Qualicare - San Diego North

Offers Home Care

7 Reviews
Call (800) 973-1841
Qualicare - San Diego North (800) 973-1841

Reviews of Qualicare - San Diego North

7 Reviews Write a review

Home Care Reviews for Qualicare - San Diego North

April 17, 2020

By Christopher S

I am a past client of this provider

Qualicare did a fabulous job helping my 89 year old father recover from a broken hip. From the owner Steve down to the care coordinators Bridgett and Amanda and the caregivers themselves, the whole team showed compassion, responsiveness, and understanding. They mobilized quickly to set up my father with two excellent caregivers to come into his home to assist with a wide range of daily activities. They helped him through a stressful transition from the skilled nursing unit to home, and supported him throughout his recovery.

Provider Response

Thank you for the kind words, and it was our honor to take care of your father. We aim to do everything we can to provide the highest quality care and peace of mind for each family.

October 10, 2019

By Jason A

I am a current client of this provider

We have been with Qualicare for the last four weeks. We are satisfied with them. I would give them one of the highest ratings. They have been very responsive. We have been satisfied with every caretaker they provided. We only had a couple of experiences where they hadn't showed up when they were scheduled. One of those days happened to be this morning. All in all, they have been reliable. We haven't even thought of looking for somebody else because they have satisfied our needs up until now. We are having in-home care for 12 hours out of the day. My father-in-law requires constant watching, some assistance going to the bathroom, bed linen needs to be washed on a daily basis, and they have been doing a little bit of light housekeeping and doing some dishes. They have been very helpful. It is hard to imagine doing it without them.

Provider Response

It's been an honor taking care of your father-in-law, and we appreciate the trust you've put into Qualicare to provide this service. I also appreciate the time you took to write this review, as this helps us continue to strive to improve. We're very pleased that every caregivers we have sent has been a good fit and that we have been reliable for you. That's such an important part of this service working. My apologies for the couple of experiences where the caregivers were late due to getting lost getting to the house. We always aim for 100% on-time shifts with our caregivers.

July 16, 2019

By Maureen

I am a past client of this provider

Qualicare did companion care for my mother-in-law. I just didn't feel they were very qualified for dementia patients. They could probably have more training for their staff members. They were pretty much on the ball though when it came to scheduling.

Provider Response

Maureen, I appreciate the feedback of our Nurse-led caregiving services, as that gives us an opportunity to improve the overall client experience and meet/exceed your expectations. As you know, I reached out to you (Back in early June) to better understand your insights, and the conversation was helpful. I'm truly sorry our services didn't provide you with a higher level of satisfaction, and I've already incorporated your feedback with my leadership team and organization. As I also mentioned, we'd be honored to help your loved one in the future if the need arises, just call us and ask for me (Steve) directly. Thanks again.
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About Qualicare - San Diego North

Our homecare services at Qualicare North County San Diego are designed to meet the unique needs of each client. That’s why we perform a thorough assessment to create a personalized care plan. In addition, every case is managed by a Registered Nurse. We know this gives our clients confidence—and that is important to us. In addition to our caregiving services (including Nurse oversight) we also offer Nurse Case Management concierge services (we call it our 360° approach) for our families who can benefit from an additional level of coordination of care. Our Nurse Managers—as the linchpin for our services—offer the support, security, and safety many families look for in a homecare service.


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Services and Amenities of Qualicare - San Diego North

Rates

  • Hourly Rate: $20 $35/Hour

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health
  • Range Of Services Extra: Nurse Case Management

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Activities Of Daily Living

Payment options

  • Credit Card
  • Check
  • Payment Options Extra: Ach

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: State License #374700139

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Qualicare - San Diego North

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