Right at Home Middle Connecticut

Offers Home Care

55 Reviews
Call (203) 408-6070
Right at Home Middle Connecticut (203) 408-6070
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Reviews of Right at Home Middle Connecticut

55 Reviews Write a review

Home Care Reviews for Right at Home Middle Connecticut

May 07, 2021

By Elizabeth O_3

I am a current client of this provider

We would not be able to do it without them here. She is here 24/7, and I live away and work. She has allowed them to stay in their home. My favorite thing is our caregiver, she is just wonderful.

April 22, 2021

By Judith G_5

I am a current client of this provider

If I need anything they are right there. They are cooperating. They say the right things. They are good people.

April 06, 2021

By Linda P_18

I am a current client of this provider

I would have to do these things otherwise, the number one is them watching him 24/7 around the clock. They are very consistent, they have the best caregivers.

April 06, 2021

By Liz L_1

I am a current client of this provider

We have 24 hour care, so they live with my loved one. The caregiver is very good but he's very young. He's trying to communicate a little more. There isn't as much companionship because the caregiver is young and the client is in his 90's. They're very attentive. We've used them for probably seven years now between my mom and dad and have never felt the need to go anywhere else. There can be a learning curve, but they're very amiable to our needs for the most part.

March 16, 2021

By Don M_12

I am a current client of this provider

I broke my pelvis and so the services have made quite a difference in my life. I am getting better now though. The main thing that I like is that my caregiver does everything that he is supposed to be doing.

March 08, 2021

By Susan W_20

I am a current client of this provider

I get to go out grocery shopping and go on walks now. It is hands on.

March 03, 2021

By Colette S

I am a current client of this provider

My daily life as it is now, she stays with me 7 days a week. They keep in contact with their clients and caregivers that are under their care. Which I was surprised, a lot of agencies don't keep that contact, I like that and like to see that. That's not an all inclusive type statement because they come and go with the maturity of the aids.

February 20, 2021

By Elizabeth O_2

I am a current client of this provider

My mom wouldn't be able to stay at home without her caregiver. I like the caregiver. We lucked out and got a wonderful caregiver. I also like that they have a nurse that does a checkup once a month.

February 16, 2021

By John C_37

I am a current client of this provider

They make him get out of bed and exercise. His caregivers cater to him wonderfully! I would recommend them to anybody.

February 03, 2021

By Joy F_1

I am a current client of this provider

They help me by getting certain things done that I am not able to do. I like that they are flexible.

February 03, 2021

By Marcelle L

I am a current client of this provider

These services give me and my family members a break every once in a while. I would recommend this company because their care provided is quality and they make us feel comfortable.

January 22, 2021

By Lou N_1

I am a current client of this provider

The caregiver makes a night and day difference for us. The caregiver provided exceptional care and an all around good service. I like that they are flexible with changes in the schedule. The person that we talk to with scheduling is wonderful.

December 16, 2020

By Kim C_8

I am a past client of this provider

I felt comfortable with them being alone with my mother. If they had more employees, the services would have been better.

December 05, 2020

By Karen G_16

I am a past client of this provider

The agency could have made things less expensive. But I can't think of anything else. I liked how they vetted the employees better than some other agencies that I had. Their supervisor stayed in close contact with you as well.

December 05, 2020

By Judith H_4

I am a current client of this provider

I'm not a burden to my family anymore with them. I'm able to be at home. I like the lady that I have. We get along well.

November 09, 2020

By Sherman B_1

I am a current client of this provider

I am also handicapped so it is a necessity. I love the girl they sent us.

November 09, 2020

By Joan P_5

I am a current client of this provider

My caregiver attends to my needs. I find Marcie to be a good caregiver.

October 28, 2020

By Judy C_8

I am a current client of this provider

They have been a tremendous help to us, the caregiver goes above and beyond. I like that they sent us an exceptional caregiver.

October 21, 2020

By Patrica (

I am a current client of this provider

They have been there and take care of her because I can't. I appreciate all that they do for me because I can't go in because of COVID. I like that they have been pretty good at getting girls out.

October 15, 2020

By Anonymous_4165

I am a current client of this provider

It depends on the person that comes. They could be a little more cheery. They need to be more assertive in asking if they could do things for me.

September 22, 2020

By Gayle P_4

I am a current client of this provider

They help me with the house work and they are good companions. I get good care from them.

September 09, 2020

By Charles S_16

I am a current client of this provider

I've liked the level of care that we get from them. I couldn't manage without them. It makes it, so I'm free to go out and go to the bank and grocery store. I like that as our needs change and the days we need caregivers change, they've been able to provide care and are flexible.

August 19, 2020

By Anonymous_3979

I am a current client of this provider

It is helpful to have that three-hour block but I only wish that I could divide up the hours because they don't have a lot to do in three hours. They just supply me with caregivers to care for my father.

March 11, 2020

By Anonymous_3442

I am a current client of this provider

I don't need someone to come and sit with my mom. I can do that myself. They need to improve on training the caregivers better. I expect a CNA to know how to put a pamper on and how to sit them up in bed.

March 11, 2020

By Ruth M_12

I am a past client of this provider

The quality of the people that they are hiring could be better. Their screening for people that are well trained could have been better. They needed to be able to quickly find someone to care for my mother over the weekend. A lot of the people weren't certified as CNAs or PTAs. They seem like a very professional organization, but a lot of people weren't certified.

Provider Response

Thank you for acknowledging Right at Home as a “very professional organization”. It is true that we hire both CNA and non-CNA caregivers. As a leading non-medical home care agency, we hire both CNA and non-CNA Caregivers. Some of our most requested caregivers are not certified but are experienced, trained, and passionate caregivers. We work hard to make the right caregiver match for each client, to ensure an excellent care experience. All employees pass a thorough interview & on-boarding process including thorough background checks, reference checks, and training. We also perform supervisory visits and ongoing skills training. If your family has further care needs, I invite you to contact me directly or our Care Support Team so we may work to make things right and provide the highest quality care. We are available 24/7 to serve you. Tracy Weiss, Owner

March 06, 2020

By Elaine G_1

I am a current client of this provider

She does what she's asked to do. My son in law likes it. They're very pleasant.

February 07, 2020

By Roseann R

I am a past client of this provider

My sister and I can work and go on vacation. We don't have to worry. It keeps my mom home. Whoever does this work deserves a huge salary. We were able to go out of town for a while. The can improve the quality of the people. Happy was leaving and we were scared about who they were going to send. They were going to send a fill in that we had before, she had fallen asleep on the couch. She didn't do much.

February 07, 2020

By Diane G_5

I am a current client of this provider

They are there 24/7 so they help a lot. He's still alive.

January 28, 2020

By William D_4

I am a past client of this provider

They helped me to actually have a life. I liked that their service was very good.

January 27, 2020

By Anonymous_3054

I am a current client of this provider

We only use them every other week, but it is still helpful. I like that they are very responsible and responsive to our needs.

November 22, 2019

By Rosemary M_5

I am a current client of this provider

They make my day pleasant. The people are very nice and cordial. I'm 90, so I can't go anywhere unless someone takes me. I'm very satisfied with their help and the people they send to work with me.

November 08, 2019

By Diana M_13

I am a current client of this provider

They help the most by being here and being ready to help her get off the chair. The lady is really good. I think they are doing well. I am not here, but when I am here, it is good. I think they are really compassionate with the needs she has.

November 08, 2019

By Diane M_18

I am a current client of this provider

They are only here twice a week, but the girl that comes is very good with him. They are flexible, easy to get a hold of, and they understand my father's needs.

October 29, 2019

By George L_6

I am a current client of this provider

It has been positive because they are doing a good job caring for my mom. I like that they are quick to respond calls.

October 14, 2019

By Charles Z

I am a current client of this provider

I like that I don't have to be there with my loved one because of the services. Every issue I've had has been solved by the agency, and they found me a good caregiver. They do what they say they will do.

August 26, 2019

By Diana R_3

I am a current client of this provider

They have helped me the most with bathing and taking care of her. They could stop having so many call-outs.

August 14, 2019

By Joseph R_9

I am a past client of this provider

They made him do the exercises, but not rudely. They would not brush him off. They were very efficient and pleasant.

July 19, 2019

By Anonymous_2097

I am a current client of this provider

I can't get up from my chair, so the caregiver gets me things. Sometimes the person I have will come late and leave early. Sometimes it doesn't matter because I'm not ready for them or we're all done, but I'd like to have that time if I'm paying for it.

May 22, 2019

By Kathy R_3

I am a current client of this provider

We know that my aunt is difficult to deal with, but they give us peace of mind that she is able to stay in her home with someone there all the time. They are easy to work with, and they follow up with everything. They tell us if the caregiver is getting time off. They are very efficient.

May 14, 2019

By Lulea A

I am a past client of this provider

They didn't have the staff, they kept changing out and making promises they couldn't keep. It was confusing. I would like to see their honesty improved.

Provider Response

Our goal is to improve the quality of life for those we serve. We understand the importance of having a good match between caregiver and client family. We work hard to get this right from the start, aiming to provide the highest quality care, consistently. We're truly sorry that was not your experience and we’d like to make this right for you. If you have additional care needs, please contact us to discuss how we may serve you better.

May 03, 2019

By Sharon W_8

I am a current client of this provider

I have to work and leave my mother here alone, and it is nice knowing someone is here with her. I have been happy with the individual who comes to my house. I like that I have the same person for nearly two years, which is rare in this kind of job.

April 15, 2019

By Robin B_2

I am a current client of this provider

They assist her to be able to help her stand up by herself. I like the aides that come to the house.

February 22, 2016

By Client4

I am a current client of this provider

The caregiver at Right at Home is very friendly, and very willing to work. It was very quick in giving us a caregiver.

December 30, 2015

By Ted11

I am a current client of this provider

We hired Right at Home for my dad. My dad’s situation changed suddenly and we needed instant care. We were impressed with the people we interviewed. They were able to step up within 24 hours and provide somebody to help us. They’re doing 24-hour care seven days a week. We have one live-in caregiver. She is working very well. She does basic ADL, light housekeeping and most importantly keeping my dad on tasks because of his dementia. She basically keeps him safe. His health has gotten better, so he is able to do more and more, and so what she has to do is basically just monitor him. We’re very satisfied.

June 15, 2015

By M.J. Angelo

I visited this facility

A very kind, caring individual who listened to my concerns. He took notes and took the time to offer feedback and suggestions. Easy to speak with. He was truly interested in matching the best caregiver with my mother's needs.

February 20, 2015

By Casmir Kovalaski

I am a current client of this provider

Tracy is a 5 Star Caregiver!

August 31, 2014

By Rosemari1

I am a current client of this provider

Celina of RAH is an efficient caring young woman. She arrives promptly each morning, greets you with a smile and proceeds to meet your needs. She is perceptive without being intrusive. She has helped me to become more relaxed about my current state of health. She has helped me also to be upbeat!
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About Right at Home Middle Connecticut

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.

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Right at Home Middle Connecticut

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