Roo-lan Healthcare Center

bert61

I was there for five weeks , the most awful experience I've ever had. There was some food splatter on the wall by nurses desk when I first arrived and it was still there when I left five weeks later. There was a brown ring around the toilet for most of my stay. Dirtiest place I have ever seen. The people were nice, but not enough aids to go around. Took forever to get the medication I needed. I only got three showers in those five weeks. The food was inedible. I do not recommend this place to anyone.

BobsKat

My husband is in the latter stages of Alzheimer’s. I had him briefly in a much fancier, really beautiful(and-expensive) Facility. He was dreadfully unhappy. At RooLan the people are so kind, caring, and generous hearted that he was happy and content. The facility itself is clean, bright and homey. A telling point: Many of the staff have worked there a long time20,30, or more years. In most Nursing facilities there is a high turnover of staff. These people care, and that is priceless.

Martha

We visited The Lodge at Roo-Lan. We saw a lodge that was mostly memory care. They had single rooms but none were available, and the double rooms looked more like a dorm room, or maybe a little smaller, and was crowded. I didn't like it. However, it was closer to us, and the cost was reasonable. The people we saw were friendly and helpful.

DaughterCaring1

I visited Roo-Lan Healthcare Center. This facility offers a higher level of care than my folks needed. The staff was very accommodating and very friendly. She answered all the questions. The rooms were OK. It was a lot-older facility. The facility hasn't been updated for quite awhile, and it had a musty smell.

Angel.elly

My heart breaks to have to write this review. 3 years ago we had to find a caring home for my grandmother. She had progressed in her Alzheimer's disease and needed more constant care. The Lodge and RooLan had a beautiful facility and they told us all the wonderful things they could provide for my grandmother along with the medical care that she needed. They would not allow us to continue to use her regular doctor and said they had a medical doctor on site that would tend to all her medical needs. In the 3 years that my grandmother was in the facility, my mother, father or I had never seen this "supposed" doctor. When we visited, which my mother did daily, we never, ever met this doctor. We would call to get medical updates and always had to leave a message because the doctor wasn't in. My grandmother suffered many bladder and kidney infections that we didn't find out about until they were so severe that she ended up in the hospital, she always had numerous bruises, which I completely understand that as we age, we tend to bruise easily, but she had deep tissue bruises (per the hospital staff). She also had deep tissue wounds from her soiled undergarments being left on her for prolonged periods of time. As her time there went on she would tense up and cringe while shaking. We believed this was just some kind of reflex as was told to us by the staff at RooLan. However, after speaking with hospital staff, they informed us that she was in excruciating pain and had been for quite some time. I feel my grandmothers needs were severely neglected by this facility. In her final days, my grandmother went into acute kidney failure and RooLan was to be supporting her with hospice care. This was on a Friday afternoon...after a day and a half we discovered she was not receiving the hospice care or pain meds to comfort her. RooLan informed us that due to it being a holiday weekend they wouldn't be able to have a meeting to discuss her hospice needs until the following Tuesday and then they would start providing hospice care Wednesday. My grandmother died on that "Wednesday". Fortunately, we removed her from RooLan and she was able to pass away in a loving caring facility and without pain. Would I recommend RooLan? Not on my life!!! If you need a senior babysitting facility, they would be wonderful, but not for nursing care. Like I said earlier, the facility looks amazing. But I would never put anyone who is medically fragile in this facility.

BH1983

This facility is well kept with with lots of plant life and garden areas surrounding the living quarters. Residents live in two different areas, one main building and a second building across the street. Residents in both areas can meet and in large areas to socialize or watch TV. Individual rooms are very adequate and individualized care is provided for as needed. Despite the age of the building, the interior is modern and very well up kept. The location of this facility is ideal. It is close to town and on a main bus line. There is also a more independent retirement community down the road where many spouses and friends live. Roo-Lan also has a shuttle service that provides the more mobile residents with transportation to stores, church, and other activities. The nurses and activities directors keep the residents entertained and stimulated with personalized care and attention that is desired from a nursing home.