Karolwood Gardens Portsmouth

Kay

I was not impressed with Karolwood Gardens Portsmouth. They didn't even know we were coming. They were not organized and they didn't have stuff together. The lady that showed us around was nice, but she couldn't answer any questions because the proper person wasn't there. I was just not impressed with them. The facility looked pretty good. The apartments seemed to be OK. I kind of like the fact that they had it set up where you had a bedroom separate from the living area, but that was the only thing that interested us. It was on two floors and I was not impressed with that because my sister-in-law doesn't see well and I think that it would have been hard for her to get around in that place.

Vivian

My mother is going to move to Karolwood Gardens Portsmouth. Upon touring it, the staff was very welcoming. Even though it's an older facility, you can tell it's been well-maintained. I like the fact that they had a handicapped-accessible bathroom inside of the room, and that was important for us, and the affordability, too. It is in a good location for the family to make it easy to visit her and so we were pleasantly surprised. Most of the rooms have kitchenettes. They have a refrigerator, a microwave, and a sink. They had a courtyard and a nice enclosed porch on the front. The person that took me on the tour was the director. Scarlet was very warm and very knowledgeable about senior care. I found her to be very informative, very knowledgeable, and very personable.

Paula

My brother-in-law has moved into Karolwood Gardens Portsmouth. The staff seems pleasant, helpful, attentive, and caring. The facility is clean, and it is a nice and pleasant environment. He has a nice and very clean room. All his furniture is new and nicely appointed. So far, he has been satisfied with the food. The dining area is very nicely appointed, too. They have several activities like dancing, bingo, puzzles, and day trips.

Wendy

We viewed Karolwood Gardens Portsmouth on Saturday. It was an excellent tour. It was very clean, very nice. The staff was very, very nice. The dining area was very clean. They had bingo. They had Easter games. They had piano time, game time, and they did movies. The rooms had an excellent layout. They had three options. One I would call open concept, one had a two-part room where the bed would be on one side and like a little apartment on the other, and then a larger option with the same layout.

Web

My brother will be moving into Karolwood Gardens Portsmouth. We left a deposit today. Kim was most accommodating, caring, loving, and made us feel very comfortable. His room is very accessible and movable for him being legally blind. It's a nice match for him. The dining areas in the pods were nice, but I can't say too much about anything else. I just walked by.