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Avalon Care Center at Northpointe
9827 NORTH NEVADA, Spokane, WA 99218
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Reviews of Avalon Care Center at Northpointe in Spokane, Washington
3.38
(13 reviews)
Facility
3.5
Staff
3.4
Food
3.0
Activities
3.0
Value
3.1
Elena p
5
|
November 10, 2023
My Mother received the best care at Avalon! The staff is wonderful, caring and compassionate. The facility is very clean and organized; the rooms are big and spacious. Thank you for all that you do at Avalon!
Max
5
|
October 11, 2023
Avalon Care Center at Northpointe seems to care about the people there. They keep the place clean. I think like almost every place else, they're short-handed, not terribly, but they are giving my wife therapy sessions to try to strengthen the rest of her body and stuff. I don't have much to say against them other than just a couple of people who have maybe burned out a little bit. It could be that I've just seen them on days when they were having a bad day, but even those people have taken care of my wife quite well. The therapist, especially the gal that takes her jokes with her, and is just having fun with my wife. She seems to like what she's doing. I'm very happy with them.
Mom's caregiver 2
5
|
August 28, 2021
I thought my mom would die within a few months of choosing Avalon for long term care because she was going downhill fast. She has received such good care there, instead she is stronger more competent and happy. Meds have been adjusted to get rid of confusion, her needs are taken care of and the facility is clean and everyone is friendly and kind.
hellan
1
|
August 21, 2021
I was there for 6 weeks durring my stay it took 15 to 45 minutes for light to be answered. No help at all durring meal times they mad me feel rushed and if you ask the any thing else they were discussed. Most of the time workers didn't change glovesbetween patients and they didn't wash hands workers were very rough when handling me. I would Not recommend this facility to anyone terrible experience
Sheri
5
|
February 24, 2021
My mother is in Avalon at Northpointe right now. She just tested positive for Covid, but she is pretty much asymptomatic at this point, and she is actually doing very well. She has been there for almost two weeks now. I really like that place. They have been very helpful, very informative, and I believe they're really taking good care of my mother. Unfortunately, I can't go and see her, but I get to call her and talk to her, so I'm really impressed with them. The only thing my mother complained about was lunch one time because there was stuff on there that she didn't want to eat. I think my mother kinda forgets sometimes, and it is probably because she is asymptomatic, but other than that, she hasn't complained about anything as far as cleanliness, her room or service or anything like that. They have been so helpful the times I have called and talked to people. I don't handle any of her financials; it is paid for with Medicare and her health insurance.
Danitello
1
|
September 18, 2020
Staff act like it's their first day on the job. Nobody knows who's in charge. You have to make the same request many times before somebody actually responds; then they'll likely get it wrong. The food's not healthy, mostly, like they're on some kind of tight budget. Could use some people skills, that's for sure; arrogant and pushy like you're their personal property to do as they like. Noisy. People yelling to be heard above the loud TVs and radios. This place is the perfect example of how NOT to operate a nursing home.
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Services and Amenities of Avalon Care Center at Northpointe in Spokane, Washington
General
- Resident Capacity: 119
Medicare
Health
2.0
Overall
3.0
Quality
5.0
Staff
3.0
About Avalon Care Center at Northpointe in Spokane, Washington
Avalon Care Center at Northpointe is a Senior Living provider in Spokane, Washington that offers residents Nursing Homes services. Contact Avalon Care Center at Northpointe for more details on services and rates.
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