Right at Home Middle Connecticut

Offers Home Care

43 Reviews
Call (203) 408-6070
Right at Home Middle Connecticut (203) 408-6070
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Reviews of Right at Home Middle Connecticut

43 Reviews Write a review

Home Care Reviews for Right at Home Middle Connecticut

October 15, 2020

By Anonymous_4165

I am a current client of this provider

It depends on the person that comes. They could be a little more cheery. They need to be more assertive in asking if they could do things for me.

October 07, 2020

By Judy W_20

I am a current client of this provider

She is compassionate and skilled, and she comes on time and has time to be caring and loving to me and my family. The woman I have coming into my home is an excellent match. I didn't want anyone coming in at first, but she has been a godsend.

September 25, 2020

By Judith G_5

I am a current client of this provider

I love it, I look forward to them coming. I broke an arm and leg and the caregiver has been with me that whole time. They are so careful and Tony is fantastic, she comes to visit. Tony is the head nurse.

September 22, 2020

By Gayle P_4

I am a current client of this provider

They help me with the house work and they are good companions. I get good care from them.

September 09, 2020

By Charles S_16

I am a current client of this provider

I've liked the level of care that we get from them. I couldn't manage without them. It makes it, so I'm free to go out and go to the bank and grocery store. I like that as our needs change and the days we need caregivers change, they've been able to provide care and are flexible.

September 09, 2020

By Linda P_18

I am a current client of this provider

If my loved one didn't have caregivers, my loved one would be in a home. I've liked the caregivers, the quality of the company, they always check in, and they do what they are supposed to do.

August 19, 2020

By Anonymous_3979

I am a current client of this provider

It is helpful to have that three-hour block but I only wish that I could divide up the hours because they don't have a lot to do in three hours. They just supply me with caregivers to care for my father.

August 19, 2020

By Don M_12

I am a current client of this provider

They've made a difference in my life, they've taken good care of me. They take care of me with very few problems.

August 07, 2020

By Colette S

I am a current client of this provider

No one is perfect but the caregivers needed a boot in the rear. They gave them instructions on coming to my home, but not with enough instruction. They're lacking in what they were expected to do.

July 22, 2020

By Lou N_1

I am a current client of this provider

They could be a little more helpful with letting us know more about the online scheduling and how that would work with the portal so we can understand it better. I like that the office staff is very accommodating to what we need.

March 11, 2020

By Anonymous_3442

I am a current client of this provider

I don't need someone to come and sit with my mom. I can do that myself. They need to improve on training the caregivers better. I expect a CNA to know how to put a pamper on and how to sit them up in bed.

March 11, 2020

By Ruth M_12

I am a past client of this provider

The quality of the people that they are hiring could be better. Their screening for people that are well trained could have been better. They needed to be able to quickly find someone to care for my mother over the weekend. A lot of the people weren't certified as CNAs or PTAs. They seem like a very professional organization, but a lot of people weren't certified.

March 06, 2020

By Elaine G_1

I am a current client of this provider

She does what she's asked to do. My son in law likes it. They're very pleasant.

February 07, 2020

By Roseann R

I am a past client of this provider

My sister and I can work and go on vacation. We don't have to worry. It keeps my mom home. Whoever does this work deserves a huge salary. We were able to go out of town for a while. The can improve the quality of the people. Happy was leaving and we were scared about who they were going to send. They were going to send a fill in that we had before, she had fallen asleep on the couch. She didn't do much.

February 07, 2020

By Diane G_5

I am a current client of this provider

They are there 24/7 so they help a lot. He's still alive.

January 28, 2020

By William D_4

I am a past client of this provider

They helped me to actually have a life. I liked that their service was very good.

January 27, 2020

By Anonymous_3054

I am a current client of this provider

We only use them every other week, but it is still helpful. I like that they are very responsible and responsive to our needs.

November 22, 2019

By Rosemary M_5

I am a current client of this provider

They make my day pleasant. The people are very nice and cordial. I'm 90, so I can't go anywhere unless someone takes me. I'm very satisfied with their help and the people they send to work with me.

November 08, 2019

By Diana M_13

I am a current client of this provider

They help the most by being here and being ready to help her get off the chair. The lady is really good. I think they are doing well. I am not here, but when I am here, it is good. I think they are really compassionate with the needs she has.

November 08, 2019

By Diane M_18

I am a current client of this provider

They are only here twice a week, but the girl that comes is very good with him. They are flexible, easy to get a hold of, and they understand my father's needs.

October 29, 2019

By George L_6

I am a current client of this provider

It has been positive because they are doing a good job caring for my mom. I like that they are quick to respond calls.

October 14, 2019

By Charles Z

I am a current client of this provider

I like that I don't have to be there with my loved one because of the services. Every issue I've had has been solved by the agency, and they found me a good caregiver. They do what they say they will do.

October 08, 2019

By Liz L_1

I am a current client of this provider

They are just extremely accommodating. They are great people to work with. They are very accommodating, flexible, and attentive. We have had them for five years, and they have been great.

August 26, 2019

By Diana R_3

I am a current client of this provider

They have helped me the most with bathing and taking care of her. They could stop having so many call-outs.

August 14, 2019

By Joseph R_9

I am a past client of this provider

They made him do the exercises, but not rudely. They would not brush him off. They were very efficient and pleasant.

July 19, 2019

By Anonymous_2097

I am a current client of this provider

I can't get up from my chair, so the caregiver gets me things. Sometimes the person I have will come late and leave early. Sometimes it doesn't matter because I'm not ready for them or we're all done, but I'd like to have that time if I'm paying for it.

May 22, 2019

By Kathy R_3

I am a current client of this provider

We know that my aunt is difficult to deal with, but they give us peace of mind that she is able to stay in her home with someone there all the time. They are easy to work with, and they follow up with everything. They tell us if the caregiver is getting time off. They are very efficient.

May 14, 2019

By Lulea A

I am a past client of this provider

They didn't have the staff, they kept changing out and making promises they couldn't keep. It was confusing. I would like to see their honesty improved.

Provider Response

Our goal is to improve the quality of life for those we serve. We understand the importance of having a good match between caregiver and client family. We work hard to get this right from the start, aiming to provide the highest quality care, consistently. We're truly sorry that was not your experience and we’d like to make this right for you. If you have additional care needs, please contact us to discuss how we may serve you better.

May 03, 2019

By Sharon W_8

I am a current client of this provider

I have to work and leave my mother here alone, and it is nice knowing someone is here with her. I have been happy with the individual who comes to my house. I like that I have the same person for nearly two years, which is rare in this kind of job.

April 15, 2019

By Robin B_2

I am a current client of this provider

They assist her to be able to help her stand up by herself. I like the aides that come to the house.

February 22, 2016

By Client4

I am a current client of this provider

The caregiver at Right at Home is very friendly, and very willing to work. It was very quick in giving us a caregiver.

December 30, 2015

By Ted11

I am a current client of this provider

We hired Right at Home for my dad. My dad’s situation changed suddenly and we needed instant care. We were impressed with the people we interviewed. They were able to step up within 24 hours and provide somebody to help us. They’re doing 24-hour care seven days a week. We have one live-in caregiver. She is working very well. She does basic ADL, light housekeeping and most importantly keeping my dad on tasks because of his dementia. She basically keeps him safe. His health has gotten better, so he is able to do more and more, and so what she has to do is basically just monitor him. We’re very satisfied.

June 15, 2015

By M.J. Angelo

I visited this facility

A very kind, caring individual who listened to my concerns. He took notes and took the time to offer feedback and suggestions. Easy to speak with. He was truly interested in matching the best caregiver with my mother's needs.

February 20, 2015

By Casmir Kovalaski

I am a current client of this provider

Tracy is a 5 Star Caregiver!

August 31, 2014

By Rosemari1

I am a current client of this provider

Celina of RAH is an efficient caring young woman. She arrives promptly each morning, greets you with a smile and proceeds to meet your needs. She is perceptive without being intrusive. She has helped me to become more relaxed about my current state of health. She has helped me also to be upbeat!
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About Right at Home Middle Connecticut

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.

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Right at Home Middle Connecticut

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