Interim Healthcare of Hartford, CT Farmington, CT

Sheshe@63

I fractured my foot in 5 places, I totally lost my Independence. The fractured foot was my driving foot. Interim came to my house to do an intake assessment. The Nurse did my assessment and decided that I needed a Occupational Therapist, Physical Therapist, and a Home Health Aide Twice a Week. The Nurse said I will put the Orders in but I have no idea when the in- home help will start. A week went by and no one from Interim called me. I called interim and was told that The Orders for homecare were put in as Urgent and They will call the scheduler to start scheduling my in-home care and I will receive a call that day with dates of Physical Therapy, Occupational Therapy and Home Health Aide. No one called me back that day from Scheduling or any other day after I called buy The interim Nurse still came out to my house to take my Vital signs and do a basic body assessment which takes 20 minutes and the Nurse still couldn't tell my when my in-home services would begin. It is going on 2 Weeks and only the Interim Nurse is benefitting by getting paid for a 20 minute visit but I the Client's Safety and Needs are not being met at all. I would not recommend Interim Healthcare They can't even assign an Home Health Aide to assist you

Akira88

We had used Interim care for years and were always happy with the service. In the past few years the In-home staff has remained excellent however the Administration has sunk to the lowest of the low for competency,submitting claims properly and providing clients with the proper supplies. My husband has lymphatic drainage tubes in each leg that needed to be flushed with sterile saline 3 times a day. I had to fight tooth and nail to get sterile saline syringes to perform this task. They provided me with 20 syringes and would NOT request more ,instead they gave me bottles of non sterile saline and told me to just reuse the syringes that I had. Disgusting treatment and policy. I would NOT recommend this Company to anyone. Employees barely had the BASIC supplies they needed. Gone are the days of patient safety first. Now they only worry about bottom line profits.

Lynne

We hired Interim HealthCare of Hartford CT for my husband. They came in twice a week for physical therapy. Around three or four different people came. It was pretty good.

Caring daughter 98

The nurse that arrived to assess my dad was possibly the rudest person we ever me. She insisted we help carry her stuff in. Demanded the patient be weighed before she arrived. Insisted that she could not work with the TV on despite the patient wanting to watch the news. She refused to meet the patient and deemed him hospice and left. His doctor's disagree, but even if he is, being polite and kind is a nice thing. I would avoid this agency at all cost.

Jaymestar

Execellent and caring nurses and caregivers!