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Gateway Villas and Gateway Gardens

605 Gateway Central, Marble Falls, TX 78654

(800) 558-0653 (Caring Family Advisor™)

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3.8

(11 reviews)

Starting Price

$2,748

Care Offered: Continuing Care Communities and Assisted Living

Pet Friendly

Transportation Services

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About Gateway Villas and Gateway Gardens in Marble Falls, Texas

Gateway Villas and Gateway Gardens offers compassionate senior care in Marble Falls, TX. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. As part of the Five Star corporation, you can be sure that everyone at Gateway Villas and Gateway Gardens shares the Five Star Values, and is committed to a high level of caring in all that they do. Please schedule a visit to see why we are the first choice in senior care in Marble Falls, TX.

To learn more about this provider�s license and review other available state reports, please visit:
Texas Long-Term Care Provider Search

Map of Gateway Villas and Gateway Gardens

Services and Amenities of Gateway Villas and Gateway Gardens in Marble Falls, Texas

Diet & Nutrition

  • Diabetic
  • Low Salt
  • Vegetarian Diet Available

Health Services

  • Medication Reminders

On-Site Services

  • Religious Services

Kitchen Types

  • Kitchenette

Dining

  • Communal Dining

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services
  • Linen Services

Pets

  • Pets
  • No Cats
  • No Small Dogs
  • No Large Dogs

Fitness & Wellness Programs

  • Salon Services

Languages

  • English spoken

Transportation & Shopping

  • General Transportation Services

Additional Amenity Information

  • State Licenses: 101238

Costs for Gateway Villas and Gateway Gardens in Marble Falls, Texas

Assisted Living

$2,748

Starting Price

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Reviews of Gateway Villas and Gateway Gardens in Marble Falls, Texas

3.8

(11 reviews)

  • Facility

    4.5

  • Staff

    3.8

  • Food

    3.0

  • Activities

    4.0

  • Value

    5.0

Linda

3

June 19, 2024

I visited this facility

I was not impressed with Gateway Villas and Gateway Gardens. I went there twice. It just didn't feel like the right fit for me. It didn't feel like the same attention I got from the other place. I don't know if I caught them on a bad day or what, but I didn't feel comfortable with a family member living there. The first time I went, it was a no-show. They either got confused or the person giving me the tour wasn't available, so I had to come back a second time. The second time, somebody was covering for the person giving the tour. They said they weren't used to giving tours, so I don't know if I got the full experience. It was pretty comparable to a lot of the places that I looked at as far as what they offered. It just didn't feel as clean and as friendly there, but as far as the amenities, it has the dining room, it had activities, and it had the meals posted. That was about as far as I got with it.

Provider Response

Linda, I am the Executive Director and was sorry to hear about your experience. We strive for excellence in all tours and visits, and I apologize for any inconvenience you faced. If you have any further feedback or would like to give us another chance, please contact me directly. Regards, Mario.

Lyn

5

February 2, 2023

I visited this facility

We liked Gateway Villas and Gateway Gardens certainly because of their location. They also offered everything that mom would need and I thought the size of the community would be right for her. It's a good match. She's confined to a wheelchair and they would be able to provide the transfers that she needed and so forth. That was important. They were just doing some renovations when we visited.

Provider Response

Lyn, thanks for visiting us and sharing your feedback. We're glad to know that the size and location of Gateway Villas and Gardens was a good fit, but more importantly that we offered the services your mom needs. Please let us know if you have any questions and we hope to see you and your mom again soon!

ABCmember

4

September 17, 2022

I visited this facility

We toured the facility on the spur of the moment. The young lady that met us was very accommodating. No problem for her at all. She took us to a model which we loved! We were told that every room has a bay window and a window seat and a built in book shelf. It was very nice. We are considering for my sister. The closet in the newer building are small. The older building closets are larger but do not have a sink in the kitchenette. My only reservation is the nbr of staff at night. Only two at night in new bldg but only one in the villas

Provider Response

Glad to see our team was able to accommodate you on the spur of the moment and that you had a great tour. It was wonderful to read that the homey feel of the apartments with their lovely windows and built-ins impressed you. We'd love to have you (with your sister) back to visit us again, enjoy a meal or participate in one of the many programs we offer and get to know some of our team. Please give us a call to set up a return trip to check us out in more detail!

Gary

5

January 30, 2022

I am a friend or relative of a current/past resident

Gateway Villas and Gateway Gardens have taken really good care of my mother. They provide good COVID protocols. They check on her about every two hours all day long, to make sure she makes it to her meals, and that she hasn't fallen. They check to make sure everything is OK when she takes a shower. They're pretty excellent. They have exercises on Monday, Wednesday and Friday mornings, church services on Saturday/Sunday (depending on who wants to volunteer to do that), bingo games, a walking club, opportunities to listen to choirs that come by and sing, and other games in the recreation room.

Linda485314

5

March 7, 2017

I am a friend or relative of a current/past resident

Gateway Villas and Gardens was really nice. My mother only lived there for three weeks, but she fell and broke her hip, and we had to move her to a nursing home. Everything was fine, and the food was good. She had a really nice and large place. It accommodated her queen size bed and her triple dresser. The whole thing was very nice. The location was nice. It was easy to get to. The grounds were kept well. The residents could go out. They had a nice dining area and gathering area.

CatherineGJXEM

4

August 15, 2016

I am a friend or relative of a resident

Gateway Villas and Gardens is very nice with sweet people who take very good care of my mother. They have activities throughout the day. I just can't say enough good things about it. It's very nice, clean, and secure. Their personnel are very welcoming and seem very concerned about their residents. My mother gained weight, so the food must be really good.

Dan688434

5

July 1, 2016

I visited this facility

I didn't have any problems with what I saw at Gateway Villas. The rooms were nice and clean. They had activities every hour of the day, like bingo, blackjack, dancing lessons, and all kinds of stuff. I’d recommend that people go and see Gateway.

Doug25

5

November 29, 2015

I am a friend or relative of a resident

Gateway Gardens is great. The staff is incredibly helpful, friendly, nice, and professional. The room has lots of natural light, is well set up, and the location in the building is great. The dining room is great, too. My father-in-law is happy and has been more involved in activities than he was before. They have an excellent activity director who is very good about encouraging him to join. For lunch, they’ve set him up at a table with other gentlemen, which is great. He said the food is good. He’s just been there a week.

Child #6 of 7

1

August 13, 2014

I am a friend or relative of resident

My father was at Gateway Villa for less than one month. The Director assured us that his need for assistance with ADLs and getting to/from meals would be met. That was not the case. After the aides told me that the Villa is for independent living and the Garden is for assisted living, I asked the director if my father would be better off on the Garden building. She insisted the only difference between the buildings is ability to ambulate. Unfortunately, the staff did not know that and treated my father as an independent regardless of the fact that we paid for the highest level of assistance. I visited my father 5-7 times a week and he was becoming more and more withdrawn. EVERY time I visited, I found him in bed. Staff told me that he didnt want to get up so they left him in bed. If he said he did not want to go to the dining room, he didn’t eat. At 8PM one night after missing dinner, he was found sitting in the dining room, obviously hungry. They took him back to his room unfed. He had nutritious snacks in his personal refrigerator and they did not get them for him. When I learned of this, the building manager told me direct care staff are not allowed to get the personal food for residents. Shocking. Direct care staff are nice and competent, but they are overworked. MANY days there was ONE aid for 30 residents. They count the manager, the part time med aide, and the dietary staff to meet their required staffing ratios. One aid was so happy when she finally had 2 days off in a row over Easter weekend. She said she had worked 15 days straight. While I was already seeking new arrangements, management informed me that my father wondered outside at night. I do not believe them as he was physically incapable of opening the door they said he exited. They also told me he needed placement in a nursing home. Nursing homes are for people who have medical needs that require professional nursing intervention. My father has none and he in on no routine medication. He is often incontinent, wears depends, and is disoriented to time and place. Gateway Villa is a nice place if your loved one can live independently and/or needs minimal assistance. If you are told you have to pay for a higher level of care, I highly recommend you seek assistance elsewhere.

Provider Response

I am sorry about your negative experience and would be glad to discuss it with you directly. I assure you that we make every effort to meet the needs of our residents and provide the highest quality care. Gateway Gardens and Gateway Villa are licensed assisted living communities and provide care under the guidelines of the Department of Aging and Disability Services. Please feel free to contact me so that we can discuss the issues noted and the steps taken by us to insure the best quality of life for the resident.

Warm regards,

Susan White, Executive Director, Gateway Villas and Gateway Gardens

Caring72923450

1

December 1, 2013

I visited this facility

The Gateway Villas and Garden were absolutely gorgeous, but the rooms would not have worked. It was basically just one room with a small closet, and my parents' clothes would not fit. They are not allowed to have their own furniture. They wanted to keep their dog and I think the decision breaker was the fact that they could have their pet there. They didn't have the amenities we need.

Sally12

4

August 10, 2013

I visited this facility

We went and looked at Gateway and it's a very good place. The staff are very good. We liked it also because most of my father's friends are there.

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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