We had used Interim care for years and were always happy with the service. In the past few years the In-home staff has remained excellent however the Administration has sunk to the lowest of the low for competency,submitting claims properly and providing clients with the proper supplies. My husband has lymphatic drainage tubes in each leg that needed to be flushed with sterile saline 3 times a day. I had to fight tooth and nail to get sterile saline syringes to perform this task. They provided me with 20 syringes and would NOT request more ,instead they gave me bottles of non sterile saline and told me to just reuse the syringes that I had. Disgusting treatment and policy. I would NOT recommend this Company to anyone. Employees barely had the BASIC supplies they needed. Gone are the days of patient safety first. Now they only worry about bottom line profits.
Interim Healthcare of Hartford, CT Farmington, CT
Offers Home Care and Home Health Agencies
4 Reviews
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(800) 973-1841
Reviews of Interim Healthcare of Hartford, CT
Home Health Reviews for Interim Healthcare of Hartford, CT
August 13, 2020
I am a past client of this provider
December 01, 2019
I am a past client of this provider
We hired Interim HealthCare of Hartford CT for my husband. They came in twice a week for physical therapy. Around three or four different people came. It was pretty good.
April 14, 2017
I am a past client of this provider
The nurse that arrived to assess my dad was possibly the rudest person we ever me. She insisted we help carry her stuff in. Demanded the patient be weighed before she arrived. Insisted that she could not work with the TV on despite the patient wanting to watch the news. She refused to meet the patient and deemed him hospice and left. His doctor's disagree, but even if he is, being polite and kind is a nice thing. I would avoid this agency at all cost.
December 09, 2013
I am a past client of this provider
Execellent and caring nurses and caregivers!
About Interim Healthcare of Hartford, CT in Farmington, Connecticut
Home health care services from Interim allow individuals to stay safe, independent, and engaged while remaining in their own homes. We offer:
Personal Care and Support
Companionship and help with daily living activities such as grooming, bathing, fixing meals, and laundry.
Respite Care
Respite care from Interim provides family members breaks from the daily routine of care giving. Whether it's for a few hours or a long vacation, Interim can provide the support and relief needed.
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Services and Amenities of Interim Healthcare of Hartford, CT in Farmington, Connecticut
Medicare
- Overall:
- Medicare Provider Number: 077134
- Ownership Type: Private
Quality of Service
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Timeliness of providing service98%
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Taught patient or caregivers about their drugs99.4%
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Checked patient's risk of falling99.7%
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Checked patient for depression96.7%
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Checked for flu vaccination83.4%
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Checked for pneumonia shot88.4%
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Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care98.9%
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How often patients had less pain moving around72%
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How often home health patients had to be admitted to the hospital16.8%
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How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted13.5%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalWorse Than Expected
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalWorse Than Expected
Patient Improvement
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Walking or moving around72.5%
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Getting in and out of bed71.9%
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Bathing73.9%
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Breathing76.1%
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Wounds/healing after an operation91.3%
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Medication compliance64%
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Family Communication
- Transition Issues
- Memory Care Training
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
