jack H_4

    5

    December 19, 2019

    I am a current client of this provider

    My mom is very difficult to deal with. We had them coming in the evening hours, and then we reduced the hours because my mom is demanding. They made those changes without disrupting her care. They are customer friendly. We haven't had too many scheduling issues. They come when they are asked to come. They are very flexible when we needed a change.

    Corrine S_1

    5

    December 18, 2019

    I am a current client of this provider

    They help by providing the service of showers. I like the office staff.

    Anonymous_2992

    4

    December 18, 2019

    I am a current client of this provider

    They help her be herself. They do coddle her. They allow her to do the things that she needs to do and be strong. I have finally found a couple girls that I like.

    Kal H

    4

    December 16, 2019

    I am a current client of this provider

    it is complicated so I don't know what to say about that. The quality of all of their caregivers could be better.

    Gidget F

    5

    December 13, 2019

    I am a current client of this provider

    They help the most by just being here to help me with my mom. They have provided us with a very good person who is helping us out.

    Richard "Dick" R_1

    4

    November 22, 2019

    I am a current client of this provider

    We are hoping to have them do some activities with him to help with his motion as well as cognitive activities. I like how the communication has been great. We ask them to send out a little summary of him to see how he's doing. The communication is great and so is the care.

    Anonymous_2846

    4

    November 21, 2019

    I am a current client of this provider

    They need to anticipate needs. They could communicate better from the home office.

    Julie I

    5

    October 29, 2019

    I am a current client of this provider

    They have gone out of their way to do things that I didn't ask them to do, like doing my dishes or things like that. They are overly accommodating. I like the quality of the people that they send out.

    Maryanne M

    5

    October 29, 2019

    I am a current client of this provider

    I am being helped a lot. They get her out of bed and changed. They feed her too. The price is too high. They are as good as any. The girls are really nice.

    Joe V

    5

    October 28, 2019

    I am a current client of this provider

    My mother is not in such a severe state that I cannot function without them. They do provide a person for my mother for when I am not around, which is critical. The management is very good. They are good at communicating.

    Cleo H_3

    4

    October 15, 2019

    I am a current client of this provider

    They could lower their prices. They are the highest in the area. They could improve timeliness, and we have different caregivers all time, which is why we are leaving.

    Rose K_1

    4

    October 15, 2019

    I am a current client of this provider

    They do help me out. I've had a few rough spots as far as finances with them. The first three times that I used them and somebody took care of that.

    Sandy C_10

    5

    September 27, 2019

    I am a current client of this provider

    She is bedridden, so they do everything that I do for her when I am not here. I like the young ladies that they send us.

    Brian K_4

    5

    September 26, 2019

    I am a current client of this provider

    I like that they're responsive. There have been a couple of substitute caregivers who have come who were terrible, and when I talked to them about it, they corrected that immediately.

    Laurie C_2

    5

    September 11, 2019

    I am a current client of this provider

    Without their services, my in-laws would not have been able to stay in their home, or together, prior to his passing. Now, my mother-in-law is able to stay at home. Their responsiveness and quickness are great.

    Zelda E

    5

    September 11, 2019

    I am a current client of this provider

    They take care of her, take her to the bathroom, sweep the floors, and do anything else. They do a good job. We like the people who are coming, and we like the way they do the billing. I just print it out.

    Susan J_6

    5

    August 27, 2019

    I am a current client of this provider

    The caregiver has been with me for almost three years now. She is great and does everything. She changes the beds, fixes the meds, feeds her, and showers her. I know they have problems with lining people up. If I get a hold of them and say that the caregiver now is going to be gone, they can't call me until the day before. That can't get people lined up that far in advance.

    Mary W

    5

    August 27, 2019

    I am a current client of this provider

    It has been wonderful. They have been there for her. I like everything. It has been great.

    Paul L_4

    5

    August 20, 2019

    I am a current client of this provider

    It's made it a lot easier for us. They do our medicines for us, and I have gotten to the point where my hands are arthritic. I can't open the bottles. They are prompt and nice.

    Glenn E

    4

    July 18, 2019

    I am a current client of this provider

    They could make my life easier by sending me invoices. I would like them to be on time when we give them the time frame to show up.

    Jeannie G

    5

    June 27, 2019

    I am a current client of this provider

    They listen to what I need and send me a person that can do the job. I am homebound and in a wheelchair. I can't do my laundry because it's down the steps. I can't do a lot of cooking other than microwave stuff. I can't use hot pans and reach across the stove. She is professional and roughly my age. I had another company that kept sending me people that were high school to early college age, and they weren't interested in helping. It was not a good situation. They had health situations of their own, so they couldn't help me with what I needed.

    Cheril T

    5

    June 27, 2019

    I am a current client of this provider

    They stay with him at night so I don't have to worry about him falling out of the bed at the rehab center. He has dementia, so it's difficult for him at night. He gets pretty disoriented. All the people that they've sent for my dad have been really good and caring. He likes them all. I haven't heard him complain about any of them. They're just really nice to him, which I really appreciate.

    Joyce S_4

    5

    June 27, 2019

    I am a current client of this provider

    She keeps me so clean. Everyday or every other day, there's a bath, and she washes my hair. She makes sure I drink enough water. She makes sure I have food. She makes sure that I have everything that I need. I have the most wonderful caregiver in the world. She watches over me like a hawk, and if something isn't right, she calls the hospice right away and gets me care. She knows the care that I need.

    Elaine T

    4

    May 29, 2019

    I am a current client of this provider

    Providing the aides has really been the most helpful thing. Some more communication from them would be ideal, though. I think the biggest thing for me is communication. I have contact with the aide and have no communication with a nurse or a supervisor.

    Margaret C_8

    5

    May 17, 2019

    I am a current client of this provider

    I can leave the house five days a week now. They are very responsive when you need someone to come in. The woman we have had coming in is great with him and he is comfortable with her.

    Leif M

    5

    May 7, 2019

    I am a current client of this provider

    The caregivers help take care of my father so that I don't have to it when I'm out of state. The company is flexible in what they have to offer.

    Carol B_6

    4

    April 9, 2019

    I am a current client of this provider

    The provider has helped me during the day so that I have time to myself. They make sure she takes her medication, feed her breakfast, and keep the place clean. I would like to see the people that they send be improved. They should not be giving the care. They send a 7 months pregnant woman to an elderly person. My mom has to help her. Not all the people are qualified. Some just lay on the couch and sleep.

    Joseph M_8

    5

    March 16, 2019

    I am a current client of this provider

    The person that we have is very skilled and effective. The fact that they were able to find someone that fit the bill.

    Robert C_26

    4

    March 13, 2019

    I am a current client of this provider

    Most of what they do is positive for him, and they do lots for him. They come right away when he needs them. I like that someone else does the cooking for me.

    George R_6

    5

    February 25, 2019

    I am a current client of this provider

    They multitask well. I like that they are readily available.

    Anonymous_1539

    4

    February 21, 2019

    I am a current client of this provider

    They help me the most by giving me peace of mind. I would like them to improve their website.

    Bonnie O_1

    5

    February 8, 2019

    I am a current client of this provider

    He had the comfort of having someone here in case of emergency or if he needed someone. They have flexible hours.

    Carole H

    5

    February 8, 2019

    I am a current client of this provider

    My husband looks forward to the person coming over. I have changing needs but there have been times when I needed extra time and they sent someone right away.

    Teresa (

    4

    February 6, 2019

    I am a current client of this provider

    She couldn't do it without them, but there could be more contact with caregivers and my mother. There could be more interaction. I like the caregivers that we have.

    Joyce M_7

    4

    January 11, 2019

    I am a current client of this provider

    It's had a positive impact. Changing surroundings is scary and uncomfortable for her, and the caregivers are able to help ease that transition. I certainly would recommend them. Nobody's perfect, and they can improve the communication a little bit. I've been having difficulty getting reports and stuff. I believe the caregivers have been doing what we expected them to do.

    Anonymous_1229

    5

    January 11, 2019

    I am a current client of this provider

    They are very consistent and reliable. They always have filled spots when I need them, and they have quality people.

    Joseph &

    5

    January 8, 2019

    I am a current client of this provider

    They have helped the most by being flexible and doing what I need them to do. They are responsive to me and don't complain about anything at all. I have been satisfied with everything so far. I like that the girls are flexible and do things, without any grudge or complaint.

    Christie H_1

    5

    December 19, 2018

    I am a current client of this provider

    They have a friendly and respectful service. Everyone is very kind to me.

    Marjorie G

    5