Right at Home Greater Colorado Springs

Offers Home Care

59 Reviews
Call (719) 417-4567
Right at Home Greater Colorado Springs (719) 417-4567
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Reviews of Right at Home Greater Colorado Springs

59 Reviews Write a review

Home Care Reviews for Right at Home Greater Colorado Springs

February 21, 2020

By Richard F_10

I am a past client of this provider

I was able to get groceries once a week. They listened to our needs, and they were able to provide the services that were required.

February 18, 2020

By Clara W_2

I am a current client of this provider

If I had them coming more often it would be better for me. Most of them are Johnny on the spot. The women they send over are very good.

February 11, 2020

By Dorothy M_18

I am a current client of this provider

It is tough because of the cancellations. It seems like they need to have more caregivers on call in case a caregiver calls out. I have had some trouble with cancellations.

February 05, 2020

By Anonymous_3275

I am a current client of this provider

They make my bed and they offer to sweep the floor and that has been helpful. I feel like they have been trained well because they ask me if there are any additional things they can do to help. I don't cook and they have offered to cook for me.

February 05, 2020

By Daniel P_4

I am a past client of this provider

It was a godsend to have them here. They were able to meet the hours that we needed.

January 29, 2020

By John M_37

I am a past client of this provider

They performed every task without hesitation and performed it well. From the beginning, they were always willing to help me out and do what was required of them.

January 24, 2020

By Maria S_18

I am a current client of this provider

They show up on time, have attention to detail, and they give me tips. I ask questions and we figure things out together. I'd like more flexible hours. One CNA is gone by 11 and scheduled to work until 12, but I don't need her for that long.

January 20, 2020

By Marjorie T_5

I am a current client of this provider

They have helped me the most by helping with everyday things. They bathe my loved one, dress her, and prepare meals for her. I like that the agency has sent only quality people to our home.

January 18, 2020

By Ruben B

I am a past client of this provider

We were assisting too. Everything we asked them to do, they did. They worked with your schedule. They made sure to make a match when it comes to personality.

January 18, 2020

By Tom W_7

I am a current client of this provider

They have sent people that my loved one has met and meshed with really well. He likes them. They respond to additional hours on short notice.

January 17, 2020

By Anonymous_3209

I am a past client of this provider

Everything I needed was done well. They seemed very upfront and forthright, I liked the people they sent, and never had any problems.

January 08, 2020

By Michael P_5

I am a current client of this provider

They do a great job cleaning and working with us. We need all the help we can get. They were kind to us. Our house is very filthy. When they came, they were considerate and not mean or rude about it.

December 21, 2019

By Anonymous_2916

I am a past client of this provider

I paid them to do the job, but they said I didn't pay. I was not happy with them because they just stood around waiting for me to tell them what to do.

Provider Response

Thank you for taking the time to voice your concerns, we are sad to hear that your experience was anything less than excellent. Right at Home is dedicated to providing individualized and thorough Care Plans to address each client's needs and care expectations. Our staff are trained to follow the Care Plan and our office staff are encouraged to be helpful and responsive. Feedback challenges us to improve and continue to strive to meet our own high standards.

December 18, 2019

By Anonymous_2959

I am a current client of this provider

I mostly need them to get to the post office, bank, and grocery store. They have been very helpful if I've needed changes in my schedule or shift.

December 13, 2019

By Waneta B

I am a past client of this provider

They did exactly what we wanted. They were available whenever we needed them. The care providers were very attentive, and that was very good.

December 13, 2019

By Anonymous_2900

I am a current client of this provider

It is helpful because they are friendly and do their job. They seem to be so interested in the family and in making sure that everybody is protected and taken care of.

December 13, 2019

By Anonymous_2980

I am a past client of this provider

It was only three hours a week, but it was wonderful. I loved having that routine. I may even start receiving services from them again. They always showed up on time, are very nice, and are absolutely wonderful.

December 12, 2019

By Pat S_12

I am a past client of this provider

I was her primary caregiver. They provided overnight services to make sure she was safe. They were cheerful. They were willing to do more than I needed them to.

December 05, 2019

By Anonymous_2939

I am a current client of this provider

I get three meals. They arrive at 8am and are gone by 1pm. They could walk the dog. Whoever they send must be a very good cook. They have to take into account my very bad hearing. It's sometimes hard to communicate.

November 21, 2019

By Maryann T

I am a past client of this provider

They helped me with heavy stuff like detergent and heavy supplies for my car. For the most part, the people were able to do the tasks. They were physically fit, as requested, but there was one person they sent who came and looked at my garbage after I told her to take it out. She told me that she wasn't sure if she could do that. I guess I should have called the agency to tell them that they sent me someone who couldn't do the most basic task. I was pretty much mobile by then. I had to go out on the porch and explain to her where the garbage was. I decided to help her. When it was time for her to do the dishes, she kept criticizing me. She would ask me if there was a reason that I had to do things that way. I told someone from the company to please not send her again. I like to pre-wash my dishes by hand before I put my dishes in the dishwasher. I instructed her what to do. The bending motion causes strain in my back. She was just sitting on a chair in my dining room. She told me that she had another suggestion for me. I told her that she should give fewer suggestions and stop sitting and get to work. She was angry with that, and she left.

November 20, 2019

By Barbara M_35

I am a current client of this provider

She is very thorough at housecleaning and that is what I like. I just have house cleaning done once a week.

November 18, 2019

By Anonymous_2776

I am a current client of this provider

They have been very good. I have a bad arm. The one that has been here the longest scrubs my back. Sometimes, we have to do everything through the office. You would think that at some point we could just make plans together.

November 16, 2019

By Anonymous_2707

I am a current client of this provider

The people are very sincere and friendly.

November 07, 2019

By Earl B_1

I am a current client of this provider

They are attentive. They have lived up to our expectations. They are one of the only certified organizations.

November 06, 2019

By Ray G_3

I am a current client of this provider

My husband is able to go out during the day, and some of the household chores that accumulate over the week get done. Since we've found the right caretaker, it has been very smooth.

November 06, 2019

By Anonymous_2824

I am a past client of this provider

They were able to help my mother with her needs in the evening so that we were able to sleep. I liked that they were on time when they came.

October 29, 2019

By Gabby W

I am a current client of this provider

It helps my husband. I had a stroke, so I can't do any cleaning. It is excellent for my husband. She has a good personality, she cleans well, and she is on time.

October 23, 2019

By Susan and Fred C

I am a current client of this provider

They make sure there is nothing wrong. They are always here, and each of the workers show up on time. I have no problems at all with them. For the most part, I am very happy with them.

October 14, 2019

By Jean S_12

I am a current client of this provider

The agency itself has a caseworker that comes out every three months to talk with us. I like the individual that comes to take care of my mother and aunt.

October 14, 2019

By Muriel B

I am a current client of this provider

They are a big help, and I am thinking of asking for more help. One caregiver I have will do anything and will do it cheerfully. They are flexible. I find that all the individuals are willing to do anything.

October 10, 2019

By Keith L_3

I am a current client of this provider

I use them for transportation to doctor's appointments. They've done a wonderful job, and they do the job. They could accept insurance, medicaid, or other forms of payment, instead of being just private pay.

October 03, 2019

By Rose S_3

I am a current client of this provider

They took care of our needs. The people that they send over are very attentive to my wife's instructions and make my mother-in-law feel comfortable.

September 23, 2019

By Marie M_11

I am a current client of this provider

They keep you alert. I like the idea of recommending them. They keep me thinking right.

September 10, 2019

By Etna C

I am a current client of this provider

They have helped me the most by being there for me in case I fall. I've been satisfied with everyone except one. They are very caring, and they do everything I ask them to do.

September 09, 2019

By Anonymous_2534

I am a current client of this provider

Outside the one individual that calls me regularly, I had a lot of problems with the office staff, to begin with. I think they have caregivers that they send out.

September 05, 2019

By Richard H_22

I am a past client of this provider

I trusted them because they were recommended by the hospital. They are thorough and reliable.

September 04, 2019

By Elinor Ann B

I am a past client of this provider

They didn't really have anything to occupy them. The caregivers were really good, but it wasn't really working out because they would sit on their phones most of the time.

December 14, 2016

By Royal Family

I am a past client of this provider

Right At Home caregivers made the last few months of our father's life happy and safe. They provided wonderful care and support, doing more than was expected. They were always cheerful and patiently put up with the whims of a 101+ year old.

December 29, 2015

By Elsabeth Pierre

I am a current client of this provider

Right at Home has always been helpful and willing to care for any of my needs. Monika is specially helpful. She always find ways to help accomplish what I need like going to appointments, etc. I am very pleased.

December 29, 2015

By Mary Clark1

I am a current client of this provider

I have been extremely happy with the care I received from Right at Home.

December 29, 2015

By Barbara121355650

I am a current client of this provider

Marjean is wonderful. We have good communication. She's the best!

December 23, 2015

By A.H.

I am a current client of this provider

Kris is my helper and I am satisfied with how she works and her punctuality.

December 18, 2015

By Irene Brauns

I am a current client of this provider

Have had great helpers over the past few years. Keri is great and goes beyond. My life is much easier with your staff always working to help. Everyone is helpful and cheerful. I have recommended your services to other friends and family.

December 18, 2015

By William and Joan Gordon

I am a current client of this provider

We are very happy and satisfied with our care from Right at Home.

December 15, 2015

By Frederick Thayer

I am a current client of this provider

Right at Home does an outstanding service. Keri does my cleaning and I'm very pleased.

December 02, 2015

By Rowd19

I am a current client of this provider

We really like Right at Home we have used other companies before and after a few problems we switched to Right at Home. My family member has dementia and she can be very confused and upset at times. Recently we had a new caregiver come by, a short girl named Shirley we loved her! My family member was all smiles and really happy. Thank you Right at Home Shirley treated my family member with respect and was so kind and sweet. She knew how to speak to my family member and to help ease her anxiety. You can tell she has a lot of experience with dementia care and this was what we wanted! We don’t want someone who is clueless so meeting Shirley was great. She cleaned up and cooked and made sure my family member was cleaned up and fed. The best part is she stayed focused on my family member and talked about music and the weather and old time favorite television shows. I thank you all! It was so nice seeing her so happy. She was very upset when Shirley had to go, we will be requesting her the next time we need care in our home.

September 30, 2015

By Lorna Harris

I am a current client of this provider

All services received have been excellent. Very professional and caring staff. Couldn't do it without everyone. Thank you.

August 05, 2015

By William115010750

I am a current client of this provider

Right at Home seems to be very concerned about the patient and getting a compatable caregiver to suit the situation. The caregivers have been very helpful. They do any "chores" asked. I highly recommend them!

May 26, 2015

By Kathy107525850

I am a current client of this provider

We went with Right at Home. When we interviewed the woman that came out, she was very, very good and very personable. So far, it is working out. The caregivers only come in once every couple of weeks. They're doing laundry, they're changing the beds, and they're cooking dinner and cleaning up. My parents are very happy with them. They show up in a nursing outfit -- they don't just come in in regular clothes -- so they're very professional, and they look for things to do.

January 23, 2015

By Susan104918950

I am a friend or relative of a resident

I think Right at Home does a good job listening to me. They try to help figure out my concerns.

December 27, 2014

By Nena1

I am a current client of this provider

I would not trade either gal for any other. Jen has been with me for 3 years plus, and Norma has been with me almost a year. Right at Home has been a good fit for me, and they seem to cater to my wants and needs. I can be somewhat demanding, and they seem to have the combination.
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About Right at Home Greater Colorado Springs

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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