Always Best Care of Desert Cities

Tina S_8

I get a break. The scheduling manager is excellent.

Provider Response

James 'Tony' H

My father has dementia and has required full-time care for a long time. We would have a difficult time taking care of him if we didn't have them. They seem to train their employees well.

Provider Response

Marlene R_4

It has been a positive experience because my caregiver makes my meals, and that's the biggest help. I can't stand for long periods of time at the stove anymore. I would recommend this agency because I am happy with my caregiver.

Patricia W_37

She goes above and beyond in cooking and cleaning. I like Sonya. She is incredible.

Daniel C_18

My provider helps me very well. I would very much recommend the agency to others.

Phyllis T_6

I find that I am walking better and getting around more with encouragement. I like that she always comes in ready to do whatever is needed. She always has a smile.

Robin F

We were in town for a few days with our mom who has dementia. We needed someone to care for her in the evenings at our hotel when she would be too tired to spend time with the rest of the family. We were able to describe the services we needed, and Sonia came for two evenings. Mom loved her! We would use Always Best Care when we are in town for short-term services. Well worth it!

Provider Response

Phyllis B_18

They take her to the bathroom. They are reliable.

Erin K_2

They help with daily chores and cleaning stuff out. I live far away from my parents, but my mom has been really pleased with them.

Janice B_21

The services help me to have a close to normal life as possible. They seem like a professional organization so far.

Ellen D_8

They help with the cooking and they clean. The 24-hour care needs to be honest people.

Susan P_32

They do more than expected, the girl assigned here does extra work. If she has a minute, she will mop the floor without asking. They are very professional and have great customer service.

Karissa F

Having someone available in short notice was very helpful. They are very communicative and it was an easy experience.

Martin M_6

I have very few hours. It's not their fault, we just don't have enough time. I like that they're on time.

Tom A_8

The most helpful has been them doing anything that he needs. I like that they are responsive.

Provider Response

Carol C_45

She was really good at anticipating my needs. The lady that came was very special.

Anonymous_7498

The care that is given is good and they do what my mom wants. The caregiver we have is terrific.

Provider Response

Elaine &

They take care of my wife. They are very sweet, they help with home care.

Provider Response

Anonymous_7458

They were very perceptive about things that could be done to enhance everything; and they were always cheerful and uplifting bout things. The quality of the personnel and involvement of the management in getting everything set up and organized.

Josiah S

We only use them occasionally on the weekends, so they're not really impacting her daily life. They seem really easy to communicate with, and they're open and eager to meet the needs that we have.

Beverley E

My experience has been positive because the caregivers do what I ask them to do. I like Always Best Care because they are very efficient.

Daniel D_9

The agency has given me free time and they are very responsive. I like the agency because the caregivers have all been good.

Anonymous_7199

She did not need a lot of instruction. We had one caregiver for two days who was excellent.

Mary Kay D

The caregivers are always on time. I like that they have been very dependable.

Provider Response

Gerald S_5

The care is very good because they do everything they are supposed to do. I like Sandra, and she is great to work with.

Provider Response

Sylvia C_3

They have available talent whenever we have needed it. The prior agency had limited services in our agency. The majority of their staff are Hispanic, and a lot of them don't even know what a dishwasher is.

Patricia S_47

The caregivers help with personal hygiene and laundry. The agency is flexible and conscientious.

Stephen C_7

I like that they seem to be very knowledgeable.

Provider Response

Jerry F_9

They keep him safe. They're very friendly and good with my husband.

Leslie B_14

They could clean through the night, and we have some that come in and sleep through the night. I like the caregivers who work at night to clean up without my mother being awake.

Patty R_4

She helps with dressing and bathing him. I like having a caregiver. That's the most important part for me.

Donaldson H

They were very helpful. They helped me get around in a wheelchair. The caregivers are very nice.

Anonymous_6292

They helped me get going again. They could have charged less.

Michael S_49

Always Best Care has made my experience positive by having someone there to help take care of the client. I would Always recommend Best Care more if they sent the same caregiver consistently.

Provider Response

Tom W_12

Without the care she would not be able to stay in her house. They learn daily requirements and provide them.

Provider Response

Anonymous_6112

They could have a greater impact by training the helpers on diaper care. They could increase the pay for the helpers.

Provider Response

Dianne D_2

They help us with the cooking. I like the quality of their people. They're organized and on time.

Vittorio R

I can heal properly and they change the bandages every day. They are professional and on time.

Lynda R_2

I am the healthy spouse, and it allows her supervision so I can attend to other responsibilities. They are actively recruiting additional caregivers, which is what we need.

Dolores "

I can't do anything without my caretaker. She gives me a shower and is great company. She is a wonderful lady. My caretaker is wonderful.

Judy W_28

They send us good people. The caregivers are intelligent, dedicated, and always on time.

Suzanne S_13

I had 3 Fridays scheduled and no one was able to come any of those days. The nurse was wonderful, but she said one thing and people that came said something completely different.

Provider Response

Rodney D

The services have made a positive impact because the caregivers have adequate training. I like the caregivers' positive attitude and the agency's coordination of care.

Carolyn M_19

They got a caregiver that was a great match to my husband and has become a companion and takes him to hospital and back, gets his medication. What I liked that it's well manages and hired skilled employees and responsive.

Anonymous_5576

The caregivers were very close to her. Everyone was very kind and they knew their job.

Anonymous_5465

They do whatever we ask them to do which is great. I've liked that we have the two best caregivers.

Dan K_5

They have relieved stress from me. I can relax knowing Linda is being taken of. They need to improve the consistency of the caregivers.

Miriam F

They hire people that are caring and kind. The people that they hire are good quality.

Vic R

They have made both our lives easier. They have unburdened me from a lot of work. They are responsive and responsible.

Provider Response

Dara S

There is somebody there to take care of our family member, which makes everybody's life easier. Bonnie is very easy to communicate with if there is a concern. The nurses I have met have been very nice.

Provider Response

Nancy D_14

They helped her straighten up, get her bed set, and do things that she couldn't do because she was immobile for a while. They were very professional and there wasn't any pressure.

Provider Response

Andrea K_2

They are there since I am not there. She has not had any complaints. We had a few issues in the beginning, but they switched them out. Now we have two we really like. They do a good job. They are consistent when we have problems they address them quickly.

Provider Response

Nancy W_26

She needed them because her health was bad after coming out of the hospital. Her health has improved over the last few months and so we haven't needed them so much. They've been very accommodating to our ever changing schedule.

Provider Response

Patricia C_15

I have to take the time to train the caregiver on how to take care of my paralyzed wife but then they would change caregivers. After they took away the first caregiver I didn't know what to expect from the company. In my case, I wanted them to give me a good caregiver, which they did, but then they took her away.

Provider Response

Mike K_10

They take care of her sanitary needs. Their helpers are nice and qualified. They provide the kind of service we want.

Provider Response

John T

They helped him go grocery shopping and with his everyday life. I liked the last caregiver, she was excellent. She went above and beyond.

Provider Response

Anonymous_1632

The most helpful part of the services is that the caregiver takes care of my husband so I can take care of other matters. I've had mostly good caregivers.

Provider Response

tmkeng

I don't usually write reviews, but when an individual in an organization goes way beyond what is normally expected, I felt compelled to do so. I highly recommend Always Best Care in Palm Desert for home caregivers. Especially Leslie B., their Care Coordinator. I can't say enough good things about her. She went WAY beyond the usual duties of her job to ensure my elderly Aunt with post-stroke dementia was well taken care of regardless of whether she was in the hospital, at home or in a memory care facility. She was in constant contact with family members and showed great compassion while also attending to a myriad of details, many of which were not even her job. She even visited my Aunt in the hospital and helped get her home safely. Always Best Care is indeed lucky to have Leslie and so are we.

Provider Response

Laurian Hasselwander

Yanitza E. Is Always on time, Light cleaning, Shops for groceries with me teaches me how to manage my computer better. Helps with laundry , empty the dishwasher ,very good caregiver. Agency (Leslie) is most helpful with any problem or any thing I need to have done.

Delores "Dee" J_1

I have a very good caregiver, and I can't drive anymore, so she takes me to all my appointments. I have very good caregiver that takes care of me. I am very happy with her.

Provider Response

StuartM

This is in-home care/assistance for my 91 yo mother with mild dementia and ephasia. The owner has been VERY responsive at most times/days of the week. The person they sent has been very good with my mother and reliable. They are great to work with and try very hard to meet the client needs. Definitely recommended.

Provider Response

George C_8

They could have sent someone that was trained and skilled with people that have short-term memory loss. They need to have better service. I lost hours of work without someone here to help my dad.

Provider Response

Anonymous_2827

They keep my loved one company. I like the way they communicate, have timely communication, and keep me appraised of any potential changes.

Provider Response

Anonymous_2722

They take my loved one to appointments when I can't be there. All they have done so far is pick up my loved one for appointments.

Provider Response

Anonymous_2695

It helped me a great deal. I did not have to worry about him. He had dementia and was on the last stages, so just having someone sit there with him is what he needed. I had no complaints at all.

Provider Response

Michael R_8

I talk to my dad about the person they send out, and he always has a positive response. I know that they change caregivers quite often, but he likes the people they send out. They are there on time, and we are happy with the folks they send out there.

Provider Response

Duane C

I had a caregiver for a week that was great, but she no longer works for the agency. The current caregiver is not as good. I think that when someone makes a bed, there should be some parameters to making the bed. Just making it isn't adequate. I'd like the agency to send me someone that is actually trained. I'd like the caregiver to be helpful to those in the home and be interested in talking to and interacting with my loved one. If there's something I should know, I'd like the caregiver to tell me about it.

Provider Response

HCP2_Anonymous

It allows me to have a job. It allows me to leave the house, so I don't have to care for my mother 24/7. They have hired a very excellent lady that takes care of my mom. The care is only as good as the caregiver.

Donna H

They have provided me with good people to take care of my loved one. They keep an eye on her because she falls a lot. I haven't had any trouble. They take care of their business.

Julia A_2

My mother-in-law was unsafe in her home, and they found multiple places to place her. That relieved a lot of stress off of our family. They were readily available at anytime. I could contact them on weekends and holidays.

Randy S_7

They have helped her out with the chores around the house. They help her run errands and so forth. I like their good customer service.

Pamela G_3

There's nothing more they can do right now. They're attentive, and they provide the services that they advertise.

Donald M_4

She was always ready to respond to his needs. They were responsive to my needs and provided a high quality caregiver.

Anonymous_2126

The services make life possible. It makes a huge difference. We need to have the service, and I could not leave the room or house without it. I like the quality of service and their promptness.

Stephanie P_3

They've done everything. They help her stand up, sit down, serve and eat meals, in the shower, and with activities of daily living. They offer companionship, too. The caregivers are incredible.

Bob & Kathy M

They do all of the work that we ask them to. I haven't had to do anything. They have been very helpful. They clean the house and take care of my wife and me.

Randal K

He needed to have someone look after him. They were professional and did what they were supposed to do.

Walter & Joan M

They were wonderful to both of us. They took care of him. They gave him baths. They were every nice and did everything we needed. They took care of us well.

Norman L_1

I'm not emotionally or physically capable of doing what the caregivers do. Thank God for people like this agency. If I have any problems, I can call the owners, and they get back to me immediately. They're very involved and responsive. My mother has been with the agency for nine years, and has had full-time caregivers that entire time. The agency worked with us to match the caregivers, and they've been fantastic. My mother wouldn't have been able to survive without them.

Linda S_6

I wasn't really able to care for myself, so it was great. I would recommend them highly. What I liked about my caretaker is that she was friendly, very attentive, and she did everything. She did more than I could have expected.

Patricia D_9

She's very involved with my mother, and she's very likable. She does a little physical therapy with my mom, which my mom really enjoys. The girl we have is very good.

Susan S_15

They were very helpful. They took good care of my husband. I liked their flexibility. The staff was fabulous and easy to deal with.

Suzanne S_7

The services help a lot, and the caregiver does a good job. I think that it is pretty expressive from the way they have it set up.

Marlene P

They took care of me. I liked that they were clear and explained everything thoroughly to me so that I understood.

Marie J_2

They are very helpful. I get to stay home. The same person comes back to you every time.

Kevin S_2

They help by being here and fixing his food. I like the caregiver that he has got.

Linda K_5

It's only moderate because of the dementia. If we decided to keep the caregiver every day, I think that would be a good thing. Our caregiver has a very positive personality, which is what we wanted. The initial follow-up could be improved. I took it for granted that it was something they would have done. I want to be able to follow what's going on.

Jean P_6

They help me with getting myself together in the morning. They help with showering. They are very hands on. They want to know how I feel about the care I am getting. They ask if I have questions. They want to know how I am being treated.

Shirley S_9

They were positive with my loved one, and they were there to make sure that they did not hurt themselves. Overall, they were very attentive. They are an excellent company. The staff is good, and they meet the needs of their clients.

Anonymous_1819

They could have provided more mental activities for my loved one. Everything is fine and I liked the services.

Roy P

My wife is totally disabled and they take care of her. The caregivers that we've had have been good. They obviously love the work and they take good care of my wife.

Sue M_6

They just make my life so much easier. They are always saying that they are committed to us. If I ever call same day, they are happy to get help for me that night if I need it. They are just so wonderful.

Cathy

The caregivers from Always Best Care of Desert Cities come every day to make sure my relative has lunch and dinner. They help her get in the shower. She has memory issues so they remind her to take a shower and to take her pill, and they're there for company. On Monday through Friday we have the same person, and then on Saturday and Sunday it's another person. We've been working with this agency for a couple of months now, for about 40 to 50 hours a week. Our normal hours with them are 11:00 to 3:00, unless we have company at that time. I think the scheduling and value for the money is excellent, and the pricing is comparable to what we're paying in Chicago. The caregivers are wonderful; Maria is great and so is Sonia.

Provider Response

June H_7

They take excellent care of my hygiene. They are very efficient and the girls are just perfect. I would recommend them for anything.

Provider Response

Robert R_29

They do a little bit of everything. They help me get around to the bathroom and help with medication. We had one hiccup with one caregiver that didn't show up, but the other one has been excellent from the beginning.

Provider Response

Kathy L_1

They have helped the most by being there for her and being there for her meals. They have been very good at communicating with me.

Provider Response

Katharine L

They are essential. I could barley live without them. They have made appointments for me and drive me around. I have had a number of different aides, and I have liked them all.

Provider Response

Ruth L_6

If she had been left alone, she would have tried to get up and hurt herself again. I was pretty happy with them. There wasn't much time for them to be excellent because they just had to sit with her overnight.

Provider Response

Mary M

They have the assistant come every day and on time. They are punctual, they are willing to do anything you ask them to do and they do it well.

Patricia L_4

They help me bathe. I just found them acceptable.

Ronald W

They definitely had a very positive impact by doing as much as they could for Roland. I like that they had extremely competent caregivers.

Anonymous_1206

They would send me the same person a couple times, which was helpful, rather than trying to retrain new caregivers all the time. I had one that was excellent, and the others weren't bad, but I had to teach them where stuff was. The services were good, but I think they did not fulfill my request to review certain information before they made it final.

Roberta L_2

The services are helpful because I'm not able to cook for myself and I have a little trouble with walking because of pain. When I call them because I need help, they get people here as soon as possible.

Marsha K_1

They worked with my hours. They did everything we wanted.

Anonymous_1028

They need to have better trained people. I was not pleased with the person assigned to me.

Sharon Rankine A

They do assisted care and help me move. They are very good about arranging.

Judi R

I don't have to worry because they are reliable. They are reliable, and they don't call in sick, which is good.

Elizabeth L_2

They've helped me with things I need that I couldn't do by myself. They're really caring.

Robert Dickson -

It has helped a lot. They are very forward, honest, and they get the job done quickly.

Robert R_25

They came in overnight and took care of my father, which made him a lot less anxious. It really helped the family feel good about leaving him overnight with care. They are very reliable, caring, and their communicating was spot on.

Johanne S

I need it and it is necessary for me. I would always recommend them. I like the personality of the girl that cares for me.

Sherrie L

I live in Boston and my parents live in Palm desert. I was making expensive trips. When the second parent was diagnosed with dementia I knew my trips would not be enough. The initial consultation was handled very sensitively. I got a lot of information, and once we decided to business together, my concerns and questions were responded to very quickly and professionally.

Leta S

I think they've been very helpful. They help by attending to her hygiene and meals. I think, for the most part, it's the caring caretakers. They're always good at getting someone there if one happens to be ill.

Hal B

It has been a great help. While they are there she is really happy. It has been a tremendous relief and help for me as well. They are very efficient, easy to deal with, and the quality of the caregivers have been excellent.

Douglas R

They took over the night time duty, and gave me the ability to get a good night's sleep. They were very patient and attentive.

Robert B

It gave me a break to go do things that I couldn't do if someone wasn't staying with them. They were very reliable, the people were well trained, and they did a good job.

AnonymousHCP5

I was able to go out while we used them. They were all very nice and kind. Only one could not get up and handle my loved one. They knew how to work with my loved ones' physical ailments.

Carolyn M

It frees me up for work or whatever I need to do. They look and act very professional.

Ken H

They helped by being here to provide me with a little extra help so I could get more rest. The caregiver that was sent to us was positively top-notch.

Pat M

I would tell a friend that they are very professional and very caring.

John M

It was just companionship, someone to hang out with. They were good, they were always courteous and did everything to make me comfortable.

Mark G

They have helped her by being here. I like everything about the company.

Thomas H

They help us in easing his pain and keeping him as comfortable as possible. I would say that they are attentive, friendly, and courteous.

Betty G_6

They help me in every possible way. My nurse is wonderful. A couple of times I needed substitutes and they were less than satisfactory. The didn't seemed trained and they just sat there.

William D

At one point when I needed to take my dad to the doctor, the caregiver came and that freed me up to take care of what I needed to do. They were very professional and understanding, the level of care was superior.

Alice W

They always do anything that I ask them to do, they seem like they always know what to do. They're always on time and they do a terrific job.

Derric T

I'm too tired to get up, so they do a thousand things for me. The young lady that came yesterday was very nice. I would like her back.

Josanne

There's a woman from Always Best Care of Desert Cities who watches Mom on Mondays, Wednesdays, and Fridays. She is becomining one of my mother's best friends because she can sit and talk with her and they cook together. My dad had an episode one of the days she was there. He started to feel dizzy and he asked if she would take him to the emergency room. She called back to Always Best and found out the protocol and then she stayed in the hospital in the emergency room with my mother and guided my mother through everything. Elsie was able to call the family and check on things, and the whole family felt so much better. The services that Bonnie's group has provided has been fantastic. Bonnie was also the first one to contact me after I put in my information and she has a smile all the time. Elsie acknowledged all their fears, like about not wanting to have people in their home. She's fantastic. She listens, acknowledges, and validates people's feelings, and talks with them about possible solutions. They love her, and she knew my dad's birthday, and even brought balloons for his birthday. It's been lovely.

Anonymous

I think the caregivers being different all the time was the most difficult thing. We would never know who was coming until we called the scheduler. If we could know who was coming, that would really help.

Timmy B

The short term availability has been great, and they have been able to provide last minute services. They keep my loved one company and will occasionally clean up a little bit.

Jane H

We have used them for two years now and they have always been there. Their staff is wonderful and my mom is thoroughly pleased with them. I live in a different state, so if she can stay there and be happy, we are good.

Alicia M

I find I can trust Always Best Care. I rely on them, and the people always care about the patient. They made life easier because they were understanding, cooperative, and nice in general.

HCPAnonymous

They have excellent employees. They got me to and from therapy and doctor's appointments.

Wayne S

They are very knowledgeable and attentive. They provide stability in my life while I am recovering.

Theodore N

The caregivers are loving and concerned for the health and safety of the patient. They have taken the burden away from me of watching my father.

Mick T

They can fire the staff they have and find people who run the office better. It is very stressful. My husband is a double amputee and I need care that relieves me from the day to day operation around here.

Provider Response

Ron W

The first person that they sent over didn't match well with us, and they took care of the issues right away and sent someone else the very next day. They have taken good care of my loved one, they get him to appointments in a timely manner, they help him with his home routine, and they have done light housekeeping, which I appreciate.

Carl H

Always Best Care impressed me with how professional they've been, and the caregivers do a good job. Always Best Care helps me by being here when I need help. After the hospital, I couldn't stay by myself, and my daughter can't take care of me 24/7. Always Best Care assists me with what I need.

Gayle G

I have been recommending Always Best Care becasue the management cares and they are well organized. Always Best Care keeps up with training their staff. They helped me when I was not able to stand or walk.

Carmela R

I would tell a friend that Always Best Care has caregivers who are all dedicated and caring. They provide great care. My loved one is 105 and still with us, so I like to think that Always Best Care is doing a great job because of that.

Antonia T

Always Best Care is reliable and flexible. When Always Best Care is here I have some free time while my husband is safe and cared for.

Dr. Bernard & Sylvia L

Always Best Care offers good services. They called me when they said they would, and were here when they said. Everything from Always Best Care was done beautifully and perfect. I could not believe that they were done so fast!

Heather M

I would recommend everything with Always Best Care. There was never a problem with time. The price was pretty good too. It really helped me when I first got out of the hospital.

Joanne & Adolph M

Overall, Always Best Care's service has been great. Life has been easier since the caregivers from Always Best Care have started helping us.

Jim O

I would refer others to Always Best Care because they were professional, very friendly, helpful, and knowledgeable. Always Best Care's services allowed me to not have to worry about was going on over here while I was gone.

Norman & Erika S

Always Best Care is just very nice, they are easy to get along with, and they are wonderful. Always Best Care takes my husband to his appointments and takes me shopping.

Anonymous_1216

Always Best Care gave me care for the times I needed it. I was recommended to use it. Always Best Care provided transportation for me to go to the things I need to do. I wasn't able to drive at the time.

Stanely G_1

I would tell a friend that Always Best Care is very conscientious, and when I call, they get someone for us and they check in to make sure we like the caregiver. Always Best Care makes me feel at ease to leave them with my husband so that I can go do my shopping.

Betty S_5

Always Best Care is great. Always Best Care has made life better by having a caregiver to do everything I need.

Deborah N

Always Best Care is reliable, flexible, and have good communication with the client. The caregivers would walk our dog, and take my loved one to doctor's appointment. They would also bring meals to her.

Jewel I

I would refer Always Best Care to others because the caregiver assigned to me was well-trained and a real help to me. The services provided me by Always Best Care was marvelous and necessary at the time.

Anonymous_424

Always Best Care is dependable, but the price is high. Always Best Care's caregiver stays in touch with me.

Betty H_2

I would tell others that Always Best Care has good employees that are good at taking care of people. The services make my loved one's life easier by taking care of her well. Everything she needs, they take care of.

Brenda R

I like the follow through and organization from Always Best Care. I would definitely recommend Always Best Care to others. It is really helpful that the caregivers from Always Best Care care about me.

Richard R_1

Always Best Care has great caregivers. Always Best Care made my life easier by monitoring what was going on with Richard and dealing with it.

Joseph & Lucille C_1

I have had a great experience with Always Best Care. The caregiver is wonderful and a good cook. We are healthier and happier because of the great job the caregiver from Always Best Care does.

Owen P_1

Always Best Care and their caregivers provided excellent care. The caregivers from Always Best Care came so I could get some rest. That was the whole point.

Valeria R_1

Always Best Care is professional and helpful. Always Best Care makes my mom comfortable and someone is always here to make sure she is comfortable.

Anonymous_580

Always Best Care offers service that is proper and respectful. Always Best Care serves me very well. They clean the house, prepare lunch, and do anything else that I ask.

Holly M

Always Best Care's owner is very competent and professional. If they provide a good caregiver, the care is good. If they provide a bad caregiver, the care is bad. Always Best Care got a little inflexible at times on the number of hours required. We had to have so many hours per day.

Jacquie B_1

Always Best Care is there for me if I have something that I need. They are always making sure everything is okay. I am confident that the client will be taken care of well when I have to leave.

James R

Always Best Care is very nice and professional. The service has made my life easier by not having to worry about anything.

Muriel T

Always Best Care was a very efficient company. The service made my life easier by letting me rest and regain my strength. The caregiver had a lot of energy to do all of the things that I asked them to do.

Gloria M_1

I would recommend Always Best Care because I have been around hospitals for over 40 years, and all of the caregivers from Always Best Care seem to care about their clients. Always Best Care makes sure that my mother-in-law eats on time and has her medications on time. She doesn't always follow advice, so it's good to have someone here to make sure she follows the track.

Linda L_5

Always Best Care saved me, they were fantastic, and they provided staffing on short notice. Always Best Care had an enormous impact, and I could not have gotten anything done without their help. They worked with us until the very end.

Gladys R_1

Always Best Care is able to meet our requests. The fellow came to do work and there were some problems, but it was the client's fault not the caregiver.

John J_4

I would tell someone that Always Best Care is very responsive to your requests. Always Best Care improved my daily life.