Last year I started looking for a home care services company for my mom who was living in independent living facility but needed some extra help. While interviewing several companies I called Qualicare. The first indication this is an exceptional company was the pleasant attitude and friendliness of Bridget who answered the phone. I set up an in-person interview with Bridget and my mom. Bridget was professional and friendly and answered all of her questions and assured us they can find the right staff person to fit my mom’s needs, personality and budget. And she was right! Qualicare had the perfect person who not only met on my mom’s needs for companionship and help, but was also a really nice person who really cared about her work in taking care of my mom. In addition to great staff, Qualicare’s office support is beyond exceptional. They personally answer the phone 24/7! Many times I called them on the weekends and evenings with an urgent request for last-minute help. Knowing that their staff was dedicated to helping my mom, gave me peace of mind. Since I live over 200 miles away, I knew I could trust Qualicare and staff to not only take care of my mom, but call me with updates about how she was doing and any questions they had about how they could better support her needs. Finally, their pricing structure is extremely competitive and a great value for the superior service they provide. I wholeheartedly and unequivocally recommend Qualicare for their exceptional service, dedicated staff and competitive pricing.
Qualicare - San Diego North
Offers Home Care
7 Reviews
Call
(800) 973-1841
Reviews of Qualicare - San Diego North
Home Care Reviews for Qualicare - San Diego North
July 24, 2020
I am a past client of this provider
July 08, 2020
I am a current client of this provider
I can't say enough great things about Steve the owner of Qualicare Oceanside . He went above and beyond to try to help find the right solutions for my mother's care . She ultimately needed to be admitted to UCSD Beavorial for a pysch assessment (she has dementia ) for med management . He gave me all the pros and cons to make the right decision for my mother and referred me to Cathy E. would could facilitate a memory care facility for my Mom in OC . I originally was going to keep her home in Oceanside but it's not in her best interest to be at home with her energy level . I would choose Qualicare if I did need in home care because Steve seriously cares about helping you with your loved one .
June 02, 2020
I am a past client of this provider
My 85-year-old widowed mother fell one day and broke both of her wrists. My wife and I rushed down from the San Francisco area, not sure what to do. Fortunately, we were introduced to Qualicare and within two days we had a wonderful caregiver in place. I should note that this happened just days after California went into lockdown due to the coronavirus and everything was crazy. Despite this, Qualicare came through for my mother. They were thorough and professional and their caregiver was kind, competent, and reliable. My mother has made a full recovery and my whole family is deeply grateful to the Qualicare team for the wonderful support they provided.
May 18, 2020
I am a past client of this provider
We hired Qualicare-San Diego North to help care for our father during his decline. Steve and his staff are wonderful. They were always punctual, friendly and were in daily communication with us. They were very flexible to our needs, knowledgeable and can be trusted with your loved ones. You’re in good hands with their staff.
April 17, 2020
I am a past client of this provider
Qualicare did a fabulous job helping my 89 year old father recover from a broken hip. From the owner Steve down to the care coordinators Bridgett and Amanda and the caregivers themselves, the whole team showed compassion, responsiveness, and understanding. They mobilized quickly to set up my father with two excellent caregivers to come into his home to assist with a wide range of daily activities. They helped him through a stressful transition from the skilled nursing unit to home, and supported him throughout his recovery.
Provider Response
Thank you for the kind words, and it was our honor to take care of your father. We aim to do everything we can to provide the highest quality care and peace of mind for each family.
October 10, 2019
I am a current client of this provider
We have been with Qualicare for the last four weeks. We are satisfied with them. I would give them one of the highest ratings. They have been very responsive. We have been satisfied with every caretaker they provided. We only had a couple of experiences where they hadn't showed up when they were scheduled. One of those days happened to be this morning. All in all, they have been reliable. We haven't even thought of looking for somebody else because they have satisfied our needs up until now. We are having in-home care for 12 hours out of the day. My father-in-law requires constant watching, some assistance going to the bathroom, bed linen needs to be washed on a daily basis, and they have been doing a little bit of light housekeeping and doing some dishes. They have been very helpful. It is hard to imagine doing it without them.
Provider Response
It's been an honor taking care of your father-in-law, and we appreciate the trust you've put into Qualicare to provide this service. I also appreciate the time you took to write this review, as this helps us continue to strive to improve. We're very pleased that every caregivers we have sent has been a good fit and that we have been reliable for you. That's such an important part of this service working. My apologies for the couple of experiences where the caregivers were late due to getting lost getting to the house. We always aim for 100% on-time shifts with our caregivers.
July 16, 2019
I am a past client of this provider
Qualicare did companion care for my mother-in-law. I just didn't feel they were very qualified for dementia patients. They could probably have more training for their staff members. They were pretty much on the ball though when it came to scheduling.
Provider Response
Maureen, I appreciate the feedback of our Nurse-led caregiving services, as that gives us an opportunity to improve the overall client experience and meet/exceed your expectations. As you know, I reached out to you (Back in early June) to better understand your insights, and the conversation was helpful. I'm truly sorry our services didn't provide you with a higher level of satisfaction, and I've already incorporated your feedback with my leadership team and organization. As I also mentioned, we'd be honored to help your loved one in the future if the need arises, just call us and ask for me (Steve) directly. Thanks again.
About Qualicare - San Diego North
Our homecare services at Qualicare North County San Diego are designed to meet the unique needs of each client. That’s why we perform a thorough assessment to create a personalized care plan. In addition, every case is managed by a Registered Nurse. We know this gives our clients confidence—and that is important to us. In addition to our caregiving services (including Nurse oversight) we also offer Nurse Case Management concierge services (we call it our 360° approach) for our families who can benefit from an additional level of coordination of care. Our Nurse Managers—as the linchpin for our services—offer the support, security, and safety many families look for in a homecare service.
Services and Amenities of Qualicare - San Diego North
Rates
- Hourly Rate: $20 $35/Hour
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
- Range Of Services Extra: Nurse Case Management
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
- Training Areas Extra: Activities Of Daily Living
Payment options
- Credit Card
- Check
- Payment Options Extra: Ach
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: State License #374700139
