Visiting Angels Colorado Springs Colorado Springs, CO

Karla S_4

It's definitely helped. My mom is very happy and comfortable with her caregiver. I like the communication, the willingness to reschedule if needed, and their referrals to resources for families.

Anonymous_1741789805

It gives my dad some peace of mind since he lives alone. They have been super responsive and helpful.

Lenita W

My caregiver helps me do things I can't do for myself. She helps me cook and organize. I like my caregiver.

Provider Response

Tim M_11

It helps my mother with companionship. They can improve scheduling.

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Judi Q

We are adding more time with Visiting Angels. We've had our angel for several months now, they have done an excellent job in matching the angel to the client. They have the same background and know each other well. This is not the only service we've had, but it has been overall the best.

Provider Response

Kathlena W

It helps me to know that if my mom wants to go do something and I'm not available, she's then stuck, and it's all on me. They provide services that Medicare and other government services don't provide, like providing company and going places other than doctor appointments.

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AnnEliz H

They helped the most by providing companionship. I liked that it was very flexible, and I liked the person they sent.

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David B_80

It makes a huge impact. She gets to know them personally. The seem to take good care of my mom. I appreciate the personal care.

Ellen S_20

The grocery shopping has been a huge help for us cause I'm working. The lady that we worked with was very informative.

Cynthia F_9

They are a big help. If there is no time for me. There is someone to take care of her and talk with her. They show up and don't give excuses. They are very thorough.

Tim H_11

They provided comfort at night. I needed someone to stay, and they helped.

Jerilyn K

The agency has helped the most by getting my groceries for me and putting gas in the car. I like that the agency does what they say they'll do. If one of my caregivers is sick, they will find someone else. They do whatever I would like them to do.

Provider Response

Peggy R_7

We currently have some really good caregivers. We had to go through ten or twelve before we could get them. They have provided respite for me. I think any agency has the same challenge as consistency in the level of caregivers that are available.

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Sue T_6

They spends time with her so I can do other things. They help around the house and with what she needs.

Ashley W_6

If It was not for Visiting Angels my dad would not be where he is today. I love the communication and the caregiver is amazing.

Elizabeth "_10

Our needs changed, but they were helpful for a while. I would like more consistent caregivers.

Provider Response

Eileen C_8

Just being here helped me the most. They send the same caregiver when they can.

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Roderick B_2

They only came one day, because my wife passed away. I was paired with a great caregiver. They were honest and caring.

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Jack O_3

They have been outstanding. I have recommended them. I tell everybody.

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Tammy S_10

The caregiver we have is very skill and understanding. They need get us a permeant caregiver.

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Ashley W

Visiting Angels has been such a great help for my father. His caregiver is very professional and she gets along with him really well. I love the fact that the office will do well checks either on phone or in person. The office staff communicates with me quite often. This is the best In Home care in the Springs

Provider Response

Sherri L_4

They have made our experiences positive by just peace of mine. I like that they are very professional and timely.

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Lloyd L_2

They help with the interaction for me. I like that they have always been there for me. I have had no problem making sure someone is here when they are supposed to be.

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Julie G_10

They help her by taking care of things around her apartment. I like that they are able to run errands for her.

Leatha H

The gals I encountered really cared about the clients. It really helped. I like that they were consistent and got here when they were supposed to.

Daniel C_12

The service is critical to me. It allows me to have a daily life. The agency is responsive and if there is a problem they solve it.

Anonymous_7675

They impact our lives greatly because they are able to care for my uncle that I live far away from at the moment, and give him the care he needs. I am able to communicate with them pretty quickly.

Ann H_31

It was very positive, and I really needed them at the beginning. I think they were all personable and I think they were willing to help.

Holly &

We were able to get away for part of the day. She enjoyed them, but she would get grumpy sometimes. I like how responsible they were. The caregivers were great with Shannon.

Arthur "Ed" S

Just being there for me when I need them. I would recommend them because I have had really good luck with them. The gal I have right now does an excellent job, and she's here when she's supposed to.

Anonymous_7572

It is important since I am her caregiver and I cannot be here sometimes. I would recommend them because in my situation, I have needed to make changes to my schedule and they were very flexible and understanding.

Jae K

We don't give them much to do, they just have to keep an eye on my mom. They could train their guys better. Sometimes people show up, and they are surprised at what they have to do.

Audra T

They've helped me by giving me back some time. I'd recommend them because there's a quick turn around on things.

Jay B_4

They have assisted her with her bathing and light housekeeping I like their professionalism

Joe S_18

They are there to help with any and all my needs. The caregivers that show up are carefully selected, they have warmth and compassion for me.

Patricia "Patti" W

I think when I needed them more initially, they were there and helped me in my home. They took care of making dinners and things like that. I think that the people are kind and very professional. So is the staff at the offices.

Eveline K

They are very pleasant people and very sending. They're flexible, if you don't have any funds you can just give them a weeks notice.

Pam M_10

They have provided companion care. They are easy to schedule.

Anonymous_6164

They are very responsive. There is always someone available to talk do. I can find people to contract with. I can have them for a few hours. The office staff is friendly and helpful.

Sarah J_2

They are really good. We only get it once a week, but it is to not worry and be able to do what we need every week. The client loves it as well. They are really easy to work with and easy to get a hold of.

Jerry P_16

It helps me out because she has dementia. I like the staff and the billing.

Anonymous_6873

They are friendly and professional. They make me feel more secure while I am at work. They are on time and professional.

Kathryn R_3

They allow me to go out and buy groceries. I like that the young lady who is helping us is lovely.

Jennifer M_25

They help her with things around the house. They offer excellent services and are professional.

Ursula M_1

They give her lunch. I like that they are companions for my mom.

Sharon "Sheri" M

They have been very helpful. I like that the workers are friendly and go out of their way to help you.

Judy F_8

They are compassionate. They are dependable.

Phyllis P_7

They have made it positive by being reliable and doing whatever we need done. I like that they are very reliable.

Lis L

The services really helped us because I was able to get rest. I would recommend them because they showed up when they were supposed to.

Paul D_9

They were flexible and very helpful. They were able to schedule things that worked well with ours.

Kelly M_8

They could have had better communication. They could have had more qualified people.

Anonymous_6246

They should make sure their providers know how to use different style of vacuums. They had good communication, and consistency of care providers.

Anonymous_6312

They gave me some free time in the morning. I liked the care providers that they sent to our house.

Reuben "

They always keep me informed about things, such as if they have to change a caregiver. They have caregivers who come and show up for me.

Dolores P_3

I would like if they were more consistent with caregivers. I like that they provide substitutes.

Shirley D_4

The office works with me well as to what I would like to have. The office is always ready to help me with the people that have come.

Grace M_9

It gives me a great sense of security knowing I can call on them. The caregiver is very personable and quick with what I ask her to do.

Wendy T_4

It's more on my moms side of things that makes it difficult. They could have more communication.

Diane E_5

Everything is going well; it helps to have someone shower him. They have a great level of communication.

Ed B_1

They supply us with good help. I like that they come and take care of both my wife and me.

Provider Response

Sue W_12

It gives me a day off without worries. The lady we have is phenomenal. They matched up the right person for my parents.

Provider Response

Deborah C_7

They have positive workers. They helped me get safely in and out of the building and the car without being blown away when it was windy. I like how they have good staffing. They helped me get my walker in and out of the car. They helped me with getting my Christmas stuff out of the garage.

Provider Response

Dave E_4

The specific tasks they would accomplish were what helped the most, like cleaning and cooking. It was very well-established, detail-oriented, friendly, and well-managed.

Barbara "Kathy" W

I look forward to the visits. I haven't had them for too long. They could be cheaper.

Christine P

They could make my life easier by lowering their rates so I can afford to have them come by more. I like Visiting Angels because they're responsive when I ask them a question or have to alter the schedule.

Billie M_3

They sent me a good angel. I like the angel that comes here very much.

Mel G

It is new so it has called for adjustment. To have someone in my kitchen took getting accustomed to. This was me and not the agency. They helped me adjust. I have only had them for a short time, but I like the comfort that the agency provides, especially with this being new.

Barbara P_42

They are trust worthy and they have always taken good care of my mother. They are very professional and they are all very kind.

David J_17

They are only a back-up. I don't have to worry. I like that they take care of everything. All their people are qualified.

Chris M_14

I like that they are there when we can't be there. I like everything about them. They make sense.

Provider Response

Anonymous_5059

She does some light house cleaning. I would like them have more hours in each session. I would like them to improve the choice of caregivers.

Provider Response

Rosann W

They treated me very well and they send a great visiting angel to support me. They are very flexible. They address the needs of the client.

Bob C_14

They have continued to do their best to get employees for us. I would recommend them because the caregivers have done an excellent job. When we had any disagreements with the caregivers, Visiting Angels got a replacement for us.

Susan O_5

I'm from Texas, so I had to handle a lot of stuff out of state. The communication was good. I like their Angels. There was one that wasn't up to par, but the other one did 150% more. I can't complain.

John S_80

The caregiver was nice but she did not have the skills to take care of my mom. She needs to be able to have patience to handle dementia patients. They gave me a caregiver that quit because they could not handle my mom. She was also sick twice.

Richard E_2

They make sure I have someone here when I need them and they cover me right away. The people that we have had so far have been very good, all 3 of them.

Paula D_2

They help with chores I cannot do. My caregiver gives me great care and they seem to really care.

Aimee F

She has been so joyful and has become part of the family now. It has been wonderful care for Jim and a great help for me. Our experience has been wonderful. After a few times, our caregiver already knew where things were and we got into a routine with her.

Anonymous_4458

It helped to have someone do things for her that I could not. They were helpful to us. They were good companions.

William M_22

The services provided by Visiting Angels have been a high impact because the caregivers do their job well. I would recommend them because I like everything about the company. The caregiver does a very good job.

Anthony P_6

They aren't here as much, it's only twice a month. The agency is doing well, and the office staff does a great job with updating. I like that they are responsive and that they do so well with the patients.

Susan_1

It gave me great piece of mind to know someone was there with him. They were very responsive to our needs.

Mary "Joan" C

I have her one day a week. She helps me a lot. If they weren't so expensive I would have them more. I like the person they sent to me.

Rich A_1

They worked out great. They sat and talked. Susan was fantastic and she lives close to us so she is like a neighbor.

Ruth G_5

They needed to help me. They needed to help maintain the house. The girl sat outside on her phone. I had to pay $277 for that.

Kevin R_1

It lets me work and tend to my own family while my grandfather still gets the care he needs. It is a relief for all of us. Visiting Angels are the reason my grandfather is still in his house and not in an assisted living facility.

Kathy C_15

He was gentle but still effective and authoritative. They are personable.

Anonymous_3974

They could make my life easier by having more people. The caregiver is really great, but I don't have much communication with the agency outside of billing.

Anonymous_3894

They help me get around to go places when and if I can. They could listen better.

Father A

They help him with dressing and using the bathroom. Whenever there is an issue, they fix the problem. I like the staff.

Kathy R_17

They were able to get her out of bed and give her breakfast When you bring employees in. They should be trained to deal with elderly and sick. You should know how to cook and clean. Some caregivers didn't know how to multitask and do that.

Karen C_21

For me, it is convenient that they take care of him. I live two hours away, and it is nice to not have to run down and do his errands for him. I like their beginning process. They came out and interviewed us and got to know us and came in ready to work with us.

Robert A_9

They drive me around so I can go grocery shopping and enjoy getting away from the house. They do a good job and they help me a lot. They help take me grocery shopping.

Eugene "

The caregiver is getting my mom to open up and talk a little bit more which is nice to see. We have been trying to get other family member of ours to use their services too. They are really good about keeping us informed about the caregiver.

Laura M_12

They need to reduce their prices. They are very business like.

Anonymous_3500

We know she's taken care of and fed. It's nice having that peace of mind. Visiting Angels has great policies but they're very expensive.

Nicole B_2

I could leave the house and she took care of my dad really well. I have one caregiver and she is really nice.

Tamice P

It wasn't for a long period a time and only 3 hours a day 3x per week. My brother set it up and it was organized.

Sheila A

They have been great. They have sent me a great girl and if I have transportation problem they will take care of it and that makes it easier. I like that the people in the office and that are on the phone are good.

Anonymous_3295

They could have handymen and such on call. They could be more long-term instead of just bouncing around so much.

Robyn B_1

It gives me peace of mind to know they see and take care of his needs. They make sure things are clean. They have been very helpful and attentive, and they are good at communicating with me.

Tamra R

My dad is being taken care of so I can take care of myself. It's nice knowing they are here to help. They've been extremely helpful with what I've been going through with my parents.

Dolores K_3

They are here to provide my health care and they cook breakfast and dinner for us. Everything about them is great.

Kelly Y

They need to do a better job of assessing what the customer needs. My mom has a severe form of dementia. She needed assistance in transferring from the bed to the wheelchair and from the wheelchair to the bed. This was all explained to them when they came to do the assessment. The lady that they sent weighed 100 pounds, so she did not have the strength to move my mom. They called in a second helper in when it was time to transfer her, and then they charged us for 2 people. I complained, and he took the charge off for the second person. They told us they would not be able to help us in the future.

Karen H_8

They do the things for me that I can't do. The caregiver I have now is doing exceptionally well.

Sandee M

It's helped her perk back up having that human interaction when I'm gone. I like the personal touch that they have. They have phone calls that when I call and say the name they know who I'm talking about right away. I don't have anything bad to say.

James J_3

I don't have any complaints, but my sister says that she likes the care that they give to my mom. We are all impressed by them. They are convenient with everything in my life.

Marian C

I couldn't operate without the services because I'm in a sling. The agency is incredible because they're caring, and they see what needs to be done.

Betty P_8

It is just wonderful. For one thing, she sees things that I wouldn't even mention for her to do. My caregiver is so sweet and looks around to see things that need to be done.

Charles P_4

They do a lot of heavy work that my wife and I can't do. I like the efficiency of the caregivers.

Anonymous_2545

Even though I only use their services once a week, they have a very important impact. Their service encompasses all kinds of things that I wouldn't be able to do myself. They are very flexible with my needs. They are always cheerful, and it has been a very pleasant experience working with them.

Donald M_13

They do what I need to be done. The services are absolutely necessary. I have to have somebody drive me. I like that they fit my needs.

Jerry R_3

We just see her once a week, and she helps with showering and dressing. We are very pleased with the girl that comes and helps my wife.

Nancy A_5

They have reliability and quality of caregiving. They also provide flexibility. They seem to be quite good at matching caregivers with the needs of my sister.

JoLynne R

They help take care of my parents. They always have good customer service.

Harold L_2

She does the housework for me and is there to help me shower. They are doing what I want done.

Tom R_4

The caregivers help out my mother when I'm not able to, and have camaraderie. I have recommended the agency. They seem to take good care of my mother.

Phil S_1

They just cared for my wife and spent time with her. I didn't ask for house work or anything, I just wanted someone to care for her. The employees were good for the most part. They were very caring and helpful.

Joan L_5

He muttered that he didn't need any help, but he did. He never had any complaints. He would say that it didn't make his life easier because I could have done it, but it sure made my life easier. I didn't have them on a regular schedule. They did a great job, but sometimes I didn't know how to use them to the best of their advantage.

Diane C_8

They help with showering her. I like the office staff because they're helpful.

Donna D_3

I would like them to visit him more, but he refuses. It is nothing against the visiting angels. He just will not do it. I just like how they are there to help him overall. They visit with him, and they care about him.

Carolyn S_10

I like the friendliness and helpfulness of everybody. They are ready to help me do anything. I like the cleanliness.

Rosemary L_1

They take care of my washing like my bedding. They give me good care. I think when they come they know what to do.

Anonymous_1044

They would sit with my loved one and keep them company. They were always on time and did their job well.

Leah (

It's provided me with free time away from my dad, so I can get things done in my own life. We've had consistent care for 2 and a half years, and we have had a great caregiver for a long time.

Pam L_1

It gives me a break. My mom and her caregiver seemed to hit it off. They have similar interests, they socialize well, and they are happy.

Anonymous_261

They help me by taking care of me. I have security. They are really nice people and they take good care of me. I was with another company before, so I know the difference.

Mindy C

They helped my grandmother to manage his medications to ease what my grandmother had to do. They are genuine, and they are caring and consistent in their caregivers.

Lovelylady00987456

She had a person coming from Visiting Angels and they would come in for a few hours a day and help her with her toiletries and a little bit of cooking and cleaning. The care that was provided was satisfactory.

Melissa3

The caregiver from Visiting Angels was fine. However, we needed a CNA and it was the main thing. We needed more than just companionship and making meals for my mother. We also needed somebody who will make sure she takes her meds and who can assist her with the showers. But they weren't as accommodating as we felt we needed. If we call them for a question, they'd give us a call back a day later. I don't want to say anything bad about them because they were there and filled a need for a period of time. But then we realized that we needed to take it a step further. And they are more expensive than a qualified CNA who is doing more for us.