Peggy's Home Care Monterey, CA

Anonymous_1724325116

They try really hard to make life easy, but I think they are reasonable and try to make difference. I like that they put in effort to make sure things are handled.

Sylvia C_2

This agency provides quality service that makes my life easier. I like how reliable this agency is.

Iris D_1

For some of the girls, some are better than others. Some work harder than others. Some do things without having to tell them. They know what to do and they do it. I like that they are available most of the time.

Jeanne H_4

They were very helpful to her, it was excellent care all the way. They dressed her, cleaned up for her, and took care of everything for her. They were so helpful to us, the people they had there were excellent.

Anonymous_1721400980

Tom was a feisty one. One of the first guys that came was a young kid who was kind of shy, and my dad took on the role of making him talk, which gave him something to do. I filled out an online application late at night. Justin called within minutes and came out on the weekend to go over the plans with us. He explained the fees and that he wouldn't tack on extra fees at this point. Every last one of the staff who came out was perfect.

Margaret W_19

The girls are great, and they were very helpful. I was pleased with them and they were helpful.

Nancy S_47

They are my arms and legs. I like that they are flexible.

David S_80

The agency made my experience positive by the supervision of their workers. I like the reliability.

Cathy H_15

The agency has helped me complete my daily tasks I would have difficulty doing so on my own and cares about my well-being. I am very satisfied with the quality of care being provided. The agency has been very professional, and compassionate, They are able to satisfy my needs.

Donna S_42

She is doing as well as she can, they meet her needs as best they can. I like that they have great customer service.

jennifer W

They are very accommodating. They are easy to work with.

Joan J_9

It's very good, just a little difficult. They get back to you right away.

Kathleen S_25

They've helped the most by being active in all his daily needs. I like that they've been very involved, and they follow up and their services have been excellent.

Charles P_17

They help me and assist me with breakfast, lunch, and dinner. I like that they show loving care for an old guy like me.

Richard B_70

It has improved since we got our most recent caregiver. She also updates me throughout the day. It took us a long time to get a permanent caregiver. We started service mid-July and it felt like until recently they just sent warm bodies. Just recently we've had more quality service.

Frank & Nancy D

I like that the best thing was that I needed services yesterday and I called in the morning and they jumped and made everything easy. They have promptness and capability. I like that they have good, authentic people and easy to communicate with.

Patrick T_4

It has a good impact on her, and she has done well with them. We have been with them for more than year. I like that they have some real good help in their operation.

Anonymous_7494

The caregivers are very good to her. We have had scheduling trouble.

Mr. William "Bill" T

It is hard for him to have them there, but he needs them. They have been very easy to work with. The caregivers care about him as a client.

Dave B_10

I like that the caregiver never missed a beat. I like that they were reliable.

Marian P_2

The provider has helped by being there at night. I like this agency because they have the same person come very time.

Patricia Z_3

My wife is bedridden, she has to be treated in the bed, and they seem to do pretty well. We are really happy with their services.

Anonymous_7570

The fact that agency was responsive because I called them in an emergency situation and they immediately they set up care for the client. I think they could offer more dementia care.

Annie C_2

They handled my wife well and were very professional. I liked that they were very nice.

Anonymous_7582

They help take me to my appointments and stay with me during my post-op times. They are very flexible when I have to change times and they are really reliable.

Jeffery V

They are very good at what they do. I like that the personnel are excellent.

Marilyn B_11

They were available when they said they would be and showed up on time. She was never delayed to the point that she needed to call me. They were pretty flexible and easy to get along with.

David H_51

There was always someone there helping him out if he needed it. I would recommend them because they are very responsive to our questions.

Kim S_26

They found the right fit for my father. Very attentive, and very personalized care.

Marilyn G_6

They changed my diapers. I appreciated their attention. Some of the aides were poor.

Sandy C_20

So far so good. Based on the situation they make life easy. I like that they are pretty much on the ball. The communication is good and they are good people. They do what they say they are going to do. They are constantly checking their people.

Nancy T_21

Her biggest issue is her mobility, so finding ways to improve that for her, or to make it easier to assist her in that regard would be great. They're very responsive and professional.

Anonymous_6725

My care is very simple so I have never run into any type of difficulty. They mainly take me to therapy. The helpers are very proper and on time.

Kenneth D_7

The caregivers also helped cook a meal for me. The caregivers from Peggy's Home Care drove me places.

Jon H_9

Peggy's Home Care has helped the most with personal care at home. I like that the care provided by Peggy's Home Care is personal and they are caring.

Kathryn D

At that price, my mom will go broke in a couple of months. It is expensive. I like everything but the price.

Patrick S_9

They were really helpful for my dad. I like them because they are skilled and professional.

Stacey T_1

They gave me peace of mind. I chose them because they were able to give pain medication. Not all of them can. That was a big help for me. I liked how quick they responded. They were thorough.

Marsha & Paul Z

They help me with laundry . I like the agency but the price is a little high.

Suzanne J_3

When they leave, I would like them to set my mom up for the evening. They could put her meal in the fridge and set her pajamas out. They need to improve on their flexibility of time. They are pretty rigid with starting the day at 9 am and ending at 5 pm.

Chuck B_7

I didn't get to leave the property because it wasn't easy for my wife to understand what was going on. They did help make things easier even when I was there. They were very cordial and tried to have good communication with my wife. That was hard because she couldn't communicate very well.

Verna T

They help me with everything, and they always find something to do. They are very efficient.

Patrick H_8

They allowed me to continue with my life. I like they are professional and friendly.

Michael B_47

They are very good and have minimal interactions. I like that they are responsive, helpful, and they have good communication.

Maureen W_4

The agency sent caregivers that helped me shower and cook. I liked how the company communicated with me.

Frances B_11

They take very good care of the client. They keep a close eye on the client, and they monitor their vitals. They keep her fed and clean. They are attentive. They are thorough in assessing the client's needs.

Carol H_34

I don't think my mom could judge that, for me, it was negative there were too many different people. They could have included me in the vetting process.

Samual L

I couldn't do the therapy I needed by myself at home so they were a huge help in my life. The way they treated me felt like family was taking care of me so that was really nice and I would recommend them definitely.

Cynthia H_15

They made everything really easy. I like everything about them, they are the best.

Asfaw W

The service helped my husband be well cared for physically and he was very relaxed. I liked that they treated everyone with respect.

Jeannie Y

There was some things that I was not able to do by myself. I liked that the caregiver was caring and helpful.

Anonymous_6437

They help with cleaning and cooking. There hasn't been a lot of clarity about what support is offered.

Anonymous_6277

They need to know what to do when a person ill and how to care for them. I would like if the caregivers did more to help.

Irene S_2

The caregivers are always on time. I like how they provide care.

Anna J M

They made the experience positive through being pleasant and helpful. One thing I would tell a friend is that if you hire them make sure to understand all the rules.

Anonymous_6186

They helped the most through overnight care. One thing I would tell a friend is that they have excellent staff.

Paula K_7

The agency added extra support and help and they helped us with the hospice situation which was difficult. I liked that the caregivers were very caring and, in particular, Elena, who was very understanding and very helpful and she did more than what was expected.

Michel N

They made it positive because of their quiet compassion and demeanor. I liked that they had an unbelievable recognition of our needs and their ability to adapt the schedule to give us the best possible help.

Robert P_18

The services were very helpful for my husband. They were specific in what needed to be done. I would recommend them because they were always on time and always let us know they were coming.

Anonymous_5664

I liked how fast they got us some help. They were a little costly compared to other services, that was it.

Greta "June" F

My daily life would be very bad without the home care. I need their help. I like that I can be in my home with them.

Anonymous_5505

Just being there was a big help. It was hard for me to walk away at the time for respite, and Peggy's Home Care was able to provide that respite for me. The administration was excellent, very communicative, and helpful.

Ruth S_20

We have nothing but good things to say. They are capable and good caregivers. I'd recommend them because they are reliable and dependable.

Margaret S_33

The caregivers were understanding and very good with my mom.

Anonymous_5255

It is a pleasant assist, I am unable to drive and she helps with that among other things. They have not given me any trouble yet.

Basil S

They are helpful, but they are doing everything that they can do. The caregivers can only do what they are allowed to do but they are doing the best they can, which is not perfect. I do not know if they can do a lot better with the availability of caregivers. I just do not know if I would recommend it but they are good if you need them.

Jim S_15

They could provide a consistent single caregiver instead of rotating through multiple caregivers. They could improve the ability to provide the same caregiver. There's too much fluctuation in the caregiver's schedules. My mom has been through about 6 caregivers.

Toni S_2

They are accessible and responsible. I appreciate my brother likes the caregiver that is assigned to him.

Carol K_12

They help most by getting him up and going in the morning. All of the caregivers they provided were very good and skilled.

Anonymous_5072

It has been much simpler. They caregiver is very honest and hardworking.

Sam K_5

They were very kind and patient with him. I liked that they were great communicators, the caregivers were attentive, and the person who set up the services with me was great.

Leslie K_3

It gave my son and I the opportunity to go out to lunch together. Everything went smoothly. I like the personal touch she brought when she came over.

Deborah D_5

It helped a lot, I could get some other things done while they were here. They really great workers and were kind.

Anonymous_4991

They do a good job, but sometimes I just want to have the day to myself. I just want to make sure all the info is being transferred into my policy so I get long-term coverage. I don't know how to check on it.

Mary Jane D

They accommodated her peculiarities about preferring one caregiver. They let her stick with the person she liked the most. They did really well with servicing me and making sure that I was covered. They were overall efficiency and communicative, and they provided additional supplies that I needed.

Luis O

I'm not supposed to be driving a car, and they help me get places and organized with food and things I need. It's all about where you are, especially for our area.

Shirley M_23

They gave us a break and were there for her. They responded quickly to our emergency situation.

contractbreach

Peggy's Home Care summarily and unilaterally abandoned me, a bedridden senior with multiple health and physical issues, by suddenly canceling the agreement without any notice or opportunity to discuss. Covid masks were not worn, required tasks could not be performed, among many more breaches of the agreement by Peggy's. Should not be allowed to care for people.

Margaret "_1

They knew how to handle me. They were able to serve me my meals. They had a marvelous service. They were efficient and knew what they were doing.

Sue S_10

The most important thing was the communication they had with the client. I like that the people showed up regularly.

Magdalen “Maggie” M

The most helpful thing is that she rubs my back when I'm hurting. She doesn't get tired of doing that. My favorite thing is the patience that the caregiver has with me.

Anonymous_2931

They helped him with showering, that was probably the most important. They need to be able to give us a consistent caregiver.

Susan F_29

She helped me get in and out of bed carefully and allowed my husband to get a good night of sleep. They gave me a great caregiver. She made me feel better after surgery.

Gail L_2

Even though there are things that could improve, I need them right now especially. I get respite and a break somewhat, I get more breathing room, and my mom gets some one-on-one attention from others. With the state of things with the virus, they do the best they can, but I wish there was more flexibility with hours for staffing weekends.

Trevor C_2

It helps me sleep. I like the lady that's coming and she is very compatible with my husband.

Dixie S_3

Just by coming over and talking with me and doing things with me has been helpful. I like my caregiver.

Barbara R_41

They keep an eye on her. They have someone to take me to get food and do errands and make sure I am going okay. They get the basics handled. My mother has specific needs that don't always sync with the timing of the services.

Christine W_12

They helped me after my surgery and made sure I was safe. There was one caregiver that I didn't get along with. She didn't like my dog and continually put them outside.

Helga O_1

The company is very helpful, she is a good companion. She is very good at doing what I ask her. She is very compassionate and very reliable.

Joyce D_2

My mom had dementia. It was nice having someone and knowing someone was there just for her. They were helpful and efficient. My mom seemed to like the people that came.

Loraine F

I feel more safe and secure with them. They are really nice to deal with.

Richard H_31

They took her for walks, she had an incontinence issue and they took care of that very well. They gave good care.

Jerry J_1

I thought the services provided by Peggy's Home Care were extremely important because we couldn't live without them. Claudia is not totally mobile, and is in-cognitive. With someone there for her, it gives her the human contact that she wouldn't get on her own. I would definitely recommend Peggy's Home Care because I have no problems whatsoever with them. The people I worked with were very good, and Claudia really liked the caregivers she had.

Kimberlie M_1

I have two parents with dementia, and a full-time job and a family. I can't live my life without Peggy's. My life would not work without them. The thing I've always liked about Peggy's is the people they send out are very proactive. With other agencies, you have to tell the workers what to do. I need someone who can see something and will do it.

Scott T_2

It's enabled the client to engage in more activities and feel more part of the community. I like the level of care they provide, it is exceptional.

Cherie H_2

They've been very helpful, and having people around that care is what counts. I like that they are very compassionate and understanding. It's hard to explain; they're just wonderful people, and you want them in your home!

Myrna A

They made me feel comfortable to trust them with the care of grandma. They are very accommodating and the caregivers are knowledgeable and compassionate.

Dale A_2

I couldn't function without Peggy's Homecare. I like all of their staff, they are very responsive and even call me after hours when I've left a message. Every single one of the providers have been excellent.

Brian J_1

They talk to her and if my mom wakes up during the night, she will help her to the restroom. They provided a great caregiver that we are happy with.

Kimberlie M

They are easy to deal with at the office. They are nice and responsive. I have used another agency before Peggy's Home Care, and I find that the Peggy's caregivers are much more proactive. We try to get the same people back so they kind of know the routine, but with other agencies the caregivers do not know what to do but with Peggy's the caregivers know what to do and will ask.

Ana Rosa & Antonio R

My mom has diabetes and knee problems from a surgery. The most important part of the service was being able to keep her stress down. The company was very responsible.

Alice V

It has helped me a lot. It was nice to know that there were people that could take care of my husband at night. They were good except that I would have liked a little more consistency with the people that came.

Alicia R_1

I wasn't able to clean the house or open the door so they did that for me. They are reliable.

Falicia C

When I made phone calls they were prompt to call me back. I liked the woman that was coming in that was taking care of my mother.

Anonymous_3640

Sometimes I feel the people who come in does not read well enough when they come in or is not told how to handle things when they come, especially at night. They could prepare the caregivers better for the exact needs of the client because it changes often.

Anne S_20

Ease of billing makes it positive. I like the quality of personnel.

Richard B_30

They could have better insight into my feelings. This new caregiver could be more expendable. I have a caregiver who is not very considerate.

Nancy B_30

They helped the most by helping with the laundry and we just had cleaners here today. The office staff and caregivers are very responsible.

Mary H_79

I was a teacher and just like in teaching it falls on the individual so there were different people. His main caregiver had a natural love and care, she had an expertise that was remarkable. She was experienced and had all the aspects of caregiving. She helped with cooking and caregiving. She knew when to wait and when to continue. I'm not an innately patient person but she was. I chose Peggy's Home Care because they were locally grown and any local business has more to lose if they mess up. They were superior to a facility.

Anonymous_3222

I am mostly blind and they are my eyes for 7 hours a day. I have had them for so long that I have developed a good relationship with my caregivers.

Sandy F_2

The caregiver genuinely cares about my mother. We have good communication with the caregiver. She communicates well with me and she is good with my mother.

Sue K_4

The communication has made the experience positive, and the main caregiver is outstanding. Most of the caregivers that they have sent, are excellent. They are very responsive and they get back to you.

Anonymous_3238

It's made my life much easier. I would recommend them. They listen to my needs and change my schedule if I have to.

Donna G_8

They were friendly and talked with her. They were close by and able to come. She lived far enough away that many of the agencies weren't close enough to send someone, but one of the Peggy's Home Care employees lived close by and was able to come.

Christine L_5

I was really relying on them to take care of my mom, and they did because I lived far away, so I did not have to worry about it. They did everything they were supposed to do and then some. I liked the quality of the caregivers and how well they took care of my mother. They were punctual, and they were thorough in their communication. They were on top of taking care of her.

Lon D

The services were vital at that time. They just took care of everything as I was unconscious most of the time. I liked the caregivers that came. They were perfect and kind to me during a hard time.

Mary C_45

They relieve me of a lot of worries. They are very intelligent and well trained.

Ann F_4

She is very understanding, and she entertains him, which is what I need. There is always somebody there to answer my calls. If I have a question, they answer it.

Vernon A

They have certainly helped me with all my needs. The people that they send here are good. I like the personnel.

Anonymous_2247

The people they sent over are very good. They are very responsive, and their communication is very good.

Charles B_12

She has dementia. There is nothing they can do. She is going to move into a home pretty soon. They have helped by paying attention and listening to her. They explore the options that she can do like jigsaw puzzles. They make a great effort to do things properly.