Providence St Joseph Care Center

My dad has been at this facility twice for recovery after surgery. The therapy is top notch and the nursing staff was very caring and supportive. The recent renovated rooms are spacious and very nice. I would definitely take any family member here for recovery!

This facility is not fit for anyone even a dog. I have never been so poorly treated in my entire life. Medications were given when the nurse felt like giving them out. I was in so much pain and the nurse didn't care and would deliver meds 1 1/2 hours later after begging for them. Food was a joke. Always cold, always made like dog food. My room mate had open sores and the nurse would come in say he forgot something and leave the sores exposed for hours until he came back to change the dressing. The ONLY good thing about this place was the PT dept. Kudos to them for sticking it out in such a horrible environment. If you are thinking about placing a loved one here, I'm begging you PLEASE DON'T!

The facility has newly remodeled rooms that are private and very large and adequate to family visiting. Initially there were a few issues with some of the staff, it was very quickly dealt with and we ended up with a close family like relationship with many of the staff. They provide daily activities as well as physical therapy, speech therapy, and occupational therapies all developed to the individuals needs and preferences. I would recommend any family member to St Joseph care center, not so much because of the excellent care but their ability to adjust and make things the best they can be.

Do NOT leave a family member or loved one here. Call lights go hours without being answered. The patients are left lying in their own filth, calling out into the hall for “Help” that doesn’t come. The best of the staff is uncaring. The rest are rude and belligerent. Patients are not given basic medical items they need such as a wheelchair with legs, a commode, or a walker. Requests for these items are ignored. The food is cold and not edible. It is prepared elsewhere. Quite often there is not enough food for all the patients. Patients who were unable to feed themselves went without food unless other patients helped feed them. Personal hygiene -- showers, shampoos – are not provided by the care team. There are no toilet wipes. You have to use wash clothes for cleaning the diaper area of your family member. The dirty wash clothes lay around the room stinking for days. No one (unless the family does it) comes to clean the room in any manner. There are no doctors or Physician Assistants on staff. These are just a few of the concerns we had with the treatment of our 90 year old mother.