
Reviews of Home Helpers of Enfield
Home Care Reviews for Home Helpers of Enfield
February 04, 2021
I am a current client of this provider
January 25, 2021
I am a current client of this provider
January 06, 2021
I am a current client of this provider
December 14, 2020
I am a current client of this provider
December 02, 2020
I am a current client of this provider
November 19, 2020
I am a current client of this provider
Provider Response
We are so sorry your caregiver is not meeting your expectations. Please call the office and we will immediately resolve this. You mentioned your caregiver is depressed. We would also like to know more about it so we can help the caregiver as well. At Home Helpers, we care for our caregivers as much as we care for our clients. Thank you for your continued trust in our services.
November 16, 2020
I am a current client of this provider
October 12, 2020
I am a current client of this provider
September 25, 2020
I am a current client of this provider
August 05, 2020
I am a past client of this provider
July 24, 2020
I am a current client of this provider
July 14, 2020
I am a current client of this provider
July 13, 2020
I am a current client of this provider
June 16, 2020
I am a current client of this provider
June 12, 2020
I am a current client of this provider
May 28, 2020
I am a past client of this provider
April 16, 2020
I am a current client of this provider
April 06, 2020
I am a current client of this provider
March 12, 2020
I am a current client of this provider
March 03, 2020
I am a current client of this provider
February 19, 2020
I am a current client of this provider
February 05, 2020
I am a current client of this provider
January 15, 2020
I am a past client of this provider
Provider Response
Dear Dr. JR Thank you for taking the time to articulate your concerns. Specifically, about the issues you mention: 1) It is our policy that the caregiver should call out when feeling sick or ill. From what you say, that seems to have been the problem. We will follow up to make sure it doesn’t happen again. 2) You had never mentioned that your mother suffered from asthma or requested non-smoking caregivers. If you had, we could have easily accommodated that request. 3) As you indicated, it is clear that your mother is frail and manages several issues that require medical attention and care. Even with the modest additional hours, we recognized that she needed more hours than rendered thus our recommendation that you searched for another agency. We are grateful for the time we had to serve your family.
January 08, 2020
I am a current client of this provider
November 20, 2019
I am a past client of this provider
October 03, 2019
I am a current client of this provider
September 03, 2019
I am a current client of this provider
August 16, 2019
I am a past client of this provider
August 01, 2019
I am a current client of this provider
May 17, 2019
I am a current client of this provider
April 11, 2019
I am a current client of this provider
March 21, 2019
I am a current client of this provider
February 05, 2019
I am a current client of this provider
December 15, 2018
I am a current client of this provider
November 12, 2018
I am a current client of this provider
October 02, 2018
I am a current client of this provider
September 13, 2018
I am a current client of this provider
April 20, 2018
I am a current client of this provider
Provider Response
Hi Saira, thanks for your review of our services. We will be contacting you shortly to include meal preparation in your care plan.
April 05, 2018
I am a current client of this provider
April 02, 2018
I am a current client of this provider
March 27, 2018
I am a current client of this provider
March 26, 2018
I am a current client of this provider
March 26, 2018
I am a current client of this provider
February 01, 2018
I am a current client of this provider
January 03, 2018
I am a current client of this provider
January 03, 2018
I am a current client of this provider
December 02, 2017
I am a current client of this provider
December 01, 2017
I am a current client of this provider
October 04, 2017
I am a current client of this provider
August 23, 2017
I am a current client of this provider
August 01, 2017
I am a current client of this provider
June 05, 2017
I am a current client of this provider
Provider Response
Dear Ann B., Thanks for bringing this up to our attention. It has been an honor for us to be responsible for your care. Unfortunately, we were not aware you were unsatisfied with your caregiver, since you have never mentioned it to us before. It is our policy to do everything we can to satisfy our clients. We will make adjustments to the care plan and even replace the caregiver, when the client believes it is not a match. It is our objective to always achieve a high level of satisfaction from each of our clients, offering the best care. If you look at our other reviews, you will see that this is more the case than not. Thanks for your feedback.
May 15, 2017
I am a current client of this provider
April 20, 2017
I am a current client of this provider
March 16, 2017
I am a current client of this provider
March 09, 2017
I am a current client of this provider
March 02, 2017
I am a current client of this provider
February 10, 2017
I am a current client of this provider
February 02, 2017
I am a current client of this provider
January 18, 2017
I am a current client of this provider
September 04, 2015
I am a current client of this provider
About Home Helpers of Enfield
Home Helpers In-Home Care Services is more than an in-home health care agency: we’re your extended family when family can’t be there. We’re a locally-owned, trusted provider of quality, compassionate in-home care, and we customize our home care solutions to your unique situation for an affordable solution that keeps your loved one where they’re happiest: at home.
Get CostsServices and Amenities of Home Helpers of Enfield
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
- Range Of Services Extra: We Provide Alzheimer's And Dementia Care
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Training Areas Extra: Compassionate Caregiving, Alzheimer's And Dementia Care, Infection Control.
Payment options
- Insurance
- Credit Card
- Check
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Department of Consumer Protection Registration