My father has moved into Discovery Commons at Spring Creek. It's name is currently being changed. It was Discovery Commons at Spring Creek when we got my father in and now it's under new management. I don't like that they don't answer the phone. They don't respond in a timely manner. They didn't follow up when incidents happened. They need to improve their communication and family assistance. I hope that the new management is better.
Discovery Commons at Spring Creek
Offers Assisted Living and Memory Care
18 Reviews
3450 Wagon Wheel Road, Garland, TX 75044
Call
(800) 385-2527
Reviews of Discovery Commons at Spring Creek
Assisted Living Reviews for Discovery Commons at Spring Creek
October 15, 2020
I am a friend or relative of a current/past resident
August 27, 2019
I visited this facility
We visited Discovery Commons at Spring Creek and my husband said that it looked elegant. I think it's very nice in it's own way, and different from the other community we saw. The apartment we saw had a living area, but it also had a smaller refrigerator, microwave, and a small countertop. I think it's nice. I saw one empty unit and one model with furniture in it, so that gives you a good perspective of what can go inside. They have lots of activities, and their dining area was very nice. Their staff was really very helpful.
August 20, 2019
I am a friend or relative of a current/past resident
This place is great the staff and all the activities that they have everyday for the seniors the food is also good
July 09, 2019
I am a friend or relative of a current/past resident
My parents-in-law are in Discovery Commons at Spring Creek. The atmosphere is friendly and inviting. The staff has been very helpful. The rooms are comfortable, and the closet and the bathroom shower are bigger than everywhere else I visited. The meal I had was OK. They have music, a choir, bingo nights, they do puzzles, and they take them out.
June 25, 2018
I visited this facility
A lot of the reasons we picked Rittenhouse Village at Spring Creek had to do with how the community looked. It was pretty, clean, and the price was really good. This community is very well-run, which is a big deal for me, and everyone is really helpful. They do activities with the residents, although my dad doesn't participate. The staff is very professional. His semi-private room is nice and roomy, and has a walk-in closet.
November 02, 2016
I am a friend or relative of a current/past resident
My mom was in Winters Park Assisted Living. The price was more expensive than what we could afford. It's like being in a 5-star hotel. The dining area had cloth tablecloths, and it's very nice. The rooms though were smaller. It's very nice if you can afford it, and they do a very fine job.
November 19, 2015
I am a friend or relative of resident
Mom has been a resident for approximately 6 months. The new director Stephen has "cleaned house" and made staff changes to make it an awesome place to live. They recently added a new nurse and a new chef! The facility is very clean, it doesn't smell (like many of the ones we visited) it is open and airy feeling, very welcoming. I have witnessed activities for the residents to include a luau, live music entertainment, church on site, puzzle clubs, bingo, and on and on. My sister and I love the place as much as mom does. Mom is confined to a wheelchair and needs assistance at just about everything she does. The staff is overly willing to assist mom in ensuring that all of her needs are met. I highly recommend this place! I only hope it is available when I reach the age on needing assistance.
August 31, 2015
I am/was a resident of this facility
We selected Winters Park based on the cost, the size of the rooms, and their amenities. It is near my son’s place. I have a physical assistance while my husband is Alzheimer’s assistance. Everybody was very nice.
July 20, 2015
I visited this facility
Winters Park was very nice. They've just remodeled, and it was very clean and in very good condition. The staff was very friendly, and they did multiple phone call follow-ups. They had private rooms available. The dining area was very pretty, very spacious, and well decorated. They had a few activities like bingo, arts and crafts, and memory things.
June 15, 2015
I am a friend or relative of a resident
We chose Winters Park for the convenience, but more than anything, they were able to help us out as far as the costcwas involved. I am extremely pleased with them. The staff has been really helpful and very friendly. They are willing to work with us in different areas. They provide different activities, which my mom has been getting involved with. They serve great food. It is a really nice place.
July 03, 2014
I am a friend or relative of resident
Don't let the great looks deceive you! Memory Care only wants the "cute" side of memory loss. Once the dementia related behaviors kick in, the resident is kicked out! Doctor heavily over medicates, prescribing even antibiotics just for a sore throat (no fever) without any exam. They don't want to pay for a full time activities director, who was the only person on staff I felt I could trust. Turnover of staff is huge. Belongings are lost forever, despite labeling. Several times, my mother escaped. Twice, the staff was not aware. One of those, she fell and hit her head. The other, she was getting into the car of a visitor she convinced to "take her home." It was really a nightmare.
June 18, 2014
I am a friend or relative of resident
Horrible !! The facility has gone downhill in the past six months. Almost all of the Memory Care staff are new and lack knowledge about caring for someone with dementia (as demonstrated by their behavior). Our mother was seriously injured and they could not tell us actually what happened. During the last family meeting we discovered episodes of horrible staffing and lack of supervision. We moved Mom, but not in time to spare her from pain. The employees there should be ashamed. I wouldn't even give them one star but the website requires it.
April 18, 2014
I am a friend or relative of resident
My sisters has been in Winters Park Assisted Living in Garland, TX for about a year and a half. It is real clean and everything is good except for the nursing staff and the doctor that comes to the facility. I asked the head nurse back in January to reduce my sisters medicine since she was taking enough to kill a horse. She said she would contact the doctor. I didn't hear anything else, and didn't keep tabs of medicines they were ordering from the pharmacy. She became very ill and was having diarrhea and she became anemic. Two different times when she asked to see the doctor, the nurse did not tell the doctor. Finally the doctor saw her and took a blood test to find out that her kidneys were failing. They almost waited too long. She became dehydrated due to the diarrhea and the enormous amounts of diuretics they were giving her. The facility did not believe she had diarrhea and the nurse said she rather hateful things about her. She said May was always asking for medicine, but she did not ask for all those diuretics nor did she ask for all that other medicine. I had told them in a nice way to stop the diuretics, because she was already taking some with her blood pressure pill. After I took her to a kidney doctor, I saw the drug list that was given to the doctor and realized that right after I had asked them to reduce her medicine, they doubled all of it - even the diuretics. When the kidney doctor saw she was taking so many diuretics, he ordered Winters Park to cease giving them to her, but they didn't because the kidney doctor's office called and asked me if they were giving her more medicine because her kidney levels had risen from the time of her first visit. They called the doctor, but they did not take her off them, because when I confronted them about doubling her medicine I find out they were still giving them to her three times a week. The manager apparently has no intention of firing this inept ignorant, vindictive nurse. All I know is that they will get a big lawsuit one of these days for killing one of those patients. The nurse is dangerous and I don't recommend this facility to anyone.
June 07, 2013
I visited this facility
We went to Winter's Haven because my mom has friends in there. It was absolutely fabulous. We couldn't ask for anymore. It was very pleasant and people in there looked happy. I thought the staff was overly friendly. They would pop their heads from the other rooms even as we were walking down the hall, and I thought that showed a lot of compassion. The only thing that was discouraging to me was knowing that the rooms they were getting are small and it just seems so hard to go to a little room. That's the only down thing I saw.
April 24, 2012
I visited this facility
We got to know the residents personally over the course of a year, and the residents commented that they enjoyed staying at this facility. The staff seemed to be courteous to us and to the residents, they treated the residents with respect as older individuals, and were willing to help us help them. The inside environment is relaxing, welcoming, and enjoyable, and we saw family members come each week to visit with their relatives in different areas of the lobby. There is a courtyard with patio seating, a fireplace or two, and a small exercise room suited for group exercise. There are kind, attentive individuals working in the dining room, and the food is pretty good. They have ample activities for the residents to enjoy, and one man commented that he saw no need to leave the facility because "the entertainment is here." The front staff care to get to know you and care that you have come to visit or to offer emotional support to one of their residents. The only negative thing we encountered was an occasional lack of communication between the director of activities and other staff members. The residents said they would recommend this location to their friends.
November 23, 2011
I visited this facility
Winter park assisted living and memory care is located at 3450 wagon wheel. Garland, Texas. 75044. My mother in law. Lived there and they were good to her! Could use a little more staff, but they always did good! Now she is in the nursing home part of winter park which is next door. Hospice has been alot of help too.
Memory Care Reviews for Discovery Commons at Spring Creek
February 18, 2019
I am a friend or relative of a current/past resident
The facility is kept clean and like other facilities does not have strong odors.
The staff is very helpful.
She does not participate often. Although, people come up and perform
(singing, etc.)
One can always find someone to help when needed.
January 28, 2019
I am a friend or relative of a current/past resident
My dad is in memory care at Discovery Commons at Spring Creek. It was the best place with the best price that I have found. It was close to $3,000, but the facility was nice and not smelly, and the staff seemed nice. The dining area looks nice. They have games, big dominoes, and a whole bunch of things that they do. They're able to roam around and they have an enclosed garden area they can go to.
Questions about Discovery Commons at Spring Creek
What ongoing training does the staff receive in dementia care?
Our staff at Discovery Commons receives on-going training throughout the course of the year. We are always looking for ways to increase our ability to care for and respond to our residents in the utmost way.
What programs or activities does Discovery Commons at Spring Creek offer to enrich residents' well-being?
Discovery Commons offers countless activities to stimulate the mind and invigorate the body! Activities include: Trivia, Worship Services, Dance Exercise Club, Wi Bowling Club, Si N' Talk, The Price is Right, BINGO, Skip-BO, Card Sharks, Movies and MUCH...MUCH MORE!
What places are near Discovery Commons at Spring Creek or within walking distance for assisted living residents to enjoy?
Several parks and a recreation center. However, Discovery offers multiple outings and provides transportation services for our residents.
What transportation services does Discovery Commons at Spring Creek offer to assisted living residents?
Discovery Commons offers transportation services to local grocery stores, doctor appointments and also other schedule appointments.
What makes the chef or dining program at Discovery Commons at Spring Creek exceptional? What kind of menu can assisted living residents expect?
Discovery Commons is honored to have Chef Llessie White overseeing our dining services program. Chef White was nominated for the Award of Excellence for all Discovery Senior Living chef's and attended the Living Banquet of Excellence in Florida in March of 2019. Chef White is passionate about food and creating a healthy, delicious dining experience daily for our residents.
What safety features or security measures does Discovery Commons at Spring Creek offer to assisted living residents?
Professional team available 24 hours a day, Emergency call response system and a highly trained staff that is receives ongoing training to ensure resident care and security.
How does Discovery Commons at Spring Creek keep residents' families informed about their loved ones?
At Discovery Commons, we believe that ongoing communication and family involvement is the key to a successful relationship.
If Discovery Commons at Spring Creek accepts dogs or cats, what indoor/outdoor areas can they enjoy?
At Discovery Commons, we realize your pets aren't merely animals, they are family! We welcome your pets into our community provided they can be cared for by our residents. We have a large courtyard and plenty of walking space around the community so they can get plenty of exercise.
What ongoing senior care training does the staff receive?
Discovery Commons believes that you should never stop learning so we provide continual ongoing training for all our staff. We provide in-house training, we bring in healthcare professionals for outside the community and we also routinely send our staff to our corporate office for on-going training.
What safety features or security measures does Discovery Commons at Spring Creek provide to protect residents who wander?
Our memory community is a safe, secured community that prevents residents from exiting our community. We also provide other security measures that allow us to monitor and respond to any circumstance.
What programs or activities does Discovery Commons at Spring Creek offer to keep residents engaged? How does the staff engage residents' long-term memories?
At Discovery Commons, we offer an array of activities to our residents that include: Bible Study & Worship, Movies, Ball Toss, Adult Coloring, Exercise Classes, Manicures, Massages, Artistic Expressions and MUCH MORE!
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
We perform a physical and cognitive assessment on every resident prior to move in at Discovery Commons. We also conduct another assessment 30 days after move in and an assessment every 6 months unless there is a change of condition (in which we do an assessment any time there is a change in condition).
What techniques does Discovery Commons at Spring Creek use to support memory care residents during mealtimes?
We provide a simple, quiet and non-distracting place to eat meals (too much noise and clutter can disrupt a person’s appetite and discourage them from eating). We offer easy choices, softer foods and we also sit and eat with our residents.
How does Discovery Commons at Spring Creek keep residents' families informed about their loved ones' health?
We encourage family members to be actively involved in their loved ones lives. For those that aren't able to be as involved, provide continual and on-going communication with them regarding their loved ones.
Describe the neighborhood around Discovery Commons at Spring Creek. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Discovery Commons is ideally located in north Garland bordering Richardson, Plano and Rowlett. We are nestled in a beautiful community surrounded by residential family homes and near Cecil Winters Park and Spring Creek Elementary School.
Is Discovery Commons at Spring Creek affiliated with a hospital if more care is needed?
At Discovery Commons, we encourage you to exercise your right to choose any hospital for the care of your loved one. We are centrally located near several hospitals that include Methodist Richardson Medical Center and Baylor Medical Center at Plano.
Costs for Discovery Commons at Spring Creek
Services and Amenities of Discovery Commons at Spring Creek
Costs
- All Inclusive Rent
- Assisted Living Starting At: $2745/month
- Memory Care Starting At: $2895/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Do Offer Companion Suites.
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Financial guidance
- Va Benefits Consultation
Languages
- English
General
- Resident Capacity: 108
- Pets: Yes
Types of care
- Walking Wheelchair Assistance
Licenses
- State Licenses: 103872
About Discovery Commons at Spring Creek
Discover the exceptional senior living lifestyle that is Discovery Commons. Located throughout Florida, Maryland and Texas, our world-class senior living communities feature Grande Clubhouses with resort-style amenities and luxurious apartment homes combined with uniquely remarkable team members providing concierge-level services and advanced health and wellness programs for discerning seniors seeking an enriched lifestyle.
Our focus on personalized care and attention is the foundation of all we do. Offering seniors multiple lifestyle choices from personal care, assisted living and memory care, Discovery Commons aims to provide a seamless transition to aging in place by delivering enriched lifestyles to keep our residents living happier, longer. Our communities feature a Grande Clubhouse with the best of resort-style amenities and services for the lifestyle you are looking for. Stay active with a full calendar of recreation and events, card and game rooms, pools, fitness and wellness centers, dining services, housekeeping, transportation and more.
Assisted Living
If you or your loved one are in need of assistance with daily living activities, then assisted living is the right lifestyle option for you. Not only do residents enjoy the luxuries of a host of included features such as three gourmet meals in our “Sensations” dining rooms, a full calendar of daily activities and events, concierge services, weekly housekeeping and complimentary scheduled transportation, they also receive personalized care services such as showering or bathing assistance, medication management, continence management, glucose and insulin management and personal laundry. All of these services are supported by our 24-hour professional health and wellness staff, our on-site Medical Director and on-site Medicare-certified home health agency.
Memory Care
At Discovery Commons, we understand the challenges people with dementia face. When your loved one enters our memory care community, our goal is to guide them along a journey of discovery in all they do. Our nurses and certified nurse assistants, with ongoing education and specialized training in caring for memory diseases, chart a course of exploration for them that touches on various important aspects of life. Our program is designed to rebuild and preserve that which their affliction has taken from them. From quality meals to personalized care and attention, you can rest easy knowing your family members are in the best hands, receiving the best care. You have our word on it.
What Makes Us Special
Discovery Commons is offering new residents a great way to help manage their budget with our 3-year rent-lock guarantee. That’s right, no rent increase for 36 months! Rent protection makes it easier than ever to make the choice to live an exceptional lifestyle at the area’s most comprehensive senior living community of its type.
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