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Right at Home Temecula

27720 Jefferson Ave, Temecula, CA 92590

(951) 441-3890

Verified Partner

4.62

(223 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Right at Home Temecula in Temecula, California

4.62

(223 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Anthony B_12

    5

    January 23, 2024

    I am a current client of this provider

    The caregivers help my father by overseeing him and making sure he takes his medication. I really like their communication.

    Mike R_21

    5

    January 23, 2024

    I am a current client of this provider

    Both parents that are having the care are 94 and need help with their day to day. I like that the staff is very easy to work with and are responsive.

    Fred A_3

    5

    January 12, 2024

    I am a current client of this provider

    Knowing that my wife has appropriate care at home, it puts my mind at ease. They are accommodating, and their leadership can make adjustments on the fly.

    Debbie W_18

    4

    January 12, 2024

    I am a past client of this provider

    The client wasn't thrilled about one of the care providers. I liked that they were good at communication, flexible and arrived on time. They accommodated the client.

    Tami S_3

    5

    January 5, 2024

    I am a current client of this provider

    Every time we call, they have been able to fulfill our needs. I really appreciate that. I like that the caregivers are personal.

    Ellie L

    5

    December 14, 2023

    I am a current client of this provider

    They help the most by taking care of what I need. I would recommend them because they provide a service that people need.

    Pamela T_7

    5

    December 7, 2023

    I am a current client of this provider

    The caregiver gives me a much-needed break twice a week. I like that they try to match caregivers to the clients personalities. They are reliable and punctual.

    Anonymous_1701785665

    5

    December 5, 2023

    I am a current client of this provider

    It helps when I have to work. They are dependable.

    Carolyn W_15

    5

    November 21, 2023

    I am a current client of this provider

    They're doing things for her that she wouldn't do normally on her own. Like getting her food and doing exercise. Everything has been really nice and smooth. It's hard bringing strangers into your house, but it has been nice and easy, and all of the caregivers have been really nice.

    Lauren R_4

    5

    November 21, 2023

    I am a current client of this provider

    You can trust them with the person you love and know they are in great care. I just like that they are always on-it and able to provide services.

    Anonymous_7662

    4

    November 9, 2023

    I am a current client of this provider

    I would like the caregiver to see what needs to be done instead of having to be told what to do. They seem efficient and intelligent.

    Heidi F_3

    5

    November 7, 2023

    I am a current client of this provider

    I always know I can reach someone like if there is a gap in the schedule. I like that you can reach them.

    Terry

    5

    November 7, 2023

    I am a current client of this provider

    I have been using Right at Home Temecula for my mother for eight months now. I didn't have a lot of time to do much searching. We felt that it was necessary to get somebody in there right away because my mother became non-ambulatory. So I called them and got the information from them, and they could send someone out the following day, so that was important for me. The caregiver is assisting my mother to the bathroom and bathing. Regarding billing and scheduling, it has been great so far. The caregiver is awesome. Her name is Brittney, and she's amazing. She is there every day on time and does exactly what she's there to do. She is there to take care of my mother and not both of them, but she's very good with both of them.

    Nilda N

    5

    November 3, 2023

    I am a current client of this provider

    I can still go to church and do activities as before. I like that they are very worried for the clients and they're always checking in on us.

    Debbie H_22

    5

    October 19, 2023

    I am a current client of this provider

    They support me and my mental health. When they come, I show them around the facility I live in, and they are receptive to my needs around the house. I would recommend them because they have been consistent and helpful.

    Mary A_85

    5

    October 19, 2023

    I am a current client of this provider

    I am still really weak, and just having her for a few hours a day is really helpful. They have just been wonderful, and I had two caregivers, and now I just have one, and she does everything that I need help with.

    Beverly O

    5

    October 19, 2023

    I am a current client of this provider

    The agency has been very responsive. I like their response to any questions.

    Maria P_14

    4

    October 5, 2023

    I am a current client of this provider

    It is hard to find the correct caregiver. The caregivers she has right now care about here and her help, I like that the Right at Home immediately finds somebody else when we need a new caregiver.

    Anonymous_7622

    5

    October 5, 2023

    I am a current client of this provider

    The caregivers help him with personal hygiene. Jennifer is just fantastic, and the company is really lucky to have her as an employee.

    Anonymous_7591

    5

    September 18, 2023

    I am a current client of this provider

    They show you. They train you and show you what to do. I think that the care that they attend you with when you call and have a situation, they are right on it and give you feedback you need to hear. Their support is really good.

    Dave S

    5

    September 12, 2023

    I am a current client of this provider

    They have provided good, honest caregivers to me who take care of me. I like that they always provide great care for me.

    Leticia L

    5

    September 7, 2023

    I am a current client of this provider

    They help with laundry and stay with me. And they help me open things and make food. If they need it like me, they need it very fast. I like that I am at home when they give the services.

    Kathy C_25

    5

    August 25, 2023

    I am a current client of this provider

    He is comfortable with the healthcare workers that we had, and it is helped myself to get his needs met. So far they met all my needs, and they are good with any other changes I need to make and are easy to get a hold of.

    Wayne E_2

    3

    August 16, 2023

    I am a current client of this provider

    The people that we got now are really good people, they provide support for my mother. They have inconsistency of their hiring of their workers. Some are good and some are bad.

    Bonnie H_7

    5

    August 16, 2023

    I am a current client of this provider

    They just give me rights to the hospital when I have surgery. They are responsive to my needs.

    Gail T_3

    5

    July 24, 2023

    I am a current client of this provider

    We only go to this agency occasionally, not a regular service. The people we have dealt with have been very pleasant.

    Kathleen R_12

    5

    July 24, 2023

    I am a current client of this provider

    She helps me moves stuff and I don't have to cook, and she does the laundry. They are very good and helpful, kind.

    Nadine P_4

    5

    July 7, 2023

    I am a current client of this provider

    I am able to get what I need to be done. I like that the person who I am working with has been very helpful to me.

    Janice M_11

    4

    June 21, 2023

    I am a current client of this provider

    My mother is declining. They try, but her memory is gone. Lately, their rates keep going up.

    Edward F_4

    5

    June 21, 2023

    I am a current client of this provider

    It helps a lot because it keeps the house cleaning. I like that they help me out with my house cleaning.

    Virginia M_16

    3

    June 21, 2023

    I am a current client of this provider

    If they get here on time, they won't want to leave early. Sometimes they are late or they have dentists appointments. I don't think they interview these people very well, some people are good and some are very marginal.

    Joanne M_14

    5

    June 9, 2023

    I am a current client of this provider

    It is necessary because I live alone. It has helped me feel secure in my home I would recommend them because it's very personalized.

    Suzanne G_9

    5

    June 9, 2023

    I am a current client of this provider

    We were disappointed in our previous cleaning crew, so I had to let them go. Right at Home took over and that took that from me and my wife having to. They are professional.

    Norine M_1

    5

    May 19, 2023

    I am a current client of this provider

    They help the client by providing him good attention. They are attentive to the needs of the client.

    Del A

    5

    May 8, 2023

    I am a current client of this provider

    They keep her company and help her move around. Keep her from being ridden. They're very efficient and they send nice caregivers.

    Kim H_15

    5

    May 8, 2023

    I am a current client of this provider

    The services are helpful because it gives me a break. I count on them to be here so I can do my grocery shopping and me time. Marilyn is taken care of, so it's a win-win. I would recommend Right at Home because of their courtesy.

    Jerri O

    5

    May 4, 2023

    I am a current client of this provider

    They have helped by being available and with meal prep. They have good people on staff.

    Michelle S_15

    4

    April 18, 2023

    I am a current client of this provider

    They have good communication with us. I like that they have people available for when their regular person doesn't show up.

    Lindsey B_2

    5

    April 6, 2023

    I am a current client of this provider

    I am an only child, and it gives me the comfort that my mother is in good hands with her caregiver. I like Right at Home because everyone has been so friendly and responsive.

    Laura A_8

    5

    March 15, 2023

    I am a current client of this provider

    The agency has made my life easier by doing whatever I need that specific day. I like that they are all friendly and they'll do anything you ask.

    Francis P_4

    4

    March 4, 2023

    I am a current client of this provider

    The impact has been average. I'm only on liquids now, so I didn't eat when she didn't cook. I would recommend Right at Home, but it is a little expensive. I'm not lazy, and I work along with the girls. I just need help.

    Diane M_26

    5

    February 27, 2023

    I am a current client of this provider

    They find it easy to come into the home and be a friend. I like that they are willing to fit our needs. They fit us with a good person.

    Judy W_34

    4

    February 13, 2023

    I am a current client of this provider

    The caregivers will stay with my loved one in case they need any assistance with anything. I like that we can usually get them on a short notice, so I've recommended them already.

    Toni C_2

    5

    February 7, 2023

    I am a current client of this provider

    I help out with my own loved one as their caregiver by washing clothes and sorting them, cooking, cleaning, helping out with equipment in the restroom, and lots of other stuff for their daily life that they need. Whatever we need, we have been able to get from them to, so we are satisfied and would certainly recommend the services.

    Wayne K_5

    4

    February 4, 2023

    I am a current client of this provider

    I think they're doing exactly what they need to. We have things for them to do, and they get it done. They've been very responsive to our schedule.

    Tamaira J

    5

    February 3, 2023

    I am a current client of this provider

    The services have been very helpful. The caregivers have been very responsive to my mom's needs. This agency has reliable, consistent, and loving caregivers.

    Sharon D_20

    5

    January 7, 2023

    I am a current client of this provider

    They are friendly and listen. They are very invested for the time they are there. They give personable care.

    Susan V_9

    5

    January 5, 2023

    I am a current client of this provider

    They can prepare meals for us. Our current caregiver has a great attitude, looks for things to do to keep busy, and interacts a lot.

    Robert S_88

    5

    November 9, 2022

    I am a current client of this provider

    I like the fact that she is here with my wife. I like that the lady that came to us is always on time.

    Cheryl F_8

    5

    November 4, 2022

    I am a current client of this provider

    They have been very attentive to my husband. They are very organized and the girls seems trained.

    Stacy M_5

    5

    October 11, 2022

    I am a current client of this provider

    My mom needed to get places, and she wasn't driving. I work, so this made it easy for her to get help. I like that they provide extraordinary caregivers. They form friendships and are awesome!

    Kristi P

    5

    September 23, 2022

    I am a current client of this provider

    We can go to church on Sundays with confidence because the client is with someone else. I love the person they send for the client's care.

    Bonnie F_5

    5

    September 12, 2022

    I am a current client of this provider

    I like that everything is great and they are taking care of turning me all the time due to a pressure soar. I like that everybody is friendly and I like the girls.

    Deidre B

    5

    August 18, 2022

    I am a current client of this provider

    It has had a very positive impact, they help her with the level of care that my mother needs. I like their communication with me and their ability to be able to match up the personalities of a caregiver with our needs.

    Stanley R_2

    5

    July 20, 2022

    I am a current client of this provider

    The people that they send are confident and always on time. The agency is responsive to our calls.

    Frances M_20

    3

    July 7, 2022

    I am a current client of this provider

    They shouldn't send me duplicate statements. They should make clearer statements of when and where they're performing the services.

    Anonymous_6326

    3

    July 6, 2022

    I am a current client of this provider

    The caregivers that are not a good fit for me could work on things like not hovering over me. I like the caregivers that are helpful. Some of them are not helpful though.

    Mark B_19

    4

    June 22, 2022

    I am a current client of this provider

    They've been doing about the best they can. They're very flexible and easy to work with.

    Teresa N_2

    4

    June 8, 2022

    I am a current client of this provider

    The agency is able to help with scheduling and help with a high experience level. They would need a little more self iniative.

    Doug V

    4

    June 8, 2022

    I am a current client of this provider

    The caregiver takes me for walks, which I really enjoy but my wife doesn't let me walk alone anymore. So the caregiver will walk with me instead and I really like that. Right at Home could improve their communication. The caregiver who comes to me from Right at Home is very kind, gentle, and takes interest in me as a person, which I really like. She gets her business done and I enjoy her company.

    Susan K_24

    5

    June 8, 2022

    I am a current client of this provider

    The provider has helped me the most with travel. I like this agency because the caregivers are nice and on time.

    Susan W_17

    4

    May 18, 2022

    I am a current client of this provider

    I love my caregiver. I like the care that I receive.

    Dorothy J_6

    5

    May 10, 2022

    I am a current client of this provider

    I don't have to do the client's showers anymore, which I really appreciate. They give my mom showers which we like. Brittnie has great strength.

    Anonymous_6118

    5

    May 4, 2022

    I am a current client of this provider

    It's necessary. Since I'm her caregiver otherwise, it makes it possible for me to get her in and out of bed and it frees me up to do other things I have to do. The people have been prompt, friendly, they like who they work for, and everyone who works there have been very helpful.

    Dorothy F_6

    5

    May 4, 2022

    I am a current client of this provider

    They've helped the most by being on time and doing anything and everything I ask. I like that they're efficient.

    Jen B_1

    4

    April 25, 2022

    I am a current client of this provider

    Having someone there is a plus. They take him out and drive him around. Price is a big issue for me.

    Anneliese N

    3

    April 25, 2022

    I am a current client of this provider

    They could train them better. They're not trained very well. I would like to see better training for their employees.

    Leroy O

    5

    April 5, 2022

    I am a current client of this provider

    They help me out with bathing and other physical things. Just having them be here is important. I like that it makes life feel comfortable. There is no problem with making friendships and enjoying ourselves.

    Randie F

    5

    April 5, 2022

    I am a current client of this provider

    They make my life a lot easier and they keep me informed on what is happening. One thing I would tell a friend is they have caring providers.

    Anonymous_5781

    4

    February 8, 2022

    I am a current client of this provider

    I have freedom and it is relaxing. They are here for me and my husband, and they are fun to be around.

    David A_18

    4

    February 2, 2022

    I am a current client of this provider

    I need a car from time to time. I need help to get around. I just use them for rides to various places. They arrive on time and they have a nice car.

    Lillian S

    5

    January 25, 2022

    I am a current client of this provider

    They give good service and they are very nice. I like that they give good care.

    Steve G_12

    4

    January 10, 2022

    I am a past client of this provider

    Sometimes the caregiver wouldn't show due to staffing issues. This agency stepped up when another place dropped the ball.

    John L_31

    4

    January 10, 2022

    I am a current client of this provider

    Managing the employees better, they just look at their manuals, I have to give them information. I think some Caretakers are very good, and some aren't, I get irritated with the schedulers. Have to get newly orientated.

    Linda O_11

    5

    January 10, 2022

    I am a current client of this provider

    The people they send are really good. I like the quality of people they sent to take care of me, they send excellent people.

    Harold P_5

    4

    January 5, 2022

    I am a past client of this provider

    It was good, I just didn't get the rest I thought I would because of the circumstances. They were very prompt and they seem well organized. The caregivers were very well-trained.

    Janis M_2

    3

    December 17, 2021

    I am a past client of this provider

    They can send someone who is trained. I think they should only hire people that have had training in home health care.

    Thora R

    5

    December 7, 2021

    I am a current client of this provider

    Everyone is very professional and extremely helpful. Any request we've had has been honored immediately.

    Jack M_10

    4

    December 6, 2021

    I am a past client of this provider

    They sent a person of full wits about them to make a decision when needed. I liked the immediate attention to his needs that they gave.

    Anonymous_5475

    5

    December 3, 2021

    I am a past client of this provider

    It was a good impact. Everything they did was really good and they were extremely caring. The girls that I had were very efficient. They knew what they were doing and were very well trained. They communicated well with one another.

    Sergio S

    5

    November 17, 2021

    I am a past client of this provider

    The caregiver was always on time. She also helped me take my medications. The caregiver they sent was very nice and helpful.

    Anonymous_5442

    4

    November 6, 2021

    I am a past client of this provider

    We only used them one time, but they were helpful. I like how quickly they were able to respond to my needs.

    Rose H_5

    5

    October 21, 2021

    I am a past client of this provider

    I could not have lived alone without their help. My caregivers were wonderful and I have no complaints with the agency.

    Provider Response

    Thank you for taking the time to leave a review, Rose. It can sometimes take a little while to get the right fit, but it looks like we got there! Thank you for your patience.

    Mitch P

    4

    October 14, 2021

    I am a current client of this provider

    They have been able to provide the basic care that we need. I would like them to have better cost.

    Anonymous_5324

    5

    October 7, 2021

    I am a current client of this provider

    They just help out in the home and with my husband's care. I like that most of the caregivers are well-trained and help out a lot.

    Anonymous_5202

    4

    September 24, 2021

    I am a current client of this provider

    I do not have to be there to take care of him. I like that they have one caregiver who is amazing.

    Kristina W

    5

    September 18, 2021

    I am a past client of this provider

    We've never had in-home care before, so having the help was a huge stress-reliever. They're reliable and were easily able to provide a caregiver for my mom.

    Bruce C_4

    5

    September 10, 2021

    I am a current client of this provider

    They provided me my caregiver and everything has worked out. I enjoyed my caregiver.

    Celia N

    4

    August 16, 2021

    I am a current client of this provider

    It has been a great impact. They help me with meals. They are doing fine and I am not worried about it.

    Sohair S

    4

    August 16, 2021

    I am a current client of this provider

    My mom is going through a difficult time. She has dementia. She is deteriorating. The caregiver understands what she is going through, because her father had dementia. They are very reliable. The person helping my mom is very helpful.

    Roseann M_1

    5

    August 6, 2021

    I am a current client of this provider

    They have really helped by personally interacting with her, and I like how responsive they are to her. I really like that they are responsive to me.

    Laura H_21

    5

    July 28, 2021

    I am a past client of this provider

    They helped me sort through things I wanted to get rid of. I like that they were very good about finding someone to fit in my schedule.

    Donald B_6

    5

    July 21, 2021

    I am a current client of this provider

    They have been able to send us caregiver that helps us with keeping things clean. The person is very nice to Don and he was just very nice.

    Sherri J_2

    5

    July 16, 2021

    I am a current client of this provider

    They have kept my grandma happy. If Grandma is happy, we're happy. I like that they are dependable.

    Carla D_2

    5

    July 13, 2021

    I am a current client of this provider

    It greatly impacts Chris's daily life if he has someone good to take care of him. I like that they're usually able to find someone for me and they're pretty good at following through.

    Doug T_2

    4

    June 17, 2021

    I am a current client of this provider

    They are accommodating. They are easy to work with and they are very flexible.

    Chester G

    5

    June 14, 2021

    I am a past client of this provider

    It allowed me to go visit my parents who I hadn't seen in 2 years. That was important to me. I have actually recommended them to neighbors already. I appreciated their service.

    Clark P

    5

    June 14, 2021

    I am a past client of this provider

    They provided professional services to Gordon. The care providers that came to the home were very good.

    Terri O_2

    5

    June 9, 2021

    I am a past client of this provider

    I only ended up needing help getting to one surgery and getting home afterwards. I just don't go around recommending things, but they filled my needs. If it came up, I would say they are good.

    Yvonne T_3

    5

    May 20, 2021

    I am a current client of this provider

    They have done what they were hired to do which is assist her with her daily activities. They have been attentive and reliable.

    Scott M

    5

    May 10, 2021

    I am a current client of this provider

    They're very professional, caring, and kind. They are very good in what they do. The office and the care takers are wonderful.

    Dolores H_3

    5

    April 24, 2021

    I am a current client of this provider

    They help me get dressed and bathed. They watch me so I don't fall. They are always friendly. I usually like the girls.

    Nicholas R

    5

    April 12, 2021

    I am a current client of this provider

    They help with my daily life. The provider has taken over most of the care of my bedridden wife during the week. They are prompt to reply. They satisfy our needs. The caregiver has been excellent.

    Julie R_6

    5

    March 6, 2021

    I am a past client of this provider

    It took the responsibility off of me, and I could just be a daughter and not a caregiver. They were so compassionate when I called for services. They staffed me right away.

    Joan F_9

    5

    February 19, 2021

    I am a current client of this provider

    They do my laundry. They seem to be doing all the things I need. They drive me to where I need since I do not have use of my left arm.

    Paul S_16

    5

    February 18, 2021

    I am a past client of this provider

    She did whatever was needed. They were very dependable.

    Terri L_1

    5

    February 4, 2021

    I am a past client of this provider

    They helped us the most by explaining the services and all that they do. They made our lives a lot easier.

    Barbara C_44

    4

    January 7, 2021

    I am a current client of this provider

    They are very necessary at the moment. They help me to walk around. They are very efficient.

    John R_33

    5

    November 26, 2020

    I am a past client of this provider

    My husband was very ill and I needed to have an opportunity to do things like shopping and doing things away from home. They are very helpful. I appreciated their understanding.

    Mary K_13

    5

    November 21, 2020

    I am a current client of this provider

    The person is here faithfully and is providing the relief I need to take care of my mother in law at home. Our caregiver is reliable. They are responsive to our needs. They provide the right person.

    Isabel A

    4

    November 19, 2020

    I am a current client of this provider

    So far, they've been taken good care of her when they are here. They could have more backup staff to replace no-shows.

    Elsie D_1

    5

    November 10, 2020

    I am a current client of this provider

    It is a big help, I wouldn't like to be without the caregiver. I am extremely satisfied. The caregiver talks to me and always does my laundry.

    Colleen B_3

    4

    October 28, 2020

    I am a current client of this provider

    They furnished me with a driver and that has helped me get to my doctors appointments and lab and that is the biggest help of all, because right now I cannot drive. They are very accommodating, friendly and pleasant.

    Jack C_5

    3

    October 27, 2020

    I am a current client of this provider

    It's the only day I have to get out and run errands. It's very important. I have to have someone one day a week. I would recommend them, but not if all caregivers are the same quality. I'm not crazy about the lady we have.

    Michael B_27

    5

    October 22, 2020

    I am a current client of this provider

    They are much needed. They supplied skilled caregiving when we need it. I like everything. Carmen came out and visited our home. She has always done well for us.

    Betty B_21

    5

    October 8, 2020

    I am a current client of this provider

    The caregivers are kind and helpful and that's what I need. All the caregivers are very nice and very helpful. Well, most have been helpful!

    RM

    4

    August 18, 2020

    I am a current client of this provider

    I have chosen Right at Home Temecula for my parents. They provide general care. We had a little problem in the beginning because they were sending out some younger people who didn't know how to cook and things like that. We went through a couple of weeks of growing pains until we got the right caregivers. You can't really fault them though because a lot of their normal caregivers were not coming back to work because of the unemployment situation and COVID. Scheduling and billing are fine; everything is good.

    Alex A_1

    5

    March 19, 2020

    I am a current client of this provider

    My dad gets good care and I am more at peace and helps eliminate responsibilities I have in the morning. I like that they keep up with the communication and the caregivers are excellent.

    Virginia M_7

    5

    March 7, 2020

    I am a past client of this provider

    They were here and doing what I asked them to do and doing a good job. They are caring, keep in contact, and have done a great job.

    Debra C_5

    5

    February 25, 2020

    I am a past client of this provider

    Their system has a working notebook and whoever works with her takes notes in it for current situations. I don't have to take a lot of time to explain things with a new person because it is all right there. They do a good job with summarizing things that I can read when I get home. I liked that when I am calling last minute, they were able to find a qualified person to stay with her.

    Sandra A_4

    4

    February 12, 2020

    I am a current client of this provider

    I use it mostly for transportation so I can get to my doctor appointments. They have their own system of doing things, and they seem to communicate pretty well.

    Anonymous_3224

    4

    February 12, 2020

    I am a current client of this provider

    It was a lot better than nothing because he found most of the caregivers kind and their intent was to be good and helpful but some were not as well trained as others and he was not able to get the caregivers that he really liked on a consistent basis. They could provide more consistent care on the level that they provided for him with a couple of caregivers he had.

    Provider Response

    Thank you for taking the time to leave this review. Because I can't look at your schedule, I'm not sure why you experienced inconsistency. Caregivers, clients and families alike prefer to work with the same people in order to get to know them and their needs. We strive to make that happen. Please, call us so we can work on this together and find a mutually agreeable solution. Karen, Right at Home Temecula, Community Liaison

    Lisa L_11

    5

    February 10, 2020

    I am a current client of this provider

    The most helpful part of the care is that they deal with everyday errands and tasks. I like that they're easy to work with.

    Lorraine C_4

    5

    January 25, 2020

    I am a current client of this provider

    They provided a trustworthy and caring caregiver. She helps my wife. I like the caregiver and they are excellent.

    Lykke S

    5

    January 17, 2020

    I am a current client of this provider

    They allow us to travel. The only drawback is bathing. I would highly recommend them. The only drawback I have is that they should do bathing.

    Provider Response

    We have 2 levels of care: Companionship and Personal Care. The Caregiver who comes to help is a companionship caregiver because that is the type of care that was selected. We can change that anytime. We have many wonderful caregivers who provide personal care including bathing. Please call the office to arrange this service. Thank you for the comments you made.

    Lynne R_1

    5

    December 21, 2019

    I am a current client of this provider

    We know that my dad is being cared for every day. We don't have to worry. They are a companion for him. They have worked with me to get compatible workers there for my dad.

    Wendy S

    5

    December 11, 2019

    I am a current client of this provider

    My mom is very independent and doesn't let them do things, because she wants to do it. We have been with them for a while, and some have come and gone, but they always seem to find the right person for my mother.

    Anonymous_2991

    4

    December 10, 2019

    I am a current client of this provider

    They will help my loved one with day-to-day activities. They've always been professional in my dealings with them.

    Karen F_12

    5

    November 11, 2019

    I am a past client of this provider

    They made sure that he was safe and ate at least one meal a day. They couldn't give meds, but they did remind him to take his meds. They were very personable. They kept great communication with me. They did so much more than I could have hoped for.

    Allan and Carol L

    5

    November 11, 2019

    I am a current client of this provider

    Both of us could be on the phone, and she can answer and help. She cleaned all the windows inside and out. She's an A+. They are amazing. They are dependable. They work and do a great job.

    Jason U

    5

    October 28, 2019

    I am a current client of this provider

    The thoughtfulness of the care they provide is the most helpful part of the services. They're very thorough. They're very organized.

    Merle and Leonard N

    5

    October 28, 2019

    I am a past client of this provider

    They helped the most by taking me to doctor appointments and on shopping trips. I like that they are very prompt and courteous. They were always on time.

    Wayne R

    5

    October 15, 2019

    I am a current client of this provider

    They are prompt about getting me and taking me where I have to go. I like the service in general.

    Bonnie H_3

    5

    October 9, 2019

    I am a past client of this provider

    It gave me free time to do the things I needed to do. I liked their personal care.

    Michele G.

    5

    October 2, 2019

    I am a past client of this provider

    What a great match our gal was for my mom, 2 years until she had to go to a home. She took her to get her hair done & grocery shop each week. Always made sure she was safe walking with her cane. Dementia & debilitating arthrits is why she's had to move. We were very lucky, mom was very lucky to have her. Thank you so much!

    Anonymous_2446

    5

    September 10, 2019

    I am a current client of this provider

    They usually accommodate me, even though I call at the last minute. Usually, with us, I never know when I have to go someplace. I am usually able to get one of our favorite girls. Most of the time, I'm able to get one of them, and they are close by. My husband is happy with those girls.

    Marilyn B_5

    5

    September 4, 2019

    I am a current client of this provider

    They send the correctly-trained caregivers that work hard and know what they're doing. The people are responsive and kind, and they understand any special circumstances.

    Brenda M_6

    5

    September 4, 2019

    I am a current client of this provider

    My father is not able to dress and bathe himself, so they are helpful in that manner. I like their caregivers.

    Provider Response

    Thank you for your comments. Be assured that we do our very best to find replacement caregivers when needed. We take our clients' needs very personally as if it were our own family.

    Harvey C

    4

    August 26, 2019

    I am a current client of this provider

    It depends on the person. There was a person here that I wasn't satisfied with, so I requested a different one. They don't bother me. I am only interested in the services that our caregiver is providing for us.

    Douglas P

    5

    August 26, 2019

    I am a current client of this provider

    They respond quickly, and they're friendly and professional. They train their caregivers in advance. We've had a couple of young women, but they all seem to have been through a training program. They respond to our needs and find good caregivers.

    William R_12

    5

    August 20, 2019

    I am a current client of this provider

    They have helped me the most by driving me to my appointments. I like that they are knowledgeable in regards of what they are coming for. They are on time.

    Karen T

    5

    August 20, 2019

    I am a past client of this provider

    They really paid attention to her needs and tried to keep her positive. They were quick to respond, and they were flexible with their time.

    Marie L_4

    5

    August 10, 2019

    I am a current client of this provider

    I know that Right at Home is dependable with providing me with help. They are accommodating if we call last minute to get a caregiver. We got a caregiver in under two hours.

    Dawn

    5

    July 22, 2019

    I am a current client of this provider

    Right at Home Temecula is amazing. We use them once a week for three hours a day. The caregiver takes my dad out on little trips around town and cleans his room. He is kind and super friendly. The pricing is amazing.

    Gary E_1

    5

    July 10, 2019

    I am a current client of this provider

    They make life easier by taking him to the store. They could improve their billing.

    Provider Response

    Thank you, Gary, for taking the time to leave a review. We are so happy that our services are making your family's life easier. Remember, we are just a phone call away. Our office phone is answered 24 hrs a day - we have no answering service. You mention wishing our billing was different. Please, let us have Deborah call you to go over your issues. We want to make your life easier in the billing department too!

    Nancy C_7

    5

    June 24, 2019

    I am a past client of this provider

    I have a bad back, and it relieved my back. I liked the fact that I got a statement every week about my bill.

    Karla K

    5

    June 7, 2019

    I am a past client of this provider

    Without them, we would have had to come up with some other arrangement and find someone else we could have trusted. They seemed to train their people and they were more knowledgeable than the other agencies we had used. Right at Home seems to be able to have a higher educational value and they also have annual reviews. Someone comes out to the house to observe the caregivers.

    Anonymous_728

    4

    May 16, 2019

    I am a past client of this provider

    They helped my mom and sat with her and talked with her. They were very courteous. They did a good job, and we had no problems.

    Anonymous_234

    5

    May 16, 2019

    I am a current client of this provider

    They have helped a lot. What they do for my dad, I can't do. They make it so that he can stay at home. They are pretty good about sending people when I need them.

    Michelle J_1

    5

    May 2, 2019

    I am a current client of this provider

    They do everything she wants them to do. My mother likes the caregivers she has had. They have quality caregivers.

    Gary C_5

    5

    April 23, 2019

    I am a current client of this provider

    I don't have to worry about coverage when they're there. I can run errands, and I don't have to worry about her. I have recommended them several times. They're reliable. They're able to ensure coverage of staff. The billing has been very accurate and timely. The staff that they've provided has been well trained and accommodating to my mother.

    Patrick H_2

    5

    April 2, 2019

    I am a current client of this provider

    It's been positive, and the responsiveness when we have to get an appointment has been very helpful to have their flexibility. They have been very responsive on the scheduling because almost everything I've asked has been short notice.

    Steve K_3

    5

    March 2, 2019

    I am a past client of this provider

    The progression they were able to get out of my wife was the mot helpful part. I liked the caregiver that came in because they were constructive and got my loved one to do a lot of things that my loved one could not do.

    Polly M

    4

    February 23, 2019

    I am a current client of this provider

    They could be less expensive. They pay their workers less than they charge. They are easy to get a hold of. They answer day or night.

    Provider Response

    Thank you, Polly, for letting us know your feelings about the cost of home care. You are not alone in wishing home care was less expensive. Be assured that we have increased our rates only to cover rising costs to us. We want to stay as affordable as possible to serve as many families as possible. Thank you for your comments.

    Carla H_3

    5

    February 15, 2019

    I am a current client of this provider

    They have been able to give me real people connections. I feel like they care about you. The people that they have sent me have been excellent. Both have been wonderful.

    Marilyn T_3

    5

    January 26, 2019

    I am a current client of this provider

    They do the things that I can no longer do. It's the best way to get home health care. I don't have to worry about if someone is going to show up. I always have someone that will show up.

    David P_12

    5

    January 4, 2019

    I am a current client of this provider

    They provide companionship and help out with the minor household duties. They are on time, and the girl they sent worked out well, with one exception.

    Michael M_32

    4

    January 4, 2019

    I am a current client of this provider

    I get lots of help. They answer my questions and help where I need it. When I call, they are there. They are consistent and helpful.

    Jose S_1

    5

    December 18, 2018

    I am a current client of this provider

    They help with everything I need. I like the people that come and help.

    Phyllis K_3

    5

    December 16, 2018

    I am a current client of this provider

    They are a nice resource. We do not always need them, but when we do, they are nice to have. For the most part, they try to be accommodating to us and if we have a last minute issue, they try to accommodate. Most the caregivers have been really good.

    Gwen and Bennie L

    5

    December 12, 2018

    I am a current client of this provider

    They help the most with their one-on-one care. They are prompt and provide good services. Most of the caregivers are a good fit for us.

    Renee S_1

    5

    November 28, 2018

    I am a past client of this provider

    They helped the most because my mother was completely dependent on a caregiver, and they were able to meet all of her needs. I like that they are easy to access when I have needed them.

    Nicole B

    5

    November 8, 2018

    I am a current client of this provider

    It just makes it easier for me. They mostly help me when I need to go some place. I like that they are prompt.

    Burt M

    3

    October 6, 2018

    I am a current client of this provider

    It happens to be my wife that's being treated, it makes a great deal of impact on my daily life. Except for few, there's a constant change of givers.

    Anonymous_313

    1

    October 5, 2018

    I am a past client of this provider

    They could get efficient caregivers that do their job. They sent out caregivers one time and then they sent a different one the following week, so they aren't consistent.

    Provider Response

    Consistency is of the utmost importance when providing personal care services. While we can't speak specifically to your experience based on the anonymity of your review, we always welcome feedback and the opportunity to discuss how we can improve.

    Alan B_1

    5

    October 4, 2018

    I am a past client of this provider

    They watched her and they kept notes. They did what they were supposed to do. They responded real fast and my loved one likes the people that stayed with her.

    Anonymous_287

    5

    October 3, 2018

    I am a past client of this provider

    They just did everything I needed to have done. They helped me get ready so I could be independent for the rest of the week. The people were great and it worked out well.

    James W_13

    5

    October 3, 2018

    I am a current client of this provider

    It is very important to me. I am worried about not having enough help. I am worried about them cutting back on my program. I need help with cooking, dressing, and all kinds of things. I think their service for senior people is really needed.

    Melissa L_1

    5

    October 2, 2018

    I am a current client of this provider

    The provide care for my mother-in-law so we don't have to be there all the time. We can count on someone being there. They are easy to work with and they have good pricing.

    Janet S_7

    5

    October 2, 2018

    I am a past client of this provider

    Their service was essential because I am handicapped. She helped me with my food and laundry, and taking care of my cat. I especially liked my caregiver. She was excellent and was a good worker.

    Nick S

    1

    September 28, 2018

    I am a current client of this provider

    They do fine but they don't do certain things when they help me. They don't do much around the house and when they are done with everything they just sit around. They don't do much and basically come to watch me.

    Provider Response

    You mentioned the caregiver did fine but didn’t do much and didn’t do certain things. We welcome this kind of feedback and always encourage our clients to let us know how it’s going with their caregiver and whether they could be doing other things. We also follow up frequently with our clients to assess whether there is a need to add anything to their care plan. Thank you for the opportunity to serve your in home care needs.

    Peter G_2

    5

    September 26, 2018

    I am a past client of this provider

    The provider was very good. She knew what she was doing even though she had never met the client. My dad was in hospice, and he was really struggling, but the provider was awesome. Their services were great.

    Carole B_1

    4

    September 18, 2018

    I am a current client of this provider

    Our communication hasn't been what I have wanted, but I do think they mean well.

    Jan & Mike F

    5

    August 3, 2018

    I am a current client of this provider

    They give me some relief from things that I had to do before such as cooking. We like having a caregiver that can follow directions in cooking things the way we like. I can call and change times as doctor's appointments come up, and they work well with me on that.

    Matt O

    5

    August 3, 2018

    I am a past client of this provider

    Ray was pretty much in the final stages of his life at the time the services were provided. Their owner is a good person and their caregivers are very well-qualified.

    Susan E

    5

    August 2, 2018

    I am a current client of this provider

    They have helped her tremendously, and maintain her social life. It is a way to keep my mom in the home longer.

    Rod P

    5

    July 26, 2018

    I am a current client of this provider

    They are able to be here with my wife, who needs assistance. They've been helping with the housekeeping, too. I think they are very helpful in the scheduling arrangements. I can usually depend on them.

    B4M_Anonymous

    5

    July 25, 2018

    I am a current client of this provider

    I am able to rely on someone that is knowledgeable and helpful. They are very professional providers. I'm quite happy with them.

    Gerilynn S

    5

    July 3, 2018

    I am a current client of this provider

    They just help us to know that our mother is safe and healthy. They are very responsive to any requests we have.

    Deborah N

    4

    June 22, 2018

    I am a past client of this provider

    Delores was not real compliant with the services. She would seem like she would agree. She was picky and did her own thing. She did not realize how her cognitive level has declined. They really cared for the people and were concerned for the whole family.

    Marilyn W

    5

    June 22, 2018

    I am a current client of this provider

    All I needed was transportation. They were reliable and pleasant.

    Joyce T

    4

    June 20, 2018

    I am a current client of this provider

    It helps me keep things organized and there's someone to come in and help me with routine stuff that I find hard to do. The caregivers are very good.

    Gudrun A

    5

    June 18, 2018

    I am a current client of this provider

    It's a big help. If the caregiver can take care of my husband at night and not call me, that's a big help. They are punctual and some caregivers are better than others.

    Alberta A

    4

    June 7, 2018

    I am a current client of this provider

    They help me by being here for me. They are thoughtful people.

    Denise & Chuck K

    5

    May 3, 2018

    I am a past client of this provider

    They contacted me and I could text or telephone them and they always answered my calls. She helped us take showers, get dressed, do our hair, prepare food, and vacuum for me a couple of times. It was great.

    Suzanne M

    5

    May 3, 2018

    I am a current client of this provider

    They are so attentive, anytime I call I always get to talk to somebody and they always get back to me if I have to leave a message. They have been so helpful with my mother since the beginning. She has a caregiver twice a week and they take her to appointments, make sure she takes her medication correctly, and take her to the grocery store.

    Rose K

    1

    April 27, 2018

    I am a past client of this provider

    I met with the lady and I was clear that I would get someone at the time that I wanted. She said that the caregivers would never miss but it happened from the day we started. The caregiver would make up reasons that she needed to leave early. It completely impacted the life of a caregiver that lived with us and I would have to take off work.

    Provider Response

    I’m sorry for any miscommunication or misunderstanding that caregivers will never miss a shift. Unfortunately there will be occasions that a caregiver needs a day off due to scheduling, illness, or other issues. But please know that we have a pool of dedicated and qualified caregivers available to fill in when needed. Thank you for taking the time to share your feedback.

    Patsy N

    5

    April 26, 2018

    I am a current client of this provider

    They are very nice people. They come and do their job. I count on them for a lot. They come and watch my dad so I can get away.

    Ray C

    5

    April 13, 2018

    I am a past client of this provider

    I was completely satisfied with the service. The personal care and conversation was great and they provided care and companionship for my parents. Knowing that my parents are being taken care of meant I could worry about them less.

    Jennifer H_7

    5

    April 13, 2018

    I am a past client of this provider

    I'm just not in their area. The people in the office were very good at keeping me updated on what was going on. They have definitely made life easier. The communication made it so much easier because I knew that she was being taken care of, and I didn't have to worry about her.

    Helen O

    5

    April 3, 2018

    I am a past client of this provider

    If there was a need, even if it was last minute, they would do it. They provided companionship and someone to talk to besides me.

    Shirlene H

    5

    January 6, 2018

    I am a current client of this provider

    They're reliable and friendly to me. They're really helpful and right there if I need help. They're reliable. They make it more comfortable for me because they help me do what I need to do.

    Terry D

    4

    December 3, 2017

    I am a current client of this provider

    Out of the people that I had from Right at Home, one person was outstanding and the others were barely passable. Right at Home would help me by getting me food from the store.

    Provider Response

    Thank you for your comment. We are always happy to introduce a new caregiver if the one we selected, isn't working out for you.

    Anonymous

    3

    December 3, 2017

    I am a past client of this provider

    I would tell a friend that Right at Home told me they could administer medication, but they were not able to do it which left a bad taste for me. Right at Home could have made life easier by being able to do what my loved one needed with their medication. That was the major issue I had with them.

    Betty C

    5

    December 3, 2017

    I am a current client of this provider

    Right at Home has been very cooperative and and is able to do what I need. Right at Home is able to help me with my cleaning that I am not able to do myself.

    John D

    4

    December 2, 2017

    I am a current client of this provider

    I would recommend Right at Home to others because I like how responsive they are when I call them about things. They let me switch days when I need to. I am pretty functional but I am lazy so Right at Home is not needed to do much for me. I just need some help with my illness.

    Maureen O_2

    5

    November 3, 2017

    I am a current client of this provider

    Right at Home has reliable caregivers, we couldn't have asked for anyone better. I don't have to spend all day there anymore. I can go visit my mother when I want and stay for as long as I want.

    Gary W_4

    5

    October 4, 2017

    I am a current client of this provider

    Right at Home's nurses have a pretty good idea about what they are doing.

    Thomas C_2

    5

    October 3, 2017

    I am a current client of this provider

    Right at Home is very nice, and they're polite. Right at Home gets me to my appointments on time.

    Chrystal M

    5

    September 19, 2017

    I am a current client of this provider

    I would tell a friend that Right at Home has a supportive staff, and if you need anything, they will make sure to resolve any problem that you have. I don't know how I would manage without Right at Home.

    Jerry W_1

    4

    September 19, 2017

    I am a current client of this provider

    Right at Home is very responsive. They are very helpful. Right at Home has made my life easier because the caregiver does a very nice job, and they help me keep my wife clean.

    Richard G_3

    4

    September 7, 2017

    I am a current client of this provider

    Right at Home has some short comings, but I would recommend them overall. Right at Home has made life easier for me by providing assistance to my loved one and me. They help me quite a bit and give me an opportunity to get out every now and then. I couldn't do that without help.

    Jeanne M_1

    4

    August 12, 2017

    I am a past client of this provider

    Right at Home has many different caregivers. Right at Home didn't seem like they cared about our business. The services from Right at Home helped me to be completely taken care of in any way that I needed to be.

    Provider Response

    I am so sorry you had the feeling that your caregiver didn't care. Please, always call us and when we call you, don't hesitate to tell us. We will always introduce you to a new caregiver. We want you to have a feeling of compassion and safety in our care. -Owner

    Mike L_1

    5

    August 2, 2017

    I am a past client of this provider

    I would tell a friend that Right at Home was just excellent, did what they said they would, and was proactive with the care. Right at Home improved the quality of my mom's life.

    Duane V

    4

    August 2, 2017

    I am a current client of this provider

    I would tell a friend that Right at Home is generally positive and anything negative has been addressed and taken care of. Right at Home has made life easier by freeing me up so I can do what I am supposed to do.

    Anonymous_515

    5

    July 27, 2017

    I am a current client of this provider

    I would recommend Right at Home because the caretaker that I have is great, and I wouldn't exchange them for anything.

    Nancy C_4

    5

    July 21, 2017

    I am a current client of this provider

    Right at Home has been good for us, overall. Right at Home has made life easier because we've had some great caregivers, and I can tell my mom likes them.

    Lucy B_3

    4

    July 11, 2017

    I am a current client of this provider

    My caregiver from Right at Home is very courteous and nice. The services make my life easier by being helpful here in my home and also running errands for me.

    Pat C_2

    5

    July 7, 2017

    I am a current client of this provider

    I am receiving a very high level of care from my Right at Home caregiver. It is really helpful that I can count on my Right at Home caregiver to be one time. She is an energetic worker.

    Pam W_2

    5

    June 29, 2017

    I am a current client of this provider

    I would tell others that Right at Home is on top of everything. I have been very pleased with them. Right at Home doesn't provide a lot of service yet, but it has been great so far.

    Jill P

    5

    June 26, 2017

    I am a current client of this provider

    Right at Home is very flexible. They pay attention to what is happening, and are flexible about it. My son knows that he has access to help if I am not available, so the services from Right at Home have made my life a lot easier.

    Anonymous_571

    5

    June 20, 2017

    I am a current client of this provider

    Right at Home is very patient and gives great care. Right at Home helps me with everything that I do.

    Dorothy B_5

    5

    June 2, 2017

    I am a current client of this provider

    Right at Home is dependable, and has good caregivers. Right at Home helps the client to go shopping and run errands.

    Janice S_4

    4

    April 25, 2017

    I am a current client of this provider

    I would tell someone that I am very happy with Right at Home. The services give my husband a day off when the caregivers are here.

    Dan S_4

    5

    April 21, 2017

    I am a past client of this provider

    I would tell someone that Right at Home shows care and concern. The services made my life easier because I could go to work and not have to worry about the client.

    Paula O

    5

    April 19, 2017

    I am a current client of this provider

    Right at Home is very convenient and easy to work with. They are friendly, responsive, professional, and respond right away. I can actually go to work. Right at Home has made a huge difference in our lives.

    Daphne M_1

    5

    April 17, 2017

    I am a past client of this provider

    Right at Home is the best that I have had. The caregivers did all of my grocery shopping for me and went to the post office to mail things. I can't think of anything that Right at Home did not do.

    Wanda B_1

    5

    March 2, 2017

    I am a past client of this provider

    Right at Home seems to be very concerned and caring about what kind of care they were providing. Right at Home's services gave me time to go out, do errands, and things that I needed to get done.

    Liz R_1

    4

    March 2, 2017

    I am a current client of this provider

    Right at Home has provided good caregivers that have helped my dad. I haven't had any problems with anyone. Right at Home has been good.

    Margaret G_5

    4

    March 2, 2017

    I am a past client of this provider

    The caregivers from Right at Home were adequate for us. The services helped to improve and maintain Margaret's daily life.

    John O_3

    4

    February 6, 2017

    I am a current client of this provider

    I would tell someone that Right at Home has been an easy company to work with. Right at Home has made life easier for my mother and step-father. They can't drive anymore, so the caregiver runs errands for them.

    Barbara47

    4

    July 25, 2013

    I am a current client of this provider

    The caregivers of Right at Home are so nice, efficient, and very courteous. They are wonderful. The caregiver and my husband get along very well. It's a good company. We have been using their services for about a month or so now. I think they just need to have more male caregivers. They have one and he is a wonderful person and that's all they have that's why he in of high demand.

    caring37

    4

    May 14, 2013

    I am a current client of this provider

    Right at Home's caregivers are very, very nice and efficient. The office was very good about giving us all the information. I've just been with them a very short time but I'm happy with them.

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    Services and Amenities of Right at Home Temecula in Temecula, California