Always Best Care of Desert Cities

Offers Home Care

146 Reviews

2018, 2021, 2023

45-150 Club Drive

Indian Wells

92210

Always Best Care of Desert Cities

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4.7 146

Stephen C_7 2022-12-22 I like that they seem to be very knowledgeable. I am a current client of this provider

5 5 1

Jerry F_9 2022-11-28 They keep him safe. They're very friendly and good with my husband. I am a current client of this provider

5 5 1

Leslie B_14 2022-10-13 They could clean through the night, and we have some that come in and sleep through the night. I like the caregivers who work at night to clean up without my mother being awake. I am a current client of this provider

5 4 1

Patty R_4 2022-09-30 She helps with dressing and bathing him. I like having a caregiver. That's the most important part for me. I am a current client of this provider

5 5 1

Donaldson H 2022-08-26 They were very helpful. They helped me get around in a wheelchair. The caregivers are very nice. I am a past client of this provider

5 4 1

Anonymous_6292 2022-07-13 They helped me get going again. They could have charged less. I am a past client of this provider

5 4 1

Michael S_49 2022-05-24 Always Best Care has made my experience positive by having someone there to help take care of the client. I would Always recommend Best Care more if they sent the same caregiver consistently. I am a current client of this provider

5 5 1

Tom W_12 2022-05-24 Without the care she would not be able to stay in her house. They learn daily requirements and provide them. I am a current client of this provider

5 5 1

Sandra "Sandy" K 2022-05-16 I like that if there's any kind of issue with a caregiver they're very responsive in answering your questions and switching out caregivers. I already have recommended and I told them they're responsive to your needs and they send good people. I am a current client of this provider

5 5 1

Anonymous_6112 2022-05-13 They could have a greater impact by training the helpers on diaper care. They could increase the pay for the helpers. I am a current client of this provider

5 3 1

Dianne D_2 2022-04-15 They help us with the cooking. I like the quality of their people. They're organized and on time. I am a current client of this provider

5 5 1

Vittorio R 2022-04-15 I can heal properly and they change the bandages every day. They are professional and on time. I am a current client of this provider

5 5 1

Lynda R_2 2022-04-15 I am the healthy spouse, and it allows her supervision so I can attend to other responsibilities. They are actively recruiting additional caregivers, which is what we need. I am a current client of this provider

5 5 1

Anonymous_5786 2022-02-17 When I need a caregiver they are very good about giving me someone to cover the regular caregiver that is out. I would like it if they would hire better caregivers. They do not seemed to be trained to be working in someone home. I am a current client of this provider

5 4 1

Dolores " 2022-02-17 I can't do anything without my caretaker. She gives me a shower and is great company. She is a wonderful lady. My caretaker is wonderful. I am a current client of this provider

5 5 1

Gerald S_5 2022-02-09 They were right there for me whenever I needed them. The caregivers they sent did whatever I asked of them. I am a past client of this provider

5 5 1

Judy W_28 2022-01-27 They send us good people. The caregivers are intelligent, dedicated, and always on time. I am a current client of this provider

5 5 1

Suzanne S_13 2022-01-21 I had 3 Fridays scheduled and no one was able to come any of those days. The nurse was wonderful, but she said one thing and people that came said something completely different. I am a past client of this provider

5 1 1

Rodney D 2022-01-21 The services have made a positive impact because the caregivers have adequate training. I like the caregivers' positive attitude and the agency's coordination of care. I am a current client of this provider

5 5 1

Carolyn M_19 2022-01-14 They got a caregiver that was a great match to my husband and has become a companion and takes him to hospital and back, gets his medication. What I liked that it's well manages and hired skilled employees and responsive. I am a current client of this provider

5 5 1

Anonymous_5576 2021-12-29 The caregivers were very close to her. Everyone was very kind and they knew their job. I am a past client of this provider

5 5 1

Anonymous_5465 2021-12-17 They do whatever we ask them to do which is great. I've liked that we have the two best caregivers. I am a current client of this provider

5 5 1

Dan K_5 2021-12-09 They have relieved stress from me. I can relax knowing Linda is being taken of. They need to improve the consistency of the caregivers. I am a current client of this provider

5 4 1

Miriam F 2021-11-18 They hire people that are caring and kind. The people that they hire are good quality. I am a current client of this provider

5 5 1

Vic R 2020-11-04 They have made both our lives easier. They have unburdened me from a lot of work. They are responsive and responsible. I am a current client of this provider

5 5 1

Dara S 2020-11-03 There is somebody there to take care of our family member, which makes everybody's life easier. Bonnie is very easy to communicate with if there is a concern. The nurses I have met have been very nice. I am a current client of this provider

5 5 1

Nancy D_14 2020-11-02 They helped her straighten up, get her bed set, and do things that she couldn't do because she was immobile for a while. They were very professional and there wasn't any pressure. I am a past client of this provider

5 5 1

Andrea K_2 2020-11-02 They are there since I am not there. She has not had any complaints. We had a few issues in the beginning, but they switched them out. Now we have two we really like. They do a good job. They are consistent when we have problems they address them quickly. I am a current client of this provider

5 5 1

Nancy W_26 2020-11-02 She needed them because her health was bad after coming out of the hospital. Her health has improved over the last few months and so we haven't needed them so much. They've been very accommodating to our ever changing schedule. I am a current client of this provider

5 4 1

Patricia C_15 2020-10-29 I have to take the time to train the caregiver on how to take care of my paralyzed wife but then they would change caregivers. After they took away the first caregiver I didn't know what to expect from the company. In my case, I wanted them to give me a good caregiver, which they did, but then they took her away. I am a past client of this provider

5 4 1

Mike K_10 2020-10-28 They take care of her sanitary needs. Their helpers are nice and qualified. They provide the kind of service we want. I am a current client of this provider

5 5 1

John T 2020-07-02 They helped him go grocery shopping and with his everyday life. I liked the last caregiver, she was excellent. She went above and beyond. I am a past client of this provider

5 5 1

Anonymous_1632 2020-07-02 The most helpful part of the services is that the caregiver takes care of my husband so I can take care of other matters. I've had mostly good caregivers. I am a current client of this provider

5 5 1

tmkeng 2020-02-23 I don't usually write reviews, but when an individual in an organization goes way beyond what is normally expected, I felt compelled to do so. I highly recommend Always Best Care in Palm Desert for home caregivers. Especially Leslie B., their Care Coordinator. I can't say enough good things about her. She went WAY beyond the usual duties of her job to ensure my elderly Aunt with post-stroke dementia was well taken care of regardless of whether she was in the hospital, at home or in a memory care facility. She was in constant contact with family members and showed great compassion while also attending to a myriad of details, many of which were not even her job. She even visited my Aunt in the hospital and helped get her home safely. Always Best Care is indeed lucky to have Leslie and so are we. I am a current client of this provider

5 5 1

Laurian Hasselwander 2020-01-22 Yanitza E. Is Always on time, Light cleaning, Shops for groceries with me teaches me how to manage my computer better. Helps with laundry , empty the dishwasher ,very good caregiver. Agency (Leslie) is most helpful with any problem or any thing I need to have done. I am a current client of this provider

5 4 1

Delores "Dee" J_1 2020-01-15 I have a very good caregiver, and I can't drive anymore, so she takes me to all my appointments. I have very good caregiver that takes care of me. I am very happy with her. I am a current client of this provider

5 5 1

StuartM 2020-01-08 This is in-home care/assistance for my 91 yo mother with mild dementia and ephasia. The owner has been VERY responsive at most times/days of the week. The person they sent has been very good with my mother and reliable. They are great to work with and try very hard to meet the client needs. Definitely recommended. I am a current client of this provider

5 5 1

George C_8 2019-11-21 They could have sent someone that was trained and skilled with people that have short-term memory loss. They need to have better service. I lost hours of work without someone here to help my dad. I am a current client of this provider

5 1 1

Anonymous_2827 2019-11-19 They keep my loved one company. I like the way they communicate, have timely communication, and keep me appraised of any potential changes. I am a current client of this provider

5 4 1

Anonymous_2722 2019-11-15 They take my loved one to appointments when I can't be there. All they have done so far is pick up my loved one for appointments. I am a current client of this provider

5 5 1

Anonymous_2695 2019-10-29 It helped me a great deal. I did not have to worry about him. He had dementia and was on the last stages, so just having someone sit there with him is what he needed. I had no complaints at all. I am a past client of this provider

5 5 1

Michael R_8 2019-10-28 I talk to my dad about the person they send out, and he always has a positive response. I know that they change caregivers quite often, but he likes the people they send out. They are there on time, and we are happy with the folks they send out there. I am a current client of this provider

5 5 1

Duane C 2019-09-30 I had a caregiver for a week that was great, but she no longer works for the agency. The current caregiver is not as good. I think that when someone makes a bed, there should be some parameters to making the bed. Just making it isn't adequate. I'd like the agency to send me someone that is actually trained. I'd like the caregiver to be helpful to those in the home and be interested in talking to and interacting with my loved one. If there's something I should know, I'd like the caregiver to tell me about it. I am a current client of this provider

5 2 1

HCP2_Anonymous 2019-09-12 It allows me to have a job. It allows me to leave the house, so I don't have to care for my mother 24/7. They have hired a very excellent lady that takes care of my mom. The care is only as good as the caregiver. I am a current client of this provider

5 5 1

Donna H 2019-09-11 They have provided me with good people to take care of my loved one. They keep an eye on her because she falls a lot. I haven't had any trouble. They take care of their business. I am a current client of this provider

5 5 1

Julia A_2 2019-08-28 My mother-in-law was unsafe in her home, and they found multiple places to place her. That relieved a lot of stress off of our family. They were readily available at anytime. I could contact them on weekends and holidays. I am a past client of this provider

5 5 1

Randy S_7 2019-08-27 They have helped her out with the chores around the house. They help her run errands and so forth. I like their good customer service. I am a current client of this provider

5 5 1

Pamela G_3 2019-08-21 There's nothing more they can do right now. They're attentive, and they provide the services that they advertise. I am a current client of this provider

5 4 1

Donald M_4 2019-07-12 She was always ready to respond to his needs. They were responsive to my needs and provided a high quality caregiver. I am a past client of this provider

5 5 1

Anonymous_2126 2019-07-08 The services make life possible. It makes a huge difference. We need to have the service, and I could not leave the room or house without it. I like the quality of service and their promptness. I am a current client of this provider

5 5 1

Stephanie P_3 2019-07-08 They've done everything. They help her stand up, sit down, serve and eat meals, in the shower, and with activities of daily living. They offer companionship, too. The caregivers are incredible. I am a current client of this provider

5 5 1

Bob & Kathy M 2019-07-08 They do all of the work that we ask them to. I haven't had to do anything. They have been very helpful. They clean the house and take care of my wife and me. I am a current client of this provider

5 5 1

Randal K 2019-07-08 He needed to have someone look after him. They were professional and did what they were supposed to do. I am a past client of this provider

5 5 1

Walter & Joan M 2019-07-08 They were wonderful to both of us. They took care of him. They gave him baths. They were every nice and did everything we needed. They took care of us well. I am a past client of this provider

5 5 1

Norman L_1 2019-06-26 I'm not emotionally or physically capable of doing what the caregivers do. Thank God for people like this agency. If I have any problems, I can call the owners, and they get back to me immediately. They're very involved and responsive. My mother has been with the agency for nine years, and has had full-time caregivers that entire time. The agency worked with us to match the caregivers, and they've been fantastic. My mother wouldn't have been able to survive without them. I am a current client of this provider

5 5 1

Linda S_6 2019-06-06 I wasn't really able to care for myself, so it was great. I would recommend them highly. What I liked about my caretaker is that she was friendly, very attentive, and she did everything. She did more than I could have expected. I am a past client of this provider

5 5 1

Patricia D_9 2019-06-06 She's very involved with my mother, and she's very likable. She does a little physical therapy with my mom, which my mom really enjoys. The girl we have is very good. I am a current client of this provider

5 5 1

Susan S_15 2019-06-06 They were very helpful. They took good care of my husband. I liked their flexibility. The staff was fabulous and easy to deal with. I am a past client of this provider

5 5 1

Suzanne S_7 2019-06-06 The services help a lot, and the caregiver does a good job. I think that it is pretty expressive from the way they have it set up. I am a current client of this provider

5 4 1

Marlene P 2019-06-06 They took care of me. I liked that they were clear and explained everything thoroughly to me so that I understood. I am a past client of this provider

5 5 1

Marie J_2 2019-06-06 They are very helpful. I get to stay home. The same person comes back to you every time. I am a current client of this provider

5 5 1

Kevin S_2 2019-05-07 They help by being here and fixing his food. I like the caregiver that he has got. I am a current client of this provider

5 5 1

Linda K_5 2019-05-07 It's only moderate because of the dementia. If we decided to keep the caregiver every day, I think that would be a good thing. Our caregiver has a very positive personality, which is what we wanted. The initial follow-up could be improved. I took it for granted that it was something they would have done. I want to be able to follow what's going on. I am a current client of this provider

5 4 1

Jean P_6 2019-05-06 They help me with getting myself together in the morning. They help with showering. They are very hands on. They want to know how I feel about the care I am getting. They ask if I have questions. They want to know how I am being treated. I am a current client of this provider

5 5 1

Shirley S_9 2019-05-06 They were positive with my loved one, and they were there to make sure that they did not hurt themselves. Overall, they were very attentive. They are an excellent company. The staff is good, and they meet the needs of their clients. I am a past client of this provider

5 5 1

Anonymous_1819 2019-04-09 They could have provided more mental activities for my loved one. Everything is fine and I liked the services. I am a past client of this provider

5 5 1

Roy P 2019-04-09 My wife is totally disabled and they take care of her. The caregivers that we've had have been good. They obviously love the work and they take good care of my wife. I am a current client of this provider

5 5 1

Sue M_6 2019-04-08 They just make my life so much easier. They are always saying that they are committed to us. If I ever call same day, they are happy to get help for me that night if I need it. They are just so wonderful. I am a current client of this provider

5 5 1

Cathy 2019-03-28 The caregivers from Always Best Care of Desert Cities come every day to make sure my relative has lunch and dinner. They help her get in the shower. She has memory issues so they remind her to take a shower and to take her pill, and they're there for company. On Monday through Friday we have the same person, and then on Saturday and Sunday it's another person. We've been working with this agency for a couple of months now, for about 40 to 50 hours a week. Our normal hours with them are 11:00 to 3:00, unless we have company at that time. I think the scheduling and value for the money is excellent, and the pricing is comparable to what we're paying in Chicago. The caregivers are wonderful; Maria is great and so is Sonia. I am a current client of this provider

5 5 1

June H_7 2019-03-22 They take excellent care of my hygiene. They are very efficient and the girls are just perfect. I would recommend them for anything. I am a current client of this provider

5 5 1

Robert R_29 2019-03-14 They do a little bit of everything. They help me get around to the bathroom and help with medication. We had one hiccup with one caregiver that didn't show up, but the other one has been excellent from the beginning. I am a current client of this provider

5 5 1

Kathy L_1 2019-02-21 They have helped the most by being there for her and being there for her meals. They have been very good at communicating with me. I am a current client of this provider

5 5 1

Katharine L 2019-02-19 They are essential. I could barley live without them. They have made appointments for me and drive me around. I have had a number of different aides, and I have liked them all. I am a current client of this provider

5 5 1

Ruth L_6 2019-02-07 If she had been left alone, she would have tried to get up and hurt herself again. I was pretty happy with them. There wasn't much time for them to be excellent because they just had to sit with her overnight. I am a past client of this provider

5 4 1

Mary M 2019-01-22 They have the assistant come every day and on time. They are punctual, they are willing to do anything you ask them to do and they do it well. I am a current client of this provider

5 5 1

Patricia L_4 2019-01-07 They help me bathe. I just found them acceptable. I am a current client of this provider

5 5 1

Ronald W 2019-01-07 They definitely had a very positive impact by doing as much as they could for Roland. I like that they had extremely competent caregivers. I am a past client of this provider

5 5 1

Anonymous_1206 2019-01-07 They would send me the same person a couple times, which was helpful, rather than trying to retrain new caregivers all the time. I had one that was excellent, and the others weren't bad, but I had to teach them where stuff was. The services were good, but I think they did not fulfill my request to review certain information before they made it final. I am a past client of this provider

5 3 1

Roberta L_2 2018-12-28 The services are helpful because I'm not able to cook for myself and I have a little trouble with walking because of pain. When I call them because I need help, they get people here as soon as possible. I am a current client of this provider

5 5 1

Marsha K_1 2018-12-28 They worked with my hours. They did everything we wanted. I am a past client of this provider

5 5 1

Anonymous_1028 2018-12-13 They need to have better trained people. I was not pleased with the person assigned to me. I am a past client of this provider

5 3 1

Sharon Rankine A 2018-12-07 They do assisted care and help me move. They are very good about arranging. I am a current client of this provider

5 5 1

Judi R 2018-12-06 I don't have to worry because they are reliable. They are reliable, and they don't call in sick, which is good. I am a current client of this provider

5 5 1

Elizabeth L_2 2018-11-07 They've helped me with things I need that I couldn't do by myself. They're really caring. I am a past client of this provider

5 5 1

Robert Dickson - 2018-10-10 It has helped a lot. They are very forward, honest, and they get the job done quickly. I am a current client of this provider

5 5 1

Robert R_25 2018-10-10 They came in overnight and took care of my father, which made him a lot less anxious. It really helped the family feel good about leaving him overnight with care. They are very reliable, caring, and their communicating was spot on. I am a past client of this provider

5 5 1

Johanne S 2018-09-30 I need it and it is necessary for me. I would always recommend them. I like the personality of the girl that cares for me. I am a current client of this provider

5 5 1

Sherrie L 2018-09-14 I live in Boston and my parents live in Palm desert. I was making expensive trips. When the second parent was diagnosed with dementia I knew my trips would not be enough. The initial consultation was handled very sensitively. I got a lot of information, and once we decided to business together, my concerns and questions were responded to very quickly and professionally. I am a current client of this provider

5 5 1

Leta S 2018-09-06 I think they've been very helpful. They help by attending to her hygiene and meals. I think, for the most part, it's the caring caretakers. They're always good at getting someone there if one happens to be ill. I am a current client of this provider

5 5 1

Hal B 2018-08-27 It has been a great help. While they are there she is really happy. It has been a tremendous relief and help for me as well. They are very efficient, easy to deal with, and the quality of the caregivers have been excellent. I am a current client of this provider

5 5 1

Douglas R 2018-08-21 They took over the night time duty, and gave me the ability to get a good night's sleep. They were very patient and attentive. I am a past client of this provider

5 5 1

Robert B 2018-08-15 It gave me a break to go do things that I couldn't do if someone wasn't staying with them. They were very reliable, the people were well trained, and they did a good job. I am a past client of this provider

5 5 1

AnonymousHCP5 2018-08-08 I was able to go out while we used them. They were all very nice and kind. Only one could not get up and handle my loved one. They knew how to work with my loved ones' physical ailments. I am a past client of this provider

5 5 1

Carolyn M 2018-07-30 It frees me up for work or whatever I need to do. They look and act very professional. I am a current client of this provider

5 5 1

Ken H 2018-07-24 They helped by being here to provide me with a little extra help so I could get more rest. The caregiver that was sent to us was positively top-notch. I am a past client of this provider

5 5 1

AnonymousHCP4 2018-07-13 I like the person that comes. I am a current client of this provider

5 5 1

Pat M 2018-07-12 I would tell a friend that they are very professional and very caring. I am a past client of this provider

5 5 1

John M 2018-07-06 It was just companionship, someone to hang out with. They were good, they were always courteous and did everything to make me comfortable. I am a past client of this provider

5 5 1

Mark G 2018-06-13 They have helped her by being here. I like everything about the company. I am a current client of this provider

5 5 1

Thomas H 2018-06-08 They help us in easing his pain and keeping him as comfortable as possible. I would say that they are attentive, friendly, and courteous. I am a current client of this provider

5 5 1

Betty G_6 2018-05-18 They help me in every possible way. My nurse is wonderful. A couple of times I needed substitutes and they were less than satisfactory. The didn't seemed trained and they just sat there. I am a current client of this provider

5 5 1

William D 2018-05-15 At one point when I needed to take my dad to the doctor, the caregiver came and that freed me up to take care of what I needed to do. They were very professional and understanding, the level of care was superior. I am a past client of this provider

5 5 1

Alice W 2018-05-07 They always do anything that I ask them to do, they seem like they always know what to do. They're always on time and they do a terrific job. I am a current client of this provider

5 5 1

Derric T 2018-05-07 I'm too tired to get up, so they do a thousand things for me. The young lady that came yesterday was very nice. I would like her back. I am a current client of this provider

5 5 1

Josanne 2018-04-17 There's a woman from Always Best Care of Desert Cities who watches Mom on Mondays, Wednesdays, and Fridays. She is becomining one of my mother's best friends because she can sit and talk with her and they cook together. My dad had an episode one of the days she was there. He started to feel dizzy and he asked if she would take him to the emergency room. She called back to Always Best and found out the protocol and then she stayed in the hospital in the emergency room with my mother and guided my mother through everything. Elsie was able to call the family and check on things, and the whole family felt so much better. The services that Bonnie's group has provided has been fantastic. Bonnie was also the first one to contact me after I put in my information and she has a smile all the time. Elsie acknowledged all their fears, like about not wanting to have people in their home. She's fantastic. She listens, acknowledges, and validates people's feelings, and talks with them about possible solutions. They love her, and she knew my dad's birthday, and even brought balloons for his birthday. It's been lovely. I am a current client of this provider

5 5 1

Anonymous 2018-04-10 I think the caregivers being different all the time was the most difficult thing. We would never know who was coming until we called the scheduler. If we could know who was coming, that would really help. I am a past client of this provider

5 3 1

Timmy B 2018-04-09 The short term availability has been great, and they have been able to provide last minute services. They keep my loved one company and will occasionally clean up a little bit. I am a current client of this provider

5 4 1

Jane H 2018-04-09 We have used them for two years now and they have always been there. Their staff is wonderful and my mom is thoroughly pleased with them. I live in a different state, so if she can stay there and be happy, we are good. I am a current client of this provider

5 5 1

Alicia M 2018-04-06 I find I can trust Always Best Care. I rely on them, and the people always care about the patient. They made life easier because they were understanding, cooperative, and nice in general. I am a past client of this provider

5 5 1

HCPAnonymous 2018-04-06 They have excellent employees. They got me to and from therapy and doctor's appointments. I am a past client of this provider

5 5 1

Wayne S 2018-03-19 They are very knowledgeable and attentive. They provide stability in my life while I am recovering. I am a current client of this provider

5 4 1

Theodore N 2018-03-19 The caregivers are loving and concerned for the health and safety of the patient. They have taken the burden away from me of watching my father. I am a current client of this provider

5 5 1

Mick T 2018-03-16 They can fire the staff they have and find people who run the office better. It is very stressful. My husband is a double amputee and I need care that relieves me from the day to day operation around here. I am a current client of this provider

5 1 1

Tom K 2018-03-07 I would like to have the same caregiver each time. I have had four different caregivers. There is one that is excellent, but we can't get her every time. We just need to get the same person each time so we know what to expect and Tom would know what to expect. I am a current client of this provider

5 4 1

Ron W 2018-02-06 The first person that they sent over didn't match well with us, and they took care of the issues right away and sent someone else the very next day. They have taken good care of my loved one, they get him to appointments in a timely manner, they help him with his home routine, and they have done light housekeeping, which I appreciate. I am a current client of this provider

5 5 1

Carl H 2017-12-13 Always Best Care impressed me with how professional they've been, and the caregivers do a good job. Always Best Care helps me by being here when I need help. After the hospital, I couldn't stay by myself, and my daughter can't take care of me 24/7. Always Best Care assists me with what I need. I am a current client of this provider

5 5 1

Gayle G 2017-12-08 I have been recommending Always Best Care becasue the management cares and they are well organized. Always Best Care keeps up with training their staff. They helped me when I was not able to stand or walk. I am a past client of this provider

5 5 1

Carmela R 2017-12-07 I would tell a friend that Always Best Care has caregivers who are all dedicated and caring. They provide great care. My loved one is 105 and still with us, so I like to think that Always Best Care is doing a great job because of that. I am a current client of this provider

5 5 1

Antonia T 2017-12-06 Always Best Care is reliable and flexible. When Always Best Care is here I have some free time while my husband is safe and cared for. I am a current client of this provider

5 5 1

Dr. Bernard & Sylvia L 2017-12-06 Always Best Care offers good services. They called me when they said they would, and were here when they said. Everything from Always Best Care was done beautifully and perfect. I could not believe that they were done so fast! I am a past client of this provider

5 5 1

Heather M 2017-11-27 I would recommend everything with Always Best Care. There was never a problem with time. The price was pretty good too. It really helped me when I first got out of the hospital. I am a past client of this provider

5 5 1

Joanne & Adolph M 2017-11-21 Overall, Always Best Care's service has been great. Life has been easier since the caregivers from Always Best Care have started helping us. I am a current client of this provider

5 5 1

Jim O 2017-11-10 I would refer others to Always Best Care because they were professional, very friendly, helpful, and knowledgeable. Always Best Care's services allowed me to not have to worry about was going on over here while I was gone. I am a past client of this provider

5 5 1

Norman & Erika S 2017-11-07 Always Best Care is just very nice, they are easy to get along with, and they are wonderful. Always Best Care takes my husband to his appointments and takes me shopping. I am a current client of this provider

5 5 1

Anonymous_1216 2017-11-06 Always Best Care gave me care for the times I needed it. I was recommended to use it. Always Best Care provided transportation for me to go to the things I need to do. I wasn't able to drive at the time. I am a past client of this provider

5 5 1

Stanely G_1 2017-10-16 I would tell a friend that Always Best Care is very conscientious, and when I call, they get someone for us and they check in to make sure we like the caregiver. Always Best Care makes me feel at ease to leave them with my husband so that I can go do my shopping. I am a current client of this provider

5 5 1

Betty S_5 2017-09-11 Always Best Care is great. Always Best Care has made life better by having a caregiver to do everything I need. I am a current client of this provider

5 5 1

Deborah N 2017-09-11 Always Best Care is reliable, flexible, and have good communication with the client. The caregivers would walk our dog, and take my loved one to doctor's appointment. They would also bring meals to her. I am a current client of this provider

5 5 1

Jewel I 2017-08-29 I would refer Always Best Care to others because the caregiver assigned to me was well-trained and a real help to me. The services provided me by Always Best Care was marvelous and necessary at the time. I am a past client of this provider

5 5 1

Anonymous_424 2017-08-08 Always Best Care is dependable, but the price is high. Always Best Care's caregiver stays in touch with me. I am a current client of this provider

5 4 1

Betty H_2 2017-08-08 I would tell others that Always Best Care has good employees that are good at taking care of people. The services make my loved one's life easier by taking care of her well. Everything she needs, they take care of. I am a current client of this provider

5 5 1

Brenda R 2017-07-27 I like the follow through and organization from Always Best Care. I would definitely recommend Always Best Care to others. It is really helpful that the caregivers from Always Best Care care about me. I am a current client of this provider

5 5 1

Richard R_1 2017-06-09 Always Best Care has great caregivers. Always Best Care made my life easier by monitoring what was going on with Richard and dealing with it. I am a past client of this provider

5 5 1

Joseph & Lucille C_1 2017-05-26 I have had a great experience with Always Best Care. The caregiver is wonderful and a good cook. We are healthier and happier because of the great job the caregiver from Always Best Care does. I am a current client of this provider

5 5 1

Owen P_1 2017-05-23 Always Best Care and their caregivers provided excellent care. The caregivers from Always Best Care came so I could get some rest. That was the whole point. I am a past client of this provider

5 5 1

Valeria R_1 2017-05-15 Always Best Care is professional and helpful. Always Best Care makes my mom comfortable and someone is always here to make sure she is comfortable. I am a current client of this provider

5 5 1

Anonymous_580 2017-05-15 Always Best Care offers service that is proper and respectful. Always Best Care serves me very well. They clean the house, prepare lunch, and do anything else that I ask. I am a current client of this provider

5 5 1

Julianne R_1 2017-05-08 Always Best Care is very dependable. I am a current client of this provider

5 4 1

Holly M 2017-04-17 Always Best Care's owner is very competent and professional. If they provide a good caregiver, the care is good. If they provide a bad caregiver, the care is bad. Always Best Care got a little inflexible at times on the number of hours required. We had to have so many hours per day. I am a past client of this provider

5 4 1

Jacquie B_1 2017-04-12 Always Best Care is there for me if I have something that I need. They are always making sure everything is okay. I am confident that the client will be taken care of well when I have to leave. I am a current client of this provider

5 5 1

James R 2017-04-10 Always Best Care is very nice and professional. The service has made my life easier by not having to worry about anything. I am a current client of this provider

5 5 1

Muriel T 2017-04-10 Always Best Care was a very efficient company. The service made my life easier by letting me rest and regain my strength. The caregiver had a lot of energy to do all of the things that I asked them to do. I am a past client of this provider

5 5 1

Gloria M_1 2017-03-17 I would recommend Always Best Care because I have been around hospitals for over 40 years, and all of the caregivers from Always Best Care seem to care about their clients. Always Best Care makes sure that my mother-in-law eats on time and has her medications on time. She doesn't always follow advice, so it's good to have someone here to make sure she follows the track. I am a current client of this provider

5 5 1

Linda L_5 2017-03-08 Always Best Care saved me, they were fantastic, and they provided staffing on short notice. Always Best Care had an enormous impact, and I could not have gotten anything done without their help. They worked with us until the very end. I am a past client of this provider

5 5 1

Gladys R_1 2017-02-10 Always Best Care is able to meet our requests. The fellow came to do work and there were some problems, but it was the client's fault not the caregiver. I am a current client of this provider

5 5 1

John J_4 2017-02-08 I would tell someone that Always Best Care is very responsive to your requests. Always Best Care improved my daily life. I am a past client of this provider

5 4 1

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Reviews of Always Best Care of Desert Cities

146 Reviews Write a review

Home Care Reviews for Always Best Care of Desert Cities

December 22, 2022

By Stephen C_7

I am a current client of this provider

I like that they seem to be very knowledgeable.

Provider Response

Thank you Stephen, for your kind review. Our in-home care agency is focused on the quality of care we provide. As such, we offer twice a month in person trainings, which are attended on average by 10 of our employees. These trainings focus each time (3-4h) on body mechanics (transfers, bathing, repositioning, etc) and an important illness such as Alzheimer or Dementia for example as well as Hospice situations. Due to the success of these trainings, we are planning this quarter, to have them each week. We also offer scholarships, so that each employee who chooses so, can build a career in the healthcare sector. Again, thank you so much for your kind review. Respectfully, Eiso - owner

November 28, 2022

By Jerry F_9

I am a current client of this provider

They keep him safe. They're very friendly and good with my husband.

October 13, 2022

By Leslie B_14

I am a current client of this provider

They could clean through the night, and we have some that come in and sleep through the night. I like the caregivers who work at night to clean up without my mother being awake.

September 30, 2022

By Patty R_4

I am a current client of this provider

She helps with dressing and bathing him. I like having a caregiver. That's the most important part for me.

August 26, 2022

By Donaldson H

I am a past client of this provider

They were very helpful. They helped me get around in a wheelchair. The caregivers are very nice.

July 13, 2022

By Anonymous_6292

I am a past client of this provider

They helped me get going again. They could have charged less.

May 24, 2022

By Michael S_49

I am a current client of this provider

Always Best Care has made my experience positive by having someone there to help take care of the client. I would Always recommend Best Care more if they sent the same caregiver consistently.

Provider Response

Thank you so much for your kind appreciation of our homecare services. We will always strive to provide the best possible match for care to our clients. I will certainly let your caregivers know that they are doing a great job! Have a wonderful day. Eiso - owner

May 24, 2022

By Tom W_12

I am a current client of this provider

Without the care she would not be able to stay in her house. They learn daily requirements and provide them.

Provider Response

Thank you Tom for sharing your appreciation of our homecare services. We work hard to make sure you get the best possible help. With warmest regards, Eiso - owner

May 16, 2022

By Sandra "Sandy" K

I am a current client of this provider

I like that if there's any kind of issue with a caregiver they're very responsive in answering your questions and switching out caregivers. I already have recommended and I told them they're responsive to your needs and they send good people.

Provider Response

Thank you so much for your kind words, Mrs Karp. We strive hard to provide homecare services which are up to expectations. We will certainly let your caregivers know of your appreciation! Have a wonderful end of your day! With warmest regards, Eiso - owner

May 13, 2022

By Anonymous_6112

I am a current client of this provider

They could have a greater impact by training the helpers on diaper care. They could increase the pay for the helpers.

Provider Response

Dear Sir/Madam, thank you for your comments. At this stage, we offer 2 trainings per month which last 3h (fully paid) and we offer lunch afterwards. Each of these trainings is on average attended by 10-15 caregivers. We have also initiated a scholarship program, which is fully paid by the agency (value $2,800 per student) to obtain a Certified Nurse Assistant degree. We will select 5 recipients each month, totaling 60 grants a year. Unfortunately, your post is anonymous, but I am at your disposal at your convenience to give you more feedback. Also, we would like to reach out to your caregiver and encourage her to sign up for more training. My apologies again if our service was not up to expectations. Yours sincerely, Eiso - owner

April 15, 2022

By Dianne D_2

I am a current client of this provider

They help us with the cooking. I like the quality of their people. They're organized and on time.

April 15, 2022

By Vittorio R

I am a current client of this provider

I can heal properly and they change the bandages every day. They are professional and on time.

April 15, 2022

By Lynda R_2

I am a current client of this provider

I am the healthy spouse, and it allows her supervision so I can attend to other responsibilities. They are actively recruiting additional caregivers, which is what we need.

February 17, 2022

By Anonymous_5786

I am a current client of this provider

When I need a caregiver they are very good about giving me someone to cover the regular caregiver that is out. I would like it if they would hire better caregivers. They do not seemed to be trained to be working in someone home.

February 17, 2022

By Dolores "

I am a current client of this provider

I can't do anything without my caretaker. She gives me a shower and is great company. She is a wonderful lady. My caretaker is wonderful.

February 09, 2022

By Gerald S_5

I am a past client of this provider

They were right there for me whenever I needed them. The caregivers they sent did whatever I asked of them.

January 27, 2022

By Judy W_28

I am a current client of this provider

They send us good people. The caregivers are intelligent, dedicated, and always on time.

January 21, 2022

By Suzanne S_13

I am a past client of this provider

I had 3 Fridays scheduled and no one was able to come any of those days. The nurse was wonderful, but she said one thing and people that came said something completely different.

Provider Response

Dear Ms. Suzanne, my apologies for the inconvenience. We strive hard to fulfill all the requests we get for care, sadly in these extraordinary complicated times, this is not always a given. My apologies again and I hope you will find care for the coming Fridays. Respectfully, Eiso - owner

January 21, 2022

By Rodney D

I am a current client of this provider

The services have made a positive impact because the caregivers have adequate training. I like the caregivers' positive attitude and the agency's coordination of care.

January 14, 2022

By Carolyn M_19

I am a current client of this provider

They got a caregiver that was a great match to my husband and has become a companion and takes him to hospital and back, gets his medication. What I liked that it's well manages and hired skilled employees and responsive.

December 29, 2021

By Anonymous_5576

I am a past client of this provider

The caregivers were very close to her. Everyone was very kind and they knew their job.

December 17, 2021

By Anonymous_5465

I am a current client of this provider

They do whatever we ask them to do which is great. I've liked that we have the two best caregivers.

December 09, 2021

By Dan K_5

I am a current client of this provider

They have relieved stress from me. I can relax knowing Linda is being taken of. They need to improve the consistency of the caregivers.

November 18, 2021

By Miriam F

I am a current client of this provider

They hire people that are caring and kind. The people that they hire are good quality.

November 04, 2020

By Vic R

I am a current client of this provider

They have made both our lives easier. They have unburdened me from a lot of work. They are responsive and responsible.

Provider Response

Thank you so much for taking the time to publish this review. We so appreciate your business and we wish you good health.

November 03, 2020

By Dara S

I am a current client of this provider

There is somebody there to take care of our family member, which makes everybody's life easier. Bonnie is very easy to communicate with if there is a concern. The nurses I have met have been very nice.

Provider Response

Thank you for your positive review! We understand the importance of providing excellent care for our clients. We also understand that many family members do not live in the area and providing the highest quality professional care gives these family members peace of mind. I am proud of my professional, caring and compassionate staff. We thank you for your business and for trusting us.

November 02, 2020

By Nancy D_14

I am a past client of this provider

They helped her straighten up, get her bed set, and do things that she couldn't do because she was immobile for a while. They were very professional and there wasn't any pressure.

Provider Response

I thank you for this very kind review. I am proud of my care staff that can help families by providing care and safety in their home when needed. We appreciate your business!

November 02, 2020

By Andrea K_2

I am a current client of this provider

They are there since I am not there. She has not had any complaints. We had a few issues in the beginning, but they switched them out. Now we have two we really like. They do a good job. They are consistent when we have problems they address them quickly.

Provider Response

I appreciate your taking the time to publish this kind response. I believe we all know it’s not a perfect world but I am proud to say that we are always available, 24/7 to make any uncomfortable situation a more positive one for our families. We very much appreciate your business. Thank you!

November 02, 2020

By Nancy W_26

I am a current client of this provider

She needed them because her health was bad after coming out of the hospital. Her health has improved over the last few months and so we haven't needed them so much. They've been very accommodating to our ever changing schedule.

Provider Response

I thank you for your business and I appreciate your taking the time to publish this review. It pleases me to know that our clients improve with help from my compassionate and professional staff. It is our goal to accommodate the needs of each individual family.

October 29, 2020

By Patricia C_15

I am a past client of this provider

I have to take the time to train the caregiver on how to take care of my paralyzed wife but then they would change caregivers. After they took away the first caregiver I didn't know what to expect from the company. In my case, I wanted them to give me a good caregiver, which they did, but then they took her away.

Provider Response

Thank you so much for taking the time to review our services. I always appreciate hearing positives and negatives so that I can make sure we can do everything possible to improve those services. In this case, my understanding is that once we started services, and brought in a caregiver, the family changed the hours and that original caregiver was no longer able to fulfill those hours. We truly appreciate your business!

October 28, 2020

By Mike K_10

I am a current client of this provider

They take care of her sanitary needs. Their helpers are nice and qualified. They provide the kind of service we want.

Provider Response

Thank you for your kind words, Mike. It is our goal to provide the best care for our clients and to give peace of mind to the family. We thank you for your business!

July 02, 2020

By John T

I am a past client of this provider

They helped him go grocery shopping and with his everyday life. I liked the last caregiver, she was excellent. She went above and beyond.

Provider Response

Thank you so much for your kind words! Our goal is to provide the very best care to our clients. Our caregivers are our shining stars!

July 02, 2020

By Anonymous_1632

I am a current client of this provider

The most helpful part of the services is that the caregiver takes care of my husband so I can take care of other matters. I've had mostly good caregivers.

Provider Response

We are very proud of our caregivers' positive attitudes and customer service efforts. :)

February 23, 2020

By tmkeng

I am a current client of this provider

I don't usually write reviews, but when an individual in an organization goes way beyond what is normally expected, I felt compelled to do so. I highly recommend Always Best Care in Palm Desert for home caregivers. Especially Leslie B., their Care Coordinator. I can't say enough good things about her. She went WAY beyond the usual duties of her job to ensure my elderly Aunt with post-stroke dementia was well taken care of regardless of whether she was in the hospital, at home or in a memory care facility. She was in constant contact with family members and showed great compassion while also attending to a myriad of details, many of which were not even her job. She even visited my Aunt in the hospital and helped get her home safely. Always Best Care is indeed lucky to have Leslie and so are we.

Provider Response

I thank you so much for taking the time to write this very positive review! I do everything in my power to hire people who have big hearts and love what they do. Leslie is definitely one of those special people! It makes me very proud to know that my staff gives so much of themselves to help families in need and go “the extra mile” to do so. Bonnie

January 22, 2020

By Laurian Hasselwander

I am a current client of this provider

Yanitza E. Is Always on time, Light cleaning, Shops for groceries with me teaches me how to manage my computer better. Helps with laundry , empty the dishwasher ,very good caregiver. Agency (Leslie) is most helpful with any problem or any thing I need to have done.

January 15, 2020

By Delores "Dee" J_1

I am a current client of this provider

I have a very good caregiver, and I can't drive anymore, so she takes me to all my appointments. I have very good caregiver that takes care of me. I am very happy with her.

Provider Response

We so appreciate the positive feedback! Our goal is to provide the proper caregiver to help you remain independent in your own home!

January 08, 2020

By StuartM

I am a current client of this provider

This is in-home care/assistance for my 91 yo mother with mild dementia and ephasia. The owner has been VERY responsive at most times/days of the week. The person they sent has been very good with my mother and reliable. They are great to work with and try very hard to meet the client needs. Definitely recommended.

Provider Response

I thank you so much for taking the time to send this positive review! I am so pleased that this is a positive experience for both you and your mother.

November 21, 2019

By George C_8

I am a current client of this provider

They could have sent someone that was trained and skilled with people that have short-term memory loss. They need to have better service. I lost hours of work without someone here to help my dad.

Provider Response

It is unfortunate that people sometimes feel the need to take their frustrations out in this public way. I personally spoke to the daughter and explained that it is difficult to find a male caregiver that will work four hours one day a week but that we would do our best. We then found a very qualified female and she agreed to use that caregiver and was very complementary of her as she expressed in text messages. She was with this family over 3 months. We did continue to keep in touch through texting that we were trying to identify a male and would keep her posted. She replied positively. When we did eventually find a male that was able to fulfill these hours, we notified her and she said that she had found another company. -Bonnie Zwack, owner

November 19, 2019

By Anonymous_2827

I am a current client of this provider

They keep my loved one company. I like the way they communicate, have timely communication, and keep me appraised of any potential changes.

Provider Response

We so appreciate your taking the time to give a review. Thank you for the positive feedback… we work very hard to do the right thing and we appreciate your business. Bonnie Zwack

November 15, 2019

By Anonymous_2722

I am a current client of this provider

They take my loved one to appointments when I can't be there. All they have done so far is pick up my loved one for appointments.

Provider Response

Thank you for taking the time to post a review. No matter how small the task we are here to be of help. We thank you for your business!

October 29, 2019

By Anonymous_2695

I am a past client of this provider

It helped me a great deal. I did not have to worry about him. He had dementia and was on the last stages, so just having someone sit there with him is what he needed. I had no complaints at all.

Provider Response

Thank you for your positive review. Even the simplest things can make a big difference in someone’s life! We appreciate your business.

October 28, 2019

By Michael R_8

I am a current client of this provider

I talk to my dad about the person they send out, and he always has a positive response. I know that they change caregivers quite often, but he likes the people they send out. They are there on time, and we are happy with the folks they send out there.

Provider Response

I absolutely I agree with you Michael! There has not been enough feedback for the family members. I will make sure that is corrected immediately! Bonnie

September 30, 2019

By Duane C

I am a current client of this provider

I had a caregiver for a week that was great, but she no longer works for the agency. The current caregiver is not as good. I think that when someone makes a bed, there should be some parameters to making the bed. Just making it isn't adequate. I'd like the agency to send me someone that is actually trained. I'd like the caregiver to be helpful to those in the home and be interested in talking to and interacting with my loved one. If there's something I should know, I'd like the caregiver to tell me about it.

Provider Response

I hear that you were disappointed in the second caregiver, and I can appreciate how frustrating this can be. We certainly intend to send quality caregivers, but when they do not live up to your expectations it would be very helpful if family members could notify us as soon as possible so that we can remedy the situation. I apologize for any inconvenience is this may have caused. Thank you for taking the time to let us know. Bonnie Zwack, Owner

September 12, 2019

By HCP2_Anonymous

I am a current client of this provider

It allows me to have a job. It allows me to leave the house, so I don't have to care for my mother 24/7. They have hired a very excellent lady that takes care of my mom. The care is only as good as the caregiver.

September 11, 2019

By Donna H

I am a current client of this provider

They have provided me with good people to take care of my loved one. They keep an eye on her because she falls a lot. I haven't had any trouble. They take care of their business.

August 28, 2019

By Julia A_2

I am a past client of this provider

My mother-in-law was unsafe in her home, and they found multiple places to place her. That relieved a lot of stress off of our family. They were readily available at anytime. I could contact them on weekends and holidays.

August 27, 2019

By Randy S_7

I am a current client of this provider

They have helped her out with the chores around the house. They help her run errands and so forth. I like their good customer service.

August 21, 2019

By Pamela G_3

I am a current client of this provider

There's nothing more they can do right now. They're attentive, and they provide the services that they advertise.

July 12, 2019

By Donald M_4

I am a past client of this provider

She was always ready to respond to his needs. They were responsive to my needs and provided a high quality caregiver.

July 08, 2019

By Anonymous_2126

I am a current client of this provider

The services make life possible. It makes a huge difference. We need to have the service, and I could not leave the room or house without it. I like the quality of service and their promptness.

July 08, 2019

By Stephanie P_3

I am a current client of this provider

They've done everything. They help her stand up, sit down, serve and eat meals, in the shower, and with activities of daily living. They offer companionship, too. The caregivers are incredible.

July 08, 2019

By Bob & Kathy M

I am a current client of this provider

They do all of the work that we ask them to. I haven't had to do anything. They have been very helpful. They clean the house and take care of my wife and me.

July 08, 2019

By Randal K

I am a past client of this provider

He needed to have someone look after him. They were professional and did what they were supposed to do.

July 08, 2019

By Walter & Joan M

I am a past client of this provider

They were wonderful to both of us. They took care of him. They gave him baths. They were every nice and did everything we needed. They took care of us well.

June 26, 2019

By Norman L_1

I am a current client of this provider

I'm not emotionally or physically capable of doing what the caregivers do. Thank God for people like this agency. If I have any problems, I can call the owners, and they get back to me immediately. They're very involved and responsive. My mother has been with the agency for nine years, and has had full-time caregivers that entire time. The agency worked with us to match the caregivers, and they've been fantastic. My mother wouldn't have been able to survive without them.

June 06, 2019

By Linda S_6

I am a past client of this provider

I wasn't really able to care for myself, so it was great. I would recommend them highly. What I liked about my caretaker is that she was friendly, very attentive, and she did everything. She did more than I could have expected.

June 06, 2019

By Patricia D_9

I am a current client of this provider

She's very involved with my mother, and she's very likable. She does a little physical therapy with my mom, which my mom really enjoys. The girl we have is very good.

June 06, 2019

By Susan S_15

I am a past client of this provider

They were very helpful. They took good care of my husband. I liked their flexibility. The staff was fabulous and easy to deal with.

June 06, 2019

By Suzanne S_7

I am a current client of this provider

The services help a lot, and the caregiver does a good job. I think that it is pretty expressive from the way they have it set up.

June 06, 2019

By Marlene P

I am a past client of this provider

They took care of me. I liked that they were clear and explained everything thoroughly to me so that I understood.

June 06, 2019

By Marie J_2

I am a current client of this provider

They are very helpful. I get to stay home. The same person comes back to you every time.

May 07, 2019

By Kevin S_2

I am a current client of this provider

They help by being here and fixing his food. I like the caregiver that he has got.

May 07, 2019

By Linda K_5

I am a current client of this provider

It's only moderate because of the dementia. If we decided to keep the caregiver every day, I think that would be a good thing. Our caregiver has a very positive personality, which is what we wanted. The initial follow-up could be improved. I took it for granted that it was something they would have done. I want to be able to follow what's going on.

May 06, 2019

By Jean P_6

I am a current client of this provider

They help me with getting myself together in the morning. They help with showering. They are very hands on. They want to know how I feel about the care I am getting. They ask if I have questions. They want to know how I am being treated.

May 06, 2019

By Shirley S_9

I am a past client of this provider

They were positive with my loved one, and they were there to make sure that they did not hurt themselves. Overall, they were very attentive. They are an excellent company. The staff is good, and they meet the needs of their clients.

April 09, 2019

By Anonymous_1819

I am a past client of this provider

They could have provided more mental activities for my loved one. Everything is fine and I liked the services.

April 09, 2019

By Roy P

I am a current client of this provider

My wife is totally disabled and they take care of her. The caregivers that we've had have been good. They obviously love the work and they take good care of my wife.

April 08, 2019

By Sue M_6

I am a current client of this provider

They just make my life so much easier. They are always saying that they are committed to us. If I ever call same day, they are happy to get help for me that night if I need it. They are just so wonderful.

March 28, 2019

By Cathy

I am a current client of this provider

The caregivers from Always Best Care of Desert Cities come every day to make sure my relative has lunch and dinner. They help her get in the shower. She has memory issues so they remind her to take a shower and to take her pill, and they're there for company. On Monday through Friday we have the same person, and then on Saturday and Sunday it's another person. We've been working with this agency for a couple of months now, for about 40 to 50 hours a week. Our normal hours with them are 11:00 to 3:00, unless we have company at that time. I think the scheduling and value for the money is excellent, and the pricing is comparable to what we're paying in Chicago. The caregivers are wonderful; Maria is great and so is Sonia.

Provider Response

Maria and Sonia likewise enjoy spending time with and helping your family member. We appreciate your business and are happy to be of service.

March 22, 2019

By June H_7

I am a current client of this provider

They take excellent care of my hygiene. They are very efficient and the girls are just perfect. I would recommend them for anything.

Provider Response

Our caregivers enjoy spending time with you and assisting you in your care. :)

March 14, 2019

By Robert R_29

I am a current client of this provider

They do a little bit of everything. They help me get around to the bathroom and help with medication. We had one hiccup with one caregiver that didn't show up, but the other one has been excellent from the beginning.

Provider Response

Occasionally we do have glitches, but happily, not often! We're very glad you are happy with your caregiver, and we appreciate your business. :)

February 21, 2019

By Kathy L_1

I am a current client of this provider

They have helped the most by being there for her and being there for her meals. They have been very good at communicating with me.

Provider Response

Glad to be of service!

February 19, 2019

By Katharine L

I am a current client of this provider

They are essential. I could barley live without them. They have made appointments for me and drive me around. I have had a number of different aides, and I have liked them all.

Provider Response

Thank you for the positive feedback! We're very pleased to be of service.

February 07, 2019

By Ruth L_6

I am a past client of this provider

If she had been left alone, she would have tried to get up and hurt herself again. I was pretty happy with them. There wasn't much time for them to be excellent because they just had to sit with her overnight.

Provider Response

Thank you for giving us the opportunity to help keep her safe!

January 22, 2019

By Mary M

I am a current client of this provider

They have the assistant come every day and on time. They are punctual, they are willing to do anything you ask them to do and they do it well.

January 07, 2019

By Patricia L_4

I am a current client of this provider

They help me bathe. I just found them acceptable.

January 07, 2019

By Ronald W

I am a past client of this provider

They definitely had a very positive impact by doing as much as they could for Roland. I like that they had extremely competent caregivers.

January 07, 2019

By Anonymous_1206

I am a past client of this provider

They would send me the same person a couple times, which was helpful, rather than trying to retrain new caregivers all the time. I had one that was excellent, and the others weren't bad, but I had to teach them where stuff was. The services were good, but I think they did not fulfill my request to review certain information before they made it final.

December 28, 2018

By Roberta L_2

I am a current client of this provider

The services are helpful because I'm not able to cook for myself and I have a little trouble with walking because of pain. When I call them because I need help, they get people here as soon as possible.

December 28, 2018

By Marsha K_1

I am a past client of this provider

They worked with my hours. They did everything we wanted.

December 13, 2018

By Anonymous_1028

I am a past client of this provider

They need to have better trained people. I was not pleased with the person assigned to me.

December 07, 2018

By Sharon Rankine A

I am a current client of this provider

They do assisted care and help me move. They are very good about arranging.

December 06, 2018

By Judi R

I am a current client of this provider

I don't have to worry because they are reliable. They are reliable, and they don't call in sick, which is good.

November 07, 2018

By Elizabeth L_2

I am a past client of this provider

They've helped me with things I need that I couldn't do by myself. They're really caring.

October 10, 2018

By Robert Dickson -

I am a current client of this provider

It has helped a lot. They are very forward, honest, and they get the job done quickly.

October 10, 2018

By Robert R_25

I am a past client of this provider

They came in overnight and took care of my father, which made him a lot less anxious. It really helped the family feel good about leaving him overnight with care. They are very reliable, caring, and their communicating was spot on.

September 30, 2018

By Johanne S

I am a current client of this provider

I need it and it is necessary for me. I would always recommend them. I like the personality of the girl that cares for me.

September 14, 2018

By Sherrie L

I am a current client of this provider

I live in Boston and my parents live in Palm desert. I was making expensive trips. When the second parent was diagnosed with dementia I knew my trips would not be enough. The initial consultation was handled very sensitively. I got a lot of information, and once we decided to business together, my concerns and questions were responded to very quickly and professionally.

September 06, 2018

By Leta S

I am a current client of this provider

I think they've been very helpful. They help by attending to her hygiene and meals. I think, for the most part, it's the caring caretakers. They're always good at getting someone there if one happens to be ill.

August 27, 2018

By Hal B

I am a current client of this provider

It has been a great help. While they are there she is really happy. It has been a tremendous relief and help for me as well. They are very efficient, easy to deal with, and the quality of the caregivers have been excellent.

August 21, 2018

By Douglas R

I am a past client of this provider

They took over the night time duty, and gave me the ability to get a good night's sleep. They were very patient and attentive.

August 15, 2018

By Robert B

I am a past client of this provider

It gave me a break to go do things that I couldn't do if someone wasn't staying with them. They were very reliable, the people were well trained, and they did a good job.

August 08, 2018

By AnonymousHCP5

I am a past client of this provider

I was able to go out while we used them. They were all very nice and kind. Only one could not get up and handle my loved one. They knew how to work with my loved ones' physical ailments.

July 30, 2018

By Carolyn M

I am a current client of this provider

It frees me up for work or whatever I need to do. They look and act very professional.

July 24, 2018

By Ken H

I am a past client of this provider

They helped by being here to provide me with a little extra help so I could get more rest. The caregiver that was sent to us was positively top-notch.

July 13, 2018

By AnonymousHCP4

I am a current client of this provider

I like the person that comes.

July 12, 2018

By Pat M

I am a past client of this provider

I would tell a friend that they are very professional and very caring.

July 06, 2018

By John M

I am a past client of this provider

It was just companionship, someone to hang out with. They were good, they were always courteous and did everything to make me comfortable.

June 13, 2018

By Mark G

I am a current client of this provider

They have helped her by being here. I like everything about the company.

June 08, 2018

By Thomas H

I am a current client of this provider

They help us in easing his pain and keeping him as comfortable as possible. I would say that they are attentive, friendly, and courteous.

May 18, 2018

By Betty G_6

I am a current client of this provider

They help me in every possible way. My nurse is wonderful. A couple of times I needed substitutes and they were less than satisfactory. The didn't seemed trained and they just sat there.

May 15, 2018

By William D

I am a past client of this provider

At one point when I needed to take my dad to the doctor, the caregiver came and that freed me up to take care of what I needed to do. They were very professional and understanding, the level of care was superior.

May 07, 2018

By Alice W

I am a current client of this provider

They always do anything that I ask them to do, they seem like they always know what to do. They're always on time and they do a terrific job.

May 07, 2018

By Derric T

I am a current client of this provider

I'm too tired to get up, so they do a thousand things for me. The young lady that came yesterday was very nice. I would like her back.

April 17, 2018

By Josanne

I am a current client of this provider

There's a woman from Always Best Care of Desert Cities who watches Mom on Mondays, Wednesdays, and Fridays. She is becomining one of my mother's best friends because she can sit and talk with her and they cook together. My dad had an episode one of the days she was there. He started to feel dizzy and he asked if she would take him to the emergency room. She called back to Always Best and found out the protocol and then she stayed in the hospital in the emergency room with my mother and guided my mother through everything. Elsie was able to call the family and check on things, and the whole family felt so much better. The services that Bonnie's group has provided has been fantastic. Bonnie was also the first one to contact me after I put in my information and she has a smile all the time. Elsie acknowledged all their fears, like about not wanting to have people in their home. She's fantastic. She listens, acknowledges, and validates people's feelings, and talks with them about possible solutions. They love her, and she knew my dad's birthday, and even brought balloons for his birthday. It's been lovely.

April 10, 2018

By Anonymous

I am a past client of this provider

I think the caregivers being different all the time was the most difficult thing. We would never know who was coming until we called the scheduler. If we could know who was coming, that would really help.

April 09, 2018

By Timmy B

I am a current client of this provider

The short term availability has been great, and they have been able to provide last minute services. They keep my loved one company and will occasionally clean up a little bit.

April 09, 2018

By Jane H

I am a current client of this provider

We have used them for two years now and they have always been there. Their staff is wonderful and my mom is thoroughly pleased with them. I live in a different state, so if she can stay there and be happy, we are good.

April 06, 2018

By Alicia M

I am a past client of this provider

I find I can trust Always Best Care. I rely on them, and the people always care about the patient. They made life easier because they were understanding, cooperative, and nice in general.

April 06, 2018

By HCPAnonymous

I am a past client of this provider

They have excellent employees. They got me to and from therapy and doctor's appointments.

March 19, 2018

By Wayne S

I am a current client of this provider

They are very knowledgeable and attentive. They provide stability in my life while I am recovering.

March 19, 2018

By Theodore N

I am a current client of this provider

The caregivers are loving and concerned for the health and safety of the patient. They have taken the burden away from me of watching my father.

March 16, 2018

By Mick T

I am a current client of this provider

They can fire the staff they have and find people who run the office better. It is very stressful. My husband is a double amputee and I need care that relieves me from the day to day operation around here.

Provider Response

I am personally familiar with this family and can’t imagine the frustrations one must endure dealing with a tragedy such as this family has endured. I supplied amazing caregivers to help Mr. T. And to give respite time to Mrs. T. Unfortunately, in my opinion, the focus turned to proper folding of laundry and other domestic chores that seemingly did not meet Mrs. T’s expectations. The care for Mr. T was exceptional, in my opinion. We did our very best and I am truly sorry we could not fulfill their expectations. Bonnie Zwack, Owner

March 07, 2018

By Tom K

I am a current client of this provider

I would like to have the same caregiver each time. I have had four different caregivers. There is one that is excellent, but we can't get her every time. We just need to get the same person each time so we know what to expect and Tom would know what to expect.

February 06, 2018

By Ron W

I am a current client of this provider

The first person that they sent over didn't match well with us, and they took care of the issues right away and sent someone else the very next day. They have taken good care of my loved one, they get him to appointments in a timely manner, they help him with his home routine, and they have done light housekeeping, which I appreciate.

December 13, 2017

By Carl H

I am a current client of this provider

Always Best Care impressed me with how professional they've been, and the caregivers do a good job. Always Best Care helps me by being here when I need help. After the hospital, I couldn't stay by myself, and my daughter can't take care of me 24/7. Always Best Care assists me with what I need.

December 08, 2017

By Gayle G

I am a past client of this provider

I have been recommending Always Best Care becasue the management cares and they are well organized. Always Best Care keeps up with training their staff. They helped me when I was not able to stand or walk.

December 07, 2017

By Carmela R

I am a current client of this provider

I would tell a friend that Always Best Care has caregivers who are all dedicated and caring. They provide great care. My loved one is 105 and still with us, so I like to think that Always Best Care is doing a great job because of that.

December 06, 2017

By Antonia T

I am a current client of this provider

Always Best Care is reliable and flexible. When Always Best Care is here I have some free time while my husband is safe and cared for.

December 06, 2017

By Dr. Bernard & Sylvia L

I am a past client of this provider

Always Best Care offers good services. They called me when they said they would, and were here when they said. Everything from Always Best Care was done beautifully and perfect. I could not believe that they were done so fast!

November 27, 2017

By Heather M

I am a past client of this provider

I would recommend everything with Always Best Care. There was never a problem with time. The price was pretty good too. It really helped me when I first got out of the hospital.

November 21, 2017

By Joanne & Adolph M

I am a current client of this provider

Overall, Always Best Care's service has been great. Life has been easier since the caregivers from Always Best Care have started helping us.

November 10, 2017

By Jim O

I am a past client of this provider

I would refer others to Always Best Care because they were professional, very friendly, helpful, and knowledgeable. Always Best Care's services allowed me to not have to worry about was going on over here while I was gone.

November 07, 2017

By Norman & Erika S

I am a current client of this provider

Always Best Care is just very nice, they are easy to get along with, and they are wonderful. Always Best Care takes my husband to his appointments and takes me shopping.

November 06, 2017

By Anonymous_1216

I am a past client of this provider

Always Best Care gave me care for the times I needed it. I was recommended to use it. Always Best Care provided transportation for me to go to the things I need to do. I wasn't able to drive at the time.

October 16, 2017

By Stanely G_1

I am a current client of this provider

I would tell a friend that Always Best Care is very conscientious, and when I call, they get someone for us and they check in to make sure we like the caregiver. Always Best Care makes me feel at ease to leave them with my husband so that I can go do my shopping.

September 11, 2017

By Betty S_5

I am a current client of this provider

Always Best Care is great. Always Best Care has made life better by having a caregiver to do everything I need.

September 11, 2017

By Deborah N

I am a current client of this provider

Always Best Care is reliable, flexible, and have good communication with the client. The caregivers would walk our dog, and take my loved one to doctor's appointment. They would also bring meals to her.

August 29, 2017

By Jewel I

I am a past client of this provider

I would refer Always Best Care to others because the caregiver assigned to me was well-trained and a real help to me. The services provided me by Always Best Care was marvelous and necessary at the time.

August 08, 2017

By Anonymous_424

I am a current client of this provider

Always Best Care is dependable, but the price is high. Always Best Care's caregiver stays in touch with me.

August 08, 2017

By Betty H_2

I am a current client of this provider

I would tell others that Always Best Care has good employees that are good at taking care of people. The services make my loved one's life easier by taking care of her well. Everything she needs, they take care of.

July 27, 2017

By Brenda R

I am a current client of this provider

I like the follow through and organization from Always Best Care. I would definitely recommend Always Best Care to others. It is really helpful that the caregivers from Always Best Care care about me.

June 09, 2017

By Richard R_1

I am a past client of this provider

Always Best Care has great caregivers. Always Best Care made my life easier by monitoring what was going on with Richard and dealing with it.

May 26, 2017

By Joseph & Lucille C_1

I am a current client of this provider

I have had a great experience with Always Best Care. The caregiver is wonderful and a good cook. We are healthier and happier because of the great job the caregiver from Always Best Care does.

May 23, 2017

By Owen P_1

I am a past client of this provider

Always Best Care and their caregivers provided excellent care. The caregivers from Always Best Care came so I could get some rest. That was the whole point.

May 15, 2017

By Valeria R_1

I am a current client of this provider

Always Best Care is professional and helpful. Always Best Care makes my mom comfortable and someone is always here to make sure she is comfortable.

May 15, 2017

By Anonymous_580

I am a current client of this provider

Always Best Care offers service that is proper and respectful. Always Best Care serves me very well. They clean the house, prepare lunch, and do anything else that I ask.

May 08, 2017

By Julianne R_1

I am a current client of this provider

Always Best Care is very dependable.

April 17, 2017

By Holly M

I am a past client of this provider

Always Best Care's owner is very competent and professional. If they provide a good caregiver, the care is good. If they provide a bad caregiver, the care is bad. Always Best Care got a little inflexible at times on the number of hours required. We had to have so many hours per day.

April 12, 2017

By Jacquie B_1

I am a current client of this provider

Always Best Care is there for me if I have something that I need. They are always making sure everything is okay. I am confident that the client will be taken care of well when I have to leave.

April 10, 2017

By James R

I am a current client of this provider

Always Best Care is very nice and professional. The service has made my life easier by not having to worry about anything.

April 10, 2017

By Muriel T

I am a past client of this provider

Always Best Care was a very efficient company. The service made my life easier by letting me rest and regain my strength. The caregiver had a lot of energy to do all of the things that I asked them to do.

March 17, 2017

By Gloria M_1

I am a current client of this provider

I would recommend Always Best Care because I have been around hospitals for over 40 years, and all of the caregivers from Always Best Care seem to care about their clients. Always Best Care makes sure that my mother-in-law eats on time and has her medications on time. She doesn't always follow advice, so it's good to have someone here to make sure she follows the track.

March 08, 2017

By Linda L_5

I am a past client of this provider

Always Best Care saved me, they were fantastic, and they provided staffing on short notice. Always Best Care had an enormous impact, and I could not have gotten anything done without their help. They worked with us until the very end.

February 10, 2017

By Gladys R_1

I am a current client of this provider

Always Best Care is able to meet our requests. The fellow came to do work and there were some problems, but it was the client's fault not the caregiver.

February 08, 2017

By John J_4

I am a past client of this provider

I would tell someone that Always Best Care is very responsive to your requests. Always Best Care improved my daily life.

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About Always Best Care of Desert Cities

Since 1996, the compassionate caregivers from Always Best Care have helped thousands of families with non-medical in-home care needs. We provide free consultations and are dedicated to exceeding your expectations.

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