Heritage Green Assisted Living and Memory Care

Offers Assisted Living and Memory Care

39 Reviews
200-201 Lillian Lane, Lynchburg, VA 24502
Call (800) 385-2527
Heritage Green Assisted Living and Memory Care (800) 385-2527

Reviews of Heritage Green Assisted Living and Memory Care

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Assisted Living Reviews for Heritage Green Assisted Living and Memory Care

January 04, 2021

By Lynn Weringo Carroll

I am a friend or relative of a current/past resident

WARNING! WARNING! WARNING! Please do not send anyone you love and care about to this facility! My 84 year old mother had to call 911 to get someone to look after her last night. She called for assistance to go to the bathroom and no one ever showed up! On a previous occasion, a staff member who came to assist her after hours of waiting told my mother to "JUST PEE IN THE BED" Neglect - plain and simple.

Provider Response

Because of privacy regulations, we can’t discuss any specifics about your comments. We are sorry that your family had a negative experience. Please know that we recognize the great responsibility of caring for the residents who choose to make Heritage Green ‘home.’ We have made changes to your loved one's plan of care. Heritage Green is committed to providing exceptional care to our residents and have added your comments to our Quality Assurance program for ongoing review.

August 12, 2020

By mbb2b

I am a friend or relative of a current/past resident

Wonderful assisted living and memory care offered! The staff is outstanding and goes over and beyond. My aunt and step-mom were there. One on memory care, one assisted living. Both buildings have wonderful staff. The activities dept offers many activities and events.

May 04, 2020

By Laura

I am a friend or relative of a current/past resident

I was scouting a vacilitiy for an elderly friend with dementia. I would not have been able to get her settled into a better new home without the help and guidance of the staff at Heritage Green. The coronavirus had just begun to affect our area. Time was of the essence. They have been saviors and are most certainly angels. My friend is safe, healthy, and having a good time at college!!

March 19, 2020


I visited this facility

I would definitely consider Heritage Green. The only thing was the money, but everything else looked really good. The staff seemed very caring and many had been there for a while. They do a really good job of caring for the residents. The apartments looked nice and accommodating. It would've been a good place for my folks in many ways. It's a good location, and there were woods around them, so it looked pretty. I liked it.

May 15, 2019

By Linda Cocke

I am a past client of this provider

We knew right away this would be a safe and caring environment for our mother. Our concerns were less stressful just knowing that our mother was well taken care of each day… The staff is amazing and appreciated greatly. I cannot stress enough the attention to all details and questions myself and my siblings had when we were considering a place for our mother. We had absolutely everything we needed to make a decision on mom's care. We left our first meeting with Heritage Green personnel with feelings of trust and satisfaction, and this feeling has continued to this day!

May 31, 2018

By Ed

I am a friend or relative of a current/past resident

The quality of service my mother has received at Heritage Green has been wonderful. The staff is caring and understanding of the challenges that face all the residents. I would like to acknowledge and give special thanks to Coco and Jennifer.

April 18, 2018

By Anonymous

I am a friend or relative of a current/past resident

The quality of care my mother has received for her 3 months she has been at Heritage Green has been positive. Knowing there is a safe and loving place that can provide for her what she needs through her journey of this horrible disease. It gives our family peace of mind and we are grateful.

April 16, 2018

By Judy

I am a friend or relative of a current/past resident

Clean, well maintained facility. Loving, caring staff and nurses. Residents are kept active with activities and van rides. Good food.

March 20, 2018

By Gail

I am a friend or relative of a current/past resident

They take great care of our Mom. She is always clean and so is her room, and the facility as a whole! They go beyond to try to get her involved in activities and see that she has as much quality of life as she chooses.

February 23, 2018

By Howard

I am a friend or relative of a current/past resident

Heritage Green has been an excellent resource for my mother and my aunt for the last four years. The activities, the food and the attention to my family's needs have been the best. Heritage Green keeps me well informed and I have confidence with staff.

February 15, 2018

By Dr. Hodges

I am/was a resident of this facility

The staff is friendly, professional, and very helpful. They always greet me with a smile.

November 03, 2017

By Judy

I visited this facility

We liked Heritage Green a lot. We chose it for my mother and she liked it. The staff was terrific. They catered to her all day, and they did a super job showing us the place. When we were there they were setting dinner and everything looked great. They were entertaining the residents when we were there.

February 21, 2017

By Superstore

I visited this facility

Light and bright facilities that I'm sure makes its residents feel at home.

January 16, 2017

By Crystal605380

I visited this facility

Heritage Green was very nice. The staff seemed to be very capable. The apartments were clean and spacious. They offered three meals a day. It's about 15 minutes from our house and reasonably priced. I would be moving my father there next week.

November 20, 2016

By Paula622846

I visited this facility

I really liked Heritage Green as well, but it was not just a better fit for my grandmother. They were really good. I liked the facility; everybody was very nice, and the grounds were nice too.

July 11, 2016

By Michael184472

I visited this facility

Heritage Green was nice but only had studio apartments without a separate bedroom, so they didn’t have the amenities that we were looking for. The staff was really friendly and nice. My rating of 3 stars can me misinterpreted because it didn't satisfy some of the things that we were looking for, not because it's deficient in any way. The location and many things about Heritage Green were very appealing.

May 21, 2016

By SharonUNRZH

I visited this facility

Heritage Green was a nice, small place. It was too expensive for my parents. The rooms were nice, medium sized, and had a nice bathroom in there with a seat and handles built into the wall where they could sit and take a shower. I liked that the bathroom was accessible. The closet was huge, and you can get a chest drawer, or one or two beds in the bedroom. I didn't like the physical therapy room that much because it was kind of small. There should be more rooms for activities because I think they do everything in the dining area. They had a movie theater room with a big-screen TV. I was expecting it to be a little bigger considering the prices.

February 26, 2016

By Anonymous Visitor13

I visited this facility

Heritage Green is very clean, smells nice, and very modern looking; not like some old place. It has two different buildings; one is the memory building for people with Alzheimer’s, and then it has another building that is more assisted-living. I was impressed. They have a movie room where people can come in to sit down; so it’s probably got end-seats where you can watch movies on a big screen. In fact the one thing that I was so impressed about it was they want as many families to come by, and they said that you can visit 24-hours a day. So it’s not just open in the day time, and if you choose to come by at night. If that’s what your family wants or if they’re one that sleeps in the day, and stays awake at night; then you can do that. I thought it would be like a nursing home where people were in bed and there’s a sense of smell around the place, but it’s not. This is for assisted-living or it’s for people who can actually pretty much move around themselves. So you can’t be bedridden, and that’s the only downfall for us.

Provider Response

Thanks so much for visiting Heritage Green and giving us a 5-Star Rating! We are thrilled that you liked everything that you saw ~ from the environment to the activities. I wanted to clarify your comment about caring for residents who are ‘bedridden.’ While Heritage Green is definitely NOT a nursing home, we do care for residents who are on hospice and in some cases, may be bedridden. Because of our staff’s longevity and training, we are able to care for residents needing a high level of care.

January 13, 2016

By Linda R.1

I visited this facility

We visited Heritage Green for my mother-in-law. It was OK, but the room was too small for what they charged. The services seemed to be the same as other places but a little bit higher priced.

Provider Response

Thank you for visiting Heritage Green. As you know, there are many factors that go into the rates of any Assisted Living community. At Heritage Green, residents are encouraged to be part of the community ~ participating in activities and enjoying the newly remodeled common areas. Our staff, many of which have been on our team for 5+ years, become second family. Most importantly, the quality of the care and services that we provided is unmatched in the Lynchburg area. It is difficult to see things like that during a visit, but if you haven’t made a final decision yet for your Mother-in-Law, I encourage you to return and talk with some of our residents and their families. They are our biggest fans and will help you to understand the value that Heritage Green offers.

September 30, 2015

By Caring113230050

I am a friend or relative of a resident

Heritage Green is wonderful and they had been very helpful. The place is nice and everything is great. My mother has been there about two-and-a-half weeks now and she is just not happy. But it’s not the Heritage Green. They are wonderful and I have not one bad thing to say about it. But she is just not adjusting well. I thought she would like the activities and be around people. She hasn’t been outside since she has been there. They have a lovely porch. They have trips to a restaurant at lunch time and I can see where she wouldn’t want to go. They’ll sometimes take them to dollar stores just to get out. The place itself is very nice and clean. The dining room had a linen table cloth. The staff is very friendly and competent. Anytime I call they would call me back. They had been great. The rooms were adequate, neat, clean and nice.

July 04, 2015

By Anonymous110353950

I visited this facility

I think Heritage Green Assisted Living and Memory Care provided the higher quality of care for assisted living. One of the main drawbacks to me was that they only had rooms with bathrooms. It was not apartment living. The staff was very courteous, professional, and caring. They treated the residents like family. The rooms were spacious. They had a high quality memory unit.

June 25, 2015

By Caring103950850

I visited this facility

The staff in Heritage Green was really nice during my visit there. They told me everything I needed to know. They had good communication with the residents, and they were very friendly too. Some of the rooms we saw were smaller than the others. Some rooms were shared with two people. However, the private rooms were really nice and spacious.

April 24, 2015

By Linda105409350

I visited this facility

I liked Heritage Green a lot. They were very friendly and seemed to be a very caring facility. The staff seemed to be totally interested in their clients. The apartments were wonderful. Other people may be looking for other things, but for my mother, I liked it, and it would be an appropriate place for her, if she would go.

January 19, 2015


I am a friend or relative of resident

After observing a change in personality where my Mother was not participating, skipping meals, and not feeling well much of the time we felt a move was necessary to hopefully break the cycle. Moving to Heritage Green’s one-floor facility with a smaller community has proven to be beneficial as she is receiving more personalized attention. Staff members encourage participation and the medical team responds efficiently to questions and concerns. The overall cheerfulness and happy feel of the facility is welcoming to Mom and makes her feel proud of her home.
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Memory Care Reviews for Heritage Green Assisted Living and Memory Care

June 16, 2019

By Shay H

I am a friend or relative of a current/past resident

The rooms at Heritage Green are spacious and cheery. You can choose a private or semi private room and each room has it's own bathroom (showers are in a separate part of the facility). You are able to individualize the rooms as you choose. The staff is amazing. Many staff members have been there in excess of 20 years, which says a great deal about the facility. It was rarely that I needed to note any concerns, but whenever I did they were addressed immediately (as within the same day) and to my satisfaction. They take the residents out for lunch and always have interesting activities for the residents to participate in. They celebrate every imaginable holiday and always invite family to be a part of the events. There is a birthday celebration every month. But most important to me was the way my Mother was always treated with respect by all staff there. There is a beautiful courtyard area so the residents can safely enjoy beautiful fall and spring and summer days. The decision to place my Mother in Memory Care was one of the most difficult I ever had to make. There was never a time I felt I made the wrong decision with Heritage Green. I was told when I placed my Mother there that everything they do comes from love. That was completely evident. I was always kept informed with any changes or issues pertaining to my Mother. Her day to day care, her nursing care, her safety and overall wellbeing could not have been attended to better. My Mother passed approximately 15 months ago. I still have contact with the staff there from time to time. If you have to make this difficult decision, I highly recommend Heritage Green.

June 13, 2019

By Andy

I am a friend or relative of a current/past resident

We have been overjoyed by the staff and the attention dad receives. Glad we found Heritage Green.

June 10, 2019

By Loretta Robinson

I visited this facility

I write to express my total satisfaction with Heritage Greens memory care. For the last three years I have visited a family friend at this facility. Visitors are always welcomed in a professional manner by Heather P. The care provided is of the upmost quality. All staff members sincerely care about these residents. The facility is kept clean always. i have never visited and found anything lacking in their care. Any family who is thinking of a place for their loved one needs to visit and see for themselves the type of establishment that Heritage Green can provide. Let me close by saying that the activities program functions at a very high level thanks to Jennifer C and care staff.

June 08, 2019

By Lynchburg Family

I am a friend or relative of a current/past resident

My 81 year old mother, who has moderate dementia, spent a month in Heritage Green in Lynchburg this spring for respite care, and it was a great experience for her and our whole family. The facility is perfectly clean, has an updated look and is pleasant and comfortable with a number of different areas for the residents to spend their time in. The staff is outstanding and could not have been more welcoming--everyone we encountered was warm, caring and competent, and they seemed to know all the "tricks" to help manage people with dementia in a kind but effective way. We chose Heritage Green for her respite care in large part because of the facility and staff, but also because they offer a multiple daily activities, seven days per week (a lot of other places do not have activities on weekends, which we felt was a big problem). The residents seemed to love the activities which ranged from outings in the van, to hymn singing and music, to games and reading aloud. My mother enjoyed all of these, and the staff occasionally sent us photos of her participating, which our family appreciated. The food seemed very tasty and was fresh and hot in the dining area. My mother was clean, appropriately dressed and seemed to be very much enjoying herself whenever we stopped by (and visitors are welcomed any time, no notice needed). We will definitely choose Heritage Green for future respite care, and when the time comes for long term care, we are so happy that we have found a place where we feel confident my mother will be happy and will receive excellent compassionate care. Thank you so much, Heritage Green!

April 30, 2019

By Bainon

I am a friend or relative of a current/past resident

My dad has moved into Heritage Green and so far I'm very pleased. His room is orderly and clean. My dad has mostly physical therapy for activity. So far, the staff has been great. The food smells and looks good, and I haven't heard any complaints. They have private dining rooms if needed, community room, and an outdoor area.

April 26, 2018

By Vicki

I am a friend or relative of a current/past resident

My mother has been a resident of Heritage Green (memory care) for two years. I am extremely pleased with the facility and services. The staff is very caring and treats my mother with kindness and respect. I would recommend them to anyone looking for a facility for their family member.

March 14, 2015

By Kay'sDaughter

I visited this facility

We had my 91 year old mother with vascular dementia in a facility nearby. It had not gone well for different reasons. We moved mother to Heritage Green DayBreak, November, 2014. The difference has been amazing. The care she is getting is superior, the staff is well trained and the activities stimulate her mind. I must also say the care I have received has helped me so much. The staff is always helpful and understanding. I have no worries about whether mother will be taken care of. She has recurring UTI and has recently started a new medication that is helping. I don't think she could be in a better place. Linda Edwards
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Costs for Heritage Green Assisted Living and Memory Care

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Services and Amenities of Heritage Green Assisted Living and Memory Care


  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $3800/month
  • Memory Care Starting At: $4900/month

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments
  • Housing Extra: No

Dining options

  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes
  • Pharma


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime


  • English


  • Resident Capacity: 64
  • Respite Care
  • Minimum Age: 55
  • Pets: No Pets Allowed

Range of services

  • Physical Therapy
  • Occupational Therapy

Training Areas

  • Memory Care Training
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About Heritage Green Assisted Living and Memory Care

Heritage Green of Lynchburg has apartments for Assisted Living and Memory Care. It is conveniently located at 200-201 Lillian Lane, in Lynchburg, VA.

Heritage Green was officially opened in 1999 as a community for assisted living and memory care residents. Heritage Green also provides short-term respite care for recovering seniors or to provide family caregivers a break—whether to tend to other family matters or go on vacation.

We strive to create a culture of support and compassion, through interactions with residents, staff and families that are consistently positive and respectful. We will challenge and inspire the best people, recognizing their importance to our residents and families. Through these efforts, residents can enjoy a longer period of independence and a greater sense of usefulness and purpose.

What Makes Us Special

We have two buildings on our campus, one building is for assisted living, the other is for memory care. Both buildings are all on one level, making it very easy for residents to navigate. We take pride in keeping our residents active and engaged and keeping a home-like atmosphere.

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Heritage Green Assisted Living and Memory Care

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