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CARING STARS WINNER
40024 Harveston Dr, Temecula, CA 92591
4.6
(43 reviews)
"Everybody at Holiday Chateau At Harveston is very, very friendly. The workers here always have a smile on their face and they greet you in the hallways. There are a lot of people that have walkers like I do, but we still can independently get around and do things. The meals are very nicely done. They have a good chef and good cooks. If you have any requests about how you would like things to be cooked, they will do their best to do that for you. They have just taken a lot of pressure off, knowing they are taking care of me. They clean my room every week. I have to do my own laundry, though. I could pay extra to have it, but I'm able to do it myself. My room is right next to the laundry. So, it's more convenient for me than it is maybe for some other people. I wound up with a very nice studio, one of the larger ones that they have, because I don't use a bed, I use a recliner to sleep in. So, it feels very spacious. It has about 500 square feet, which is quite spacious for a studio. I was able to bring my cat, which was very important. They have meetings where you can meet the workers, like the chef, as an example. If you have anything you want to say or ask about, they will thoroughly explain it or fix it, if it's a problem. So, you have a chance to say something. They have resident meetings where you can do the same thing. They're very open to listening to anything you have to say if you want something improved. Somebody mentioned they would like music in the dining room, and within two days, they had it going. It was just quiet music for our meals. So, they're doing everything they can to make it pleasant for everybody. They share the work, too. They may be cleaning your room, but then at mealtimes, they're also your waitress or waiter. They work hard and they're very good at both jobs that they do. They're very pleasant, they're in uniforms, and I haven't had a problem with anybody. They had just recently repainted and updated all of the inside. As of this week, they just completely painted the entire outside, and my patio takes three different colors and they only just finished doing it. So, I don't know what else they could do to make it better. I was able to come in with a good discount because I came in at the end of the month, which I think is typical of most units or facilities (if you rent, they give you discounts further into the month). It is the best price I could find anywhere. The salesperson was able to adjust the rent and I was also waiting for the VA to come through, so that helped."
$3,369
