The Chamberlin

Reverend Terry

The building is beautiful, however Beth at the concierge desk is rude, unprofessional and aggressive. I visited the Chamberlin on October 27, 2024 and she was so hateful, I felt physically threatened. She should not be in that position. Customer service is not her strength. Be careful, if you choose this community.

Melanie

We toured The Chamberlin. It's a very nice facility. We just felt like it didn't line up with my mother-in-law's needs as closely as the other place that we chose. It seems like the impression we got was that maybe the residents were living there. I know that they have a lot of couples there, more so maybe than singles. They also have a lot of residents who still drive. So we just felt like maybe the people were a little bit more active in their lifestyle or perhaps even a little bit younger than my mother-in-law who has a little bit more limited mobility. So we just felt like it may not be the best spot for her. They serve one meal a day and their dining room, but you have to make a reservation for that if you wish to go, and we just didn't want her to have to deal with that kind of formality. The staff was nice. It's a beautiful building. The building itself used to be a historic resort, and it's right on the Chesapeake Bay. It's a beautiful place. It just seems a little bit more like you're living in a hotel than living in an apartment community. The rooms were small but very nice.

Dorothy

The only thing wrong with The Chamberlin was that it was too pricey, and they only had independent living. The apartments were absolutely beautiful. They would be furnished. The one that we saw was not, but the staff said it was just because they were renovating that room. But looking at the other rooms, they were very well furnished. They had more living space than any of the other places, but the price was much more than anything I saw. The staff was great. She was very professional, very entertaining, and very sociable. We met several of the residents up there, and she called people by name. That was impressive because she knew who she was dealing with. She knew the residents and everything there, so that was good. She said that they only serve one meal a day, which was the issue with me. But they give you the option to buy food. The food looked good. The staff showed me their entertainment schedule, too, and it was a full house. There was plenty of stuff to do every day. There were a lot of things to do outside on your own. There's a lot more freedom. There's a walking trail that's not too far from a fishing pier. There's a restaurant close by and all sorts of things. It was more, more independent than all the rest that I saw, but it was also more expensive.

Karl

I did a tour of The Chamberlin. For an old building, it looks like everything has been renewed inside. It's right on the waterfront, I see the ships go by and all that. The rooms are roomy, they got a lot of room in there. The restaurant is on the first floor, it's elegant. There are one, and two-bedroom apartments. They had an indoor swimming pool and a gymnasium. There's a doctor on call all the time. There's a library and a restaurant downstairs. We ate there before we went on their tour.

PatriciaB

I went to The Chamberlin, and I like it. I've been there before and looked at it, so this was my second time to visit there. I like the facility, and if I decide to move to an independent living facility, that would be the place I'd go, because it's located on the water, which I prefer. The apartments were very nice. I saw four of them when I was there. The layouts are a little different in each one. Some of them were larger than others, but very nice, very clean, and very nice looking. The staff was very knowledgeable. The lady that took me around was fairly new, but she seemed to be very knowledgeable. I didn't really see the residents doing any activities while I was there, but they have a pool, and they have crafts and things that residents can do. The only thing is that, if you have an animal, I had asked the staff what was the weight, but I never got a call back on that, so that would be my reason for not giving her a five.

Rex

I was able to visit The Chamberlin in Hampton. As far as I know, it's pretty much independent living. I don't know if I have anything else and I didn't ask about it. I liked it. It was unique and it's right on the Chesapeake Bay so its location was particularly interesting. It's an older building that has been updated. It used to be a hotel, I guess, and it's been upgraded into senior living. The amenities and everything were nice. They had an indoor swimming pool and there's a beach outside which is just within walking distance. I was quite impressed with it. They had done a pretty nice job on all the common areas. All the rooms had granite countertops and that kind of stuff too so they had updated it nicely.