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Interim Healthcare of Hartford, CT Farmington, CT

231 Farmington Ave., Farmington, CT 06032

(800) 558-0653 (Caring Family Advisor™)

2.2

(5 reviews)

Offers Home Health Agencies and Home Care

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Reviews of Interim Healthcare of Hartford, CT in Farmington, Connecticut

2.2

(5 reviews)

    Sheshe@63

    1

    May 9, 2024

    Other

    I fractured my foot in 5 places, I totally lost my Independence. The fractured foot was my driving foot. Interim came to my house to do an intake assessment. The Nurse did my assessment and decided that I needed a Occupational Therapist, Physical Therapist, and a Home Health Aide Twice a Week. The Nurse said I will put the Orders in but I have no idea when the in- home help will start. A week went by and no one from Interim called me. I called interim and was told that The Orders for homecare were put in as Urgent and They will call the scheduler to start scheduling my in-home care and I will receive a call that day with dates of Physical Therapy, Occupational Therapy and Home Health Aide. No one called me back that day from Scheduling or any other day after I called buy The interim Nurse still came out to my house to take my Vital signs and do a basic body assessment which takes 20 minutes and the Nurse still couldn't tell my when my in-home services would begin. It is going on 2 Weeks and only the Interim Nurse is benefitting by getting paid for a 20 minute visit but I the Client's Safety and Needs are not being met at all. I would not recommend Interim Healthcare They can't even assign an Home Health Aide to assist you

    Akira88

    1

    August 13, 2020

    I am a past client of this provider

    We had used Interim care for years and were always happy with the service. In the past few years the In-home staff has remained excellent however the Administration has sunk to the lowest of the low for competency,submitting claims properly and providing clients with the proper supplies. My husband has lymphatic drainage tubes in each leg that needed to be flushed with sterile saline 3 times a day. I had to fight tooth and nail to get sterile saline syringes to perform this task. They provided me with 20 syringes and would NOT request more ,instead they gave me bottles of non sterile saline and told me to just reuse the syringes that I had. Disgusting treatment and policy. I would NOT recommend this Company to anyone. Employees barely had the BASIC supplies they needed. Gone are the days of patient safety first. Now they only worry about bottom line profits.

    Lynne

    3

    December 2, 2019

    I am a past client of this provider

    We hired Interim HealthCare of Hartford CT for my husband. They came in twice a week for physical therapy. Around three or four different people came. It was pretty good.

    Caring daughter 98

    1

    April 14, 2017

    I am a past client of this provider

    The nurse that arrived to assess my dad was possibly the rudest person we ever me. She insisted we help carry her stuff in. Demanded the patient be weighed before she arrived. Insisted that she could not work with the TV on despite the patient wanting to watch the news. She refused to meet the patient and deemed him hospice and left. His doctor's disagree, but even if he is, being polite and kind is a nice thing. I would avoid this agency at all cost.

    Jaymestar

    5

    December 9, 2013

    I am a past client of this provider

    Execellent and caring nurses and caregivers!

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    Services and Amenities of Interim Healthcare of Hartford, CT in Farmington, Connecticut

    Housekeeping & Maintenance

    • Housekeeping Services

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Reference Checks
    • Staff trained in memory care
    • Continual Training
    • Interview Every Team Member in Person

    Bonds & Insurance

    • Is Bonded and Insured

    Ambulatory Assistance & Accessibility

    • Mobility & Wheelchair Assistance

    Medicare

    • Overall: 3.0 out of 5

    Family/Caregiver & Relocation Services

    • Transitional Care
    • Family Communication Services

    Licensing & Inspections

    • Background Checks
    • Sex Offender Checks
    • Staff Drug Screening

    Therapies

    • Validation Therapy

    Sub-types of Home Care

    • Full Service Agency

    Companionship & Escort Assistance

    • Companionship Services

    Financing & Payment Options

    • Accepts Insurance
    • Payroll Provided for Caregivers
    • Accepts Check Payments
    • Accepts Credit Card Payments

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Personal Care Assistants
    • Dressing Assistance
    • Meal Preparation

    Transportation & Shopping

    • Transportation Services for General Shopping

    Health Services

    • Immunizations
    • Companion Care
    • Memory Care

    Care Management Services

    • Residency Confirmation

    Medicare

    • Overall

      3.0

    Medicare Provider Number: 077134
      Ownership Type: Proprietary
      Rating Date: 9/1/2023
      Timeliness of providing service: 98.0%
      Taught patient or caregivers about their drugs: 99.4%
      Checked patient's risk of falling: 99.7%
      Checked patient for depression: 96.7%
      Checked for flu vaccination: 83.4%
      Checked for pneumonia shot: 88.4%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 98.9%
      How often patients had less pain moving around: 72.0%
      How often home health patients had to be admitted to the hospital: 16.8%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 13.5%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Worse Than Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Worse Than Expected
      Walking or moving around: 72.5%
      Getting in and out of bed: 71.9%
      Bathing: 73.9%
      Breathing: 76.1%
      Wounds/healing after an operation: 91.3%
      Medication compliance: 64.0%

    About Interim Healthcare of Hartford, CT in Farmington, Connecticut

    Home health care services from Interim allow individuals to stay safe, independent, and engaged while remaining in their own homes. We offer:

    Personal Care and Support

    Companionship and help with daily living activities such as grooming, bathing, fixing meals, and laundry.

    Respite Care

    Respite care from Interim provides family members breaks from the daily routine of care giving. Whether it's for a few hours or a long vacation, Interim can provide the support and relief needed.

    Map of Interim Healthcare of Hartford, CT

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    Senior Care Services near Hartford County, CT

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    Senior Care Services near Farmington, CT

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