Right at Home Temecula
27720 Jefferson Ave, Temecula, CA 92590
(951) 441-3890
Verified Partner
4.6
(268 reviews)
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Reviews of Right at Home Temecula in Temecula, California
Laurie S_17
4
|
December 20, 2024
They need to be more affordable. They are responsive, and they are able to meet our needs.
Taulagi T
5
|
December 20, 2024
They are awesome and helpful. They are consistent and call and follow up.
Francisco C_3
4
|
December 11, 2024
I like that I am able to get to work. It would be good for them to have better staffing and experienced caregivers.
Arthur E H
5
|
December 11, 2024
The aid they sent is excellent. I'm very happy with what's happened so far.
Anonymous_1732126626
4
|
November 20, 2024
They could make life easier by the training of caregivers. I like the business manager and department. They are excellent. They are pretty reliable.
Jo Ann D
5
|
November 14, 2024
I don't know what I would do without the agency. The agency always wants to do things the right way.
Anonymous_1730917830
4
|
November 6, 2024
It has given me room to breathe and sanity. Using right at home has trained me to know what to do with my parents, so I am able to learn from them in case of anything. The scheduling is fairly easy that you can change and that happens rapidly.
Bonnie H_7
5
|
November 5, 2024
I use them for transportation and they are able to take me home. They are responsive when I need help.
Barbara S_100
4
|
November 5, 2024
They're necessary for us and we need the help so it's nice to have them. They have good communication and we've not had any problems.
Janet S_35
5
|
October 22, 2024
The caregiver helps with any dishes and getting him medicine. I like that the caregiver is the same most of the time.
Cindy N_7
5
|
October 22, 2024
We have two caregivers, one is better than the other. One was late a few times and called out last minute. I like the quality of people that they send out. They seem qualified and experienced. They are responsive.
Remedios L
5
|
October 11, 2024
They help me with personal care and cleaning the most. They help me when I'm not feeling well. They are easy to work with and approach.
Clytie K
4
|
October 11, 2024
They should vet the workers a little better. They are pretty good and responsive to me.
Bob S_52
4
|
October 11, 2024
They don't do things on their own. The service is ok. The people they send me are good.
Sue Ellen M
5
|
October 2, 2024
Anything I ask for, she helps me with. I would like to recommend.
Ronald B_23
5
|
October 2, 2024
I'm very happy with the service. My parents have someone coming in to check on them and help them. It takes a lot of stress off of me. They are fast and efficient.
Martha C_14
5
|
October 2, 2024
I like that they are always checking on us. Anytime I need their help, they are here for me.
Stephnie C
5
|
September 20, 2024
I cannot get to the grocery store. They go above and beyond the call of duty.
Anneliese N
5
|
September 13, 2024
She takes really good care of her. I don't have to ask her to do things over and over. She knows what to do and she just does it. She never complains. She just listens to our needs and does her job. They find someone quickly and they are very polite.
Hilary K_1
5
|
September 12, 2024
This agency fulfills the extra care my loved one needs. The agency provides outstanding care.
Justin H_3
5
|
September 5, 2024
They help with everyday tasks. They are extremely professional.
Leslie S_20
5
|
September 5, 2024
They are there and understand her needs. They provided great services to my mother. They are great with communication and responsive.
Anonymous_1723135469
5
|
August 8, 2024
It has been a positive experience because the caregivers are on top of things. I already have recommended them. I would recommend this agency because they are reliable.
Tony P_5
5
|
August 8, 2024
The agency has taken a lot off my mind to make my experience positive. I would recommend them because of their availability and the care that the girls give my wife.
Heidi F_3
5
|
August 5, 2024
It helps me rest easy knowing she is cared for. They are always responsive to our needs.
Pamela S_15
5
|
August 5, 2024
The caregiver does what I can't do. I would recommend them because they show up and they do a good job.
Bob D_18
5
|
July 25, 2024
They help him with cooking, and help my mom with other things. I really think they're good overall.
Ditrina P
5
|
July 24, 2024
They helped very much, and it gave some and my husband a break. They seemed very understanding of the conditions of my grandma and aunt.
Diana D_5
5
|
July 16, 2024
They've helped me by helping me eat better, giving me company, and just daily living. I like that the caregivers that have been here, are good.
Stanley R_2
5
|
July 16, 2024
They are helpful and provide a friendly service for her. I like the caregiver that they have sent us.
Agnes S_3
4
|
July 8, 2024
The time they're together is brief, but my mom is very happy. There have been too many changes in a short time.
Suzanne G_9
5
|
July 5, 2024
Having them gives me a break and time off. I like the quality of the agency.
Jennifer D_19
4
|
June 25, 2024
The billing is accurate as far as I can tell. They were quick to respond. They have been consistent with care.
Adrienne P_2
5
|
June 25, 2024
They take her out of her home. My mother loves them all. The caregivers are friendly. Maggie and Evelyn are outstanding.
Frank H_20
5
|
June 24, 2024
They're very helpful. My caregiver has had a positive impact because she can do the things I can't do because of my age. If I ask her to do something, she does it right away. I like that everything seems to work out the way they said they were going to do it. My caregiver comes two days a week, she appears on time, and she does a lot of good work.
Beverly O
5
|
June 10, 2024
They give me the caregivers that I request. They contact me when anything changes and I appreciate it.
Mary A_85
5
|
May 28, 2024
They cater to your needs and put them first. The services are very good.
Medea Y_1
5
|
May 21, 2024
It makes a huge difference, and I am able to not feel so overwhelmed. I live with the caregiver, and when I call the agency themselves they respond, or they return my call right away. They accommodate all my needs.
David B_72
5
|
May 13, 2024
It is very positive for me. They were very responsive and have never failed to find a caregiver.
Robert W_54
5
|
May 8, 2024
They have provided me with relief of around the clock care. I would tell a friend that the people that we have had provided service for us has been very good.
Anonymous_1713980356
5
|
April 24, 2024
I like that they have had great communication. I like that they always have someone available to come over.
Jean R_17
5
|
April 22, 2024
Arianna is like a granddaughter to me. She doesn't need to ask what to do, she knows what to do. Maggie is the same way too. They clean up for me, prepare meals for me, and go to the store for me. We can't leave out Nicole! She grocery shops for me and knows what things are on sale. I like that they are relaxing to be around. They talk with me, and they do things without being told.
Breena B
5
|
April 18, 2024
I appreciate the daily activities being taken care of that I am not able to address. They make me feel that she is in good hands. They have been reliable, communicative, helpful and have addressed any situation that arises. The care has been good.
Marianne L_5
4
|
April 9, 2024
It makes it possible to get things done that I can't do. I like the caregiver.
Gale B_3
5
|
April 3, 2024
My father has dementia, so he can't be left alone. They have great communication, and they are very understanding.
Dave S
5
|
March 26, 2024
They keep my home clean for me, fix my meals for me, and they just overall give me good care. I only deal with my caregivers, and they are excellent.
Maria G_14
4
|
March 18, 2024
The agency has helped to provide information and supplies that we need. I like the agency provides what is needed.
Kiritkumar D
5
|
March 18, 2024
They are working perfectly. They show up on time. They are very nice, gentle, and sober
Lisa H_24
5
|
March 13, 2024
The providers help by keeping my mother-in-law company so she doesn't have an anxiety attack. I like their professionalism and organization.
Anonymous_1709893006
5
|
March 8, 2024
The services have changed my life since I have had them. I feel lucky to have them. Not all situations are suitable given what my needs are. I am really missing my independence.
Emelim C
5
|
February 20, 2024
The caregivers have helped the most just by helping to keep the client busy with activities and taking her to the senior center as well as just caring for her in general. Every person that we've ever had as a caregiver has been really great. We have not had issues. Any time something has come up, the company itself has been very responsive.
Anonymous_1707910930
5
|
February 14, 2024
I like that they keep my dad happy and good people to work with. I like that they communicate well.
Judy F_12
5
|
February 5, 2024
They are always on time. I told them one time what I was looking for and they sent the perfect person.
Joan P_16
5
|
February 5, 2024
It has been a Godsend to have them help me. They give me the freedom to run errands, go to appointments, and more, without worry. I would recommend them because we now have two different caregivers, and they are both wonderful with my husband. They are reliable, kind, and have made it an easy transition for us.
Kathy C_3
5
|
February 5, 2024
He's had a stroke and doesn't communicate very well and having the same person helps. It's good to know that someone is with him that cares about him. They are very friendly. We've had them for a long time. We've had the same caregiver for the last 5 years.
Anthony B_12
5
|
January 23, 2024
The caregivers help my father by overseeing him and making sure he takes his medication. I really like their communication.
Fred A_3
5
|
January 12, 2024
Knowing that my wife has appropriate care at home, it puts my mind at ease. They are accommodating, and their leadership can make adjustments on the fly.
Debbie W_18
4
|
January 12, 2024
The client wasn't thrilled about one of the care providers. I liked that they were good at communication, flexible and arrived on time. They accommodated the client.
Tami S_3
5
|
January 5, 2024
Every time we call, they have been able to fulfill our needs. I really appreciate that. I like that the caregivers are personal.
Ellie L
5
|
December 14, 2023
They help the most by taking care of what I need. I would recommend them because they provide a service that people need.
Pamela T_7
5
|
December 7, 2023
The caregiver gives me a much-needed break twice a week. I like that they try to match caregivers to the clients personalities. They are reliable and punctual.
Anonymous_1701785665
5
|
December 5, 2023
It helps when I have to work. They are dependable.
Carolyn W_15
5
|
November 21, 2023
They're doing things for her that she wouldn't do normally on her own. Like getting her food and doing exercise. Everything has been really nice and smooth. It's hard bringing strangers into your house, but it has been nice and easy, and all of the caregivers have been really nice.
Lauren R_4
5
|
November 21, 2023
You can trust them with the person you love and know they are in great care. I just like that they are always on-it and able to provide services.
Anonymous_7662
4
|
November 9, 2023
I would like the caregiver to see what needs to be done instead of having to be told what to do. They seem efficient and intelligent.
Terry
5
|
November 7, 2023
I have been using Right at Home Temecula for my mother for eight months now. I didn't have a lot of time to do much searching. We felt that it was necessary to get somebody in there right away because my mother became non-ambulatory. So I called them and got the information from them, and they could send someone out the following day, so that was important for me. The caregiver is assisting my mother to the bathroom and bathing. Regarding billing and scheduling, it has been great so far. The caregiver is awesome. Her name is Brittney, and she's amazing. She is there every day on time and does exactly what she's there to do. She is there to take care of my mother and not both of them, but she's very good with both of them.
Nilda N
5
|
November 3, 2023
I can still go to church and do activities as before. I like that they are very worried for the clients and they're always checking in on us.
Debbie H_22
5
|
October 19, 2023
They support me and my mental health. When they come, I show them around the facility I live in, and they are receptive to my needs around the house. I would recommend them because they have been consistent and helpful.
Maria P_14
4
|
October 5, 2023
It is hard to find the correct caregiver. The caregivers she has right now care about here and her help, I like that the Right at Home immediately finds somebody else when we need a new caregiver.
Anonymous_7622
5
|
October 5, 2023
The caregivers help him with personal hygiene. Jennifer is just fantastic, and the company is really lucky to have her as an employee.
Anonymous_7591
5
|
September 18, 2023
They show you. They train you and show you what to do. I think that the care that they attend you with when you call and have a situation, they are right on it and give you feedback you need to hear. Their support is really good.
Leticia L
5
|
September 7, 2023
They help with laundry and stay with me. And they help me open things and make food. If they need it like me, they need it very fast. I like that I am at home when they give the services.
Kathy C_25
5
|
August 25, 2023
He is comfortable with the healthcare workers that we had, and it is helped myself to get his needs met. So far they met all my needs, and they are good with any other changes I need to make and are easy to get a hold of.
Wayne E_2
3
|
August 16, 2023
The people that we got now are really good people, they provide support for my mother. They have inconsistency of their hiring of their workers. Some are good and some are bad.
Gail T_3
5
|
July 24, 2023
We only go to this agency occasionally, not a regular service. The people we have dealt with have been very pleasant.
Kathleen R_12
5
|
July 24, 2023
She helps me moves stuff and I don't have to cook, and she does the laundry. They are very good and helpful, kind.
Nadine P_4
5
|
July 7, 2023
I am able to get what I need to be done. I like that the person who I am working with has been very helpful to me.
Janice M_11
4
|
June 21, 2023
My mother is declining. They try, but her memory is gone. Lately, their rates keep going up.
Edward F_4
5
|
June 21, 2023
It helps a lot because it keeps the house cleaning. I like that they help me out with my house cleaning.
Virginia M_16
3
|
June 21, 2023
If they get here on time, they won't want to leave early. Sometimes they are late or they have dentists appointments. I don't think they interview these people very well, some people are good and some are very marginal.
Joanne M_14
5
|
June 9, 2023
It is necessary because I live alone. It has helped me feel secure in my home I would recommend them because it's very personalized.
Norine M_1
5
|
May 19, 2023
They help the client by providing him good attention. They are attentive to the needs of the client.
Del A
5
|
May 8, 2023
They keep her company and help her move around. Keep her from being ridden. They're very efficient and they send nice caregivers.
Kim H_15
5
|
May 8, 2023
The services are helpful because it gives me a break. I count on them to be here so I can do my grocery shopping and me time. Marilyn is taken care of, so it's a win-win. I would recommend Right at Home because of their courtesy.
Jerri O
5
|
May 4, 2023
They have helped by being available and with meal prep. They have good people on staff.
Michelle S_15
4
|
April 18, 2023
They have good communication with us. I like that they have people available for when their regular person doesn't show up.
Lindsey B_2
5
|
April 6, 2023
I am an only child, and it gives me the comfort that my mother is in good hands with her caregiver. I like Right at Home because everyone has been so friendly and responsive.
Laura A_8
5
|
March 15, 2023
The agency has made my life easier by doing whatever I need that specific day. I like that they are all friendly and they'll do anything you ask.
Francis P_4
4
|
March 4, 2023
The impact has been average. I'm only on liquids now, so I didn't eat when she didn't cook. I would recommend Right at Home, but it is a little expensive. I'm not lazy, and I work along with the girls. I just need help.
Diane M_26
5
|
February 27, 2023
They find it easy to come into the home and be a friend. I like that they are willing to fit our needs. They fit us with a good person.
Toni C_2
5
|
February 7, 2023
I help out with my own loved one as their caregiver by washing clothes and sorting them, cooking, cleaning, helping out with equipment in the restroom, and lots of other stuff for their daily life that they need. Whatever we need, we have been able to get from them to, so we are satisfied and would certainly recommend the services.
Wayne K_5
4
|
February 4, 2023
I think they're doing exactly what they need to. We have things for them to do, and they get it done. They've been very responsive to our schedule.
Tamaira J
5
|
February 3, 2023
The services have been very helpful. The caregivers have been very responsive to my mom's needs. This agency has reliable, consistent, and loving caregivers.
Sharon D_20
5
|
January 7, 2023
They are friendly and listen. They are very invested for the time they are there. They give personable care.
Susan V_9
5
|
January 5, 2023
They can prepare meals for us. Our current caregiver has a great attitude, looks for things to do to keep busy, and interacts a lot.
Robert S_88
5
|
November 9, 2022
I like the fact that she is here with my wife. I like that the lady that came to us is always on time.
Cheryl F_8
5
|
November 4, 2022
They have been very attentive to my husband. They are very organized and the girls seems trained.
Stacy M_5
5
|
October 11, 2022
My mom needed to get places, and she wasn't driving. I work, so this made it easy for her to get help. I like that they provide extraordinary caregivers. They form friendships and are awesome!
Kristi P
5
|
September 23, 2022
We can go to church on Sundays with confidence because the client is with someone else. I love the person they send for the client's care.
Bonnie F_5
5
|
September 12, 2022
I like that everything is great and they are taking care of turning me all the time due to a pressure soar. I like that everybody is friendly and I like the girls.
Deidre B
5
|
August 18, 2022
It has had a very positive impact, they help her with the level of care that my mother needs. I like their communication with me and their ability to be able to match up the personalities of a caregiver with our needs.
Frances M_20
3
|
July 7, 2022
They shouldn't send me duplicate statements. They should make clearer statements of when and where they're performing the services.
Anonymous_6326
3
|
July 6, 2022
The caregivers that are not a good fit for me could work on things like not hovering over me. I like the caregivers that are helpful. Some of them are not helpful though.
Mark B_19
4
|
June 22, 2022
They've been doing about the best they can. They're very flexible and easy to work with.
Teresa N_2
4
|
June 8, 2022
The agency is able to help with scheduling and help with a high experience level. They would need a little more self iniative.
Doug V
4
|
June 8, 2022
The caregiver takes me for walks, which I really enjoy but my wife doesn't let me walk alone anymore. So the caregiver will walk with me instead and I really like that. Right at Home could improve their communication. The caregiver who comes to me from Right at Home is very kind, gentle, and takes interest in me as a person, which I really like. She gets her business done and I enjoy her company.
Susan K_24
5
|
June 8, 2022
The provider has helped me the most with travel. I like this agency because the caregivers are nice and on time.
Susan W_17
4
|
May 18, 2022
I love my caregiver. I like the care that I receive.
Dorothy J_6
5
|
May 10, 2022
I don't have to do the client's showers anymore, which I really appreciate. They give my mom showers which we like. Brittnie has great strength.
Anonymous_6118
5
|
May 4, 2022
It's necessary. Since I'm her caregiver otherwise, it makes it possible for me to get her in and out of bed and it frees me up to do other things I have to do. The people have been prompt, friendly, they like who they work for, and everyone who works there have been very helpful.
Dorothy F_6
5
|
May 4, 2022
They've helped the most by being on time and doing anything and everything I ask. I like that they're efficient.
Jen B_1
4
|
April 25, 2022
Having someone there is a plus. They take him out and drive him around. Price is a big issue for me.
Leroy O
5
|
April 5, 2022
They help me out with bathing and other physical things. Just having them be here is important. I like that it makes life feel comfortable. There is no problem with making friendships and enjoying ourselves.
Randie F
5
|
April 5, 2022
They make my life a lot easier and they keep me informed on what is happening. One thing I would tell a friend is they have caring providers.
Anonymous_5781
4
|
February 8, 2022
I have freedom and it is relaxing. They are here for me and my husband, and they are fun to be around.
David A_18
4
|
February 2, 2022
I need a car from time to time. I need help to get around. I just use them for rides to various places. They arrive on time and they have a nice car.
Lillian S
5
|
January 25, 2022
They give good service and they are very nice. I like that they give good care.
Steve G_12
4
|
January 10, 2022
Sometimes the caregiver wouldn't show due to staffing issues. This agency stepped up when another place dropped the ball.
John L_31
4
|
January 10, 2022
Managing the employees better, they just look at their manuals, I have to give them information. I think some Caretakers are very good, and some aren't, I get irritated with the schedulers. Have to get newly orientated.
Linda O_11
5
|
January 10, 2022
The people they send are really good. I like the quality of people they sent to take care of me, they send excellent people.
Harold P_5
4
|
January 5, 2022
It was good, I just didn't get the rest I thought I would because of the circumstances. They were very prompt and they seem well organized. The caregivers were very well-trained.
Janis M_2
3
|
December 17, 2021
They can send someone who is trained. I think they should only hire people that have had training in home health care.
Thora R
5
|
December 7, 2021
Everyone is very professional and extremely helpful. Any request we've had has been honored immediately.
Jack M_10
4
|
December 6, 2021
They sent a person of full wits about them to make a decision when needed. I liked the immediate attention to his needs that they gave.
Anonymous_5475
5
|
December 3, 2021
It was a good impact. Everything they did was really good and they were extremely caring. The girls that I had were very efficient. They knew what they were doing and were very well trained. They communicated well with one another.
Sergio S
5
|
November 17, 2021
The caregiver was always on time. She also helped me take my medications. The caregiver they sent was very nice and helpful.
Anonymous_5442
4
|
November 6, 2021
We only used them one time, but they were helpful. I like how quickly they were able to respond to my needs.
Rose H_5
5
|
October 21, 2021
I could not have lived alone without their help. My caregivers were wonderful and I have no complaints with the agency.
Provider Response
Mitch P
4
|
October 14, 2021
They have been able to provide the basic care that we need. I would like them to have better cost.
Anonymous_5324
5
|
October 7, 2021
They just help out in the home and with my husband's care. I like that most of the caregivers are well-trained and help out a lot.
Anonymous_5202
4
|
September 24, 2021
I do not have to be there to take care of him. I like that they have one caregiver who is amazing.
Kristina W
5
|
September 18, 2021
We've never had in-home care before, so having the help was a huge stress-reliever. They're reliable and were easily able to provide a caregiver for my mom.
Bruce C_4
5
|
September 10, 2021
They provided me my caregiver and everything has worked out. I enjoyed my caregiver.
Celia N
4
|
August 16, 2021
It has been a great impact. They help me with meals. They are doing fine and I am not worried about it.
Sohair S
4
|
August 16, 2021
My mom is going through a difficult time. She has dementia. She is deteriorating. The caregiver understands what she is going through, because her father had dementia. They are very reliable. The person helping my mom is very helpful.
Roseann M_1
5
|
August 6, 2021
They have really helped by personally interacting with her, and I like how responsive they are to her. I really like that they are responsive to me.
Laura H_21
5
|
July 28, 2021
They helped me sort through things I wanted to get rid of. I like that they were very good about finding someone to fit in my schedule.
Donald B_6
5
|
July 21, 2021
They have been able to send us caregiver that helps us with keeping things clean. The person is very nice to Don and he was just very nice.
Sherri J_2
5
|
July 16, 2021
They have kept my grandma happy. If Grandma is happy, we're happy. I like that they are dependable.
Carla D_2
5
|
July 13, 2021
It greatly impacts Chris's daily life if he has someone good to take care of him. I like that they're usually able to find someone for me and they're pretty good at following through.
Doug T_2
4
|
June 17, 2021
They are accommodating. They are easy to work with and they are very flexible.
Chester G
5
|
June 14, 2021
It allowed me to go visit my parents who I hadn't seen in 2 years. That was important to me. I have actually recommended them to neighbors already. I appreciated their service.
Clark P
5
|
June 14, 2021
They provided professional services to Gordon. The care providers that came to the home were very good.
Terri O_2
5
|
June 9, 2021
I only ended up needing help getting to one surgery and getting home afterwards. I just don't go around recommending things, but they filled my needs. If it came up, I would say they are good.
Yvonne T_3
5
|
May 20, 2021
They have done what they were hired to do which is assist her with her daily activities. They have been attentive and reliable.
Scott M
5
|
May 10, 2021
They're very professional, caring, and kind. They are very good in what they do. The office and the care takers are wonderful.
Dolores H_3
5
|
April 24, 2021
They help me get dressed and bathed. They watch me so I don't fall. They are always friendly. I usually like the girls.
Nicholas R
5
|
April 12, 2021
They help with my daily life. The provider has taken over most of the care of my bedridden wife during the week. They are prompt to reply. They satisfy our needs. The caregiver has been excellent.
Julie R_6
5
|
March 6, 2021
It took the responsibility off of me, and I could just be a daughter and not a caregiver. They were so compassionate when I called for services. They staffed me right away.
Joan F_9
5
|
February 19, 2021
They do my laundry. They seem to be doing all the things I need. They drive me to where I need since I do not have use of my left arm.
Paul S_16
5
|
February 18, 2021
She did whatever was needed. They were very dependable.
Terri L_1
5
|
February 4, 2021
They helped us the most by explaining the services and all that they do. They made our lives a lot easier.
Barbara C_44
4
|
January 7, 2021
They are very necessary at the moment. They help me to walk around. They are very efficient.
John R_33
5
|
November 26, 2020
My husband was very ill and I needed to have an opportunity to do things like shopping and doing things away from home. They are very helpful. I appreciated their understanding.
Mary K_13
5
|
November 21, 2020
The person is here faithfully and is providing the relief I need to take care of my mother in law at home. Our caregiver is reliable. They are responsive to our needs. They provide the right person.
Isabel A
4
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November 19, 2020
So far, they've been taken good care of her when they are here. They could have more backup staff to replace no-shows.
Elsie D_1
5
|
November 10, 2020
It is a big help, I wouldn't like to be without the caregiver. I am extremely satisfied. The caregiver talks to me and always does my laundry.
Colleen B_3
4
|
October 28, 2020
They furnished me with a driver and that has helped me get to my doctors appointments and lab and that is the biggest help of all, because right now I cannot drive. They are very accommodating, friendly and pleasant.
Jack C_5
3
|
October 27, 2020
It's the only day I have to get out and run errands. It's very important. I have to have someone one day a week. I would recommend them, but not if all caregivers are the same quality. I'm not crazy about the lady we have.
Michael B_27
5
|
October 22, 2020
They are much needed. They supplied skilled caregiving when we need it. I like everything. Carmen came out and visited our home. She has always done well for us.
Betty B_21
5
|
October 8, 2020
The caregivers are kind and helpful and that's what I need. All the caregivers are very nice and very helpful. Well, most have been helpful!
RM
4
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August 18, 2020
I have chosen Right at Home Temecula for my parents. They provide general care. We had a little problem in the beginning because they were sending out some younger people who didn't know how to cook and things like that. We went through a couple of weeks of growing pains until we got the right caregivers. You can't really fault them though because a lot of their normal caregivers were not coming back to work because of the unemployment situation and COVID. Scheduling and billing are fine; everything is good.
Alex A_1
5
|
March 19, 2020
My dad gets good care and I am more at peace and helps eliminate responsibilities I have in the morning. I like that they keep up with the communication and the caregivers are excellent.
Virginia M_7
5
|
March 7, 2020
They were here and doing what I asked them to do and doing a good job. They are caring, keep in contact, and have done a great job.
Debra C_5
5
|
February 25, 2020
Their system has a working notebook and whoever works with her takes notes in it for current situations. I don't have to take a lot of time to explain things with a new person because it is all right there. They do a good job with summarizing things that I can read when I get home. I liked that when I am calling last minute, they were able to find a qualified person to stay with her.
Sandra A_4
4
|
February 12, 2020
I use it mostly for transportation so I can get to my doctor appointments. They have their own system of doing things, and they seem to communicate pretty well.
Anonymous_3224
4
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February 12, 2020
It was a lot better than nothing because he found most of the caregivers kind and their intent was to be good and helpful but some were not as well trained as others and he was not able to get the caregivers that he really liked on a consistent basis. They could provide more consistent care on the level that they provided for him with a couple of caregivers he had.
Provider Response
Lisa L_11
5
|
February 10, 2020
The most helpful part of the care is that they deal with everyday errands and tasks. I like that they're easy to work with.
Lorraine C_4
5
|
January 25, 2020
They provided a trustworthy and caring caregiver. She helps my wife. I like the caregiver and they are excellent.
Lykke S
5
|
January 17, 2020
They allow us to travel. The only drawback is bathing. I would highly recommend them. The only drawback I have is that they should do bathing.
Provider Response
Lynne R_1
5
|
December 21, 2019
We know that my dad is being cared for every day. We don't have to worry. They are a companion for him. They have worked with me to get compatible workers there for my dad.
Wendy S
5
|
December 11, 2019
My mom is very independent and doesn't let them do things, because she wants to do it. We have been with them for a while, and some have come and gone, but they always seem to find the right person for my mother.
Anonymous_2991
4
|
December 10, 2019
They will help my loved one with day-to-day activities. They've always been professional in my dealings with them.
Karen F_12
5
|
November 11, 2019
They made sure that he was safe and ate at least one meal a day. They couldn't give meds, but they did remind him to take his meds. They were very personable. They kept great communication with me. They did so much more than I could have hoped for.
Allan and Carol L
5
|
November 11, 2019
Both of us could be on the phone, and she can answer and help. She cleaned all the windows inside and out. She's an A+. They are amazing. They are dependable. They work and do a great job.
Jason U
5
|
October 28, 2019
The thoughtfulness of the care they provide is the most helpful part of the services. They're very thorough. They're very organized.
Merle and Leonard N
5
|
October 28, 2019
They helped the most by taking me to doctor appointments and on shopping trips. I like that they are very prompt and courteous. They were always on time.
Wayne R
5
|
October 15, 2019
They are prompt about getting me and taking me where I have to go. I like the service in general.
Bonnie H_3
5
|
October 9, 2019
It gave me free time to do the things I needed to do. I liked their personal care.
Michele G.
5
|
October 2, 2019
What a great match our gal was for my mom, 2 years until she had to go to a home. She took her to get her hair done & grocery shop each week. Always made sure she was safe walking with her cane. Dementia & debilitating arthrits is why she's had to move. We were very lucky, mom was very lucky to have her. Thank you so much!
Anonymous_2446
5
|
September 10, 2019
They usually accommodate me, even though I call at the last minute. Usually, with us, I never know when I have to go someplace. I am usually able to get one of our favorite girls. Most of the time, I'm able to get one of them, and they are close by. My husband is happy with those girls.
Marilyn B_5
5
|
September 4, 2019
They send the correctly-trained caregivers that work hard and know what they're doing. The people are responsive and kind, and they understand any special circumstances.
Brenda M_6
5
|
September 4, 2019
My father is not able to dress and bathe himself, so they are helpful in that manner. I like their caregivers.
Provider Response
Harvey C
4
|
August 26, 2019
It depends on the person. There was a person here that I wasn't satisfied with, so I requested a different one. They don't bother me. I am only interested in the services that our caregiver is providing for us.
Douglas P
5
|
August 26, 2019
They respond quickly, and they're friendly and professional. They train their caregivers in advance. We've had a couple of young women, but they all seem to have been through a training program. They respond to our needs and find good caregivers.
William R_12
5
|
August 20, 2019
They have helped me the most by driving me to my appointments. I like that they are knowledgeable in regards of what they are coming for. They are on time.
Karen T
5
|
August 20, 2019
They really paid attention to her needs and tried to keep her positive. They were quick to respond, and they were flexible with their time.
Marie L_4
5
|
August 10, 2019
I know that Right at Home is dependable with providing me with help. They are accommodating if we call last minute to get a caregiver. We got a caregiver in under two hours.
Dawn
5
|
July 22, 2019
Right at Home Temecula is amazing. We use them once a week for three hours a day. The caregiver takes my dad out on little trips around town and cleans his room. He is kind and super friendly. The pricing is amazing.
Gary E_1
5
|
July 10, 2019
They make life easier by taking him to the store. They could improve their billing.
Provider Response
Nancy C_7
5
|
June 24, 2019
I have a bad back, and it relieved my back. I liked the fact that I got a statement every week about my bill.
Karla K
5
|
June 7, 2019
Without them, we would have had to come up with some other arrangement and find someone else we could have trusted. They seemed to train their people and they were more knowledgeable than the other agencies we had used. Right at Home seems to be able to have a higher educational value and they also have annual reviews. Someone comes out to the house to observe the caregivers.
Anonymous_728
4
|
May 16, 2019
They helped my mom and sat with her and talked with her. They were very courteous. They did a good job, and we had no problems.
Anonymous_234
5
|
May 16, 2019
They have helped a lot. What they do for my dad, I can't do. They make it so that he can stay at home. They are pretty good about sending people when I need them.
Michelle J_1
5
|
May 2, 2019
They do everything she wants them to do. My mother likes the caregivers she has had. They have quality caregivers.
Gary C_5
5
|
April 23, 2019
I don't have to worry about coverage when they're there. I can run errands, and I don't have to worry about her. I have recommended them several times. They're reliable. They're able to ensure coverage of staff. The billing has been very accurate and timely. The staff that they've provided has been well trained and accommodating to my mother.
Patrick H_2
5
|
April 2, 2019
It's been positive, and the responsiveness when we have to get an appointment has been very helpful to have their flexibility. They have been very responsive on the scheduling because almost everything I've asked has been short notice.
Steve K_3
5
|
March 2, 2019
The progression they were able to get out of my wife was the mot helpful part. I liked the caregiver that came in because they were constructive and got my loved one to do a lot of things that my loved one could not do.
Polly M
4
|
February 23, 2019
They could be less expensive. They pay their workers less than they charge. They are easy to get a hold of. They answer day or night.
Provider Response
Carla H_3
5
|
February 15, 2019
They have been able to give me real people connections. I feel like they care about you. The people that they have sent me have been excellent. Both have been wonderful.
Marilyn T_3
5
|
January 26, 2019
They do the things that I can no longer do. It's the best way to get home health care. I don't have to worry about if someone is going to show up. I always have someone that will show up.
David P_12
5
|
January 4, 2019
They provide companionship and help out with the minor household duties. They are on time, and the girl they sent worked out well, with one exception.
Michael M_32
4
|
January 4, 2019
I get lots of help. They answer my questions and help where I need it. When I call, they are there. They are consistent and helpful.
Jose S_1
5
|
December 18, 2018
They help with everything I need. I like the people that come and help.
Phyllis K_3
5
|
December 16, 2018
They are a nice resource. We do not always need them, but when we do, they are nice to have. For the most part, they try to be accommodating to us and if we have a last minute issue, they try to accommodate. Most the caregivers have been really good.
Gwen and Bennie L
5
|
December 12, 2018
They help the most with their one-on-one care. They are prompt and provide good services. Most of the caregivers are a good fit for us.
Renee S_1
5
|
November 28, 2018
They helped the most because my mother was completely dependent on a caregiver, and they were able to meet all of her needs. I like that they are easy to access when I have needed them.
Nicole B
5
|
November 8, 2018
It just makes it easier for me. They mostly help me when I need to go some place. I like that they are prompt.
Burt M
3
|
October 6, 2018
It happens to be my wife that's being treated, it makes a great deal of impact on my daily life. Except for few, there's a constant change of givers.
Anonymous_313
1
|
October 5, 2018
They could get efficient caregivers that do their job. They sent out caregivers one time and then they sent a different one the following week, so they aren't consistent.
Provider Response
Alan B_1
5
|
October 4, 2018
They watched her and they kept notes. They did what they were supposed to do. They responded real fast and my loved one likes the people that stayed with her.
Anonymous_287
5
|
October 3, 2018
They just did everything I needed to have done. They helped me get ready so I could be independent for the rest of the week. The people were great and it worked out well.
James W_13
5
|
October 3, 2018
It is very important to me. I am worried about not having enough help. I am worried about them cutting back on my program. I need help with cooking, dressing, and all kinds of things. I think their service for senior people is really needed.
Melissa L_1
5
|
October 2, 2018
The provide care for my mother-in-law so we don't have to be there all the time. We can count on someone being there. They are easy to work with and they have good pricing.
Janet S_7
5
|
October 2, 2018
Their service was essential because I am handicapped. She helped me with my food and laundry, and taking care of my cat. I especially liked my caregiver. She was excellent and was a good worker.
Nick S
1
|
September 28, 2018
They do fine but they don't do certain things when they help me. They don't do much around the house and when they are done with everything they just sit around. They don't do much and basically come to watch me.
Provider Response
Peter G_2
5
|
September 26, 2018
The provider was very good. She knew what she was doing even though she had never met the client. My dad was in hospice, and he was really struggling, but the provider was awesome. Their services were great.
Carole B_1
4
|
September 18, 2018
Our communication hasn't been what I have wanted, but I do think they mean well.
Jan & Mike F
5
|
August 3, 2018
They give me some relief from things that I had to do before such as cooking. We like having a caregiver that can follow directions in cooking things the way we like. I can call and change times as doctor's appointments come up, and they work well with me on that.
Matt O
5